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Nokia Lumia 800, Service Manual, Page: 1 / 44

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Check the repair

policy before

performing any

mechanical repair

on Service Level

1&2!

Service Manual for L1 and L2

Nokia Lumia 800

RM-801, RM-819

Key features

Windows Phone Mango operating system

Large 3.7" OLED ClearBlack screen

Best instant social experience

Sync, store and share media files

Fast browsing with IE9

Version 2.0

Exploded view

Disassembly steps

Disassembly video

Assembly steps

Assembly video

Service devices

Product controls and interfaces

Service concept

Phone reset

©2011 Nokia | Confidential | All Rights Reserved.

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Summary of Contents for Lumia 800

Page 1: ...ng system Large 3 7 OLED ClearBlack screen Best instant social experience Sync store and share media files Fast browsing with IE9 Version 2 0 Exploded view Disassembly steps Disassembly video Assembly steps Assembly video Service devices Product controls and interfaces Service concept Phone reset 2011 Nokia Confidential All Rights Reserved More More More More More More More More More ...

Page 2: ...I0027 SCREW TORX SIZE 5 M1 4 X 1 7 I0003 WINDOW FRAME I0005 THERMAL PAD I0018 SCREW TORX SIZE 5 M1 4 X 3 6 I0007 BATTERY I0009 CHASSIS I0008 BATTERY SPONGE I0010 THERMAL PAD I0025 THERMAL PAD I0024 SHIELDING COVER 7 I0017 SHIELDING COVER 8 I0016 THERMAL PAD I0018 BTB RUBBER I0014 BTB RUBBER I0013 BTB RUBBER I0015 SHIELDING COVER 4 I0021 BODY I0036 FLASH MODULE IHF SPEAKER I0033 ANTENNA I0034 LIGHT...

Page 3: ...a 800 RM 801 RM 819 Version 2 0 Disassembly steps For disassembling you need the Nokia Standard toolkit version 2 You will also need the camera removal tool SS 210 and the unibody opening tool SS 282 Protect the DISPLAY with protective film ...

Page 4: ...Push in from the shown place to open the USB DOOR Pull the SIM DOOR to the direction shown to open it ...

Page 5: ...Remove the SIM DOOR Pull out and remove the USB DOOR Do not use it again Discard it ...

Page 6: ...Unscrew the two Torx size 5 screws in the order shown Do not use them again Discard them Insert the unibody opening tool SS 282 to the shown place and lever up the top left corner of the WINDOW FRAME ...

Page 7: ...er up the top right corner of the WINDOW FRAME Release the left side of the WINDOW FRAME by sliding the SRT 6 to the direction shown Start from the top end of the device While releasing the WINDOW FRAME be careful not to damage the BODY ASSEMBLY ...

Page 8: ...the right side of the WINDOW FRAME by sliding the SRT 6 to the direction shown Start from the top end of the device Pull the WINDOW FRAME gently to the direction shown to release the three remaining clips holding it ...

Page 9: ...NDOW FRAME as shown While turning the WINDOW FRAME be careful not to damage the two shown flexes Use the SS 93 to open the DISPLAY connector While opening the connector be careful not to damage it or nearby components ...

Page 10: ...Use the sharp end of the SS 93 to open the PROXIMITY connector While opening the connector be careful not to damage it or nearby components The WINDOW FRAME can now be separated ...

Page 11: ...Remove the PROXIMITY flex by pulling it with fingers Do not use it again Discard it Unscrew the six Torx size 5 screws in the order shown Do not use them again Discard them ...

Page 12: ...Lift the CHASSIS up from the shown place While removing the CHASSIS be careful not to bend it Carefully pull the BODY ASSEMBLY to the direction shown to release the left side of the CHASSIS ...

Page 13: ...Pull the CHASSIS to the direction shown to remove it Lift up the BATTERY from the battery compartment ...

Page 14: ...Use the SS 93 to open the BATTERY connector Be careful not to damage the BATTERY connector or the components nearby The BATTERY can now be separated ...

Page 15: ...Remove the BATTERY SPONGE with tweezers Do not use it again Discard it Open the shown connector with the SS 93 Be careful not to damage the connector or any nearby components ...

Page 16: ...n the shown connector with the SS 93 Be careful not to damage the connector or any nearby components Open the shown connector with the SS 93 Be careful not to damage the connector or any nearby components ...

Page 17: ...Lift up the ENGINE BOARD from the bottom end Carefully pull out and remove the BODY ASSEMBLY ...

Page 18: ...Remove the EARPIECE BOOT with tweezers Release the EARPIECE with the dental tool Be careful not to injure yourself or the ENGINE BOARD with the sharp end of the dental tool ...

Page 19: ...Remove the EARPIECE with tweezers Do not use it again Discard it Place the SS 210 on top of the CAMERA and push down the metal sheets to unlock the camera retaining clips Lift up and remove the CAMERA ...

Page 20: ...e FLASH BOOT Be careful not to damage the ENGINE BOARD or the two pins while removing the FLASH BOOT Do not use the FLASH BOOT again Discard it The Nokia Lumia 800 disassembly procedure is complete END OF DISASSEMBLY 2011 Nokia ...

Page 21: ...Service Manual Level 1 and 2 Nokia Lumia 800 RM 801 RM 819 Version 2 0 Assembly steps For assembling you need the Nokia Standard Toolkit version 2 Remove the protective tape from the FLASH BOOT ...

Page 22: ...Place the FLASH BOOT as shown to the ENGINE BOARD Press it gently from the shown places with the SS 93 Be careful not to damage the springs Place the CAMERA so that the guiding pin is aligned correctly ...

Page 23: ...Press the CAMERA to its place gently with the SS 93 Remove the EARPIECE from its packaging with tweezers ...

Page 24: ...When placing the EARPIECE check that the pins are aligned correctly Place the EARPIECE to its place and gently push to attach it ...

Page 25: ...Remove the EARPIECE protective film Place the EARPIECE BOOT with tweezers and press it gently to attach it to the EARPIECE ...

Page 26: ...the top part of the ENGINE BOARD to the BODY ASSEMBLY as shown Check that the USB connector is correctly aligned Lower down the bottom end of the ENGINE BOARD Be careful not to damage the three shown connectors ...

Page 27: ...Use the SS 93 to connect the three shown connectors Be careful not to damage the connectors or any components nearby Remove the BATTERY SPONGE protective tape ...

Page 28: ...Carefully attach the BATTERY SPONGE to the BATTERY connector as shown Check that the BATTERY SPONGE is aligned correctly Insert the BATTERY to the battery compartment bottom end first ...

Page 29: ...ct the BATTERY connector with the SS 93 Be careful not to damage the connector or components nearby Place the bottom end of the CHASSIS to the BODY ASSEMBLY as shown and lower down the top end of the CHASSIS ...

Page 30: ...Press the CHASSIS gently so that it snaps to its place Tighten the six Torx size 5 screws to the torque of 12 Ncm in the order shown ...

Page 31: ...he two PROXIMITY FLEX protective tapes Place the PROXIMITY FLEX as shown Activate the PROXIMITY FLEX adhesive by pressing from the shown places gently with the SS 93 Be careful not to damage the PROXIMITY FLEX ...

Page 32: ...RAME as shown and connect the PROXIMITY connector and the DISPLAY connector with the SS 93 Be careful not to damage the connectors Lower down the bottom end of the WINDOW FRAME and push it to the BODY ASSEMBLY as shown ...

Page 33: ...Press the WINDOW FRAME from all sides to attach it to the BODY ASSEMBLY Start from the right side of the device Remove the protective film from the top end of the device ...

Page 34: ...Tighten the two Torx size 5 screws to the torque of 9 Ncm in the order shown Push the USB DOOR into its place Hold the USB DOOR firmly when pushing it in so that it does not bend ...

Page 35: ...Push the SIM DOOR in and close the USB DOOR Remove the DISPLAY protective film ...

Page 36: ...Remove the protective film from the volume keys the power key and from the camera key Remove the BODY ASSEMBLY protective film ...

Page 37: ...Remove the CAMERA protective film The Nokia Lumia 800 assembly procedure is complete END OF ASSEMBLY 2011 Nokia ...

Page 38: ...rger SS 210 Camera removal tool SS 282 Unibody opening tool Nokia Standard Toolkit v2 For more information refer to the Service Bulletin SB 011 on Nokia Online Supplier or manufacturer contacts for tool re order can be found in Recommended service equipment document on Nokia Online 2011 Nokia Confidential All Rights Reserved ...

Page 39: ...7 10 9 11 12 13 9 Search key 8 Start key 7 Back key 6 Touch screen 5 Ambient light proximity sensor 4 Earpiece 3 Micro SIM card holder 2 Micro USB connector 1 Nokia AV 3 5 mm connector 10 Microphone 11 Loudspeaker 12 Camera flash 13 Camera 14 Volume keys 15 Power Lock key 16 Camera key 2011 Nokia Confidential All Rights Reserved ...

Page 40: ...tended only for use by trained personnel at Nokia Care Points To install the ODDT 1 Enter 634 on the on screen keypad 2 Diagnostics app appears in Apps list To remove the ODDT 1 Tap and hold Diagnostics 2 Tap uninstall Note always uninstall the tool before returning the phone to the consumer For more information on using the ODDT see KICS TR2816 Note Charged battery is man datory Transceiver with ...

Page 41: ...s Live ID or remove any consumer data Because the consumer cannot remove the battery to reset the phone the phone has a special electronic circuit which cuts the phone power when the power key is pressed for 10 seconds To perform the hardware reset press the Power key and hold it for 10 seconds The phone screen will turn black phone is off Then press the Power key to turn on the phone Software ope...

Page 42: ... Step 2 When the phone vibrates release the Power key Option 2 Hardware key combination Use this option if the phone is locked and the consumer does not know the code Note no warning about data loss Do not advertise this feature to consumers Follow next steps to perform OS reset with phone keys ...

Page 43: ...Step 3 Keep holding the Volume down and Camera keys for another 5 seconds and then release the keys Step 4 The phone will reset and boot up automatically 2011 Nokia ...

Page 44: ...9 Version 2 0 Version history Version Date Description 1 0 26 10 2011 First published version 2 0 11 11 2011 Added Exploded view Disassembly steps Disassembly video Assembly steps Assembly video and Service devices 2011 Nokia Confidential All Rights Reserved ...

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