Nokia 7368 ISAM ONT E-240W-A Product Manual Download

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7368 ISAM ONT E-240W-A Product Guide

Configure an E-240W-A indoor ONT

Issue: 01

3FE-46974-AAAA-TCZZA

131

Choose a reading level from the drop-down menu to determine which types of events to
display from the log file:

•

Emergency

•

Alert

•

Critical

•

Error

•

Warning

•

Notice

•

Informational

•

Debug

The log file is displayed at the bottom of the window.

STOP. This procedure is complete.

7.2.7

RG troubleshooting counters

The Troubleshooting Counters feature enables service providers and end users to
monitor the performance of their broadband connection.

Tests are run to retrieve upstream and downstream throughput, latency, and DNS
response time. The Troubleshooting Counters window also displays upstream and
downstream packet loss and Internet status.

Procedure 49

Retrieve Residential Gateway (RG) troubleshoot counters

Select RG Troubleshoot Counters from the left menu in the EPON Home Gateway window.

The RG Troubleshoot Counters window appears; see Figure

Release 06.00.00h | January 2019 | Edition 08

Summary of Contents for 7368 ISAM ONT E-240W-A

Page 1: ...ial Use pursuant to applicable agreements 7368 Intelligent Services Access Manager ONT 7368 ISAM ONT E 240W A Product Guide 3FE 46974 AAAA TCZZA Issue 01 7368 ISAM ONT E 240W A Product Guide Release 06 00 00h January 2019 Edition 08 ...

Page 2: ...information presented is subject to change without notice No responsibility is assumed for inaccuracies contained herein 2019 Nokia Contains proprietary trade secret information which is the property of Nokia and must not be made available to or copied or used by anyone outside Nokia without its written authorization Not to be used or disclosed except in accordance with applicable agreements Relea...

Page 3: ...administrators operators and maintenance personnel involved in installing upgrading or maintaining the ONTs 1 3 Required knowledge The reader must be familiar with general telecommunications principles 1 4 Acronyms and initialisms The expansions and optional descriptions of most acronyms and initialisms appear in the glossary 1 5 Assistance and ordering phone numbers Nokia provides global technica...

Page 4: ...Safety information For safety information see the appropriate safety guidelines chapter 1 8 Documents Documents are available using ALED or OLCS Procedure 1 To download a ZIP file package of the customer documentation 1 Navigate to http support alcatel lucent com and enter your user name and password If you are a new user and require access to this service please contact your Nokia sales represent...

Page 5: ...y title and part number You can filter this list using the Release drop down menu 4 Click on the PDF to open or save the file 1 9 Special information The following are examples of how special information is presented in this document Danger Danger indicates that the described activity or situation may result in serious personal injury or death for example high voltage or electric shock hazards War...

Page 6: ... indicates 1 This step offers two options You must choose one of the following a This is one option b This is another option 2 You must perform this step Procedure 4 Example of required substeps in a procedure At step 1 you must perform a series of substeps within a step At step 2 you must do what the step indicates 1 This step has a series of substeps that you must perform to complete the step Yo...

Page 7: ...e 5 To search multiple PDF files for a common term 1 Open Adobe Acrobat Reader 2 Choose Edit Search from the Acrobat Reader main menu The Search PDF panel appears 3 Enter the search criteria 4 Click on the All PDF Documents In radio button 5 Select the folder in which to search using the drop down menu 6 Click on the Search button Acrobat Reader displays the search results You can expand the entri...

Page 8: ...Preface 8 7368 ISAM ONT E 240W A Product Guide 3FE 46974 AAAA TCZZA Issue 01 Release 06 00 00h January 2019 Edition 08 ...

Page 9: ...2 4 Laser product standard compliance 20 2 2 5 Acoustic noise emission standard compliance 20 2 3 Electrical safety guidelines 20 2 3 1 Power supplies 20 2 3 2 Cabling 21 2 3 3 Protective earth 21 2 4 ESD safety guidelines 21 2 5 Laser safety guidelines 21 2 5 1 Laser classification 22 2 5 1 1 Laser warning labels 22 2 5 2 Transmit optical output 24 2 5 3 Normal laser operation 24 2 5 4 Location c...

Page 10: ...d interface capacity 40 4 4 1 E 240W A connections and components 40 4 5 E 240W A LEDs 42 4 6 E 240W A detailed specifications 44 4 7 E 240W A functional blocks 45 4 8 E 240W A standards compliance 46 4 8 1 Energy related products standby and off modes compliance 47 4 8 2 FCC statement 47 4 8 3 FCC Radiation Exposure Statement 47 4 9 E 240W A special considerations 48 4 9 1 Wi Fi service 48 4 9 1 ...

Page 11: ...63 7 1 General 63 7 2 HGU mode GUI configuration 63 7 2 1 Login 63 7 2 2 Device and connection status 64 7 2 3 Network configuration 79 7 2 4 Security configuration 103 7 2 5 Application configuration 112 7 2 6 Maintenance 122 7 2 7 RG troubleshooting counters 131 Release 06 00 00h January 2019 Edition 08 ...

Page 12: ...12 7368 ISAM ONT E 240W A Product Guide 3FE 46974 AAAA TCZZA Issue 01 Release 06 00 00h January 2019 Edition 08 ...

Page 13: ...A ONT with connections and key mounting holes 54 Figure 15 E 240W A indoor ONT wall mounting bracket 54 Figure 16 E 240W A indoor ONT with wall mounting bracket attached 55 6 Replace an E 240W A indoor ONT 57 Figure 17 E 240W A indoor ONT connections 59 7 Configure an E 240W A indoor ONT 63 Figure 18 Web login window 64 Figure 19 Device Information window 65 Figure 20 LAN status window 67 Figure 2...

Page 14: ...48 DMZ and ALG window 110 Figure 49 Access Control window 111 Figure 50 Port forwarding window 113 Figure 51 Port Triggering window 114 Figure 52 DDNS window 116 Figure 53 NTP window 117 Figure 54 USB window 118 Figure 55 UPnP and DLNA window 119 Figure 56 Voice setting window 121 Figure 57 Password window 123 Figure 58 Device management window 124 Figure 59 Backup and Restore window 125 Figure 60...

Page 15: ...1 Table 15 Home networking parameters 72 Table 16 Optics module status parameters 74 Table 17 Voice Information parameters 78 Table 18 LAN network parameters 80 Table 19 LAN IPv6 network parameters 82 Table 20 WAN network parameters 84 Table 21 WAN DHCP parameters 86 Table 22 WiFi 2 4G network parameters 88 Table 23 WiFi 5G network parameters 90 Table 24 DNS network parameters 94 Table 25 TR 069 n...

Page 16: ...E 240W A Product Guide 3FE 46974 AAAA TCZZA Issue 01 Table 42 Password parameters 123 Table 43 Device management parameters 124 Table 44 RG Troubleshoot Counters parameters 132 Release 06 00 00h January 2019 Edition 08 ...

Page 17: ...vity or situation may pose a threat to personal safety It calls attention to a situation or procedure which if not correctly performed or adhered to may result in death or serious physical harm Do not proceed beyond a Danger box until the indicated conditions are fully understood and met The following is an example of the Warning box The Warning box indicates that the described activity or situati...

Page 18: ...fety related labels The ONT equipment is labeled with the specific safety instructions and compliance information that is related to a variant of the ONT Observe the instructions on the safety labels Table 1 provides sample safety labels on the ONT equipment Table 1 Safety labels Figure 1 shows the PSE certification Caution 1 Possibility of service interruption Caution 2 Service interruption Note ...

Page 19: ... 5 1 Electromagnetic Compatibility and Radio Spectrum Matters ERM Telecommunications Network Equipment Electromagnetic Compatibility EMC requirements EN 55032 2015 Class B Information Technology Equipment Radio Disturbance Characteristics limits and methods of measurement EN 55024 2010 Information Technology Equipment Immunity Characteristics limits and methods of measurement European Council Dire...

Page 20: ...n standard compliance The ONT equipment complies with EN 300 753 acoustic noise emission limit and test methods 2 3 Electrical safety guidelines This section provides the electrical safety guidelines for the ONT equipment 2 3 1 Power supplies The use of any non Nokia approved power supplies or power adapters is not supported or endorsed by Nokia Such use will void any warranty or support contract ...

Page 21: ...l electrical codes 2 4 ESD safety guidelines The ONT equipment is sensitive to ESD Operations personnel must observe the following ESD instructions when they handle the ONT equipment During installation and maintenance service personnel must wear wrist straps to prevent damage caused by ESD 2 5 Laser safety guidelines Observe the following instructions when you perform installation operations and ...

Page 22: ... ONT is classified as a Class 1 laser product based on its transmit optical output 2 5 1 1 Laser warning labels The following figures show the labels related to laser product classification and warning Figure 2 shows a laser product label Figure 2 Laser product label Figure 3 shows a laser classification label Laser classification labels may be provided in other languages Danger Possibility of equ...

Page 23: ...rning may be provided in other languages The explanatory label provides the following information a warning that calls attention to the invisible laser radiation an instruction against staring into the beam or viewing directly with optical instruments wavelength normal output power maximum output power LASER CLASSE 1 CLASE 1 DEL LASER CLASS 1 LASER PRODUCT PRODUCTO LASER CLASE 1 18992 Release 06 0...

Page 24: ...module INVISIBLE LASER RADIATION DO NOT STARE INTO BEAM OR VIEW DIRECTLY WITH OPTICAL INSTRUMENTS Wavelength s xxxx nm Normal output power xx m W Max output power yyy m W Laser Warning Label Laser Warning Label CLASS 1 LASER PRODUCT INVISIBLE LASER RADIATION PRESENT AT FIBER OPTIC CABLE WHEN NOT CONNECTED AVOID DIRECT EXPOSURE TO BEAM RAYONNEMENT LASER CLASSE 1 RAYONNEMENT LASER INVISIBLE EVITER T...

Page 25: ... inside the ONT caused by humidity is not an issue To avoid condensation caused by rapid changes in temperature and humidity Nokia recommends The door of the ONT not be opened until temperature inside and outside the enclosure has stabilized If the door of the ONT must be opened after a rapid change in temperature or humidity use a dry cloth to wipe down the metal interior to prevent the risk of c...

Page 26: ...ETSI ONT safety guidelines 26 7368 ISAM ONT E 240W A Product Guide 3FE 46974 AAAA TCZZA Issue 01 Release 06 00 00h January 2019 Edition 08 ...

Page 27: ...o Electronic Information Products EIP manufactured or sold and imported in the territory of the mainland of the People s Republic of China EIP refers to products and their accessories manufactured by using electronic information technology including electronic communications products and such subcomponents as batteries and cables 3 1 2 Environmental related labels Environmental labels are located ...

Page 28: ... label that indicates a product is above the maximum concentration value as defined by standard SJ T11363 2006 Requirements for Concentration Limits for Certain Hazardous Substances in Electronic Information Products The number contained inside the label indicates the Environment Friendly User Period EFUP value The label may be found in this documentation or on the product Figure 6 Products above ...

Page 29: ...n the product and subassemblies contain hazardous substances beyond the MCV value This information is found in this user documentation where part numbers for the product and subassemblies are listed It may be referenced in other OLT and ONT documentation In accordance with the People s Republic of China Electronic Industry Standard Marking for the Control of Pollution Caused by Electronic Informat...

Page 30: ...e 2002 95 EC Restriction of the use of certain Hazardous Substances RoHS restricts the use of lead mercury cadmium hexavalent chromium and certain flame retardants in electrical and electronic equipment This Directive applies to electrical and electronic products placed on the EU market after 1 July 2006 with various exemptions including an exemption for lead solder in network infrastructure equip...

Page 31: ...t to the applicable local legislations that implement the European Directive 2012 19EU on waste electrical and electronic equipment WEEE There can be different requirements for collection and treatment in different member states of the European Union In compliance with legal requirements and contractual agreements where applicable Nokia will offer to provide for the collection and treatment of Nok...

Page 32: ...ETSI environmental and CRoHS guidelines 32 7368 ISAM ONT E 240W A Product Guide 3FE 46974 AAAA TCZZA Issue 01 Release 06 00 00h January 2019 Edition 08 ...

Page 33: ...ion information for the E 240W A indoor ONT Table 2 Identification of E 240W A indoor ONTs Ordering kit part number Provisioning number Description CLEI CPR ECI Bar code 3FE 46964 CA 3FE 46974 AB Turbo EPON RGW ONT with 2 POTS ports 4 10 100 1000 Base T Ethernet interfaces 100mW and 802 11ac 4x4 and 802 11b g n 2x2 Wi Fi radio with on off switch This ONT also has 2 USB 2 0 ports Includes a 12V 3A ...

Page 34: ... 46964 DA Customer specific variant 3FE 46974 AC Turbo EPON RGW ONT with 2 POTS ports 4 10 100 1000 Base T Ethernet interfaces 100mW and 802 11ac 4x4 and 802 11b g n 2x2 Wi Fi radio with on off switch 100 mW UPC Japan certified This ONT also has 2 USB 2 0 ports Includes a 12V 2 5A 2 pin wall mounted Japan power adapter Ordering kit part number Provisioning number Description CLEI CPR ECI Bar code ...

Page 35: ...nternal Switch UPnP IGD2 0 support Optics that support received signal strength indication RSSI Internal DHCP server with configurable DHCP pool and gateway WPS on wireless authorization support 2 4GHz 5GHz dual band concurrency Enhanced ONT SSH Telnet FTP and http server are disabled from the WAN side Concurrent 802 11n 2x2 MIMO in 2 4GHz and 802 11ac 4x4 MIMO in 5GHz 64 128 WEP encryption WPA WP...

Page 36: ...the GUI For more information see Tables 12 22 and 23 in the chapter Configure an E 240W A indoor ONT The ONT also supports TR 069 statistics for LAN WAN and WiFi 4 2 2 TR 104 parameter extension support for voice service A proprietary attribute has been added to the TR 104 Voice Service object structure to enable the ACS to configure the name of the embedded GSIP XML file to be selected The TR 104...

Page 37: ...nt i Device WiFi Endpoint i Stats Device WiFi Endpoint i Security Device WiFi Endpoint i Profile i Device WiFi Endpoint i Profile i Security Device WiFi Endpoint i WPS Device WiFi NeighboringWiFiDiagnostics Device WiFi NeighboringWiFiDiagnostics Result i 4 2 5 Mobile offload support As part of the E2E solution supported by the ISAM 7750 service router the E 240W A ONT offers Mobile Offload support...

Page 38: ...RE is the preferred transport mechanism between the Carrier Wi Fi access network and the WLAN GW GRE works by encapsulating a payload an inner packet that needs to be delivered to a destination network inside an outer IP packet GRE tunnel endpoints send payloads through GRE tunnels by routing encapsulated packets through intervening IP networks The inner packets are not parsed along the way only t...

Page 39: ...nstall an E 240W A indoor ONT Replace an E 240W A indoor ONT For information on the following topics see the 7368 ISAM ONT Product Overview Guide ONT and MDU general descriptions of features and functions Ethernet interface specifications POTS interface specifications RSSI specifications ONT optical budget ONT management using an ONT interface DHCP server Motive Access Network Security Diag Qos Vi...

Page 40: ...re 9 shows the physical connections for E 240W A indoor ONTs Figure 9 E 240W A indoor ONT physical connections Figure 10 shows the E 240W A ONT fiber optic connection ONT type and model Maximum capacity POTS 10 100 BASE T 10 100 1000 BASE T RF video CATV MoCA VDSL2 E1 T1 Local craft Turbo EPON E 240W A 1 2 4 1 ON OFF POWER USB2 USB1 LAN4 LAN3 LAN2 LAN1 TEL1 TEL2 WLAN RESET WPS2 4G WPS5G Wall mount...

Page 41: ... cover Figure 11 E 240W A ONT with fiber cover Table 5 describes the physical connections for E 240W A indoor ONTs 25273 ON OFF POWER USB2 USB1 LAN4 LAN3 LAN2 LAN1 TEL1 TEL2 WLAN RESET WPS2 4G WPS5G Fiber optic connector without cover 25274 ON OFF POWER USB2 USB1 LAN4 LAN3 LAN2 LAN1 TEL1 TEL2 WLAN RESET WPS2 4G WPS5G Fiber optic connector covered Release 06 00 00h January 2019 Edition 08 ...

Page 42: ...nnection is provided through 2 USB ports The ONT supports external USB hard drives that can be made accessible to all LAN devices WPS buttons The Wi Fi Protected Setup buttons are labeled WPS2 4G and WPS5G These buttons enable and disable WLAN data encryption WLAN button Wi Fi service is compliant with IEEE 802 11 standards and is enabled and disabled using the WLAN button Reset button Pressing th...

Page 43: ...ubsequently un configured on the OLT ONT is in service while services are being configured ONT is in service but admin is down and ONT is OOS LAN 1 to 4 Green solid Green flashing Off Ethernet is linked LAN activity is present in either direction ONT power is off or Ethernet is not connected TEL 1 to 2 Green solid Green flashing Off Phone is off hook Phone is in call in or talking condition All ph...

Page 44: ...s been detected b the session is dropped due to idle timeout but the PON link is still present PPPoE or DHCP connection in progress HSI WAN is not connected a there is no physical interface connection b the device is in bridged mode without an assigned IP address c the session has been dropped for reasons other than idle timeout Indicator LED color and behavior LED behavior description 2 of 2 Desc...

Page 45: ...addition to the Wi Fi service these ONTs transmit Ethernet packets to four RJ 45 Ethernet ports and voice traffic to two RJ 11 POTS ports These ONTs also feature fiber optic USB and power connectors Figure 13 shows the functional blocks for E 240W A indoor ONT Mounting method Temperature range and humidity Altitude On desk or wall mounted Operating 23 F to 113 F 5 C to 45 C ambient temperature 10 ...

Page 46: ...ollowing standards EN 300 328 v1 9 1 wide band data transmission standards for 2 4GHz bands G 711 support for FAX and modem connection IEEE 802 3 CE IEEE 802 11ac b g n for WiFi BOB LED USB I2C RX TX_SD TX_PD 2 USB 2 0 SerDes LED_CLK DAT Shift Register RD Antenna WIFI 11b g n Transform SLIC 4 RJ45 2x2 11b g n Protection RD Antenna NAND FLASH SOC WIFI 11ac 4x4 11ac DDR3 I2C EEPROM PCIE0 PCIE1 GE3 G...

Page 47: ...gy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct ...

Page 48: ...ta services Wi Fi is a wireless networking technology that uses radio waves to provide wireless HSI and network connections This ONT complies with the IEEE 802 11 standards which the Wi Fi Alliance defines as the basis for Wi Fi technology 4 9 1 1 Wi Fi physical features E 240W A indoor ONTs have the following physical features that assist in providing Wi Fi service WLAN button for enabling and di...

Page 49: ...ters RTP packets discarded far end RTCP and RTCP XR participation RTCP average and peak round trip delay MOS average jitter number of jitter buffer over runs and under runs Some voice features are configurable on a per ONT basis including Call Waiting Call Hold 3 Way Calling and Call Transfer The following voice features GSIP parameters are configurable on a per Client per ONT basis not per Subscr...

Page 50: ...E 240W A unit data sheet 50 7368 ISAM ONT E 240W A Product Guide 3FE 46974 AAAA TCZZA Issue 01 Release 06 00 00h January 2019 Edition 08 ...

Page 51: ... A indoor ONT 5 2 General The steps listed in this chapter describe mounting and cabling for E 240W A indoor ONTs 5 3 Prerequisites You need the following items before beginning the installation all required cables 5 4 Recommended tools You need the following tools for the installation 2 Phillips screwdriver 1 4 in 6 mm flat blade screwdriver wire strippers fiber optic splicing tools RJ 45 cable p...

Page 52: ...ties Warning This equipment is ESD sensitive Proper ESD protections should be used when removing the fiber access cover of the indoor ONT Caution Keep indoor ONTs out of direct sunlight Prolonged exposure to direct sunlight can damage the unit Note 1 Observe the local and national laws and regulations that may be applicable to this installation Note 2 Observe the following The indoor ONT should be...

Page 53: ... mounted in a horizontal position as indicated by the wall mounting key holes in Figure 14 If possible mount the ONT on a wall stud Figure 14 shows the ONT with the connections and the key mounting holes Note The E 240W A cannot be stacked with another ONT or with other equipment The ONT mounting requirements are allow a minimum 100 mm clearance above the top cover allow a minimum 50 mm clearance ...

Page 54: ...cket that is shipped with the ONT Figure 16 shows the ONT with the wall mounting bracket attached Figure 15 E 240W A indoor ONT wall mounting bracket ON OFF POWER USB2 USB1 LAN4 LAN3 LAN2 LAN1 TEL1 TEL2 WLAN RESET WPS2 4G WPS5G Wall mounting hole Wall mounting hole POTS ports 2 RJ 11 Ethernet ports 4 RJ 45 USB ports 2 Wi Fi security buttons 2 4G and 5G Reset button Power input Fiber optic port Wir...

Page 55: ... right is labeled 2 for Line 2 as shown in Figure 14 6 Connect the fiber optic cable with SC APC adapter into the SC APC connector or SC UPC for the 3FE46964DA variant see Figure 14 for the location of the connector Danger Fiber cables transmit invisible laser light To avoid eye damage or blindness never look directly into fibers connectors or adapters Warning Be careful to maintain a bend radius ...

Page 56: ...vices see the 7368 Hardware and Cabling Installation Guide 13 If used configure the SLID see the 7368 ISAM ONT Configuration Management and Troubleshooting Guide 14 If necessary reset the ONT i Locate the Reset button on an E 240W A indoor ONT as shown in Figure 14 ii Insert the end of a straightened paper clip or other narrow object into the hole in the Reset button to reset the ONT 15 STOP This ...

Page 57: ...e E 240W A indoor ONTs 6 2 General The steps listed in this chapter describe mounting and cabling for E 240W A indoor ONTs 6 3 Prerequisites You need the following items before beginning the installation all required cables 6 4 Recommended tools You need the following tools for replacing the ONT 2 Phillips screwdriver 1 4 in 6 mm flat blade screwdriver wire strippers fiber optic splicing tools RJ ...

Page 58: ...lities Warning This equipment is ESD sensitive Proper ESD protections should be used when removing the fiber access cover of the indoor ONT Caution Keep indoor ONTs out of direct sunlight Prolonged exposure to direct sunlight can damage the unit Note 1 Observe the local and national laws and regulations that may be applicable to this installation Note 2 Observe the following The indoor ONT should ...

Page 59: ...1 2 If used disable the Wi Fi service by pressing the WLAN button see Figure 17 for the location of the WLAN button Figure 17 E 240W A indoor ONT connections 3 Power down the unit by using the on off power switch 4 Disconnect the POTS Ethernet and power cables from the ONT see Figure 17 for the connector locations on the E 240W A indoor ONT ON OFF POWER USB2 USB1 LAN4 LAN3 LAN2 LAN1 TEL1 TEL2 WLAN...

Page 60: ...7 Connect the Ethernet cables directly to the RJ 45 ports see Figure 17 for the location of the RJ 45 ports 8 Connect the POTS cables directly to the RJ 11 ports as per local practices see Figure 17 for the location of the RJ 11 ports The RJ 11 port to the left is labeled 1 for Line 1 while the port on the right is labeled 2 for Line 2 9 If required have approved service personnel who are trained ...

Page 61: ...iber cables transmit invisible laser light To avoid eye damage or blindness never look directly into fibers connectors or adapters Warning Be careful to maintain a bend radius of no less than 1 5 in 3 8 cm when connecting the fiber optic cable Too small of a bend radius in the cable can result in damage to the optic fiber Note Fiber cable preparation varies depending on the type and size of the in...

Page 62: ...368 Hardware and Cabling Installation Guide 18 If necessary reset the ONT i Locate the Reset button on an E 240W A indoor ONT as shown in Figure 17 ii Insert the end of a straightened paper clip or other narrow object into the hole in the Reset button to reset the ONT 19 STOP This procedure is complete Release 06 00 00h January 2019 Edition 08 ...

Page 63: ...o connect devices in the home through fiber to the Internet An HGU provides a variety of features for the home network including routing and firewall capability By using the HGU users can connect all smart equipment in their home including personal computers set top boxes mobile phones and other consumer electronics devices to the Internet 7 2 1 Login Use the procedure below to login to the web ba...

Page 64: ...evice and connection information including device information LAN status Caution Pressing the Reset button for less than 10 seconds reboots the ONT pressing the Reset button for 10 seconds resets the ONT to the factory defaults Note If you forget the current username and password press the reset button for 5 s and the default values for the username and password will be recovered at startup Note T...

Page 65: ...ice Information from the top level menu in the EPON Home Gateway window as shown in Figure 19 Figure 19 Device Information window Table 11 describes the fields in the Device Information window Table 11 Device Information parameters Field Description Device Name Name on the ONT Vendor Name of the vendor Hardware version Hardware version of the ONT Boot version Boot version of the ONT Software versi...

Page 66: ...k Refresh to update the displayed information 3 STOP This procedure is complete Chipset Chipset of the ONT Lot Number Production date of the ONT Device Running Time Amount of time the device has run since last reset in hours minutes and seconds Field Description 2 of 2 Release 06 00 00h January 2019 Edition 08 ...

Page 67: ... 46974 AAAA TCZZA 67 Procedure 8 LAN status retrieval 1 Select Status LAN Status from the top level menu in the EPON Home Gateway window as shown in Figure 20 Figure 20 LAN status window Table 12 describes the fields in the LAN status window Release 06 00 00h January 2019 Edition 08 ...

Page 68: ...Status Indicates whether the Ethernet connection is on or off Ethernet IP Address IP address of the Ethernet connection Ethernet Subnet Mask Subnet Mask of the Ethernet connection Ethernet MAC Address MAC address of the Ethernet connection Ethernet Rx Packets Number of packets received on the Ethernet connection Ethernet Tx Packets Number of packets transmitted on the Ethernet connection Ethernet ...

Page 69: ... in Figure 21 Figure 21 WAN status window Table 13 describes the fields in the WAN status window Table 13 WAN status parameters Field Description WAN connection list Drop down menu listing all WAN connections The connection shown is the connection for which WAN status will be shown Connection Mode Connection mode of the WAN connection Enable Disable Select this checkbox to enable the WAN connectio...

Page 70: ...ateway window as shown in Figure 22 Figure 22 WAN status IPv6 window PON Link Status Whether the PON link is up or down Tx Packets Number of packets transmitted on the WAN connection Rx Packets Number of packets received on the WAN connection Tx Dropped Number of packets dropped on the transmit WAN connection Rx Dropped Number of packets dropped on the receive WAN connection Err Packets Number of ...

Page 71: ...N connection VLAN VLAN ID WAN Link Status Whether the WAN link is up or down IPv6 Address IPv6 address that identifies the device and its location IPv6 Prefix IPv6 prefix IPv6 Gateway IPv6 Gateway address Primary DNS Primary Domain Name Server Second DNS Secondary Domain Name Server PON Link Status Whether the PON link is up or down Tx Packets Number of packets transmitted on the WAN connection Rx...

Page 72: ...tion window Table 15 describes the fields in the Home networking window Table 15 Home networking parameters Field Description Local Interface Ethernet Table displays the number of Ethernet connections and their settings Wireless Table displays the number of wireless connections and their settings Wireless Settings 2 4GHz and 5GHz Network Name Name of the wireless network Access Point Hexadecimal a...

Page 73: ... status retrieval 1 Select Status Optics Module Status from the top level menu in the EPON Home Gateway window as shown in Figure 24 Figure 24 Optics module status window Table 16 describes the fields in the Optics module status window Table entry Each entry indicates the status active or inactive connection type device name IP address hardware address and IP address allocation of each connected l...

Page 74: ...tistics for the LAN ports Field Description Laser Bias Current ONT ANI ONT Side Optical Measurements Laser bias current measured in uA Optics Module Voltage ONT ANI ONT Side Optical Measurements Optics module voltage measured in V Optics Module Temperature ONT ANI ONT Side Optical Measurements Optics module temperature measured in C Rx Optics Signal Level at 1490 nm ONT ANI ONT Side Optical Measur...

Page 75: ...de Configure an E 240W A indoor ONT Issue 01 3FE 46974 AAAA TCZZA 75 Figure 25 LAN ports Statistics window Figure 26 shows the statistics for the WAN ports Figure 26 WAN ports statistics window Release 06 00 00h January 2019 Edition 08 ...

Page 76: ...ons to display the system displays a message as shown in Figure 27 Figure 27 WAN ports statistics message Figure 28 shows the statistics for the WLAN ports Figure 28 WLAN ports statistics window If there are no WLAN connections to display the system displays a message as shown in Figure 27 Release 06 00 00h January 2019 Edition 08 ...

Page 77: ...M ONT E 240W A Product Guide Configure an E 240W A indoor ONT Issue 01 3FE 46974 AAAA TCZZA 77 Figure 29 WLAN ports statistics message 2 STOP This procedure is complete Release 06 00 00h January 2019 Edition 08 ...

Page 78: ...e at the adminEPON level it is not visible at the userAdmin level Field Description Line Select the POTS line 1 or 2 Line Status Status of the selected POTS line IDLE Off Hook or On Hook Softswitch 1 Proxy IP address blank if the line is not registered Phone number 1 Phone number configured for the selected telephone line Register Status Registration status of the selected POTS port registered or ...

Page 79: ...esh to update the displayed information 3 STOP This procedure is complete 7 2 3 Network configuration E 240W A ONTs also support network configuration including LAN LAN IPv6 WAN WAN DHCP WiFi 2 4G WiFi 5G Wireless schedule DNS TR 069 GRE tunnel US upstream classification QoS Release 06 00 00h January 2019 Edition 08 ...

Page 80: ...LAN network window Table 18 describes the fields in the LAN network window Table 18 LAN network parameters Field Description IPv4 Address IP Address of the ONT Subnet Mask Subnet mask of the ONT DHCP enable Select this checkbox to enable DHCP DHCP Start IP Address Starting DHCP IP address DHCP End IP Address Ending DHCP IP address DHCP Lease Time DHCP lease time in min Primary DNS Primary DNS iden...

Page 81: ... Save 6 Enter the Static DHCP information 7 Click Add You can also use this panel to delete a Static DHCP MAC address or IPv4 address 8 STOP This procedure is complete Secondary DNS Secondary DNS identifier Static DHCP Entry MAC Address MAC address for the static DHCP Static DHCP Entry IPv4 Address IPv4 address for the static DHCP Field Description 2 of 2 Release 06 00 00h January 2019 Edition 08 ...

Page 82: ...iption DNS Server Choose a DNS server from the drop down menu prefix config Choose a prefix config option from the drop down menu either WANConnection prefix will be obtained from the WAN or Static enables you to enter the prefix prefix This field appears if you selected the Static option for the prefix config field Type a connection Interface This field appears if you selected the Wan Connection ...

Page 83: ...nfo through DCHP Select this checkbox to enable address information retrieval through DHCP Whether other info obtained through DHCP Select this checkbox to enable retrieval of other information through DHCP Maximum interval for periodic RA messages Enter the maximum interval in seconds for periodic Router Advertisement messages The interval range is from 4 to 1800 Minimum interval for periodic RA ...

Page 84: ... Table 20 WAN network parameters Field Description WAN Connection List Choose a WAN connection from the drop down menu to set the connection parameters IP Mode Choose an IP mode from the drop down menu IPv4 or IPv6 Enable Disable Select this checkbox to enable the WAN connection NAT Select this checkbox to enable NAT Service Select the checkboxes to enable the following service types for this conn...

Page 85: ...ve 4 STOP This procedure is complete Procedure 18 WAN DHCP configuration 1 Select Network WAN DHCP from the top level menu in the EPON Home Gateway window as shown in Figure 34 Figure 34 WAN DHCP window Table 21 describes the fields in the WAN DHCP window Manual DNS Enter a manual DNS Field Description 2 of 2 Release 06 00 00h January 2019 Edition 08 ...

Page 86: ...s complete Field Description WAN Connection List Choose a WAN connection from the drop down menu DHCP Option 50 persistent Select this checkbox to enable DHCP Option 50 persistent Enable DHCP Option 60 Select this checkbox to enable DHCP Option 60 vendor class identifier Enable DHCP Option 61 Select this checkbox to enable DHCP Option 61 client identifier Release 06 00 00h January 2019 Edition 08 ...

Page 87: ...ZZA 87 Procedure 19 WiFi 2 4G networking configuration 1 Select Network WiFi 2 4G from the top level menu in the EPON Home Gateway window as shown in Figure 35 Figure 35 WiFi 2 4G network window Table 22 describes the fields in the WiFi 2 4G network window Release 06 00 00h January 2019 Edition 08 ...

Page 88: ...e drop down menu to enable or disable WiFi multi media Total MAX Users Enter the number of total MAX users SSID Select Choose the SSID from the drop down menu SSID Name Enter the SSID name Enable SSID Enable or disable SSID from this drop down menu SSID Broadcast Enable or disable SSID broadcast from this drop down menu MAX Users Enter the number of MAX users Port Mode Choose a port mode from the ...

Page 89: ...e the following options become available Primary RADIUS server port and password Secondary RADIUS server port and password RADIUS accounting port 2 Configure the WiFi connection 3 If you have enabled and configured WPS click WPS connect 4 Click Save 5 STOP This procedure is complete Enable WPS Enable or disable WPS from this drop down menu WPS Mode Choose a WPS mode from the drop down menu PBC Pus...

Page 90: ...tion 1 Select Network WiFi 5G from the top level menu in the EPON Home Gateway window as shown in Figure 36 Figure 36 WiFi 5G network window Table 23 describes the fields in the WiFi 5G network window Table 23 WiFi 5G network parameters Field Description Enable Select this checkbox to enable WiFi 1 of 2 Release 06 00 00h January 2019 Edition 08 ...

Page 91: ... default is Enable which enables users and wireless terminals to communicate with each other MU MIMO may decrease Wi Fi performance for clients who do not support it in which case Nokia recommends that you choose Disable Total MAX Users Enter the total number of MAX users DFS re entry Choose Enable or Disable from the drop down menu to enable or disable DFS re entry SSID Select Choose the SSID fro...

Page 92: ...lete Procedure 21 Wireless scheduling 1 Select Network Wireless Schedule from the top level menu in the EPONEPON Gateway window as shown in Figure 37 Figure 37 Wireless Schedule window 2 Select the Schedule Function checkbox to turn the wireless signal off for the configured period 3 Click the plus sign to add a scheduling rule A separate panel displays for configuring wireless schedule rules Rele...

Page 93: ...want the wireless signal off 5 Choose Everyday or Individual Days from the drop down menu 6 If you chose Individual Days select the checkboxes for the desired days The Recurrence Pattern shows the rules created to date 7 If desired click the plus sign to add more rules 8 Click Save Changes 9 STOP This procedure is complete Release 06 00 00h January 2019 Edition 08 ...

Page 94: ...Figure 38 Figure 38 DNS network window Table 24 describes the fields in the DNS network window Table 24 DNS network parameters 2 Select the Enabled checkbox and click Save to enable DNS proxy Field Description DNS Proxy Select the Enabled checkbox to enable DNS proxy Domain Name Domain name IPv4 Address Domain IP address Origin Domain Origin domain name New Domain New domain name Release 06 00 00h...

Page 95: ... This procedure is complete Procedure 23 TR 069 configuration 1 Select Network TR 069 from the top level menu in the EPON Home Gateway window as shown in Figure 39 Figure 39 TR 069 network window Table 25 describes the fields in the TR 069 network window Table 25 TR 069 network parameters Field Description Periodic Inform Enable Select this checkbox to enable periodic inform updates 1 of 2 Release...

Page 96: ...rm Interval s Time between periodic inform updates in seconds URL URL of the auto configuration server Username Username used to log in to the auto configuration server Password Password used to log in to the auto configuration server Connect Request Username Username used to log in to the ONT Connect Request Password Password used to log in to the ONT Field Description 2 of 2 Release 06 00 00h Ja...

Page 97: ...utomatically assigned by the system Up to 3 GRE tunnels are supported WAN Interface Choose a WAN interface from the drop down menu GRE tunnels can only be created on HSI enabled WAN interfaces Primary Remote End Secondary Remote End optional Enter an IP address or FQDN that is unique in the system If the primary remote endpoint is down or unreachable the secondary remote endpoint becomes active if...

Page 98: ...sifier rules A classifier rule is used to assign actions to a group of packets based on a set of parameters A classification rule must be created against a pre defined classifier Up to 16 policies can be created with up to 8 classifiers and 32 classifier rules 1 Select Network US Classifier from the top level menu in the EPON Home Gateway window as shown in Figure 41 All classifier policies are di...

Page 99: ...7368 ISAM ONT E 240W A Product Guide Configure an E 240W A indoor ONT Issue 01 3FE 46974 AAAA TCZZA 99 Figure 41 US Classifier window Release 06 00 00h January 2019 Edition 08 ...

Page 100: ...LAN 2 4G SSID 5G SSID Source MAC Click to enter a source MAC Destination MAC Click to enter a destination MAC Source IP Click to enter a source IP Destination IP Click to enter a destination IP Source Port Click to enter a source port Destination Port Click to enter a destination port Protocol Click to enter a protocol Priority Choose a priority level from 1 to 8 The lower the number the higher th...

Page 101: ...d to create a classifier this includes the interface field 7 Click Save 8 To delete a classifier click the Delete option for the applicable classifier in the classifier table A classifier can only be deleted if it is not associated with any classifier rules 9 Configure the classifier rule 10 Click Save 11 To delete a classifier rule click the Delete option for the applicable classifier rule in the...

Page 102: ...ribes the fields in the QoS Config window Table 28 QoS Config parameters Field Description Type Choose a QoS service layer type from the drop down menu L2 or L3 Source MAC Enter the source MAC Select the Exclude checkbox to exclude the source MAC Interface Choose an interface from the drop down menu 1 of 2 Release 06 00 00h January 2019 Edition 08 ...

Page 103: ...itional fields for L3 Protocol Choose a protocol from the drop down menu or select the Exclude checkbox Application Choose an application from the drop down menu Source IP and Source IP Mask Enter the values for the source IP and IP mask or select the Exclude checkbox Destination IP and Destination IP Mask Enter the values for the destination IP and IP mask or select the Exclude checkbox Source Po...

Page 104: ...drop Also supported are application services DDNS DHCP DNS H248 IGMP NTP client TFTP TR 069 and VoIP The following types of ICMP messages are permitted echo request and reply destination unreachable and TTL exceeded Other types of ICMP messages are blocked DNS proxy is supported from LAN to WAN but not from WAN to LAN At the High level pre routing and application services are not supported UDP Por...

Page 105: ...guration 1 Select Security Mac Filter from the top level menu in the EPON Home Gateway window as shown in Figure 44 Figure 44 MAC filter window Table 30 describes the fields in the MAC filter window Attack Protect Protection against DoS or DDoS attacks Choose enable or disable attack protect from the drop down menu The default is disable Field Description 2 of 2 Release 06 00 00h January 2019 Edit...

Page 106: ...IP filter configuration 1 Select Security IP filter from the top level menu in the EPON Home Gateway window as shown in Figure 45 Figure 45 IP filter window Field Description Enable MAC filter Select this checkbox to enable the MAC filter Mac Address Choose a MAC address from the drop down menu or enter the address in the text field Mac Filter Mode Choose the MAC filter mode from this drop down me...

Page 107: ...IP filter Mode Choose an IP filter mode from the drop down menu Drop for upstream Drop for downstream Internal Client Choose an internal client from the drop down menu Customer setting uses the IP address input below IP uses the connecting devices IP to the ONT Local IP Address Local IP address Source Subnet Mask Source subnet mask Remote IP Address Remote IP address Destination Subnet Mask Destin...

Page 108: ...6 URL Filter window Table 32 describes the fields in the URL Filter window Table 32 URL Filter parameters 2 Configure the URL Filter 3 Click Add Filter 4 STOP This procedure is complete Field Description Enable URL filter Select the checkbox to enable the URL filter URL filter type Select the checkbox for Exclude URL or Include URL URL Address Type the URL address Port Number Type the port number ...

Page 109: ...lus sign to add a policy A separate panel displays for configuring the policy name IP address of the device and dates and times for the policy Field Description Policy Name Enter a name for the parental control policy or choose a policy from the list Device Enter the MAC address or choose a MAC address from the list IP Enter the IPv4 address for the device or choose an IPv4 address from the list D...

Page 110: ...MZ and ALG window Table 34 describes the fields in the DMZ and ALG window Table 34 DMZ and ALG parameters Field Description ALG Config Select the checkboxes to enable the protocols to be supported by the ALG FTP SIP H323 RTSP L2TP IPSEC PPTP DMZ Config WAN Connection List Choose a WAN connection from the drop down menu Enable DMZ Select this checkbox to enable DMZ on the chosen WAN connection DMZ ...

Page 111: ...uration This procedure describes how to configure the access control level ACL 1 Select Security Access Control from the top level menu in the EPON Home Gateway window as shown in Figure 49 Figure 49 Access Control window Note 1 ACL takes precedence over the firewall policy Note 2 The trusted network object will be shared for all WAN connections it is not applied individually to a WAN connection R...

Page 112: ...an also use the Source IP fields to delete a previously created entry for a subnet trusted network 7 STOP This procedure is complete 7 2 5 Application configuration E 240W A ONT also supports application configuration including port forwarding port triggering DDNS NTP USB storage Field Description WAN Choose a connection from the drop down menu Trusted Network Enable Click to enable or disable ICM...

Page 113: ...ow Table 36 describes the fields in the port forwarding window Table 36 Port forwarding parameters Field Description Application Name Choose an application name from the drop down menu WAN Port WAN port range LAN Port LAN port range Internal Client Choose a connected device from the drop down menu and enter the associated IP address Protocol Choose the port forwarding protocol from the drop down m...

Page 114: ...iggering 1 Select Application Port Triggering from the top level menu in the EPON Home Gateway window as shown in Figure 51 Figure 51 Port Triggering window Table 37 describes the fields in the Port Triggering window WAN Connection List Choose a WAN connection from the drop down menu Note only active devices are shown on this menu Field Description 2 of 2 Release 06 00 00h January 2019 Edition 08 ...

Page 115: ... the open port range Triggering Port Enter the triggering port range Expire Time Enter the expiration time in seconds Open Protocol Choose the open port protocol from the drop down menu TCP UDP TCP UDP Trigger Protocol Choose the triggering port protocol from the drop down menu TCP UDP TCP UDP Enable Triggering Select this checkbox to enable port triggering WAN Connection List Choose a WAN connect...

Page 116: ...DDNS window Table 38 DDNS parameters 2 Configure DDNS Field Description WAN Connection List Choose a WAN connection from the drop down menu Enable DDNS Select this checkbox to enable DDNS on the chosen WAN connection ISP Choose an ISP from the drop down menu Domain Name Domain name Username Username Password Password DDNS Status Displays the status of the DDNS Synchronized Synchronization failed o...

Page 117: ... Field Description Enable NTP Service Select this checkbox to enable NTP service Current Time Enter the current local date and time Primary Time Server Choose a time server from the drop down menu or choose Customer setting and enter the address of the time server Secondary Time Server Choose a time server from the drop down menu or choose Customer setting and enter the address of the time server ...

Page 118: ... menu in the EPON Home Gateway window as shown in Figure 54 Figure 54 USB window Table 40 describes the fields in the USB window Table 40 USB parameters Interval Time Interval at which to get the time from the time server in seconds Field Description 2 of 2 Field Description Enable FTP server Select this checkbox to enable using an FTP server for data storage Username Username for FTP server 1 of ...

Page 119: ...cedure 39 UPnP and DLNA configuration 1 Select Application UPnP and DLNA from the top level menu in the EPON Home Gateway window as shown in Figure 55 Figure 55 UPnP and DLNA window 2 Select the Enable UPnP checkbox to enable UPnP Password Password for FTP server Re enter Password Password for FTP server Field Description 2 of 2 Release 06 00 00h January 2019 Edition 08 ...

Page 120: ...Configure an E 240W A indoor ONT 120 7368 ISAM ONT E 240W A Product Guide 3FE 46974 AAAA TCZZA Issue 01 3 Click Save Apply 4 STOP This procedure is complete Release 06 00 00h January 2019 Edition 08 ...

Page 121: ...A indoor ONT Issue 01 3FE 46974 AAAA TCZZA 121 Procedure 40 Voice setting 1 Select Application Voice Setting from the top level menu in the EPON Home Gateway window as shown in Figure 56 Figure 56 Voice setting window Release 06 00 00h January 2019 Edition 08 ...

Page 122: ...und Proxy Port Enter the outbound proxy port Proxy Server Enter the proxy server Proxy Port Enter the proxy port Register Server Enter the register server Register Port Enter the register port User Agent Domain Enter the user agent domain User Agent Port Enter the user agent port DTMF Mode Choose InBand rfc2822 Info or Auto from the drop down menu FaxT38 Choose False or True from the drop down men...

Page 123: ...nance Password from the top level menu in the EPON Home Gateway window as shown in Figure 57 Figure 57 Password window Table 42 describes the fields in the password window Table 42 Password parameters 2 Configure the new password Field Description New Password New password Re enter password Password must match password entered above Prompt message Password prompt message Release 06 00 00h January ...

Page 124: ...anagement from the top level menu in the EPON Home Gateway window as shown in Figure 58 Figure 58 Device management window Table 43 describes the fields in the Device management window Table 43 Device management parameters 2 Configure an alias for a specific host Field Description Host name Choose a host from the drop down menu Alias Enter an alias for the chosen host Release 06 00 00h January 201...

Page 125: ...ckup and Restore from the top level menu in the EPON Home Gateway window as shown in Figure 59 Figure 59 Backup and Restore window 2 Click Select File and choose the backup file 3 Click Import Config File to restore the ONT to the saved backup or click Export Config File to export the current ONT configuration to the backup file 4 STOP This procedure is complete Release 06 00 00h January 2019 Edit...

Page 126: ...e firmware 1 Select Maintenance Firmware Upgrade from the top level menu in the EPON Home Gateway window as shown in Figure 60 Figure 60 Firmware upgrade window 2 Click Select File and choose the firmware file 3 Click Upgrade to upgrade the firmware 4 STOP This procedure is complete Release 06 00 00h January 2019 Edition 08 ...

Page 127: ...AAAA TCZZA 127 Procedure 45 Reboot ONT 1 Select Maintenance Reboot Device from the top level menu in the EPON Home Gateway window as shown in Figure 61 Figure 61 Reboot Device window 2 Click Reboot to reboot the ONT 3 STOP This procedure is complete Release 06 00 00h January 2019 Edition 08 ...

Page 128: ...estore factory defaults 1 Select Maintenance Factory Default from the top level menu in the EPON Home Gateway window as shown in Figure 62 Figure 62 Factory default window 2 Click Factory Default to reset the ONT to its factory default settings 3 STOP This procedure is complete Release 06 00 00h January 2019 Edition 08 ...

Page 129: ...gnostics window 2 Choose a WAN connection to diagnose from the drop down menu 3 Enter the IP address or domain name 4 Select the test type ping traceroute or both 5 Enter the number of ping attempts to perform 1 1000 the default is 4 6 Enter a ping packet length 64 1024 the default is 64 7 Enter the maximum number of trace hops 1 255 the default is 30 8 Click Start Test Results will be displayed a...

Page 130: ...e Procedure 48 View log files 1 Select Maintenance Log from the top level menu in the EPON Home Gateway window as shown in Figure 64 Figure 64 Log window 2 Choose a write level from the drop down menu to determine which types of events are recorded in the log file Emergency Alert Critical Error Warning Notice Informational Debug Release 06 00 00h January 2019 Edition 08 ...

Page 131: ...ing counters The Troubleshooting Counters feature enables service providers and end users to monitor the performance of their broadband connection Tests are run to retrieve upstream and downstream throughput latency and DNS response time The Troubleshooting Counters window also displays upstream and downstream packet loss and Internet status Procedure 49 Retrieve Residential Gateway RG troubleshoo...

Page 132: ...rmine the upstream throughput speed Click US Speed Test to specify the time for the upstream test The default is weekly performed at idle to a public server DS Throughput This test is used to determine the downstream throughput speed Click DS Speed Test to specify the time for the downstream test The default is weekly performed at idle to a public server US Packet Loss The number of upstream packa...

Page 133: ... the time for the test The default is weekly performed at idle to a public server DNS Response Time This test is used to determine the lowest round trip time in milliseconds by sending a request to the target DNS server Click DNS Response Test to specify the time for the test The default is weekly performed at idle to a public server Port Mirror Choose the source and destination ports the directio...

Page 134: ...Configure an E 240W A indoor ONT 134 7368 ISAM ONT E 240W A Product Guide 3FE 46974 AAAA TCZZA Issue 01 Release 06 00 00h January 2019 Edition 08 ...

Page 135: ...duct support Customer documentation Customer Documentation Welcome Page Technical Support Customer Documentation Technical Support Documentation feedback Customer Documentation Feedback Release 06 00 00h January 2019 Edition 08 ...

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