CLEAN AND CARE INSTRUCTIONS
- Do not dispose of any packaging contents until assembly is completed to avoid accidentally discarding
hardware or components.
- Place all hardware and components atop a soft, carpeted and/or padded surface area to protect the product and
your property during assembly.
- Tighten screws and components every three (3) to six (6) months.
- Over time, air and sunlight may change the colour of the fabric (fading). To prevent fading, avoid placing the
bed in direct sunlight.
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EXCHANGE AND RETURNS
- If you are not entirely satisfied with your purchase, we will gladly accept a return of a brand new - unopened and
unassembled - product within 30 days of receipt of your delivery. The unopened and unassembled item must be
in its original condition and packaging. Refunds will be processed in the original form of payment. Returns
are subject to delivery and/or restocking fees.
WARRANTY
Thank you for purchasing your new Noa Home product. We hold ourselves to the highest standards of product quality
and are confident you’ll be pleased with your purchase. All products are carefully inspected prior to shipment. Our
products carry a one (1) year warranty covering manufacturing defects. The warranty applies to household use
only of our products. The product warranty does not cover normal wear and tear, scratches, discoloration, misuse,
shrinkage or abusive wear.
PLEASE NOTE: If you notice that your product or its individual components are damaged upon unboxing, please
notify us in writing by email at [email protected] within three (3) days of receipt of your delivery. In order to
process a replacement part request, we will require photos of the damaged component(s) *BEFORE* they have been
used for assembly. Claims made after three (3) days of receipt of delivery are subject to fees.
***IMPORTANT***: All claims relating to damaged components and products must be made BEFORE assembly
of the product.
