Ninebot N3M432 User Manual Download Page 15

图示

裁切线
压线
反压线
齿刀线 x/x mm
开槽
粘合区域

技术说明:
1、材质:105g金东太空梭哑粉纸,正反双面印刷
2、印刷颜色:pantone cool gray 11C;pantone 152C;pantone 109C
3、物理指标:
4、工艺:骑马钉
5、其它:双面印刷
符合欧盟包装指令及美国包装指令TPCH

工艺类别

使用说明书-平衡车MAX-美洲

等级

质量

/

标记

处数

更改文件号

姓名

日期

设计

单珊珊 201221

潘心 201221

审核

版本

图幅 比例

CE.00.0044.34

A0

A

1

1

1:1

B

包材定制-说明书类

校对

投影视角

标准化

批准

页 共

140*140 mm

±0.5mm

±1mm

0~200mm   ±2mm 
20~500mm  ±3mm 
>500mm   ±5mm

单瓦楞 ±3mm
双瓦楞 ±5mm

140*280 mm

印刷方向

成型尺寸

公差(无特殊说明下)

展开尺寸

图纸方向

纸箱类

标签类

说明书类

PE袋类

模具成型类

  (EPS/纸塑等)

EPE类

外尺寸:0~400mm   ±2mm   
     400~600mm ±3mm
     >600mm   ±4mm
腔体尺寸:+2/-0mm

+5mm/-3mm

      WARNING

After installing the LeanSteer, it is normal for the self-balancing vehicle to move forward or backward 

when powered on. Before parking, please power off the vehicle first.

WARNING

Always step on/off from the back of the S-Max.

Otherwise you risk falls and/or collisions because the steering direction is reversed.

Open the battery cover of the 
control panel. Place in two 
AAA batteries. Snap the cover.

Align the flange with the holes on 
the steering wheel and tighten it 
with four M5 screws with the 4 mm 
hex wrench.

User Manual

Battery charger

The Power-assist mode is helpful to push and move the S-Max. It is disabled as factory default. You can enable it in the App 
under "Vehicle" > "Power-assist mode".
* When Power-assisted mode is on, please hold the steering wheel to avoid moving away. Otherwise, S-Max will move forward 

or backward automatically due to the center of gravity.

Features

Power-assist mode

Vehicle

Welcome

Contents

Thank you for choosing the Ninebot S-Max.

Ninebot S-Max  (referred to as S-Max in this manual) is a stylish recreational equipment. It is easy to 

operate and also can be assembled with the Ninebot Gokart Kit.

Enjoy your ride and connect with Segway riders worldwide!

      WARNING

Please read the User Manual carefully and understand the assembly and usage before allowing child to 
ride it. Never use in roadways, near motor vehicles, on or near steep inclines or steps, swimming pools or 
other bodies of water; always wear shoes, and never allow more than 1 rider.

The manufacturer reserves the right to make changes to the product, release firmware updates, and update this manual at 

any time. Visit www.segway.com or check the Segway-Ninebot App to download the latest user materials.

You must install the App to follow the New Rider Tutorial and activate your product before use.

Ninebot S-Max

User Manual

      WARNING

ONLY use the original charger, otherwise the battery will be damaged and there is a risk of fire. Do not use 

or charge your battery if the battery is damaged or see a trace of water. DO NOT charge when the charge 

port or cable is wet.

6 Activate the S-Max

There are safety risks when learning to ride the S-Max. You must read the Safety Instructions and 
follow the New Rider Tutorial in the App before your first ride.
For your safety, your S-Max is not activated at this time and will beep occasionally after Power ON.
Until activated, the S-Max maintains a very low riding speed and steering sensitivity. Install the App 
on your mobile device (with Bluetooth 4.1 or above), connect to the S-Max with Bluetooth, and 
follow the App instructions to activate your S-Max and follow the training procedures.
Scan the QR code to download the App.

Segway-Ninebot App

Power ON the S-Max. The Bluetooth icon blinking indicates 
the S-Max is waiting for a connection.

Follow the prompts to watch the Riding Safety video, 
complete the New Rider Tutorial, and then activate the 
S-Max.

Install the App and register or log in.

Click Device > Search Vehicle to connect to your S-Max. 
The S-Max will beep when the connection is successful. 
The Bluetooth icon will stop blinking and remain 
illuminated.

1

2

3

4

5 Charging

Charge port

 Lift up the cover.

Open the rubber cap.

Insert the plug into the socket.
* Charging the wrong way can cause 

vehicle damage.

Your S-Max is fully charged when the LED on the charger changes from red (charging) to green (trickle charge).

Install the LeanSteer

Lift the LeanSteer to the desired 
height. Rotate the knob clockwise 

to tighten.

Rotate the height adjustment knob 
counter-clockwise.

4 Assembling, Adjustment and Replacement

Adjust the Height

When the App is connected to the S-Max, this icon will glow steadily. When Bluetooth is enabled—
but not connected to a smart phone—this icon will blink.

Bluetooth

Enable and adjust Speed Limit via the App. When the icon is illuminated, Speed Limit is on.
This speed limit can be adjusted in the App. As you approach the speed limit, the S-Max tilts back.

Speed Limit

Lock

Power Button

Battery Level

Enable Lock Mode via the App. The S-Max will vibrate and sound an alarm if anyone moves it. The 
remote control will also alarm if it is powered on and within range [65 ft. (20 meters)] of the 
S-Max.

Press once to power on/off.
The S-Max will automatically power OFF when idle for 10 minutes, or when lying horizontally for over 30 
seconds.

Indicates the remaining battery life. Each bar equates to approximately 20% battery level. When 
the battery is nearly empty, this icon blinks and the S-Max beeps, indicating that you need to 
charge your S-Max. Your S-Max will gradually reduce the max speed as the battery level gradually 
decreases. Use the App to view the remaining battery and estimated remaining range.

S-Max can be assembled with 
Ninebot Gokart Kit to become a 
go-kart. When assembling S-Max 
with Ninebot Gokart Kit, you need to 
replace the straps to fit the Gokart 
Kit.

Power Button

Lock

Bluetooth

Speed Limit

Battery Level

3 Diagram

2 Packing List

1 Riding Safety

1

4

2

1

2

3

5

Secure the cap.

6

CE.00.0044.34-A

9 Power-assist Mode

Front

Back

Control panel

Steering wheel

LeanSteer

Height adjustment knob

Fender

Dashboard

Hubcap

Charge Port

Headlight
Wheel
Parking Stand

Foot Mat

Steering Bar Tool-Free Release

4 mm hex 

wrench

M5 Screws

M4 Screws

2.5 mm hex 

wrench

AAA battery

LeanSteer

Steering wheel

Control panel

Frame

When unpacking your S-Max, please verify that the above items are included in the package. If you are missing any 
components, please contact your dealer/distributor or nearest service center.

Please retain the box and packaging materials in case you need to ship your S-Max in the future. Always power off your S-Max 
and unplug from the power supply before cleaning.

 Install the batteries

  Take the control panel out of the steering wheel.         

  Open the battery cover and place in batteries.           

  Close the battery cover.

 Features

Toggle button:

-Toggle up or down to open the control panel; Press up or down to close it.
-Toggle up to increase the display's brightness; toggle down to reduce the brightness.

Speedometer: 

Displays the current speed of the S-Max.

Bluetooth

Flashing blue: Bluetooth is waiting to be connected.

Solid blue: the vehicle is connected to S-Max.

Battery level

Indicates the remaining battery of the control panel. When the battery is nearly empty, it appears red. Please 

replace the AAA batteries.

Reset: 

Long press this key to pair when the control panel is not connected with vehicle, or need to reconnect.

*

 The control panel and the App cannot be connected to the S-Max at the same time. If you have connected the S-Max to 

the app, disconnect it first, and then pair with the control panel.

Dashboard

Control panel

Take it out here

Speedometer

Bluetooth

Battery level

Toggle button

Battery compartment

Reset

* Two AAA batteries needed.

Flange

Limited Warranty

Cap

Insert the LeanSteer’s upper 
section into the lower section, then 
tighten the four M4 screws with the 
2.5 mm hex wrench.

* The control panel and the App cannot be connected to the S-Max at the same time. If you have connected the App, 

disconnect the App from the S-Max first, and then pair the control panel.

Front

Back

Welcome..............................................................................................................................................................01

1.   

Riding Safety ................................................................................................................................................ 02

2.   Packing List .................................................................................................................................................. 04

3.   Diagram ........................................................................................................................................................ 05

4.   Assembling, Adjustment and Replacement............................................................................................... 08

5.   Charging .........................................................................................................................................................11

6.   Activate the S-Max........................................................................................................................................ 12

7.   

Learning to Ride ............................................................................................................................................ 13

8.   Warnings and Cautions ................................................................................................................................ 15

9.   Power-assist Mode........................................................................................................................................ 18

10. Specifications................................................................................................................................................ 19

11.  Certifications................................................................................................................................................ 20

12. Maintenance.................................................................................................................................................. 21

13. Trademark and Legal Statement..................................................................................................................22

14. Contacts.........................................................................................................................................................24

1.  S-Max is a recreational product. Before mastering riding skills, you need to practice. Neither Ninebot (means Ninebot 

(Beijing) Tech Co., Ltd. and its subsidiaries and affiliate) nor Segway Inc. is responsible for any injuries or damage caused by 
a rider's inexperience or failure to follow the instructions in this document.

2. Please understand that you can reduce the risk by following all the instructions and warnings in this manual, but you cannot 

eliminate all the risks. Remember that whenever you ride the S-Max you risk injury or death from loss of control, collisions, 
and falls. When entering into public spaces, always comply with the local laws and regulations. As with other vehicles, faster 
speeds require longer braking distance. Sudden braking on smooth surfaces could lead to wheel slip, loss of balance, or 
falls. Be cautious and always keep a safe distance between you and other people or vehicles when riding. Be alert and slow 
down when entering unfamiliar areas.

3. Always wear a helmet and other protective gear when riding.  Use an approved bicycle or skateboard helmet that fits 

properly with the chin strap in place, and provides protection for the back of your head.

4. Do not attempt your first ride in any area where you might encounter children, pedestrians, pets, vehicles, bicycles, or other 

obstacles and potential hazards.

5. Respect pedestrians by always yielding the right of way. Pass on the left whenever possible. When approaching a pedestrian 

from the front, stay to the right and slow down. Avoid startling pedestrians. When approaching from behind, announce 
yourself and slow down to walking speed when passing. Please obey local traffic laws and regulations.

6. In places without laws and regulations governing self-balancing electric vehicles, comply with the safety guidelines outlined 

in this manual. Neither Ninebot nor Segway Inc. is responsible for any property damage, personal injury/death, accidents, or 
legal disputes caused by violations of the safety instructions.

7. Do not allow anyone to ride your S-Max on his/her own unless they have carefully read this manual, watched the safety 

video, and followed the New Rider Tutorial on the Segway-Ninebot App. The safety of new riders is your responsibility. Assist 
new riders until they are comfortable with the basic operation of the S-Max. Make sure each new rider wears a helmet and 
other protective gear.

8. Before each ride check for loose fasteners, and damaged components. If the S-Max makes abnormal sounds or signals an 

alarm, immediately stop riding. Diagnose your S-Max via the Segway-Ninebot App (referred to as the App in the manual) 
and contact your dealer/distributor for service.

9. Be alert! Scan both far ahead and in front of your S-Max — your eyes are your best tool for safely avoiding obstacles and low 

traction surfaces (including, but not limited to, wet ground, loose sand, loose gravel, and ice).

10. To reduce risk of injury, you must read and follow all “CAUTION” and “WARNING” notices in this document. Do not ride at 

an unsafe speed. Under no circumstance should you ride on roads with motor vehicles. The manufacturer recommends 
riders be 16+ years old. Always follow these safety instructions:

A. People who should not ride the S-Max include:

i. Anyone under the influence of alcohol or drugs.

ii. Anyone who suffers from a disease that puts them at risk if they engage in strenuous physical activity.

iii. Anyone who has problems with balance or with motor skills that would interfere with their ability to maintain balance.

iv. Anyone whose height or weight is outside the stated limits (see 

Specifications

).

v. Pregnant women.

B. Riders under the age of 16 years old should ride under adult supervision.

C. Comply with local laws and regulations when riding this product. Do not ride where prohibited by local laws.

D. To ride safely, you must be able to clearly see what is in front of you and you must be clearly visible to others.

E. Do not ride in the snow, in the rain, or on roads which are wet, muddy, icy, or that are slippery for any reason. Do not ride 

over obstacles (sand, loose gravel, or sticks). Doing so could result in a loss of balance or traction and could cause a fall.

F. Do not accelerate or decelerate suddenly. Do not accelerate when the S-Max tilts back or sounds an alarm. Do not 

attempt to override the speed limiter.

11. Do not attempt to charge your S-Max if it, the charger, or the power outlet is wet.

12. As with any electronic device, use a surge protector when charging to help protect your S-Max from damage due to power 

surges and voltage spikes. Only use the Segway supplied charger. Do not use a charger from any other product.

13. Use only Ninebot or Segway approved parts and accessories. Do not modify your S-Max. Modifications to your S-Max could 

interfere with the operation of the S-Max, could result in serious injury and/or damage, and could void the Limited 
Warranty.

14. Do not sit on the steering bar. Doing so could result in serious injury and/or damage to your S-Max.

15. Prolonged Exposure to UV Rays, Rain and the Elements May Damage the Enclosure Materials, Store Indoors When Not in 

Use

.

16 . 

WARNING

 – Risk of fire and electric shock – no user serviceable parts. Do not touch the metal contacts, 

dismantle or puncture the casing. Keep away from metal objects to prevent short circuit.

17. S-Max is not intended for use at elevations greater than 2000 m above sea level.

Open-end 

wrench 

3 mm hex 

wrench 

Straps

Gokart Assembly Toolkit

Press the control panel into the 
center of the steering wheel.

Insert the LeanSteer into the vehicle 
body and tighten the two M5 screws 
with the 4 mm hex wrench. 

Replace the straps

1

1

2

3

2

Use the open-end wrench to tighten the nut, then 
remove the two bolts on both sides with the 3 
mm hex wrench.

Place the straps with the logo side facing out.

3

As shown below, pass the straps through the frame.

4

Tighten the nut and the four bolts.

7 Learning to Ride

Stand with your weight evenly 
distributed on both feet and relax, 
looking straight ahead.

4

Gently lean your body forward and 
backward to control your movement.

5

To turn, gently lean left or right against 
the steering bar.

6

3

Slowly transfer your weight onto the 
S-Max. The S-Max will beep, indicating it 
is now in Balance Mode. Slowly step on 
with your other foot.

After activation, the App will lead you through the New Rider 
Tutorial. Please follow the instructions in the App and in this manual.

For your safety, the S-Max will limit the max speed to 4.3 mph 
(7 km/h) until you complete the New Rider Tutorial. 

After completing the New Rider Tutorial, the max speed will be 
limited to 6.2 mph (10 km/h).

For the first 0.6 miles (1 km) completed, you can disable the speed 
limiter via the App and reach a maximum speed of S-Max (see 
specifications).

* The actual speed limit will be increased or decreased depending 
on your riding habits and experience. 

Go to a large open area and ask a friend to 
assist you on your first ride.

* Always step on/off from the back of the 
vehicle.

1

Lightly place one foot on the foot mat, 
while keeping your other foot on the 
ground holding your weight. Do not 
press the steering bar with your leg.

2

Wear an approved helmet and other 

protective gear to minimize any 

possible injury.

Note: Minors must study and ride under the supervision of 
their guardians.

≥13 ft (4m)

≥13 ft (4m)

16–60 years old
88.2–137.4 lbs (40–85 kg)
51.2–78.7 in (130–200 cm)

DO NOT ride over holes, 
curbs, steps, or other 
obstacles.

DO NOT ride on low traction 
surfaces (including, but not 
limited to, wet ground, loose 
sand, loose gravel, and ice).

DO NOT attempt stunts of 
any kind. Always keep 
both feet on the foot mats.

Maintain contact with the 
ground at all times. Do not 
jump or attempt stunts.

DO NOT use a mobile phone or 
wear earphones when riding.

DO NOT ride on public 
roads, motorways, or 
highways unless the local 
laws or regulations have 
exceptions.

For one rider only. DO NOT 
ride double or carry any 
passengers. DO NOT carry a 
child.

8 Warnings and Cautions

Avoid contacting obstacles with 
the tire/wheel.

When traversing small bumps or uneven terrain, maintain a 
moderate speed of 2–6 mph (3–10 km/h) and keep your knees 
bent. Do not go too slow or too fast; otherwise, you may lose 
control and fall.

Watch your head when passing 
through doorways.

Avoid slopes steeper than 15°.

>15°

You must read and understand the Warnings and Safe Riding instructions in this manual before 
attempting to ride the vehicle. Failure to follow these warnings could result in death or serious injury 
due to: loss of balance, traction, and/or control collisions and falls.

0

DO NOT accelerate when the 
vehicle tilts back or sounds an 
alarm (speed limiter). Do not 
attempt to override the speed 
limiter.

DO NOT accelerate or 
decelerate abruptly. Do not 
lean more than 5° or 
accelerate/decelerate faster 
than 2.5 mph/s (4 km/h/s).

The rider must be more than 1.3 m 
in height and 40 kg in weight. 

≤1.3m

DO NOT ride through puddles 
or other bodies of water. Do 
not get wet.

10 Specifications

14 Contact

Model
Dimensions

[1]

Payload
Net Weight
Age
Height
Max. Speed

Max. Slope

Traversable Terrain

Product

Weight

Rider

Machine 

Parameters

Battery

Motors

Charger

Tire

N3M432

421—521

× 578 ×

952—1242

mm

[1]

88.2–137.4 lbs / 40–85 kg
Approx. 50.3 lbs (22.8 kg)
16–60 years old
51.2–78.7 in / 130–200 cm
Approx. 12.4 mph (20 km/h)
Approx. 23.6 miles (38 km)
Approx. 15 ° 
Pavement, packed dirt, slopes < 15 °, obstacles < 0.4 in (1 cm), gaps < 1.2 
in (3 cm)
14–104°F (-10–40°C)
-4–122°F (-20–50°C)
IP54
Approx. 4 hours
55.5 V DC

432 Wh
32–104°F (0–40°C)

500 W × 2
2400 W × 2

100–240 VAC
59.5 VDC
120 W
2 A

Tire width: 2.7 in (68 mm); 10 × 2.75 in, hollow solid tire

Operating Temperature
Storage Temperature
IP Rating
Charge Time
Nominal Voltage

Nominal Energy
Charging Temperature

Battery Management System

Nominal Power
Max. Power

Input Voltage
Output Voltage
Nominal Power
Output Current

Tire

Ninebot S-Max

Name

Parameter

Item

Max. Charging Voltage

59.5  V DC

Typical Range

[2]

 

[1]  The two values in brackets are the lowest distance from the ground to the highest part of the mainframe.
[2] Typical Range: tested while riding under full power, 165 lbs (75 kg) load, 77°F (25°C), 60% of max. speed on average on 

pavement.

* Some of the factors that affect range include: speed, number of starts and stops, ambient temperature, etc.

Over-voltage, under-voltage, short circuit, and over-heating protection. Auto-sleep and 
auto-wake.  

11 Certifications

This product is certified to ANSI/CAN/UL-2272 by TUV Rheinland.
The battery complies with UN/DOT 38.3. 
The battery complies with ANSI/UL 2271.

Federal Communications Commission (FCC) Compliance Statement for USA

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device 
may not cause harmful interference, and (2) this device must accept any interference received, including interference 
that may cause undesired operation.

NOTE

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of 
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential 
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in 
accordance with the instructions, may cause harmful interference to radio communications. However, there is no 
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference 
to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to 
try to correct the interference by one or more of the following measures: 
— Reorient or relocate the receiving antenna.
— Increase the separation between the equipment and receiver. 
— Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. 
— Consult the dealer or an experienced radio/TV technician for help.

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.

This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

Cet équipement est conforme aux limites d'exposition aux radiations de la IC définies pour un environnement non 
contrôlé. Cet équipement doit être installé et utilisé à une distance minimale de 20 cm entre le radiateur et votre corps.

Industry Canada (IC) Compliance Statement for Canada

This device complies with Industry Canada license-exempt RSS standard (s). Operation is subject to the following two 
conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including 
interference that may cause undesired operation of the device.

CAN ICES-3 (B)/NMB-3(B)

“Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. 
L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) 
l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en 
compromettre le fonctionnement."

Neither Segway Inc. nor Ninebot is responsible for any changes or modifications not expressly approved by Segway Inc. 
or Ninebot. Such modifications could void the user's authority to operate the equipment.

 

FCC ID: 2ALS8-PS0002

 

IC: 22636-PS0002

12 Maintenance

Cleaning and Storing

Use a soft, wet cloth to wipe the mainframe clean. Hard to remove dirt can be scrubbed with a toothbrush and toothpaste, then 
cleaned with a soft, wet cloth. Store your vehicle in a cool, dry place. Do not store it outdoors for extended periods of time. 
Exposure to sunlight and temperature extremes (both hot and cold) will accelerate the aging process of the plastic 
components and may reduce battery life.

          

WARNING

Do not wash your Gokart Pro or S-Max with alcohol, gasoline, acetone, or other corrosive/volatile solvents. These substances 
may damage the appearance and internal structure of the vehicle. Do not wash your vehicle with a power washer or high 
pressure hose.

Make sure the Gokart Pro or S-Max is powered OFF, the charging cable is unplugged, and the rubber cap on the charge port is 
tightly sealed before cleaning; otherwise you may expose yourself to electric shock or damage the electronic components.

Battery Pack Maintenance

· Do not use battery packs of other models or brands, otherwise there may be safety risks.
· Only use a Ninebot or Segway approved charge cable. Please use it properly within the rated range.
· Do not place the battery pack in the fire. Doing so will cause battery failure, overheating or even fire and explosion.
· Do not store or charge the battery at temperatures outside the stated limits (see 

Specifications

).

· Do not discard or destroy the battery. Refer to your local laws and regulations regarding battery recycling and/or disposal.
· Remember to charge the battery after each use. Completely draining the battery may cause permanent damage to the 
battery.

NOTE

Typically, a fully charged battery should retain charge for 120-180 days when in standby. Electronics inside the battery record 
the charge-discharge condition of the battery; damage caused by over-discharge or under-discharge will not be covered by the 
Limited Warranty.

A well-maintained battery can perform well even after many miles of riding. Charge the battery after each ride and avoid 
draining the battery completely. When used at room temperature (70°F [22°C]) the battery range and performance is at its 
best; whereas using it at temperatures below 32°F (0°C) can decrease range and performance. Typically, at -4°F (-20°C)
range can be half that of the same battery at 70°F (22°C). The battery range will recover when the temperature rises. More 
details are available in the App.

          

WARNING

Do not attempt to disassemble the battery. Risk of fire. No user-serviceable parts.
Do not ride when the ambient temperature is outside the  operation temperature (see Specifications) because
low/high temperatures will limit the maximum power/torque. Doing so could cause personal injury or property damage due to
slips or falls. 

Ninebot is the registered trademark of Ninebot (Tianjin) Tech Co., Ltd; Segway

the Rider Design and Powered by Segway are 

the registered trademarks or trademarks of Segway Inc., Bluetooth is the registered trademark of BLUETOOTH SIG,INC.; 
Android, Google Play are trademarks of Google Inc., App Store is a service mark of Apple Inc., The respective owners reserve 
the rights of their trademarks referred to in this manual.
We have attempted to include descriptions and instructions for all the functions of the Ninebot S-Max at the time of printing. 
However, due to constant improvement of product features and changes of design, your Ninebot S-Max may differ slightly 
from the one shown in this document. Visit the Apple App Store (iOS) or the Google Play Store (Android) to download and 
install the App.
Please note that there are multiple Segway and Ninebot models with different functions, and some of the functions mentioned 
herein may not be applicable to your unit. The manufacturer reserves the right to change the design and functionality of the 
Ninebot S-Max product and documentation without prior notice.
© 2020 Ninebot (Beijing) Tech Co., Ltd. All rights reserved.

Legal Statement:

The user shall agree to read the entire user manual and fully understand its content (especially the parts related to warnings 
and caution statements) and adhere to the instructions herein before riding this product. 

1. This product can be dangerous to a user, other persons and property in proximity thereto. The user shall assume all the risks 
and loss in connection with the product (especially for those related to and/or arising out of violation of the instructions about 
warnings and caution statements). Such risks include but not limited to loss of control, failure of the product and/or collusion) 
The consequences for such incident can be severe, including but not limited to injuries, bodily injuries, death and/or damages 
to property. NINEBOT and its affiliates shall not be liable for any claim, liability and loss related to such consequences, if it is 
due to the user’s assumption of risk.

2. The product is a means for entertainment and the user may have necessary and sufficient experience and skills to ride it, 
especially in complex environments and/or undesirable road. Such risk may increase if the user has physical and/or mental 
impairment or disability, or a user is under the influence of alcohol, drugs or similar substance. Such risk may also increase if 
the user is not sufficiently familiar with the functions, features and performance of the product. Thus, the user, especially new 
users shall learn and practice how to ride this product properly and safely. Experience accumulated by practice would normally 
enable a user to better ride and operate the product by time. 

3. The parts and components of the product are subject to fatigue, wear and tear (“Wear and Tear”). Many factors, such as 
environment, aging road conditions and/or riding behaviors may affect the rate of Wear and Tear. Wear and Tear may cause 
unanticipated and/or sudden failure of the product, which may cause, inter alia, severe bodily injury. So, the user shall 
regularly and periodically, as the circumstance requires, inspect and maintain the product. The user shall also conduct 
reasonable examination and inspection of the product every time before riding it. For instance, every time before riding the 
product, the user shall check and examine tire performance, battery level, brake (including brake cable and that the brake shall 
have proper tension), installation status and all functional parts. If abnormality, discoloration or change of color of material 

Contact us if you experience issues relating to riding, maintenance and safety, or errors/faults with your S-Max.

Americas: 
Segway Inc.
14 Technology Drive, Bedford, NH 03110, USA
Toll Free: 1-866-473-4929
Fax: 1-603-222-6001
Technical Support Email: [email protected]
Website: www.segway.com

Have your S-Max serial number on hand when contacting Segway. 
You can find your serial number on the underside of your S-Max or in the App under More Settings > Basic Information.

13 Trademark and Legal Statement

Please read the user manual carefully before use, and keep it for future reference.

(especially in an area that receives high stress when the product is in motion or junction) , scratch, crack, loose fasteners, 
and/or missing parts (such as screw, bolts and/or nut) which strongly indicates that it is not safe to ride the product. 

4. Since it is impossible to predict and/or anticipate all and every scenario, condition and/or circumstances under which a 
product user may be exposed to risk and danger, the User Manual is not intended to be an exhaustive list on how to ride the 
product safely and/or avoid hazards related to the product. So, in addition to adhere to the instructions, the user shall also ride 
and/or use the product with responsibility, carefulness, precaution and best judgment. The users should always be a 
responsible rider cautious, maintain proper speed and avoid all dangerous riding behaviors when riding the product. For 
instance, the users shall avoid speeding, overloading or performing stunts of any kind. Do not try to touch the tires with your 
hands or feet when riding. One rider only. 

5. The users shall check and obey the local laws or regulations over the product. It is the sole user's responsibility that he/she 
shall ride, use and/or dispose of the product in compliance with the law. The law and regulations may be different in different 
jurisdictions. Apart from the others, such laws and regulation may include:
(1) A helmet may be legally required by local law or regulation in your jurisdiction.
(2) Your S Max is not be allowed to be driven in motorway or highway.
You may obtain more information related to legal requirements on S Max from your local government.

6. The user shall immediately check whether the product and its accessories are in good condition upon receipt of the product.

7. All the separate components and part of the products must be properly installed per the User Manual. Inappropriate 
installation and/or assembly may significantly increase the risk of loss of control, product failure, collisions and falls. The 
product may contain removable components and small parts. Please keep them out of the reach of children to avoid choking 
hazard.

8. Do not dispose of this product in a landfill, by incineration, or by mixing with household trash. Serious danger/ injury can 
occur because of the electrical components and the battery. For information about battery and electrical waste, please contact 
your household waste disposal service, your local or regional waste management office, or your point-of-sale. The user shall 
not use any non-original accessories, or dismantle or modify the product without authorization. All damages, injuries and 
damages to property arising therefrom will be your sole responsibility and risk.

9. NINEBOT reserves the right to make changes to the product, release firmware updates, and update this manual at any time. 
Improvements and changes to this user manual necessitated by typographical errors, inaccuracies of current information, or 
improvements to programs and/or equipment, may be made by NINEBOT at any time and without notice. Such changes will, 
however, be incorporated into new editions of this user manual. All illustrations are for illustration purposes only and may not 
accurately depict the actual device. Actual product and functions may vary. Due to the update of the product, there may be 
some deviations in color, appearance and other aspects between the product listed in this manual and the product you 
purchased. Please refer to the actual product.

10. This document should be considered as a permanent part of the product and it shall be provided to the user together with 
the product all the time.

Thank you again for choosing Ninebot S-Max!

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Summary of Contents for N3M432

Page 1: ...ny time Visit www segway com or check the Segway Ninebot App to download the latest user materials You must install the App to follow the New Rider Tutorial and activate your product before use Ninebo...

Page 2: ...ng pools or other bodies of water always wear shoes and never allow more than 1 rider Welcome 01 1 Riding Safety 02 2 Packing List 04 3 Diagram 05 4 Assembling Adjustment and Replacement 08 5 Charging...

Page 3: ...ielding the right of way Pass on the left whenever possible When approaching a pedestrian from the front stay to the right and slow down Avoid startling pedestrians When approaching from behind announ...

Page 4: ...er obstacles sand loose gravel or sticks Doing so could result in a loss of balance or traction and could cause a fall F Do not accelerate or decelerate suddenly Do not accelerate when the S Max tilts...

Page 5: ...rs of the S Max Press once to power on off The S Max will automatically power OFF when idle for 10 minutes or when lying horizontally for over 30 seconds Indicates the remaining battery life Each bar...

Page 6: ...nected Solid blue the vehicle is connected to S Max Battery level Indicates the remaining battery of the control panel When the battery is nearly empty it appears red Please replace the AAA batteries...

Page 7: ...knob counter clockwise Adjust the Height S Max can be assembled with Ninebot Gokart Kit to become a go kart When assembling S Max with Ninebot Gokart Kit you need to replace the straps to fit the Gok...

Page 8: ...Max and follow the training procedures Scan the QR code to download the App Segway Ninebot App Power ON the S Max The Bluetooth icon blinking indicates the S Max is waiting for a connection Follow the...

Page 9: ...ting the New Rider Tutorial the max speed will be limited to 6 2 mph 10 km h For the first 0 6 miles 1 km completed you can disable the speed limiter via the App and reach a maximum speed of S Max see...

Page 10: ...phones when riding DO NOT ride on public roads motorways or highways unless the local laws or regulations have exceptions For one rider only DO NOT ride double or carry any passengers DO NOT carry a c...

Page 11: ...nings and Safe Riding instructions in this manual before attempting to ride the vehicle Failure to follow these warnings could result in death or serious injury due to loss of balance traction and or...

Page 12: ...interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful inte...

Page 13: ...rights of their trademarks referred to in this manual We have attempted to include descriptions and instructions for all the functions of the Ninebot S Max at the time of printing However due to const...

Page 14: ...n motorway or highway You may obtain more information related to legal requirements on S Max from your local government 6 The user shall immediately check whether the product and its accessories are i...

Page 15: ...maintain a moderate speed of 2 6 mph 3 10 km h and keep your knees bent Do not go too slow or too fast otherwise you may lose control and fall Watch your head when passing through doorways Avoid slop...

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