190
Error Messages
Refer to the table below if an error message is displayed.
Error Messages
Display
Cause/Solution
A
Battery temperature is
elevated. The camera will
turn off.
The camera turns off automatically. Wait until the
camera or battery temperature has cooled
before resuming use.
–
The camera will turn off to
prevent overheating.
The battery is cold. Frame
size/rate set to 1080/30p.
The battery temperature is below 0°C (32°F). If you
want to continue recording movies with the size/
frame rate set to
d
2160/30p
(4K UHD),
c
2160/25p
(4K UHD),
e
1080/60p
,
f
1080/50p
,
h
HS 480/4×
,
a
HS 480/4×
,
j
HS 1080/0.5×
, or
Y
HS 1080/0.5×
, remove the battery from the
camera and warm it up with your palms, etc.
before use.
The battery is cold. Frame
size/rate set to 1080/25p.
The battery is cold, limiting
access to some features.
Battery exhausted.
•
Charge the battery.
•
The battery temperature went below 0°C
(32°F) while recording movies with the size/
frame rate set to
d
2160/30p
(4K UHD),
c
2160/25p
(4K UHD),
e
1080/60p
,
f
1080/50p
,
h
HS 480/4×
,
a
HS 480/4×
,
j
HS 1080/0.5×
, or
Y
HS 1080/0.5×
. The camera stops
recording and automatically turns off. To
continue recording, change the movie
options. If you want to continue recording
movies with the size/frame rate set to
d
2160/30p
(4K UHD),
c
2160/25p
(4K UHD),
e
1080/60p
,
f
1080/50p
,
h
HS 480/4×
,
a
HS 480/4×
,
j
HS 1080/0.5×
, or
Y
HS 1080/0.5×
,
remove the battery from the camera and
warm it up with your palms, etc. before use.
Memory card is write
protected.
The write-protect switch is locked. Unlock it.
–
This card cannot be used.
An error occurred while accessing the memory card.
•
Use an approved memory card.
•
Check that the terminals are clean.
•
Confirm that the memory card is correctly inserted.
This card cannot be read.