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226
Troubleshooting
T
ec
h
n
ical
No
tes an
d I
n
de
x
Ring-shaped or
rainbow-colored
bands are seen on
the screen or the
shot image.
When the subject is backlit or when shooting with an
extremely bright light source in the display, such as in
sunlight, ring-shaped or rainbow-colored bands may appear
on the image.
Change the position of the light source or remove it from the
display, and try shooting again.
–
Randomly spaced
bright pixels
(“noise”) appear in
image.
As the subject is dark, shutter speed is too slow or ISO
sensitivity is too high.
•
Use flash.
•
Specify a lower ISO sensitivity setting.
•
Apply
Long exposure NR
in the shooting menu to suit
situations.
36
92
102
Pictures are too
dark
(underexposed).
•
Flash is set to
W
(Off).
•
Flash window is blocked.
•
Subject is beyond flash range.
•
Adjust exposure compensation.
•
Raise the ISO sensitivity.
•
Subject is backlit. Raise the flash, and set the scene mode
to
o
(Backlighting) or set the flash mode to
X
(fill flash).
36
30
36
43
92
36, 50
Pictures are too
bright
(overexposed).
Adjust exposure compensation.
43
Unexpected results
occurred when
flash is set to auto
with red-eye
reduction.
In very rare cases, when
V
(Auto with red-eye reduction)
or the red-eye reduction fill flash in the
e
(Night portrait)
scene mode is used for flash photography, areas other than
red eyes may be corrected. Set a flash mode other than
V
(Auto with red-eye reduction), select a scene mode other
than
e
(Night portrait) and resume shooting.
36, 49
Skin softening
results are not as
expected.
•
Skin softening may not produce the desired results
depending on shooting conditions.
•
For pictures with four or more faces, try using skin
softening in the playback menu.
65
150
Saving images
takes time.
It may take more time to save images in the following
situations.
•
When the noise reduction function is in operation
•
When flash is set to
V
(Auto with red-eye reduction)
•
When taking pictures in the following scene modes
-
Hand-held
in
j
(Night landscape)
-
Hand-held
in
e
(Night portrait)
-
HDR
set to
On
in
o
(Backlighting)
-
Easy panorama
in
Panorama
•
When using skin softening function while shooting
•
When using Active D-Lighting while shooting
•
When
Continuous H: 120 fps
or
Continuous H: 60 fps
is selected for continuous
–
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48
49
50
58
65
103
76
Problem
Cause
/
Solution
A
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