206
Troubleshooting
Cannot upload
images to a
smart device
that has a
wireless
connection
established
with the
SnapBridge
app.
1
•
Perform the operations described below when uploading
automatically.
- On the camera, set
Network menu
M
Send while
shooting
M
Still images
to
Yes
.
- In the
A
tab of the SnapBridge app
M
Auto link
options
M
turn on
Auto link
.
- In the
A
tab of the SnapBridge app
M
Auto link
options
M
turn on
Auto download
.
- If
Network menu
M
Bluetooth
M
Send while off
on
the camera is set to
Off
, turn on the camera or set it to
On
.
•
When there is a large number of images to upload during
Bluetooth communication, communication may be
disconnected while uploading images. If you turn the
camera off and then on again, the camera is reconnected to
the smart device and image upload resumes in
Send while
shooting
or
Mark for upload
.
•
Insert a memory card into the camera.
•
You may not be able to upload images or uploading may be
canceled while the camera is being operated.
–
–
16
–
Cannot perform
remote
photography
from a smart
device that has a
wireless
connection
established with
the SnapBridge
app.
1
•
You cannot perform remote photography without a
memory card inserted into the camera. Insert the memory
card.
•
You may not be able to perform remote photography while
the camera is being operated.
–
Cannot upload
still images at the
original size by
using the
SnapBridge app.
1
For
Send while shooting
and
Mark for upload
in the
camera, the image size that can be uploaded is restricted to 2
megapixels. Use
Download pictures
in the SnapBridge app
to upload the original size of still images.
–
Communication
quality is poor or
image upload
speed is
extremely slow
when using
wireless
connection with
SnapBridge app.
1
On the camera, try changing the channel in
Network menu
M
Wi-Fi
M
Network settings
.
Problem
Cause/Solution
A
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