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Repair information
②
If there is no special agreement or written instructions, please return and
exchange the goods within the specified time;
③
When applying for after-sales service, please provide a clear reason for the
return, specific information about the contacted substances, and responsible for
the cleaning of the product (especially products that have been exposed to toxic
chemical substances or harmful substances to the human body)
⑤
Damage caused by chemical erosion or long-term improper maintenance.
⑧
Failures or damages that are not caused by the quality of the product itself.
⑥
Product failure caused by force majeure factors such as natural disasters.
⑦
The operator fails to follow the corresponding operation suggestions and
requirements, improper loading and unloading, improper maintenance, and
improper operation.
Technical support & After-sales
④
When returning the product to the factory, please pay attention to the packaging
specifications to prevent damage to the pump during transportation; NEXTPUMP
will not be responsible for product damage caused by improper packaging and will
not be included in the warranty.
For official technical support and after-sales questions, please consult:
Address:
418Ho, Deokanro 104 beon-gil 17,
Gwangmyeong-si,Gyeonggi-do, KOREA
Telephone:
+82 2 2277 6379
Website
:
www.shellpia.com
Note:
NEXTPUMP reserves the right to modify the above terms at any time.
①
If there is a product that needs to be returned/repaired, please contact the sales,
distributor or NEXTPUMP official according to the delivery related process to quickly
solve the after-sales problems such as return, replacement, and repair;