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Features

Thank you for selecting the New Balance VIA Active USB Pedometer. 
The VIA Active utilizes a multi-axis sensor technology that can 

detect motion in multiple dimensions and in numerous locations 

and orientations. 
Below is a full list of the features found in the VIA Active:

  •  Download Workouts to PC with Integrated USB

 

•  Digital 3Axis® Motion Sensor

 

•  Step Counter

  •  Automatic Exercise Timer
  •  Distance Traveled 
  •  Calories Burned
  •  Average Speed
  •  Displays Pace 
  •  Trip Odometer
  •  Step Goal Meter
  •  30-Day Automatic Memory
  •  Track Fitness Goals on PC: 
    Easy-to-Use PC Software Stores Data 
  •  Metric or Imperial Units
  •  12 or 24 Hour Time Format
  •  Time / Date
  •  Removable Belt Clip (Included)
  •  User Replaceable Battery

Warnings and Cautions

WARNING: Before starting any exercise program, we strongly 

suggest that you visit your doctor for a complete physical and 

to discuss your exercise plans. 

PLEASE READ all information in this instruction manual before 

using this unit.

CAUTION: The VIA Active is not water resistant. DO NOT submerge 

the pedometer in water or operate it in unprotected wet conditions.

KEEP the unit out of the reach of children and pets. The unit contains  

small parts that may be swallowed.
AVOID exposing the pedometer to extreme conditions or weather.
AVOID rough use or severe impact to the pedometer.
CLEAN the pedometer occasionally with a soft, dry cloth.
STORE the pedometer in a dry place when it is not in use 

for long periods of time.

NEVER expose the pedometer to strong chemicals such as gasoline, 

cleaning solvents, acetone, alcohol, insect repellent, sunscreen, 

hair spray and other toiletries, as they may damage the unit.
FOR BEST ACCURACY, the pedometer should be worn close to the

body either with use of the clip or in a tight pocket. If the VIA Active 

is loosely contained, the unit’s accuracy will be compromised.
NEVER disassemble or modify the unit. Modifications to this unit will

VOID THE WARRANTY.

 

Activating the VIA Active

In order to activate the VIA Active for the first time, you must remove 

the battery insulator tab from the battery compartment.
Pull the clear tab gently until the entire tab is removed from the 

coin hatch area.

Remove the label that appears on the pedometer display.
The LCD display should now be active and ready for use.

NOTE: As a power saving feature, the LCD will automatically go into 
sleep mode after 3 minutes of inactivity. Upon detection of movement, 
the pedometer screen will become active again.

Modes of Operation

 - 

PRESS MODE to toggle through the various modes below:

 

Determining Stride Length

The stride length that you enter will affect the step counter portion of 

this pedometer. If you find that the step counter is generally too high or 

too low, you may need to adjust the stride length. 

NOTE: A walking stride and running/jogging stride are generally different

for most people. For optimal results, you may want to adjust your strides

depending on your exercise.

  -  You will need a tape measure to accurately measure your stride.
  -  Create a starting mark on the ground. With your toe on the mark, 

    take 10 natural strides in a straight line.
  -  At the end of the tenth step, create a second mark directly 

    in front of your forward foot.

  -  Measure the distance between the marks and divide by 10.

NOTE: If you will be running with the pedometer, you will need to repeat

the process with 15 natural jogging/running strides and divide by 15 for 

an accurate running/jogging stride length.

Setting Units of Measure

  - 

In DISTANCE mode, PRESS & HOLD SET until the word UNIT 

   

appears in the bottom display. 

NOTE: IN (inches) or CM (centimeters) will flash in the display.

  - 

PRESS MODE to toggle between IN or CM, then PRESS SET

   

to confirm the value.

Setting Time & User Information

NOTE: Please enter all information correctly. Incorrect information can 

affect the accuracy of data provided.

  - 

In STEP mode, PRESS & HOLD SET until the word HR (Hour)

   

appears in the bottom display with a blinking number to the left. 

  - 

PRESS MODE to toggle between 12 or 24 Hour Format, then  

   

PRESS SET to advance to the next setting.

  - 

For the remaining setting sequence, 

   

PRESS MODE to INCREASE values

   

PRESS RESET to DECREASE values

   

PRESS SET to ADVANCE to the next setting

  

   

  Minutes 

Year 

 

Daily Step Goal

   

  Month 

Stride Length  

 

   

  Date  

Weight 

     

NOTE: After 3 seconds of no button activity, the pedometer will default 

back to STEP mode.

View Time of Day / Date

In ALL modes (with the exception of RECORD and TOTAL), you can toggle

between TIME OF DAY and DATE by pressing TIME.

Step Mode

In STEP mode, the total number of steps 

taken throughout the day will be displayed.

NOTE: At the onset of activity, the pedometer will only start counting 

steps after 10 “like” steps have been taken. This feature exists to ensure 

that the pedometer is counting your steps, not a random movement.

Distance Mode

In DISTANCE mode, 

the total distance walked 

throughout the day will 

be displayed.

Pace Mode

In PACE mode, the pedometer will 

display your pace while you are 

exercising. The screen will return to 

zero when no motion is detected.

Calorie Mode

In CALORIE mode, the 

pedometer will display 

the estimated total amount

of calories burned for the day.

Exercise Timer Mode

In EXERCISE TIMER mode, 

the pedometer will automatically 

display your total exercise time

for the day. 

Cardio Mode

In CARDIO mode, the pedometer

will display your total Cardio Steps 

and your total Cardio Exercise Time.

Cardio Step: Any step taken when 

your speed is between 2.5 - 3.4 mph. 

Cardio Exercise Time: The pedometer 

automatically displays the total time

that you spent walking within the

cardio step speed.

   -  In CARDIO mode, 

PRESS

 RESET to toggle between the two 

   

CARDIO screens (Step / Minute).

Odometer (Trip Meter) Mode

In ODOMETER mode, you can turn the 

“trip meter” feature ON to record steps, 

distance, calorie, exercise time

and cardio information for a specific 

period of time.

Example: Do you want to know how many

steps you take when you walk from your

house to the grocery store or approximately

how many calories you burn when you walk 

the trail on your lunch break? If so, you can

measure your “trip” by activating the 

ODOMETER function at the onset of activity 

and deactivating it when your activity has ended.

To activate the odometer:

   -  In ODOMETER mode, 

PRESS & HOLD

 SET 

   

until the word ON or OFF appears blinking in 

   

the screen.

   -  Toggle the odometer ON by 

PRESSING

 

   

MODE or RESET, until the word ON appears

   

blinking in the screen.

   - 

PRESS

 SET to activate and start walking.

When you have completed your activity, 

deactivate the odometer and review the 

“trip data.”

To deactivate the odometer:

   - 

In ODOMETER mode, 

PRESS & HOLD

 SET 

   

until the word ON or OFF appears blinking in 

   

the screen.

   -  Toggle the odometer OFF by 

PRESSING

 

   

MODE or RESET, until the word OFF appears

   

blinking in the screen.

   - 

PRESS

 SET to deactivate and review data.

Review “trip” data recall:

   -  In ODOMETER mode, 

PRESS

 RESET to 

   

toggle through all of the recorded data screens. 

NOTE: You can toggle through all of the odometer screens while the  

ODOMETER is active. 

NOTE: Information displayed in ODOMETER mode screens refers only 

to the “trip” time recorded while this function is / was active. Once the

ODOMETER is deactivated, the information will remain in ODOMETER

mode until a NEW “TRIP” is activated (at which time, the old information

is erased).

NOTE: Steps, Distance, Calories, Exercise Time, Cardio Steps &

Cardio Exercise Time recorded while the ODOMETER is active will also 

be included in all other modes. 

  Example: Jesse has already walked 5,000 steps and burned 300kcal today. 

  Jesse now wants to see how many steps it will take to walk from her house 

  to the grocery store, so Jesse activates the ODOMETER (trip meter). 

  The trip from the grocery store is 6,000 steps / 400kcal. 

  When Jesse reviews her data, she will find the following:

  DAILY STEPS = 11,000 and TOTAL CALORIES BURNED = 700kcal

  ODOMETER STEPS = 6,000 and TOTAL CALORIES BURNED = 400kcal

Record Mode

In RECORD mode (the word ‘RECORD’ will appear in the bottom display), 

you can view the records of your Steps, Distance, Calories, Exercise Time, 

Cardio Steps & Cardio Exercise Time for the past 30 days.

  - 

In RECORD mode, 

PRESS

 RESET and / or TIME to toggle through the

   

30 day memory to select the date you want to review.

  - 

Once the desired date is selected, 

PRESS

 SET to toggle through all of 

   

the information recorded for that specific date (Steps, Distance, Calories, 

   

Exercise Time, Cardio Steps & Cardio Exercise Time).

Total Mode

In TOTAL mode (the word ‘TOTAL’ will appear in the bottom display), you can 

view the total cumulative record of your Steps, Distance, Calories, Exercise Time, 

Cardio Steps & Cardio Exercise Time.

   - 

PRESS

 SET to toggle through the cumulative totals recorded: Steps, 

   

Distance, Calories, Exercise Time, Cardio Steps & Cardio Exercise Time.

Resetting / Clearing Data: Current Day

NOTE: Please note that clearing data can result in incorrect data records 

when uploaded to the PC software.

   - 

To reset the data accumulated throughout the day, 

PRESS & HOLD

 

   

RESET in the following modes: Steps, Distance, Calories, Exercise Time.

NOTE: When the DAILY DATA is reset, the following values will reset to zero: 

Steps, Distance, Calories, Exercise Time, Cardio Steps, Cardio Exercise Time

and all of the data for the day in Record Mode. 
NOTE: In RECORD mode, only the data for the current day will be reset to zero. 

Information for previous days will not be deleted / reset. Please view ‘Resetting / 

Clearing Data: Record Mode’ for instructions on how to reset RECORD values.
NOTE: The accumulated totals (in TOTAL mode) will not be reset with this

function. Please view ‘Resetting / Clearing Data: Total Mode’ for instructions 

on how to reset TOTAL values.
NOTE: The data in ODOMETER (TRIP METER) MODE will not be reset with 

this function. Please view the NOTE section under ODOMETER MODE

for instructions on how to reset the ODOMETER values.

Step Mode

Distance Mode

Pace Mode

Calorie Mode

Exercise Timer Mode

Cardio Mode

Trip Odometer Mode

Record (30-Day) Mode

Total Record Mode

PC Mode

Mode Button

Time Button

Set Button

Integrated USB

Reset Button

Resetting / Clearing Data: Total Mode

NOTE: Please note that clearing data can result in incorrect data records 

when uploaded to the PC software.

   -  With the pedometer in TOTAL mode, 

PRESS & HOLD

 RESET. 

   

All values in TOTAL mode will reset to zero.

NOTE: Information in RECORD mode will not be deleted / reset when 

TOTAL mode is reset. Please view ‘Resetting / Clearing Data: Record Mode’ 

for instructions on how to reset RECORD values.

NOTE: The DAILY DATA values (Steps, Distance, Calories, Exercise Time, 

Cardio Steps & Cardio Exercise Time) will not be reset with this function. 

Please view ‘Resetting / Clearing Data: Current Day’ for instructions 

on how to reset DAILY DATA values.

Resetting / Clearing Data: Record Mode

NOTE: Please note that clearing data can result in incorrect data records 

when uploaded to the PC software.

Per instruction in 

‘Resetting / Clearing Data: Current Day,’ 

only the data for the 

current day can be reset in RECORD mode.

To reset ALL data in the pedometer and in RECORD mode (previous 30 days), 

the battery must be removed and reinserted / replaced. Please view 

‘Replacing 

the VIA Active Battery’

 for instructions.

Troubleshooting

If the unit is not counting steps properly, the following conditions may be 

the cause:

 - 

The unit may be incorrectly positioned

: For best results, the pedometer

   

should be positioned perpendicular to the ground. 

 - 

The unit is being moved in an irregular pattern

: If the pedometer is 

   

placed in a bag and the bag moves irregularly or if the pedometer is in a 

   

position to swing around in an irregular motion. Similarly, walking up / 

   

down stairs, playing sports and ascending steep slopes may also affect

   

the readings.

 - 

The user has an inconsistent or slow pace / step motion

: If the user 

   

does not have a fairly consistent pace / step motion, the pedometer may 

   

not detect the movement accurately (i.e. shuffle feet, walking in a crowd).

 - 

The battery may be weak

VIA Active Battery Information:

Signs of a failing / dying battery:

  - 

A fading or blank display

  - 

Inaccurate readings

Replacing the VIA Active Battery

The VIA Active uses one CR2032 3V Lithium battery.
  - 

Using a coin, turn the battery hatch 30 degrees counter-clockwise until 

   

battery hatch comes free of the pedometer.

  - 

Remove the old CR2032 battery & replace it with a new CR2032 battery. 

   

Be sure 

the battery is in the correct polarity position – positive (+) side 

   

of the battery is visible.

  - 

Replace the battery hatch carefully; do not overtighten.

NOTE: Keep watch batteries away from children and pets.
NOTE: This product contains a button-cell battery. If swallowed, contact a 

physician immediately; severe damage or death may occur.
NOTE: Watch batteries contain chemical substances. Dispose of the pedometer,

battery and all components according to local regulations. Unlawful disposal

can contribute to environmental pollution.
NOTE: Do not place battery in fire; the battery may explode.
NOTE: Lithium Batteries contain Perchlorate Material; special handling may 

apply. See www:dtsc.ca.gov/hazardouswaste/perchlorate.
BE AWARE: Lithium batteries of the type used in this unit are very susceptible

to improper storage. Many times, batteries purchased as new are dead or weak

before they are purchased. If you try a new battery and problems persist, please 

try a second battery from another source, just to be certain.

DOWNLOAD PEDOMETER DATA: PC INSTRUCTIONS

You can download your data and track your results with the VIA Active software.

PC REQUIREMENTS: 

  - 

Windows 98 or newer

  - 

Minimum 512 MB of RAM

  - 

Minimum 100 MB of free hard drive space

  - 

CD-ROM drive

  - 

USB Port

  - 

Microsoft® Internet Explorer 5.0 or higher

  - 

Adobe® Acrobat® Reader 5.0 or higher

** Microsoft and Windows are registered trademarks in the United States

  and other countries

** Adobe, Adobe logo, Acrobat and Reader are registered trademarks or

  trademarks of Adobe Systems Incorporated in the United States and

  other countries.

DOWNLOAD SOFTWARE

Please download the New Balance Sports Monitors VIA Active Exercise Log link 

found on the New Balance Sports Monitors website: www.nbmonitors.com.

REVIEWING DOWNLOADED PEDOMETER DATA

Once the software has been downloaded, insert the integrated USB into an 

USB port on your computer. With the pedometer connected to the computer, 

run the software by double-clicking on the NB VIA Active Exercise Log icon 

(a ‘LOADING’ screen will appear while the software opens).

Upon running the software, you will be prompted to create your user profile.

Under ‘User Information,’ type in your:

   

Name   

Height 

 

Target Steps

   

Gender 

Weight

   

Age     

Stride Length

NOTE: The information that you set in your pedometer (Stride Length, Weight 

and Target Steps) will automatically show up under ‘User Information,’ so you

should not have to revise this information.

  - 

Once the information has been created, click SAVE.

  - 

Allow approximately 10 seconds for the User Information to register. 

   

After that time, a dialogue box will pop-up on the screen to let you know 

   

that the information has synchronized to the software. 

  - 

Click OK to segue into the VIA Active Exercise Log.

TODAY TAB

In the TODAY tab, you can review a quick overview of your daily exercise. 

  - 

To view previous recorded data, click on the LOWER calendar pages 

   

(on the right) and the calendar will cycle until you reach your desired 

   date.

  - 

To return to the current date, click on the UPPER calendar pages 

   

until you reach your desired date.

RECORD TAB

The RECORD tab allows you to review all of your recorded exercise data

in bar graph format. You can view your daily, weekly, monthly and yearly

recorded data for the following:

   

Steps   

Exercise Time

   

Distance 

Cardio Steps

   

Calories 

Cardio Time

USER SETTING TAB

You can revise your User Information via the USER SETTING tab.

SEND TAB

The VIA Active Exercise Log allows you to track and share your results! 

  - 

Click SEND and an email will automatically populate with an attached

   

spreadsheet that contains your exercise data for the last 30 days.

Warranty & Service Information

Information regarding the limited 1 year warranty can be found at the
New Balance Sports Monitors website: 

www.nbmonitors.com

800-446-7587 / [email protected]

New Balance Sports Monitors, A Division of Implus Footcare, LLC.

Authorized Licensee of New Balance Athletic Shoe, Inc.
New Balance and Flying NB are registered trademarks of 

New Balance Athletic Shoe, Inc.

Printed and Produced in China.
©2011 Implus Footcare, LLC. All Rights Reserved.

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