M-Series Reference Information
70
432-0003-00-10 Rev 150 — M-Series Operator’s Manual
Troubleshooting Tips
This section includes information that may help you with common issues that
may arise during operation of the M-Series system.
Video not displayed on monitor
The camera will not display video if it is in standby mode. Power cycle the
camera and allow the system to complete the boot cycle prior to JCU connection.
Ensure the JCU is assigned to the camera, the camera ID appears in the JCU
display, and the camera responds to JCU input (for example, pan/tilt
movements).
If the camera will not produce an image, check the video connection at the
camera and at your display. If the connectors appear to be properly connected
but the camera still does not produce an image, ensure that power has been
properly applied to the camera and circuit breaker is set properly. If a fuse was
used, be sure the fuse is not blown.
Check the wiring at both the electrical panel and at the termination to the JCU.
Ensure that the contacts are clean, dry and free from corrosion. If maintenance
on the wiring connection is required, have an authorized service representative
make the appropriate repairs.
If the camera still does not produce an image, contact the FLIR dealer or reseller
who provided the camera, or contact FLIR directly (contact information is
provided on the rear cover of this manual).
Cleaning
If the camera lens has become smudged or dirty, clean it with low-pressure fresh
water and a soft cloth. Improper care of the camera window can cause damage
to its anti-reflective coating, degrade the camera’s performance, and void the
camera warranty.
The camera housing has a durable marine coating. Rinse the camera housing
with very low-pressure fresh water to keep it clean. If the front window of the
camera gets water spots, wipe it with a clean lens cloth folded in fourths and
dampened with fresh water.
Video not switching between thermal and visible (dual payload models)
On dual payload models, the display can be switched between the thermal
camera and the visible camera either by pressing and holding the SCENE button,
or, if the User Programmable Button is set to Switch IR/VIS Video, pressing the
USER button. If neither of these operations causes the display to switch from the
thermal camera to the visible-light camera, be sure the proper input channel is
selected on the display, and be sure the cable labeled VIS/IR is connected to the
display.
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