
SmartNA-X
™
1G/10G User Guide 1.4
©
2015 Network Critical Solutions Limited
Hardware warranty
Subject to the provisions described below, this NETWORK CRITICAL SOLUTIONS product is protected for one (1)
year from date of purchase against defect in material and workmanship.
Should a product fail to perform as described above within the warranted period, it will be repaired or replaced with
the same or functionally equivalent product by NETWORK CRITICAL SOLUTIONS, at its discretion, free of charge
provided you: (1) return the product to a NETWORK CRITICAL SOLUTIONS designated repair facility with shipping
charge prepaid, and (2) provide NETWORK CRITICAL SOLUTIONS with proof of the original date of purchase.
Repaired or replacement products will be returned to you with shipping charges prepaid.
Replacement products may be refurbished or contain refurbished materials. If NETWORK CRITICAL SOLUTIONS, by
its sole determination, is unable to repair or replace the defective product, it will refund the depreciated purchase price of
the product.
This warranty does not apply if, in the judgement of NETWORK CRITICAL SOLUTIONS, the product fails due to
damage from shipment, handling, storage, accident, abuse or misuse, or if it has been used or maintained in a manner not
conforming to the product manual instructions, has been modified in any way, or has had any serial number removed or
defaced. Repair by anyone other than NETWORK CRITICAL SOLUTIONS or an approved agent will void this warranty.
The maximum liability of NETWORK CRITICAL SOLUTIONS under this warranty is limited to the purchase price of
the product covered by the warranty.
Prior to returning any defective product, the end customer or the reseller from whom the end customer originally
purchased the product must obtain a Return Materials Authorisation (RMA) number from NETWORK CRITICAL
SOLUTIONS. All defective products should be returned to NETWORK CRITICAL SOLUTIONS with shipping charges
prepaid. NETWORK CRITICAL SOLUTIONS will not accept collect shipments.
Except as specifically provided in this agreement or as required by law, the warranties and remedies stated above are
exclusive and in lieu of all others, oral or written, express or implied. Any or all other warranties, including implied
warranties of merchantability, fitness for a particular purpose and non-infringement of third party rights are expressly
excluded. NETWORK CRITICAL SOLUTIONS shall not under any circumstances be liable to any person for any
special, incidental, indirect or consequential damages, including without limitation, damages resulting from use or
malfunction of the product, loss of profits or revenues or costs of replacement goods, even if NETWORK CRITICAL
SOLUTIONS is informed in advance of the possibility of such damages.