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Netscout OptiView XG, Getting Started Manual

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35

OptiView XG Network Analysis Tablet

Getting Started Guide

Wi-Fi Indicators

Each of the two Wi-Fi adapters has a single link status indicator. The LED illuminates when the Wi-Fi adapter is 

in use. The LED’s color indicates the link speed (or that the Wi-Fi adapter is in use by an AirMagnet 

application). The LED flashes to indicate traffic is present on the link.

Table 6. Wi-Fi Indicator

Color

Link Speed

Standard

Green

up to 11 Mbps

802.11b

Blue

up to 54 Mbps

802.11a/g

White

up to 300 Mbps

802.11n/ac, with one or two spatial 

streams

Magenta

450 Mbps or more

802.11n/ac, with three spatial streams 

(3x3)

Amber

Wi-Fi adapter is in use by an AirMagnet application

Summary of Contents for OptiView XG

Page 1: ...NETSCOUT All other brands and product names and registered and unregistered trademarks are the sole property of their respective owners Use of this product is subject to the NETSCOUT SYSTEMS INC NETSC...

Page 2: ...RK ANALYSIS TABLET Getting Started Guide 790 000001 PN 790 000001 Released August 2016 Rev 5 2016 NETSCOUT SYSTEMS Inc All rights reserved Printed in USA All product names are trademarks of their resp...

Page 3: ...eement All other Use is prohibited except as described herein This Product may contain third party technology NETSCOUT may license such third party technology and documentation Third Party Materials f...

Page 4: ...use 21 Screen Use and Care 21 Windows Touchscreen Settings 21 Virtual Keyboard 22 Virtual Keyboard in Windows 7 22 Virtual Keyboard in Windows 10 23 Connecting the OptiView XG to a Network 24 Establis...

Page 5: ...ling the Remote User Interface 44 Install from Flash Drive 44 Install from the OptiView XG s Home Page 44 Using the Remote User Interface to Access the OptiView XG User Interface 44 Launch OptiView Br...

Page 6: ...mental Specifications 57 Electrical Specifications 58 Cables 59 Wireless Antennas 59 Wireless Adapters 1 and 2 60 Supported Network Standards 61 Compliance Statements 61 Federal Communication Commissi...

Page 7: ...Do not short circuit or disassemble batteries Do not expose batteries to temperatures above 70 C Use charging procedures specified in manual Use only Netscout supplied charger and battery packs in th...

Page 8: ...it boards into waste containers Refer to local regulations for disposal procedures Recycle lithium ion batteries Complies with European Union directives Complies with CAN CSA C22 2 no 61010 1 04 Canad...

Page 9: ...ed in their own User Guides If this tablet is configured for wireless only the OptiView XG 10 100 1000Mbps 10Gbps wired product is disabled but can be enabled if purchased at some later date If purcha...

Page 10: ...4 Introduction Figure 1 OptiView XG Network Analysis Tablet with 10 100 1000Mbps 10Gbps Wired Enabled...

Page 11: ...5 OptiView XG Network Analysis Tablet Getting Started Guide Figure 2 OptiView XG Network Analysis Tablet with Wireless Only Enabled...

Page 12: ...Case SFP Adapter AC Adapter Power Cord Shoulder Strap Hand Strap Batteries Stylus Getting Started Flash Drive Registration Card Guide Figure 3 Supplied Items NOTE If the wireless configuration is purc...

Page 13: ...BATTERY Hand and Shoulder Straps Attach to the OptiView XG for easy carrying OPVXG STRAPS Soft Case Protective soft case OPVXG CCASE AC Adapter Input 90 264 VAC 47 63 Hz 2 0 A max Output 19 VDC 4 74...

Page 14: ...F1 F1 1 2 3 4 5 Y 7 I O P Q Q W E R T Y U I O P A Cap s Loc k S F D G H J K L Enter Ente r Z Shift X V C B N M POW ER1 POW ER2 LINK TAP 1 PORT 1P ORT 2 NETWORK PORTS MONITOR PORTS AB Directional Ante...

Page 15: ...with two XFP any to any ports FAXTAP1204SR 10G Tap Copper 1 Gbps in line copper tap Passive 10 100 Mbps active 1000 Mbps TAP 10 100 1000 Battery Charger Bundle Set of two battery packs charging statio...

Page 16: ...port is our comprehensive support and maintenance program that offers expanded coverage for all AirMagnet products To register AirMagnet products 1 Go to http airmagnet netscout com support register_p...

Page 17: ...alysis Tablet Getting Started Guide Contacting NETSCOUT Web www enterprise netscout com For more contact information visit our website Email customercare netscout com Phone Toll free 1 844 833 3713 In...

Page 18: ...e 5 OptiView XG Help Button AirMagnet Product Documentation Each AirMagnet product includes the following documentation ReadMe PDF Release Notes PDF User Guide PDF and a User Guide in online help form...

Page 19: ...ctors Controls and Indicators Figure 6 Front View Link Speed Indicator see page 25 Link Utilization Indicator see page 25 Wi Fi Indicators see page 35 Power Switch see page 18 Multi Touch Display see...

Page 20: ...and Utilization Indicators Wi Fi Status Indicators Fans 14 Operating your OptiView XG Figure 7 Top View USB Port see page 42 Network Ports A B C and D see page 24 External Antenna Connector see page 4...

Page 21: ...Post Post Port 15 OptiView XG Network Analysis Tablet Getting Started Guide Figure 8 Left and Right Side Views Carry strap post for connecting carry strap eSATA connector see page 42 VGA Port see page...

Page 22: ...ngton Security Slots Battery 2 Battery 1 Directional Antenna Connection Points 16 Operating your OptiView XG Figure 9 Rear View Batteries see page 37 Stand see page 17 Stylus and Dock see page 17 Kens...

Page 23: ...use your fingertip Your fingernail or a stylus provide more accurate control than the pad of your fingertip Use of sharp objects or excessive pressure on the multi touch screen may cause permanent dam...

Page 24: ...unning wireless only the run time is approximately 4 hours If the OptiView XG is powered on see the Battery Status Window see page 38 to verify that batteries are fully charged If the OptiView XG is p...

Page 25: ...et with Wireless Only Enabled 6 When power on is complete the default dashboard is displayed Figure 13 OptiView XG Home Screen For more information see Context Sensitive Help System on page 12 Sleep M...

Page 26: ...wering Off If you plan to leave the OptiView XG in Sleep mode while unplugged from the AC adapter for an extended period power off the OptiView XG to avoid fully discharging the batteries Use the typi...

Page 27: ...lso search for control panel in the Search Windows box shown in Figure 14 Windows Search Boxes The Windows Control Panel and touchscreen settings can be accessed in any version of Windows by searching...

Page 28: ...our OptiView XG Virtual Keyboard in Windows 7 1 Touch the left edge of the screen to reveal the edge of the virtual keyboard Note that you can drag the minimized keyboard up or down if it s in your wa...

Page 29: ...Windows 10 task bar at the bottom of the screen to open the virtual keyboard Figure 17 Virtual Keyboard button on an OptiView XG running Windows 10 Figure 18 Maximized Windows 10 Virtual Keyboard 2 T...

Page 30: ...nect an appropriate cable from one of the OptiView XG s network ports to the network that you want to test The OptiView XG will find the active network interface and obtain an IP address Then it will...

Page 31: ...protective cap from the adapter and slide the adapter into Port C or Port D To remove gently pull the SFP s bail If the SFP has retention tabs press and hold the tabs on the sides of the adapter and...

Page 32: ...troubleshoot the LAN and wireless network The AirMagnet mobility product suite uses the Wi Fi adapters and the spectrum analyzer adapter for comprehensive 802 11 and RF interference analysis as well a...

Page 33: ...i adapters by contacting your sales representative and obtaining a power control key for a nominal fee To determine whether the Wi Fi adapters are enabled and powered on select the OptiView Power Cont...

Page 34: ...hown below Use the application to manage power for the adapters you want to use The Wi Fi adapters and the spectrum analyzer consume small amounts of power so it s fine to leave them powered on even w...

Page 35: ...to the AirMagnet applications The Wi Fi profile and security are configured separately on each AirMagnet application 1 Select the wired or wireless networks list icon in the Windows task bar at the lo...

Page 36: ...Windows 7 left Windows 10 right 2 Select a network name from the list to enter security credentials and connect 3 Select Open Network and Sharing Center in Windows 7 or Network settings in Windows 10...

Page 37: ...on each AirMagnet application 1 Select the Status button which is located at the bottom of the screen The configuration panel will open Figure 27 Status Button 2 Collapse the Network Port section and...

Page 38: ...iView XG to a Network 4 Select the Manage Wireless Networks button and follow the Windows prompts Figure 30 Manage Wireless Networks Button The OptiView XG connects to networks based on the profile pr...

Page 39: ...with Windows 10 1 Select the Status button which is located at the bottom of the screen The configuration panel will open Figure 31 Status Button 2 Collapse the Network Port section and expand the Wi...

Page 40: ...gure 34 Windows 10 Wireless Settings Managing Wireless Network Profiles with Windows 10 1 Select the Windows Start button in the lower left corner of the screen and then select Settings 2 In the Windo...

Page 41: ...ink speed or that the Wi Fi adapter is in use by an AirMagnet application The LED flashes to indicate traffic is present on the link Table 6 Wi Fi Indicator Color Link Speed Standard Green up to 11 Mb...

Page 42: ...iscover and analyze your network a Select the top left OptiView button b Select the OptiView Settings button Figure 36 OptiView Settings c Select the Discovery button Figure 37 Discovery Settings d Se...

Page 43: ...ng the OptiView XG Network Analysis Tablet on batteries connect the AC adapter to the OptiView XG and charge the batteries Charge time is approximately 3 hours Power Charge Indicator The LED next to t...

Page 44: ...ery Status Window 3 Touch or click the screen outside the battery status window to close the battery status window Battery Charge Indicators on batteries The four LEDs on the back of each battery indi...

Page 45: ...acing one battery will not interrupt the OptiView XG s operation as long as the other battery is capable of powering the OptiView XG An optional battery kit is available see page 7 It contains two bat...

Page 46: ...l place Extending Battery Operating Time In its default configuration the OptiView XG will operate for approximately two hours with fully charged batteries When only using the wireless adapters to con...

Page 47: ...n will appear as shown 2 Switch off Wireline Ports A B C and D This will approximately double battery operation time 3 The system must reboot to make the change Select the Save and Restart button NOTE...

Page 48: ...he eSATA connector does not supply power An external power supply must power the eSATA drive See page 15 for the location of the eSATA port External Antenna The OptiView XG normally uses its internal...

Page 49: ...ector Connection of any other power source may damage the OptiView XG See page 18 for the location of the power connector VGA Port for External Monitor You can connect an external monitor or projector...

Page 50: ...User Interface The remote user interface software may be installed from the supplied OptiView Resource flash drive or from the OptiView XG s web server home page Install from Flash Drive To install f...

Page 51: ...The OptiView XG uses the Advanced Encryption Standard AES 128 bit encryption algorithm The encryption key can be entered in Hex or ASCII ASCII is provided for ease of remembering the encryption key A...

Page 52: ...4 Remote Access Settings 4 Press the Enter Encryption Key button 5 Select ASCII or Hexadecimal and enter the key This key will be required when a remote user attempts to initiate a remote session You...

Page 53: ...specific privileges Physical Security Kensington Lock Kensington security slots are provided on the OptiView XG housing You can reduce the chance of theft by purchasing a Kensington lock and using it...

Page 54: ...he Access button 3 Select the User Accounts tab 4 Expand the Administrators tree and select the admin account Figure 46 User Accounts Tab 5 Select the Create Password button and enter a password The p...

Page 55: ...e to use it or select the Add button to create new accounts The Account name and password fields can be up to 40 characters in length All characters including spaces are allowed for both the Account a...

Page 56: ...d on the hard drive You can view the Computer name by following the instructions in Changing the Computer Name on page 51 If desired make note of the analyzer s Computer name so you can restore it aft...

Page 57: ...Select Properties 4 Select Change settings in the Computer name domain and workgroup settings section 5 Type in the new name and select Apply In Windows 10 1 Right click or touch and hold on the Wind...

Page 58: ...er 3 Select the OK button at the bottom of the screen Cannot establish a Wi Fi connection Enable Wi Fi adapters See page 26 Cannot establish a network connection on network ports A B C or D Enable the...

Page 59: ...dows 7 Restore Point 1 Select the Windows button then select Control Panel In Windows 10 right click or touch and hold on the Windows Start button in the lower left corner and then select Control Pane...

Page 60: ...ar on this screen In that case you will need to choose Control Panel Recovery Advanced recovery methods Reinstall Windows Back up now and then proceed to step 5 3 Select Set up backup 4 Choose an exte...

Page 61: ...old directory as described below Post Recovery File Clean Up 1 Select the Windows Start Button then type free up disk space in the search box 2 Choose Free up disk space by deleting unnecessary files...

Page 62: ...art button in the lower left corner of the screen 2 Select Power 3 Hold Shift key on your keyboard and select Restart 4 Select Troubleshoot 5 Select Advanced Options 6 Select System Image Recovery Win...

Page 63: ...ngton Lock Kensington security slot on rear panel for connection of security cable Operating Temperature 32 F to 122 F 0 C to 50 C up to 40 RH non condensing 32 F to 86 F 0 C to 30 C up to 95 RH non c...

Page 64: ...r power consumption while charging bat teries Display Color LCD 1024 x 768 pixels touchscreen Network Analysis Ports Two 10 100 1000 Mbps RJ45 Ethernet ports 1000BASE FX SFP socket 10000BASE X SFP soc...

Page 65: ...eet 152 meters Accuracy 6 feet 2 meters Length measurement is based on Nominal Velocity of Propagation NVP for selected cable type Internal Wireless Antennas Seven internal 2 4 GHz 1 1 dBi peak 5 GHz...

Page 66: ...wer Tolerance 1 5 dBm 802 11b 15 67 dBm 11 Mbps 802 11g 21 75 dBm 54 Mbps 802 11gn 22 19 dBm HT20 MCS23 802 11gn 22 66 dBm HT40 MCS23 802 11a 21 77 dBm 54 Mbps 802 11an 22 36 dBm HT20 MCS23 802 11an 2...

Page 67: ...es cause harmful interference to radio or television reception which can be Power Consumption Typical Transmitting Legacy mode HT20 mode 870 mA 5 GHz 700 mA 2 4 GHz Transmitting HT40 mode 900 mA 5 GHz...

Page 68: ...ice Le pr sent appareil est conforme aux CNR d Industrie Canada applicables aux appareils radio exempts de licence L exploitation est autoris e aux deux conditions suivantes 1 l appareil ne doit pas p...

Page 69: ...In order to transmit data or messages this device requires a quality connection to the network In some cases transmission of data or messages may be delayed until such a connection becomes available...

Page 70: ...uipamento opera em car ter secund rio isto n o tem direito a prote o contra interfer ncia prejudicial mesmo de esta es do mesmo tipo e n o pode causar interfer ncia a sistemas operando em car ter prim...

Page 71: ...65 OptiView XG Network Analysis Tablet Getting Started Guide...

Page 72: ...tacting NETSCOUT Contacting NETSCOUT Web www enterprise netscout com Email customercare netscout com Phone Toll free 1 844 833 3713 International 978 320 2150 For more contact information visit our we...

Page 73: ...67 OptiView XG Network Analysis Tablet Getting Started Guide...

Page 74: ...ection describes how to activate a purchased OptiView wired LAN features This procedure only applies to analyzers that were originally purchased with the OptiView XG wireless only option 1 From the Op...

Page 75: ...69 OptiView XG Network Analysis Tablet Getting Started Guide 2 Select the OptiView icon to open the menu 3 Select OptiView Settings and the Options screen is displayed...

Page 76: ...70 4 Select Change Key and enter the key code provided 5 Select OK then OK again After the OptiView XG reboots the analyzer user interface is enabled...

Page 77: ...71 OptiView XG Network Analysis Tablet Getting Started Guide...

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