LEDs Are Off When the Powerline Device Is Plugged In
The common reason the LEDs are off is that power is not being provided to the device.
Make sure that power is supplied to the electrical outlet.
Power LED Is Off
If the Power LED is off, the adapter is not receiving electrical power. You can try various troubleshooting tips.
First, make sure that power is supplied to the electrical outlet and that the Powerline device is not plugged into an
extension cord, power strip, or surge protector. Next, press the Factory Reset button on the Powerline device for
two seconds to return the device to its factory default settings.
Power LED Is Amber
If the Power LED is amber, the adapter is in power saving mode. You can investigate why the adapter is in power
saving mode, and wake it.
The adapter enters power saving mode when the Ethernet link is inactive for more than 10 minutes. The Ethernet
link is inactive if any of the following occurs:
•
The Ethernet cable is unplugged.
•
The peripheral device that is connected through the Ethernet port is turned off.
•
The Powerline adapter is idle.
To wake a Powerline device from power saving mode:
1.
Connect a powered-on Ethernet device to one end of the Ethernet cable.
2.
Connect the Powerline device to the other end of the Ethernet cable.
The Powerline device returns to normal mode within two seconds.
Pick A Plug LED Is Off, Amber, or Red
If the Pick A Plug LED is off, you can try various troubleshooting tips.
If the Pick A Plug LED is off, the Powerline devices cannot find each other. Try these troubleshooting tips:
•
Make sure that the Powerline devices are plugged into wall outlets with power and that they use the same
network encryption key.
•
Move the Powerline device to an outlet that is closer to the computer or devices.
•
If you set a private encryption key, make sure that all Powerline devices are using the same encryption key.
•
If the problem occurred after you set the encryption key, reset each device to its factory default settings. Then
try setting the encryption key again.
•
If the LED is amber or red, move the Powerline device to another electrical outlet with a faster connection.
Troubleshooting
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Powerline 1200
