Quick Start Guide
Model CBK40
Set Up and Activate Using the
NETGEAR Orbi App
Set up your Orbi cable modem router and satellite and
activate your Internet service with the NETGEAR Orbi app.
If you do not want to use the NETGEAR Orbi app, set up your
cable modem router and satellite using the instructions in
Set Up Using the Orbi Cable Modem Router Web Interface
,
and activate your Internet service using the instructions in
Activate Your Internet Service
.
1. Scan a QR code or search for NETGEAR Orbi in the Apple
App Store or Google Play Store.
2. Download and launch the NETGEAR Orbi app on your
mobile device and follow the prompts.
Set Up Using the Orbi Cable Modem
Router Web Interface
1. Collect your Internet service provider (ISP)
account information.
Collect your ISP account information, such as your
account mobile phone number, user name, password,
and account number.
2. Turn off and disconnect existing modems and
routers.
If you are replacing a modem that is currently connected
in your home, unplug the modem and plug the new
cable modem router into the same outlet.
3. Connect a coaxial cable.
Use a coaxial cable to connect the coaxial cable
connector on the cable modem router to the cable wall
outlet.
4. Connect the power adapter.
Connect the power adapter to cable modem router and
plug the power adapter into an electrical outlet.
The startup procedure takes about one minute. When it
is complete, the Power LED lights solid blue.
If the Power LED does not light, make sure that the
Power On/Off
button is in the On position.
5. Wait for the Online LED
to light solid blue.
This process might take up to 10 minutes.
Note:
When the Online LED lights, your
cable modem router is still not connected to the
Internet. You must activate your cable modem router
with your ISP.
6. Connect your computer or mobile device to the
Orbi cable modem router with Ethernet or WiFi:
• Ethernet
. Use an Ethernet cable to connect
a computer to an Ethernet port on the
cable modem router.
• WiFi
. Use the WiFi network name (SSID) and
password on the cable modem router label to
connect.
7. Launch a web browser and set up your
cable modem router.
You are automatically redirected to the
cable modem router web interface. If you’re not
redirected, enter
orbilogin.com
or
192.168.1.1
in
the address field of the web browser.
Follow the prompts. You are asked to do the following:
• Agree to the Terms and Conditions
• Place and sync your satellite
For more information about the satellite ring LED
colors duing the sync process, see
Satellite Ring LED
Sync Colors
.
• Change your router’s admin credentials and set up
security questions
• Set up your WiFi network name and password
8. Make sure that you can log in to the
cable modem router web interface after the setup.
In a new web browser window, enter
orbilogin.com
or
192.168.1.1
and then enter the cable modem router
admin user name and password.
If the BASIC Home page displays, you are ready to
activate your Internet service.
9. Activate your Internet service.
For information about how to activate your Internet
service, see
Activate Your Internet Service
.
Satellite Ring LED Sync Colors
After the satellite’s ring LED lights white while the satellite
attempts to sync with the cable modem router. Then the
ring LED lights one of the following colors for about three
minutes and then turns off:
Blue
. The cable modem router and satellite
successfully synced, and the connection between
the cable modem router and satellite is good.
Amber
. The cable modem router and satellite
successfully synced, and the connection between
the cable modem router and satellite is fair.
Consider moving the satellite closer to the
cable modem router.
Magenta
. The cable modem router and satellite
failed to sync. Move the satellite closer to the
cable modem router and try again.
Note:
If the ring LED still lights magenta after about one
minute, press the
Sync
button on the cable modem router
and on the satellite. If the satellite syncs with the
cable modem router, the satellite’s ring LED lights white. The
ring LED then lights blue to indicate a good connection and
then turns off.
Activate Your Internet Service
Before you start the self-activation process, collect the
following information:
• Your ISP account information
• Cable modem router model number, which is CBR40
• Cable modem router serial number
• Cable modem router MAC address
Your cable modem router’s serial number and MAC address
are on the cable modem router label.
The following table lists contact information for ISPs that
support your cable modem router.
ISP
Contact Information
CableOne
http://www.cableone.net/
1-877-MY-CABLE (1-877-692-2253)
Cox
https://www.cox.com/activate
1-800-234-3993
Mediacom
https://maestro.mediacomcc.com/
walledgarden/page/login.jsp
1-855-Mediacom (1-855-633-4226)
Optimum
https://install.optimum.com/JointInstall/
1-877-810-6750
Spectrum
https://activate.spectrum.net/
1-833-267-6094
Xfinity
https://xfinity.com/activate
https://www.xfinity.com/support/internet/
activate-purchased-modem/
1-800-XFINITY (1-800-934-6489)
Note:
Your ISP’s contact information might change. You can
also find the contact information in your monthly Internet
service billing statement.
1. Visit your ISP’s website and follow the onscreen
instructions to activate your Internet service.
2. To determine the accurate Internet speed, visit your
ISP’s speed test website and perform a speed test.
Orbi cable modem router
Orbi satellite
May 2018
