NETGEAR Nighthawk R7000P User Manual Download | Manualshive

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Standard LED Behavior When the Router Is Powered On

After you turn on power to the router, verify that the following sequence of events occurs:

1.

When power is first applied, verify that the Power LED is lit.

2.

After about two minutes, verify the following:

•

The Power LED is solid white.

•

The Internet LED is lit.

•

The WiFi LED is lit unless you turned off the WiFi radio.

You can use the LEDs on the front panel of the router for troubleshooting.

Power LED Is Off or Blinking

This could occur for a number of reasons. Check the following:

•

Make sure that the power adapter is securely connected to your router and securely connected to a
working power outlet.

•

Make sure that you are using the power adapter that NETGEAR supplied for this product.

•

If the Power LED blinks slowly and continuously, the router firmware is corrupted. This can happen if a
firmware upgrade is interrupted, or if the router detects a problem with the firmware. If the error persists,
it is likely that a hardware problem exists. For recovery instructions, or help with a hardware problem,
contact technical support at

netgear.com/support.

LEDs Never Turn Off

When the router is turned on, the LEDs light for about 10 seconds and then turn off. If all the LEDs stay on,
this indicates a fault within the router.

If all LEDs are still lit one minute after power-up, do the following:

•

Cycle the power to see if the router recovers.

•

Press and hold the Reset button to return the router to its factory settings. For more information, see

Factory Settings

on page 153.

If the error persists, a hardware problem might be the cause. Contact technical support at

netgear.com/support

.

Internet or Ethernet Port LEDs Are Off

If either the Ethernet port LEDs or the Internet LED does not light when the Ethernet connection is made,
check the following:

•

Make sure that the Ethernet cable connections are secure at the router and at the modem or computer.

•

Make sure that power is turned on to the connected modem or computer.

•

Be sure that you are using the correct cable.

Troubleshooting

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Nighthawk AC2300 Smart WiFi Router

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Summary of Contents for Nighthawk R7000P

Page 1: ...Nighthawk AC2300 Smart WiFi Router User Manual Model R7000P July 2017 202 11702 02 350 E Plumeria Drive San Jose CA 95134 USA ...

Page 2: ...Conformity For the current EU Declaration of Conformity visit http kb netgear com app answers detail a_id 11621 Compliance For regulatory compliance information visit http www netgear com about regulatory See the regulatory compliance document before connecting the power supply Trademarks NETGEAR Inc NETGEAR and the NETGEAR Logo are trademarks of NETGEAR Inc Any non_NETGEAR trademarks are used for...

Page 3: ...age 20 Access the Router With the NETGEAR genie App 21 Chapter 3 Specify Your Internet Settings Use the Internet Setup Wizard 23 Manually Set Up the Internet Connection 23 Specify an Internet Connection Without a Login 23 Specify an Internet Connection That Uses a Login 24 Specify IPv6 Internet Connections 25 Requirements for Entering IPv6 Addresses 26 Use Auto Config for an IPv6 Internet Connecti...

Page 4: ... That the Router Assigns 52 Disable the DHCP Server Feature in the Router 53 Manage Reserved LAN IP Addresses 54 Reserve an IP Address 54 Edit a Reserved IP Address 55 Delete a Reserved IP Address Entry 55 Use the WPS Wizard for WiFi Connections 56 Specify Basic WiFi Settings 56 Change the WiFi Mbps Settings 58 Change the WiFi Password or Security Level 58 Set Up a Guest WiFi Network 59 Control th...

Page 5: ...Network 85 Monitor Internet Traffic 86 Manage the Router Configuration File 87 Back Up Settings 87 Erase the Current Configuration Settings 87 Restore Configuration Settings 88 Remote Access 88 Set Up Remote Management 89 Use Remote Access 89 Remotely Access Your Router Using the genie App 90 Chapter 8 Share USB Storage Devices Attached to the Router USB Device Requirements 92 Connect a USB Storag...

Page 6: ...dyDLNA Media Server Settings 112 Play Music From a Storage Device With iTunes Server 112 Set Up the Router s iTunes Server With iTunes 113 Set Up the Router s iTunes Server With the Remote App 114 Play Media From a USB Device on TiVo 115 Set Up the Router to Work With TiVo 115 Play Videos on TiVo 116 Play Music or View Photos on TiVo 116 Change the NTP Server 117 Chapter 11 Share a USB Printer Ins...

Page 7: ... 139 How the Router Implements the Port Forwarding Rule 140 Port Triggering 140 Add a Port Triggering Service 141 Enable Port Triggering 142 Application Example Port Triggering for Internet Relay Chat port triggering 142 Chapter 14 Troubleshooting Quick Tips 145 Sequence to Restart Your Network 145 Check Ethernet Cable Connections 145 WiFi Settings 145 Network Settings 145 Troubleshoot With the LE...

Page 8: ...on page 9 Front View on page 10 LED Descriptions on page 10 Rear Panel on page 12 Cable Your Router on page 14 Position Your Router on page 13 Disable or Enable LED Blinking or Turn Off LEDs on page 14 For more information about the topics covered in this manual visit the support website at support netgear com 8 ...

Page 9: ... attach the antennas 1 Remove the antenna caps from the antenna posts on the router 2 Align the antennas with the antenna posts on the router 3 Attach the antennas on the threaded antenna posts 4 Position the antennas for the best WiFi performance We recommend that the center antenna be vertical and that you aim the others outward at 45 degree angles as shown Hardware Setup 9 Nighthawk AC2300 Smar...

Page 10: ...he firmware is upgrading or the Reset button was pressed Solid white The router is ready Blinking white The firmware is corrupted Off Power is not supplied to the router Power Solid white The Internet connection is ready Solid amber The router has detected an Ethernet cable connection to the modem Blinking white The port is sending or receiving traffic Off No Ethernet cable is connected between th...

Page 11: ...ready Blinking A USB device is plugged in and is trying to connect Off No USB device is connected or someone clicked the Safely Remove Hardware button and it is now safe to remove the attached USB device USB 3 0 port 1 and USB 2 0 port 2 The LED color indicates the speed white for Gigabit Ethernet connections and amber for 100 Mbps or 10 Mbps Ethernet connections Solid A powered on device is conne...

Page 12: ... Panel The rear panel connections and buttons are shown in the following figure Figure 3 Rear panel Viewed from left to right the back panel contains the following components Reset button Pressing the Reset button resets the router If the Reset button is pressed for at least seven seconds and the Power LED blinks white the router returns to its factory settings For information about the factory se...

Page 13: ...utlet and near Ethernet cables for wired computers Place the router in an elevated location minimizing the number walls and ceilings between the router and your other devices Place the router away from electrical devices such as these Ceiling fans Home security systems Microwaves Computers Base of a cordless phone 2 4 GHz cordless phone Place the router away from large metal surfaces large glass s...

Page 14: ...wer On Off button on the rear panel of the router Disable or Enable LED Blinking or Turn Off LEDs Log in to the router to disable or enable LED blinking You can also turn off the LEDs To disable LED blinking or turn off the LEDs using the router s web interface 1 Launch a web browser from a computer or mobile device that is connected to the network 2 Enter http www routerlogin net in the address f...

Page 15: ...ted by default Disable blinking on Internet LED LAN LED Wireless LED and USB LED when data traffic is detected Blinking is disabled when data traffic is detected Turn off all LEDs except Power LED All the LEDs except the Power LED are turned off 6 Click the Apply button Your settings are saved Hardware Setup 15 Nighthawk AC2300 Smart WiFi Router ...

Page 16: ...ys you can connect and how to access the router and log in The chapter contains the following sections Connect to the Network on page 17 Types of Logins on page 18 Use a Web Browser to Access the Router on page 18 Install the Router With the NETGEAR Up App on page 20 Change the Language on page 20 Access the Router With the NETGEAR genie App on page 21 16 ...

Page 17: ...ed WiFi Connection To find and select the WiFi network 1 Make sure that the router is receiving power its Power LED is lit 2 On your computer or WiFi device find and select the WiFi network The WiFi network name is on the router s label 3 Join the WiFi network and enter the WiFi password The password is on the router s label Your WiFi device connects to the WiFi network WiFi Connection Using WPS Y...

Page 18: ...s you in to the router interface from a web browser as admin Use a Web Browser to Access the Router When you connect to the network either with WiFi or with an Ethernet cable you can use a web browser to access the router to view or change its settings When you access the router the software automatically checks to see if your router can connect to your Internet service Automatic Internet Setup Yo...

Page 19: ...iguring the Internet Connection page displays If you already set up the Internet connection enter http www routerlogin net in the address field for your browser to start the installation process 4 Follow the onscreen instructions The router connects to the Internet 5 If the browser does not display a router page do the following Make sure that the computer is connected to one of the LAN Ethernet p...

Page 20: ...EAR Up app you can easily install your router The app automatically updates the router to the latest firmware allows you to personalize your WiFi network and even helps register your router with NETGEAR The NETGEAR Up app is available for iOS and Android mobile devices To install your router using the NETGEAR Up app 1 Cable your router For more information see Cable Your Router on page 14 2 On you...

Page 21: ...at you selected Access the Router With the NETGEAR genie App The genie app is the easy dashboard for managing monitoring and repairing your home network The genie app can help you with the following Automatically repair common WiFi network problems Easily manage router features like Live Parental Controls guest access Internet traffic meter speed test and more To use the genie app to access the ro...

Page 22: ...e Internet connection when you first access the router with a web browser You can also customize or specify your Internet settings This chapter contains the following sections Use the Internet Setup Wizard on page 23 Manually Set Up the Internet Connection on page 23 Specify IPv6 Internet Connections on page 25 Change the MTU Size on page 35 22 ...

Page 23: ...age see Manually Set Up the Internet Connection on page 23 6 Click the Next button The Setup Wizard searches your Internet connection for servers and protocols to determine your Internet configuration When the router connects to the Internet you are prompted to download and install the free NETGEAR Desktop genie app and the free ReadySHARE Vault app Manually Set Up the Internet Connection You can ...

Page 24: ... that your ISP requires specific servers select this option Enter the IP address of your ISP s primary DNS server If a secondary DNS server address is available enter it also 10 Select a Router MAC Address radio button Use Default Address Use the default MAC address Use Computer MAC Address The router captures and uses the MAC address of the computer that you are now using You must use the one com...

Page 25: ... Static IP Address Enter the IP address IP subnet mask and the gateway IP address that your ISP assigned The gateway is the ISP router to which your router connects 13 Select a Domain Name Server DNS Address radio button Get Automatically from ISP Your ISP uses DHCP to assign your DNS servers Your ISP automatically assigns this address Use These DNS Servers If you know that your ISP requires speci...

Page 26: ...out IPv6 Internet connection see the following sections Use Auto Detect for an IPv6 Internet Connection on page 28 Use Auto Config for an IPv6 Internet Connection on page 27 Set Up an IPv6 6to4 Tunnel Internet Connection on page 29 Set Up an IPv6 Pass Through Internet Connection on page 31 Set Up an IPv6 Fixed Internet Connection on page 32 Set Up an IPv6 DHCP Internet Connection on page 33 Set Up...

Page 27: ...sh is the length of the prefix which is also indicated by the underline _ under the IPv6 address If no address is acquired the field displays Not Available 6 Optional In the DHCP User Class If Required field enter a host name Most people can leave this field blank but if your ISP gave you a specific host name enter it here 7 Optional In the DHCP Domain Name If Required field enter a domain name Yo...

Page 28: ...Type This field indicates the connection type that is detected Router s IPv6 Address on WAN This field shows the IPv6 address that is acquired for the router s WAN or Internet interface The number after the slash is the length of the prefix which is also indicated by the underline _ under the IPv6 address If no address is acquired the field displays Not Available Router s IPv6 Address on LAN This ...

Page 29: ...plays 4 Select ADVANCED Advanced Setup IPv6 The IPv6 page displays 5 From the Internet Connection Type menu select 6to4 Tunnel The page adjusts The router automatically detects the information in the Router s IPv6 Address on LAN field This field shows the IPv6 address that is acquired for the router s LAN interface The number after the slash is the length of the prefix which is also indicated by t...

Page 30: ...on of IPv4 tunnel endpoints from IPv6 prefixes allowing stateless operation of 6rd With a 6rd tunnel configuration the router follows the RFC5969 standard supporting two ways to establish a 6rd tunnel IPv6 WAN connection Auto Detect mode In IPv6 Auto Detect mode when the router receives option 212 from the DHCPv4 option autodetect selects the IPv6 as 6rd tunnel setting The router uses the 6rd opti...

Page 31: ...nfig This is the default setting This setting specifies how the router assigns IPv6 addresses to the devices on your home network the LAN 8 Optional Select the Use This Interface ID check box and specify the interface ID that you want to be used for the IPv6 address of the router s LAN interface If you do not specify an ID here the router generates one automatically from its MAC address 9 Select a...

Page 32: ...igure the fixed IPv6 addresses for the WAN connection IPv6 Address Prefix Length The IPv6 address and prefix length of the router WAN interface Default IPv6 Gateway The IPv6 address of the default IPv6 gateway for the router s WAN interface Primary DNS Server The primary DNS server that resolves IPv6 domain name records for the router Secondary DNS Server The secondary DNS server that resolves IPv...

Page 33: ... case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup IPv6 The IPv6 page displays 5 From the Internet Connection Type menu select DHCP The page adjusts The router automatically detects the information in the following fields Router s IPv6 Address on WAN This field shows the IPv6 address that is acquired for the router s WAN or Internet interface The number after the slash i...

Page 34: ... 10 Select an IPv6 Filtering radio button Secured In secured mode which is the default mode the router inspects both TCP and UDP packets Open In open mode the router inspects UDP packets only 11 Click the Apply button Your settings are saved Set Up an IPv6 PPPoE Internet Connection To set up a PPPoE IPv6 Internet connection 1 Launch a web browser from a WiFi enabled computer or mobile device that ...

Page 35: ...s the connection If the connection is terminated for example when the modem is turned off the router attempts to reestablish the connection immediately after the PPPoE connection becomes available again Note 9 Select an IP Address Assignment radio button Use DHCP Server This method passes more information to LAN devices but some IPv6 systems might not support the DHCv6 client function Auto Config ...

Page 36: ...nnectivity or performance problems An incorrect MTU setting can cause Internet communication problems For example you might not be able to access certain websites frames within websites secure login pages or FTP or POP servers Note To change the MTU size 1 Launch a web browser from a WiFi enabled computer or mobile device that is connected to the network 2 Type http www routerlogin net A login win...

Page 37: ...1500 Used in PPPoE environments 1492 Maximum size to use for pinging Larger packets are fragmented 1472 Used in some DHCP environments 1468 Usable by AOL if you do not send or receive large email attachments for example 1460 Used in PPTP environments or with VPN 1436 Maximum size for AOL DSL 1400 Typical value to connect to dial up ISPs 576 Specify Your Internet Settings 37 Nighthawk AC2300 Smart ...

Page 38: ...ternet This chapter includes the following sections Set Up Parental Controls on page 39 Allow or Block Access to Your Network on page 41 Use Keywords to Block Internet Sites on page 42 Manage Network Access Control Lists on page 45 Schedule When to Block Internet Sites and Services on page 46 Set Up Security Event Email Notifications on page 46 38 ...

Page 39: ...els for each family member Set a bedtime for your family member s devices Pause the Internet Manage your family s mobile devices across all networks with Circle Go For more information about Circle with Disney visit www netgear com circle Enable Circle With Disney On Your Router You can enable Circle using the router web interface but you must use the Circle app to finish setting up your Circle ac...

Page 40: ...Enter the code that was sent to your cell phone The Circle app verifies the code 14 Tap the AWESOME button 15 Select a subscription plan and follow the onscreen instructions to set up your preferences Circle with Disney is enabled on your NETGEAR router Enable Circle With Disney Using the Circle App Before enabling Circle make sure that your router is in router mode Your router must be in router m...

Page 41: ...page displays 4 Select Parental Controls The Parental Controls page displays 5 Move the slider to the right to enable Standard Parental Controls You can only enable one parental controls service Note 6 Click the Apply button 7 Download the NETGEAR genie app on your mobile device For more information see http www netgear com lpc 8 Launch the NETGEAR genie app 9 Tap Parental Controls Follow the prom...

Page 42: ...k in the future after you apply these settings 7 To view allowed or blocked devices that are not connected click one of the following links View list of allowed devices not currently connected to the network View list of blocked devices not currently connected to the network The list displays 8 To allow the WiFi enabled computer or mobile device you re currently using to continue to access the net...

Page 43: ...ist supports up to 32 entries 8 Click the Apply button Keyword blocking takes effect Delete Keywords From the Blocked List To delete keywords from the list 1 Launch a web browser from a computer or mobile device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is admin The us...

Page 44: ...d IP address to visit blocked sites check box 6 In the Trusted IP Address field enter the IP address of the trusted computer 7 Click the Apply button Your settings are saved Block Services From the Internet You can block Internet services on your network based on the type of service You can block the services all the time or based on a schedule To block services 1 Launch a web browser from a compu...

Page 45: ...isher of the application ask user groups or newsgroups or search on the Internet 9 Select a filtering option Only This IP Address Block services for a single computer IP Address Range Block services for a range of computers with consecutive IP addresses on your network All lP Addresses Block services for all computers on your network 10 Click the Add button Your settings are saved Manage Network A...

Page 46: ...dmin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Security Schedule The Schedule page displays 5 Specify when to block keywords and services Days to Block Select the check box for each day that you want to block the keywords or select the Every Day check box which automatically selects the check boxes for all days Tim...

Page 47: ...e configuration window of your email program If you leave this field blank log and alert messages are not sent 9 If your outgoing email server requires authentication select the My Mail Server requires authentication check box and do the following a In the User Name field type the user name for the outgoing email server b In the Password field type the password for the outgoing email server 10 To ...

Page 48: ...erver Feature in the Router on page 53 Manage Reserved LAN IP Addresses on page 54 Use the WPS Wizard for WiFi Connections on page 56 Specify Basic WiFi Settings on page 56 Change the WiFi Mbps Settings on page 58 Change the WiFi Password or Security Level on page 58 Set Up a Guest WiFi Network on page 59 Control the WiFi Radios on page 60 Set Up a WiFi Schedule on page 61 Specify WPS Settings on ...

Page 49: ...Respond to Ping on Internet Port This feature allows your router to be discovered Use this feature only as a diagnostic tool or for a specific reason Disable IGMP Proxying IGMP proxying allows a computer on the local area network LAN to receive the multicast traffic it is interested in from the Internet If you do not need this feature you can select this check box to disable it MTU Size in bytes T...

Page 50: ... the Port Forwarding Port Triggering page Instead of discarding this traffic you can specify that the router forwards the traffic to one computer on your network This computer is called the default DMZ server To set up a default DMZ server 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter the router u...

Page 51: ...te address range for use in private networks and are suitable for most applications If your network requires a different IP addressing scheme you can change these settings You might want to change these settings if you need a specific IP subnet that one or more devices on the network use or if you use competing subnets with the same IP scheme To change the LAN TCP IP settings 1 Launch a web browse...

Page 52: ... the LAN IP address of the router you are disconnected when this change takes effect 9 To reconnect close your browser relaunch it and log in to the router Specify the IP Addresses That the Router Assigns By default the router acts as a Dynamic Host Configuration Protocol DHCP server The router assigns IP DNS server and default gateway addresses to all computers connected to the LAN The assigned d...

Page 53: ...IP address Disable the DHCP Server Feature in the Router By default the router acts as a DHCP server The router assigns IP DNS server and default gateway addresses to all computers connected to the LAN The assigned default gateway address is the LAN address of the router You can use another device on your network as the DHCP server or specify the network settings of all your computers To disable t...

Page 54: ...ssword The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Setup LAN Setup The LAN Setup page displays 5 In the Address Reservation section click the Add button 6 In the IP Address field type the IP address to assign to the computer or server Choose an IP address from the router s LAN subnet such as 19...

Page 55: ...ick the Edit button 7 Change the settings 8 Click the Apply button Your changes are saved Delete a Reserved IP Address Entry To delete a reserved address entry 1 Launch a web browser from a computer or mobile device that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password ...

Page 56: ... WPS software to connect to the WiFi network The WPS process automatically sets up yourr WPS enabled device with the network password when it connects The router WPS page displays a confirmation message Specify Basic WiFi Settings The router comes with preset security This means that the WiFi network name SSID network key password and security option encryption protocol are preset in the factory Y...

Page 57: ...interference between WiFi networks and to get along with other wireless networks in the environment 8 To change the network name SSID type a new name in the Name SSID field The name can be up to 32 characters long and it is case sensitive The default SSID is randomly generated and is on the label on the touer If you change the name make sure to write down the new name and keep it in a safe place 9...

Page 58: ...n The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select Wireless The Wireless Settings page displays 5 For the 2 4 GHz WiFi band in the Wireless Network 2 4 GHz b g n section select a setting from the Mode menu Up to 600 Mbps is the default setting The other settings are Up to 289 Mbps and Up to 54 Mbps 6 For the 5 GHz WiFi band select...

Page 59: ...ow visitors at your home to use the Internet without using your WiFi security key You can add a guest network for the 2 4 GHz WiFi band and the 5 0 GHz WiFi band To set up a guest network 1 Launch a web browser from a computer or mobile device that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The d...

Page 60: ... the WiFi radios If you are close to the router it might be easier to press its WiFi On Off button If you are away from the router or already logged in it might be easier to enable or disable them You can also turn the WiFi radios off and on based on a schedule See Set Up a WiFi Schedule on page 61 Use the WiFi On Off Button To turn the WiFi radios off and on with the WiFi On Off button Press the ...

Page 61: ...ter or mobile device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Wireless Settings The Advanced Wireless Settings page displays 5 Click the Add a new p...

Page 62: ...heck box 6 Optional Select or clear the Keep Existing Wireless Settings check box By default the Keep Existing Wireless Settings check box is selected We recommend that you leave this check box selected If you clear this check box the next time a new WiFi client uses WPS to connect to the router the router WiFi settings change to an automatically generated random SSID and security key 7 Click the ...

Page 63: ...ord The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Wireless Settings The Wireless Settings page displays 5 Scroll down below the WPS Settings section and clear the Enable AIRTIME FAIRNESS check box 6 Click the Apply button Your settings are saved If you connected over WiFi to the ne...

Page 64: ...uter user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Router AP Bridge Mode The Router AP Bridge Mode page displays 5 Select the Router Mode radio button 6 Click the Apply button Your settings are saved Use the Router as a WiFi Access Point You can set up the ro...

Page 65: ...utton The IP address of the router changes and you are disconnected 9 To reconnect close and restart your browser and type http www routerlogin net Set Up the Router in Bridge Mode You can use your router in bridge mode to connect multiple devices wirelessly at the faster 802 11ac speed You need two routers one set up as a router and the other set up as a bridge Installing your router as a bridge ...

Page 66: ... the other router to which this router will connect a Select the wireless network frequency 2 4 GHz or 5 GHz For 802 11ac mode select 5 GHz b In the Name SSID file enter the wireless network name SSID c In the Security Options section select a radio button d If prompted type the WiFi password network key that you use to connect wirelessly to the other router 9 Click the Apply button The settings f...

Page 67: ...e page displays 4 Select ADVANCED Advanced Setup VLAN Bridge Settings The VLAN Bridge Settings page displays 5 Select the Enable VLAN Bridge Settings check box The page expands 6 Select the By bridge group radio button The section expands 7 Select a Wired Ports check box or a Wireless check box If your device is connected to an Ethernet port on the router select the Wired Ports check box that corr...

Page 68: ...etup VLAN Bridge Settings The VLAN Bridge Settings page displays 5 Select the Enable VLAN Bridge Group check box The page expands 6 Select the By VLAN tag group radio button The section expands 7 Click the Add button The Add VLAN Rule page displays 8 Specify the settings as described in the following table Description Field Enter a name for the VLAN tag group The name can be up to 10 characters Na...

Page 69: ...bile device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup VLAN Bridge Settings The VLAN Bridge Settings page displays 5 Select the Enable VLAN Bridge Gro...

Page 70: ...a static route telling your router to access 134 177 0 0 through the ISDN router at 192 168 1 100 Here is an example The Destination IP Address and IP Subnet Mask fields specify that this static route applies to all 134 177 x x addresses The Gateway IP Address field specifies that all traffic for these addresses will be forwarded to the ISDN router at 192 168 1 100 A metric value of 1 works becaus...

Page 71: ... of 2 or 3 works but if this is a direct connection set it to 1 13 Click the Apply button The static route is added Edit a Static Route To edit a static route 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password Th...

Page 72: ...ter user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Static Routes The Static Routes page displays 5 In the table select the radio button for the route 6 Click the Delete button The route is removed from the table Network Settings 72 Nighthawk AC2300 Smart WiFi ...

Page 73: ...communication By default the router uses Wi Fi Multimedia Quality of Service WMM QoS This chapter contains the following sections Use Dynamic QoS to Optimize Internet Traffic Management on page 74 Improve Network Connections With Universal Plug and Play on page 75 Wi Fi Multimedia Quality of Service on page 76 Enable or Disable Smart Connect on page 77 73 ...

Page 74: ...S page displays 5 Select the Enable Dynamic QoS check box 6 Specify your Internet bandwidth You must specify your Internet bandwidth so that Dynamic QoS can perform bandwidth allocation and traffic prioritization To allow Speedtest to detect your Internet bandwidth recommended do the following a For more accurate Speedtest results make sure that no other devices are accessing the Internet b Click ...

Page 75: ...PnP devices can automatically discover the services from other registered UPnP devices on the network If you use applications such as multiplayer gaming peer to peer connections or real time communications such as instant messaging or remote assistance a feature in Windows XP enable UPnP To enable Universal Plug and Play 1 Launch a web browser from a computer or mobile device that is connected to ...

Page 76: ... is still active for each IP address To refresh the information in the UPnP Portmap Table click the Refresh button Wi Fi Multimedia Quality of Service Wi Fi Multimedia Quality of Service WMM QoS prioritizes WiFi voice and video traffic over the WiFi link WMM QoS is automatically enabled for the router WMM QoS prioritizes WiFi data packets from different applications based on four access categories...

Page 77: ...WiFi settings for 2 4 GHz band overwrites the WiFi settings for 5 GHz band Note To enable or disable Smart Connect 1 Launch a web browser from a computer or mobile device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitiv...

Page 78: ...ge 80 Set Up Password Recovery on page 81 Recover the admin Password on page 82 View Router Status on page 82 Display Internet Port Statistics on page 83 Check the Internet Connection Status on page 84 View and Manage Logs of Router Activity on page 84 View Devices Currently on the Network on page 85 Monitor Internet Traffic on page 86 Manage the Router Configuration File on page 87 Remote Access ...

Page 79: ...in the address field A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Administration Router Update The Router Update page displays 5 Click the Check button The router finds new firmware information if any is available and displays a mess...

Page 80: ...login window opens 4 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 5 Select ADVANCED Administration Router Update The Router Update page displays 6 Click the Browse button 7 Find and select the saved firmware on your computer Do not interrupt this process Doing so might corr...

Page 81: ...Password fields 7 To be able to recover the password select the Enable Password Recovery check box and answer two security questions We recommend that you enable password recovery 8 Click the Apply button Your settings are saved Set Up Password Recovery We recommend that you enable password recovery if you change the password for the router user name admin Then you can recover the password if it i...

Page 82: ...e button A window opens requesting the answers to your security questions 6 Enter the saved answers to your security questions 7 Click the Continue button A window opens and displays your recovered password 8 Click the Login again button A login window opens 9 With your recovered password log in to the router View Router Status To view the router status and usage information 1 Launch a web browser...

Page 83: ...ion displays System Up Time The time elapsed since the router was last restarted Port The statistics for the WAN Internet port and LAN Ethernet ports and WLANs For each port the screen displays the following information Status The link status of the port TxPkts The number of packets transmitted on this port since reset or manual clear RxPkts The number of packets received on this port since reset ...

Page 84: ...that the router communicates with DHCP Server The IP address for the Dynamic Host Configuration Protocol server that provides the TCP IP configuration for all the computers that are connected to the router DNS Server The IP address of the Domain Name Service server that provides translation of network names to IP addresses Lease Obtained The date and time when the lease was obtained Lease Expires ...

Page 85: ... the Send Log button 9 Click the Apply button Your settings are saved View Devices Currently on the Network You can view all computers or devices that are currently connected to your network To view devices on the network 1 Launch a web browser from a computer or mobile device that is connected to the network 2 Enter http www routerlogin net in the address field A login window opens 3 Enter the ro...

Page 86: ...is reached Download only The restriction is applied to incoming traffic only Both Directions The restriction is applied to both incoming and outgoing traffic Select the Connection time control radio button and enter the allowed hours in the Monthly limit field 7 If your ISP charges for extra data volume when you make a new connection enter the extra data volume in MB in the Round up data volume fo...

Page 87: ...e case sensitive The BASIC Home page displays 4 Select ADVANCED Administration Backup Settings The Backup Settings page displays 5 Click the Back Up button 6 Follow the direction of your browser to save the file A copy of the current settings is saved in the location that you specified Erase the Current Configuration Settings You can erase the current configuration and restore the factory default ...

Page 88: ...Backup Settings The Backup Settings page displays 5 Click the Browse button to find and select the cfg file 6 Click the Restore button The file is uploaded to the router and the router reboots WARNING Do not interrupt the reboot process Remote Access You can access your router over the Internet to view or change its settings You must know the router s WAN IP address to use this feature For informa...

Page 89: ... allowed access IP Address Range Allow access from a range of IP addresses on the Internet Enter a beginning IP address and an ending IP address to define the allowed range Everyone Allow access from any IP address on the Internet 7 Specify the port number for accessing the web management interface Normal web browser access uses the standard HTTP service port 80 For greater security enter a custom...

Page 90: ...nie app is supported for Windows computers iOS mobile devices and Android mobile devices For more information about how to update your router s firmware see Check for New Firmware and Update the Router on page 79 To download the latest genie app for your computer or mobile device visit NETGEAR com genie For more information about how to set up remote access using the genie app see the genie app us...

Page 91: ...n page 92 Connect a USB Storage Device to the Router on page 92 Access a Storage Device Connected to the Router From a Windows Computer on page 93 Map a USB Device to a Windows Network Drive on page 93 Access a Storage Device That Is Connected to the Router From a Mac on page 94 Back Up Windows Computers With ReadySHARE Vault on page 94 Back Up Mac Computers With Time Machine on page 95 Use FTP Wi...

Page 92: ...ccess the USB storage device Such USB storage devices do not work with the router The router supports the following file system types for full read write access FAT16 FAT32 NTFS NTFS with compression format enabled Ext2 Ext3 Ext4 HFS HFS Connect a USB Storage Device to the Router ReadySHARE lets you access and share USB storage devices that are connected to the appropriate router port If your USB ...

Page 93: ...orage device to the router When you connect the USB storage device to the router s port it might take up to two minutes before it is ready for sharing By default the USB storage device is available to all computers on your local area network LAN 2 Select Start Run 3 Enter readyshare in the dialog box 4 Click the OK button A window automatically opens and displays the files and folders on the USB s...

Page 94: ...he router s port it might take up to two minutes before it is ready for sharing By default the USB storage device is available to all computers on your local area network LAN 2 On a Mac that is connected to the network select Go Connect to Server 3 In the Server Address field enter smb readyshare 4 When prompted select the Guest radio button If you set up access control on the router and you allow...

Page 95: ...SB ports You can access the connected storage device from your Mac with a wired or WiFi connection to your router Set Up a USB Hard Drive on a Mac We recommend that you use a new USB HDD or format your old USB HDD to do the Time Machine backup for the first time Use a blank partition to prevent some issues during backup using Time Machine The router supports GUID or MBR partitions To format your U...

Page 96: ...ick the Power Adapter tab d Select the Wake for Wi Fi network access check box e Click the back arrow to save the changes and exit the screen 5 Modify your security settings a From the System Preferences window select Security Privacy The Security Privacy page displays b Click the Advanced button at the bottom of the page If the Advanced button is grayed out click the lock icon so that you can cha...

Page 97: ...word for the password and click the Connect button A list of USB devices connected to your router displays 8 From the Apple menu select System Preferences The System Preferences window displays 9 Select Time Machine The Time Machine window displays 10 Click the Select Backup Disk button and select your USB HDD from the list 11 Click the Use Disk button If you do not see the USB partition that you ...

Page 98: ...IC Home page displays 4 Select ADVANCED USB Functions ReadySHARE Storage The USB Storage Advanced Settings page displays 5 Scroll down to the Available Networks Folder section and adjust the following settings Share Name If only one USB device is connected the default share name is USB_Storage You can click the name or you can type it in the address field of your web browser If Not Shared is shown...

Page 99: ... window opens If this window does not open your web browser might be blocking pop ups If it is change the browser settings to allow pop ups 7 Complete the fields The user name account name for All no password is guest The password for admin is the same one that is used to log in to the router By default it is password 8 Click the Apply button The folder is added on the USB storage device Edit a Ne...

Page 100: ...ower supply connect it You must use the power supply when you connect the USB device to the router When you connect the USB device to the router USB port it might take up to two minutes before it is ready for sharing By default the USB device is available to all computers on your local area network LAN 3 Launch a web browser from a computer or mobile device that is connected to the network 4 Enter...

Page 101: ...o change NETGEAR Downloader settings 1 Launch a web browser from a computer or mobile device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED NETGEAR Downloader BETA Downl...

Page 102: ...ns 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED NETGEAR Downloader BETA Download Manager The NETGEAR Downloader Settings page displays 5 Make any needed changes 6 Click the Apply button Your settings are saved Safely Remove a USB Storage Device Before yo...

Page 103: ...nctions ReadySHARE Storage The USB Storage Advanced Settings page displays 5 In the Available Network Folders sections select the USB storage device 6 Click the Safely Remove USB Device button This takes the device offline 7 Physically disconnect the USB storage device Share USB Storage Devices Attached to the Router 103 Nighthawk AC2300 Smart WiFi Router ...

Page 104: ...ludes the following sections Set Up and Manage Dynamic DNS on page 105 Set Up FTP Access Through the Internet on page 105 Your Personal FTP Server on page 106 Access USB Storage Devices Through the Internet on page 109 Remotely Access a USB Device Using ReadyCLOUD on page 109 For information about how to connect the device and specify its settings see View Devices Currently on the Network on page ...

Page 105: ...NS service does not work because private addresses are not routed on the Internet Set Up FTP Access Through the Internet To set up FTP access 1 Launch a web browser from a computer or moblile device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name an...

Page 106: ...our NETGEAR Dynamic DNS domain name For more information see Your Personal FTP Server on page 106 2 Make sure that your Internet connection is working Your router must use a direct Internet connection It cannot connect to a different router to access the Internet 3 Connect a storage device to the router 4 If your USB storage device uses a power supply connect it You must use the power supply when ...

Page 107: ... your URL The host name is sometimes called the domain name Your free URL includes the host name that you specify and ends with mynetgear com For example specify MyName mynetgear com 9 In the Email field type the email address for your account 10 In the Password 6 32 characters field type the password for your account 11 Click the Register button 12 Follow the onscreen instructions to register for...

Page 108: ...ply button Your settings are saved 13 To verify that your Dynamic DNS service is enabled in the router click the Show Status button A message displays the Dynamic DNS status Change the Dynamic DNS Settings You can change the settings for your Dynamic DNS account To change your settings 1 Launch a web browser from a computer or mobile device that is connected to the network 2 Enter http www routerl...

Page 109: ...Before you can use ReadyCLOUD you must create a ReadyCLOUD account and register your router A ReadyCLOUD app is also available for Windows computers Android mobile devices and iOS mobile devices For more information about setting up ReadyCLOUD see the ReadyCLOUD for Routers User Manual which is available online at downloadcenter netgear com Create a ReadyCLOUD Account To create a ReadyCLOUD accoun...

Page 110: ...word are case sensitive The BASIC Home page displays 6 Select ADVANCED USB Functions ReadySHARE Storage The USB Storage Advanced Settings page displays 7 Click the ReadyCLOUD tab The ReadyCLOUD page displays 8 Enter your ReadyCLOUD user name and password and click the Register button If you did not create a ReadyCLOUD account see Create a ReadyCLOUD Account on page 109 The router is registered wit...

Page 111: ...chapter contains the following sections Specify ReadyDLNA Media Server Settings on page 112 Play Music From a Storage Device With iTunes Server on page 112 Play Media From a USB Device on TiVo on page 115 Change the NTP Server on page 117 111 ...

Page 112: ...support Select this check box if you want to play ReadyNAS media on your TiVo device For more information see Play Media From a USB Device on TiVo on page 115 Enable iTunes Server Music Only Select this check box if you want to play music from a USB device that is connected to your router with iTunes on your Windows or Mac computer using Home Sharing For more information see Set Up the Router s iT...

Page 113: ...a power supply connect it You must use the power supply when you connect the USB storage device to the router When you connect the USB storage device to the router s USB port it might take up to two minutes before it is ready for sharing By default the USB storage device is available to all computers on your local area network LAN 3 Launch a web browser from a computer or mobile device that is con...

Page 114: ...usic on your iPhone or iPad 1 Connect a USB storage device to a USB port on your router 2 If your USB storage device uses a power supply connect it You must use the power supply when you connect the USB storage device to the router When you connect the USB storage device to the router s USB port it might take up to two minutes before it is ready for sharing By default the USB storage device is ava...

Page 115: ...rom a USB Device on TiVo You can set up your TiVo to access media files stored on a USB device that is connected to your router The TiVo must be on the same network as the router This feature supports the following file formats Video See and play mpeg1 and mpeg2 files Music See and play MP3 files Pictures View images in jpg format You can use the TiVo Series 2 and later Home Media Option to play p...

Page 116: ...f you changed the settings click the Apply button Your settings are saved Play Videos on TiVo To play videos 1 On the TiVo select TiVo Central My Shows 2 Go to the bottom of the list and select the router model Play Music or View Photos on TiVo To play music or view photos 1 On the TiVo select TiVo Central Music Photos Showcases 2 Select an item to play or watch Use the Router as a Media Server 11...

Page 117: ...et A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Administration NTP Settings The NTP Settings page displays 5 Select the Set your preferred NTP server radio button 6 Enter the NTP server domain name or IP address in the Primary NTP se...

Page 118: ...ARE Printer User Manual which is available at http downloadcenter netgear com This chapter contains the following sections Install the Printer Driver and Cable the Printer on page 119 Download the ReadySHARE Printer Utility on page 119 Install the ReadySHARE Printer Utility on page 120 Print Using the NETGEAR USB Control Center on page 121 View or Change the Status of a Printer on page 122 Use the...

Page 119: ...e to connect the USB printer to a router USB port Download the ReadySHARE Printer Utility The utility works on Windows and Mac computers To download the utility 1 Visit NETGEAR com readyshare 2 Click the PRINT Learn how you can print wirelessly from many devices link 3 Click one of the following links to download the ReadySHARE Printer utility setup file Download PC installer and get started This ...

Page 120: ...lity setup file that you downloaded 3 Follow the wizard instructions to install the NETGEAR USB Control Center 4 Select a language from the menu and click the OK button The USB printer connected to the router displays in the NETGEAR USB Control Center window Some firewall software such as Comodo blocks the NETGEAR USB Control Center from accessing the USB printer If you do not see the USB printer ...

Page 121: ...uter Now only the computer that you are using can use this printer 3 Use the print feature in your application to print your document The NETGEAR USB Control Center automatically connects your computer to the USB printer and prints the document If another computer is already connected to the printer your print job goes into a queue to wait to be printed 4 If your document does not print use the NE...

Page 122: ...splays that another user wants to connect to the printer b On the other user s computer click the Accept button The printer is released from the connection and the status changes to Available 3 To print from your computer when the status shows Waiting to Connect do the following a Click the Connect button The printer status changes to Manually connected by Mycomputer Now only your computer can use...

Page 123: ...tup 1 Click the NETGEAR USB Control Center icon The NETGEAR USB Control Center page displays 2 Select Tools Configuration The Control Center Configuration page displays 3 Clear the Automatically execute when logging on Windows check box 4 Click the OK button Your settings are saved Change the Language for the NETGEAR USB Control Center To change the language 1 Click the NETGEAR USB Control Center ...

Page 124: ...n the Timeout field type the number of minutes The time out is the number of minutes that a computer holds its connection to the printer when the connection isn t being used 4 Click the OK button Your settings are saved Share a USB Printer 124 Nighthawk AC2300 Smart WiFi Router ...

Page 125: ...d use VPN access The chapter includes the following sections Set Up a VPN Connection on page 126 Specify VPN Service in the Router on page 126 Install OpenVPN Software on page 127 Use a VPN Tunnel on Your Windows Computer on page 132 Use VPN to Access the Router s USB Device and Media on page 133 Use a VPN Tunnel to Access Your Internet Service at Home on page 135 125 ...

Page 126: ...name You use the host name to access your network The router supports these accounts NETGEAR No IP and Dyn If your Internet service provider ISP assigned a static WAN IP address such as 50 196 x x or 10 x x x that never changes to your Internet account the VPN can use that IP address to connect to your home network Specify VPN Service in the Router You must specify the VPN service settings in the ...

Page 127: ...puter iOS device or Android device that you plan to use for VPN connections to your router Install OpenVPN Software on Your Windows Computer You must install this software on each Windows computer that you plan to use for VPN connections to your router To install VPN client software on your Windows computer 1 Launch a web browser from a computer or mobile device that is connected to the network 2 ...

Page 128: ...ick the openVPN install xxx exe link 10 Download and install the Open VPN software on your computer click the openVPN install xxx exe file 11 Click the Next button 12 Read the License Agreement and click the I Agree button 13 Leave the check boxes selected as shown and click the Next button Use VPN to Access Your Network 128 Nighthawk AC2300 Smart WiFi Router ...

Page 129: ...lient is installed at C Program files OpenVPN config by default 18 For a client device with Windows modify the VPN interface name to NETGEAR VPN a On your computer go to the Networks page If you are using Windows 10 select Control Panel Network and Sharing Center Change adapter settings b In the local area connection list find the local area connection with the device name TAP Windows Adapter c Se...

Page 130: ... VPN Service in the Router on page 126 7 Click the For non Windows button to download the OpenVPN configuration files 8 Visit https tunnelblick net index html to download the OpenVPN client utility for Mac OS X 9 Download and install the file 10 Unzip the configuration files that you downloaded and copy them to the folder where the VPN client is installed on your device The client utility must ge ...

Page 131: ...ate net en howto_openvpn aspx ios Install OpenVPN Software on an Android Device You must install this software on each Android device that you plan to use for VPN connections to your router To install VPN client software on an Android device 1 Launch a web browser from a computer or mobile device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the rou...

Page 132: ...VPN tunnel to work the local LAN IP address of the remote router must use a different LAN IP scheme from that of the local LAN where your VPN client computer is connected If both networks use the same LAN IP scheme when the VPN tunnel is established you cannot access your home router or your home network with the OpenVPN software The default LAN IP address scheme for the router is 192 x x x The mo...

Page 133: ...to your router Use Windows file manager to access the router s USB device and download files Use VPN to Access the Router s USB Device and Media To access a USB device and download files 1 In the Windows file manager select Network The network resources display The ReadySHARE icon is in the Computer section and the remote router icon is in the Media Devices section if DLNA is enabled in the router...

Page 134: ...ow VPN clients to use your home Internet service 1 Launch a web browser from a computer or mobile device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup VP...

Page 135: ...e Network only radio button This is the default setting The VPN connection is only to your home network not to the Internet service for your home network 7 Click the Apply button Your settings are saved 8 Click For Windows or For Non Windows button and download the configuration files for your VPN clients 9 Unzip the configuration files and copy them to the folder where the VPN client is installed...

Page 136: ...use port forwarding and port triggering to set up rules for Internet traffic You need networking knowledge to set up these features This chapter includes the following sections Port Forwarding to a Local Server on page 137 Port Triggering on page 140 136 ...

Page 137: ...er computer must always use the same IP address 3 Assign the server computer a reserved IP address See Manage Reserved LAN IP Addresses on page 54 4 Launch a web browser from a computer or mobile device that is connected to the network 5 Enter http www routerlogin net A login window opens 6 Enter the router user name and password The user name is admin The default password is password The user nam...

Page 138: ... a descriptive name 9 From the Protocol menu select the protocol If you are unsure select TCP UDP 10 In the External port range field enter the port range 11 Specify the internal ports by one of these methods Leave the Use the same port range for Internal port check box selected Type the port numbers in the Internal Starting Port field and the Internal Ending Port field You can enter a port range ...

Page 139: ...a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter therouter user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Port Forwarding Port Triggering The Port Forwarding Port Trigge...

Page 140: ...stination port number 80 which is the standard port number for a web server process 2 Your router receives the message and finds your port forwarding rule for incoming port 80 traffic 3 The router changes the destination in the message to IP address 192 168 1 123 and sends the message to that computer 4 Your web server at IP address 192 168 1 123 receives the request and sends a reply message to y...

Page 141: ... sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Port Forwarding Port Triggering The Port Forwarding Port Triggering page displays 5 Select the Port Triggering radio button The page adjusts 6 Click the Add Service button 7 In the Service Name field type a descriptive service name 8 From the Service User menu select a user option Any the default allows any computer on the In...

Page 142: ...n servers such as FTP and IRC servers send replies to multiple port numbers Using port triggering you can tell the router to open more incoming ports when a particular outgoing port starts a session An example is Internet Relay Chat IRC Your computer connects to an IRC server at destination port 6667 The IRC server not only responds to your originating source port but also sends an identify messag...

Page 143: ...a session is active for port number 33333 Finding an active session the router restores the original address information replaced by NAT and sends this reply message to your computer 7 When your router receives the incoming message to destination port 113 it checks its session table and finds an active session for port 113 associated with your computer The router replaces the message s destination...

Page 144: ...ear com for product and contact information The chapter contains the following sections Quick Tips on page 145 Troubleshoot With the LEDs on page 145 You Cannot Log In to the Router on page 147 You Cannot Access the Internet on page 147 Troubleshoot Internet Browsing on page 149 Changes Are Not Saved on page 149 Troubleshoot WiFi Connectivity on page 149 Troubleshoot Your Network Using the Ping Ut...

Page 145: ... security settings of the router and WiFi computer must match exactly If you set up an access list on the Advanced Wireless Settings page you must add each WiFi computer s MAC address to the router s access list Network Settings Make sure that the network settings of the computer are correct Wired computers and computers that are connected over WiFi must use network IP addresses on the same networ...

Page 146: ...he error persists it is likely that a hardware problem exists For recovery instructions or help with a hardware problem contact technical support at netgear com support LEDs Never Turn Off When the router is turned on the LEDs light for about 10 seconds and then turn off If all the LEDs stay on this indicates a fault within the router If all LEDs are still lit one minute after power up do the foll...

Page 147: ...now the current IP address clear the router s configuration to factory defaults This sets the router s IP address to 192 168 1 1 For more information see Factory Settings on page 153 Make sure that Java JavaScript or ActiveX is enabled in your browser If you are using Internet Explorer click the Refresh button to be sure that the Java applet is loaded Try quitting the browser and launching it agai...

Page 148: ...of the following Inform your ISP that you bought a new network device and ask them to use the router s MAC address Configure your router to clone your computer s MAC address If your router obtained an IP address but your computer does not load any web pages from the Internet it might be for one or more of the following reasons Your computer might not recognize any DNS server addresses A DNS server...

Page 149: ...r router You might need to go to Internet Explorer and select Tools Internet Options click the Connections tab and select the Never dial a connection Other browsers provide similar options Changes Are Not Saved If the router does not save the changes that you make on the router web pages do the following When entering configuration settings always click the Apply button before moving to another pa...

Page 150: ...wed by the IP address of the router as in this example ping www routerlogin net 3 Click the OK button You see a message like this one Pinging IP address with 32 bytes of data If the path is working you see this message Reply from IP address bytes 32 time NN ms TTL xxx If the path is not working you see this message Request timed out If the path is not functioning correctly one of the following pro...

Page 151: ...trol Panel Verify that the IP address of the router is listed as the default gateway Check to see that the network address of your computer the portion of the IP address specified by the subnet mask is different from the network address of the remote device Check to see that your cable or DSL modem is connected and functioning If your ISP assigned a host name to your computer enter that host name ...

Page 152: ...15 Supplemental Information This chapter includes technical information about your router The chapter covers the following topics Factory Settings on page 153 Technical Specifications on page 154 152 ...

Page 153: ...nsitive Use default hardware address WAN MAC address Internet connection 1500 WAN MTU size AutoSensing Port speed 192 168 1 1 LAN IP Local network LAN 255 255 255 0 Subnet mask Enabled DHCP server 192 168 1 2 to 192 168 1 254 DHCP range Pacific time for NA GMT for WW Time zone 192 168 1 2 DHCP starting IP address 192 168 1 254 DHCP ending IP address Disabled DMZ Disabled Time adjusted for daylight...

Page 154: ... conditions and environmental factors including volume of network traffic building materials and construction and network overhead lower actual data throughput rate Technical Specifications Table 4 Router specifications Description Feature TCP IP RIP 1 RIP 2 DHCP PPPoE PPTP Bigpond Dynamic DNS UPnP and SMB Data and routing protocols North America 100V 50 60 Hz input UK Australia 220V 50 60 Hz inpu...

Page 155: ...s Limited by the amount of WiFi network traffic generated by each node typically 50 70 nodes Maximum computers per wireless network 2 4 GHz 2 412 2 462 GHz US 2 412 2 472 GHz Europe ETSI 5 GHz 5 18 5 24 5 745 5 825 GHz US 5 18 5 24 GHz Europe ETSI Operating frequency range WPA2 PSK and WPA and WPA2 802 11 security 2 Maximum wireless signal rate derived from IEEE Standard 802 11 specifications Actu...

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