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User Manual

AC1900 WiFi Mesh Extender
Essentials Edition

Model EX6400v2

NETGEAR, Inc.
350 E. Plumeria Drive

January 2019

San Jose, CA 95134, USA

202-11981-01

Summary of Contents for EX6400v2

Page 1: ...User Manual AC1900 WiFi Mesh Extender Essentials Edition Model EX6400v2 NETGEAR Inc 350 E Plumeria Drive January 2019 San Jose CA 95134 USA 202 11981 01...

Page 2: ...ficial NETGEAR support resources Compliance and Conformity For regulatory compliance information including the EU Declaration of Conformity visit https www netgear com about regulatory See the regulat...

Page 3: ...18 Log in to the extender after installation 19 Run the Smart Setup installation 19 Chapter 3 Maintain and monitor the extender Change the extender login user name and password 22 Turn password protec...

Page 4: ...r WiFi device 47 Set up an access schedule 48 Change the extender s device name 49 Set up the extender to use a static IP address 50 Configure a router with advanced MAC settings to work with your ext...

Page 5: ...and speed delivering tri band WiFi This chapter covers the following topics LEDs Side and bottom panels When to use your extender How the extender works Note For more information about the topics cove...

Page 6: ...olid red Poor connection Off No connection Router Link LED Off The extender is in a good location Blinking Move the extender closer to the router Router Arrow LED This LED indicates the connection bet...

Page 7: ...e closer to the extender Client Arrow LED Solid green The extender is powered on Solid amber The extender is booting Off The extender is powered off Power LED Solid green WiFi security is enabled WPA...

Page 8: ...on Press the Power On Off button to provide power to the extender The Power LED lights green when the extender is ready WPS button Use this button to connect WPS enabled devices to the extender Access...

Page 9: ...iFi router The extender performs two main jobs The extender connects to a working WiFi network When the extender connects over WiFi to an existing network it functions as a network client similar to h...

Page 10: ...overs the following topics Install your extender in extender mode Install your extender in access point mode Connect a device to the extender network Log in to the extender after installation Run the...

Page 11: ...ing WiFi network Note If your router s WiFi security is set to WPA enterprise or WPA2 enterprise your extender can t connect to your router You must change your router s WiFi security setting You can...

Page 12: ...ink LED doesn t light move the extender closer to the router and try again If it still does not light see Connect with the NETGEAR installation assistant on page 13 Note If your router supports the 5...

Page 13: ...installation assistant to connect the extender to your WiFi router 1 Make sure that your computer or mobile device is set up to obtain an IP address automatically from a DHCP server 2 Connect a compu...

Page 14: ...network Install your extender in access point mode You can use the extender as a WiFi access point which creates a new WiFi hotspot by using a wired Ethernet connection The following instructions assu...

Page 15: ...or cable modem The extender does not function as a router If your network includes a DHCP server you can connect the extender to a switch or hub that is connected to the DHCP server d Return to the N...

Page 16: ...modem The extender does not function as a router If your network includes a DHCP server you can connect the extender to a switch or hub that is connected to the DHCP server a Use an Ethernet cable to...

Page 17: ...WiFi network name MyWiFiExample 5G Extended 2 4 GHz WiFi network name MyWiFiExample Extended 5 GHz WiFi network name MyWiFiExample If your extender connects to the router s 5 GHz WiFi band your extend...

Page 18: ...help with the WPS button on your WPS enabled device check the instructions or online help that came with that device Some older equipment cannot use WPS To connect to the extender using a WPS connecti...

Page 19: ...extender s IP address see Find the extender s IP address on page 58 Run the Smart Setup installation You can use the Smart Setup to change the extender settings This is an easy way to connect the ext...

Page 20: ...he extender s IP address on page 58 A login page displays 3 Enter your admin user name and password and click the LOG IN button The Status page displays 4 Click the SMART SETUP button 5 Follow the pro...

Page 21: ...assword protection off and on Recover a forgotten user name or password Automatically adjust for daylight saving time Manually set the extender clock Back up and manage the extender configuration Retu...

Page 22: ...ocal Android devices http extender s IP address for example http 192 168 1 3 For more information about how to find your extender s IP address see Find the extender s IP address on page 58 A login pag...

Page 23: ...dows based computers http mywifiext or http mywifiext local Mac computers iOS devices and Linux devices http mywifiext local Android devices http extender s IP address for example http 192 168 1 3 For...

Page 24: ...Linux devices http mywifiext local Android devices http extender s IP address for example http 192 168 1 3 For more information about how to find your extender s IP address see Find the extender s IP...

Page 25: ...ress for example http 192 168 1 3 For more information about how to find your extender s IP address see Find the extender s IP address on page 58 A login page displays 3 Enter your admin user name and...

Page 26: ...58 A login page displays 3 Enter your admin user name and password and click the LOG IN button The Status page displays 4 If your browser displays the Menu icon click it The extender menu displays 5 S...

Page 27: ...and Linux devices http mywifiext local Android devices http extender s IP address for example http 192 168 1 3 For more information about how to find your extender s IP address see Find the extender...

Page 28: ...http extender s IP address for example http 192 168 1 3 For more information about how to find your extender s IP address see Find the extender s IP address on page 58 A login page displays 3 Enter y...

Page 29: ...d reset it Use the Reset button Caution This process erases any settings that you configured in the extender To use the Reset button to return the extender to its factory default settings 1 Insert a s...

Page 30: ...on about how to find your extender s IP address see Find the extender s IP address on page 58 A login page displays 3 Enter your admin user name and password and click the LOG IN button The Status pag...

Page 31: ...f the browser If you enabled the One WiFi Name feature enter one of the following URLs Windows based computers http mywifiext or http mywifiext local Mac computers iOS devices and Linux devices http m...

Page 32: ...xt local in the address field of the browser If you enabled the One WiFi Name feature enter one of the following URLs Windows based computers http mywifiext or http mywifiext local Mac computers iOS d...

Page 33: ...ter or mobile device that is connected to your extender network 2 Log in to your extender If you did not enable the One WiFi Name feature enter http mywifiext local in the address field of the browser...

Page 34: ...Settings page displays 6 Click the RESTART button and click the Yes button to confirm The extender restarts which takes about two minutes User Manual 34 Maintain and monitor the extender AC1900 WiFi...

Page 35: ...hidden network Disable or enable the WiFi radios Change the WiFi speed Use WPS to add a computer to the extender s WiFi network Deny access to a computer or WiFi device Set up an access schedule Chang...

Page 36: ...t Connect feature To enable or disable the One WiFi Name feature 1 Launch a web browser from a computer or mobile device that is connected to your extender network 2 Log in to your extender If you did...

Page 37: ...disable smart connect The Smart Connect feature selects the fastest WiFi band for your WiFi devices to connect to To enable the Smart Connect feature your extender s 2 4 GHz and 5 Ghz networks must u...

Page 38: ...enu icon click it The extender menu displays 5 Select Settings Wireless The Wireless page displays 6 To enable the Smart Connect feature select the Yes radio button Note For you to use this feature th...

Page 39: ...find your extender s IP address see Find the extender s IP address on page 58 A login page displays 3 Enter your admin user name and password and click the LOG IN button The Status page displays 4 If...

Page 40: ...age displays the WiFi settings Change the WiFi network name To change the WiFi network name 1 Launch a web browser from a computer or mobile device that is connected to your extender network 2 Log in...

Page 41: ...den network you must know its SSID and password and manually enter them To turn off the SSID broadcast to create a hidden network 1 Launch a web browser from a computer or mobile device that is connec...

Page 42: ...ce that is connected to your extender network 2 Log in to your extender If you did not enable the One WiFi Name feature enter http mywifiext local in the address field of the browser If you enabled th...

Page 43: ...WiFi Name feature enter http mywifiext local in the address field of the browser If you enabled the One WiFi Name feature enter one of the following URLs Windows based computers http mywifiext or htt...

Page 44: ...i security is set connecting with WPS automatically sets WPA WPA2 WiFi security on the extender network and generates a random passphrase You can view this passphrase on the WiFi Settings page for mor...

Page 45: ...enu displays 5 Select Settings Do More Connect Devices WPS The Connected Devices WPS page displays 6 Leave the Push Button recommended radio button selected 7 Click the WPS button For two minutes the...

Page 46: ...ind the extender s IP address on page 58 A login page displays 3 Enter your admin user name and password and click the LOG IN button The Status page displays 4 If your browser displays the Menu icon c...

Page 47: ...mputer or mobile device that is connected to your extender network 2 Log in to your extender If you did not enable the One WiFi Name feature enter http mywifiext local in the address field of the brow...

Page 48: ...nder If you did not enable the One WiFi Name feature enter http mywifiext local in the address field of the browser If you enabled the One WiFi Name feature enter one of the following URLs Windows bas...

Page 49: ...nable the One WiFi Name feature enter http mywifiext local in the address field of the browser If you enabled the One WiFi Name feature enter one of the following URLs Windows based computers http myw...

Page 50: ...the browser If you enabled the One WiFi Name feature enter one of the following URLs Windows based computers http mywifiext or http mywifiext local Mac computers iOS devices and Linux devices http myw...

Page 51: ...Fi access control or ACL is enabled the WiFi device connects to the extender but cannot get an IP address from the extender and cannot access the Internet To allow the WiFi device to receive an IP add...

Page 52: ...and WiFi devices that are connected to the extender network 6 On the router add the extender s virtual MAC address and all the virtual MAC addresses connected to the extender network to your router s...

Page 53: ...om a computer or mobile device that is connected to your extender network 2 Log in to your extender If you did not enable the One WiFi Name feature enter http mywifiext local in the address field of t...

Page 54: ...ur extender network 2 Log in to your extender If you did not enable the One WiFi Name feature enter http mywifiext local in the address field of the browser If you enabled the One WiFi Name feature en...

Page 55: ...nce select the Enable 20 40 MHz Coexistence check box To disable 20 40 MHz coexistence clear the Enable 20 40 MHz Coexistence check box 7 Click the SAVE button Your settings are saved User Manual 55 E...

Page 56: ...roubleshooting This chapter contains the following topics FAQs Find the extender s IP address Cannot connect to the extender Cannot join a WiFi network and receive an error message Cannot access mywif...

Page 57: ...y on the extender I cannot access the extender anymore What can I do The extender cannot check to see if the WEP password is correct If you entered the wrong password your WiFi enabled computer or mob...

Page 58: ...ton on the extender for seven seconds until the Power LED lights amber 2 Release the Reset button and wait for the extender to reboot The extender resets and returns to the factory default settings Fi...

Page 59: ...mywifiext net If you already set up the extender but can no longer connect to it over WiFi check to see if the Client Link LED is off If you cannot get a WiFi connection working you can use an Etherne...

Page 60: ...s you are not connected to the extender s WiFi network This website is not a regular Internet website It is a local web address used to log in to the extender web interface and view the extender s set...

Page 61: ...owsing history and try again For more information see the help content for your web browser Try using another web browser Assign a static IP address to your computer Before you change any network sett...

Page 62: ...6 Supplemental information This appendix covers the following topics Factory default settings Technical and environmental specifications 62...

Page 63: ...etwork name SSID Disabled Security Auto1 Transmission speed Varies by region Country region 802 11ac 802 11n 802 11g 802 11b 802 11a Operating mode Max 450 Mbps Data rate in the 2 4 GHz band Disabled...

Page 64: ...y Network protocol and standards compatibility Dimensions 6 34 x 3 2 x 1 75 in 161 x 81 4 x 44 5 mm Weight 0 66 lb 0 3 kg Physical specifications Operating temperature 32 to 104 F 0 to 40 C Operating...

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