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MAN-REF-CASW
Notice to the Customer
Comments about this manual may be submitted via mailto:
or by visiting our website:
http://www.netex.com
Always include the complete title of the document with your comments.
Information on Network Executive Software’s general software support policy (e.g., alternate contact
methods, support severity level descriptions, and service status definitions) may be found at
http://www.netex.com/services/supportpolicy.html
Details on Network Executive Software’s warranty and support policies specific to NESiGate may be
found at
http://www.netex.com/services/warrantyNG.html
.
NESiGate Modification Policy
NESiGate is an appliance that contains proprietary software and firmware. Modifications to the soft-
ware, firmware, or hardware platform that are not specifically authorized by NESi are prohibited.
Examples of prohibited activities include (but are not limited to) the following items:
•
Installing other software on NESiGate
•
Modifying the file system (including adding, deleting, or moving files and/or directories, or
changing permission levels, ownership, or other attributes of files and/or directories)
•
Adding or deleting user accounts
•
Starting or stopping system services
•
Adding or removing hardware components
Any unauthorized modifications to NESiGate may affect its operation and/or obstruct NESi’s ability to
diagnose problems and provide corrections. Any work resulting from unauthorized modifications shall
be paid by the customer at NESi’s then-current support rates and may result in the immediate termina-
tion of warranty/support coverage.
