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Videotron 3G39W-V

USER GUIDE

Summary of Contents for Videotron 3G39W-V

Page 1: ...Videotron 3G39W V USER GUIDE ...

Page 2: ... useful life it must be taken to a recycling centre and processed separately from domestic waste The cardboard box the plastic contained in the packaging and the parts that make up this device can be recycled in accordance with regionally established regulations Never dispose of this electronic equipment along with your household waste You may be subject to penalties or sanctions under the law Ins...

Page 3: ...7 3G39W V Default Settings 7 Safety and Product Care 8 Transport and Handling 8 Installation and Configuration of the 3G39W V 9 Placement of your 3G39W V 9 Hardware installation 10 Connecting via a cable 10 Connecting wirelessly 10 First Time Simple Configuration Wizard 11 Management Console Login Procedure 13 Management Console 14 Advanced Features 16 Technical Data 41 Electrical Specifications 4...

Page 4: ...confirm that you comply with the minimum system requirements below An activated 3G SIM card Computer with Windows Macintosh or Linux based operating systems with a working Ethernet adapter with TCP IP Protocol installed A Web Browser such as Internet Explorer Netscape Navigator Mozilla Firefox Opera Safari etc Wireless Computer System Requirements o Computer with a working 802 11b 802 11g or 802 1...

Page 5: ...ber of Wi Fi users can also affect data speeds Maximum wireless signal rate and coverage values are derived from IEEE Standard 802 11g and 802 11n specifications Actual wireless speed and coverage are dependent on network and environmental conditions included but not limited to volume of network traffic building materials and construction layout Package Contents The 3G39W V package consists of 3G3...

Page 6: ... on LAN port traffic 3G Solid blue light when the 3G39W V is connected via 3G blinks on traffic Power Solid amber light when device is powered on Blinking during device start up Table 2 LED Indicators Integrated Interfaces The following integrated interfaces are available on the 3G39W V INTERFACE FUNCTION SIM Slot Insert your SIM card here until you hear a click Please be careful to insert the SIM...

Page 7: ... 192 168 20 1 Subnet Mask 255 255 255 0 Default Gateway 192 168 20 1 Table 5 LAN Management Default Settings WAN INTERNET WAN mode DHCP Table 6 WAN Port Default Settings WIRELESS WI FI SSID Refer to the included wireless security card Security WPA2 PSK Security Key Refer to the included wireless security card Table 7 Wi Fi Default Settings For security purpose each 3G39W V comes with a unique SSID...

Page 8: ...levated surfaces Allow it to lie freely There should be no obstructions in its path and no heavy items should be placed on the cord In addition do not walk on step on or mistreat the cord To safeguard the equipment against overheating make sure that all openings in the unit that offer exposure to air are unobstructed WARNING Disconnect the power line from the device before servicing Transport and ...

Page 9: ...e the 3G39W V near a cordless telephone that operates at the same radio frequency as the 3G39W V 2 4GHz Avoid obstacles and interference Avoid placing your 3G39W V near devices that may emit radio noise such as microwave ovens Dense objects that can inhibit wireless communication include Refrigerators Washers and or dryers Metal cabinets Large aquariums Metallic based UV tinted windows If your wir...

Page 10: ...ttp my router or http 192 168 20 1 into the address bar and press enter 5 Follow the steps to set up your 3G39W V Connecting wirelessly 1 Ensure Wi Fi is enabled on your device computer laptop Smartphone 2 Scan for wireless networks in your area and connect to the network name that matches the Wireless network name found on the Wireless Security Card included in the box Figure 2 Included Security ...

Page 11: ...tion tab in the Advanced View of the management console Please note The system language defaults to utilising French To change the system language to English please see the Management section detailed on page 36 Figure 3 Startup Wizard Language and Time Zone Settings Select your Language Preference and Time Zone then click Next Figure 4 Startup Wizard Web Configuration Username and Password Settin...

Page 12: ... Name Max 32 Characters The SSID Service Set Identifier is the name of your wireless network Use a unique name to identify your wireless network so that you can easily connect from your wireless clients This field is case sensitive and can be up to 32 characters You should change the default SSID for added security Figure 6 Startup Wizard Wi Fi Security Settings This page allows you to configure W...

Page 13: ...access to the configuration settings of your 3G39W V To log in to the management console and view the status and make changes to your 3G39W V please follow the steps below 1 Open your web browser e g Internet Explorer Firefox Safari and navigate to http 192 168 20 1 or http my router 2 Enter the username and password configured during the first time setup and click submit The default username admi...

Page 14: ...ed for the 3G operation mode OPTION DEFINITION Always ON Enables the 3G internet connection and does not disconnect even if idle OFF The 3G39W V will not connect to the Internet Automatic 3G Backup The Automatic 3G Backup feature of the 3G39W V is designed to provide a backup 3G Internet connection when you use the WAN connection as your primary when the primary fails The Internet connection will ...

Page 15: ...ame to identify your wireless device so that you can easily connect to it from your wireless clients This field is case sensitive and can be up to 32 characters SSID Broadcast Select Disabled to hide the SSID of your 3G39W V If disabled other people will not be able to easily see your 3G39W V s SSID To add wireless clients with broadcast disabled the SSID will need to be manually configured on eac...

Page 16: ... Click Switch to Advanced View for configuring the advanced features of your 3G39W V Status The status page provides system related information and is displayed when you login to the 3G39W V management console and switch to Advanced View By default the status page will show System Info Local Network WWAN Connection Status and Ethernet Status To view either WAN PPPoE or PPTP status individually cli...

Page 17: ...Internet connection alive does not disconnect OFF Does not connect to the Internet Automatic 3G Backup The Automatic 3G Backup feature of the 3G39W V is designed to provide a backup 3G Internet connection when you use the WAN connection as your primary when the primary fails The Internet connection will automatically switch back to your WAN connection once your WAN Internet connection is back onli...

Page 18: ...net Service Provider Gateway Type in the WAN Gateway assigned by your Internet Service Provider Primary Secondary DNS Type in the DNS address assigned by your Internet Service Provider MAC Clone Please input the MAC address of your computer here if your service provider only permits computers with a certain MAC address to access the Internet If you are using the computer which used to connect to t...

Page 19: ...Please input the MAC address of your computer here if your service provider only permits computers with a certain MAC address to access the Internet If you are using a computer which used to connect to Internet via a cable modem you can simply press the Default button to fill the MAC address field with the MAC address of your computer NAT Configuration Enable or disable Network Address Translation...

Page 20: ...t when the Connect button on this page is pressed and disconnects when the Disconnect button is pressed MAC Clone Please input the MAC address of your computer here if your service provider only permits computers with a certain MAC address to access the Internet If you are using the computer which used to connect to the Internet via cable modem you can simply press the Default button to fill the M...

Page 21: ...ps the Internet connection alive does not disconnect On Demand Only connects to Internet when there s a connection attempt OFF Only connects to the Internet when the Connect button on this page is pressed and disconnects when the Disconnect button is pressed Mac Clone Please input the MAC address of your computer here if your service provider only permits computers with a certain MAC address to ac...

Page 22: ...18 Advanced View WAN Failover Settings NAME DESCRIPTION Automatic 3G Backup Default setting is Disable Set it to Enable if you intend to turn on the Automatic 3G Backup function 3G NAT Enable NAT on the 3G connection Interface Metric The default value is 20 please enter the valid value from 1 to 9999 suitable for your network environment Internet Host Enter an Internet address here to check the In...

Page 23: ...of the IP Address Primary DNS Server Secondary DNS Server This Feature allows you to manually assign DNS Servers Gateway The default is the IP of your 3G39W V Lease Time DHCP Lease time of the DHCP Client of your 3G39W V Statically Assigned This feature allows you to statically assign IP addresses to the MAC Addresses The Format of MAC address is XX XX XX XX XX XX 802 11d Spanning Tree The default...

Page 24: ...red optional Advanced Routing Dynamic Dynamic Routing uses the RIP protocol to allow the 3G39W V to adapt to changes in the network RIP enables the device to determine the best route for each packet based on the hop count or number of hops between Source and Destination To enable Dynamic Routing select Enable from the drop box and click Apply DHCP Client List This page allows you to view the curre...

Page 25: ...ode Select this if 802 11b and 802 11g and 802 11n wireless devices are in your network Network Name SSID The SSID Service Set Identifier is the name of your wireless network Use a unique name to identify your wireless device so that you can easily connect to it from your wireless clients This field is case sensitive and can be up to 32 characters You should change the default SSID for added secur...

Page 26: ...tted If you set this value too low it will result in bad performance RTS Threshold When the packet size is smaller than the RTS threshold the wireless router will not use the RTS CTS mechanism to send this packet AP Isolation This feature allows you to isolate clients on your wireless network To enable communication between the wireless clients connected to your 3G39W V select Disabled To terminat...

Page 27: ...tings of Security Mode Select the security mode for the wireless network See below for more information Access Policy This feature allows MAC Address Control which prevents unauthorized clients from accessing your wireless network Select whether to allow block users on the policy list and add their MAC addresses to the list on the format XX XX XX XX XX XX Table 20 Advanced View Wi Fi Security Sett...

Page 28: ...you would like to use in the WEP Key 1 field Click Apply to save the settings Figure 25 Advanced View Wi Fi Security Settings WEP WPA1 WPA2 WPA Wi Fi Protected Access authentication is suitable for enterprise applications It must be used in conjunction with an authentication server such as RADIUS to provide centralized access control and management It provides a stronger encryption and authenticat...

Page 29: ...e 3G39W V for your default SSID and Security key to begin connecting your wireless devices 802 1x In order to use 802 1X security you need to have a RADIUS server on your network that will act as the authentication server Please type in the details for your RADIUS server in the fields required Figure 28 Advanced View Wi Fi Security Settings 802 1x Please note After configuring wireless security yo...

Page 30: ...S via PIN code you have to know the PIN code of the wireless client and switch it to WPS mode then input the wireless client PIN to the 3G39W V web interface Table 21 Advanced View Enable or Disable WPS Figure 29 Advanced View WPS Settings Disabled Use the drop box to either enable or disable the WPS function Figure 30 Advanced View WPS Settings Enabled OPTION DEFINITION Status If the wireless sec...

Page 31: ...www netcomm com au 3G39W V User Guide 31 YML39W VX Station List The Station List shows the wireless clients currently associated with your 3G39W V Figure 31 Advanced View Wi Fi Station List ...

Page 32: ... that do not match any rules are accepted or dropped MAC IP Port Filtering Settings OPTION DEFINITION MAC Address MAC address of a local computer Dest IP Address Destination IP Address for the filter rule Source IP Address Source IP Address for the filter rule Protocol Select the port number protocol type TCP UDP or both If you are unsure then leave it to the default TCP UDP setting Dest Port Rang...

Page 33: ... 33 Advanced View Port Forwarding Settings OPTION DEFINITION Virtual Server Settings Enable Disable port forwarding IP Address The LAN IP address that the public port number packet will be sent to Port Range The public port numbers to be sent to the specific LAN IP address Protocol Select the port number protocol type TCP UDP or both If you are unsure then leave it as the default TCP UDP setting C...

Page 34: ...PTION DEFINITION DMZ Settings Enable disable DMZ DMZ IP Address Fill in the IP address of a particular host in your LAN Network that will receive all the packets originally going to the WAN port Public IP address of your 3G39W V Table 25 Advanced View DMZ Settings Click Apply to save the above configurations System Security This page allows you to improve the security of your 3G39W V through the S...

Page 35: ...gs Select which connection type the content filtering applies to Web Content Filter Tick the boxes to enable Proxy Java or ActiveX content filtering Click Apply to save the settings URL Filter Block access to a website by entering its full URL address and clicking Add Rules can be deleted at any time via this page Host Filter Block access to certain websites by entering a keyword Rules can be dele...

Page 36: ...s internal clock with the global Internet Time These settings will affect functions such as System Log entries and Firewall settings Green AP To provide optional reduction in power usage you can assign a particular time to reduce the WiFi power output Please note that a reduction in the WiFi power output can potentially reduce coverage data throughput speeds and stability If you are having problem...

Page 37: ...ive pings to the Destination Address and 3 consecutive pings to the Second Address every Periodic Ping Accelerated Timer seconds If all accelerated pings in step D fail the 3G39W V reboots after waiting the amount of time entered in the Fail Count times If any of the pings succeed the 3G39W V returns to step A and does not reboot Please note The Periodic Ping Timer should never be set to a value l...

Page 38: ...9W V Figure 39 Advanced View Settings Manager Settings OPTION DEFINITION Export Settings Select to export the current configuration of the 3G39W V You can also encrypt the export settings file by selecting Encryption and then entering a password Import Settings Select the file to import the configuration from Load Factory Defaults Reset the 3G39W V to factory defaults Reboot Router Reboot the 3G39...

Page 39: ...www netcomm com au 3G39W V User Guide 39 YML39W VX Statistics This page allows you to view the LAN WAN and wireless statistics of your 3G39W V Figure 40 Advanced View System Statistics ...

Page 40: ... V for troubleshooting and diagnostic purposes Figure 41 Advanced View System Log Settings OPTION DEFINITION Remote Log Server IP Address Enter the address of a remote syslog server The syslog contents will be forwarded to this address Remote Log Server IP Port Enter the port the remote syslog server is running on System Log The current contents of the 3G39W V system log ...

Page 41: ...Ethernet WAN LAN x 1 WLAN Antenna connector SMA female connector LED Indicators Power 3G Wi Fi Internet WAN LAN Operating Temperature 0 50 degrees Celsius operating temperature Power input 12VDC 1 5A Dimensions Weight 133 mm L x 137 mm H x 34 mm W 250 grams Regulatory Compliancy PTCRB FCC IC ROHS Table 29 Technical Specifications for the 3G39W V Electrical Specifications A suitable power supply is...

Page 42: ...eboot every minute regardless of what happens Reset it to 0 if you don t want this feature or something quite large if you don t want the router to reboot so often 4 Router has connection but cannot access the internet Check that DNS Masquerade is enabled by clicking on the LAN link on the configuration interface Make sure that DHCP DNS server address 1 IP address is set to the same address as tha...

Page 43: ... 19 Table 14 Advanced View WAN Settings PPPoE 20 Table 15 Advanced View WAN Settings PPTP 21 Table 16 Advanced View WAN Failover Settings 22 Table 17 Advanced View LAN Settings 23 Table 18 Advanced View Wi Fi Settings 25 Table 19 Advanced View Advanced Wi Fi Settings 26 Table 20 Advanced View Wi Fi Security Settings 27 Table 21 Advanced View Enable or Disable WPS 30 Table 22 Advanced View WPS Sett...

Page 44: ...es not transfer any right title or interest in NetComm s or its licensors intellectual property rights to you You are permitted to use this Manual for the sole purpose of using the NetComm product to which it relates Otherwise no part of this Manual may be reproduced stored in a retrieval system or transmitted in any form by any means be it electronic mechanical recording or otherwise without the ...

Page 45: ...o try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Changes or modifications not expressly approved by t...

Page 46: ...me si le brouillage est susceptible d en compromettre le fonctionnement This Class B digital apparatus complies with Canadian ICES 003 Cet appareil numérique de la classe B est conforme à la norme NMB 003 du Canada IMPORTANT NOTE IC Radiation Exposure Statement This equipment complies with IC RSS 102 radiation exposure limits set forth for an uncontrolled environment This equipment should be insta...

Page 47: ... 46 3G39W V User Guide www netcomm com au YML39W VX Contact Address NETCOMM LIMITED Head Office PO Box 1200 Lane Cove NSW 2066 Australia P 61 0 2 9424 2070 F 61 0 2 9424 2010 E sales netcomm com au W www netcomm com au ...

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