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Telus smart Hub

TELUS Smart Hub

HSPA WiFi Router with Voice

User Manual

Summary of Contents for Telus Smart Hub

Page 1: ...Telus Smart Hub TELUS Smart Hub HSPA WiFi Router with Voice User Manual...

Page 2: ...ter RJ45 LAN Cable RJ11 Phone Cable Quick Start Guide Wireless Security Card CD Quick Start Guide and User Manual in PDF format 1 2 Key features 1 Up to 7 2Mbps down 5 76Mbps up1 2 2 x Voice ports cir...

Page 3: ...nvironmental factors When choosing a location to place your Smart Hub please keep in mind that the Smart Hub will need adequate 3G signal strength in order to provide Internet connectivity Similarly t...

Page 4: ...n conflict with your wireless network Use the Site Survey capabilities found in your Wireless client laptop computer etc to locate any other wireless networks that are available see your wireless adap...

Page 5: ...ck 5 Connect the power adapter to the Power socket on the back of the Smart Hub 6 Plug the power adapter into the wall socket and switch on the power 7 Wait approximately 60 seconds for the Smart Hub...

Page 6: ...eg SSID TELUS_Smart_ Hub_25 Smart Hub Web Interface Access Username admin Password admin APN for 3G Connection APN isp TELUS com 2 12 First time simple configuration wizard When you log in to your Sma...

Page 7: ...ou will not be able to connect to your Smart Hub via WiFi devices SSID Broadcast Name Max 32 Characters The SSID Service Set Identifier is the name of the wireless network broadcast by your Smart Hub...

Page 8: ...uthorized access to your wireless network WPA2 PSK with the AES algorithm is recommended for maximum security followed by WPA PSK with TKIP for strong security with maximized compatibility for older d...

Page 9: ...elus Smart Hub After clicking Finish the Smart Hub will save your configuration and reboot itself Please wait as this process takes approximately 2 minutes You will be guided back to the management co...

Page 10: ...e follow the steps below 1 Open your web browser e g Internet Explorer Firefox Safari and navigate to http 192 168 20 1 2 Enter the username and password configured during the first time setup wizard...

Page 11: ...et 3 2 Maximum REN Loading Please note that each of the line interfaces on the Smart Hub is capable of supporting multiple analog telephones connected via splitters The ringer equivalence number REN f...

Page 12: ...e dialing number 3 6 3 Call Waiting Call waiting allows for indication and answering of an incoming telephone whilst an existing call is underway To disable call waiting dial 43 and hang up after you...

Page 13: ...ll Forwarding Not Reachable dial 62 Hang up after you hear 2 high pitch beeps To check the status of Call Forwarding Not Reachable dial 62 or view the advanced status page of the management console a...

Page 14: ...er logging in to the Smart Hub and can also be accessed by selecting Basic Status from the menu The status page shows the 3G connection status Signal Strength dBm SIM Status and Ethernet Port Status 4...

Page 15: ...up The Automatic 3G Backup feature of the Smart Hub is designed to provide a backup 3G Internet connection when you use the WAN connection as your primary when the primary fails The Internet connectio...

Page 16: ...om your wireless clients This field is case sensitive and can be up to 32 characters SSID Broadcast Select Disabled to hide the SSID of your Smart Hub If disabled other people will not be able to easi...

Page 17: ...ges Click Switch to advanced view for configuring the advanced features of your Smart Hub 5 1 Status The status page provides system related information and is displayed when you login to the Smart Hu...

Page 18: ...have 3G NAT Enabled by Default this option allows you to switch NAT Network Address Translation on or off Interface Metric This field allows you to customize the metric of the 3G interface This setti...

Page 19: ...can choose a specific band or operator on this page 5 2 3 WAN The WAN page allows you to configure the optional WAN Ethernet port Select the WAN connection type suitable for your environment and confi...

Page 20: ...n simply press the Default button to fill the MAC address field with the MAC address of your computer Click Apply to save the settings 5 2 3 2 DHCP This connection will get the IP address from the Int...

Page 21: ...Operation Mode There are 3 Modes Keep Alive Keeps the internet connection alive does not disconnect On Demand Only ocnnects to the internet when there s a connect attempt Mac Clone Please input the MA...

Page 22: ...he Internet connection alive does not disconnect On Demand Only connects to Internet when there s a connection attempt Manual Only connects to the Internet when the Connect button on this page is pres...

Page 23: ...pear The Smart Hub s Internet failover settings can be viewed and configured by selecting the WAN menu item under the Internet Settings tab in the Advanced View of the Management Console Name Descript...

Page 24: ...Address The End IP address of your DHCP IP Pool Subnet Mask The subnet mask of the IP Address Primary DNS Server Secondary DNS Server This Feature allows you to manually assign DNS Servers Default Ga...

Page 25: ...ses the RIP protocol to allow the Smart Hub to adapt to changes in the network RIP enables the device to determine the best route for each packet based on the hop count or number of hops between Sourc...

Page 26: ...ly Select this if all of your wireless clients are 802 11g 11 b g n Mixed mode Select this if 802 11b and 802 11g and 802 11n wireless devices are in your network Network Name SSID The SSID Service Se...

Page 27: ...ireless settings for your Smart Hub These settings should not be changed unless you are aware of what effect they will have The Smart Hub s advanced Wireless settings can be viewed and configured by s...

Page 28: ...unication between the wireless clients please choose Enabled TX Power This determines the output power of the antenna WMM Capable WMM WiFi MultiMedia if enabled supports QoS for experiencing better au...

Page 29: ...ivalent Privacy helps prevent against unwanted wireless users accessing your Smart Hub It offers a lower level of security in comparison to WPA PSK and WPA2 PSK WPA1 WPA2 WPA WiFi Protected Access aut...

Page 30: ...please enter the key in the Passphrase field The key needs to be more than 8 characters and less than 63 characters and it can be any combination of letters and numbers Please note that the configura...

Page 31: ...curity you also need to configure your wireless adapter to use the same security settings before you can connect wirelessly Not all wireless adapters support WPA PSK WPA2 PSK WPA WPA2 security please...

Page 32: ...web interface The Smart Hub s WPS settings can be viewed and configured by selecting the WPS menu item under the Wireless Settings tab in the Advanced View of the Management Console WPS Use the drop...

Page 33: ...IP Port Filtering Select Enable to enable MAC IP Port Filtering Default Policy Select whether packets that do not match any rules are accepted or dropped 5 4 1 2 MAC IP Port Filtering Settings MAC Add...

Page 34: ...ed on the Smart Hub by selecting the Port Forwarding menu item under the Firewall tab in the Advanced View of the Management Console Virtual Server Settings Enable Disable port forwarding IP Address T...

Page 35: ...he Advanced View of the Management Console DMZ Settings Enable disable DMZ DMZ IP Address Fill in the IP address of a particular host in your LAN Network that will receive all the packets originally g...

Page 36: ...e Content Filtering menu item under the Firewall tab in the Advanced View of the Management Console Web Content Filter Tick the boxes to enable Proxy Java or ActiveX content filtering Click Apply to s...

Page 37: ...me and password NTP Settings The NTP Network Time Protocol settings allow your router to synchronize its internal clock with the global Internet Time These settings will affect functions such as Syste...

Page 38: ...3 pings fail the Smart Hub sends 3 consecutive pings to the Second Address The Smart Hub then sends 3 consecutive pings to the Destination Address and 3 consecutive pings to the Second Address every...

Page 39: ...anagement Console Once you have selected the new firmware file click Apply to start the upgrade process The upgrade process takes several minutes so please be patient whilst this process is carried ou...

Page 40: ...cs This page allows you to view the LAN WAN and wireless statistics of your Smart Hub The Smart Hub s advanced statistics can be viewed by selecting the Statistics menu item under the Administration t...

Page 41: ...system events are logged You can use this page to check the log of your Smart Hub for troubleshooting and diagnostic purposes The Smart Hub s System Log can be viewed by selecting the System Log menu...

Page 42: ...dicator light it will be lit Q Why am I not able to see I have a voicemail waiting A The Smart Hub service plans include TELUS Voicemail to Text service Once enabled your voicemails will be converted...

Page 43: ...ame with the setup instructions What can I do A If you have lost your security card and forgotten the wireless security details SSID and WiFi network password there is a label stuck to the base of you...

Page 44: ...ses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that i...

Page 45: ...with Canadian ICES 003 Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada To reduce potential radio interference to other users the antenna type and its gain should be so c...

Page 46: ...on Trademarks and registered trademarks are the property of NetComm Limited or their respective owners Specifications are subject to change without notice Images shown may vary slightly from the actua...

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