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User Manual

NTC-790/NTC-990

Summary of Contents for NTC-790

Page 1: ...User Manual NTC 790 NTC 990...

Page 2: ...NTC 790 NTC 990 HSPA Cellular Router User Manual This manual covers the following products NTC 790 NTC 990 Revision 1 55 NetComm Limited March 2009 1...

Page 3: ...3 1 How to configure the DHCP relay agent 30 7 3 2 How to configure static DHCP assignments 31 7 4 How to configure your Device s IP address manually no DHCP 32 8 Advanced Features 33 8 1 How to confi...

Page 4: ...onnection 61 11 2 7 The SIM status indicates that the SIM is not installed or reboot required on the Home page 61 11 2 8 How can I reset the cellular router s IP address to default 62 11 2 9 I am havi...

Page 5: ...manual will take you through the steps required to configure and use your unit correctly Additionally the router may be configured via the units serial V 24 port using AT V 250 commands this method o...

Page 6: ...olours POWER Green The green Power LED indicates correct power is applied to the DC power input jack DCD Amber The amber Carrier Detect LED illuminates to indicate a Data connection Tx Rx Red The red...

Page 7: ...are three possible states that the RSSI LED can operate in based upon signal level Solid Indicates the RSSI level is 90dbm or greater strong Flashing once per second Indicates the RSSI level is 110dbm...

Page 8: ...owser Install the supplied antenna to the Cellular Router This needs to be screwed to the RF Antenna connector For 850MHz networks use the Black antennas provided For 900MHz networks use the Black ant...

Page 9: ...and select Properties to open the configuration dialogue box of Local Area Connection as below Find and click Internet Protocol TCP IP from the protocol list box and then click the Properties button...

Page 10: ...ess the Close button to complete the computer preparation for the Cellular Router Enter the address below in your web browser and connect The username and password are defined below Whenever you make...

Page 11: ...uired to access the Cellular Router s web browser NOTE If the Ethernet IP address of the Cellular Router needs to be changed then refer to the section Configuring the Ethernet IP address Revision 1 55...

Page 12: ...unlocking the SIM card 4 1 Inserting the SIM card First make sure the SIM card is inserted correctly You insert the SIM with gold side up and in the direction as shown below Revision 1 55 NetComm Limi...

Page 13: ...IM If the SIM card is locked you will need to unlock it with a PIN provided with your SIM card You can find out if the SIM is locked by viewing the SIM Status on the Home page Revision 1 55 NetComm Li...

Page 14: ...If the SIM Status is ENTER PIN as above then do the following Click on the Security Link on the left Revision 1 55 NetComm Limited March 2009 13...

Page 15: ...link you should see the following message Click OK Next enter the PIN code and confirm the PIN code Then click Save Once the SIM has been unlocked you will see a pop up confirming this Revision 1 55...

Page 16: ...Now Click on the link and the Home Status page should look as below with SIM Status OK Revision 1 55 NetComm Limited March 2009 15...

Page 17: ...act your carrier to obtain this number Your carrier will issue you a PUK code to enable you to unlock the USIM and enter a new PIN code Enter the new PIN and PUK codes press save If you have entered t...

Page 18: ...Now Click on the link and the Home Status page should look as below with SIM Status OK Revision 1 55 NetComm Limited March 2009 17...

Page 19: ...it is installed When this feature is enabled the PIN entered by the user when they set the Remember PIN feature is encrypted and stored locally in the cellular router the next time the USIM asks the c...

Page 20: ...do this click on the Band link You may want to do this if you re using the router in a country with multi frequency networks that may not all support HSPA you can select the router to only connect on...

Page 21: ...ptions are applicable UMTS 900MHz Only UMTS 900 MHz only WCDMA ALL UMTS 900 2100 1900MHz UMTS 900MHz 2G UMTS 900 MHz GSM EDGE GPRS 900 1800 1900MHz 2G GSM EDGE GPRS 900 1800 1900MHz All Bands autoband...

Page 22: ...nnection directly from the Cellular Router acting as the PPP Client most common Initiating the PPP Connection from a different PPP client i e laptop or router with the Cellular Router running in PPPoE...

Page 23: ...ed as below The PPP status on the page should be DISABLED network as indicated by the large arrow as your new device is not yet configured to connect to the cellular network Click the Data Connection...

Page 24: ...ect the profile that you wish to connect to make sure that the APN name field is correct This is very important The examples above shows the APN name to be apnname1 apnname2 apnname3 as examples but y...

Page 25: ...example above shows the APN name to be apnname4 as an example but yours will be specific to your carrier As for the APN the User and Password fields will need to be set appropriately for your specific...

Page 26: ...e profile that you wish to connect to 4 in this case Click Auto Connect Enable Click Save From now on Auto Connect will keep remain enabled and the router will automatically connect unless you come ba...

Page 27: ...age Please pay close attention to PPP field on the page shown by the arrow PPP Status should be UP PPP IP Address shows the current IP address that the network has allocated for the Cellular Router Yo...

Page 28: ...to suit your carrier In addition you may specify an optional Service Name when a Service Name is specified the connected device must use the same service name when connecting This facility is particul...

Page 29: ...gured in your browser to access the configuration pages 7 2 How to configure DNS Masquerading This facility is available on the LAN page DNS masquerading allows the cellular router to forward DNS requ...

Page 30: ...et DNS1 and DNS2 or if DNS Masquerade is enabled the DHCP DNS1 address will automatically be set to the cellular routers LAN address This default values example has a start address of 120 an end addre...

Page 31: ...cility is available on the DHCP page To enable DHCP relay simply enable the DHCP relay agent and specify the DHCP server address as below Enabling DHCP Relay will automatically disable the local DHCP...

Page 32: ...page You may assign a particular IP address to a specific device every that device makes a DHCP request as follows Click Add Enter a name for the computer or device Enter the computer or device MAC E...

Page 33: ...Set your devices IP address to any valid IP between 192 168 1 2 and 192 168 1 119 or disable the DHCP server and use any address Do not use the IP address assigned to the modem s Ethernet Connector S...

Page 34: ...llows A Every Periodic Ping Timer seconds the router sends 3 consecutive pings to the Destination Address B If all 3 pings fail the router sends 3 consecutive pings to the Second Address C The router...

Page 35: ...then accelerates the ping attempts to once every 60 seconds and if 3 successive ping attempts at the one minute interval fails the modem will reboot Periodic Ping Enabled NB The traffic generated by t...

Page 36: ...atically reboot on a periodic interval specified in minutes While this is not necessary it does ensure that in the case of remote installations it will reboot the router if some anomaly occurs The def...

Page 37: ...address below is an example only yours will be different http 10 10 10 10 8080 Username admin Password password The port number can be changed via the configuration pages and you can change the passw...

Page 38: ...T Configuration You can enable or disable NAT simply by clicking on the radio button appropriately in the NAT Configuration page and then clicking the Save button Revision 1 55 NetComm Limited March 2...

Page 39: ...1 to as many as needed Protocol TCP UDP All protocols Source IP Specifies either a Friendly IP address that is allowed to access the modem or a wildcard IP address of 0 0 0 0 that allows all IP addre...

Page 40: ...opriate Click Save NB If the Incoming Port Range specifies a single port as above then the destination port can be set to any port If the Incoming Port Range specifies a range of port numbers then the...

Page 41: ...Configured mappings are displayed as follows To delete an entry click on the Delete Entry link from the list of IP Mappings Revision 1 55 NetComm Limited March 2009 40...

Page 42: ...S provides a method for the cellular router to update and external name server with the routers cellular WAN IP address To configure dynamic DNS Click Enable Select the Dynamic DNS service that you wi...

Page 43: ...configured through the browser based configuration interface this feature is configured using both the Data Connection and Modem pages The following items may be configured using the Data Connection p...

Page 44: ...outerV250 AT manual V1 52 if you need to change the serial line format Inter Character Timeout The PAD will buffer any bytes received from the serial port until either 512 bytes have been received or...

Page 45: ...ow the router responds to change of state of the serial port DTR line Ignore Take no action Command High to Low transition of DTR causes the router to enter command mode does not end call Hangup High...

Page 46: ...ontrols the state of the serial port RI line Always On RI is always on Incoming Ring RI is on when an incoming connection request is received Always Off RI is always off Circuit AutoAnswer Rings Sets...

Page 47: ...ne of profiles 1 4 To check that the PPP interface is UP click on the Status link and in the PPP section it should indicate UP For more details on enabling a data connection refer to the Data Connecti...

Page 48: ...ric box Editing the PPTP credentials If you need to edit the PPTP credentials you need to disable the existing PPTP connection and then enter the new credentials and re enable the connection Disabling...

Page 49: ...A PPP route is also added upon obtaining a Wireless PPP connection However if you have other routers hence networks on the Ethernet subnet for example you may want to add some more static routes Addi...

Page 50: ...2 168 1 5 that interfaces to network 10 123 0 0 16 and you want to get to a device on that network then you enter 10 123 0 0 in the Destination IP address field 255 255 0 0 in the IP Subnet Mask Field...

Page 51: ...Deleting Static Routes Select the delete entry text in blue for the route as shown above Revision 1 55 NetComm Limited March 2009 50...

Page 52: ...rtised to a Router on the PPP interface side so that a Router on this network will know how to route to a device on the Cellular Router s Ethernet subnet You will have to add the routes appropriately...

Page 53: ...current physical router that is routing the data on behalf of the virtual router fails an arrangement is made for another physical router to automatically replace it The physical router that is curre...

Page 54: ...er priority enter the VRRP IP address this is the virtual IP address that both virtual routers share Hit Save NOTE configuring VRRP changes the MAC address of the Ethernet port and therefore if you wa...

Page 55: ...nfiguration Click Save This will download a copy of the current settings from the cellular router to your PC NB It is NOT possible to edit the contents of the file downloaded if you modify the content...

Page 56: ...the configuration file you wish to restore Click Restore 10 3 To restore the routers configuration to the factory defaults Click Restore You will see the following message Click OK The factory defaul...

Page 57: ...ersion Click on the browse button and browse to where the upgrade file is located on your PC laptop Click Upload You will see the following message Click OK You will see the following message Click OK...

Page 58: ...The upgrade process will begin If the upgrade is successful you should see something similar to the following Revision 1 55 NetComm Limited March 2009 57...

Page 59: ...11 Troubleshooting 11 1 Viewing the system log To view the routers log file click the Logfile link Revision 1 55 NetComm Limited March 2009 58...

Page 60: ...Revision 1 55 NetComm Limited March 2009 59...

Page 61: ...d be sufficient NB The traffic generated by the periodic ping feature is counted as chargeable usage please keep this in mind when selecting how often to ping 11 2 3 Cellular Router is rebooting frequ...

Page 62: ...w it does not show the correct Frequency on the Home page and I cannot get a connection If this happens you must reboot the Cellular Router The Reset button on the home page will reboot the Cellular R...

Page 63: ...t live as in another device is at the other end If you have done this correctly the green left hand light will flash otherwise the lights will go out and the device will continue to boot Leave the Eth...

Page 64: ...wo routes for interface ppp1 If there are not 5 routes it is most possible PPTP is not enabled The credentials on the PPTP HTML page are wrong either the IP address or username password Check the logf...

Page 65: ...Data 3 TX Transmit Data 4 DTR Data Terminal Ready 5 GND System Ground 6 DSR Data Set Ready 7 RTS Request to Send 8 CTS Clear to Send 9 RI Ring Indicator Note Output from router Input to router Below y...

Page 66: ...Blue White 5 White Blue 6 RX Green White 7 White Brown 8 Brown White Below you will find pin outs of the RJ 45 Ethernet Plug and Jack connectors NOTE The Ethernet port on the Cellular Router is a DTE...

Page 67: ...Rx DCD RSSI Antenna Interface 50 ohm SMA Female for Cellular Network Labeled RF Size 140mm L x 80mm W x 44mm H exclude mounting brackets Weight 250 grams Power Input 8 28 VDC 1 2W Idle 100ma 12VDC 8...

Page 68: ...he Ethernet port the connection status window may display high speeds such as 100Mbps but this cannot be achieved over the air 16 Custom Application and Scripting NTC series cellular router covered in...

Page 69: ...ures The current available additional software packs are Net Mac address Filter arp command support CLI IPsec SSH Daemon SSH Client SSH FTP NetCat CLI Open VPN SMS Tools CLI TCPDUMP sniffer USB Storag...

Page 70: ...nstalled and used in accordance with the instructions detailed within this manual may cause interference to radio communications However there is no guarantee that interference will not occur with the...

Page 71: ...line whether caused by thunderstorm activity or any other cause s 3 The fault is the result of accidental damage or damage in transit including but not limited to liquid spillage 4 Your product has b...

Page 72: ...his product only covers the basic installation and features outlined in the Quick Start Guide For further information regarding the advanced features of this product please refer to the configuring se...

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