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USER GUIDE

NETCOMM CALLDIRECT SERIES

Industrial HSPA Ethernet

Router

NTC-5000 SERIES

NTC-5908
NTC-5909
NTC-5900

Summary of Contents for NTC-5000 Series

Page 1: ...USER GUIDE NETCOMM CALLDIRECT SERIES Industrial HSPA Ethernet Router NTC 5000 SERIES NTC 5908 NTC 5909 NTC 5900...

Page 2: ...th and no heavy items should be placed on the cord In addition do not walk on step on or mistreat the cord To safeguard the equipment against overheating make sure that all openings in the unit that o...

Page 3: ...igure DNS Masquerading 20 5 3 How to configure the DHCP Server 20 5 4 How to configure your device s IP address manually no DHCP 21 Routing Configuration 23 6 1 Configuring Static Routes 23 6 2 How to...

Page 4: ...Introduction...

Page 5: ...device will keep the lines of communication up and open 1 2 Features Powerful industrial mobile broadband router platform supporting various networks and service types offering UMTS HSPA and quad band...

Page 6: ...from the cellular network DCD green Solid ON The green Data Carrier Detect LED illuminates to indicate a data connection Service Type green The green LED will illuminate when cellular network coverag...

Page 7: ...ator LEDs Indicates the connection strength service type data traffic data carrier connection and network connection strength Locking Power Terminal Block Locking Power terminal block and the wide vol...

Page 8: ...Configure...

Page 9: ...M card bay Make sure the SIM card is inserted correctly by inserting the SIM with the gold side facing down on the SIM card bay and in the direction as shown below Insert SIM card Press the SIM Eject...

Page 10: ...atically and Obtain DNS server address automatically Then press the OK button to close TCP IP configuration window Press the Close button to complete the computer preparation for the router 2 4 Access...

Page 11: ...bmit 2 5 Unlocking the SIM If the SIM card is locked you will need to unlock it with a PIN provided with your SIM card You can find out if the SIM is locked by viewing the SIM Status on the Status pag...

Page 12: ...r PUK If after three incorrect attempts at entering the PIN code you are requested to enter a PUK code You will need to contact your carrier to obtain this number Your carrier will issue you a PUK cod...

Page 13: ...be PIN Locked to prevent unauthorised re use of the SIM elsewhere while still allowing the router to connect to the cellular service When this feature is enabled the PIN entered by the user when they...

Page 14: ...Band Provider Selection...

Page 15: ...S 900 2100 1900MHZ UMTS 900MHZ 2G UMTS 900 MHZ GSM EDGE GPRS 850 900 1800 1900MHZ 2G GSM EDGE GPRS 850 900 1800 1900MHZ ALL BANDS AUTOBAND UMTS 850 900 2100 1900MHZ GSM EDGE GPRS 850 900 1800 1900MHZ...

Page 16: ...Connection...

Page 17: ...should be displayed as below Please ensure that the SIM Status is SIM OK before you initiate a WWAN connection Click on the Internet Settings menu followed by WWAN 3G and then the Connection menu item...

Page 18: ...e Auto Connect is disabled in all profiles on the Connection configuration page by clicking on the Internet Settings menu followed by WWAN 3G and then the Connection menu item on the right and then se...

Page 19: ...Ethernet Related Commands...

Page 20: ...ver if you need to do so simply select Disable and click Save 5 3 How to configure the DHCP Server Use the following procedure to change the router s DHCP server default settings Ensure your PC s Ethe...

Page 21: ...s Enter the IP address to assign Click Save 5 4 How to configure your device s IP address manually no DHCP If your device has a static IP address set you can configure your device to work with the rou...

Page 22: ...Router Configuration...

Page 23: ...Static Routes Enter the values in the fields as above Click ADD NOTE You must increment the Route no by 1 for each route in the Route no field otherwise that route will be overwritten The Active Rout...

Page 24: ...he virtual router with only one doing the actual routing at any given time If the current physical router that is routing the data on behalf of the virtual router fails an arrangement is made for anot...

Page 25: ...TER OR A WILDCARD IP ADDRESS OF 0 0 0 0 THAT ALLOWS ALL IP ADDRESSES TO ACCESS THE ROUTER INCOMING PORT RANGE EXTERNAL PORT S TO LISTEN TO DESTINATION IP LOCAL AREA NETWORK ADDRESS OF DEVICE TO FORWAR...

Page 26: ...Services Features...

Page 27: ...ing Reset Monitor This facility is available by clicking on the Services menu followed by the System Monitor menu item on the right The Periodic Ping Reset Monitor configures the router to transmit co...

Page 28: ...e router will reboot NOTE The traffic generated by the periodic ping feature is counted as chargeable usage please keep this in mind when selecting how often to ping 7 4 How to configure a Periodic Re...

Page 29: ...System Features...

Page 30: ...ly enter the WWAN Local IP address as shown on the Status page into the address bar of your web browser and login as normal when prompted The port number and passwords required to access the web user...

Page 31: ...modify the contents of the configuration file in any way you will not be able to restore it later You may change the name of the file if you wish but the filename extension must remain cfg 8 3 To res...

Page 32: ...Troubleshooting...

Page 33: ...ensures that if the connection drops i e outage on the network that the router will reboot after so many failed pings and then force a re connect Setting the timer to around 15 mins should be sufficie...

Page 34: ...hese Make sure that Auto Connect is enabled 9 2 6 I have set the Band but now it does not show the correct Frequency on the Status page and I cannot get a connection If this happens you must reboot th...

Page 35: ...Specifications...

Page 36: ...100Base TX RJ 45 port with Auto MDI MDIX LED Indicators 5x LEDs Power Service Tx Rx DCD RSSI Power Input Captive DECA Euro Type Terminal Block MC100 50802 DC Plug with Screw Terminal Input Voltage Ra...

Page 37: ...Appendix...

Page 38: ...the following information and warnings 1 This unit shall be connected to the Telecommunication Network through a line cord which meets the requirements of the ACA TS008 Standard 2 This equipment has...

Page 39: ...duct is the result of a voltage surge subjected to the product either by the way of power supply or communication line whether caused by thunderstorm activity or any other cause s 3 The fault is the r...

Page 40: ...s the basic installation and features outlined in the Quick Start Guide For further information regarding the advanced features of this product please refer to the configuring sections in the User Gui...

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