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NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice

cancel the factory reset by removing the power source before releasing the
button or by releasing the button and quickly pressing it once more.

WiFi Antenna Port

Connect one of the WiFi antennas here.

Table 4 - Top Mounted interfaces

Note: The amber speed LED on the RJ-45 Ethernet port remains illuminated when no Ethernet cable is attached. The
reading of the speed LED is only valid when an Ethernet cable is connected and the green link LED is illuminated.

Summary of Contents for NTC-40W

Page 1: ...User Guide NTC 40WV Industrial Indoor 3G Router with Voice...

Page 2: ...The cardboard box the plastic contained in the packaging and the parts that make up this device can be recycled in accordance with regionally established regulations Never dispose of this electronic...

Page 3: ...ting 41 VPN 51 Services 64 Dynamic DNS 64 Network time NTP 65 Data stream manager 66 PADD 72 SNMP 73 TR 069 75 Auto dial configuration 77 USSD 78 Voice 79 Event notification 80 Email client 83 SMS mes...

Page 4: ...tes Before continuing with the installation of your NTC 40WV router please confirm that have the following A device with a working Ethernet network adapter A web browser such as Internet Explorer Mozi...

Page 5: ...s telemetry and WAN applications The integrated telephone adapter connects standard analogue phone handsets to the NTC 40WV It allows for phone calls to be made over the 3G UMTS network from inside th...

Page 6: ...with 2x2 MIMO antenna technology Powerful processor for optimal performance on advanced 3G UMTS networks Ethernet 10 100 connectivity for universal deployment Analogue telephone connectivity CS Voice...

Page 7: ...m the cellular network DCD green Solid ON The green Data Carrier Detect LED illuminates to indicate a data connection Service Type green The green LED will illuminate when cellular network coverage is...

Page 8: ...ernet Port Connect an Ethernet cable here The RJ 45 Ethernet port has two LEDs a green LED indicating the link status and an amber one indicating the speed of the link When an Ethernet cable is connec...

Page 9: ...ton or by releasing the button and quickly pressing it once more 6 WiFi Antenna Port Connect one of the WiFi antennas here Table 4 Top Mounted interfaces Note The amber speed LED on the RJ 45 Ethernet...

Page 10: ...IM with the gold side facing down into the SIM card bay and in the direction as shown below Press the SIM Eject button Figure 4 Inserting the SIM Card Setting Up the Cellular Router Attach the supplie...

Page 11: ...power via field terminated power source If an existing 9 28V DC power supply is available you can insert the wires into the supplied terminal block to power your router Use a flathead screwdriver to...

Page 12: ...e login username and password If this is the first time you are logging in or you have not previously configured the password for the root or admin accounts you can use one of the default account deta...

Page 13: ...n you log in to the NTC 40WV router management console The status page shows System information LAN details Cellular connection status Packet data connection status and Advanced status details You can...

Page 14: ...le name The name of the active profile Status The connection status of the active profile Default profile Indicates whether the current profile in use is the default profile WWAN IP The IP address ass...

Page 15: ...GPRS IMSI The International mobile subscriber identity is a unique identifier of the user of a cellular network Cell ID A unique code that identifies the base station from within the location area of...

Page 16: ...provides configuration options for Wireless WAN LAN Routing and VPN connectivity Data connection The data connection page allows you to configure and enable disable the connection profile To access th...

Page 17: ...t Table 9 Data connection item details Connecting to the mobile broadband network The router supports the configuration of up to six APN profiles these profiles allow you to configure the settings tha...

Page 18: ...s toggle key to turn it to the ON position then enter your preferred IP address into the Preferred IP address field 7 Next to Authentication type select either CHAP or PAP depending on the type of aut...

Page 19: ...t to use this feature or are unsure please leave these fields blank which will not designate any particular traffic to be routed via this profile For more information on configuring Profile routing se...

Page 20: ...ntify the connection 5 Click the Save button to confirm the settings 6 Click the Status menu item from the top menu bar to see the transparent bridging status Figure 13 Transparent bridge mode status...

Page 21: ...u can select the router to only connect on the network frequencies that suit your requirements Use the Change band drop down list to select the band you wish to use The following band settings options...

Page 22: ...list Select the most appropriate 3G service from the list shown and click Apply When Select operator mode is set to Automatic the router selects the most appropriate operator based on the inserted SIM...

Page 23: ...where while still allowing the router to connect to the cellular service When this feature is enabled the PIN you enter when setting the Remember PIN feature is encrypted and stored locally on the rou...

Page 24: ...on toggle key Figure 19 PIN Settings Changing the SIM PIN code If you would like to change the PIN click the Change PIN button and enter the current PIN into the Current PIN and Confirm current PIN fi...

Page 25: ...g the PIN the SIM card becomes PUK Personal Unblocking Key locked and you are requested to enter a PUK code to unlock it Note To obtain the PUK unlock code you must contact your service provider You w...

Page 26: ...ically assigned cellular network DNS servers With DNS masquerading ON the DHCP server embedded in the NTC 40WV router hands out its own IP address e g 192 168 1 1 as the DNS server address to LAN clie...

Page 27: ...DHCP relay is enabled This enables the NTC 40WV router to accept client broadcast messages and to forward them onto another subnet To configure the router to act as a DHCP relay agent click the DHCP r...

Page 28: ...Protocol server DHCP option 150 This is used to configure Cisco IP phones When a Cisco IP phone starts if it is not pre configured with the IP address and TFTP address it sends a request to the DHCP...

Page 29: ...client list displays a list of the DHCP clients If you want to reserve the current IP address for future use click the Clone button and the details will be copied to the address reservation list field...

Page 30: ...represents one or more wireless network protocols Each wireless device will be capable of receiving some but possibly not all of wireless broadcast protocol types They are 802 11b g n mixed mode 802 1...

Page 31: ...f time in which the wireless router broadcasts a beacon which is used to synchronize the wireless network Delivery traffic indication message DTIM rate Enter a value in milliseconds between 1 and 255...

Page 32: ...be able to gain network access All other wireless client devices will be denied network access When the MAC filter is enabled with a Reject policy all wireless client devices listed whose MAC address...

Page 33: ...sed where wireless access is provided to customers in a public area and allows you to configure a speed limit on the network limit the number of clients configure idle and session timeouts and select...

Page 34: ...adius server 1 Primary RADIUS Server domain name e g radius netcomm com Radius server 2 Backup RADIUS Server domain name e g radius netcomm com Authentication port The port used for RADIUS authenticat...

Page 35: ...e wireless radio on or off Status Displays the current channel and connection status of the wireless client Metric The metric value is used by the router to prioritise routes SSID to connect Enter the...

Page 36: ...the Scan button A list of discovered networks appears at the bottom of the screen Click the corresponding Connect button for the network to which you would like to connect Figure 34 Access point list...

Page 37: ...u item Figure 50 Ethernet WAN interface assignment OPTION DEFINITION A number identifying the interface on the router Description A description of the type of interface Name The name used to identify...

Page 38: ...uration OPTION DEFINITION WAN Ethernet Use this field to select the WAN interface to configure Connection Type Selects whether the WAN interface has static IP settings or DHCP IP address The IP addres...

Page 39: ...he interface with the highest priority goes down the router fails over to the next highest priority interface The method used to determine whether an interface is up or down is defined by the Monitor...

Page 40: ...ilover configuration ping OPTION DESCRIPTION Priority The priority metric is a numeric value which determines which interface has priority Lower priority values mean higher priority Monitoring method...

Page 41: ...o a device on the Ethernet subnet Adding Static Routes To add a new route to the static routing list click the Add button The Static routes page appears 1 In the Route name field type a name for the r...

Page 42: ...Ver 1 4 Figure 39 Adding a static route Active routing list Static routes are displayed in the Active routing list Figure 40 Active routing list Deleting static routes From the static routing list cl...

Page 43: ...router on this network will know how to route to a device on the router s Ethernet subnet Static routes must be added manually according to your requirements See Adding Static Routes Note Some router...

Page 44: ...outer Identifier VRID which is different for each virtual router in the network This address is used by only one physical router at a time and is the only way that other physical routers can identify...

Page 45: ...d to access the router or a wildcard IP address 0 0 0 0 that allows all IP addresses to access the router 4 The Source Port Range From and To fields are used to specify the port s on the source side t...

Page 46: ...rial Indoor 3G Router with Voice www netcommwireless com Ver 1 4 Figure 45 Port forwarding settings To delete a port forwarding rule click the button on the Port forwarding list for the corresponding...

Page 47: ...to avoid complex port forwarding rules but it exposes the device to untrusted networks as there is no filtering of what traffic is allowed and what is denied The DMZ configuration page is used to spe...

Page 48: ...ons on the Networking page the firewall takes a low priority The priority of the firewall can be described as DMZ MAC IP Port filtering rules MAC IP Port filtering default rule Router firewall rules I...

Page 49: ...that you have first added a filtering rule which allows at least one known MAC IP to access the router otherwise you will not be able to access the user interface of the router without resetting the r...

Page 50: ...CP UDP UDP TCP or ICMP Source MAC Address Enter the MAC address in six groups of two hexadecimal digits separated by colons e g 00 40 F4 CE FA 1E Source IP Address Enter the IPv4 address that the traf...

Page 51: ...for the different VPN connection types Note The following descriptions are an overview of the various VPN options available More detailed instructions are available in separate whitepapers on the Net...

Page 52: ...52 NetComm Wireless NTC 40WV Industrial Indoor 3G Router with Voice www netcommwireless com Ver 1 4 Figure 53 IPSec profile edit...

Page 53: ...Peer Detection action This is the action to take when a dead Internet Key Exchange Peer is detected DPD keep alive time Enter the time in seconds for the interval between Dead Peer Detection keep ali...

Page 54: ...To configure an OpenVPN Server 1 Click the OpenVPN profile toggle key to switch it to the ON position 2 Type a name for the OpenVPN server profile you are creating 3 Select OpenVPN connection type TUN...

Page 55: ...cate file depending on which format you would like If for some reason the integrity of your network has been compromised you can return to this screen and use the Certificate drop down list to select...

Page 56: ...56 NetComm Wireless NTC 40WV Industrial Indoor 3G Router with Voice www netcommwireless com Ver 1 4 Figure 56 OpenVPN server profile settings...

Page 57: ...ill not be received by the client network because it is not aware of the remote client s subnet When you have finished entering all the required information click Save to finish configuring the OpenVP...

Page 58: ...nd it to the router Figure 58 OpenVPN client Certificate upload Username Password Authentication Enter the username and password to authenticate with the OpenVPN server Figure 59 OpenVPN Client Userna...

Page 59: ...is UDP 5 In the Local IP Address and Remote IP Address fields enter the respective local and remote IP addresses to use for the OpenVPN tunnel The slave should have the reverse settings of the master...

Page 60: ...rates on Layer 2 of the OSI model and is included on Windows computers Configuring the PPTP Client To configure the PPTP client 1 From the menu bar at the top of the screen click Networking and then f...

Page 61: ...ave 9 The Use peer DNS option allows you to select whether the remote clients will use the Domain Name Server of the PPTP server Click the toggle key to set this to ON or OFF as required 10 NAT masque...

Page 62: ...ablishes the VPN tunnel GRE is used to securely encapsulate the data or payload Configuring GRE tunnelling To configure GRE tunnelling 1 From the menu bar at the top of the screen click Networking and...

Page 63: ...reaches zero before the datagram arrives at its destination the data packet is discarded and an error message is sent back to the sender 11 The Verbose logging option sets the router to output detaile...

Page 64: ...re dynamic DNS 1 Click the DDNS configuration toggle key to switch it to the ON position 2 From the Dynamic DNS drop down list select the Dynamic DNS service that you wish to use The available DDNS se...

Page 65: ...not accurate use the Time zone drop down list to select the correct time zone for the router If the selected zone observes daylight savings time a Daylight savings time schedule link appears below the...

Page 66: ...d expands upon simple PAD functionality to include the forwarding and translation of data between any of the endpoints For example you could connect a GPS to the router using a USB to Serial cable and...

Page 67: ...se for example if using a USB to Serial adapter you could telnet to the router and issue the command ls dev ttyUSB to list the paths of the connected USB devices To determine the path of the desired U...

Page 68: ...y every Retry timeout interval Figure 71 TCP client endpoint configuration UDP server This creates a UDP server endpoint with the following options available Figure 72 UDP server endpoint configuratio...

Page 69: ...int 1 Click the Add button on the right side of the page A pop up window appears Figure 75 Creating an endpoint 2 In the Endpoint name field type a name for this endpoint The name can contain alphanum...

Page 70: ...m Use the Mode drop down list to select the mode of operation of the endpoint The mode can be thought of as a transformation of the data as it leaves this endpoint For example if Endpoint A type is Se...

Page 71: ...ireless com NetComm Wireless NTC 40WV Industrial Indoor 3G Router with Voice 71 Ver 1 4 Figure 78 Edit data stream 5 Click the Save button The new stream appears in the Data stream list Figure 79 Data...

Page 72: ...l devices The PAD Daemon runs as a background process which can be accessed via the web configuration interface The PADD configuration page is located under Services PADD The PADD is used usually with...

Page 73: ...lick the SNMP toggle key to switch it to the ON position 2 Enter Read only community name and Read write community name which are used for client authentication Community names are used as a type of s...

Page 74: ...enter the IP address to which SNMP data is to be sent 2 In the Heartbeat interval field enter the number of seconds between SNMP heartbeats 3 Use the Trap persistence field to specify the time in sec...

Page 75: ...efficient in applying configuration updates across networks to multiple CPEs TR 069 uses a bi directional SOAP HTTP based protocol based on the application layer protocol and provides several benefit...

Page 76: ...ACS password and Verify ACS password fields enter the Auto Configuration Server password 5 In the Connection Request Username field enter the username to use for the connection requests 6 In the Conne...

Page 77: ...0WV Industrial Indoor 3G Router with Voice 77 Ver 1 4 Auto dial configuration Using the Auto dial function you can configure the router to automatically dial a pre defined phone number when the handse...

Page 78: ...ecified by your carrier for these various services Once a special code is sent to the network the network responds with the requested information The response often includes instructions for sending a...

Page 79: ...Router with Voice 79 Ver 1 4 Voice The Voice page provides basic toggles to turn the voice feature of the router on or off as well as the ability to enable or disable incoming or outgoing voice calls...

Page 80: ...ity to send alerts via SMS e mail TCP or UDP when pre defined system events occur Notification configuration The Notification configuration screen is used to select the event types methods of notifica...

Page 81: ...e is a change to the number of directly connected Ethernet interfaces 9 Power source changed Notification is sent if the router s power source changes between DC and PoE if supported 10 Login failure...

Page 82: ...umber 3 Click the Save button when you have entered the required details To edit a destination profile 1 From the Event destination list click the edit button for the corresponding destination profile...

Page 83: ...a display name used to display the sender of the email Email server address SMTP Enter the SMTP server address of the email server This may be an IP address or a hostname Email server port Enter the...

Page 84: ...e a TCP UDP server or other mobile devices Ability to receive run time variables from the device e g uptime on request via SMS Ability to change live configuration on the device e g network username v...

Page 85: ...ion Table 22 SMS Setup Settings SMS forwarding configuration Incoming text messages can be redirected to another mobile device and or a TCP UDP message server Redirect to mobile You can forward incomi...

Page 86: ...add a destination number click the button and to remove the last destination in the list click the button Figure 91 SMS New Message Destination numbers should begin with the symbol followed by the cou...

Page 87: ...button Click this button to open a new message window where you can forward the corresponding message to another recipient Reply button Click this button to open a new message window where you can rep...

Page 88: ...this page are described below Enable remote diagnostics and command execution Enables or disables the remote diagnostics feature If this setting is enabled all incoming text messages are parsed and t...

Page 89: ...turned off and only allows execution of the basic commands listed later in this guide If this option is enabled you are able to execute advanced commands such as those which are common to the Linux co...

Page 90: ...ach number to give an additional level of security When a password is specified for a number the SMS diagnostic or command message is parsed for the password and will only be executed if the number an...

Page 91: ...agnostic commands from any sender set the Only accept authenticated SMS messages toggle key to the OFF position Note An alternative method of adding a number to the white list is to send an SMS messag...

Page 92: ...ccessfully executed command COMMAND Table 24 SMS Diagnostic Command Syntax Where VARIABLE is the name of the value to be read Where VARIABLE x is the name of another value to be read Where VALUE is th...

Page 93: ...profile Reports an error if no profile number is selected and there is no currently activated profile 4 pdpup Reconnects the PDP If a profile number is selected in the command the router tries to con...

Page 94: ...Protocol to protocol 1 2 or both 1 2 get ssh passauth get ssh passauth Returns the status of the SSH Enable password authentication option set ssh passauth set ssh passauth 1 Sets the SSH Enable passw...

Page 95: ...vailable operator which may be selected 2 Indicates a forbidden operator which may not be selected applies only to generic SIM cards 4 Indicates the currently selected operator Table 29 Operator statu...

Page 96: ...he manual selection with respect to the set command and includes the final MNC MCC that was configured Confirming the currently configured operator and network type You can retrieve the currently conf...

Page 97: ...te wakeup Send SMS to perform firmware upgrade when firmware is located on HTTP server Not required execute download http download com 8080 firmware_image cdi execute download http download com 8080 f...

Page 98: ...ication status Not required get ssh passauth Required PASSWORD get ssh passauth Enable disable password authentication on host Not required set ssh passauth 1 or set ssh passauth 0 Required PASSWORD s...

Page 99: ...set the Display level since the Display level chosen filters only the messages that are captured To download the System log for offline viewing right click the Download button and choose Save as to sa...

Page 100: ...ch accepts and displays the log data Most syslog servers can also save the log data to a file on the computer on which it is running allowing you to ensure that no log data is lost between reboots To...

Page 101: ...level any active IPSec VPN tunnels will be disconnected as a change in logging level requires the IPSec service to be restarted To download the IPSec log click the Download IPSec log button and you wi...

Page 102: ...ect a location to save the settings file Note The following conditions apply It is NOT possible to edit the contents of the file downloaded if you modify the contents of the configuration file in any...

Page 103: ...very image firmware and then updating the main firmware image Note In order to perform an update you must be logged into the router with the root manager account see the Advanced configuration section...

Page 104: ...isted in the Uploaded files section Click the Install link next to the recovery image to begin installing the recovery firmware image and then click OK on the confirmation window that appears Figure 1...

Page 105: ...r when the router s LEDs are flashing as this is when the firmware update is in process 10 The installation is complete when the countdown reaches zero The router attempts to redirect you to the Statu...

Page 106: ...stalled For more information on application development contact NetComm Wireless about our Software Development Kit Figure 107 Software applications manager The Application name Version number of the...

Page 107: ...s the Administration Settings page click on the System menu then the Administration menu on the left and then click on Administration Settings The Administration settings page is used to enable or dis...

Page 108: ...ble HTTP Enable or disable remote HTTP access to the router You can also set the port you would like remote HTTP access to be available on HTTP management port Enter a port number between 1 and 65534...

Page 109: ...pair of public and private keys on both sides of the connection In cryptography a key refers to a numerical value used by an algorithm to alter information encrypt it making the information secure and...

Page 110: ...ast Timor BO Bolivia GY Guyana NC New Caledonia TR Turkey BR Brazil HK Hong Kong NE Niger TT Trinidad and Tobago BS Bahamas HM Heard and McDonald Islands NF Norfolk Island TV Tuvalu BT Bhutan HN Hondu...

Page 111: ...e Generate button The certificate takes several minutes to generate When the certificate has been generated you are informed that it has been successfully generated and installed The web server on the...

Page 112: ...generated public private key pairs to encrypt the network connection and then use password authentication to log on Use a manually generated public private key pair to perform the authentication and a...

Page 113: ...s the current public keys on the router and their date and timestamp These public keys are provided in different formats including DSA RSA and ECDSA Each format has advantages and disadvantages in ter...

Page 114: ...ront panel of the router To set the lights to operate at all times set this to Always on To set the lights to turn off after a specified period select Turn off after timeout When configured to turn of...

Page 115: ...a last resort attempt to restore connectivity We recommend using caution when implementing this feature in situations where the device is intentionally offline for a particular reason for example when...

Page 116: ...accelerated timer interval d If all 3 accelerated pings to the first destination address fail the router sends 3 pings to the second destination address at the Periodic Ping accelerated timer interva...

Page 117: ...Disabling the Periodic Ping reset function To disable the Periodic Ping reset function set Fail count to 0 Note The traffic generated by the periodic ping feature is usually counted as chargeable data...

Page 118: ...tem menu item from the top menu bar 2 Click the Reboot button from the menu on the left side of the screen Figure 115 Reboot menu option 3 The router displays a warning that you are about to perform a...

Page 119: ...ent MAC IP Port filtering rules in effect 49 Table 18 IPSec Configuration Items 52 Table 19 Event notification configuration options 80 Table 20 Event notification event types 80 Table 21 Email client...

Page 120: ...LAN Management Default Settings ADMIN MANAGER ACCOUNT ROOT MANAGER ACCOUNT Username admin Username root Password admin Password admin Table 34 Web Interface Default Settings Note The admin manager acc...

Page 121: ...onfiguration on the left menu and then click Settings backup and restore 3 Under the Restore factory defaults section click the Restore defaults button The router asks you to confirm that you wish to...

Page 122: ...problem Accessing recovery mode Both systems have web interfaces that can be used to manipulate the other inactive system The NTC 40WV Router starts up by default in the Main system mode however the...

Page 123: ...ethod used to trigger the recovery mode the IP and MAC address of the router and the status of the Ethernet port Figure 118 Recovery mode Status Log The log page displays the system log which is usefu...

Page 124: ...ed files list you are able to either Install or Delete a file Figure 120 Recovery mode Application Installer Settings The settings page provides the option of restoring the router to factory default s...

Page 125: ...the NTC 40WV router using the Upload page Note Your key and certificate files must be named server key and server crt respectively otherwise they will not work To upload your certificate 1 Click on t...

Page 126: ...files stored on the router Figure 125 Server certificate file uploaded 4 Repeat steps 2 and 3 for the server key file 5 Click the Install link next to the server crt file then click OK on the prompt...

Page 127: ...he Administration settings menu item 3 Click the Enable Telnet toggle key so that it is in the ON position 4 Under the Telnet SSH account section enter a telnet password and then re enter it in the Co...

Page 128: ...PRS 247Kbps Uplink Uplink 5 76 Mbps HSPA Evolution EDGE GPRS 247Kbps Connectivity 1x Fast Ethernet 10 100Base TX w Auto MDIX 1x Voice port RJ 11 SIM Card Reader Locking Tray for SIM SIM in Mini SIM ca...

Page 129: ...Before you start making any phone calls make sure you have checked the following You have an activated 3G SIM card inserted prior to powering on the NTC 40WV 1 Your NTC 40WV is powered on and in runn...

Page 130: ...eeps Caller ID Test Steps 1 Dial 31 Hang up and then out call a mobile phone The router phone s number should be blocked 2 Dial 31 Hang up and then out call a mobile phone The router phone s number sh...

Page 131: ...g up after you hear 2 low pitch beeps To disable Call Forwarding Busy dial 24 Hang up after you hear 2 high pitch beeps To check the status of Call Forwarding Busy dial 24 or view the advanced status...

Page 132: ...How can I fix this To resolve this issue try the following 1 Verify that the RJ 11 cable is securely connected and not damaged 2 Try to remove any telephone splitters from the connection between your...

Page 133: ...d used in accordance with the instructions detailed within this manual may cause interference to radio communications However there is no guarantee that interference will not occur with the installati...

Page 134: ...umer Protection Laws which cannot be excluded see Section 3 above the Product Warranty is automatically voided if 1 you or someone else use the product or attempt to use it other than as specified by...

Page 135: ...ndustrial Indoor 3G Router with Voice 135 Ver 1 4 Contact Address NETCOMM WIRELESS LIMITED Head Office PO Box 1200 Lane Cove NSW 2066 Australia Phone 61 0 2 9424 2070 Fax 61 0 2 9424 2010 Email sales...

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