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User 

 

Guide

 

NTC-30WV – 3G Outdoor WiFi Router with Voice 

Summary of Contents for NTC-30WV

Page 1: ...User Guide NTC 30WV 3G Outdoor WiFi Router with Voice ...

Page 2: ...penalties or sanctions under the law Instead ask for disposal instructions from your municipal government Please be responsible and protect our environment This manual covers the following products NetComm Wireless NTC 30WV DOCUMENT VERSION DATE 1 0 Initial document release 29 01 2014 1 1 Updated for firmware v2 0 4 1 release 11 04 2014 1 2 Updated for firmware v2 0 11 1 release 15 07 2014 1 3 Upd...

Page 3: ...tion 20 Status 21 Networking 24 Data Connection 24 Connecting to the mobile broadband network 25 Manually configuring a connection profile 25 Confirming a successful connection 27 Transparently bridging the mobile broadband connection via PPPoE 27 Operator settings 29 Operator settings 30 SIM security settings 30 Unlocking a PIN locked SIM 30 Enabling Disabling SIM PIN protection 32 Changing the S...

Page 4: ...fication 102 Notification configuration 102 Destination configuration 104 Email settings 105 SMS messaging 106 Setup 106 SMS forwarding configuration 107 Redirect to mobile 107 Redirect to TCP UDP server address 107 New message 108 Inbox Sent Items 109 Diagnostics 110 SMS diagnostics and command execution configuration 110 White List for diagnostic or execution SMS 112 Sending an SMS Diagnostic Co...

Page 5: ...erface panel of the router 146 Appendix C Recovery mode 147 Accessing recovery mode 147 Status 148 Log 148 Application Installer 149 Settings 149 Reboot 149 Appendix D HTTPS Uploading a self signed certificate 150 Appendix E Obtaining a list of RDB variables 152 Technical Data 153 Additional Product Information 154 Using the NTC 30WV to make and receive telephone calls 154 Handset requirements 154...

Page 6: ...o have RF and related rule knowledge Installation Location The product shall be installed at a location where the radiating antenna can be kept at least 30cm from a nearby person in normal operation conditions to meet regulatory RF exposure requirements External Antenna Use only antennae which have been approved by NetComm Wireless Limited Non approved antennae may produce unwanted spurious or exc...

Page 7: ... browser such as Internet Explorer Mozilla Firefox or Google Chrome A flathead screwdriver if field terminated power is required Telephony Requirements Standard analogue PSTN or cordless PSTN phone handset DECT with an RJ 11 port ISDN phone handsets are not supported RJ 11 cable Notation The following symbols are used in this user guide The following note requires attention The following note prov...

Page 8: ...s a powerful Sierra Wireless module MC8704 and delivers download speeds of up to 21Mbps which is then transmitted via Ethernet to a WiFi router inside the property Power may be optionally delivered to the outdoor router via Power over Ethernet technology making installation quick and easy as there is no power source required at the outdoor mount point and both power and data can be provided via a ...

Page 9: ...on 25 to 75 C 2 4 GHz band wireless LAN access point with 2x2 MIMO antenna technology IEEE 802 11n standard for wireless data speeds up to 300Mbps1 Ethernet 10 100 connectivity with optional Power over Ethernet Injector for universal deployment Analogue telephone connectivity CS Voice for complete landline replacement optional configuration Wide DC power input range to suit diverse installation en...

Page 10: ...ICATOR ICON COLOUR DEFINITION High Signal Green High 3G Signal strength available Medium to High Signal Green Medium to High 3G Signal strength available Medium Signal Green Medium 3G Signal strength available Low to Medium Signal Green Low to Medium 3G Signal strength available Low Signal Green Low 3G Signal strength available Internet Green Router is currently connected to the Internet Power Red...

Page 11: ...us LED flash sequences and their meanings LED PATTERN DESCRIPTION All signal LEDs flash ON and OFF every 2 seconds SIM not inserted The signal LEDs flash in a pattern with one three and 5 LEDs flashing in a sequence MEP Lock The signal LEDs flash in a sequential order starting with the Low signal LED to the High signal LED SIM is PIN locked The signal LEDs flash in a sequential order starting with...

Page 12: ...he NTC 30WV to a pole or to provide a wall ceiling mount are listed below Figure 2 NTC 30WV Dimensions NTC 30WV WITHOUT ANTENNAS ATTACHED Length 255 mm Depth 80 mm Height 240 mm Weight 1750 g w o mounting bracket and antennas Table 5 Device Dimensions Figure 3 NTC 30WV Mounting Bracket NTC 30WV MOUNTING BRACKET Length 110 mm Depth 12 mm Height 290 mm Weight 410 g w o NTC 30WV attached Table 6 Moun...

Page 13: ...ess com NetComm Wireless NTC 30WV 3G Outdoor Router with Voice 13 Ver 1 6 Figure 4 NTC 30WV Antenna NTC 30WV 3G AND WIFI ANTENNA Length 180 mm Diameter 20 mm Weight 60 g w o NTC 30WV attached Table 7 Antenna Dimensions ...

Page 14: ...han 5 seconds All LEDs remain off when the button is released the green LEDs flash once and the router reboots Reboot to recovery mode Press and hold the reset button down for between 5 and 15 seconds When the LEDs are flashing release the button and the www LED flashes The router reboots into recovery mode Factory reset the device Press and hold the reset button down for more than 15 seconds When...

Page 15: ...0WV 3G Outdoor Router with Voice 15 Ver 1 6 ITEM INTERFACE FUNCTION 1 1 x 3G Main antenna connector Type N Connect one of the 3G antennas here 2 1 x 3G Aux antenna connector Type N Connect one of the 3G antennas here Table 9 Top Mounted Interfaces ...

Page 16: ...lutions involving signal degradation along lengthy antenna cabling Figure 7 Typical NTC 30WV Deployment House Power is delivered to the outdoor router via Power over Ethernet technology as shown above making installation quick and easy as there is no power source required at the outdoor mount point and both power and data can be provided via a single cable from inside the property With an IP67 rat...

Page 17: ...e 8 Example of how to connect the NTC 30WV when connecting via DC power supply Installing the router After you have mounted the router and connected a power source follow these steps to complete the installation process Connect equipment that requires network access to the Ethernet port of your router This may be your computer for advanced configuration purposes or your end equipment which require...

Page 18: ... optional Power over Ethernet cable Figure 9 Example of how to connect the NTC 30WV when connecting via optional Power over Ethernet PoE cable Note The DC Injector supplies 48V Do not use this power supply for anything except for powering the outdoor gateway Captive Power Terminal Block The following table displays the pin outs for the Locking Power Block on the PoE Injector Figure 10 Locking Powe...

Page 19: ...computer laptop smartphone Scan for wireless networks in your area and connect to the network name that matches the Wireless network name configured on the NTC 30WV The default wireless network name is printed on the security card included in the package When prompted for your wireless security settings enter the Wireless security key configured on the NTC 30WV Wait approximately 30 seconds for th...

Page 20: ...n username and password If this is the first time you are logging in or you have not previously configured the password for the root or admin accounts you can use one of the default account details to log in ROOT MANAGER ACCOUNT Username root Password admin Table 11 Management account login details Root manager ADMIN MANAGER ACCOUNT Username admin Password admin Table 12 Management account login d...

Page 21: ...u log in to the NTC 30WV router management console The status page shows System information LAN details Cellular connection status Packet data connection status and Advanced status details You can toggle the sections from view by clicking the or buttons to show or hide them Extra status boxes will appear as additional software features are enabled e g VPN connectivity Figure 13 The Status page ...

Page 22: ...asured in dBm Network registration status The status of the router s registration for the current network Operator selection The mode used to select an operator network Current operator The current operator network in use Roaming status The roaming status of the router Allowed bands The bands to which the router may connect Current band The current band being used by the router Coverage The type o...

Page 23: ...ifier of the SIM card used with the router a unique number up to 19 digits in length Primary scrambling code PSC The Primary scrambling code for the current signal Location area code LAC The ID of the cell tower grouping the current signal is broadcasting from Routing area code RAC A subdivision of the location area used with GPRS IMSI The International mobile subscriber identity is a unique ident...

Page 24: ...des configuration options for Wireless WAN LAN Routing and VPN connectivity Data Connection The data connection page allows you to configure and enable disable the connection profile To access this page click on the Networking menu and under the Wireless WAN menu select the Data connection item Figure 14 Data connection settings ...

Page 25: ...ble 14 Data connection item details Connecting to the mobile broadband network The router supports the configuration of up to six APN profiles these profiles allow you to configure the settings that the router will use to connect to the 2G 3G network and switch easily between different connection settings For advanced networking purposes you may activate a maximum of two profiles simultaneously de...

Page 26: ...gle key to turn it to the ON position then enter your preferred IP address into the Preferred IP address field Next to Authentication type select either CHAP or PAP depending on the type of authentication used by your provider The Reconnect delay field specifies the number of seconds to wait between connection attempts The default setting of 30 seconds is sufficient in most cases but you may modif...

Page 27: ...use this feature or are unsure please leave these fields blank which will not designate any particular traffic to be routed via this profile For more information on configuring Profile routing settings see the Setting a default gateway with two active connection profiles example Click the Save button when you have finished entering the profile details Confirming a successful connection After confi...

Page 28: ...fy the connection Click the Save button to confirm the settings Click the Status menu item from the top menu bar to see the transparent bridging status Figure 19 Transparent bridge mode status Next you must configure your downstream device connected via Ethernet to the NTC 30WV to initiate a network connection using a PPPoE client The username and password used by the downstream device for the PPP...

Page 29: ...n select the router to only connect on the network frequencies that suit your requirements Use the Change band drop down list to select the band you wish to use The following band settings options are available NTC 30WV WCDMA 900 2100 WCDMA All GSM ALL GSM 900 1800 All bands Table 15 Band settings It is not necessary to change the default setting of All bands in most cases In fact locking to a par...

Page 30: ... Select the most appropriate 3G service from the list shown and click Apply When Select operator mode is set to Automatic the router selects the most appropriate operator based on the inserted SIM card This is the default option and is sufficient for most users SIM security settings The SIM security settings page can be used for authenticating SIM cards that have been configured with a security PI...

Page 31: ...e while still allowing the router to connect to the cellular service When this feature is enabled the PIN you enter when setting the Remember PIN feature is encrypted and stored locally on the router The next time the SIM asks the router for the PIN the router decrypts the PIN and automatically sends it to the SIM without user intervention When this feature is disabled and the SIM is PIN locked an...

Page 32: ...oggle key Figure 25 PIN Settings Changing the SIM PIN code If you would like to change the PIN click the Change PIN button and enter the current PIN into the Current PIN and Confirm current PIN fields then enter the desired PIN into the New PIN and Confirm new PIN fields and click the Save button Figure 26 PIN settings Change PIN When the PIN has been changed successfully the following screen is d...

Page 33: ...he PIN the SIM card becomes PUK Personal Unblocking Key locked and you are requested to enter a PUK code to unlock it Note To obtain the PUK unlock code you must contactyour service provider You will be issued a PUK to enable you to unlock the SIM and enter a new PIN Enter the new PIN and PUK codes Click the Save button when you have finished entering the new PIN and PUK codes Figure 28 SIM securi...

Page 34: ...ly assigned cellular network DNS servers With DNS masquerading ON the DHCP server embedded in the NTC 30WV router hands out its own IP address e g 192 168 1 1 as the DNS server address to LAN clients The downstream clients then send DNS requests to the NTC 30WV router which proxies them to the upstream DNS servers With DNS masquerading OFF the DHCP server hands out the upstream DNS server IP addre...

Page 35: ... relay is enabled This enables the NTC 30WV router to accept client broadcast messages and to forward them onto another subnet To configure the router to act as a DHCP relay agent click the DHCP relay toggle key to turn it ON and enter the DHCP server address into the DHCP server address field DHCP relay is disabled by default Figure 30 DHCP relay configuration DHCP configuration You can manually ...

Page 36: ...er Protocol server DHCP option 150 This is used to configure Cisco IP phones When a Cisco IP phone starts if it is not pre configured with the IP address and TFTP address it sends a request to the DHCP server to obtain this information Specify the string which will be sent as a reply to the option 150 request DHCP option 160 This is used to configure Polycom IP phones When a Polycom IP phone start...

Page 37: ...nt list displays a list of the DHCP clients If you want to reserve the current IP address for future use click the Clone button and the details will be copied to the address reservation list fields Remember to click the Save button under the Address reservation list section to confirm the configuration Figure 33 Dynamic DHCP client list ...

Page 38: ...02 11g only 802 11n only 802 11b g n mixed mode Frequency Channel Select the wireless channel of the access point that the wireless signal will broadcast on Channel width selection A higher channel width typically results in higher throughput however interference can lead to reduced performance The 20 MHz channel width also allows legacy devices to be used SSID and security settings SSID The SSID ...

Page 39: ...me in which the wireless router broadcasts a beacon which is used to synchronize the wireless network Delivery traffic indication message DTIM rate Enter a value in milliseconds between 1 and 255 for the Delivery Traffic Indication Message DTIM A DTIM is a countdown informing clients of the next window for listening to broadcast and multicast messages Fragment threshold This specifies the maximum ...

Page 40: ...lowed network access Figure 36 MAC Filtering AP station info The AP station info page shows the number of devices currently connected to your NTC 30WV via Wireless The MAC address Host Name and IP address of these devices are displayed Monitoring a wireless client The Event notification feature provides the ability to send alerts when certain events occurs on the router One of these is to send ale...

Page 41: ... functionality toggle key so that it is in the ON position Figure 38 Hotspot functionality toggle key If the wireless AP radio is not enabled you are presented with the following message Figure 39 AP radio is off notification In this case select the AP basic settings menu item on the left select the AP mode toggle key so that it is in the ON position then click the Save button Figure 40 AP mode to...

Page 42: ...42 NetComm Wireless NTC 30WV 3G Outdoor Router with Voice www netcommwireless com Ver 1 6 Figure 41 Wireless hotspot configuration ...

Page 43: ...d key on the wireless network Re enter shared secret The WPA pre shared key on the wireless network Page redirect Page redirect Page redirect redirects the user to a specified website after they have authenticated or agreed to terms of use Allow internet access allows internet access upon successful authentication or agreement with terms of use Redirect URL Enter the URL excluding http that you wi...

Page 44: ... above weaker than the value listed in the Signal strength threshold field the router scans for wireless networks at this interval Signal strength threshold The signal strength threshold that determines whether the router considers the WiFi signal to be weak and therefore which scan interval to use to scan for another wireless network Long scan interval When the wireless signal strength is below s...

Page 45: ...Scan button A list of discovered networks appears at the bottom of the screen Click the corresponding Connect button for the network to which you would like to connect Figure 43 Access point list The network s details are copied across to the Client configuration page If the wireless network is secured enter the authentication details then click the Save button ...

Page 46: ... do not need to configure many port forwarding rules on each access point The NetComm Wireless NTC 30WV and NTC 40WV routers use the 4 address frame format specified in the IEEE 802 11 1999 standard but since the standard does not define how stations should interact to exchange frames in this format the WDS function on NetComm Wireless routers is not guaranteed to work with implementations from ot...

Page 47: ...elect a channel WDS cannot operate when the access point is set to AUTO so you must select a specific channel In the SSID field enter a network name for the WDS network Select the WDS AP mode enable toggle key so that it is in the ON position Set the other wireless settings as you require Refer to the AP basic section for further detail Figure 45 WDS AP example configuration Click the Save button ...

Page 48: ...Station LAN configuration 2 Navigate to Networking LAN DHCP Click the DHCP toggle key to turn DHCP OFF Figure 47 WDS Station DHCP configuration 3 Click the Save button 4 Navigate to Networking Wireless settings AP basic 5 Use the Frequency channel drop down list to select the same channel you chose for the WDS AP 6 In the SSID field enter the same network name that you entered for the WDS AP and e...

Page 49: ... ON position 10 Click the Save button 11 Next to the SSID to connect to field click the Scan button A list of discovered networks appears at the bottom of the page Find the SSID network name that you configured on the WDS AP and click the corresponding Connect button The WPA pre shared key field is selected prompting you to enter the passphrase to connect to the access point Enter the pre shared k...

Page 50: ...t configuration example Confirm that the WDS network is active by viewing Status page of both the WDS AP and the WDS Station Note that the WDS AP displays 1 Active WDS station peer and the WDS Station status page shows it is in WDS mode with the Status up Figure 50 WDS AP Status page Figure 51 WDS Station Status page ...

Page 51: ...em Figure 52 Ethernet WAN interface assignment OPTION DEFINITION A number identifying the interface on the router Description A description of the type of interface Name The name used to identify the interface on the router Link status Displays whether the interface is inserted MAC The MAC address of the interface Port The type of port Configuration Select whether the port operates as a LAN or WAN...

Page 52: ...ce has static IP settings or DHCP NAT masquerading NAT masquerading allows the router to modify the packets sent and received to inform remote computers on the internet that packets originating from a machine behind the router actually originated from the WAN IP address of the router s internal NAT IP address IP address The IP address to assign to the selected WAN interface Subnet mask The Subnet ...

Page 53: ... to determine whether an interface is up or down is defined by the Monitor setting Figure 54 WAN summary To edit an interface select the edit icon for the interface you wish to edit The Failover configuration page is displayed Figure 55 Failover configuration hardware link OPTION DESCRIPTION Priority The priority metric is a numeric value which determines which interface has priority Lower priorit...

Page 54: ...onse to all six pings by the start of the next Periodic ping timer interval it registers this failure as a Fail count and continues to send pings to both destination addresses at the Retry timer interval typically set at a shorter interval than the Periodic ping timer since there may be a problem If a response is received to any of those pings the router returns to sending pings according to the P...

Page 55: ... timer field enter an integer between 3 and 65535 for the number of seconds the router should wait between ping attempts In the Retry timer field enter an integer between 2 and 65535 for the number of seconds the router should wait between retry ping attempts i e pings to the second destination address Using the consecutive error monitor This is used to watch for consecutive ping events which fail...

Page 56: ... failover failback In the Monitor total count field enter the number of historic ping events that should be used when calculating the failover fail count and Failback success count In the Failover fail count field enter the number of ping events with respect to the Monitor total count figure that must be reached before the interface is considered as unreliable and failover occurs In the Failback s...

Page 57: ...g to a device on the Ethernet subnet Adding Static Routes To add a new route to the static routing list click the Add button The Static routes page appears In the Route name field type a name for the route so that it can be identified in the static routing list From the Network interface drop down list select the interface for which you would like to create a static route In the Destination IP add...

Page 58: ... 1 6 Figure 60 Adding a static route Active routing list Static routes are displayed in the Active routing list Figure 61 Active routing list Deleting static routes From the static routing list click the icon to the right of the entry you wish to delete Figure 62 Deleting a static route ...

Page 59: ... router on this network will know how to route to a device on the router s Ethernet subnet Static routes must be added manually according to your requirements See Adding Static Routes Note Some routers will ignore RIP Figure 63 RIP configuration To enable Routing Information Protocol RIP Click the RIP toggle key to switch it to the ON position Using the Version drop down list select the version of...

Page 60: ...Router Identifier VRID which is different for each virtual router in the network This address is used by only one physical router at a time and is the only way that other physical routers can identify the master router within a virtual router Figure 64 VRRP configuration To configure VRRP configure multiple devices as follows and connect them all via an Ethernet network switch to downstream device...

Page 61: ...cess the router or a wildcard IP address 0 0 0 0 that allows all IP addresses to access the router The Original destination port range From and To fields are used to specify the port s on the source side that are to be forwarded This allows you to send a range of consecutive port numbers by entering the first in the range in the From field and the last in the range in the To field To forward a sin...

Page 62: ...3G Outdoor Router with Voice www netcommwireless com Ver 1 6 Figure 66 Port forwarding settings To delete a port forwarding rule click the button on the Port forwarding list for the corresponding rule that you would like to delete ...

Page 63: ...to avoid complex port forwarding rules but it exposes the device to untrusted networks as there is no filtering of what traffic is allowed and what is denied The DMZ configuration page is used to specify the IP Address of the device to use as the DMZ host Figure 67 DMZ configuration Click the DMZ toggle key to turn the DMZ function ON Enter the IP Address of the device to be the DMZ host into the ...

Page 64: ...on the Networking page the firewall takes a low priority The priority of the firewall can be described as DMZ MAC IP Port filtering rules MAC IP Port filtering default rule Router firewall rules In other words the firewall is of the lowest priority when compared to other manual routing configurations Therefore a MAC IP Port filtering rule takes priority in the event that there is a conflict of rul...

Page 65: ...that you have first added a filtering rule which allows at least one known MAC IP to access the router otherwise you will not be able to access the user interface of the router without resetting the router to factory default settings Creating a MAC IP Port filtering rule To create a filtering rule Click the MAC IP Port filtering toggle key to switch it to the ON position Using the Default rule inb...

Page 66: ...DP UDP TCP or ICMP Source MAC Address Enter the MAC address in six groups of two hexadecimal digits separated by colons e g 00 40 F4 CE FA 1E Source IP Address Enter the IPv4 address that the traffic originates from and the subnet mask using CIDR notation Destination IP Address Enter the IPv4 address that the traffic is destined for and the subnet mask using CIDR notation Action Select the action ...

Page 67: ... the different VPN connection types Note The following descriptions are an overview of the various VPN options available More detailed instructions are available in separate whitepapers on the NetComm Wireless website IPSec IPSec operates on Layer 3 of the OSI model and as such can protect higher layered protocols IPSec is used for both site to site VPN and Remote Access VPN The NTC 30WV router su...

Page 68: ...68 NetComm Wireless NTC 30WV 3G Outdoor Router with Voice www netcommwireless com Ver 1 6 Figure 74 IPSec profile edit ...

Page 69: ... connection IKE encryption Select the cipher type to use for the Internet Key Exchange IKE hash Select the IKE Hash type to use for the VPN connection The hash is used for authentication of packets for the key exchange DH group Select the desired Diffie Hellman group to use Higher groups are more secure but also require longer to generate a key IKE re key time Enter the time in seconds between cha...

Page 70: ...figuring an Open VPN server From the menu at the top of the screen click Networking and from the VPN section on the left click OpenVPN A list of configured OpenVPN VPN connections is displayed Figure 75 OpenVPN VPN List Click the Add button for the type of OpenVPN server client you would like to configure OpenVPN Server When you select the Add button to add an OpenVPN server the router checks whet...

Page 71: ... an additional key and level of security under the SSL TLS handshake section click the Use HMAC Signature toggle key so that it is in the ON position then click the Generate button so that the router can randomly generate the key The Server key timestamp field is updated with the time that the key was generated Click the Download button to download the key file so that it can be uploaded on the cl...

Page 72: ...cheme of the currently selected certificate enter the network address and network subnet mask in the respective fields and click the Set network information button If you do not enter the remote subnet here any packet requests from the server to the client will not be received by the client network because it is not aware of the remote client s subnet ...

Page 73: ...www netcommwireless com NetComm Wireless NTC 30WV 3G Outdoor Router with Voice 73 Ver 1 6 Figure 77 OpenVPN server profile settings ...

Page 74: ...t will not be received by the client network because it is not aware of the remote client s subnet When you have finished entering all the required information click Save to finish configuring the OpenVPN server Configuring an OpenVPN Client Click the OpenVPN profile toggle key to switch it to the ON position In the Profile name field type a name for the OpenVPN client profile you are creating In ...

Page 75: ...tton to locate the CA certificate file you saved from the OpenVPN Server and then press the Upload button to send it to the router Certificate and Username Password Authentication This is a combination of both the Certificate and Username Password authentication methods providing additional levels of security since the client must know the username password combination and be in possession of the ...

Page 76: ...UDP In the Local IP Address and Remote IP Address fields enter the respective local and remote IP addresses to use for the OpenVPN tunnel The slave should have the reverse settings of the master Under the Remote network section enter the network Address and network Subnet mask The Network Address and Network Mask fields inform the Master node of the LAN address scheme of the slave Press the Genera...

Page 77: ...tes on Layer 2 of the OSI model and is included on Windows computers Configuring the PPTP Client To configure the PPTP client From the menu bar at the top of the screen click Networking and then from the VPN section on the left side of the screen click PPTP client The PPTP client list is displayed Figure 83 PPTP client list Click the Add button to begin configuring a new PPTP client profile The PP...

Page 78: ...ave The Use peer DNS option allows you to select whether the remote clients will use the Domain Name Server of the PPTP server Click the toggle key to set this to ON or OFF as required NAT masquerading allows the router to modify the packets sent and received to inform remote computers on the internet that packets originating from a machine behind the router actually originated from the WAN IP add...

Page 79: ...blishes the VPN tunnel GRE is used to securely encapsulate the data or payload Configuring GRE tunnelling To configure GRE tunnelling From the menu bar at the top of the screen click Networking and then from the VPN section on the left side of the screen click GRE The GRE client list is displayed Figure 85 GRE client list Click the Add button to begin configuring a new GRE tunnelling client profil...

Page 80: ...es zero before the datagram arrives at its destination the data packet is discarded and an error message is sent back to the sender The Verbose logging option sets the router to output detailed logs regarding the GRE tunnel in the System Log section of the router interface The Reconnect delay is the time in seconds that the router will wait before attempting to connect to the GRE server in the eve...

Page 81: ...ure dynamic DNS Click the DDNS configuration toggle key to switch it to the ON position From the Dynamic DNS drop down list select the Dynamic DNS service that you wish to use The available DDNS services available are www dhs org www dyndns org www dyns cx www easydns com www justlinux com www no ip com www ods org www tzo com www zoneedit com Enter your hostname in Host name field In the Username...

Page 82: ... not accurate use the Time zone drop down list to select the correct time zone for the router If the selected zone observes daylight savings time a Daylight savings time schedule link appears below the drop down list Click the link to see the start and end times for daylight savings When you have selected the correct time zone click the Save button to save the settings Configuring NTP settings To ...

Page 83: ...simple PAD functionality to include the forwarding and translation of data between any of the endpoints For example you could connect a GPS to the router using a USB to Serial cable and send the received GPS Data to a TCP server running on the router In each case the logical flow of data is from Endpoint A to Endpoint B Customers interested in developing their own applications to create custom end...

Page 84: ...or example if using a USB to Serial adapter you could telnet to the router and issue the command ls dev ttyUSB to list the paths of the connected USB devices To determine the path of the desired USB adapter issue the command when the adapter is not connected then run the command again when the adapter is connected and compare the output Note Using a custom host port name is not recommended for nor...

Page 85: ...efinitely every Retry timeout interval Figure 92 TCP client endpoint configuration UDP server This creates a UDP server endpoint with the following options available Figure 93 UDP server endpoint configuration UDP client This creates a UDP client endpoint with the following options available The retry timeout period specifies the number of seconds to wait between attempts to re establish a connect...

Page 86: ...temperature sleep 1 done The temperature can then be sent to another endpoint Figure 95 User defined executable endpoint configuration TCP connect on demand endpoint The TCP connect on demand endpoint allows data to be buffered and then sent to a TCP server when the buffer has been filled It is primarily useful in situations where you do not want keep alive packets to keep the socket open and crea...

Page 87: ...t connects START ID SERIAL DATA End ID This is a string which if configured is sent after all serial data just before the client disconnects START ID SERIAL DATA END ID Keepalive Keepalive sends a message to check that the link is still active or to keep it active Keepalive count The number of keepalive messages to send Keepalive idle The duration between two keepalive transmissions when in idle c...

Page 88: ...88 NetComm Wireless NTC 30WV 3G Outdoor Router with Voice www netcommwireless com Ver 1 6 Figure 98 Endpoints list ...

Page 89: ...gs your configured Figure 100 Endpoints list Streams When you have created the required endpoints you can then proceed to set up a data stream A data stream sends data from one endpoint to another performing any transformation of the data as required When a stream is added an underlying process on the router checks the validity of the stream checking for conflicts and illogical configurations Ever...

Page 90: ...he Mode can be set to various Modbus server and client types This means that upon arrival at Endpoint A the data will be transformed into the chosen Modbus format ready to be sent to Endpoint B Under Endpoint B use the Endpoint name drop down list to select one of the endpoints you created previously This endpoint should be the destination of the stream The screenshot below shows a configuration s...

Page 91: ...232 9 RS485 10 RS422 6 GPS Raw Raw Yes socat Send GPS data to serial port 1 Serial 8 RS232 9 RS485 10 RS422 7 User Executable Raw Raw Yes socat Send standard output of user executable program to serial port 2 TCP Server 3 TCP Client 4 UDP Server 5 UDP Client 6 GPS Raw Raw Yes socat Send GPS data to TCP or UDP client or server 2 TCP Server 3 TCP Client 4 UDP Server 5 UDP Client 7 User Executable Ra...

Page 92: ...vices The PAD Daemon runs as a background process which can be accessed via the web configuration interface The PADD configuration page is located under Services PADD The PADD is used usually with multiple connections or when redundant connections are needed The PADD has two modes the PADD TCP IP Server mode and PADD TCP IP Client Mode When PADD is enabled both the PADD server mode and PADD client...

Page 93: ...SNMP Click the SNMP toggle key to switch it to the ON position Enter Read only community name and Read write community name which are used for client authentication Community names are used as a type of security to prevent access to reading and or writing to the routers configuration It is recommended that you change the Community names to something other than the default settings when using this ...

Page 94: ...ter the IP address to which SNMP data is to be sent In the Heartbeat interval field enter the number of seconds between SNMP heartbeats Use the Trap persistence field to specify the time in seconds that an SNMP trap persists Use the Trap retransmission time to specify the length of time in seconds between SNMP trap retransmissions Figure 106 SNMP traps To send a manual SNMP Heartbeat click the Sen...

Page 95: ...ficient in applying configuration updates across networks to multiple CPEs TR 069 uses a bi directional SOAP HTTP based protocol based on the application layer protocol and provides several benefits for the maintenance of a field of CPEs Simplifies the initial configuration of a device during installation Enables easy restoration of service after a factory reset or replacement of a faulty device F...

Page 96: ... password and Verify ACS password fields enter the Auto Configuration Server password In the Connection Request Username field enter the username to use for the connection requests In the Connection Request Password and Verify password fields enter the connection request password The inform message acts as a beacon to inform the ACS of the existence of the router Click the Enable periodic ACS info...

Page 97: ...ing OMA LWM2M while the router is connected to an APN providing a publicly routable IP address The OMA Lightweight M2M OMA LWM2M protocol was designed by the Open Mobile Alliance to provide remote device management specifically for M2M devices It is less taxing on the system and network than OMA DM and TRS 069 OMA LWM2M runs over UDP and supports asynchronous notifications when a resource changes ...

Page 98: ...curity type is PSK or RPK This field is used to upload the key file used when security type is set to PSK delete the uploaded key file or show the currently stored key Respond to any IP When turned on this feature adds a firewall rule that allows the router to respond to any IP address on the designated port This eases the restrictions that requests must come from servers the client is currently r...

Page 99: ... NTC 30WV 3G Outdoor Router with Voice 99 Ver 1 6 Auto dial configuration Using the Auto dial function you can configure the router to automatically dial a pre defined phone number when the handset is lifted Figure 109 Auto Dial Configuration ...

Page 100: ...ied by your carrier for these various services Once a special code is sent to the network the network responds with the requested information The response often includes instructions for sending additional follow on messages allowing further functionality e g entering credit card information for a credit recharge Please contact your network provider to learn which codes can be used on your network...

Page 101: ...er with Voice 101 Ver 1 6 Voice The Voice page provides basic toggles to turn the voice feature of the router on or off as well as the ability to enable or disable incoming or outgoing voice calls while the SIM is in a roaming state Figure 111 Voice feature settings ...

Page 102: ...to send alerts via SMS e mail TCP or UDP when pre defined system events occur Notification configuration The Notification configuration screen is used to select the event types methods of notification and the destinations for the notifications Up to four types of alerts for a particular event may be sent to a single destination profile containing the contact details Figure 112 Event notification c...

Page 103: ... or roaming WWAN registration status changed Not registered Registered to home network WWAN Cell ID change 6 Notification is sent if the router connects to a different cell marked by a changed in the Cell ID Cell ID changed 15224145 Cell ID changed 15224148 15224145 WWAN technology change 7 Notification is sent if the router connects to a different network technology e g 3G 2G WWAN network changed...

Page 104: ...ve been configured on the device as well as providing the option to add new profiles Figure 113 Event destination list To add a new destination profile Click the Add button at the top right corner of the window The Event destination edit screen is displayed In the Destination name field enter a name for the destination profile then enter the contact details for the each type of destination i e Ema...

Page 105: ...dress of the email server This may be an IP address or a hostname Email server port Enter the Email server s SMTP port Encryption Use this drop down list to select the type of encryption to apply to the mail server connection Enable Authentication If your mail server requires account authentication before it allows mail to be sent enable this option and enter the account details in the Username an...

Page 106: ...TCP UDP server or other mobile devices Ability to receive run time variables from the device e g uptime on request via SMS Ability to change live configuration on the device e g network username via SMS Ability to execute supported commands e g reboot via SMS Ability to trigger the NTC 30WV router to download and install a firmware upgrade Ability to trigger the NTC 30WV router to download and app...

Page 107: ... Table 31 SMS Setup Settings SMS forwarding configuration Incoming text messages can be redirected to another mobile device and or a TCP UDP message server Redirect to mobile You can forward incoming text messages to a different destination number This destination number can be another mobile phone or a 3G router phone number For Example If someone sends a text message and Redirect to mobile is se...

Page 108: ...a destination number click the button and to remove the last destination in the list click the button Figure 116 SMS New Message Destination numbers should begin with the symbol followed by the country calling code To send a message to a destination number enter the symbol followed by the country calling code and then the destination number For example To send a message to the mobile destination n...

Page 109: ...ton Click this button to open a new message window where you can forward the corresponding message to another recipient Reply button Click this button to open a new message window where you can reply to the sender Add to White list Click this button to add the sender s mobile number to the white list on the router Delete button Click this button to delete the corresponding message Refresh button C...

Page 110: ...is page are described below Enable remote diagnostics and command execution Enables or disables the remote diagnostics feature If this setting is enabled all incoming text messages are parsed and tested for remote diagnostics commands If remote diagnostics commands are found the router executes those commands This feature is enabled by default All remote diagnostic commands that are received are s...

Page 111: ...ed off and only allows execution of the basic commands listed later in this guide If this option is enabled you are able to execute advanced commands such as those which are common to the Linux command line For example execute ls usr bin sms to list the contents of the etc folder on the router Send acknowledgement replies to This option allows you to specify where to send acknowledgment messages a...

Page 112: ...number to give an additional level of security When a password is specified for a number the SMS diagnostic or command message is parsed for the password and will only be executed if the number and password match Figure 120 White list for diagnostic or execution SMS A maximum of 20 numbers can be stored on the router in the white list To add a number to the white list click the Add button Figure 1...

Page 113: ...c commands from any sender set the Only accept authenticated SMS messages toggle key to the OFF position Note An alternative method of adding a number to the white list is to send an SMS message to the router navigate to Services SMS messaging Inbox and then click the button next to the message which corresponds to the sender s number Click the Save button Types of SMS diagnostic commands There ar...

Page 114: ...ssfully executed command COMMAND Table 33 SMS Diagnostic Command Syntax Where VARIABLE is the name of the value to be read Where VARIABLE x is the name of another value to be read Where VALUE is the content to be written to the VARIABLE Where COMMAND is a supported command to be executed by the device e g reboot Where PASSWORD is the password if configured for the corresponding sender number speci...

Page 115: ...elected and there is no currently activated profile 4 pdpup Reconnects the PDP If a profile number is selected in the command the router tries to connect with the specified profile If no profile number is selected the router tries to connect to the last active profile The gateway will check the currently activated profile and disconnect this profile before executing the command The router reports ...

Page 116: ...h passauth Returns the status of the SSH Enable password authentication option set ssh passauth set ssh passauth 1 Sets the SSH Enable password authentication option on or off get ssh keyauth get ssh keyauth Returns the status of the SSH Enable key authentication option set ssh keyauth set ssh keyauth 1 Sets the SSH Enable key authentication option on or off get download timeout get download timeo...

Page 117: ...turns the following semi colon separated information for each network in range MCC MNC Network Type 3G 2G Provider s Name Operator Status available forbidden current The following is an example of a response from the get plmnscan SMS command plmnscan 505 3 7 vodafone AU 4 505 3 1 vodafone AU 1 505 2 7 YES OPTUS 1 505 2 1 YES OPTUS 1 505 1 1 Telstra Mobile 1 505 1 7 Telstra Mobile 1 NETWORK TYPE DE...

Page 118: ...he scan send the result through SMS and then restore the connection status to the Waiting state If the connection status is Up and connection mode is Connect on demand the get plmnscan SMS will cause the connection to disconnect perform the scan send the result through SMS and then restore the connection status to the Waiting state unless there is a traffic which triggers a connection in which cas...

Page 119: ...manual selection with respect to the set command and includes the final MNC MCC that was configured Confirming the currently configured operator and network type You can retrieve the currently configured operator and network type using the get forceplmn command The get forceplmn command returns the operator and network type selection mode Automatic Manual in addition to the MCC and MNC values for ...

Page 120: ...wakeup Send SMS to perform firmware upgrade when firmware is located on HTTP server Not required execute download http download com 8080 firmware_image cdi execute download http download com 8080 firmware_image_r cdi Required PASSWORD execute download http download com 8080 firmware_image cdi PASSWORD execute download http download com 8080 firmware_image_r cdi Send SMS to perform firmware upgrade...

Page 121: ...ion status Not required get ssh passauth Required PASSWORD get ssh passauth Enable disable password authentication on host Not required set ssh passauth 1 or set ssh passauth 0 Required PASSWORD set ssh passauth 1 or PASSWORD set ssh passauth 0 Generate set of public private keys on the host Not required execute ssh genkeys Required PASSWORD execute ssh genkeys Clear client public keys stored on h...

Page 122: ...To clear the System log click the Clear button The downloaded log file is in Linux text format with carriage return CR only at the end of a line therefore in order to be displayed correctly with new lines shown it is recommended to use a text file viewer which displays this format correctly e g Notepad IPSec log The IPSec log section provides the ability for you to download the log for the IPSec V...

Page 123: ...e ability for you to download the log for the Event notification function This can assist in troubleshooting any problems you may have with the Event notification feature Figure 124 Event notification log Use the Download event notification history button to download the log file The Update event notification history button forces a refresh of the log display ...

Page 124: ...ion for anything other than debugging to avoid excessive wear on the memory Log capture level The log capture level defines the amount of detail that the system log stores This setting also affects the Display level setting on the System log page for example if this is set to a low level such as Error the System log will not be able to display higher log levels Remote syslog server The router can ...

Page 125: ...igure 126 Remote syslog server configuration ITEM DEFINITION Debug Show extended system log messages with full debugging level details Info Show informational messages only Notice Show normal system logging information Error Show error condition messages only Table 40 System log detail levels ...

Page 126: ...ct a location to save the settings file Note The following conditions apply It is NOT possible to edit the contents of the file downloaded if you modify the contents of the configuration file in any way you will not be able to restore it later You may change the name of the file if you wish but the filename extension must remain as cfg Restore your backup configuration In the web configuration int...

Page 127: ...overy image firmware and then updating the main firmware image Note In order to perform an update you must be logged into the router with the root manager account see the Advanced configuration section for more details To update the NTC 30WV router s firmware Power on the router as described in the Installing the router section Log in to the router with the root user account See the Advanced confi...

Page 128: ... in the Uploaded files section Click the Install link next to the recovery image to begin installing the recovery firmware image and then click OK on the confirmation window that appears Figure 130 Uploaded files The recovery firmware image is flashed and when it is complete the router displays The firmware update was successful and returns to the main Upload screen Figure 131 Recovery firmware fl...

Page 129: ...when the router s LEDs are flashing as this is when the firmware update is in process The installation is complete when the countdown reaches zero The router attempts to redirect you to the Status page Figure 132 Installing main firmware image Hold down the reset button on the router for more than 15 seconds when all LEDs stop flashing to reboot and restore the factory default settings of the rout...

Page 130: ...led For more information on application development contact NetComm Wireless about our Software Development Kit Figure 133 Software applications manager The Application name Version number of the application the architecture type and time of installation are all displayed Clicking the Package details link will display a pop up window with further details of the package To uninstall any software ap...

Page 131: ...e Administration Settings page click on the System menu then the Administration menu on the left and then click on Administration Settings The Administration settings page is used to enable or disable protocols used for remote access and configure the passwords for the user accounts used to log in to the router Figure 134 Administration page ...

Page 132: ...TP Enable or disable remote HTTP access to the router You can also set the port you would like remote HTTP access to be available on HTTP management port Enter a port number between 1 and 65534 to use when accessing the router remotely Enable HTTPS Enable or disable remote HTTPS access to the router using a secure connection Remote HTTPS access port Enter a port number between 1 and 65534 to use w...

Page 133: ...key refers to a numerical value used by an algorithm to alter information encrypt it making the information secure and visible only to those who have the corresponding key to recover decrypt the information The public key is used to encrypt information and can be distributed freely The private key is used to decrypt information and must be secret by its owner Each NTC 30WV router contains a self s...

Page 134: ... Timor BO Bolivia GY Guyana NC New Caledonia TR Turkey BR Brazil HK Hong Kong NE Niger TT Trinidad and Tobago BS Bahamas HM Heard and McDonald Islands NF Norfolk Island TV Tuvalu BT Bhutan HN Honduras NG Nigeria TW Taiwan BV Bouvet Island HR Croatia Hrvatska NI Nicaragua TZ Tanzania BW Botswana HT Haiti NL Netherlands UA Ukraine BZ Belize HU Hungary NO Norway UG Uganda CA Canada ID Indonesia NP Ne...

Page 135: ...erate button The certificate takes several minutes to generate When the certificate has been generated you are informed that it has been successfully generated and installed The web server on the router restarts and you are logged out of the router Click OK to be taken back to the login screen Figure 136 New certificate successfully generated message ...

Page 136: ...enerated public private key pairs to encrypt the network connection and then use password authentication to log on Use a manually generated public private key pair to perform the authentication and allow users or programs to log in without using a password Figure 137 SSH Server Configuration SSH Server Configuration To configure the SSH server settings Use the SSH Protocol drop down list to select...

Page 137: ...ys on the router and their date and timestamp These public keys are provided in different formats including DSA RSA and ECDSA Each format has advantages and disadvantages in terms of signature generation speed validation speed and encryption decryption speed There are also compatibility concerns to consider with older clients when using ECDSA for example Generating new keys The complete set of key...

Page 138: ...ation on the left and finally select LED Operation Mode Figure 138 LED Operation Mode The Mode drop down list sets the operation mode of the LEDs on the front panel of the router To set the lights to operate at all times set this to Always on To set the lights to turn off after a specified period select Turn off after timeout When configured to turn off after timeout use the LED power off timer fi...

Page 139: ...st resort attempt to restore connectivity We recommend using caution when implementing this feature in situations where the device is intentionally offline for a particular reason for example when Connect on demand has been enabled This is because the watchdog expects to be able to access the internet at all times and will always eventually reboot the router if access isn t restored by the time th...

Page 140: ...elerated timer interval d If all 3 accelerated pings to the first destination address fail the router sends 3 pings to the second destination address at the Periodic Ping accelerated timer interval e If all 3 accelerated pings to the second destination address fail the router registers this as a fail and returns to step C f When the number of failures reaches the number configured in the Fail coun...

Page 141: ...ing the Periodic Ping reset function To disable the Periodic Ping reset function set Fail count to 0 Note The traffic generated by the periodic ping feature is usually counted as chargeable data usage Please keep this in mind when selecting how often to ping Configuring a Periodic reboot The router can be configured to automatically reboot after a period of time specified in minutes While this is ...

Page 142: ... menu item from the top menu bar Click the Reboot button from the menu on the left side of the screen Figure 141 Reboot menu option The router displays a warning that you are about to perform a reboot If you wish to proceed click the Reboot button then click OK on the confirmation window which appears Figure 142 Reboot confirmation Note It can take up to 2 minutes for the router to reboot Logging ...

Page 143: ...t group configuration items 51 Table 21 Ethernet WAN configuration options 52 Table 22 Failover configuration Hardware link monitoring 53 Table 23 Current MAC IP Port filtering rules in effect 66 Table 24 IPSec Configuration Items 69 Table 25 TCP connect on demand endpoint options 87 Table 26 Data stream applications 91 Table 27 OMA Lightweight M2M configuration options 98 Table 28 Event notificat...

Page 144: ...ommwireless com Ver 1 6 Table 44 Web Interface Default Settings 145 Table 45 Technical Specifications of the NTC 30WV routers 153 Table 46 Additional Product Information Call Feature Codes Quick Reference 155 Table 47 List of Mobile Broadband Service Provider APNs 157 ...

Page 145: ...dom characters Table 43 WiFi Default Settings Note For security purposes we recommend that you change the Default SSID and Wireless Security Key ADMIN MANAGER ACCOUNT ROOT MANAGER ACCOUNT Username admin Username root Password admin Password admin Table 44 Web Interface Default Settings Note The admin manager account allows you to manage most of the settings of the router except functions such as F...

Page 146: ...guration on the left menu and then click Settings backup and restore Under the Restore factory defaults section click the Restore defaults button The router asks you to confirm that you wish to restore factory defaults Click OK to continue The router sets all settings to default Click OK again to reboot the router When the Power light returns to a steady red the reset is complete The default setti...

Page 147: ...roblem Accessing recovery mode Both systems have web interfaces that can be used to manipulate the other inactive system The NTC 30WV Router starts up by default in the Main system mode however the router may be triggered to start in recovery mode if desired To start the router in recovery mode Press and hold the physical reset button on the interface panel of the router for 5 to 15 seconds When t...

Page 148: ...d used to trigger the recovery mode the IP and MAC address of the router and the status of the Ethernet port Figure 144 Recovery mode Status Log The log page displays the system log which is useful in troubleshooting problems which may have led to the router booting up in recovery mode The only functionality provided here is the ability to clear the system log filter by log level and downloading o...

Page 149: ...iles list you are able to either Install or Delete a file Figure 146 Recovery mode Application Installer Settings The settings page provides the option of restoring the router to factory default settings Click the Restore button to set the router back to the original factory settings Figure 147 Recovery mode Settings Reboot The reboot page allows you to reboot the router when you have finished usi...

Page 150: ...he NTC 30WV router using the Upload page Note Your key and certificate files must be named server key and server crt respectively otherwise they will not work To upload your certificate Click on the System item from the top menu bar From the side menu bar select System Configuration and then Upload The file upload screen is displayed Figure 149 Upload page Click the Choose a File button and locate...

Page 151: ...les stored on the router Figure 151 Server certificate file uploaded Repeat steps 2 and 3 for the server key file Click the Install link next to the server crt file then click OK on the prompt that is displayed The certificate file is installed Repeat this for the key file When each file is installed it is removed from the list of stored files Figure 152 Installing the server crt file ...

Page 152: ...he Administration settings menu item Click the Enable Telnet toggle key so that it is in the ON position Under the Telnet SSH account section enter a telnet password and then re enter it in the Confirm password field Click the Save button at the bottom of the screen Open a terminal client such as PuTTY and telnet to the router using its IP address At the login prompt type root and press Enter At t...

Page 153: ...IP67 Power Connection SIM Card Reader Locking Tray for SIM SIM in Mini SIM card format 25 00 x 15 00 x 0 76 mm Antenna connectors Cellular 2 x detachable TNC 1 x Main and 1 x Rx Diversity WLAN 2 x detachable TNC 1 x Main and 1 x Rx Diversity LED Indicators 7 LEDs Power Network Service 5 x Signal Strength Operating Temperature Normal Operating Temperature 25 C to 60 C Extended Operating Temperature...

Page 154: ...Before you start making any phone calls make sure you have checked the following You have an activated 3G SIM card inserted prior to powering on the NTC 30WV Your NTC 30WV is powered on and in running condition A working analogue telephone connected into the Line port You hear the dial tone after lifting the handset How to place a call To make a call simply lift the handset and dial the number fol...

Page 155: ...ou hear 2 high pitch beeps Caller ID Test Steps Dial 31 Hang up and then out call a mobile phone The router phone s number should be blocked Dial 31 Hang up and then out call a mobile phone The router phone s number should be shown Call Waiting Call waiting allows for indication and answering of an incoming telephone whilst an existing call is underway To disable call waiting dial 43 and hang up a...

Page 156: ...ectory number is the number you wish to forward calls to Hang up after you hear 2 low pitch beeps To disable Call Forwarding Busy dial 24 Hang up after you hear 2 high pitch beeps To check the status of Call Forwarding Busy dial 24 or view the advanced status page of the management console o Call Forwarding Busy is disabled if you hear 2 high pitch beeps o Call Forwarding Busy is enabled if you he...

Page 157: ... Telephone Cable with RJ 11 plugs 3 Check to make sure the SIM status shows SIM OK on the Status page of the Web interface 4 Check to make sure your 3G SIM card is activated and insert into your NTC 30WV properly 5 Check and see if you get the dial tone after rebooting your NTC 30WV List of Mobile Broadband Service Provider APNs MOBILE SERVICE APN Australia Telstra telstra internet Optus Postpaid ...

Page 158: ... in accordance with the instructions detailed within this manual may cause interference to radio communications However there is no guarantee that interference will not occur with the installation of this product in your home or office If this equipment does cause some degree of interference to radio or television reception which can be determined by turning the equipment off and on we encourage t...

Page 159: ... Protection Laws which cannot be excluded see Section 3 above the Product Warranty is automatically voided if you or someone else use the product or attempt to use it other than as specified by NetComm Wireless Limited the fault or defect in your product is the result of a voltage surge subjected to the product either by the way of power supply or communication line whether caused by thunderstorm ...

Page 160: ...er with Voice www netcommwireless com Ver 1 6 Contact Address NETCOMM WIRELESS LIMITED Head Office PO Box 1200 Lane Cove NSW 2066 Australia Phone 61 0 2 9424 2070 Fax 61 0 2 9424 2010 Email sales netcommwireless com techsupport netcommwireless com ...

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