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AC1200 WiFi Gigabit Router
with Voice

NF13ACV

User Guide

Summary of Contents for NF13ACV

Page 1: ...AC1200 WiFi Gigabit Router with Voice NF13ACV User Guide ...

Page 2: ...y or loss of signal is rare you should not rely solely on any wireless device for emergency communications or otherwise use the device in situations where the interruption of data connectivity could lead to death personal injury property damage data loss or other loss NetComm Wireless accepts no responsibility for any loss or damage resulting from errors or delays in transmission or reception or t...

Page 3: ... subject to change without notice Save our environment When this equipment has reached the end of its useful life it must be taken to a recycling centre and processed separately from domestic waste The cardboard box the plastic contained in the packaging and the parts that make up this device can be recycled in accordance with regionally established regulations Never dispose of this electronic equ...

Page 4: ...cators 9 Interfaces 10 Setting up your router 11 Connecting the router to the Internet 12 Advanced configuration 15 Status 16 Networking 18 WAN 18 LAN 22 Wireless 2 4GHz Wireless 5GHz 24 Routing 27 VPN 36 Port configuration 42 Services 43 UPnP settings 43 DDNS 44 QoS 45 NTP 47 Scheduling 48 IPv6 50 TR 069 51 VoIP 52 Service Domain 52 Phone Book 60 System 61 Log 61 Administration 62 Diagnostics 63 ...

Page 5: ... with the installation of your device please confirm that your equipment meets the minimum requirements below A configured Ethernet WAN connection A computer with Windows Mac OS or Linux based operating systems with a working Ethernet adapter with TCP IP Protocol installed A web browser such as Internet Explorer Google Chrome Mozilla Firefox Safari etc Wireless computer system requirements Compute...

Page 6: ...product Product features 1 x 10 100 1000 Gigabit Ethernet WAN port for connection to fibre services 4 x 10 100 1000 Gigabit Ethernet LAN ports for wired connections Supports 802 11ac WiFi on the 5GHz frequency for speeds of up to 866Mbps Supports 802 11n WiFi on the 2 4GHz frequency for speeds of up to 300Mbps 1 x FXS port for connecting a telephone to make VoIP calls 2 x USB host ports supports 3...

Page 7: ... on elevated surfaces Allow it to lie freely There should be no obstructions in its path and no heavy items should be placed on the cord In addition do not walk on step on or mistreat the cord To safeguard the equipment against overheating make sure that all openings in the unit that offer exposure to air are unobstructed WARNING Disconnect the power line from the device before servicing Transport...

Page 8: ...eless com UM 00013 v1 0 Physical dimensions and indicators Physical dimensions Below is a list of the physical dimensions of the NF13ACV router Figure 1 NF13ACV router dimensions DIMENSIONS Length 214 mm Depth 146 mm Height 35 mm Weight 395 grams Table 2 Device Dimensions ...

Page 9: ...Flashing Data is being sent or received over the 3G 4G service Blue Connected via an xDSL service Blue Flashing Data is being sent or received via an xDSL service Purple Connected via an Ethernet WAN service Purple Flashing Data is being sent or received over the Ethernet WAN service Ethernet 1 4 Off No device is connected to the Ethernet LAN port Blue A device is connected to the Ethernet LAN por...

Page 10: ...te the WiFi WPS PBC function a Hold for 1 3 seconds then release to trigger the 2 4GHz WPS PBC b Hold for 4 6 seconds then release to trigger the 5GHz WPS PBC c Hold for 15 seconds then release to reset the router to factory default settings 5 LAN 1 4 Gigabit Ethernet LAN ports Connect your Ethernet based devices to one of these ports for high speed internet access 6 WAN Gigabit WAN port for conne...

Page 11: ...he power socket on the rear of the router then connect the other end of it to a wall power outlet Attach one end of the included Ethernet cable to the blue WAN port on the back of the router Attach the other end to your fixed line modem If you have a mobile broadband dongle for use as a backup WAN connection connect it to the USB port on the rear of the unit ...

Page 12: ...Security Card included in the box When prompted for your wireless security settings enter the Wireless Security Key listed on your Wireless Security Card Connecting the router to the Internet These steps guide you through configuring an Ethernet WAN connection To configure a Mobile Broadband connection please refer to the product User Guide available at www netcommwireless com After you have estab...

Page 13: ...e Next button By default the 5GHz WiFi radio is turned on and the SSID network name is being broadcast This means it is discoverable by wireless client devices when they perform a scan of nearby access points on 5GHz spectrum Use this page of the wizard to enable or disable the 5GHz WiFi radio and SSID Broadcast status or change the SSID name Security key type and the Security key When you have fi...

Page 14: ...splayed If any settings are incorrect click the Back button till you get to the appropriate step make the changes then click the Next button until you return to this step When the settings are correct click the Finish button The router returns to the Status page and the Startup Wizard is complete Your router is now ready for use ...

Page 15: ...he web based user interface log in screen is displayed Figure 3 Log in prompt for the web based user interface Enter the login username and password If this is the first time you are logging in or you have not previously configured the password for the admin account you can use the default account details to log in The default log in credentials are Username admin Password admin Note For security ...

Page 16: ...ayed when you log in to the NF13ACV router management console The status page shows System information Ethernet WAN Mobile broadband IPv6 Wireless 2 4GHz and Wireless 5GHz details You can toggle the sections from view by clicking the or buttons to show or hide them Extra status boxes will appear as additional software features are enabled e g VPN connectivity Figure 4 Router status page ...

Page 17: ...oadband interface APN The Access Point Name currently in use Current operator The current operator network in use IPv6 status Status The status of the IPv6 connection Connection type The connection type of the IPv6 connection WAN Link Local address The local link IPv6 address used for IPv6 sublayer operation Global IPv6 address The routable IPv6 Address used to identify the router on the Internet ...

Page 18: ...g and VPN and Port configuration WAN Ethernet WAN The Ethernet WAN page allows you to configure settings related to the Ethernet WAN connection This page is particularly useful when connecting your router to the internet via the WAN port To access this page click on the Networking menu at the top of the screen Figure 5 Ethernet WAN settings Dynamic IP address Figure 6 Ethernet WAN settings Static ...

Page 19: ...Gateway address of your Ethernet WAN connection Primary DNS The primary Domain Name Server usually provided by your WAN service carrier Secondary DNS The secondary Domain Name Server usually provided by your WAN service carrier PPP over Ethernet IPv6 Dualstack When set to the ON position the router also passes the IPv6 protocol over the PPPoE connection simultaneously with IPv4 Username The userna...

Page 20: ... down list to select the service provider Selecting the provider automatically populates some fields with the correct settings APN The Access Point Name used to identify the carrier s gateway to the internet PIN code The PIN number used to unlock the SIM card if it is PIN locked Dial number The number used to dial the network Contact your service provider if this is unknown Username The username u...

Page 21: ...Status page When there is a mobile broadband connection the Mobile broadband connection status section shows the details of the connection and the Connection uptime field shows the duration of the connection Similarly if you are using an Ethernet WAN connection the Ethernet WAN connection status section displays the IP address subnet mask and other connection details indicating that the WAN connec...

Page 22: ... address remember to reboot the router and enter the new IP address into your browser address bar DHCP The DHCP page is used to adjust the settings used by the router s built in DHCP Server which assigns IP addresses to locally connected devices To access the LAN configuration page click on the Networking menu at the top of the screen click on the LAN menu on the left then select the DHCP menu ite...

Page 23: ... IP address TFTP Server Option 66 Specifies the TFTP Trivial File Transfer Protocol server Table 8 DHCP configuration Enter the desired DHCP options and click the Save button Address reservation list DHCP clients are dynamically assigned an IP address as they connect but you can reserve an address for a particular device using the address reservation list Figure 12 DHCP Address reservation list To...

Page 24: ...lients must know the SSID in order to join the network Frequency Channel Select the wireless channel of the access point that the wireless signal will broadcast on Channel Bandwidth A higher channel width typically results in higher throughput however interference can lead to reduced performance The 20 MHz channel width also allows legacy devices to be used Network mode There are 6 possible networ...

Page 25: ...ease Set When you have selected a PIN and configuration mode click the Set button to set WPS to use those settings To change the details click the Release button Configuration method Selects between Push Button Connect and PIN code methods Table 10 WPS Using the Push Button Connect method To connect a device to your router using the PBC method Press the WPS button on the back of the router Within ...

Page 26: ...ed to configure many port forwarding rules on each access point Although it may be possible NetComm Wireless provides no guarantee that the WDS feature of this router will work with third party routers To access the WDS page click on Networking select Wireless 2 4GHz or Wireless 5GHz depending on the frequency you wish to use then select the WDS item Configuring WDS To configure a WDS network Clic...

Page 27: ...Address Translation NAT rules currently in effect on the router To access the Port forwarding page click on the Networking menu at the top of the screen click on the Routing menu on the left then click on the Port forwarding menu item Figure 18 Port forwarding list The purpose of the port forwarding feature is to allow mapping of inbound requests to a specific port on the WAN IP address to a devic...

Page 28: ...irm your settings Figure 19 Port forwarding settings To delete a port forwarding rule click the button on the Port forwarding list for the corresponding rule that you would like to delete Port triggering Some applications such as online games video conferencing and Internet telephony require multiple connections to the internet As such it is sometimes better to configure port triggering so that wh...

Page 29: ...rnet telephony and other special applications To access the DMZ page click on the Networking menu at the top of the screen click on the Routing menu on the left then click on the DMZ menu item Figure 20 DMZ To set a local machine as the DMZ host Click the DMZ toggle key so that it is in the ON position Enter the local IP address of the device to become the DMZ host Packet filtering The Packet Filt...

Page 30: ...dress Destination port Schedule The Packet Filter also works with scheduling rules so that you can have the packet filtering rules apply only at times that suit you Note For further instructions on scheduling rules please refer to the Scheduling section later in this guide Click Save to save the settings or Undo to cancel MAC filtering MAC filtering allows you to allow or deny network access to de...

Page 31: ...ain filtering The Domain filtering feature is provided to allow the administrator to block access to particular domain names from all devices except those in the privileged range To access the Domain filtering page click on the Networking menu at the top of the screen click on the Routing menu on the left then click on the Domain filtering menu item Figure 23 Domain filtering To configure a list o...

Page 32: ...Figure 24 Static routing Some routes are added by default by the router on initialization such as the Ethernet subnet route for routing to a device on the Ethernet subnet Adding Static Routes To add a new route to the static routing list click the Add button The Static routes page appears In the Destination network address field enter the IP address of the destination of the route In the Destinati...

Page 33: ...13 v1 0 Figure 25 Adding a static route Active routing list Static routes are displayed in the Active routing list Figure 26 Active routing list Deleting static routes From the static routing list click the icon to the right of the entry you wish to delete Figure 27 Deleting a static route ...

Page 34: ...ill know how to route to a device on the router s Ethernet subnet Static routes must be added manually according to your requirements See Adding Static Routes To access the RIP configuration page click on the Networking menu at the top of the screen click on the Routing failover menu on the left then click on the RIP menu item Note Some routers will ignore RIP Figure 28 RIP configuration To enable...

Page 35: ...cking configuration page click on the Networking menu at the top of the screen click on the Routing failover menu on the left then click on the URL blocking menu item Figure 29 URL blocking To use the URL blocking feature 1 In one of the URL fields enter a keyword or string of text to block 2 Click the Activate toggle key next to it so that it is in the ON position 3 Click the URL blocking toggle ...

Page 36: ...nd points and can be configured with Site to Site VPN tunnels with third party VPN routers Figure 30 IPSec settings OPTION DEFINITION VPN IPSec Enables disables the IPSec VPN service NetBIOS over IPSec When enabled this passes the NetBIOS protocol over the IPSec VPN NAT Traversal When enabled this allows the IPSec protocol to traverse the network address translation of the router Max number of tun...

Page 37: ...www netcommwireless com NetComm Wireless AC1200 WiFi Gigabit Router with Voice 37 UM 00013 v1 0 IPSec Tunnel options Figure 31 IPSec tunnel options ...

Page 38: ...tion Aggressive mode Puts IKE SA negotiation into three packets with all data required for the SA pass by the initator Pre shared key The pre shared key is the key that peers used to authenticate each other for Internet Key Exchange Double quotation marks are not supported in this field Connecting type Determines how the IPSec connection is made Options are On demand Always on and Manual Remote ID...

Page 39: ...Router with Voice 39 UM 00013 v1 0 When you have selected the L2TP client options click the Edit button to enter authentication details Figure 34 L2TP client authentication details L2TP server Here you can configure the L2TP server settings Figure 35 L2TP server ...

Page 40: ... use Options are PAP CHAP MS_CHAP and MS_CHAPv2 MPPE encryption mode Enables disables the Microsoft Point to Point Encryption protocol NAT Enables disables network address translation on the L2TP server network Encryption length Selects the level of encryption applied to the tunnel Table 13 L2TP server PPTP client The Point to Point Tunnelling Protocol PPTP is a method for implementing virtual pri...

Page 41: ...mwireless com NetComm Wireless AC1200 WiFi Gigabit Router with Voice 41 UM 00013 v1 0 Figure 37 PPTP client authentication details PPTP server Here you can configure the PPTP server settings Figure 38 PPTP server ...

Page 42: ...ts the level of encryption applied to the tunnel Table 14 PPTP server Port configuration The port configuration page provides the ability to manually configure the speed of each of the LAN and WAN ports to 100Mbps full or half duplex or 10Mbps full or half duplex When Auto is selected the NF13ACV selects the highest possible speed that both nodes are capable of Selecting Auto therefore prioritizes...

Page 43: ...d TR 069 UPnP settings Universal Plug n Play protocols allow devices such as computers printers WiFi access points and mobile devices on the same network to automatically discover each other To access the Universal Plug and Play page click on the Services menu at the top of the screen then click on the UPnP settings menu item Figure 39 UPnP settings Click the Option toggle key to turn UPnP on or o...

Page 44: ...amic DNS settings Dynamic DNS provides a method for the router to update an external name server with the current WAN IP address To configure dynamic DNS Click the DDNS configuration toggle key to switch it to the ON position From the Dynamic DNS drop down list select the Dynamic DNS service that you wish to use The available DDNS services available are DynDNS org Dynamic DynDNS org Custom No IP c...

Page 45: ...Enable or Disable QoS WAN interface Displays the interface that the QoS feature applies to QoS mode Use the drop down list to select the type of QoS to apply Smart QoS lets the router decide on the best settings based on the types of service you select below and the percentage setting assigned to each type of service Higher percentages give a higher quality of service for that service type Downstr...

Page 46: ...quests from the WAN connection Get Community Sets the community string your device will respond to for Read Only access Set Community Sets the community string your device will respond to for Read Write access IP 1 IP 2 IP 3 IP 4 Input your SNMP Management host IP here You will need to configure the address where the device should send SNMP Trap messages to SNMP Version Please select proper SNMP V...

Page 47: ...en then click on the NTP menu item on the left Figure 43 NTP settings Configuring Timezone settings To configure time zone settings The Current time field shows the time and date configured on the router If this is not accurate use the Time zone drop down list to select the correct time zone for the router If the selected zone observes daylight savings time a Daylight savings time schedule link ap...

Page 48: ...use When you have finished configuring NTP settings click the Save button to save the settings Scheduling The scheduling page provides the option to create a list of schedules to which certain functions of the router can adhere The functions that can be put on a schedule include packet filtering wireless access point radio QoS and LED brightness To access the Scheduling page click on the Services ...

Page 49: ...e active or inactive at the times specified Use the Day drop down lists to select the days for the schedule then enter the beginning and end times in 24 hour format in the Time fields Repeat this in each slot for as many days and times that you need Click the Save button when you have finished adding days and times The router displays the main scheduling page and a success message Figure 46 Schedu...

Page 50: ...ection as required by your Internet Service Provider for their IPv6 service Primary DNS Address Enter the Primary DNS Address for the IPv6 connection Secondary DNS Address Enter the Secondary DNS Address for the IPv6 connection LAN IPv6 Address The IP Address to use for the IPv6 service connection LAN IPv6 Link Local Address The current local LAN IPv6 address of the router Autoconfiguration Select...

Page 51: ...uration function ACS URL Enter the URL of the ACS server for automatic configuration ACS username The username required to login to the ACS server ACS password The password required to login to the ACS server Connection request port The port number the ACS server is running on Connection request username The username to use when a connection request is made to the CPE Connection request password T...

Page 52: ... service provider to verify if this setting is needed Figure 50 VoIP Service domain configuration OPTION DEFINITION Bound interface Select your desired interface for the VoIP service Display Name Enter the display name for your VoIP service User Name Enter the User Name for your VoIP service Register Name Enter the Register Name May be called the Auth ID for your VoIP service Register Password Ent...

Page 53: ...ort for RTP traffic to use Table 19 Port settings This setting should not need to be changed unless directed to do so Please check with your VoIP service provider Click Save to save your settings or Undo to discard the settings entered CODEC settings The Codec Setting page enables you to select which audio codec to use with your VoIP service This information will usually be supplied by your VoIP s...

Page 54: ...usted unless the words in your conversation are being cut off This setting should not need to be changed The packet length for Comfort noise packet Set the time in milliseconds for which comfort noise is used to simulate background noise at your end of the connection Click Save to save your settings DTMF Setting The DTMF Setting page enables you to specify which DTMF standard to use on your VoIP s...

Page 55: ...xperiencing issues with VoIP calls or signing into your VoIP service Figure 54 STUN settings OPTION DEFINITION STUN Select to Enable or Disable the STUN server functionality of the NB16WV STUN Server Enter the STUN Server address to use STUN Port Enter the Port with which to connect to the STUN server on Table 21 STUN settings Click Save to save your settings or Undo to discard the settings entere...

Page 56: ...will usually be supplied by your VoIP service provider and should not need to be changed unless you are experiencing issues with VoIP calls or signing into your VoIP service OPTION DEFINITION SIP expire time Set the length of time between the router refreshing its connection to your VoIP service provider Use DNS SRV Enable or Disable the DNS SRV function on the router SIP ALG A SIP Application Gat...

Page 57: ...lowing call forwarding conditions Always Busy No Answer Disable OPTION DEFINITION Type Select the type of Call Forwarding you would like to use Call forward phone number Enter the phone number to which VoIP calls should be forwarded Table 22 Call forwarding Click Save to save your settings Note Additional charges may apply when calls are forwarded by your VoIP service provider DND settings The DND...

Page 58: ...ed Flash time The Flash time page enables you to configure the minimum and maximum time a hook flash signal can occur for the router to recognise it Figure 60 Flash time setting This setting should not need to be changed unless directed to do so Click Save to save your settings or Undo to discard the settings entered Call waiting The Call Waiting page enables you to use call waiting with your VoIP...

Page 59: ... or Disable the Hot Line feature of the router Hotline phone number Enter the number to forward Hot Line calls to Delay in dialing out Hotline Enter the amount of time to wait before forwarding a call to the Hot Line number Table 26 Hotline Click Save to save your settings or Undo to discard the settings entered Key combination The Key combination page enables you to configure the dialing codes us...

Page 60: ...es you to enter phone book entries You are able to enter up to 140 entries The corresponding name is displayed when a VoIP call is received from that number if supported by your VOIP service and telephone handset Click Save to save your settings To dial out via the phonebook lift the handset and dial the entry number After the timeout period approximately 5 seconds has elapsed the number is called...

Page 61: ...m log The System log page is used to configure and display the System log You can also download the log for viewing in a text editor if required Figure 65 System log System log settings This page lets you configure a remote syslog server and email the system log to an email recipient Figure 66 System log settings ...

Page 62: ...b interface if there is no interaction with the user interface for the time period specified in the Time out field Time out Specifies the time period in seconds after which an idle connection to the web user interface should be logged out This must be at least 60 seconds to prevent locking yourself out of the interface Enable remote administration When enabled the web user interface may be accesse...

Page 63: ... the WAN side Entering 0 0 0 0 with subnet mask 0 allows any IP address to access the web user interface from the WAN side Subnet mask Specifies the subnet allowed to access the web user interface from the WAN side Port number Specifies the port number to access the web user interface remotely If no port number is entered remote administration uses port 80 Table 28 System administration LED bright...

Page 64: ...r interface as admin using the password admin The backup restore functions can be used to easily configure a large number of NF13ACV routers by configuring one router with your desired settings backing them up to a file and then restoring that file to multiple NF13ACV routers To access the Settings backup and restore page click on the System menu item then select the System confguration menu on th...

Page 65: ...ings section click on Browse or Choose a file and select the backup configuration file on your computer Click Restore to copy the settings to the new router The router will apply these settings and inform you it will reboot click on OK Restoring the router s factory default configuration Click the Restore defaults button to restore the factory default configuration The router asks you to confirm t...

Page 66: ...want to implement To reboot the router Click the System menu item from the top menu bar Click the Reboot button from the menu on the left side of the screen Figure 74 Reboot menu option The router displays a warning that you are about to perform a reboot If you wish to proceed click the Reboot button then click OK on the confirmation window which appears Figure 75 Reboot confirmation Note It can t...

Page 67: ...Table 10 WPS 25 Table 11 Router firewall 27 Table 12 IPSec 36 Table 13 L2TP server 40 Table 14 PPTP server 42 Table 15 Quality of Service 45 Table 16 IPv6 50 Table 17 TR 069 configuration options 51 Table 18 VoIP Service domain configuration 52 Table 19 Port settings 53 Table 20 DTMF settings 54 Table 21 STUN settings 55 Table 22 Call forwarding 57 Table 23 DND settings 57 Table 24 Caller ID 58 Ta...

Page 68: ... button on the interface panel of the router Using the web based user interface To restore your router to its factory default settings please follow these steps Open a browser window and navigate to the IP address of the router default address is http 192 168 20 1 Login to the router using admin as the User Name and admin as the password Click the System item from the top menu bar then System conf...

Page 69: ...used in accordance with the instructions detailed within this manual may cause interference to radio communications However there is no guarantee that interference will not occur with the installation of this product in your home or office If this equipment does cause some degree of interference to radio or television reception which can be determined by turning the equipment off and on we encoura...

Page 70: ...er Protection Laws which cannot be excluded see Section 3 above the Product Warranty is automatically voided if 1 you or someone else use the product or attempt to use it other than as specified by NetComm Wireless Limited 2 the fault or defect in your product is the result of a voltage surge subjected to the product either by the way of power supply or communication line whether caused by thunder...

Page 71: ...WiFi Gigabit Router with Voice 71 UM 00013 v1 0 Contact Address NETCOMM WIRELESS LIMITED Head Office PO Box 1200 Lane Cove NSW 2066 Australia Phone 61 0 2 9424 2070 Fax 61 0 2 9424 2010 Email sales netcommwireless com techsupport netcommwireless com ...

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