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netAlly EtherScope nXG Controlled Edition, User Manual

The netAlly EtherScope nXG Controlled Edition user manual is essential for getting the most out of your network analysis tool. Download the manual for free from our website to ensure you are maximizing the capabilities of this powerful device. Get the most comprehensive information on how to utilize the EtherScope nXG Controlled Edition efficiently.

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See

DHCP, DNS, and Gateway Tests for Wired

and Wi-Fi.

Test Targets

Touch the

Test Targets

field to open the Test

Targets screen and add custom

Ping

,

TCP

Connect

,

HTTP

, or

FTP Tests

to your AutoTest

profile. See

Test Targets

to learn more.

HTTP Proxy

The Proxy control lets you specify a proxy
server through which the EtherScope
establishes a network connection. In AutoTest,
these settings are used when HTTP Proxy is
enabled in an

HTTP

or

FTP

Test Target.

To use the proxy settings with a web browser,
run the Profile, and then, open the web
browser while the unit remains linked. When
using a web browser, the

Wired Test Port

takes

priority over the Wi-Fi Test Port, so if you want
to browse via Wi-Fi proxy connection, unplug
the (top) Wired Test Port.
Open the

HTTP Proxy

screen to enable proxy

settings.

AutoTest App and Profiles

293

Summary of Contents for EtherScope nXG Controlled Edition

Page 1: ...o directly to the app s chapter Scroll down to view the full list of Contents NetAlly Network Testing Apps AutoTest Ping TCP Capture Discovery Wi Fi Path Analysis AirMapper Performance iPerf LANBERT L...

Page 2: ...8 Legal Notification 31 Home and Android Interface 32 Home Screen 33 Navigating the Android System 35 Android Status Bar and Notifications 39 Notification Panel 39 Apps Screen and Store 42 Device Sett...

Page 3: ...ent Ports 66 Configuring the Ports 67 Test Ports 69 Management Ports 70 Test and Port Status Notifications 71 Test Port Notifications 72 Management Port Notifications 74 Discovery Notifications 76 PoE...

Page 4: ...ation 102 How to Move or Copy a File 105 Using a Micro SD Card 106 Using a USB Drive 107 Ejecting Storage Media 108 Using a USB Type C to USB Cable 109 Updating Software 112 Remote Access 118 Using VN...

Page 5: ...9 Permanently Disabling Features 155 Changing the Administrative Password 161 EtherScope nXG Controlled Edition Testing Applications 164 AutoTest App and Profiles 165 AutoTest Overview 167 Managing Pr...

Page 6: ...Switch Test Results 216 Wired Profile FAB 223 Wired Profile Settings 227 PoE Test Settings 228 Wired Connection Settings 232 VLAN Settings 238 Stop After 241 HTTP Proxy 241 Wi Fi AutoTest Profiles 24...

Page 7: ...NS Test 308 Gateway Test 313 Test Targets for Wired and Wi Fi AutoTests 318 Adding and Managing Test Targets 319 Target Test Results Screens 323 AutoTest Ping Test 326 AutoTest TCP Connect Test 332 HT...

Page 8: ...93 Discovery App 399 Introduction to Discovery 401 Main Discovery List Screen 403 Searching the Discovery List 406 Filtering the Discovery List 408 Sorting the Discovery List 411 Security Auditing Bat...

Page 9: ...446 Resources 447 SSIDs 448 Discovery App Floating Action Menu 450 Device Types 456 Routers 457 Switches 458 Unknown Switches 459 Network Servers 461 Hypervisors 462 Virtual Machines 463 Wi Fi Contro...

Page 10: ...ce Health Interval 498 ARP Sweep Rate 499 SNMP Query Delay 500 Auto AP Grouping Rules 500 Problem Settings 505 TCP Port Scan Settings 509 Wi Fi Analysis App 512 Wi Fi Analysis and Discovery 514 Wi Fi...

Page 11: ...nnels Utilization 561 Channels Overlap 565 Channels 569 SSIDs 573 APs 578 BSSIDs 582 Clients 594 Interferers 604 Path Analysis App 608 Introduction to Path Analysis 609 Path Analysis Settings 610 Popu...

Page 12: ...40 Collecting AirMapper Data 646 Starting a New Survey 657 Performance Test App 659 Introduction to Performance Testing 661 Performance Test Settings 663 Saving Custom Performance Tests 664 Configurin...

Page 13: ...erf Test App 714 iPerf Settings 716 Saving Custom iPerf Settings 716 Test Accessories in Discovery 717 Configuring iPerf Settings 720 Running an iPerf Test 724 Uploading iPerf Results to Link Live 728...

Page 14: ...aving Locally Only 758 Job Comment 760 Link Live and Testing Apps 763 Link Live Sharing Screens 764 Sharing a Text File to Link Live 767 Cable Test App 770 Cable Test Settings 771 Running Cable Test 7...

Page 15: ...Specifications 781 General 781 Wireless 782 Environmental Specifications 789 Certifications and Compliance 791 15...

Page 16: ...additional product resources visit NetAlly com Products EtherScopenXG For customer support visit NetAlly com Support Register your EtherScope nXG Controlled Edition Registering your product with NetA...

Page 17: ...dation which are available from the Home and Apps screens All NetAlly hand held testers include access to Link Live Cloud Service at Link Live com Link Live is an online system for collecting organizi...

Page 18: ...therScope nXG Controlled Edition may also be referred to as just EtherScope or the unit in this guide l Tap blue links to go to their destinations Underlined blue links open external websites l Tap bo...

Page 19: ...ind icon This displays the text at the top of the screen Touch the up and down arrows to search forwards and backwards for the text In the image below the user has searched on LAN Tap the highlight ba...

Page 20: ...Buttons and Ports Button and port functions on your EtherScope unit are described below Introduction 20...

Page 21: ...flashing Activity USB Type A Port Connects to any USB device RJ 45 Cable Test and Management Port Connects to an Ethernet cable for patch cable testing and unit management USB Type C On the Go Port Co...

Page 22: ...port functions Refer to the product Specifications if needed Inserting a Micro SD Card A Micro SD card must be inserted with the metal contacts facing the front towards the touchscreen of the unit as...

Page 23: ...enough to engage the spring mechanism for insertion and removal Using a Kensington Lock The Kensington Lock slot is the right front vent hole on the bottom of the unit as shown below Introduction 23...

Page 24: ...unit is in charging mode and turns off at full charge The unit fully charges in 2 4 hours via AC power When in charging mode meaning the unit is off but plugged into an AC power source the unit turns...

Page 25: ...ered on or in display sleep mode The Charge Battery via PoE setting must be enabled in General Settings The EtherScope must also run an AutoTest Wired Profile with a passing PoE test to detect PoE ava...

Page 26: ...p the unit hold down the power button for approximately one second until the power button LED turns green l When the display goes into Sleep mode the power LED remains on Touch the power button briefl...

Page 27: ...Back to Title and Contents l If the unit is unresponsive to a normal power off press and hold the power button for five seconds to perform a hard shutdown Introduction 27...

Page 28: ...ow these guidelines l Do not use the product if it is damaged Before using the product inspect the case and look for cracked or missing plastic l Do not operate the product around explosive gas vapor...

Page 29: ...equipment or software X Warning Risk of electrical shock j Not for connection to a public telephone system Class 1 Laser Product Do not look into the laser Cleaning To clean the display use a lens cl...

Page 30: ...toothpaste to water onto the affected surface with a bristled brush WCAUTION Do not use solvents or abrasive materials that may damage the product Introduction 30...

Page 31: ...d by and between NetAlly and the purchaser of this product Open Source Software Acknowledgment This product may incorporate open source components NetAlly will make available open source code componen...

Page 32: ...nXG Controlled Edition interface supports many of the operations typical of any Android device Use dragging and swiping motions on the touchscreen to navigate through apps open side menus drag down t...

Page 33: ...Home Screen Home and Android Interface 33...

Page 34: ...onfiguration but you can add remove and reorganize app icons and widgets to serve your purposes You can also create more Home pages by touching holding and dragging an app icon to the right from the m...

Page 35: ...om of the touch screen The back icon returns to the previous screen The circle icon opens the Home screen The square icon displays your recently used applications for easily switching between then Thi...

Page 36: ...panels Long Pressing Touch and hold or long press files or application icons to reveal additional operations For example you can long press a file name in the Files Application to reveal the top tool...

Page 37: ...screens to open options for copying and sharing the text Left Side Navigation Drawer Touch the Menu icon or swipe right in the Files app to open the navigation drawer It displays the folders in your f...

Page 38: ...s app you may need to tap the action overflow icon at the top right and select Show Internal Storage to navigate to the EtherScope nXG folder and sub folders as shown above See the Navigation Drawer t...

Page 39: ...est and Port Status Notifications for details about the icons and notifications related to EtherScope nXG Controlled Edition network connections testing and management Touch and swipe down on the Stat...

Page 40: ...e panel also displays common Android settings icons for quick access Swipe touch and drag downwards on the Status Bar at very top of the screen to slide down the Notification Panel Home and Android In...

Page 41: ...ge or device settings or to perform other related actions l Swipe left on a notification to dismiss it NOTE Because they are essential to the EtherScope testing functions you cannot dismiss the test a...

Page 42: ...ccess the apps that are not shown on the Home screen swipe up on the Home screen or touch the up arrow icon The Apps screen displays all the apps on your device The image above is an example Your Home...

Page 43: ...ew App Info or access widgets you can add to the Home screen and other actions you can perform App Store From the Home Screen or Apps Screen open the NetAlly App Store to download third party Android...

Page 44: ...ch icon to search for an App To request that an App be added to the App Store visit the Apps page at Link Live com and select the floating action button FAB at the lower right corner to Request or Upl...

Page 45: ...Device Settings To access the Android system device settings touch the Settings icon at the bottom of the Home screen Home and Android Interface 45...

Page 46: ...connect to Wi Fi or reset to factory defaults Quick Settings Panel You can also access some of the most common device settings like Wi Fi from the Quick Settings Panel by swiping down from the Status...

Page 47: ...panel to adjust the screen s bright ness l Tap an icon in the panel to enable or disable the corresponding feature For example you can turn the unit s Wi Fi or screen Auto rotate functions on or off...

Page 48: ...el to configure the icon controls that appear in the panel Auto Power Off Activating the Auto Power Off function helps to extend the battery run time 1 From the Device Settings select Display 2 On the...

Page 49: ...Back to Title and Contents Similarly you can adjust the setting that controls when the display goes into Sleep mode from the Display settings screen Home and Android Interface 49...

Page 50: ...Fi Test Port connections do not perform the functions of the main device Wi Fi access To connect your EtherScope to a Wi Fi network access the Android Wi Fi Device Settings using either method below l...

Page 51: ...Status Bar and touching and holding long pressing the Wi Fi icon Either path opens the Wi Fi settings screen Home and Android Interface 51...

Page 52: ...ord but depending on the security settings some may also require a company username EAP type authentication type certificate or other credentials 4 After entering credentials touch CONNECT The network...

Page 53: ...uirement this Android noti fication icon appears in the top Status Bar Drag down from the top of the screen to open the notification Touch the notification to open a web browser window where you can e...

Page 54: ...ou are trying to connect to a network with a captive portal but the Android notification is not appearing check that the Captive Portal Detection setting is enabled in Device Settings Network Internet...

Page 55: ...on touch it to view your configured sharing options For example the image below shows an expanded Screenshot notification from the top notification panel Touch SHARE to open the Share with pop up dial...

Page 56: ...the Link Live option to share upload a file to Link Live Cloud Service at Link Live com Files can be attached to a test result or uploaded individually to the Uploaded Files page on Link Live The exa...

Page 57: ...The SAVE TO LAST TEST RESULT option attaches the image to your most recently run AutoTest Performance iPerf or Cable Test result on Link Live com Home and Android Interface 57...

Page 58: ...com from the Android Files app You can upload one selected file or multiple files at once 1 With the Files app opened navigate to the folder containing the files you want to share using the left side...

Page 59: ...3 Touch the share icon in the top toolbar 4 If needed touch the Link Live option Home and Android Interface 59...

Page 60: ...g a Screenshot On the EtherScope nXG Controlled Edition unit press and hold the Power button and the Volume Down button at the same time for one second to save a screenshot of the current screen See B...

Page 61: ...iors This chapter covers settings icons and notifications specific to EtherScope nXG Controlled Edition See the Device Settings topic for information on the Android system settings Access common setti...

Page 62: ...and information in a navigation drawer that slides out from the left side of the screen To open the navigation drawer l Touch the menu icon at the top left of the testing application screens l Touch...

Page 63: ...vigation drawer above provides access to the enabled AutoTest profiles AutoTest Settings General Settings and the About screen Settings for each specific app are described in the chapter for the app G...

Page 64: ...About Screen The About screen displays the serial number MAC addresses software versions SFP details General Settings and Tools 64...

Page 65: ...to the MAC address on the About screen Exporting Logs The About screen contains the Export Logs function which allows you to save your unit s logs for analysis by NetAlly s technical support team Touc...

Page 66: ...test or management functions described in this section Either the top copper port or fiber port can act as the Wired Test Port so in total the EtherScope has four network interfaces 1 Wired Test 2 Wi...

Page 67: ...Settings are accessible from the left side navigation drawer in NetAlly s testing apps such as AutoTest Capture and iPerf The app specific settings for many of the individual NetAlly testing apps like...

Page 68: ...All of the ports are described below next to their corresponding status icons General Settings and Tools 68...

Page 69: ...t or EtherScope detects a new copper link in the top Wired Test Port Wired fiber connections and Wi Fi Profiles must be started manually in the AutoTest app NOTE If both the top fiber and copper ports...

Page 70: ...ce tests The Management Ports provide a more stable network connection than the Test Ports as the Test Ports may frequently drop link and reconnect or resume scanning Wi Fi Management Port The interna...

Page 71: ...s Bar to view the notifications On each notification you can touch the title and down arrow to expand the box and view more details or options The following EtherScope icons may appear in your Status...

Page 72: ...red Test Port connection called the Wired Port in app settings is established in either the top RJ 45 Ethernet port or the top Fiber port NOTE If both the fiber and top copper ports are connected to a...

Page 73: ...displays above it When the EtherScope is scanning wireless channels for discovery Wi Fi analysis or air quality measurements the number changes dynamically to show which channel is currently being sca...

Page 74: ...running the Wired and or Wi Fi Test Ports may not be available to other testing apps Management Port Notifications A Management Port connection is established through the left side RJ 45 Management p...

Page 75: ...displayed under the Management Port notification above A Wi Fi Management Port connection is established via the main Android Wi Fi adapter Its details are displayed under the Management Port notific...

Page 76: ...are currently available for active discovery either because none of the ports enabled for discovery are connected or AutoTest is running Discovery is temporarily disabled when AutoTest is running PoE...

Page 77: ...Back to Title and Contents General Settings and Tools 77...

Page 78: ...t affect multiple test apps Access the General Settings from the left side navigation drawer in the NetAlly testing apps such as AutoTest Discovery Capture iPerf etc See also Test and Management Ports...

Page 79: ...rol functions of the Wi Fi Test Port functions Use Wi Fi test port Enable or disable Wi Fi tests connections and measurements in the testing apps including AutoTest Wi Fi Profiles and the Wi Fi analys...

Page 80: ...ttings to disable the Android Wi Fi Country Set the unit for legal operation in your country This setting affects the Wi Fi bands and channels on which the unit transmits Wi Fi Bands and Channels Sele...

Page 81: ...tion When this setting is enabled EtherScope app screens that typically show both 802 11 and non 802 11 utilization such as the Wi Fi Channels Map now show the total utilization User Defined MAC This...

Page 82: ...ons of the Wired Test Port Test PoE before Link By default an AutoTest Wired Profile performs the Link test before the PoE test can complete Enable this setting to make your EtherScope complete the Po...

Page 83: ...prevents the EtherScope from transmitting packets on the Wired Test Port You can also use the Stop After function in Wired AutoTest Profile Settings to hide the AutoTest cards that require transmit c...

Page 84: ...d User defined appears next to the MAC address on the About screen and on relevant test result screens NOTE This definition can be overridden by a profile based user defined MAC See Wired Connection S...

Page 85: ...o open the VNC settings screen and configure your unit s VNC connections for remote operation See Remote Access for more information about connecting to a VNC client or Link Live Remote General Settin...

Page 86: ...ble or disable remote connections from VNC clients Port number Touch to enter a port number other than the default Password Touch to enter a password which a VNC user must enter to access the EtherSco...

Page 87: ...an the default Link Live Remote This setting enables or disables the EtherScope s remote control function in Link Live Cloud Service at Link Live com NOTE The Link Live Remote feature is only availabl...

Page 88: ...rScope By default DHCP is enabled Touch this field and tap the toggle button to disable DHCP and enter static IP information Preferences Distance Unit This is the unit EtherScope uses for distance mea...

Page 89: ...testing apps feature time based line graphs of recorded measurements which you can pan and zoom to view different time intervals For example the image below shows the Signal and Utilization graphs fro...

Page 90: ...ata for up to 24 hours depending on test type and or link status Under each graph a legend table indicates the measurements that correspond to each plotted color For another example the image below sh...

Page 91: ...easing or increasing the time interval displayed drag the slider or tap the slider bar below the graphs The largest time interval maximum zoom out is the total time data has accumulated l To reset the...

Page 92: ...l AutoTest Wi Fi Profiles Link and Channel l Ping TCP Ping Test l Capture l Discovery Interface Statistics l Wi Fi RF and Traffic Statistics l Performance l iPerf General Settings and Tools 92...

Page 93: ...uration options for the current app Save Icon saves settings or files or loads saved configurations Floating Action Button FAB opens the Floating Action Menu which contains additional actions Action O...

Page 94: ...enu Many Android applications including NetAlly s AutoTest and Discovery apps feature a Floating Action Button or FAB that opens a floating action menu with more options for analysis The FAB on the ma...

Page 95: ...testing of the selected device Floating action menus that appear in the testing applications are described more spe cifically in the relevant chapters For example General Settings and Tools 95...

Page 96: ...see Discovery App Floating Action Menu in the Discovery app chapter for a more detailed illus tration General Settings and Tools 96...

Page 97: ...oth the AutoTest and Discovery apps provide options to start a Telnet or SSH session using the current device address Selecting these options opens JuiceSSH and starts a session You can also open Juic...

Page 98: ...third party app JuiceSSH contains its own tutorials For additional help touch the action overflow button at the top right of the JuiceSSH app screen and select View our FAQ General Settings and Tools...

Page 99: ...General Settings and Tools 99...

Page 100: ...ashlight The flashlight is located on the back of the unit See Buttons and Ports The Flashlight feature can be accessed from the Quick Settings Panel by swiping down twice from the top of the screen G...

Page 101: ...ce defaults update your software and remotely access your EtherScope nXG Controlled Edition Tap a link below to skip to your desired topic Managing Files Updating Software Remote Access Resetting App...

Page 102: ...vigating EtherScope nXG Controlled Edition Files Application The Files app allows you to access the files saved on your EtherScope Touch the icon at the bottom of the Home Screen or from the Apps scre...

Page 103: ...view additional file man agement operations in the top toolbar including the Share and Delete buttons l Tap the action overflow icon to see even more actions such as to create a new folder move a file...

Page 104: ...l Open the left side navigation drawer to easily navigate through the top level folders and attached storage devices Software Management 104...

Page 105: ...How to Move or Copy a File 1 Long press on a file to select it You can then select more files as needed by tapping them Software Management 105...

Page 106: ...h the Move or Copy button at the bottom of the screen Using a Micro SD Card To use a Micro SD card for storage insert it into the Micro SD card slot on the left side of your EtherScope nXG Controlled...

Page 107: ...g your Micro SD card from the USB port to avoid potential corruption of your storage device s file system Using a USB Drive Insert a USB flash drive into the USB port on the top of the EtherScope A US...

Page 108: ...hysically removing your USB drive from the USB port to avoid potential corruption of your storage device s file system Ejecting Storage Media You can eject storage media from the expanded Android noti...

Page 109: ...connect to a PC or tablet 2 On the EtherScope Unit open the Android device settings by tapping the Settings icon at the bottom of the Home screen 3 Select Connected devices 4 On the Connected devices...

Page 110: ...folder if it does not pop up automatically From there you can move copy and paste files to and from the EtherScope nXG Con trolled Edition s file system WCAUTION As with any Android device use the EJ...

Page 111: ...Back to Title and Contents your storage device s file system See Ejecting Storage Media above Software Management 111...

Page 112: ...the Air Updates You must create an account and claim your EtherScope nXG Controlled Edition unit at Link Live com for the EtherScope to find and download software updates See Getting Started in Link L...

Page 113: ...touch the menu icon or swipe right to open the left side Nav igation Drawer 3 Touch Software Update The Software Update screen opens and displays the version number of any available updates You can to...

Page 114: ...tall the System update first 5 Touch Download Install or Download Reinstall to update the operating system or the NetAlly Applications Each update must be installed separately The files download and i...

Page 115: ...download the software update files from the Link Live com website open the left side navigation drawer by clicking the menu icon and select Support Software Downloads 1 Download the update files for t...

Page 116: ...use the volume buttons to highlight apply update from SD card and press the power button to confirm the selection 5 Use the volume buttons to highlight the correct update file on the Micro SD card and...

Page 117: ...drawer and select Software Update 3 On the Software Update screen touch the action overflow icon at the top right and select Manual Update 4 Navigate to the USB drive or Micro SD card where you saved...

Page 118: ...our EtherScope must be claimed See NetAlly com Support for more information While you can establish remote connections using the Wired or Wi Fi Test Ports on the EtherScope the Management Ports provid...

Page 119: ...Ethernet cable with an active network connection plugged into the left side RJ 45 Management Port l For a Wi Fi Management Port connection you must have the main Android Wi Fi settings configured to c...

Page 120: ...on using a peer to peer VNC client installed on a PC or other machine See General Settings VNC to enable and configure VNC connections To connect to EtherScope using a VNC client 1 Get the IP address...

Page 121: ...uses end to end encryption allowing secure remote control of your EtherScope On your EtherScope go to General Settings Link Live Remote to ensure the feature is enabled NOTE If a Password is enabled...

Page 122: ...ouch the REMOTE icon at the top right of the page to open an embedded window containing the EtherScope interface 5 If necessary at the top of the window enter the Password set in General Settings Mana...

Page 123: ...t see Restoring EtherScope nXG Controlled Edition Factory Defaults Resetting Testing App Defaults Once you have adjusted settings in the NetAlly apps at some point you may need to reset an app s setti...

Page 124: ...1 Access the App Info screen by long pressing touch and hold on an app s icon on the Home or Apps screen 2 Touch App info Software Management 124...

Page 125: ...screen select Storage You can also access the App Storage screen from Device Settings Storage Internal shared storage Other apps 4 On the Storage screen for the app you selected touch CLEAR DATA Softw...

Page 126: ...5 When the Delete app data dialog appears tap OK All of the app s settings are reset to factory defaults Software Management 126...

Page 127: ...e save button that appears at the top right within the app s main screen The following apps enable you to save and load settings configurations l AutoTest Settings including Profile Groups l Discovery...

Page 128: ...The following options display in a drop down menu l Load Open a previously saved and named settings configuration Software Management 128...

Page 129: ...a new custom name l Import Import a previously exported settings file l Export Create an export file of the current settings and save it to internal or connected external storage See Exporting and Imp...

Page 130: ...an be most useful for Discovery Settings and Problem Settings 1 Go to an app s settings screen 2 With all settings set to the defaults tap the save button and Save As 3 Save a default configuration wi...

Page 131: ...utoTest Settings including Profile Groups l Discovery Settings l Discovery Problem Settings l Performance Settings l iPerf Settings The AutoTest Settings are shown as an example in the images below l...

Page 132: ...n the AutoTest Settings image above Wired Profile and Wi Fi Profile are exported but Air Quality Profile is not Likewise any checked items in submenus like AutoTest s Test Targets or Community Strings...

Page 133: ...ations without a custom name are auto named with the app name and date l Saved configurations are auto named with the app name and custom settings name l You can rename the export file as needed Softw...

Page 134: ...age See Managing Files for instructions on accessing folders and moving files l Settings are saved with the o file extension l Selecting Import from an app opens the Files app where you can navigate t...

Page 135: ...Back to Title and Contents l Imported settings configurations overwrite existing saved configurations with the same name that are already in the app Software Management 135...

Page 136: ...e settings to the factory default state Make sure to back up any files you desire to keep 1 To access the Android Device Settings touch the Settings icon at the bottom of the Home Screen 2 On the Sett...

Page 137: ...he option 5 Touch RESET to initiate your chosen reset type 6 The unit may ask you to confirm a final time before resetting Touch the final con firmation button to reset your EtherScope s defaults The...

Page 138: ...ome screen 2 On the Settings screen scroll down and select the System section and then Languages input 3 On the Languages input screen touch Languages 4 On the Language preferences screen select Add a...

Page 139: ...top 1 spot on the list The EtherScope displays the chosen languages as available in the priority order shown on the Language preferences screen Software Management 139...

Page 140: ...lability of features on your EtherScope nXG Controlled Edition Tap a link below to skip to your desired topic Introduction to EtherScope nXG Controlled Edition Controlling Feature Availability Permane...

Page 141: ...anently and permanently disable certain features to meet a variety of security needs These features are referred to as controlled features The controlled features are categorized to make it easier to...

Page 142: ...C Wireless l Management Wi Fi l Bluetooth l Test Wi Fi Documenting l Packet Capture l Network Discovery l Microphone Link Live Cloud Service l Link Live Access l Download from App Store Controlled Edi...

Page 143: ...eceive power from these ports NOTE The USB Type C port continues to function to support powering the unit using the AC adapter MicroSD Access The Micro SD card slot on the left side of the unit is dea...

Page 144: ...Other apps cannot access the browser NOTE If the Browser App feature is re enabled the Chromium browser User Guide and Video apps are restored but do not appear on the Home screen See Apps for more in...

Page 145: ...en VNC is disabled To deactivate Link Live Remote Link Live Access must be disabled Wireless Management Wi Fi The internal Wi Fi Management Port which runs on the main Android system s 1x1 Dual band 8...

Page 146: ...ccess and data transfer over Bluetooth is not possible Test Wi Fi The internal Wi Fi Test Port is deactivated when the Test Wi Fi feature is disabled All NetAlly apps that normally provide access to t...

Page 147: ...more information Microphone The microphone is deactivated when the Microphone feature is disabled Link Live Cloud Service Link Live Access The Link Live app is disabled when the Link Live Access feat...

Page 148: ...pp Store The App Store app is disabled when the Download from App Store feature is disabled Adding additional apps to the product is not possible NOTE Disabling Link Live Access also disables the App...

Page 149: ...ty needs These features are referred to as controlled features Use the Controlled Edition selection to manage the availability of controlled features It is accessible from the left side navigation dra...

Page 150: ...The Controlled Edition Status screen shows the current state of the controlled features Controlled Edition Operation 150...

Page 151: ...Controlled Edition admin password and select the OK button The Controlled Edition Settings screen shows the current state of the controlled features and lets you turn features off or on using the togg...

Page 152: ...If changes are made the Apply button at the top of the screen becomes active Controlled Edition Operation 152...

Page 153: ...ge is shown which lists the pending feature changes l Select Yes to make the pending changes l Select No to cancel the pending changes and return to the Settings screen After the changes are applied t...

Page 154: ...Back to Title and Contents To view the state of the controlled features visit the Controlled Edition Status screen Controlled Edition Operation 154...

Page 155: ...ng Please note that NetAlly does not accept product return requests from customers who want to re enable permanently disabled controlled features In addition the product supports finalizing the state...

Page 156: ...g controlled feature state changes From the Settings screen select the overflow menu at the top of the screen Select one of the following options l Permanently Apply l Finalize Note the Finalize optio...

Page 157: ...following options l CHANGE PERMANENTLY to irreversibly apply the pending changes Note that these changes are permanent and cannot be undone l CANCEL to discard the pending changes and return to the S...

Page 158: ...actions Select one of the following options l CHANGE PERMANENTLY to irreversibly apply the pending changes Note that these changes are permanent and cannot be undone In addition the state of all the...

Page 159: ...hanges and return to the Settings screen After the changes are applied the unit auto matically restarts To view the permanently disabled controlled features visit the Controlled Edition Status screen...

Page 160: ...Back to Title and Contents Controlled Edition Operation 160...

Page 161: ...e users from gaining access to the Controlled Edition Settings screen To change the admin password see Controlling Feature Availability to access the Settings screen From the Settings screen select th...

Page 162: ...sword and select OK to continue Select CANCEL to return to the Controlled Edition Settings screen without making a change to the current admin password The New Password entry screen is displayed Contr...

Page 163: ...the admin password change Note that you cannot complete the admin password change until the new password fields contain matching entries Select CANCEL to return to the Controlled Edition Settings scr...

Page 164: ...the User Guide describes the NetAlly developed network testing apps Each app is specially designed for fast analysis and intuitive operation to enhance and simplify your network tasks Open the testing...

Page 165: ...ed them The app is fully customizable with test Profiles for Wired and Wi Fi wireless Air Quality network connections wireless Air Quality and individual Test Targets AutoTest establishes the Wired an...

Page 166: ...nd test results AutoTest Overview Managing Profiles and Profile Groups Main AutoTest Screen Periodic AutoTest Wired AutoTest Profiles Wi Fi AutoTest Profiles DHCP DNS and Gateway Test for Wired and Wi...

Page 167: ...dual Test Targets that connect to network services such as a web app or FTP site A Test Target defines parameters including type target URL IP address port number and Pass Fail thresholds More complex...

Page 168: ...mated and consistent way to verify a network from layer 1 through layer 7 A Profile can be added to and used in any number of Profile Groups A Profile Group is a custom named collection of Profiles Pr...

Page 169: ...each of these scenarios Note how Test Targets can be included in any number of Profiles and Profiles can be included in any number of Profile Groups You can create as many Profile Groups Profiles and...

Page 170: ...ree types of test profiles Wired Profiles test copper and fiber connections Wi Fi Profiles test wireless connections Air Quality Profiles measure channel utilization and interference Factory Default P...

Page 171: ...creen shown above opens the AutoTest Settings and Profile Group screen not the individual Profile settings l The default Wired Profile runs automatically and establishes a wired link as soon as your u...

Page 172: ...Air Quality screen For the default Wi Fi Profile to run successfully you must select an SSID and enter security cre dentials before the EtherScope can connect to a network See Wi Fi Profile Connection...

Page 173: ...the profile s settings tap the back button at the bottom of the screen to open and run the new test profile Creating a Wi Fi Profile from the Wi Fi Analysis App You can also create an AutoTest Wi Fi...

Page 174: ...Open the Wi Fi app from the Home screen AutoTest App and Profiles 174...

Page 175: ...enu button to select the SSIDs or BSSIDs list screen Touch an SSID or BSSID s card to open its Details screen Touch the FAB floating action button to open the floating action menu AutoTest App and Pro...

Page 176: ...In the floating action menu touch Connect A Wi Fi Profile called Connect to SSID BSSID is created in AutoTest AutoTest App and Profiles 176...

Page 177: ...f applicable and Authentic ation Type are auto populated in the Wi Fi Con nection settings for the new profile Tap YES in the pop up dialog to review and configure additional credentials AutoTest App...

Page 178: ...Enter any additional credentials like the network Password After configuring touch the back button to return to and run the new Profile AutoTest App and Profiles 178...

Page 179: ...hich they run when you start an AutoTest See AutoTest Overview for more explanation of Profile Groups You can configure and select Profiles and Profile Groups for different locations jobs networks or...

Page 180: ...AutoTest Settings Screen The AutoTest Settings screen contains the Periodic AutoTest and Profile Group settings AutoTest App and Profiles 180...

Page 181: ...Profile Group l Touch the action overflow icon to Duplicate or Delete a Profile CAUTION When you delete a Profile it is deleted from all Profile Groups To remove a Profile from the current group simp...

Page 182: ...ternal or connected external storage See Exporting and Importing App Settings for more details Each Profile Group can run one or many of the three Profiles types Your saved Profiles are available acro...

Page 183: ...and in the AutoTest Settings screen header In the example below the user saves a custom AutoTest configuration named Springs Campus The main AutoTest app screen now displays the custom name in the he...

Page 184: ...the AutoTest Settings and Profile Group screen by touching on the main AutoTest screen 2 Uncheck the boxes for any Profiles you do not want included in the new Profile Group 3 Touch the FAB to add new...

Page 185: ...e to the bottom of the list once you leave and revisit this screen 5 Tap and select Save As A dialog box opens where you can enter the new name 6 Enter a new Profile Group name and touch SAVE The Ethe...

Page 186: ...AutoTest App and Profiles 186...

Page 187: ...rst runs the Wired Profile over the Ethernet connection next scan the wireless channels for Air Quality results and then connect to The Office Network 1 and remain connected to that network This Profi...

Page 188: ...TART button on the main AutoTest screen to run all the Profiles in the currently active Profile Group The AutoTest screens display icons that correspond to the type of profile test or measurement Afte...

Page 189: ...lored circle to the right of each profile card 2 Warnings 1 Failure The thresholds that control the colored test gradings are adjustable in the settings screens for each profile and test type The gree...

Page 190: ...y run AutoTests for a specified amount of time Periodic AutoTest Settings To enable and configure Periodic AutoTest open the AutoTest Settings and Profile Group screen and tap Periodic AutoTest The Pe...

Page 191: ...Periodic AutoTest field to enable and adjust the settings below as needed Interval Amount of time between each AutoTest run Duration Total length of time Periodic AutoTests run AutoTest App and Profi...

Page 192: ...is enabled Enter the label you want to be attached to the uploaded Periodic AutoTest result on Link Live The default is Periodic AutoTest Append Date Time This field appears if the Add Comment setting...

Page 193: ...summarized at the bottom of the AutoTest screens Passes and failures are reported for each run of the entire Profile Group rather than individual Profiles Periodic AutoTests are skipped if the previou...

Page 194: ...he top Status Bar when Periodic AutoTest is running or has completed Drag down on the Status Bar to view the corresponding noti fication NOTE AutoTest has priority control of the Test Ports so other a...

Page 195: ...Wired AutoTest Profiles A Wired Profile runs a series of tests over your copper or fiber network connection AutoTest App and Profiles 195...

Page 196: ...red Profiles Run Automatically The last enabled Wired Profile in the currently active Profile Group runs automatically when a copper cable is connected or energy is detected to the top RJ 45 port unle...

Page 197: ...Wired Profile Specific Tests The tests that are specific to a Wired Profile include the following l PoE l Wired Link l 802 1X l VLAN l Switch AutoTest App and Profiles 197...

Page 198: ...ing is enabled for the Wired Profile The VLAN test card appears if the VLAN setting is enabled or if VLAN tagged traffic is detected during the AutoTest PoE Wired Link 802 1X VLAN and Switch Results a...

Page 199: ...Back to Title and Contents l Skip to Wired Profile Settings l Skip to DHCP DNS and Gateway Tests l Skip to Test Targets AutoTest App and Profiles 199...

Page 200: ...Wired Profile Results The image below shows a completed AutoTest Wired Profile AutoTest App and Profiles 200...

Page 201: ...ned links to open a Discovery app Details screen showing the selected device or ID NOTE You may need to Configure SNMP settings in the Discovery app to see all the available information about a networ...

Page 202: ...nd enable additional actions PoE Test Results The card for the Power over Ethernet PoE test displays the measured Voltage Class and Wattage Refer to PoE Settings if needed Touch the card to open the P...

Page 203: ...E Test Results Screen In addition to the information from the PoE card the PoE test screen shows these results Class Requested Class Class selected in the PoE test settings AutoTest App and Profiles 2...

Page 204: ...age without load TruePower Voltage Measured voltage with load Positive Positive PoE cable pair IDs Negative Negative PoE cable pair IDs PSE Type Switch s advertised Power Sourcing Equipment PSE type R...

Page 205: ...r Ethernet connection displays the advertised speed and duplex capabilities in gray text and the detected speed and duplex in black text EtherScope can test and display information for link speeds up...

Page 206: ...wer than the maximum advertised speed l The link is using half duplex l For links faster than 1G EtherScope has detected a minimum SNR value below the set threshold Touch the card to open the Link tes...

Page 207: ...Wired Link Test Screen The Wired Link test screen shows the following AutoTest App and Profiles 207...

Page 208: ...use as detected by EtherScope RJ 45 Details Copper Rx Pair Link receive pair Multi Gigabit Details Copper This table appears only when the Wired Profile is linked at speeds higher than 1G Each twiste...

Page 209: ...l A acts as the reference for the other channel meas urements SNR Current signal to noise ratio on each channel Avg SNR The average SNR measurement since link was established Threshold Multi Gigabit S...

Page 210: ...Details Fiber The SFP Details are defined as follows Wavelength Wavelength in nanometers at which the fiber connection is operating Temperature Temperature in degrees Celsius AutoTest App and Profiles...

Page 211: ...the reference The value is saved until cleared by the CLEAR REFERENCE button It is saved across reboots Power Difference The difference between the current Rx Power and the reference The number is po...

Page 212: ...X icon turns green if the connection is successful and yellow if 802 1X authentication fails 802 1X Test Screen The 802 1X screen also shows the time it took for the authentication process to complete...

Page 213: ...Test result on the Link Live website You can also attach the Connect Log from the floating action menu on the main Wired Profile screen VLAN Test Results The VLAN card only displays if the VLAN settin...

Page 214: ...ed but VLAN tagged traffic is seen Untagged indicates that no VLAN tag is present in either received or transmitted frames also referred to as the Native VLAN The second line on the VLAN card displays...

Page 215: ...een The VLAN test screen displays the real time traffic the EtherScope detects on the top VLANs Up to nine VLANs with the highest traffic are displayed as colored portions of the pie AutoTest App and...

Page 216: ...mation SNMP forwarding table data is used to determine the Nearest Switch See Discovery Settings for SNMP configuration instructions The Switch test card displays the Nearest Switch and the port name...

Page 217: ...splays on the Switch card The EtherScope continues to search for the nearest switch even after the AutoTest completes Touch the Switch card to open the full switch results screen Switch Test Results S...

Page 218: ...Each section represents a unique port advert isement as defined by protocol type and MAC address AutoTest App and Profiles 218...

Page 219: ...closest to the EtherScope Port Detected Port name Description Configured description reported by the switch VLAN ID VLAN ID number if present Voice VLAN ID Voice VLAN ID number if present IP and MAC...

Page 220: ...type first seen by the Ether Scope Last Seen For non SNMP discovery protocols CDP LLDP EDP or FDP the time the advertisement was last received by the EtherScope Last Updated For SNMP only the time the...

Page 221: ...es seen via advertisements or SNMP At the bottom of the switch test screen touch the blue links or the action overflow icon to open other apps or tools with the target in this case the Nearest Switch...

Page 222: ...Details action link only appears in the Switch results if EtherScope has current Discovery data and AutoTest was able to identify the nearest switch and connected interface The Ping TCP Connect and Ca...

Page 223: ...Gateway Tests for Wired and Wi Fi Target Tests See the Test Targets topic for information on target test results Wired Profile FAB The floating action button FAB on AutoTest Profile screens allows yo...

Page 224: ...creen where you can add Ping TCP Connect HTTP and FTP target tests to the current profile l Add Connection Log opens a Link Live sharing screen that allows you to custom name the log file before savin...

Page 225: ...Touch the field to enter your desired log name and tap SAVE TO TEST RESULT to upload l Add Comments also opens a Link Live sharing screen where you can enter comments AutoTest App and Profiles 225...

Page 226: ...and tap SAVE TO LAST TEST RESULT to upload them l The Add Picture function lets you open the Gallery to select a photo that is then uploaded and attached to your test result See the Link Live App cha...

Page 227: ...d test port connection PoE test the thresholds for Pass Warning Fail results and any user added test targets Touch the settings icon on the Wired profile screen or add a new Wired profile to configure...

Page 228: ...n you finish configuring tap the back button to return to the profile Name Touch the Name field to enter a custom name for the profile This name appears on the main AutoTest screen profile card and th...

Page 229: ...ses l 802 3af Classes 0 3 l 802 3at PoE Class 4 l Cisco s UPOE which can provide up to 51 W l 802 3bt Classes 5 8 Select the PoE Injector option if you are using a non IEEE injector NOTE EtherScope ma...

Page 230: ...est to detect it successfully If the LLDP setting is enabled but your switch does not support LLDP negotiation fails Requested Power W This setting appears if UPOE is selected in the Powered Device Cl...

Page 231: ...to the selected class to mimic a Powered Device PD Tap the toggle button to enable the TruePower feature General Settings that Affect PoE See the Wired section in General Settings for descriptions of...

Page 232: ...settings to configure speed duplex link persistence user defined MACs 802 1X settings and multi gigabit SNR threshold Speed Duplex Touch to select the speed and duplex option that you want to test you...

Page 233: ...oes control which speed is attempted first when using a multi rate SFP As a result this setting can enable the EtherScope to connect faster via fiber Link Persistence Link Persistence controls product...

Page 234: ...is profile and display the current user defined MAC definition This setting affects the Wired Test Port only Tap the toggle switch to enable a user defined MAC address specifically for this profile Wh...

Page 235: ...specific MAC addresses are allowed on the network or for determining if specific IPv4 addresses should be assigned to specific MAC addresses 802 1X Touch the toggle field to enable wired 802 1X authe...

Page 236: ...type if needed The default is PEAP MSCHAP V2 Certificate This setting appears if one of the following EAP types is selected in the setting above EAP TLS PEAP TLS or TTLS EAP TLS See How to Import a C...

Page 237: ...sary This is an Advanced Authentication setting Multi gigabit SNR Threshold When a Wired Profile links at speeds higher than 1 Gbps a table appears on the Link Test screen showing Multi gigabit Detail...

Page 238: ...VLAN testing Enabling this setting also enables a VLAN test card on the Wired AutoTest results screen Once enabled VLAN ID and VLAN Priority fields appear Touch these fields to open a pop up number p...

Page 239: ...Wait For Network Traffic Wait for Network Traffic controls whether there is any delay after link comes up before proceeding to the next step When enabled AutoTest App and Profiles 239...

Page 240: ...choose to disable this delay The maximum time to delay is 45 seconds DHCP DNS and Gateway Settings Settings for these tests operate the same in both Wired and Wi Fi profiles See DHCP DNS and Gateway T...

Page 241: ...g after the selected test step The excluded test cards do not appear on the Profile results screen HTTP Proxy The Proxy control lets you specify a proxy server through which the EtherScope establishes...

Page 242: ...xy settings with a web browser run the Profile and then open the web browser while the unit remains linked Open the HTTP Proxy screen to enable proxy settings Touch each field to open a pop up keyboar...

Page 243: ...Wi Fi AutoTest Profiles A Wi Fi Profile runs a series of tests by connecting to a selected wireless network AutoTest App and Profiles 243...

Page 244: ...i Fi Profiles do not run automatically Unlike the Wired Profile the factory default Wi Fi Profile cannot run until you have configured an SSID with the proper credentials See the Wi Fi Profile Setting...

Page 245: ...browser window where you can enter the required information for the captive portal Wi Fi Profile Specific AutoTests The tests that are specific to a Wi Fi Profile include the wireless Link Channel and...

Page 246: ...ack to Title and Contents Link Connection Channel and AP Results are described next Skip to Wi Fi Profile Settings Skip to DHCP DNS and Gateway Tests Skip to Test Targets AutoTest App and Profiles 246...

Page 247: ...Wi Fi Profile Test Results The image below shows a completed AutoTest Wi Fi Profile AutoTest App and Profiles 247...

Page 248: ...tap the settings icon to go directly to the settings for the current test l On individual test screens touch blue under lined links to open a Wi Fi app Details screen showing the selected device or ID...

Page 249: ...The rest of this topic describes the individual test cards and screens using the Wi Fi Profile results for the LRG SSID shown below AutoTest App and Profiles 249...

Page 250: ...nnect to the configured network at your current location The Wi Fi Link card displays the SSID current signal strength dBm link speed Mbps and number of roams Refer to Wi Fi Connection Settings if nee...

Page 251: ...Wi Fi Link Test Screen The Wi Fi Link test screen shows these results AutoTest App and Profiles 251...

Page 252: ...AC address of the AP to which the Tester is connected depending on the information EtherScope can see about the AP This field shows the custom User Name if one has been entered See Assigning a Name an...

Page 253: ...supporting the same SSID Multiple triggers may cause EtherScope to scan for another AP such as low signal strength or high retry rate Wi Fi Link Trending Graphs EtherScope s trending graphs operate s...

Page 254: ...r up to 24 hours in the past if the unit stays linked The default time interval shown is 30 seconds Under each graph a legend table displays the Current Minimum Maximum and Average measurements The Cu...

Page 255: ...l Noise The noise level in dBm on the channel used l SNR The network s signal to noise ratio a measure of signal strength relative to noise measured in decibels dB When the EtherScope roams to a new A...

Page 256: ...by 802 11 devices and by non 802 11 interference If the Combine Utilization setting is enabled in General Settings the Utilization graph shows only combined 802 11 and non 802 11 channel utilization...

Page 257: ...are retry packets l Retry Rate The percentage of total packets that are retry packets l Retry Pkts The number of retry packets seen in the current sample cycle l Total Pkts The total number of packets...

Page 258: ...Plots the physical transmission rate The green horizontal dotted line indicates the AP s maximum TX rate Ping or TCP Connect Response Time graph This graph appears on the Link test screen if AutoTest...

Page 259: ...reen The Ping TCP app opens with the Interface set to Wi Fi Port and Protocol set to Ping 2 Access and adjust the Ping TCP settings as desired 3 START the Ping or TCP Connect test 4 Touch back to go b...

Page 260: ...CT LOG or run a Wi Fi packet CAPTURE on the connected channel and AP Connect Log The Connect Log shows the connection log including driver activity supplicant and the DHCP process The Connect Log can...

Page 261: ...creen See Wi Fi Profile FAB below Channel Test Results The Channel card shows the channel on which the AP is operating and the current 802 11 and Non 802 11 utilization If the Combine Utilization sett...

Page 262: ...ts screen indicates the Center Frequency and Frequency Range of the connected channel along with a real time Utilization graph Results The channel Utilization graph updates in real time for as long as...

Page 263: ...ed by 802 11 devices and by non 802 11 interference l 802 11 Percentage of channel capacity being used by 802 11 devices l Non 802 11 Percentage of channel capacity being used by non 802 11 inter fere...

Page 264: ...ntents Tap the blue links at the bottom of the channel test results to open the Wi Fi app s CHANNEL DETAILS or CHANNELS MAP screens or to run a Wi Fi packet CAPTURE on the connected channel AutoTest A...

Page 265: ...is supporting The AP name or address shown is based on what the EtherScope is able to gather from the device and network If the AP has a custom user name that name is shown on the card and test scree...

Page 266: ...e and SSID the AP test screen shows the following Device Name AP s name or address IP Address The AP s assigned IP address If none could be determined the field displays dashes MAC Address The AP s MA...

Page 267: ...umber indicates the primary channel Type 802 11 type in use on the current link Supported Types 802 11 types that the BSSID supports If none could be determ ined the field displays dashes Client Assoc...

Page 268: ...P address DHCP DNS and Gateway Results Results for these tests operate the same in both Wired and Wi Fi profiles See DHCP DNS and Gateway Tests for Wired and Wi Fi Target Tests See the Test Targets to...

Page 269: ...creen where you can add Ping TCP Connect HTTP and FTP target tests to the current profile l Add Connection Log opens a Link Live sharing screen that allows you to custom name the log file before savin...

Page 270: ...Touch the field to enter your desired log name and tap SAVE TO TEST RESULT to upload l Add Comments also opens a Link Live sharing screen where you can enter comments AutoTest App and Profiles 270...

Page 271: ...and tap SAVE TO LAST TEST RESULT to upload them l The Add Picture function lets you open the Gallery to select a photo that is then uploaded and attached to your test result See the Link Live App cha...

Page 272: ...sults and any user added test targets To configure the profile settings touch the settings icon on the Wi Fi Profile screen or add a new Wi Fi Profile to AutoTest Touch the links below to skip to late...

Page 273: ...On the Wi Fi Profile settings screen touch each field described below as needed to configure the profile Changed settings are automatically applied AutoTest App and Profiles 273...

Page 274: ...back button to return to the profile Name Touch the Name field to enter a custom name for the profile This name appears on the main AutoTest screen profile card and the Wi Fi profile screen header Wi...

Page 275: ...discovered SSIDs If you do not enter a custom Name for the Profile the SSID is displayed as the Wi Fi Profile s name Authentication If you selected an SSID from the drop down list of discovered SSIDs...

Page 276: ...ings depend on the Authentic ation type Enter all necessary credentials for the network security type such as Encryption Keys EAP type username certificate and or password WEP Key This setting appears...

Page 277: ...EAP Type This setting appears if the Authentication type is WPA Enterprise or WPA2 Enterprise The default is PEAP MSCHAP V2 Touch to select a different EAP type if needed AutoTest App and Profiles 277...

Page 278: ...P types is selected in the setting above EAP TLS PEAP TLS or TTLS EAP TLS Touch to open the Certificates screen This screen displays all the certificates that have been imported to AutoTest via the Wi...

Page 279: ...port a new certificate file EtherScope nXG Controlled Edition supports these certificate file extensions l pem l p12 l cer l crt The imported certificate feature is meant for client authentication and...

Page 280: ...ake the certificate file available on your EtherScope unit by saving it to a USB drive or Micro SD card inserted into your unit or by transferring to the file system using a USB C cable or email See M...

Page 281: ...ertificate authentication set up the profile with the following 802 1X test settings a 802 1X Enabled b EAP Type EAP TLS PEAP TLS or TTLS EAP TLS 3 In AutoTest Wi Fi Connection or Wired Connection set...

Page 282: ...4 Touch the floating action button FAB to open the Import Certificate dialog box AutoTest App and Profiles 282...

Page 283: ...5 Touch Click to select beneath the Cer tificate field to open the Files app AutoTest App and Profiles 283...

Page 284: ...ificate file is saved Touch the menu button to open the left side navigation drawer and access the storage devices In the image above the user is navigating to a USB flash drive 7 Navigate to the requ...

Page 285: ...Import Certificate dialog displays the chosen certificate file 8 Enter the certificate s password if it is password protected 9 Touch IMPORT 10 If desired touch the fields to edit the Name and Descrip...

Page 286: ...settings After running the AutoTest you can review the Connect Log from the Wi Fi Link Test screen or Wired 802 1X Test screen to verify or troubleshoot certificate authentication Username This field...

Page 287: ...Advanced Wi Fi Connection Settings BSSID Enter or select a specific BSSID for the Wi Fi Profile to prevent the EtherScope from roaming to a new AP while linked AutoTest App and Profiles 287...

Page 288: ...eshold This threshold controls the Signal Strength in dBm at which EtherScope stays connected and looks for another AP on the network with a stronger signal If found it disconnects from the current AP...

Page 289: ...Touch each field to select a new value or enter a custom one Each threshold also has a toggle button that allows you to disable grading based on that measurement entirely AutoTest App and Profiles 289...

Page 290: ...ercentage of total transmitted frames Transmit Rate TX Thresholds Measured rate as a percentage of the AP s maximum throughput rate Alternate ID Enter an Alternate ID if necessary This is an Advanced...

Page 291: ...setting is enabled in General Settings only a single combined Utilization Threshold setting appears 802 11 Utilization Threshold This threshold controls the Success Warning Fail gradings for the Auto...

Page 292: ...Threshold This threshold controls the Success Warning Fail gradings for the percentage of the connected channel s capacity being used by non 802 11 interference l Touch the toggle button to enable or...

Page 293: ...EtherScope establishes a network connection In AutoTest these settings are used when HTTP Proxy is enabled in an HTTP or FTP Test Target To use the proxy settings with a web browser run the Profile a...

Page 294: ...Back to Title and Contents Touch each field to open a pop up keyboard and enter the appropriate Address Port Username and Password Touch OK to save your entries AutoTest App and Profiles 294...

Page 295: ...lds are the same for each Profile type Access AutoTest s DHCP DNS and Gateway settings from either the Wired or Wi Fi Profile settings screens or by touching the settings button from the full results...

Page 296: ...DHCP server DHCP Settings IP Configuration Access the DHCP test settings from the Wired or Wi Fi Profile settings or by tapping the settings button on the DHCP test results screen By default DHCP is e...

Page 297: ...and enter static IP addresses DHCP only Response Time Threshold This field only appears if DHCP is enabled The Response Time Threshold controls how long the EtherScope waits for a DHCP server respons...

Page 298: ...for Subnet Mask Default Gateway and Primary and Secondary DNS Servers only appear if DHCP is disabled Touch each field to open a pop up number pad and enter the static addresses as needed Touch OK to...

Page 299: ...IP address and the total time for the discover offer request and acknowledgment to complete Touch the card to open the DHCP test screen NOTE If a User Defined MAC is enabled for this Wired or Wi Fi c...

Page 300: ...DHCP Test Results Screen Device Name The discovered name of the DHCP Server or if no name could be discovered the IP address IPv4 Address IP address of the server AutoTest App and Profiles 300...

Page 301: ...which addresses are local and which must be reached via a gateway Subnet Combination of the subnet mask and the offered IP address Lease Time The amount of time the IP address is leased to the EtherS...

Page 302: ...rks End User Response Time table and chart Breakdown of the times for the process of acquiring a DHCP IP address Offer Time between when the EtherScope sent the discovery and received an address offer...

Page 303: ...esponse Time Threshold from the DHCP test settings which controls how long the EtherScope waits for a DHCP server response before failing the DHCP test End User Response Time A pie chart showing the O...

Page 304: ...the DHCP server address browsing to the IPv4 address in the web browser starting a Telnet or SSH session or viewing the Connect Log Static IP Test Results If DHCP is disabled the DHCP test becomes a S...

Page 305: ...e Static IP card displays the configured IP and Subnet addresses Touch the card to open the test results screen The Static IP test screen displays the configured addresses AutoTest App and Profiles 30...

Page 306: ...d IP Address IP address of the Gateway DNS 1 and 2 Names and IP addresses of Primary and Secondary DNS servers IPv6 Addresses Addresses obtained via router advertisement Results Codes Final status of...

Page 307: ...By Shows the name of the device currently using the configured static IP address Touch the blue underlined link to open a Discovery Details screen for the device MAC Address MAC of the device using t...

Page 308: ...Gateway Tests The DNS Domain Name System server test checks the performance of DNS servers resolving the specified URL The EtherScope obtains DNS addresses through DHCP or static address configuratio...

Page 309: ...ings are hidden Lookup Name This is the URL the DNS server s attempts to resolve Touch the field to enter a URL other than the default www google com IP Protocol Version Touch the field to switch betw...

Page 310: ...DNS Test Results The server name and lookup time for DNS 1 are shown on the DNS test card Touch the card to open the DNS test results screen DNS Test Results Screen AutoTest App and Profiles 310...

Page 311: ...ld from the DNS test settings DNS Name of the listed DNS server Lookup IP Resolved IP address Lookup Time Time to receive the IP address after the lookup request sent Results Codes Final status of the...

Page 312: ...he blue action overflow icon at the bottom of the test results screens to run the DNS Test Again open another app populated with the name and IP address of DNS 1 or Browse to the Primary DNS server in...

Page 313: ...f the current IPv4 and IPv6 routers Gateway Test Settings Gateway Test If desired you can tap the top field on the Gateway Test screen and switch the toggle to disable the Gateway test in your current...

Page 314: ...lue options or enter a custom value Gateway Test Results EtherScope gets the Gateway s IP address from DHCP or the static IP configuration and uses SNMP to acquire system group information and statist...

Page 315: ...way Test Results Screen IPv4 Gateway Name Resolved hostname of the Gateway or its IP address if no name could be discovered IPv4 Address Internal IPv4 address of the Gateway AutoTest App and Profiles...

Page 316: ...sed by the IPv6 router if available Protocols Routing protocols the EtherScope used to obtain the Gateway data Ping Results l Response Times from the three Pings sent to the gateway l Threshold Gatewa...

Page 317: ...nks or the blue action overflow icon at the bottom of the test results screens to run the Gateway TEST AGAIN open another app Browse to the Gateway s IPv4 Address or start a Telnet or SSH session to t...

Page 318: ...ich EtherScope nXG Controlled Edition attempts to connect each time the AutoTest profile runs These tests ensure avail ability of internal or external websites servers and devices to users of your net...

Page 319: ...n from either the Wired or Wi Fi Profile Settings or by touching the FAB on the Wired or Wi Fi Profile results screens The Test Targets screen lists all of the defined and saved Test Targets Checked b...

Page 320: ...number of Wired or Wi Fi Profiles On the Test Targets screen you can perform these actions l Select the checkboxes for each Target you want to include in the current Wired or Wi Fi profile AutoTest Ap...

Page 321: ...n l Touch the action overflow icon to Duplicate or Delete a target test CAUTION When you delete a Test Target you delete it from all Profiles To remove a Test Target from the current profile simply un...

Page 322: ...l Touch any target s name or add a new target to open the test s settings where you can enter a custom test name target address and thresholds AutoTest App and Profiles 322...

Page 323: ...portions Success Warning Fail As an example in the Ping test image below the entire Ping test is graded with a Warning because the third Ping was not returned within the Timeout Threshold configured...

Page 324: ...rm additional actions including opening other testing apps l Touch the blue linked Device Name to open a Discovery Details app screen for the selected device From there you can open other apps and run...

Page 325: ...re populated for example Open the Ping TCP app with the current target address Run a packet Capture on traffic from the test target Browse to the target URL on the internet with your web browser app A...

Page 326: ...determine whether the server or client can be reached and how long it takes to respond The AutoTest Target Ping Test sends three Pings to the target and reports the response times The target can be an...

Page 327: ...field allows you to assign a custom name to the test The name appears on the target test card in the profile Device Name Enter the IP address or URL of the server you want to ping If you enter an IP A...

Page 328: ...header sent Valid sizes are 64 bytes to 1518 bytes To test the Maximum Transmission Unit MTU along a route to a target select the MTU frame size you want to test and set Do Not Fragment to Enabled Do...

Page 329: ...ings and the three Ping response times from the target Touch the card to open the Ping results screen AutoTest Ping Results Screen Device Name Hostname or address of the target device l IPv4 or IPv6 A...

Page 330: ...k to resolve the URL into an IP address l Response Times How long it took for the EtherScope to receive a response from the target after sending each of the three Pings l Threshold The Timeout Thresho...

Page 331: ...ction overflow icon at the bottom of the test results screens to run the Ping TEST AGAIN open another testing app Browse to the Ping target address in your web browser or start a Telnet or SSH session...

Page 332: ...onnection with the selected target to test for port avail ability using a 3 way handshake SYN SYN ACK ACK The AutoTest Target TCP Connect test runs three connection tests and reports the response time...

Page 333: ...Pv4 is used by default Touch the field to switch between IPv4 and IPv6 Port Specify the TCP port number for the EtherScope to use to connect to the target Timeout Threshold This threshold controls how...

Page 334: ...e Name DNS name of the device tested IPv4 or IPv6 Address IP address of the target device MAC Address Device s MAC address The two dashes indicate that no MAC address was provided Port Port number tes...

Page 335: ...sponse Times How long it took for the EtherScope to receive a response from the server for each of the three connect tests Threshold The Timeout Threshold indicated in the test s settings Results Code...

Page 336: ...EURT measurement when downloading the specified web page The target can be an IPv4 address IPv6 address or URL HTTP Test Settings HTTP settings allow test grading criteria based on responses and retu...

Page 337: ...Name This field allows you to assign a custom name to the test The name appears on the target test card in the profile AutoTest App and Profiles 337...

Page 338: ...le button to permit web redirects when trying to connect to the target Response Time Threshold This threshold controls how long the EtherScope waits for a response from the URL before failing the test...

Page 339: ...er or URL To construct a text string enter a word or several words with exact spacing When specifying several words they must appear consecutively at the source The test passes if the text string is f...

Page 340: ...set here functions as pass fail test criteria The default is OK HTTP 200 Touch the field to select a different Return Code from the list If your selected Return Code value matches the actual return co...

Page 341: ...HTTP Test Results The HTTP card shows the test name entered in the test settings and response time from the target AutoTest App and Profiles 341...

Page 342: ...HTTP Test Results Screen Device Name DNS name of the server tested IPv4 or IPv6 Address IP address of the server AutoTest App and Profiles 342...

Page 343: ...played for the ping test results Ping results do not affect the Pass Fail status of the test DNS Lookup Amount of time it took to resolve the URL to an IP address If you enter an IP address DNS lookup...

Page 344: ...the test fails If the Response Time Threshold is exceeded during a step in the test the current phase of the test DNS Lookup TCP Connect Data Start or Data Transfer is denoted with a red dot and the r...

Page 345: ...times for each phase of the test DNS Lookup TCP Connect Data Start and Data Transfer Results Codes Final status of the test Success or Failure The HTTP test also shows the Return Code from the websit...

Page 346: ...owse to the target address in your web browser Captive Portal Connections The HTTP test supports connections through a network with a captive portal requirement When running a Profile that connects to...

Page 347: ...e Otherwise the HTTP test fails with a Result Code of Captive portal detected 25 See the Captive Portal section in the Connecting to Wi Fi topic for more instruc tions When finished in the captive por...

Page 348: ...ver and network performance The target can be an IPv4 address IPv6 address or URL The results provide a complete breakdown of the overall file transfer time into its component parts FTP Test Settings...

Page 349: ...Name This field allows you to assign a custom name to the test The name appears on the target test card in the profile AutoTest App and Profiles 349...

Page 350: ...ame of the file that is downloaded from Get or uploaded to Put the server based on the Direction setting below Touch the field to enter the file path and name File Transfer Size This setting lets you...

Page 351: ...switch between a Get download the File from the server or Put upload the File to the server test l If Direction is set to Get the file is retrieved and the size and data rate are cal culated This dat...

Page 352: ...onse from the FTP server before failing the test Touch the field to change the value Username and Password Enter these credentials to access the target server you specified Enter anonymous as the user...

Page 353: ...the server address and port specified in the main profile settings See Wired Profile Settings or Wi Fi Profile Settings FTP Test Results The FTP card shows the test name entered in the test settings a...

Page 354: ...FTP Test Results Screen Device Name Hostname of the server tested IPv4 or IPv6 Address IP address of the server AutoTest App and Profiles 354...

Page 355: ...FTP test finishes before the ICMP echo reply packet arrives dashes are displayed for the ping test results Ping results do not affect the Pass Fail status of the test DNS Lookup Amount of time it took...

Page 356: ...Time Threshold in the settings the test fails If the Response Time Threshold is exceeded during a step in the test the current phase of the test DNS Lookup TCP Connect Data Start or Data Transfer is d...

Page 357: ...Transfer Results Codes Final status of the test Success or Failure The FTP test also shows the Return Code from the server Touch blue links or the blue action overflow icon at the bottom of the test r...

Page 358: ...ence Each table on the Air Quality results screen shows the top four channels in each band with the highest utilization co channel interference or adjacent channel interference along with the number o...

Page 359: ...AutoTest App and Profiles 359...

Page 360: ...First EtherScope scans the 2 4 GHz band and displays results and then does the same for the 5 GHz band AutoTest App and Profiles 360...

Page 361: ...s or smartphones using Bluetooth Very high utilization or interference can affect network performance Air Quality Profile Results The image below shows a completed Air Quality Profile test with two Wa...

Page 362: ...AutoTest App and Profiles 362...

Page 363: ...he top three 2 4 GHz channels 1 6 and 11 802 11 Utilization Percentage of the displayed channel s capacity used by all 802 11 WLAN devices Non 802 11 Utilization Percentage of the displayed channel s...

Page 364: ...top channels See the General Settings topic for more information AutoTest App and Profiles 364...

Page 365: ...AutoTest App and Profiles 365...

Page 366: ...Channels shown Co channel Interference Interference caused by multiple APs operating on the same channel that exceed the minimum Co channel Inter ference AP Signal Level threshold in the settings Thi...

Page 367: ...Hz apart but span 20 MHz There are only three channels that do not overlap in this band 1 6 11 Larger channel widths e g 40 MHz also affects the adjacent channel interference counts Results Codes Fina...

Page 368: ...g screen where you can enter comments l The Add Picture function lets you open the Gallery or Camera app to select or take a photo that is then uploaded and attached to your test result Air Quality Pr...

Page 369: ...screen or add a new Air Quality Profile to AutoTest The settings for Air Quality are thresholds for grading the channel utilization and inter ference AutoTest App and Profiles 369...

Page 370: ...toTest screen profile card and the Air Quality profile screen header Channel Scan Cycles This setting designates the number of times all of the channels should be scanned before reporting the results...

Page 371: ...at measurement entirely Thresholds Use the threshold controls to adjust the values that determine Warning Fail results for the cor responding utilization and co channel inter ference and adjacent chan...

Page 372: ...d thresholds are percentages of a channel s capacity Co channel interference measurements and thresholds are the number of APs operating on the same channel Adjacent Channel Interference measurements...

Page 373: ...AutoTest App and Profiles 373...

Page 374: ...server or client can be reached and how long it takes to respond A TCP Connect test opens a TCP connection with the selected target to test for port availability using a 3 way handshake SYN SYN ACK AC...

Page 375: ...P Connect from another testing app s device screen Populating Ping TCP from Another App When you open the Ping TCP app from another app the address is pre populated as the Ping or TCP target device Fo...

Page 376: ...If the Ping TCP app is opened from this screen the IPv4 address from the Discovery app is already configured as the Ping TCP target Ping TCP Test App 376...

Page 377: ...Ping TCP Test App 377...

Page 378: ...Configuring Ping TCP Settings Manually To configure the target and settings manually open the app s settings Ping TCP Test App 378...

Page 379: ...anagement Ports for explan ations of the different ports Number of Tests Touch to select the number of Ping or TCP connect tests you want to run The default setting of Continuous keeps running tests u...

Page 380: ...s are sent once every second 1 s Tap a radio button to select a different interval or enter a Custom Value between 100 and 10 000 milliseconds Port This setting only appears if the TCP Connect Protoco...

Page 381: ...ack to Title and Contents Do Not Fragment This setting only appears if the Ping Protocol is selected Touch the toggle button to enable See the Frame Size setting description above Ping TCP Test App 38...

Page 382: ...connected See Connection Noti fications for descriptions of the connection status icons and select the appropriate Interface or Any Port from the Ping TCP settings The default target is google com Ope...

Page 383: ...Device Name Hostname or address of the target device IPv4 or IPv6 Address IP address of the target device Ping TCP Test App 383...

Page 384: ...running Results l Started Time the test started l Status Most recent test status l Sent Number of Pings or TCP SYN packets sent to the target l Received Number of Ping or TCP SYN ACK packets returned...

Page 385: ...ove the slider See the Trending Graphs topic for an overview of the graph controls Response Table display of the Current Minimum Maximum and Average response time measurements Limit The Timeout Thresh...

Page 386: ...roblems debug client server communications track applications and content ensure that users are adhering to administration policies and verify network security On EtherScope the capture process uses t...

Page 387: ...en Capture from Home and do not configure any filters all packets from the switch or channel are captured The default Wired capture saves all the packets sent from the local switch to the EtherScope T...

Page 388: ...When the Capture app opens filters are already set with the BSSID Channel and Channel Width from the Wi Fi app Capture App 388...

Page 389: ...The Capture settings are saved until you clear the filters or open the app with new filters applied Touch the settings icon in the Capture screen to configure capture settings Capture App 389...

Page 390: ...for the capture file The default size is 1 MB and largest size allowed is 1000 MB The capture stops when the captured file reaches this size When capture is running the capture screen displays the cur...

Page 391: ...to select either the Wired or Wi Fi test port Wired Filters All filters are disabled by default unless you open Capture from another app Touch the fields below to enable and enter filter values MAC En...

Page 392: ...t 80 and you enable NOT all traffic is captured except traffic to and from 10 250 0 70 on port 80 Wi Fi Filters Channel Tap the channel button to set the channel on which packets are captured Channel...

Page 393: ...d or Wi Fi The image above indicates that the app captures traffic for IP 10 200 72 19 only View the real time status of the capture as it is running If you navigate away from the Capture app the capt...

Page 394: ...initiates scanning or connect to a Wi Fi network using AutoTest Tap STOP to stop the running capture before it reaches the File Size Limit Capture App 394...

Page 395: ...g By default wired captures include Unicast Broadcast and Multicast packet types To pan and zoom on the graphs you can swipe double tap and move the slider See the Trending Graphs topic for an overvie...

Page 396: ...d all three Wi Fi Frame Types on channel 6 with the BSSID shown The Total measurements in the table below the graph represent all frames seen while the Captured frames are those that fall within the f...

Page 397: ...pture is completed the Save Capture dialog appears automatically Tap the Save icon to reopen this dialog Captures are saved as pcap files Touch any of the fields in the dialog to enter changes Capture...

Page 398: ...ching the Save to field See also Managing Files Save to Link Live You can also upload capture files to Link Live and then download them for analysis on a PC Capture pcap files appear on the Uploaded F...

Page 399: ...allows you to identify and analyze network devices and acts as a jumping off point for further analysis using other apps such as Wi Fi Path Analysis and connection tests Devices are discovered in the...

Page 400: ...process and app screens work shows examples of Discovery data and details the Discovery settings Introduction to Discovery Main Discovery List Screen Discovery Details Screens Device Types Discovery...

Page 401: ...NMP Data l Network Problems l Interface Details and Statistics Devices are discovered via ARP and Ping sweeps SNMP DNS mDNS and netBIOS queries and passive traffic monitoring Discovery classifies each...

Page 402: ...s Discovery notification icons indicate the progress of active discovery This icon indicates that no links are currently available for active discovery either because none of the ports enabled for dis...

Page 403: ...Main Discovery List Screen The main Discovery screen lists all the devices the EtherScope has discovered Discovery App 403...

Page 404: ...a warning or failure and Green to indicate that a previous Problem has been resolved See the Problem Settings to adjust enabled Problems and thresholds The Discovery screen and other app screens with...

Page 405: ...navigation drawer to configure settings and touch a device s card to view its details Discovery App 405...

Page 406: ...to discover The lower left field displays the characteristic by which the Discovery list is currently sorted In the image above the list is sorted by MAC address See Discovery Sorts in this topic for...

Page 407: ...the screen to search discovered devices Discovery App 407...

Page 408: ...ear the top left of the main Discovery screen to set filters that control which devices are displayed in the list The Filters screen displays the number of devices or domains discovered for each categ...

Page 409: ...boxes The main Discovery screen shows only those devices or IDs that fall under your chosen filter parameters When filters are selected those active filters are displayed at the top of the Filters sc...

Page 410: ...screen is also filtered for that characteristic For example in the image above the user has selected the Network Tools device type As a result only those subnets addresses Wi Fi bands etc with a disc...

Page 411: ...152 filtered devices out of 1308 total The number of active filters displays to the left of the filter icon 3 active filters in the image above Sorting the Discovery List Tap the Sort bar or down arro...

Page 412: ...Select a Sort option to order the devices based on your selected characteristic Discovery App 412...

Page 413: ...SSID are sorted together Individual devices on the same SSID are sorted numerically and alpha betically Tap the sort order icon to switch the sort order between normal and reverse order Devices are so...

Page 414: ...wing security categories l Authorized For devices approved for use on your network l Neighbor For devices owned and con trolled by neighboring organizations l Flagged To give visibility to a specific...

Page 415: ...tch Authorization feature create a filter that identifies the devices you want to categorize For example you could filter on SSIDs used by other offices in your building Once you have filtered the lis...

Page 416: ...lection on this screen defaults to the category with the highest count If other categories have non zero counts selecting OK changes the author ization setting for all devices to the selected category...

Page 417: ...ty category As in the example if these devices belong to other offices select Neighbor and then tap the OK button You can now sort the list of discovered devices and clearly identify the security cate...

Page 418: ...devices Devices from other offices are identified as Neighbor Discovery App 418...

Page 419: ...has multiple MACs authorization is set only on the default MAC address Devices that do not have a discovered MAC address such as unknown switches and off net devices cannot have an authorization setti...

Page 420: ...sults and restarts the discovery process Uploading Discovery Results to Link Live Touch the action overflow icon at the top right of the main Discovery screen and select Upload to Link Live to send th...

Page 421: ...Back to Title and Contents See the Link Live chapter for more information Discovery App 421...

Page 422: ...elow calls out a Router card and its Details screen The available data and actions on the Details screens vary significantly depending on the device type connections and data the EtherScope was able t...

Page 423: ...For the Switch screen shown above Discovery was able to find an IP address but not a name for the switch Discovery App 423...

Page 424: ...by the EtherScope and counts for other connected or corresponding network elements See Device Types for specifics about the different devices the EtherScope can discover Top Details Card The top card...

Page 425: ...en card depend on the device type and what the EtherScope can discover about the device On the Discovery Details screens you can touch any blue linked name or address to open a Discovery or Wi Fi Anal...

Page 426: ...n image above opens the Wi Fi app s AP Details screen where you can view the other wireless attributes associated with the Lightweight AP The Nearest Switch and Wi Fi Controller links open a Discovery...

Page 427: ...hine names as discovered Address Discovered IPv4 IPv6 BSSID and or MAC addresses of the device This section displays the default first discovered addresses of each type For more addresses select the A...

Page 428: ...es Network services provided by this device such as DHCP or DNS Attributes Other discovered attributes about the device Wi Fi Controller Name and address of the Wi Fi Controller for a Lightweight AP A...

Page 429: ...ntents Guest OS Operating system running on the virtual machine Memory Reservation Amount of memory reserved for the virtual machine Last Seen Time at which EtherScope most recently detected the devic...

Page 430: ...cards on a Device Details screen to view more discovered characteristics and drill down to specific Problems Addresses Interfaces etc for the selected device Screens with a list such as Addresses sho...

Page 431: ...examples of each type of Details screen and options for additional analysis Remember you can touch any card with a right pointing arrow to open a new screen with more information about the device or c...

Page 432: ...of detected Warning Failure or Error Information and Resolved conditions for the device or network component Tap the Problems card to view the Problems list screen unless only 1 Problem is detected i...

Page 433: ...the Problems list screen touch a Problem s row to read a detailed description Touch the action overflow button at the top right of the Problem list or description screen to Clear Problems See Problem...

Page 434: ...d related information From the Addresses list screen you can sort the list order and tap any of the discovered addresses to investigate the address further TCP Port Scan If you have run a TCP Port Sca...

Page 435: ...card lists open port numbers and shows the total quantity of open ports Tap the card to open the TCP Port Scan screen You can also open this screen from the Discovery floating action menu Discovery Ap...

Page 436: ...The top of the TCP Port Scan results screen shows the name or IP address of the tested device and the following fields IP address IP address of the device that was scanned Discovery App 436...

Page 437: ...nt status of the port scan Port Description List of all the detected open ports with their descriptions See also TCP Port Scan Settings VLANs The VLANs card displays the VLAN IDs this device is using...

Page 438: ...n also shows the description with each VLAN ID Interfaces Interface are discovered using SNMP The Interfaces card shows the number of Up and Down interfaces and the total number of Interfaces to the r...

Page 439: ...s list provides a number of Sort options and the selected sort option affects the type of information displayed The image above shows Interfaces sorted by Status up or down The image below shows Inter...

Page 440: ...Touching an Interface row opens a new Discovery Details screen for the selected Interface Discovery App 440...

Page 441: ...een contains a description of the interface and information about its Status Connected Device and Port and Address MTU Maximum Transmission Unit the maximum packet frame size configured on the interfa...

Page 442: ...From this screen you can touch the lower cards to review any discovery VLANs and Devices for the Interface as well as graphs of the Interface Statistics Discovery App 442...

Page 443: ...nding graphs of Utilization Packet Discards Packet Errors See the Trending Graphs topic for an overview of the graphs pan and zoom controls Below the trending graphs are pie charts of Packet transfers...

Page 444: ...SNMP This card shows device details gathered via SNMP and SNMP connectivity to the device The SNMP card displays the SNMP Uptime Touch the card for SNMP Details Discovery App 444...

Page 445: ...ta fields are gathered from the system group and other key device version information SNMP SNMP versions the device supports Engine ID for v3 and how the EtherScope is currently communicating with the...

Page 446: ...While the EtherScope may be unable to directly identify the connected switch the devices connected to it provide clues about where the switch is operating The Connected Devices card shows the number...

Page 447: ...esources card shows the percentages of CPU memory and storage usage on the device This information is gathered via SNMP Touch the card to view current and maximum resource utilization measurements Dis...

Page 448: ...em detection and thresholds in the Wired Problem Settings accessed from the Discovery navigation drawer SSIDs The SSIDs card appears in the Details for Wi Fi Controllers This information is gathered v...

Page 449: ...On the SSIDs screen each SSID is shown with its Security type s and any VLANs SSIDs with a checkmark to the left are enabled and those with an are disabled Discovery App 449...

Page 450: ...is Ping TCP or Capture from a Details screen auto populates the new app with the device s name and or address In this way both the Discovery and Wi Fi apps provide a helpful shortcut and prevent you f...

Page 451: ...n further customize it l For devices with a MAC address or BSSID touching Name and Authorization opens a dialog where you can assign a custom user name and Authorization status See Assigning a Name an...

Page 452: ...from the FAB the default address and name shown on the Top Details Card are the targets populated For example the Router shown in the Details screen below has multiple IPv4 and MAC addresses which can...

Page 453: ...When you open the FAB and select a different app such as Path Analysis only the address and name listed at the top of the Details screen are populated in the Path Analysis app Discovery App 453...

Page 454: ...Discovery App 454...

Page 455: ...Back to Title and Contents To open another screen or app with a different address open the Addresses card and select another address to view its Details screen Discovery App 455...

Page 456: ...type how it was discovered and your configured settings See Discovery Settings for SNMP Configuration and Devices Discovered Through Other Devices options For descriptions of the different Details ca...

Page 457: ...Routers EtherScope discovers IP routers by monitoring traffic and querying hosts Discovery App 457...

Page 458: ...Switches Switches are also discovered by monitoring traffic and querying hosts Discovery App 458...

Page 459: ...witch is active on the network via the device MAC addresses in that space Unknown Switches are numbered by the EtherScope as they are discovered These numbers may change the next time the discovery pr...

Page 460: ...card The connected devices provide clues about where the unknown switch may be located Discovery App 460...

Page 461: ...Network Servers Network servers include NetBIOS DHCP and DNS servers Discovery App 461...

Page 462: ...Hypervisors VMware hypervisors are discovered via SNMP The hypervisor s SNMP agent must be enabled for the EtherScope to discover it and classify it as a hypervisor Discovery App 462...

Page 463: ...ual Machines VMware virtual machines are discovered from VMware client table in SNMP enabled VMware hypervisors Devices are also classified as Virtual Machines if they have a VMware MAC Discovery App...

Page 464: ...Discovery App 464...

Page 465: ...Wi Fi Controllers EtherScope can discover SNMP enabled Wi Fi controllers including Cisco and Aruba Wi Fi Controllers Discovery App 465...

Page 466: ...Title and Contents Access Points APs The EtherScope discovers APs through wireless packet analysis and SNMP queries via the wired side of the network See also APs in the Wi Fi analysis app Discovery...

Page 467: ...Wi Fi Clients Wireless clients are discovered through wireless packet analysis and SNMP queries through the wired side of the network See also Clients in the Wi Fi analysis app Discovery App 467...

Page 468: ...VoIP Phones VoIP discovery provides visibility into the VoIP and layer 2 3 configuration of the network Discovery App 468...

Page 469: ...Printers The EtherScope identifies IP printers via the SNMP Printer MIB and IPX printers via diagnostic requests and queries Discovery App 469...

Page 470: ...es See SNMP Configuration NOTE If EtherScope cannot discover the SNMP agents on your devices they may be connected to another subnet like a man agement subnet Solve this issue by adding the subnet to...

Page 471: ...so identify other NetAlly network testers including EtherScopes AirCheck G2s OneTouches LinkRunners AT and G2 and Test Accessories The image above shows several NetAlly tools as they appear in the mai...

Page 472: ...on the Details screen Hosts Clients Other hosts and clients are discovered by traffic monitoring and querying If a host cannot be identified as belonging to one of the other categories Switch Router V...

Page 473: ...NOTE A MAC address that begins with LocalAdmin indicates that the address has been locally randomized to prevent unau thorized tracking Discovery App 473...

Page 474: ...Back to Title and Contents Discovery App 474...

Page 475: ...are used Credential Sets Ports Extended Ranges and process intervals Access the Discovery settings screen by sliding out the left side navigation drawer or tapping the menu icon and selecting Discove...

Page 476: ...To adjust Discovery Settings 1 On the Discovery Settings screen touch each field described in this topic as needed to select or enter your required configuration elements Discovery App 476...

Page 477: ...very settings by touching the save button on this screen l Load opens a previously saved Discovery configuration l Save As saves the current configuration with an existing name or a new custom name l...

Page 478: ...Discovery Settings screen title SNMP Configuration The MIB Management Information Base of SNMP managed devices contains information such as device configuration interface con figuration and statistic...

Page 479: ...ings and credential sets the EtherScope uses to communicate with those devices SNMPv1 v2 Touch the toggle button to enable or disable SNMPv1 and v2 queries This setting is enabled by default and uses...

Page 480: ...der shown on this screen If it does not receive a response from the queried device using one string it sends the next string NOTE This screen and others in the Discovery settings operate much like the...

Page 481: ...overflow icon to Duplicate or Delete a Community String CAUTION When you delete a string you delete it from all saved Discovery con figurations To remove a string from those used by the current Disco...

Page 482: ...ing is enabled by default and uses the Credentials configured in the next setting NOTE If this setting is enabled but no SNMPv3 credentials are configured the EtherScope discovers the engine IDs of al...

Page 483: ...Strings screen above EtherScope uses the Credentials in the order shown l Check or uncheck the boxes to include or exclude a set of Credentials from use in the current Discovery configuration l Touch...

Page 484: ...he FAB to add new credentials On the Credentials Sets screen tap each field to select or enter the credentials required Name Touch the Name field to enter a custom name for the Credential Set Discover...

Page 485: ...e Discovery supports two SNMPv3 Authorization types HMAC SHA and HMAC MD5 If Authorization is required enter the appropriate password Privacy Type and Password EtherScope Discovery supports four Priva...

Page 486: ...tive Discovery Ports Touch Active Discovery Ports to select the port Discovery uses to gather data Discovery only runs through the enabled ports if an active network link is available Discovery App 48...

Page 487: ...rts An AutoTest Wired or Wi Fi Profile must run to establish test port links The last listed Wired Profile runs automatically when you start up the EtherScope if a con nection is available See also Te...

Page 488: ...PC s and servers subnet additional networks must be configured for discovery l The network address of the remote subnet you want to discover meaning the host PC and server network l The network addres...

Page 489: ...d range from the current Discovery configuration Unchecked Extended Ranges do not affect the default Discovery behavior in the current con figuration but they may be used in other Discovery configurat...

Page 490: ...ts For each configured Extended Range you can tap the toggle button to switch from Active to Restricted Discovery is performed on Active Ranges Setting a Range to Restricted disables the discovery pro...

Page 491: ...figured Active Extended Range l You can also restrict a single device whether it is part of an Active Range or not To enter a single device that you do not want discovered enter its IP address in the...

Page 492: ...n Subnet Mask Touch this field to select a subnet mask If you select an already Discovered Subnet the Subnet Mask is also pre populated Devices Discovered Through Other Devices By default EtherScope d...

Page 493: ...Subnets checkbox is enabled any discovered routers are included in discovery results In addition if Discovery has SNMP access to a discovered router its routing tables are read and the next hop router...

Page 494: ...site has routers you want to discover using this process but there isn t a local next hop link from this site you can add one of the routers of that site to discovery The process then runs from that r...

Page 495: ...any VoIP devices that it finds in SNMP tables of other devices regardless of the subnet These are usually found in the LLDP MED tables of the switches Enabling the Switches option provides the best ch...

Page 496: ...SNMP tables of other devices These are usually found in the ESX host SNMP tables Adding the subnets of your ESX hosts to Extended Ranges helps with finding your virtual machines Refresh Interval This...

Page 497: ...o select a different interval up to 8 hours The Manual option turns off regular automatic Discovery and the process refreshes only if you select Refresh Discovery from the main Discovery list screen D...

Page 498: ...s and device resources The selected time Refresh Interval is the minimum time between each run of the Device Health tests Touch the field to disable Device Health testing or to change the interval fro...

Page 499: ...Touch the ARP Sweep Rate field to select a rate between 5 and 100 ARP requests per second This setting can prevent the EtherScope from shutting down ports that sense too many ARPs are being sent Disc...

Page 500: ...s in the SNMP agents including the ARP cache IP address table routing tables and FDB tables The default SNMP Query delay is No Delay When querying the key large tables the EtherScope asks for more dat...

Page 501: ...ing grouped together inaccurately you can disable the rule that is causing the grouping If your AP manufacturer uses a BSSID variation scheme that is not covered by one of the six default rules you ca...

Page 502: ...tings list screens on the EtherScope you can enable or disable add delete and edit the grouping rules from this screen Check or uncheck the boxes to include or exclude a rule from use in the current D...

Page 503: ...practice would be to name the rule with the AP manufacturer s name Prefix filter Use the Prefix filter to create a rule for a specific AP manufacturer s BSSID scheme meaning a rule for just one AP man...

Page 504: ...n Filter mask because the mask applies only to one manufacturer For example you could have Cisco APs whose BSSIDs all start with b83861 By specifying a Prefix filter of 003861 000000 you limit the gro...

Page 505: ...Discovery and Wi Fi Analysis apps as well as the thresholds for enabled problems such as Packet Discards and Utilization Access the Problem Settings screen by sliding out the left side navigation dra...

Page 506: ...and displayed in the Wi Fi Analysis app As with Discovery Settings you can save load import and export configured Problem Settings by touching the save button on this screen See Managing Testing App S...

Page 507: ...All Problem types are enabled by default Tap the toggle button to the right to disable each one Discovery App 507...

Page 508: ...f each Problem to read a detailed description and recommended actions Red icons indicate Failure conditions and yellow indicate Warning conditions Blue icons are simply inform ational When you finish...

Page 509: ...om the Discovery Details screen s FAB The EtherScope scans many ports simultaneously and reports the open port s numbers Access the TCP Port Scan Settings by sliding out the left side navigation drawe...

Page 510: ...Port Wired or Wi Fi Test Port or Wired or Wi Fi Management Port See Test and Management Ports for explanations of the different ports Scan List This setting contains the port numbers that are tested d...

Page 511: ...a response from each port Once all the ports in the Scan List have had this amount of time to respond the scan ends and the TCP Port Scan results screen lists the ports that responded within the thre...

Page 512: ...on the EtherScope and measurements update with each channel scan cycle The EtherScope nXG Controlled Edition supports 802 11a b g n ac technologies and operates in both the 2 4 GHz and 5 GHz bands Eth...

Page 513: ...teristics of the different devices and elements of your wireless environment Tap a link below to go directly to the description of the screen listed l Channels Map Utilization or Overlap l Channels l...

Page 514: ...is enhanced with data gathered by Discovery When the EtherScope is linked to a network through any of the other three ports Wi Fi Management Wired Test or Wired Management Discovery can obtain informa...

Page 515: ...Wi Fi App List Screens To switch between the different Wi Fi app screens tap the menu icon or swipe right to open the left side navigation drawer Wi Fi Analysis App 515...

Page 516: ...ulate the Wi Fi screens See the General Settings topic for more explan ation Wi Fi App List Screens The Wi Fi app screens except for Channels Map display a list of discovered items much like a Discove...

Page 517: ...or Failure condition The app also displays icons in Blue to indicate Problem related information that does not constitute a warning or failure and Green to indicate that a previous Problem has been r...

Page 518: ...Touch and drag the scrollbar handle to the right of the list to scroll quickly up and down Wi Fi List Cards The information displayed on each card varies depending on the selected Sort characteristic...

Page 519: ...is sorted by Client Count If a device is grayed out the EtherScope no longer detects a signal from it The client card shown below indicates that the Rspbry client cannot be detected currently The tim...

Page 520: ...has different Filter options that are appropriate for the network component type you are analyzing Touch the filter button near the top left of the Wi Fi screens to set filters that control which net...

Page 521: ...annels Overlap Filters screen indicates in parentheses the number of active network characteristics detected for example number of active Channels or detected Security types Touch a category to select...

Page 522: ...shown for each characteristic In the image above there are 3 Security types detected and 9 APs using the WPA2 P Security type In this example the Overlap screen shows only those APs that fall under y...

Page 523: ...the Filters screen l Tap the button to the right of each filter to clear it l Touch the clear filter icon at the top right to clear all filters Back on the Overlap screen the number of active filters...

Page 524: ...If the screen is a list like the APs screen below the screen title shows the number of filtered devices out of the total discovered devices 5 filtered devices out of 16 total Wi Fi Analysis App 524...

Page 525: ...p Tap the Sort bar or down arrow to open the Sort drop down menu Each list screen supports relevant Sort options based on what you are viewing The APs screen Sort options are shown below as an example...

Page 526: ...item is shown under the type icon and name In the image above the discovered APs are sorted by SSID Count which is shown below each AP icon Tap the sort order icon to switch the sort order between no...

Page 527: ...groups Refreshing Wi Fi Touch the action overflow icon at the top right of the screen and select Refresh Wi Fi to clear and repopulate the Wi Fi app screens with data Uploading Wi Fi Results to Link...

Page 528: ...results to the Analysis page on Link Live com NOTE Discovery app results automatically upload with the Wi Fi results Wi Fi Analysis App 528...

Page 529: ...Back to Title and Contents See the Link Live chapter for more information Wi Fi Analysis App 529...

Page 530: ...Interferers opens the Details screen for that device or network ID The example below calls out a Client card and its Details screen On the Wi Fi Details screens you can touch any blue linked name or...

Page 531: ...ch Details screen shows additional information about the selected item any Problems detected by the EtherScope and counts for other connected network devices or IDs See also Data Fields on the Top Det...

Page 532: ...The Channel Details screen above shows how many SSIDs APs BSSIDs Clients and Interferers are detected on Channel 64 Touch the lower cards in Wi Fi Details to open a list Wi Fi Analysis App 532...

Page 533: ...SIDs screen opens and filters for BSSIDs found on Channel 64 only See the topics for each Wi Fi app screen type SSIDs APs etc for more discussion of the cor responding Details screen Wi Fi Problems Sc...

Page 534: ...e icon color of the highest severity problem and the number of detected Warning Failure Information and Resolved conditions for the device or network component Touch the card to open the Problems scre...

Page 535: ...was First Detected Touch the action overflow button at the top right to Clear Problems See Problem Settings in the Discovery app to select which Wi Fi Problems are detected and displayed by your Ether...

Page 536: ...stics card shows the Channel number or the Signal strength of the strongest AP on the channel and the channel s Utilization percentage Tap the card to view graphs of Signal Noise Utilization and Retri...

Page 537: ...Strongest AP The AP on the channel with the strongest signal Under each graph a legend table displays the Current Minimum Maximum and Average Wi Fi Analysis App 537...

Page 538: ...utton at the top of the screen to clear and restart the measurements Signal dBm graph Plots the signal strength in dBm of the selected AP or AP with the strongest signal on a channel l Signal The AP s...

Page 539: ...neral Settings the Utilization graph shows combined channel utilization and 802 11 utilization only for BSSIDs and Clients as shown in the image above Retries of packets graph Plots percentage of tran...

Page 540: ...s and Wi Fi clients from the Channels Map screen for BSSIDs and Clients To begin a location action 1 Start the Wi Fi app 2 From the menu icon select BSSIDs or Clients 3 Select the BSSID or Client that...

Page 541: ...5 Tap Locate This opens the Locate screen and causes your EtherScope to listen for the BSSID or Client wireless devices you Wi Fi Analysis App 541...

Page 542: ...want to find using either the four internal antennas or the optional external antenna sold separately Wi Fi Analysis App 542...

Page 543: ...nal antenna o In areas with many rooms like a hospital or school the internal antennas are more effective See Using the Internal Antennas to Locate below o In large open areas the external antenna can...

Page 544: ...d touch the Sound toggle to enable an audible tone 3 Divide the area you want to search into four sections 4 Go to one corner of your search area and note the device s signal strength on the Signal gr...

Page 545: ...client try locating the AP to which the client is connected first Using the Optional External Antenna In large open areas the external antenna can help determine the direction of a signal source more...

Page 546: ...the antenna port on the top of the EtherScope 2 On the RF and Traffic Statistics screen touch the External Antenna toggle to enable the external antenna 3 If desired touch the Sound toggle to enable...

Page 547: ...o search into four sections 5 Go to the center of your search area 6 Point the antenna towards each corner of the area 7 Go to the middle of the section with the strongest signal 8 Repeat steps 4 thro...

Page 548: ...information displays on the EtherScope on which the Name and Authorization are assigned You only need to assign a Name and or Author ization to one BSSID or MAC address for a device with multiple add...

Page 549: ...hile the Authorization statuses are designed with these intended meanings you can use them however you like for your purposes Once set the custom User Name is shown in other NetAlly apps wherever devi...

Page 550: ...orization function from the floating action menu on a Discovery Details screen or a Wi Fi Details screen for a BSSID or Client NOTE When applying an Authorization to a device with multiple BSSIDs or M...

Page 551: ...on the Details screen as shown in this section 1 Touch the FAB on a Discovery or Wi Fi Details screen for a device with a dis covered MAC BSSID Wi Fi Analysis App 551...

Page 552: ...le above shows an AP s Details screen in the Discovery app 2 Select Name and Authorization to open the dialog 3 In the Name and Authorization dialog touch the User Name field to enter a Wi Fi Analysis...

Page 553: ...It is possible to either enter a user name or select an Authorization You do not have to do both 4 Select the radio button to assign an Author ization status as needed 5 Touch OK to apply Once applied...

Page 554: ...The user assigned name for the AP and Author ization for the BSSID also appear on the Wi Fi BSSID Details screen as shown below Wi Fi Analysis App 554...

Page 555: ...f different Authorization statuses are assigned for different BSSIDs or MAC addresses on the same device the Author ization of highest concern appears on the device s Details screens Wi Fi Analysis Ap...

Page 556: ...ned User Name or Authorization If the Name or Authorization do not update as expected after a few minutes you may have assigned them to multiple addresses for the same device To view all assigned Auth...

Page 557: ...alog clear the User Name field and leave it blank and select the Unspecified Authorization Then touch OK Revising or Importing authname txt Custom Names and Authorizations are stored in the authname t...

Page 558: ...ope nXG folder and sub folders If desired you can manually edit this file on the EtherScope unit or you can create a new auth name txt file on a PC and import it onto your unit in the same file locati...

Page 559: ...pps such QuickEdit Text Editor are available from the NetAlly App Store For help importing a file see the Managing Files topic NOTE After importing and overriding the authname txt file we recommend Re...

Page 560: ...screens provide graphical rep resentations of channel utilization AP coverage and overlap The Channels Map features two tabs Utilization and Overlap Touch the tab names to switch between the two scree...

Page 561: ...hannels Utilization The Channels Utilization screen displays a bar graph of 802 11 and non 802 11 utilization retry percentage and the number of APs and clients for each channel Wi Fi Analysis App 561...

Page 562: ...tage on the y axis If the Combine Utilization setting is enabled in General Settings only combined 802 11 and non 802 11 Utilization is shown on the graph AP counts are shown on the APs primary channe...

Page 563: ...Then tap CHANNEL DETAILS at the bottom to open the Details screen for the channel Wi Fi Analysis App 563...

Page 564: ...From the Channel Details screen you can examine the addresses and devices operating on the channel and perform a deeper analysis See Channel Details for more about this screen Wi Fi Analysis App 564...

Page 565: ...deployment with respect to channel coverage and overlap allowing you to spot potential coverage issues Each discovered AP is shown as a colored trapezoid and plotted on the graph based on its channel...

Page 566: ...l Touch an AP on the graph to select it and its primary channel In the image above the AP named Zyxel 5c6a on channel 7 is selected Wi Fi Analysis App 566...

Page 567: ...l Touch the blue channel range selectors at the bottom to view a different channel range on the graph Wi Fi Analysis App 567...

Page 568: ...ion overflow button to open the AP Details or Channel Details screens for the selected AP or Channel See Filtering in the Wi Fi App for an explanation of the Overlap screen s filtering options Wi Fi A...

Page 569: ...Channels The Channels list screen displays the char acteristics of the wireless Channels as they are scanned in your location Wi Fi Analysis App 569...

Page 570: ...tions on viewing filtering and sorting By default Channels are ordered by channel number and each card shows the channel frequency number of APs and total Utilization percent Touch a Channel card to o...

Page 571: ...Channel Details The Channel Details screen displays the channel s Center Frequency under the icon Wi Fi Analysis App 571...

Page 572: ...and Traffic Statistics card appears when there is an active AP and Utilization on the channel See RF and Traffic Statistics Overview in the Wi Fi Details Screens topic Channel FAB Tap the FAB on the C...

Page 573: ...SSIDs The SSIDs list screen shows all the network SSIDs the EtherScope has discovered Wi Fi Analysis App 573...

Page 574: ...he network The security status icons have the following meanings l Green closed lock All APs on the network use secure protocols like WPA2 or WPA3 l Yellow closed lock One or more APs use WEP or Cisco...

Page 575: ...SSID Details In addition to the Signal and Security Type the SSID Details displays the AP on the network with the strongest signal 802 11 Types that the Wi Fi Analysis App 575...

Page 576: ...twork Last Seen EtherScope nXG Controlled Edition can detect and display 802 11 types a b g n ac ax SSID FAB Tap the FAB on the SSID Details screen to Connect to the network This action opens the Auto...

Page 577: ...Back to Title and Contents See Creating a Wi Fi Profile from the Wi Fi Analysis App in the AutoTest chapter for a more detailed description of this process Wi Fi Analysis App 577...

Page 578: ...APs The APs list screen displays all the Access Points discovered operating on your wireless networks Wi Fi Analysis App 578...

Page 579: ...rder in the list Refer to the Wi Fi App List Screens topic if needed By default APs are ordered by Signal strength and each card shows the Signal strength in dBm and the AP s manufacturer prefix Touch...

Page 580: ...AP Details The AP Details screen shows the 802 11 Types the AP supports the AP s Security Type and Wi Fi Analysis App 580...

Page 581: ...me the AP was last detected Last Seen by the EtherScope Touch the lower cards to view the network IDs Channels and Clients associated with the AP See Wi Fi Problems for more information about the Prob...

Page 582: ...BSSIDs The BSSIDs list screen shows the BSSID addresses discovered in your wireless environment Refer to the Wi Fi App List Screens topic if needed Wi Fi Analysis App 582...

Page 583: ...the BSSIDs are ordered by Signal strength and each card shows the Signal strength SSID and channel number on which the BSSID is operating Touch an BSSID s card to open the Details screen Wi Fi Analys...

Page 584: ...BSSID Details In addition to the characteristics on the BSSID cards the Details screen displays the following information Wi Fi Analysis App 584...

Page 585: ...se ratio SNR measurement l Network Security type l Time activity was Last Seen on the BSSID BSSID Details can also include Rates and Cap abilities and RF and Traffic Statistics Rates and Capabilities...

Page 586: ...This screen shows advanced information about the transmit and receive rates and 802 11 cap abilities reported by the beacon Wi Fi Analysis App 586...

Page 587: ...l 802 11n capabilities are gathered from HT capabilities in the beacon l 802 11ac capabilities are gathered from VHT capabilities in the beacon l 802 11ax capabilities are gathered from HE capabilitie...

Page 588: ...BSSID RF and Traffic Statistics See RF and Traffic Statistics Overview in the Wi Fi Details Screens topic for an explanation of the common elements of this screen Wi Fi Analysis App 588...

Page 589: ...The RF and Traffic Statistics screen for BSSIDs displays the BSSID and the channel number at the top of the screen Wi Fi Analysis App 589...

Page 590: ...nd Non 802 11 interference using different colors To pan and zoom on the graphs you can swipe double tap and move the slider See the Trending Graphs topic for an overview of the graph controls The scr...

Page 591: ...BSSID FAB The floating action button on the BSSID screen lets you Locate the wireless device Connect to the BSSID record a packet Capture of the Wi Fi Analysis App 591...

Page 592: ...network traffic with the current BSSID on the connected channel and assign or change its Name and Authorization Wi Fi Analysis App 592...

Page 593: ...o BSSID See Creating a Wi Fi Profile from the Wi Fi Analysis App in the AutoTest chapter for a more detailed description of this process l Selecting Capture opens the Capture app populated with the Ch...

Page 594: ...Clients The Clients list screen displays the wireless clients the EtherScope has discovered connected to your wireless networks Wi Fi Analysis App 594...

Page 595: ...Wi Fi Analysis App 595...

Page 596: ...which the client is connected and the channel number on which the Client is operating The general Client icons indicate whether the device is Probing or Connected to a network and able to receive dat...

Page 597: ...Client Details The top Client Details card for a connected Client displays the following information Wi Fi Analysis App 597...

Page 598: ...nt is connected l SSID of the network to which the Client is connected l BSSID on which the Client is operating l Network Security type l Time the Client was Last Seen by the Ether Scope Probing Clien...

Page 599: ...Overview in the Wi Fi Details Screens topic for an explanation of the common elements of this screen The RF and Traffic Statistics screen for Clients displays the Client s MAC or IP address and the c...

Page 600: ...h for Clients shows separate measurements for Channel CH Utilization and Client Utilization using different colors See the Trending Graphs topic for an overview of the graph s pan and zoom controls Wi...

Page 601: ...The breaks in the Client RF and Traffic graphs occur because the Client is not consistently transmitting so there is no data for EtherScope to display during those times Wi Fi Analysis App 601...

Page 602: ...annel Width in MHz Clients FAB Tap the FAB on the Client Details screen to Locate the client device to open the Capture app and record a packet capture of traffic going to and from the client or to as...

Page 603: ...s the Capture app populated with the Channel and MAC address of the client See the Capture app chapter l Selecting Name and Authorization opens the Name and Authorization dialog See Assigning a Name a...

Page 604: ...Interferers screen displays devices detected by the EtherScope that may be interfering on your networks By default Interferers are ordered by the time they were most recently detected by the Wi Fi An...

Page 605: ...App List Screens topic if needed EtherScope can detect and display the following potential Interfering devices types l Baby Monitor l Bluetooth l DS Cordless Phone l FH Cordless Phone l Game Controlle...

Page 606: ...nterferer card to open the Details screen Interferer Details Power The most recently observed power output from the device Utilization The percentage of time during the most recent sample for which th...

Page 607: ...h EtherScope detects the interfering device Duration Amount of time EtherScope detected the device and when it was first and last detected Event Count Number of separate instances of detected transmis...

Page 608: ...es such as overloaded interfaces overloaded device resources and interface errors It also shows how devices within your network and off net devices are connected to each other along a path All switche...

Page 609: ...nt discovers switches between the router hops by looking for the routers MAC addresses in the switch forwarding tables by sending SNMP queries to all discovered switches The switches found in the path...

Page 610: ...is from another app like Discovery the address of the network component you were viewing in the previous app is pre populated as the Path Analysis Destination Configuring Path Analysis Manually Open t...

Page 611: ...to enter the IP address or DNS name of the Path destination The default is www google com Interface This setting determines the EtherScope port from which the test runs Touch the field to select Any...

Page 612: ...n the order shown in the Interface dialog above See Test and Management Ports for explan ations of the different ports and how to link Protocol Tap to select the Connect TCP Ping ICMP or Echo UDP 7 pr...

Page 613: ...ntents enter the port number over which you want to run Path Analysis You may need to enter a specific port number because routes can vary based on the port number and or may be blocked by firewalls P...

Page 614: ...Touch the START button at the top of the app screen to begin a Path Analysis NOTE EtherScope must be linked on the Interface Port selected in the app s settings See Test and Management Ports for help...

Page 615: ...t Path Analysis results are presented on cards The top card shows the main test details the second card shows information for the source device your EtherScope nXG Controlled Edition and the Path Anal...

Page 616: ...blue linked name or address in the Path Analysis results screens to open the Discovery or Wi Fi app and further examine the linked element Path Analysis Results and Source EtherScope Cards The top Pat...

Page 617: ...Protocol selected in the settings TCP Ping or Echo TCP Port The port number used for a TCP Connect Protocol This field does not appear for Ping or Echo Protocol results Results Started Time at which...

Page 618: ...Management port analyses shown above this card displays con nection speed and duplex l For Wi Fi port analyses the card displays the SSID and channel number NOTE This card and screen only display a c...

Page 619: ...annel and other Wi Fi information the EtherScope can display after running a Path Analysis over Wi Fi The image below shows the source EtherScope card from a Wired Path Analysis which displays the lin...

Page 620: ...th Layer 3 Hops Each Layer 3 Hop card displays the device type icon DNS name if discovered and IP address Beneath the name or IP the response times for each Connect TCP Ping ICMP or Echo UDP 7 display...

Page 621: ...hop Details screen No Reply Sometimes Path Analysis displays Hop cards with No Reply as shown below This result means that the device in that portion of the path did not send an ICMP TTL timeout resp...

Page 622: ...Split Route Path Analyses may obtain a Split Route result as shown above meaning that two or three Path Analysis App 622...

Page 623: ...uests Tap a Split Route card to view the DNS names and IP addresses of the responding routers Layer 3 Interfaces and Statistics Statistics for Interfaces on Layer 3 devices may be identified and measu...

Page 624: ...Interfaces and Statistics below Network Problems in Path Analysis The Hop cards can also show detected Problems based on the Problem Settings in the Discovery app and display the device type icons in...

Page 625: ...e user can investigate the cause of the Warning Layer 2 Devices Layer 2 devices can be switches or APs Layer 2 Switches The image below displays an example of a Path Analysis to a device on the local...

Page 626: ...The EtherScope is able to identify these Layer 2 switches and their interfaces because it has configured SNMP access to the switches Path Analysis App 626...

Page 627: ...nterface IDs VLAN ID and the link speed and duplex if detected of the interfaces Touching a Layer 2 card opens a Details screen for the device A Layer 2 Details screen displays the device name and IP...

Page 628: ...nformation for these interfaces tap their blue links to open a Interface Details screen in the Discovery app Statistics for Interfaces on Layer 2 switches may be identified and measured if the EtherSc...

Page 629: ...ce its AP is shown as a Layer 2 device in the path A Layer 2 AP card indicates the connected network SSID channel and 802 11 type in use Layer 2 AP Details screens allow you to further examine the wir...

Page 630: ...oes not discover Layer 2 devices between Layer 3 devices There may not be any Layer 2 devices or EtherScope might not have SNMP access to those switches The Layer 2 card may also display a result of N...

Page 631: ...this is an unexpected result check and verify your SNMP Configuration and Extended Ranges in the Discovery app settings Uploading Path Analysis Results to Link Live Touching the UPLOAD TO LINK LIVE li...

Page 632: ...Back to Title and Contents Path Analysis results are uploaded to the Analysis page on Link Live Path Analysis App 632...

Page 633: ...o Link Live Cloud Service On Link Live com you can view heatmaps and Wi Fi measurements for each data collection point The Signal heatmap is available to all Link Live users AllyCare Support customers...

Page 634: ...de and overriding bands and channels l Only png and jpg image files types are supported l You may need to use an image editing application to crop your floor plan image to known dimensions such as the...

Page 635: ...Configuring an AirMapper Survey Name Touch the Name field to enter a custom name for your AirMapper project This name is uploaded to Link Live to identify this survey project AirMapper App 635...

Page 636: ...Description Enter any additional information you want for the survey Floor Plan 1 Open the Floor Plan list screen to select or load a new floor plan or map of the area to be surveyed AirMapper App 636...

Page 637: ...an screen tap the floating action button to load a new image file into the AirMapper app The EtherScope opens the Files app 3 Navigate to the map image file in the file system and touch to select it A...

Page 638: ...defaults to the file name Imported File The original image filename Interactive Calibration In the Floor Plan menu pressing on Dimensions allows the user to interactively calibrate the floorplan by mo...

Page 639: ...ouch the field to adjust the size of the data points on the map Touch back to return to the main AirMapper settings When you finish configuring touch to return to the main AirMapper screen Floor Plan...

Page 640: ...For the best AirMapper results we recommend setting a Dwell Time of 250 ms or greater For faster AirMapper scans enable only the Wi Fi Bands and Channels of interest Override Bands and Channels Ether...

Page 641: ...From the AirMapper Settings screen enable the Override Bands and Channels selection Select Wi Fi Bands and Channels to modify AirMapper channels bands and dwell time AirMapper App 641...

Page 642: ...pecific requirements of the AirMapper survey Note Selecting a subset of channels and bands improves the survey performance as unnecessary channels are not included in the scanning process and it remov...

Page 643: ...ime consuming mode When a point is selected all the BSSID information is cleared and a single scan of the selected channels for the selected dwell time is acquired This is an exact measurement but in...

Page 644: ...u START your survey on the main AirMapper screen with the Override Bands and Channels settings enabled you can revisit the Wi Fi Bands and Channels to adjust Bands and Channels or Dwell Time with the...

Page 645: ...t a different Floor Plan Hidden SSIDs and APs For any Hidden APs or SSIDs at your site that you want detected during a survey we recommend creating and enabling a Wi Fi Profile in the AutoTest app con...

Page 646: ...pears on the main AirMapper screen Touch START to begin the survey A message displays the survey type radio and Bluetooth status This message appears each time you begin or restart or return to the su...

Page 647: ...r site and touch the map at your current location to scan the enabled wireless channels in that spot Do not move from that location until the scan is complete and the data point on the screen turns fr...

Page 648: ...AirMapper App 648...

Page 649: ...zoom gestures to pan and zoom the map While the EtherScope is scanning the Signal Propagation circle is red Once the scan is complete the circle turns green The completed data points in the AirMapper...

Page 650: ...gathering data enable the Override Bands and Channels and open the Wi Fi Bands and Channels or open the General Settings Wi Fi Bands and Channels accessed from the left side nav igation drawer For th...

Page 651: ...bed above If the connection is lost the link notification changes to an X EtherScope continuously tries to reconnect to the SSID Survey points taken during this unlinked time are displayed in Yellow T...

Page 652: ...his information is viewable only on Link Live Adding Comments Long press on the floor plan to add a comment A context menu appears Touch Add Comment A dialog appears to enter your comment Touch OK to...

Page 653: ...nts Long press over a survey point to delete it The selected survey point turns red and a context menu appears If two survey points overlap the closest survey point is selected Touch Delete Survey Poi...

Page 654: ...Live s AirMapper page The upload dialog lets you enter a survey name a comment for the overall survey and a job comment such as a note about the overall job status NOTE When you upload data from a sur...

Page 655: ...Enter any Comments or Job Comments you want attached to your AirMapper result in Link Live and tap SAVE TO AIRMAPPER FILES AirMapper App 655...

Page 656: ...xport AirMapper Data to AirMagnet Survey PRO Survey data can be exported as a amp file for import into AirMagnet Survey PRO version 10 for more advanced analysis planning and reporting When your surve...

Page 657: ...pper Settings The entire survey configuration can be saved as named settings using the disk icon in the title bar This allows fast recall of any specific survey con figuration Starting a New Survey To...

Page 658: ...AirMapper App 658...

Page 659: ...loss latency and jitter The Performance test exchanges a stream of traffic with Peers or Reflectors and measures the performance of the traffic stream You can simulate real world traffic by configuri...

Page 660: ...stablish link on the port When you start up the EtherScope the last Wired Profile in the list of active AutoTest profiles runs automatically if an active Ethernet connection is detected on the top RJ...

Page 661: ...shown for Throughput Loss Latency and Jitter When using a Reflector the EtherScope reports round trip data for all measurements Separate upstream and downstream traffic meas urements are not possible...

Page 662: ...y s Network Performance Test NPT Reflector PC application can also act as the reflector for a Performance test Download the free NPT Reflector software from NetAlly com support downloads Select EtherS...

Page 663: ...is acting as the test source and Peer settings that control the unit when it is acting as the test Peer Access the settings by touching the settings button on the Performance Test screen or the Perfo...

Page 664: ...cope nXG Controlled Edition as a Performance Peer Saving Custom Performance Tests The Performance app allows you to save two levels of test configurations individual Services and complete Performance...

Page 665: ...ities using the Layer 3 options to verify that loss does not occur over the higher priority stream Saved Performance Tests and their Services work much like AutoTest Profile Groups Profiles and Test T...

Page 666: ...Touch the save icon to load save import or export a settings configuration l Load Open a previously saved settings con figuration Performance Test App 666...

Page 667: ...rted settings file l Export Create an export file of the current settings and save it to internal or connected external storage See Saving App Settings Configurations for more instructions In the exam...

Page 668: ...and Contents Once you save a Performance Test con figuration the custom name you entered appears at the top of the Performance Settings screen above and main Performance Test screen below Performance...

Page 669: ...Configuring the Source EtherScope nXG Controlled Edition Open the Performance Settings screen from the main Performance results screen or the left side navigation drawer Performance Test App 669...

Page 670: ...can run up to four unidirectional or bidirectional services sim ultaneously to emulate and test the QoS levels on your network The Services configurations include the Endpoints Frame Size Bandwidth T...

Page 671: ...n you delete a Service you delete it from all Performance Test con figurations To remove a Service from the current test simply uncheck it NOTE All Services are tested at the same time so the order of...

Page 672: ...Service Name Touch the Service Name field to enter a custom name for the endpoint and associated Performance Test App 672...

Page 673: ...pen this screen to configure the Endpoint Address Type and Traffic Flow IPv4 Address Tap the field to enter the IPv4 address of your endpoint device Communication UDP Port If needed touch to enter a d...

Page 674: ...tream only or Downstream only to test only the single traffic flow direction specified l Select Asymmetrical to test each direction using a different Target Rate set under Bandwidth below Asymmetrical...

Page 675: ...Selecting Frame Size Mix creates traffic with variable frame size patterns generated in a repeating sequence Tap the edit icon to revise the frame size pattern Performance Test App 675...

Page 676: ...ssociated with a frame size The default pattern is abceg meaning the traffic pattern follow a repeating sequence of 64 128 256 1024 and 1518 bytes Use the letter keys along with the arrows and backspa...

Page 677: ...it in the pattern NOTE If the Performance Test runs on a VLAN configured in the Wired AutoTest Profile or the Performance Layer 2 options shown below the frame sizes are four bytes longer You do not n...

Page 678: ...arget Rate is used l For a Peer with an Asymmetrical Traffic Flow configuration you can select a different Upstream and Downstream Target Rate for each direction Touch the Target Rate field s to selec...

Page 679: ...greater rates are possible under perfect con ditions the limitation of 99 98 of the link rate results from asynchronous clocks in Ethernet The IEEE 802 3 Ethernet standard allows link partners to dif...

Page 680: ...a Reflector endpoint or you have selected Symmetrical Traffic Flow for a Peer endpoint the same threshold values grade each traffic direction l For a Peer with an Asymmetrical Traffic Flow configurati...

Page 681: ...old Jitter is a measure of the variation in frame to frame latency in mil liseconds The default threshold is 20 ms Latency Threshold Latency is the amount of time it takes for a packet to go from the...

Page 682: ...test the corresponding VLANs Open Layer 2 Options in the Performance app settings to override the VLAN settings from AutoTest Override VLAN ID Touch to select or enter a VLAN ID number The Override VL...

Page 683: ...sed for the Wired Test port VLAN Priority This setting only appears if the Override VLAN Priority setting above is Enabled Touch to select a VLAN Priority Validate Priority Touch the toggle button to...

Page 684: ...es not occur on the higher priority streams QoS Select the methodology used on your network TOS with DSCP Type of Service with Differentiated Services Code Point or TOS with IP Precedence legacy Then...

Page 685: ...Touch the field to select an IP Precedence other than the default of Routine 0 IP Precedence Type This field is also only available when TOS with IP Precedence is selected Touch the field to select a...

Page 686: ...h AT 10G Peer l A LinkRunner G2 or LinkRunner AT Reflector l NPT Reflector Software Reflector See our website NetAlly com for more information about OneTouch and LinkRunner and to download the free NP...

Page 687: ...mance Peer Follow these steps to set up a OneTouch 10G Performance Peer 1 Ensure the OneTouch is connected to an active network via the top RJ 45 or Fiber test port and is plugged into AC power Perfor...

Page 688: ...sed by your source EtherScope 5 Turn on Enable AutoStart to cause the Per formance Peer function to start auto matically when the OneTouch is powered on 6 Tap the START button The PERFORMANCE PEER scr...

Page 689: ...2 Reflector Follow these steps to set up a LinkRunner G2 Reflector 1 Ensure the LinkRunner is connected to an active network via the top RJ 45 or Fiber test port and is plugged into AC power 2 Start t...

Page 690: ...twork 6 Once the LinkRunner G2 Reflector has acquired an IP address tap the floating action button FAB at the lower right to start the Reflector 7 The IP address of the Reflector is displayed at the t...

Page 691: ...e network via the RJ 45 or Fiber test port and is plugged into AC power 2 On the Home screen select Tools 3 In General Configuration Manage Power ensure the Auto Shutoff Enabled is unchecked to preven...

Page 692: ...t Save to apply any changed settings 7 Select Start F2 to run the Reflector 8 The IP address of the Reflector is displayed at the top of the screen Enter this address on the Endpoint Device screen in...

Page 693: ...cation 1 Download the software from NetAlly com support downloads Select EtherScope nXG Controlled Edition from the drop down menu to view the list of downloads 2 Install the Reflector on your PC by r...

Page 694: ...to use as a Reflector Endpoint for your Performance Test 5 Leave the application window open on your PC during Performance testing 6 Enter IP addresses for the interfaces you want to test against on t...

Page 695: ...not linked or No IP address but you have an active network connection go to AutoTest and run a Wired Profile to troubleshoot your connection l All configured Performance Test Services are tested at t...

Page 696: ...d Services may not display on the main Performance Test screen until you touch START To run your configured Performance Test touch START on the main Performance screen Performance Test Results Perform...

Page 697: ...on cards The top card shows the test duration and status Duration The test duration selected in the Performance Settings Started Time at which the test began Status Current status of the test includi...

Page 698: ...Performance Service Detailed Results The Service results screen displays detailed test characteristics and graphs of performance Performance Test App 698...

Page 699: ...ribed in this section update every 5 or 30 seconds for as long as the test is running The graphs save and display data for the entire test duration with a max duration of 24 hours Peer endpoints displ...

Page 700: ...eft and right on each graph to move backward and forward in time and double tap or move the slider to zoom in and out See the Trending Graphs topic for an overview of the graph s pan and zoom controls...

Page 701: ...l outside the Limit are indicated with a red dot next to the failing measurement In the image above the test has failed because Frames Lost Up was above the Limit The table also displays the Current M...

Page 702: ...n in parentheses next to the Throughput heading In the image above the configured Target Rate is 1 Mbps Loss Frames Lost Up Down Frame loss is quantified by the number of frames received subtracted fr...

Page 703: ...s Low level electrostatic discharge ESD and low power Electric Fast Transient EFT events also called impulse noise can interfere with newer faster data links with less noise margin These events could...

Page 704: ...ousands of latencies measured during each interval The one way latency measurements are actually round trip measurements divided by two Peak Latency The highest measured latency The Current column sho...

Page 705: ...er from the last test interval and Max shows the highest Jitter measured during the entire test Limit This is the Jitter Threshold from the Performance app s settings Uploading Performance Results to...

Page 706: ...latest results to the Results page on Link Live com Performance Test App 706...

Page 707: ...uploaded to Link Live and attached to the main test results From the main Performance test screen touch a Service card to view the Service detailed results then touch the action overflow icon at the...

Page 708: ...Back to Title and Contents See the Link Live chapter for more information Performance Test App 708...

Page 709: ...e device EtherScope nXG Controlled Edition can also act as a Peer for another EtherScope nXG Controlled Edition or a OneTouch AT 10G acting as the source and controller To access the EtherScope Perfor...

Page 710: ...rofile for the Performance Peer function to run If the port is not linked a Status message displays The wired test port is not linked Performance Peer Setting The only setting for the Performance Peer...

Page 711: ...nge the port number The default NetAlly performance test port is 3842 NOTE The UDP port number entered here must match the port number used by your source device Running the Peer Tap START on the Perf...

Page 712: ...time status utilization and rates for as long as the test is running Status The current status of the peer Utilization Rx Receive percentage of the link speed Tx Transmit percentage of the link speed...

Page 713: ...ling source device Port UDP Communication port in use by the peer MAC The EtherScope s MAC address Connections Last Peer Address of the previous peer that was connected to the EtherScope Connected Pee...

Page 714: ...ized network performance tool used to measure UDP or TCP throughput and loss The iPerf app runs an iPerf3 performance test to a NetAlly Test Accessory or an iPerf server endpoint EtherScope nXG CE Use...

Page 715: ...rf tests run by other NetAlly handheld testers Learn more about the Test Accessory from NetAlly com products TestAccessory If you are using an iPerf server installed on a PC or other device as an endp...

Page 716: ...in the iPerf settings Saving Custom iPerf Settings The iPerf app allows you to save a con figuration of settings for running an iPerf test to the same endpoint later Touch the save icon to load save...

Page 717: ...erf configuration called Server Room Endpoint Test Accessories in Discovery You can start an iPerf test from the Details screen for a Test Accessory in the Discovery app using the floating action butt...

Page 718: ...Discovery list to open its Details screen 2 Open the floating action button FAB menu iPerf Test App 718...

Page 719: ...n menu to open the Test Accessory s Web Interface where you can view its status and configure its settings 3 Then select the iPerf app button The iPerf app opens with the IP address populated from the...

Page 720: ...Configuring iPerf Settings To configure the iPerf test settings manually open the settings on the iPerf screen iPerf Test App 720...

Page 721: ...This setting determines the EtherScope port from which the test runs Touch the field to select Any Port Wired or Wi Fi Test Port or Wired or Wi Fi Management Port See Test and Management Ports for exp...

Page 722: ...ort number is 5201 Tap the field to enter a different port number NOTE The iPerf port number entered here must match the port number used by your iPerf server If needed consult the Test Accessory User...

Page 723: ...h The default is Upstream and Downstream Touch this field to set the test for only one direction Upstream and Downstream Bandwidth These fields only appear if the UDP Protocol is selected They specify...

Page 724: ...ports require that an AutoTest Wired or Wi Fi Profile has run to establish link The AutoTest Wired Profile runs automatically but you must open the AutoTest app to run a Wi Fi Profile and link on the...

Page 725: ...aracteristics and status are displayed at the top of the iPerf results screen while the lower part of the screen displays a real time graph of the TCP or UDP Upload and or Download speeds iPerf Test A...

Page 726: ...rver Interface The EtherScope Test or Management Port from which the test is running Results l Duration Configured Duration from the iPerf settings l Started Time the test started l Status Success or...

Page 727: ...Limit This is the Threshold from the iPerf app s settings The threshold value is also displayed on the graph as a red dotted line iPerf Test App 727...

Page 728: ...et Loss Up graph and table do not display measurements until results are received from the iPerf server at the end of the upstream test Note that the Packet Loss Up number could be much less than the...

Page 729: ...he Link Live sharing screen opens and allows you to revise the auto generated filename and attach comments to the iPerf result which is displayed on the Results page on Link Live com iPerf Test App 72...

Page 730: ...es sent lost and errored The LANBERT app runs a loopback test on fiber or copper media using l A second testing device to act as the loopback endpoint This device can be an EtherScope nXG or a LinkRun...

Page 731: ...you are using this unit as an active loopback device see Configuring LANBERT Loopback Settings Configuring LANBERT Generator Settings To configure the LANBERT settings open the settings icon on the L...

Page 732: ...Touch each field to enter or revise selections as needed Changed settings are automatically LANBERT Test App 732...

Page 733: ...bps 5 Gbps 10 Gbps to match the capacity of the media you want to test All settings are full duplex l Auto lets the generator and loopback devices auto negotiate the speed The speed may vary if there...

Page 734: ...ing Type Sets counts or percentages to grade error or loss thresholds Both counts and percentages are always shown on the screen l Count counts the total number of frames encountering errors or loss o...

Page 735: ...led turns off grading of errors l Tap the pencil icon to open an editing screen to enter a Custom Value for the error threshold Loss Threshold Defines what constitutes a failed test in terms of frames...

Page 736: ...from the Home screen then touch the Menu icon and select Loopback Settings When you finish configuring tap the back button to return to the LANBERT test screen The only available setting is Speed l Ma...

Page 737: ...addresses to route traffic l Plug one end of the LAN cable into the EtherScope Wired Test Port l Set up a loopback device at the other end of the LAN pathway to relay the received Ethernet frames bac...

Page 738: ...Loopback mode is designed to stop whenever the LANBERT app is not displayed on the screen If you plan to run a long test make sure that the loopback unit is plugged into its AC power supply and that y...

Page 739: ...2 Tap the START button The Status shows the current activity LANBERT Test App 739...

Page 740: ...NBERT application b Tap on the top left menu icon and tap on LANBERT Loopback c Tap the START button d The Status changes to Linking as the connection is set up with the LANBERT generator 4 Verify tha...

Page 741: ...display additional information such as not connecting at the fastest advertised speed About LANBERT Results l The color of the LANBERT icon indicates success or failure green for success red for fail...

Page 742: ...s full duplex ability The following example below shows a successful test for an RJ 45 connector that transmitted frames at 10 Gbps at full duplex The following example shows an unsuc cessful test for...

Page 743: ...er o Rx Power Difference o SET REFERENCE button displayed only while test is running Latches the Rx Reference Power value to the current Rx Power value o CLEAR REFERENCE button displayed only while te...

Page 744: ...ERT generator detects 1 frame loss for one second Uploading LANBERT Results to Link Live To send your LANBERT results to the Link Live website touch the action overflow button at the top right of the...

Page 745: ...The Link Live sharing screen opens You can enter a file name for active surveys only and LANBERT Test App 745...

Page 746: ...attach comments to the LANBERT results The results are displayed on the Results page on Link Live com LANBERT Test App 746...

Page 747: ...free online system for collecting tracking organizing analyzing and reporting your test results AutoTest results are automatically uploaded once your EtherScope nXG Controlled Edition is claimed Ethe...

Page 748: ...ad third party applications from the NetAlly App Store to use on your Ether Scope l Automatically upload AutoTest results each time you run AutoTest l Attach test and Job comments to Link Live uploads...

Page 749: ...time you sign in to Link Live com a pop up window appears prompting you to claim a device If you already have a user account and other devices claimed to Link Live navigate to the Units page from the...

Page 750: ...is displayed 2 Touch CLAIM NOW on the Link Live app screen 3 When prompted by the instructions on the Link Live website enter the MAC address After you claim your EtherScope nXG Controlled Edition to...

Page 751: ...ts each time you run AutoTest You can also upload a test comment and a picture with your test results using the AutoTest Wired and Wi Fi Profile s floating action buttons FABs and you can auto matical...

Page 752: ...nd select Unclaiming You may need to unclaim your unit from Link Live to transfer it to another user or if you no longer want to send any information to Link Live com To unclaim your EtherScope from L...

Page 753: ...Back to Title and Contents Link Live Cloud Service 753...

Page 754: ...app screen on your EtherScope nXG Controlled Edition facilitates the claiming process displays Link Live related information and allows you to enable or disable Link Live com uploads as needed Link Li...

Page 755: ...address shown here are assigned on the Link Live com website The fields displayed in EtherScope s Link Live app are informational AllyCare indicates the status of NetAlly s optional AllyCare services...

Page 756: ...k to open Link Live com on the EtherScope s web browser The buffered in the Link Live screen header indicates the number of files stored in the device memory when no active network connection is avail...

Page 757: ...The buffered files displayed automatically upload to Link Live com once your EtherScope connects to an active network Link Live Cloud Service 757...

Page 758: ...an still save results locally to your EtherScope as JSON files Touch the Save Locally Only toggle field in the Link Live app to save the JSON files to your unit Select SHOW FILES to open the Files app...

Page 759: ...a PC for analysis or you can download a JSON viewer app from the App Store on your EtherScope With Save Locally Only enabled options for uploading or saving to Link Live described in the Link Live and...

Page 760: ...ge the Job Comment The Job Comment attaches to all test results and files uploaded to Link Live until you change or delete it In contrast other Comments like those attached to Wired or Wi Fi AutoTest...

Page 761: ...To enter or change the Job Comment in the Link Live app 1 With the Link Live app open touch the menu icon or swipe right from the left side of the screen Link Live Cloud Service 761...

Page 762: ...to change it from multiple locations on the EtherScope No matter where you change the Job Comment it is updated everywhere on the unit Software Updates The left side navigation drawer for the Link Liv...

Page 763: ...LINK LIVE WEBPAGE APP UPLOADS Results AutoTest Performance iPerf and Cable Test results Images Connection Logs and other files when saved to a test result Uploaded Files Captures Images Con nection Lo...

Page 764: ...to Upload Save or Share to Link Live a Link Live sharing screen appears with the appropriate options for the data type For example the Link Live sharing screen for Discovery or Wi Fi app data allows...

Page 765: ...Link Live sharing screen for a screenshot or other image allows you to attach it to the most recently run AutoTest Performance iPerf or Cable test result on the Results page or Link Live Cloud Service...

Page 766: ...just to the Uploaded Files page on Link Live com Remember the regular Comment field uploads only to the current result or file while the Job Link Live Cloud Service 766...

Page 767: ...u change it Sharing a Text File to Link Live You can also select and share text by long pressing text on the unit s screen Text files are attached to the last test results on Link Live com 1 Long pres...

Page 768: ...2 Touch Select All if needed 3 Touch SHARE 4 Select the Link Live icon to open the Link Live sharing screen Link Live Cloud Service 768...

Page 769: ...5 Format any comments as needed and then touch SAVE TO LAST TEST RESULT Link Live Cloud Service 769...

Page 770: ...atus verify wiremapping of patch and structured cabling and locate cable connections using toning The cable testing port is the RJ 45 port on the left side of the EtherScope unit Connect a cable to th...

Page 771: ...setting is contained in the General Settings menu 1 To access General Settings touch the menu icon on the Cable Test app screen and select General Settings 2 Scroll to the bottom of the Settings list...

Page 772: ...ure cable length and identify shorts opens split pairs crossover cables normal or negative pair polarity and shielded cables l EtherScope nXG Controlled Edition cannot perform a cable test on a cable...

Page 773: ...d Edition can measure the length of a cable and detect some faults by measuring the electrical reflections of the cable using Time Domain Reflectometry TDR Connect an open cable unterminated into the...

Page 774: ...n a cable has no detected faults good is shown next to each pair above the length measurement Cable tests that detect a split or open in the cable also display the cor responding words Cable Test App...

Page 775: ...This unterminated cable test image shows a shorted cable between pins 4 5 and 7 Cable Test App 775...

Page 776: ...ition Additional WireViews 2 6 are available for purchase To run a terminated cable test connect the left side RJ 45 port to a cable terminated with an external WireView Cable ID accessory The termina...

Page 777: ...The image above indicates a crossover between pairs 1 2 and 3 6 and a WireView accessory number 5 Cable Test App 777...

Page 778: ...can also trace a cable using a Fluke Networks IntelliTone Probe or any analog probe and the Tone function Connect a cable into the left side RJ 45 port touch the FAB and select the appropriate Tone o...

Page 779: ...ouch the action overflow icon at the top right of the Cable Test screen and select Upload to Link Live to send the current Cable Test result to the Results page on Link Live com See the Link Live chap...

Page 780: ...Specifications and Compliance Required compliance information is contained in this chapter EtherScope nXG CE User Guide Back to Title and Contents...

Page 781: ...is 3 hours Display 5 0 inch color LCD with capacitive touchscreen 720 x 1280 pixels Host Interfaces RJ 45 Cable Test and Management Port USB Type A Port USB Type C On the Go Port SD Card Port Support...

Page 782: ...t through and WireView ID Tone Generator Digital tone 455 KHz Analog tones 400 Hz 1 KHz LEDs 2 LEDs Activity and Link Indicators Wireless EtherScope nXG Controlled Edition has two internal Wi Fi Radio...

Page 783: ...acturer LITE ON Technology Cor poration Manufacture Date 2017 Country of Origin Taiwan Security 64 128 Bit WEP Key WPA WPA2 802 1X TKIP AES Regulatory Domain World Mode Antenna Gain 1 1 dBi peak in th...

Page 784: ...32 5 65 97 5 130 195 260 292 5 325 390 433 Mbps l 802 11ac 160 MHz 65 130 260 390 520 585 650 780 867 Mbps Operating Frequencies The EtherScope nXG Controlled Edition receives on all of the frequenci...

Page 785: ...y l 6 Mbps 90 dBm l 54 Mbps 71 dBm l 802 11n 20 MHz 89 dBm MSC 0 8 l 802 11n 40 MHz 86 dBm MSC 0 8 l VHT20 MCS 8 63 dBm l VHT40 MCS 9 60 dBm l VHT80 MCS 9 57 dBm Android 1x1 Wi Fi Bluetooth Adapter fo...

Page 786: ...ps l 802 11b 1 2 5 5 11 Mbps l 802 11g 6 9 12 18 24 36 48 54 Mbps l 802 11n 20 MHz 7 2 14 4 21 7 28 9 43 3 57 8 65 72 2 86 7 Mbps l 802 11n 40 MHz 15 30 45 60 90 120 135 150 Mbps l 802 11ac 20 MHz 7 2...

Page 787: ...he country for which it is currently configured in General Settings These are the center frequencies of the channels that the Wi Fi radio supports l 2 4 GHz band 2 412 2 484 GHz channels 1 through 14...

Page 788: ...S3 and MCS4 64 QAM MCS5 6 and 7 OFDM l 802 11ac 256 QAM MCS8 and MCS9 OFDM l 802 11b DBPSK BPSK 1 and 2 Mbps QPSK 2 Mbps CCK 5 5 and 11 Mbps l 802 11g BPSK 6 and 9 Mbps QPSK 12 and 18 Mbps 16 QAM 24 a...

Page 789: ...nvironmental Specifications Operating Temperature 32 F to 113 F 0 C to 45 C NOTE The battery will not charge if the internal tem perature of the unit is above 113 F 45 C Operating relative humidity RH...

Page 790: ...Safety IEC 61010 1 2010 Pollution degree 2 Altitude Operating 4 000 m Storage 12 000 m Specifications and Compliance 790...

Page 791: ...f the U S Federal Com munications Commission Listed by the Canadian Standards Association Industry Canada Class A emission compliance statement This Class A digital apparatus complies with Canadian IC...

Page 792: ...sired operation This device contains license exempt transmitter s re ceiver s that comply with Innovation Science and Economic Development Canada s licence exempt RSS s L metteur r cepteur exempt de l...

Page 793: ...t maintain a 0 cm sep aration distance between the user s body and the back of the handset The use of belt clips holsters and similar accessories should not contain metallic components in its assembly...

Page 794: ...e potential difficulties in ensuring electromagnetic compatibility in other environments due to conducted and radiated disturbances EU Compliance This device complies with the following EU Directives...

Page 795: ...This telecommunication equipment conforms to the requirements of NBTC Specifications and Compliance 795...

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