nest NEST CAM OUTDOOR, Installation Manual, Page: 14 / 16

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2. TOTAL SATISFACTION RETURNS POLICY
If you are the original purchaser of the Product and you are not
satisfied with this Product for any reason, you may return it,
at your cost, in its original condition, within thirty (30) days of the
original purchase and receive a full refund.
3. WARRANTY CONDITIONS: HOW TO GET SERVICE IF YOU
WANT TO CLAIM UNDER THIS LIMITED WARRANTY
Before making a claim under this Limited Warranty, the owner
of the Product must (a) notify Nest Labs of the intention to
claim by visiting nest.com/eu/support during the Warranty Period
and providing a description of the alleged failure, and (b) comply
with Nest Labs’ returns delivery instructions. Nest Labs will
have no warranty obligations with respect to a returned Product
if it determines, at its reasonable discretion after examination
of the returned Product, that the Product is an Ineligible Product
(defined below). Nest Labs will bear all costs of return delivery
to the owner and will reimburse standard delivery costs incurred
by the owner, except with respect to any Ineligible Product, for
which the owner will bear all delivery costs.
4. WHAT THIS LIMITED WARRANTY DOES NOT COVER
This Limited Warranty does not cover the following (collectively
“Ineligible Products”): Products marked as “Sample” or “Not for
sale”, or sold “AS IS”; or Products that have been subject to: (a)
modifications, alterations, tampering, or improper maintenance
or repairs; (b) handling, storage, installation, testing or use
not in accordance with the User’s Guide, placement guidelines or
other instructions provided by Nest Labs; (c) abuse or misuse
of the Product; (d) breakdowns, fluctuations or interruptions in
the electricity supply or the telecommunications network; or (e)
Acts of God, including, but not limited to, lightning, flood, tornado,
earthquake or hurricane. This Limited Warranty does not cover
consumable parts, including batteries, unless damage is due to
defects in materials or workmanship of the Product or software
(even if such consumable parts or software are packaged or sold
with the product). Nest Labs recommends using only authorised
service providers for maintenance or repair. Unauthorised use
of the Product or software can impair the Product‘s performance
and may invalidate this Limited Warranty.
5. DISCLAIMER OF WARRANTIES
EXCEPT AS STATED ABOVE IN THIS LIMITED WARRANTY, AND TO
THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEST
LABS DISCLAIMS ALL EXPRESS, IMPLIED AND STATUTORY
WARRANTIES AND CONDITIONS WITH RESPECT TO THE PRODUCT,
INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. TO THE MAXIMUM
EXTENT PERMITTED BY APPLICABLE LAW, NEST LABS ALSO
LIMITS THE DURATION OF ANY APPLICABLE IMPLIED WARRANTIES
OR CONDITIONS TO THE DURATION OF THIS LIMITED WARRANTY.
6. LIMITATION OF DAMAGES
IN ADDITION TO THE WARRANTY DISCLAIMERS ABOVE, IN
NO EVENT WILL NEST LABS BE LIABLE FOR ANY INDIRECT,
CONSEQUENTIAL, INCIDENTAL, EXEMPLARY OR SPECIAL
DAMAGES, INCLUDING ANY DAMAGES FOR LOST DATA OR LOST
PROFITS, ARISING FROM, OR RELATING TO, THIS LIMITED
WARRANTY OR THE PRODUCT, AND NEST LABS’ TOTAL CUMULATIVE
LIABILITY ARISING FROM, OR RELATED TO, THIS LIMITED
WARRANTY OR THE PRODUCT WILL NOT EXCEED THE AMOUNT
ACTUALLY PAID FOR THE PRODUCT BY THE ORIGINAL PURCHASER.
7. LIMITATION OF LIABILITY
IF YOU CHOOSE TO USE THEM, ONLINE SERVICES OFFERED
BY NEST LABS, INC., A US AFFILIATE OF NEST LABS, (“SERVICES”)
PROVIDE YOU WITH INFORMATION (“PRODUCT INFORMATION”)
REGARDING YOUR NEST PRODUCTS OR OTHER PERIPHERALS
CONNECTED TO YOUR PRODUCTS (“PRODUCT PERIPHERALS”).
THE TYPE OF PRODUCT PERIPHERALS THAT MAY BE CONNECTED
TO YOUR PRODUCT MAY CHANGE FROM TIME TO TIME. WITHOUT
LIMITING THE GENERALITY OF THE DISCLAIMERS ABOVE, ALL
PRODUCT INFORMATION IS PROVIDED FOR YOUR CONVENIENCE,
“AS IS” AND “AS AVAILABLE”. NEST LABS OR ITS AFFILIATE DOES
NOT REPRESENT, WARRANT OR GUARANTEE THAT PRODUCT
INFORMATION WILL BE AVAILABLE, ACCURATE OR RELIABLE, OR
THAT PRODUCT INFORMATION OR USE OF THE SERVICES OR
PRODUCT WILL PROVIDE SAFETY IN YOUR HOME. YOU USE ALL
PRODUCT INFORMATION, THE SERVICES AND THE PRODUCT
AT YOUR OWN DISCRETION AND RISK. YOU WILL BE SOLELY
RESPONSIBLE FOR (AND NEST LABS AND ITS AFFILIATE DISCLAIM)
ANY AND ALL LOSS, LIABILITY OR DAMAGES, INCLUDING
TO YOUR WIRING, FIXTURES, ELECTRICITY, HOME, PRODUCT,
PRODUCT PERIPHERALS, COMPUTER, MOBILE DEVICE, AND
ALL OTHER ITEMS AND PETS IN YOUR HOME, RESULTING FROM
YOUR USE OF THE PRODUCT INFORMATION, SERVICES OR
PRODUCT. PRODUCT INFORMATION PROVIDED BY THE SERVICES
IS NOT INTENDED AS A SUBSTITUTE FOR DIRECT MEANS OF
OBTAINING THE INFORMATION.
8. VARIATIONS THAT MIGHT APPLY TO THIS LIMITED WARRANTY
Some jurisdictions do not allow limitations on how long an
implied warranty lasts or specific exclusions, so some of the
limitations set out above may not apply to you. If any court or