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Neoway N3830 Operation Manual Download Page 5

N3830 Router

Operation Guide

Copyright © Neoway Technology Co., Ltd

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1 Overview

N3830 industrial router is a high-performance industrial-grade wireless data transmission terminal that
adopts a Qualcomm 1.3GHz dominant-frequency ARM Cortex-A7 processor and was developed on
4G  wireless  network  technology.  It  mainly  applies  to  user  data  transmission  business  in  various
industries,  supports  transparent  serial-port  data  transmission  and  Ethernet  routing,  and  can
implement  all  types  of  IO  control  to  meet  customers’  needs.  This  device  also  provides  the  cloud
platform management function, allowing users to remotely monitor and manage the device.

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Summary of Contents for N3830

Page 1: ...N3830 Router Operation Guide Issue 2 0 Date 2018 10 07 Neoway Product Document ...

Page 2: ...OVIDES INSTRUCTIONS FOR CUSTOMERS TO DESIGN THEIR APPLICATIONS PLEASE FOLLOW THE RULES AND PARAMETERS IN THIS GUIDE TO DESIGN AND COMMISSION NEOWAY WILL NOT TAKE ANY RESPONSIBILITY OF BODILY HURT OR ASSET LOSS CAUSED BY IMPROPER OPERATIONS THE INFORMATION IN THIS DOCUMENT IS SUBJECT TO CHANGE WITHOUT NOTICE DUE TO PRODUCT VERSION UPDATE OR OTHER REASONS EVERY EFFORT HAS BEEN MADE IN PREPARATION OF...

Page 3: ... Installing Network Cable 11 6 5 Terminal Definition 12 6 6 Fixing and Installing Device 12 6 6 1 Wall mounted Installation 12 6 6 2 Wall mounted Removal 13 6 6 3 Guide Rail Installation 13 6 6 4 Guide Rail Removal 14 7 Work Mode 15 7 1 Router Connection 15 7 2 Web Access 17 7 3 Current Status 18 7 4 WWAN Settings 19 7 5 LAN Settings 20 7 6 WLAN Settings 20 7 7 NAT Settings 22 7 8 VPN Settings 22 ...

Page 4: ...engineers Change History Issue Date Change Changed By 1 0 2017 09 Initial draft Huang Shaowen 2 0 2018 09 Updated Huang Shaowen Conventions Symbol Indication This warning symbol means danger You are in a situation that could cause fatal device damage or even bodily damage Means reader be careful In this situation you might perform an action that could result in module or product damages Means note...

Page 5: ...equency ARM Cortex A7 processor and was developed on 4G wireless network technology It mainly applies to user data transmission business in various industries supports transparent serial port data transmission and Ethernet routing and can implement all types of IO control to meet customers needs This device also provides the cloud platform management function allowing users to remotely monitor and...

Page 6: ... Neoway can provide optional accessories to customers based on the specific characteristics of their sites For details see the list of optional accessories Table 2 1 Standard accessories Accessories Quantity PCS Description N3830 1 4G wireless data transmission terminal User manual 1 Instructions 4G magnetic antenna 1 4G antenna Wi Fi antenna 1 Wi Fi antenna Power supply terminal 1 One green power...

Page 7: ...working and provides stable and reliable wireless connections that can be deployed quickly Figure 3 1 Industrial application solution Network application Self service application Automatic meters Industrial application N3830 监控 Business server GNSS positioning 手机 4G 工控机 Ethernet RS232 RS485 WIFI Ethernet 快递柜自助机无人售卖机 N3830 N3830 电表水表压力表 PLC RTU 触摸屏 N3830 RS232 RS485 4G 4G 4G Base station Operat...

Page 8: ...data transmission RS232 or RS85 and supports transmission protocols TCP UDP HTTP 1 x gigabit Ethernet and supports DHCP VPDN private network and VPN PPTP L2TP tunnels NAT DMZ and VPN transparent transmission GPS positioning and LBS if required optional OPEN LINUX and Modbus protocol development optional Neoway platform for device fault alarm statistics online upgrade traffic monitoring remote conf...

Page 9: ...finitions of N3830 functional interfaces No Name Function Description 1 Wi Fi Wi Fi antenna interface IEEE 802 11 b g n with a maximum wireless rate of 150Mbit s SMA female connector to connect a male connector Wi Fi antenna 2 CFG Dialing switch Extension function 3 SIM SIM card socket PUSH PUSH style chip surface facing downward oblique angle facing inward for insertion supports 3FF 1 5 1 2cm Mic...

Page 10: ... is connected to a gigabit network with the maximum transmission rate of 1 25Gb s 9 USB USB interface Standard type A USB female socket interface compliant with USB2 0 standard used only for upgrade 10 12 Pin terminal Multi function electrical interface 12 Pin plug and play interface convenient for electrical connection with multiple types of external equipment For details about interface definiti...

Page 11: ... device does not support SIM card hot swap 6 2 Installing Antennas Point the connector of a 4G antenna to the 4G antenna interface and gently rotate the movable part of the metal interface until it s tight Install GPS and Wi Fi antennas in a similar manner 6 3 Installing Power Supply Power supply requirement 12 V DC 4 7 26 V DC an 1A adapter is recommended Power supply installation procedure Loose...

Page 12: ...outer Operation Guide Copyright Neoway Technology Co Ltd 11 Figure 6 1 Power supply connection 6 4 Installing Network Cable Connect a network cable directly to the computer Figure 6 2 Network cable connection ...

Page 13: ... simultaneous connection with 32 devices in one bus supports a maximum transmission rate of 10Mbps and fully complies with the electrical specifications of RS485 and RS422 serial protocols The hardware can be configured as RS232 interface NC Reserved interface RS232 By default the configuration is not defined 485A2 and 485B2 RS485_2 interface RS485 half duplex communication interface It supports s...

Page 14: ...e is firmly fixed Figure 6 3 Holes for wall mounted installation 6 6 2 Wall mounted Removal Perform the following operations hold the device and use a screwdriver to remove the two screws fixed on the device See Figure 6 3 for the screw positions 6 6 3 Guide Rail Installation Perform the following operations Step 1 Place the device on a surface where the device is to be installed and aim the four ...

Page 15: ...igure 6 4 Holes for guide rail installation 6 6 4 Guide Rail Removal Perform the following operations Remove the device from the fixture place it on a level surface and use a screwdriver to remove the four screws on the guide rail See Figure 6 4 for the screw positions ...

Page 16: ...of an LAN port and automatic dialup the latter of which will obtain the IP address of the WWAN port once the router network cable is connected to a computer You can check the network connection status of a computer in Network and Internet windows Information in the following figure indicates that the computer running a Windows 10 OS can access the Internet via the router Check the local connection...

Page 17: ...outer Operation Guide Copyright Neoway Technology Co Ltd 16 Ping the gateway and a valid website in the command line interface CLI The following figure shows that both the LAN port and WWAN port are accessible ...

Page 18: ...5 1 The web interface are designed in HTML5 For better display effects it is recommended to use Google Chrome browser protocol for web access The browser will prompt authentication when you open the page for the first time because the webpage adopts the HTTPS protocol Click Advance select Continue to go to 192 168 225 1 The login page is displaed as shown in the following figure Default username a...

Page 19: ... and from 4G WWAN to Wi Fi is supported Network modes 2G 3G 4G LTE Network operator Displays the name of the current operator Signal strength The full signal strength is 31 If it s lower than 15 the signal is weak SIM card status If the SIM card is read successfully the status is ready Otherwise the status is ERROR Network service status If the device connects to the network successfully the statu...

Page 20: ...LAN gateway 192 169 225 1 by default LAN subnet mask 225 225 225 0 by default LAN starting IP DHCP starting address LAN ending IP DHCP ending address To query the current status of the router click the Read button in the lower right corner 7 4 WWAN Settings Configure WWAN access parameters APN authentication type username and password Access control Auto connect and Roaming In the figure the defau...

Page 21: ...a private network SIM card please choose an operator and input SIM card parameters manually 7 5 LAN Settings This page is to configure LAN including the gateway address subnet mask whether to enable DHCP enabled by default starting and ending addresses of LAN subnet and DHCP lease time 7 6 WLAN Settings Customers can configure WLAN parameters as required The following figure shows the default conf...

Page 22: ...hether to enable WLAN function Wi Fi Name SSID name configurable Wi Fi password Password for Wi Fi connection Wireless security mode Wi Fi encryption mode Wireless channel Automatic by default range 1 13 802 11 mode Option B g or b g n Wireless mode Option AP or STATION mode ...

Page 23: ...nfidential company or individual information stored in the intranet Port mapping Port mapping is to map a port of the IP address of an external host to a machine in the intranet to provide services When users access the port of this IP address the server automatically maps the requests to the corresponding machine in the local area network 7 8 VPN Settings VPN stands for Virtual Private Network A ...

Page 24: ... 9 Transparent Transmission Settings This page is used to configure the protocol serial port baud rate data type in the HTTP protocol server address port number and URL address used in DTU mode The following figure shows the default configurations Protocol TCP UDP HTTP ...

Page 25: ...ress of the server that receives serial port data Server port Port of the server that receives serial port data URL address Address used for HTTP access 7 10 Device Management This page is used to set the IP address and port of the device management server We provide a device management solution based on the MQTT protocol capable of implementing remote monitoring and management of N3830 When you e...

Page 26: ...N3830 Router Operation Guide Copyright Neoway Technology Co Ltd 25 7 11 Exit Click Exit to exit the device page safely ...

Page 27: ...the device fails to connect to the server the SYS indicator does not flash SIG Signal indicator blinking green When the signal CSQ value is greater than or equal to 15 the indicator blinks once per second When the value is lower than 15 the indicator flashes 4 times per second 485 485 port indicator blinking green When data is input from an external source into the device via the 485 port this ind...

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