Nel-Tech Labs messager usb Installation & User Manual Download | Manualshive

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Messager USB Duo & Duo Wireless Adapter

by

Nel-Tech Labs, Inc.

Installation & User Manual

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Summary of Contents for messager usb

Page 1: ...Messager USB Duo Duo Wireless Adapter by Nel Tech Labs Inc Installation User Manual ...

Page 2: ......

Page 3: ...the correct parts 1 Messager USB Duo Duo Wireless Adapter 1 USB flash drive 1 12VDC 500mA power supply 1 RJ11 to RJ11 cord 1 Line Combine Kit Splitter Joiner In line Adapter 6 RJ 11 Cable 2 Wall mount screws 4 Rubber feet 1 Antenna If not already attached 1 Instruction manual If you are missing any of these parts STOP and call your dealer Important Notes Some USB drives have an indicator LED This ...

Page 4: ...TATUS The STATUS indicator is a BLUE LED that during normal operation will be SOLID during playback If there is a problem with the drive it is not inserted or is empty the LED will BLINK Rear of Unit ANT Connect the supplied antenna to this connection VOLUME This pot is used to control the output level of the stored messages when a customer is placed on hold Volume up is clockwise volume down is c...

Page 5: ...r of unit Connect the attached power pack to a wall outlet Channel Setting Factory Set to A Both the Messager USB Duo and Duo Wireless Adapter are preset at the factory to CHANNEL A In the remote occurence that you are getting interference or false triggering then switch to an alternate channel All devices MUST BE on the same channel LED INDICATOR A B C D OFF ON CHANNEL ABCD Bottom of Messager USB...

Page 6: ...e going to the phones throughout the building to the PHONE OUT jack Step 5 Attach the included power pack to a wall outlet then attach the other end to 12VDC jack Step 6 Plug the USB stick that was included with the unit into the USB jack on the front of the unit Step 7 Adjust the volume level with pot labeled VOLUME on the rear of the unit Call into the phone system and be placed on hold to fine ...

Page 7: ...12VDC 500mA VOLUME ANT TELCO IN PHONE OUT Installation Diagram 7 ...

Page 8: ...utton Line 2 Hold Button Duo ON HOLD ADAPTER Line 1 LED Line 2 LED Step 3 When in the on hold mode the calling party will hear a message on hold audio program that is playing from the USB stick that was inserted into the Messager USB Duo from the previous installation steps The receiving party or anyone else in the office that picks up the phone to use the line will hear a beep every few seconds t...

Page 9: ...he computer Step 2 Drag n drop the file s to the USB flash drive in the order you want them to be played on the unit If removal of files are required then select the files and press the delete key on the keyboard Step 3 Remove the USB flash drive from the computer Step 4 Plug the USB flash drive into the Messager USB Duo for playback If the USB drive ever needs to be erased completely then it can ...

Page 10: ...ginning of file Distorted audio Check to make sure volume is not too high Check MP3 file quality File was encoded using too high of a bit rate File was encoded using too low of a bit rate File incompatible with unit 10 Troubleshooting Duo Wireless Adapter Problem Possible Reason Line LED OFF Power pack not plugged in or on a switched outlet Line not currently on hold If hold was activated the Duo ...

Page 11: ... Nel Tech Labs without a return authorization clearly marked on the outside of the shipping container and or without proof of purchase is refused CONTACT Please contact Nel Tech Labs at the address and phone number below to receive a return authorization number and to arrange for the repair or replacement of a flawed part covered by this warranty Please indicate the Product s serial number in all ...

Page 12: ...Nel Tech Labs Inc 4 Ash Street Extension Derry NH 03038 1 603 425 1096 www nel techlabs com Rev 8 13 Copyright 1984 2013 by Nel Tech Labs Inc ...

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