en
Trouble shooting
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3
Trouble shooting
Trouble s
hooting
Usually, faults are small matters that are easy to
eliminate. Please read the information in the table
before calling the after-sales service.
Notes
■
If
“
appears on the display, the Twist knob for the
burner in question must be held down in order to be
able to read off the fault code.
■
If the fault code is not listed in the table, disconnect
the hob from the power supply and wait 30 seconds
before reconnecting it. If the display appears again,
contact technical Customer Service and tell them the
precise fault code.If the display appears again,
contact technical after-sales and tell them the
precise fault code.
Cleaning
How do I clean the hob?
Using a special glass-ceramic cleaning agent produces the best results. We advise against using harsh or abrasive cleaning agents, dish-
water detergent (concentrated) or scouring pads.
You can find more information on cleaning and caring for your hob in the section on
Display
Possible cause
Solution
None
The power supply has been disconnected.
Use other electrical devices to check whether a short-circuit has
occurred in the power supply.
The device has not been connected in accord-
ance with the circuit diagram.
Ensure that the device has been connected in accordance with
the circuit diagram.
Electronics fault.
If the fault cannot be eliminated, inform the technical after-sales
service.
The displays flash
The control panel is damp or an object is cover-
ing it.
Dry the control panel or remove the object.
The
Ù
indicator flashes in the
hotplate displays
A fault has occurred in the electronics.
To acknowledge the fault, cover the control panel with your hand.
”ƒ
The electronics have overheated and have
switched off the corresponding hotplate.
Wait until the electronics have cooled down sufficiently. Then
touch any symbol on the hob.
”…
The electronics have overheated and have
switched off all hotplates.
Ӡ
+ heat setting and acous-
tic signal
There is a hot pan in the area of the control
panel. There is a risk that the electronics will
overheat.
Remove the pan. The fault display goes out shortly afterwards.
You can continue to cook.
Ӡ
and acoustic signal
There is a hot pan in the area of the control
panel. To protect the electronics, the hotplate
has been switched off.
Remove the pan. Wait for a few seconds. Touch any control. If the
fault display goes out, you can continue to cook.
”‚
/
”‡
The hotplate has overheated and switched itself
off to protect the work surface.
Wait until the electronics have cooled down sufficiently and
switch the hotplate on again.
”‰
The hotplate was operating for an extended
period without interruption.
The automatic safety switch-off function has been activated. See
section
“Š‹‹‹
“Š‹‚‹
The supply voltage is faulty; outside of the nor-
mal operating range.
Contact your electricity provider.
—…‹‹
The hob is not connected properly
Disconnect the hob from the power supply. Ensure that it has
been connected in accordance with the circuit diagram.
š“
The demo mode is activated
Disconnect the hob from the power supply. Wait 30 seconds and
reconnect it. Touch any touch control in the next three minutes.
The demo mode is deactivated.
Do not place hot pans on the control panel.
