NEFF T5 L6E Series, Instruction Manual

Page: 47 / 52

Trouble shooting
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Trouble shooting
Trouble shooting
Usually, faults are small matters that are easy to
eliminate. Please read the information in the table
before calling the after-sales service.
Notes
■
If “ appears on the display, press and hold the twist
knob next to the mark for the relevant cooking zone
in order to read the fault code.
■
If the fault code is not listed in the table, disconnect
the hob from the mains power supply and wait
30 seconds before reconnecting it. If this code is
displayed again, contact the technical after-sales
service and specify which fault code has appeared.
■
If a fault occurs, the appliance will not switch to
standby mode.
Display Possible cause Solution
None The power supply has been disconnected. Use other electrical appliances to check whether the power sup-
ply has been interrupted.
The appliance has not been connected as shown
in the circuit diagram.
Ensure that the appliance has been connected as shown in the
circuit diagram.
Electronics fault. If the fault cannot be rectified, inform the technical after-sales ser-
vice.
The displays flash. The control panel is damp or there is something
on it.
Dry the control panel or remove the object.
The Ù display flashes in the
cooking zone displays.
A fault has occurred in the electronics. To acknowledge the fault, briefly cover the control panel with
your hand.
” The activated charcoal filter is saturated or the
saturation indicator lights up even though the fil-
ter has been cleaned or replaced.
Change the filter and reset the filter saturation indicator. You can
find additional information about this in the section entitled
~
"Cleaning" .
”ƒ / “ˆ‹‚†
The electronics have overheated and have
switched off the affected cooking zone.
Wait until the electronics have cooled down sufficiently. Then
touch any symbol on the hob.
”… / “ˆ‹‚†
The electronics have overheated and all of the
cooking zones have been switched off.
Ӡ + power level and audible
signal
There is hot cookware near the control panel.
There is a risk that the electronics will overheat.
Remove the cookware that is causing the problem. The fault code
goes out shortly afterwards. You can continue cooking.
Ӡ
and audible signal
There is hot cookware near the control panel.
The cooking zone has been switched off to pro-
tect the electronics.
Remove the cookware that is causing the problem. Wait a few
seconds. Touch any touch control. When the fault indicator goes
out, you can continue cooking.
”‚ / ”‡
The cooking zone has overheated and has been
switched off to protect the work surface.
Wait until the electronics have cooled down sufficiently. Then
switch the cooking zone on again.
”‹
The transfer settings function cannot be acti-
vated.
Confirm the fault display by touching any sensor. You can cook
without using the settings transfer function. Contact our technical
after-sales service.
”‰ The cooking zone has been operating continu-
ously for an extended period.
The automatic safety cut-out function has been activated. You can
find additional information about this in the section entitled .
“ˆ‹‚‹ The hob is unable to connect to your home net-
work.
Confirm the fault display by touching any sensor. You can cook
without the connection.
If the message appears again, contact our technical after-sales
service.
“Š‹‹‹
“Š‹‚‹ The operating voltage is incorrect and outside of
the normal operating range.
Contact your electricity supplier.
—…‹‹ The hob is not connected correctly. Disconnect the hob from the mains. Ensure that the hob has been
connected as shown in the circuit diagram.
š“ Demo mode is activated. Disconnect the hob from the mains. Wait for 30 seconds before
reconnecting it. Touch any sensor in the next three minutes.
Demo mode is now deactivated.
Do not place hot cookware on the control panel.