NEFF N13MK20 0 Series, Instruction Manual

Page: 5 / 8

Cleaning and maintenance
en
5
2
Cleaning and maintenance
Cleaning and maint enance
Any food which spills onto the hob must be cleaned off
immediately with a dishcloth.
The hotplates should be cleaned with soap and water
when they have cooled.
Dry the hob. Moisture may cause the hotplates to rust
over time. Wet hotplates should be dried quickly.
To protect the surface of the hotplates, treat them with
oil or any other protective product available on the
market.
Stainless steel surfaces
Over time, bluish or yellowish stains may appear on the
hob and around the edges of the hotplates. Use
stainless steel cleaners.
It is recommended that the cleaning product available
from our Technical Assistance Service (code 464524)
is used regularly.
Avoid using this type of product in areas with screen
printed indications. The indications could be erased.
Do not use abrasive cleaning products.
Enamel surfaces
Clean the cooking hob using a damp cloth.
Do not use abrasive cleaning products or scouring
sponges. This could cause the hob to lose its shine.
Preventing damage
Caution!
■
Do not remove the control elements when cleaning
the appliance. The appliance may be damaged if
moisture finds its way inside.
■
The hob must be kept dry. Salt water and wet pans
can damage the hob.
■
Try not to spill salt on the surface of the hob.
■
Never use abrasive products, steel scourers, sharp
implements, knives, etc. to remove bits of hardened
food from the hob.
■
Do not use steam cleaners. This could damage the
hob.
4
Customer service
Customer service
When contacting our Technical Assistance Service,
please provide the product number (E-Nr.) and
production number (FD) of the appliance. This
information is given on the specifications plate located
on the lower section of the hob and on the label in the
user manual.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
Rely on the professionalism of the manufacturer. You
can therefore be sure that the repair is carried out by
trained service technicians who carry original spare
parts for your appliances.
Warranty conditions
In the unlikely event that the appliance is damaged or
does not meet your expectations in terms of quality,
please inform us as soon as possible. For the warranty
to be valid, the appliance must not have been tampered
with, or used inappropriately.
The applicable warranty conditions are those set out by
the company's representative office in the country of
purchase. Detailed information is available from retail
outlets. Proof of purchase must be presented to obtain
the benefits of the warranty.
We reserve the right to introduce changes.
GB
0344 892 8989
Calls charged at local or mobile rate.
IE
01450 2655
0.03 € per minute at peak. Off peak 0.0088 €
per minute.