background image

Customer Service

 en

25

Cus tome r  Se r v ic e

17 Customer Service

Cus tome r  Se r v ic e

Function-relevant genuine spare parts

according to the corresponding Eco-

design Order can be obtained from

Customer Service for a period of at

least 10 years from the date on

which your appliance was placed on

the market within the European Eco-

nomic Area.

Note: 

Under the terms of the manu-

facturer's warranty applicable to the

location, the use of Customer Service

is free of charge. The minimum dura-

tion of the warranty (manufacturer's

warranty for private consumers) in

the European Economic Area is 2

years according to the terms of war-

ranty applicable to the location. The

terms of warranty do not affect other

rights or claims held by yourself un-

der local legislation.
Detailed information on the warranty

period and terms of warranty in your

country is available from our after-

sales service, your retailer or on our

website.

If you contact Customer Service, you

will require the product number (E-

Nr.), the production number (FD) and

the consecutive numbering (Z-Nr.) of

your appliance.

The contact details for Customer Ser-

vice can be found in the enclosed

Customer Service directory or on our

website.

17.1 Product number (E-Nr.),

production number (FD)

and consecutive num-

bering (Z-Nr.)

You can find the product number (E-

Nr.), the production number (FD) and

the consecutive numbering (Z-Nr.) on

the appliance's rating plate.

→ "Appliance", Fig. 

1

/

3

Page 12

Make a note of your appliance's de-

tails and the Customer Service tele-

phone number to find them again

quickly.

Te c hnic a l da ta

18 Technical data

Te c hnic a l da ta

Refrigerant, cubic capacity and fur-

ther technical specifications can be

found on the rating plate.

→ "Appliance", Fig. 

1

/

3

Page 12

You can find more information about

your model online at https://

eprel.ec.europa.eu/

1

. This web ad-

dress is linked to the official EU

EPREL product database. Please

then follow the instructions on

searching for the model. The model

identifier is made up of the charac-

ters before the slash in the product

number (E-Nr.) on the rating plate. Al-

ternatively, you can also find the

model identifier in the first line of the

EU energy label.

1

Only applies to countries in the European Economic Area

Summary of Contents for G4344 Series

Page 1: ...Freezer en Information for Use G4344...

Page 2: ...Accessories 13 7 Basic operation 14 7 1 Switching on the appliance 14 7 2 Operating tips 14 7 3 Switching off the appliance 14 7 4 Setting the temperature 14 8 Additional functions 15 8 1 Automatic S...

Page 3: ...age and disposal 24 16 1 Taking the appliance out of operation 24 16 2 Disposing of old appliance 24 17 Customer Service 25 17 1 Product number E Nr production number FD and consecutive numbering Z Nr...

Page 4: ...a level 1 3 Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledg...

Page 5: ...ectrical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged If the insulation of the power cord is damaged this i...

Page 6: ...g material away from children Do not let children play with packaging material Children may breathe in or swallow small parts causing them to suffocate Keep small parts away from children Do not let c...

Page 7: ...and cold surfaces may cause burns by refrigeration Never put frozen food straight from the freezer compartment into your mouth Avoid prolonged contact of the skin with frozen food ice and surfaces in...

Page 8: ...only be carried out by trained specialist staff Only use genuine spare parts when repairing the appliance If the power cord or the appliance power cable of this appliance is damaged it must be replac...

Page 9: ...Keep the appliance out of direct sunlight Install the appliance as far away as possible from heating elements cookers and other heat sources Maintain a 30 mm clearance to electric or gas cookers Maint...

Page 10: ...ed room tem perature SN 10 C to 32 C N 16 C to 32 C ST 16 C to 38 C Climate class Permitted room tem perature T 16 C to 43 C The appliance is fully functional within the permitted room temperature If...

Page 11: ...time 1 Remove the informative material 2 Remove the protective foil and transit bolts e g remove the ad hesive strips and carton 3 Clean the appliance for the first time Page 20 4 5 Connecting the app...

Page 12: ...ing yourself with your appliance Fami l i ar i si ngyour sel f wi t hyour appl i ance 5 1 Appliance You can find an overview of the parts of your appliance here 1 2 4 3 A B 1 A Freezer compartment Pag...

Page 13: ...app You can find more information in the Home Connect app 3 sets the temperature of the freezer compartment 4 lights up when the alarm is switched on 5 super lights up when Super freezing is switched...

Page 14: ...temperature display flashes be cause the freezer compartment is still too warm 2 Switch off the warning tone using a The temperature lights up as soon as the set temperature is reached 3 Set the requi...

Page 15: ...hours before placing food weigh ing 2 kg or more into the freezer compartment In order to utilise the freezer capacity use Super freezing Prerequisites for freezing capa city Page 18 Note When Super f...

Page 16: ...quantities of food in the appliance The freezer compartment door is open for too long Check whether the frozen food has defrosted or thawed Switching off the temperature alarm Press a The warning ton...

Page 17: ...ollow the instructions in the Home Connect app 10 3 Resetting Home Connect settings If your appliance experiences con nection problems with the WLAN home network Wi Fi or your appli ance wants to log...

Page 18: ...anual Super freezing Page 15 2 Place food in the bottom frozen food container first starting from the right hand side 11 2 Fully utilising the freezer compartment volume Learn how to store the maximum...

Page 19: ...to health During the thawing process bacteria may multiply and spoil the frozen food Do not refreeze food after it has been defrosted or started to de frost Refreeze food only after cooking These ite...

Page 20: ...pliance Page 21 14 2 Cleaning the appliance WARNING Risk of electric shock An ingress of moisture can cause an electric shock Do not use steam or high pres sure cleaners to clean the appli ance Liquid...

Page 21: ...he fittings If you want to clean the fittings thor oughly remove these from your ap pliance Removing the frozen food container 1 Take out the frozen food container as far as it will go 2 Lift the froz...

Page 22: ...stomer Service Fault Cause and troubleshooting The appliance is not cooling the displays and lighting are lit Showroom mode is switched on Carry out the appliance self test a Once the appliance self t...

Page 23: ...o cold check the temper ature again on the following day The appliance hums bubbles buzzes gargles clicks or crackles Not a fault A motor is running e g refrigerating unit fan Refrigerant flows throug...

Page 24: ...Clean the appliance Page 20 5 To guarantee the ventilation inside the appliance leave the appliance open 16 2 Disposing of old appli ance Valuable raw materials can be re used by recycling WARNING Ris...

Page 25: ...uction number FD and the consecutive numbering Z Nr of your appliance The contact details for Customer Ser vice can be found in the enclosed Customer Service directory or on our website 17 1 Product n...

Page 26: ...st of performing your request will be charged to you This offer is valid for three years from the date of purchase or at least as long as we offer support and spare parts for the relevant appliance De...

Page 27: ...onformity en 27 BE BG CZ DK DE EE IE EL ES FR HR IT CY LI LV LT LU HU MT NL AT PL PT RO SI SK FI SE NO CH TR IS UK NI 5 GHz WLAN Wi Fi For indoor use only AL BA MD ME MK RS UK UA 5 GHz WLAN Wi Fi For...

Page 28: ...er te GmbH Carl Wery Stra e 34 81739 M nchen GERMANY Valid within Great Britain Imported to Great Britain by BSH Home Appliances Ltd Grand Union House Old Wolverton Road Wolverton Milton Keynes MK12 5...

Reviews: