NEFF E12M22 3 Series, Instruction Manual

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18
Faults and repairs
It is not always necessary to call the after-sales service.
Sometimes, you can find a remedy yourself. You will find some
tips for troubleshooting in the following table.
:
Risk of electric shock!
■
Work on the appliance electronics may only be performed by
a specialist.
■
Always disconnect the appliance from the power supply
when work is carried out on the electronics. Switch off the
circuit breaker or remove the fuse from your household fuse
box.
Replacing the oven light bulb
Replace faulty oven light bulbs.
You can obtain replacement light bulbs from customer service
or specialist retailers: E14, 220 - 240 V, 40 W, heat resistant to
300 °C. Only use these oven light bulbs.
:
Risk of electric shock !
Disconnect the appliance from the power supply. Switch off the
circuit breaker or remove the fuse from the household fuse box.
1.
Place a tea towel in the cold cooking compartment to prevent
damage.
2.
Turn the glass cover anticlockwise and remove it.
3.
Replace the oven light bulb with a bulb of the same type.
4.
Screw on the glass cover again.
5.
Remove the tea towel and switch on the circuit breaker.
Note:
If the glass cover cannot be unscrewed: use rubber
gloves to turn it. You can order a special removal tool through
the after-sales service (order no. 613634)
Changing the door seal
If the door seal is defective, it must be replaced. Replacement
seals for your appliance can be obtained from the after-sales
service.
The door seal is attached in four places (figure A). When
replacing it, disconnect and attach the hooks at all four points
(figure B).
Check again to ensure that the seal is seated correctly in the
corners in particular.
After-sales service
Our after-sales service is there for you if your appliance needs
to be repaired. We will always find the right solution in order to
avoid unnecessary visits from a service technician.
E number and FD number
When calling us, please give the product number (E no.) and
the production number (FD no.) so that we can provide you with
the correct advice. The rating plate containing these numbers
can be found on the right-hand side of the oven door. You can
make a note of the numbers of your appliance and the
telephone number of the after-sales service in the space below
to save time should it be required.
Problem Possible cause Remedial action
Electrical function is faulty (e.g. indicator
lamps do not light up)
Circuit-breaker faulty Check circuit-breakers in the fuse box and
replace if necessary
Liquid or thin dough runs to one side Appliance not installed level Check the appliance installation (see the
Installation instructions)
Smoke is generated during roasting or grill-
ing
Fat is burning on the grill element Continue grilling or roasting until the fat on
the grill element is burnt away
Wire rack or universal pan inserted incor-
rectly
Check the shelf levels (see section: Roast-
ing or Grilling)
Higher levels of condensation are gener-
ated in the cooking compartment
Normal occurrence (e.g. when baking
cakes with very moist toppings or roasting
a large joint)
Open the appliance door briefly from time
to time during operation
Enamelled accessories have matt, light-col-
oured marks
Normal occurrence caused by dripping
meat or fruit juices
Not possible
Door panels are misted up Normal occurrence caused by tempera-
ture differences
Heat the appliance up to 100 °C and then
switch off again after 5 minutes
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