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 Trouble shooting  

en

9

3

Trouble shooting

Trouble shooting

Malfunctions often have simple explanations. Please 

read the following notes before calling the after-sales 

service.

:

Warning

Risk of electric shock!

Incorrect repairs are dangerous. Repairs may only be 

carried out and damaged power cables replaced by 

one of our trained after-sales technicians. If the 

appliance is defective, unplug the appliance from the 

mains or switch off the circuit breaker in the fuse box. 

Contact the after-sales service.

Malfunction table

--------

LED lights

Defective LED lights may be replaced by the 

manufacturer, their customer service or a qualified 

technician (electrician) only.

:

Warning

Risk of injury!

The light emitted by LED lights is very dazzling, and can 

damage the eyes (risk group 1). Do not look directly 

into the switched on LED lights for longer than 100 

seconds.

4

Customer service

Customer service

When calling us, please quote the product number (E 

no.) and the production number (FD no.) so that we can 

provide you with the correct advice. These numbers can 

be found on the rating plate on the top of the appliance.

You can make a note of the numbers of your appliance 

and the telephone number of the after-sales service in 

the space below to save time should it be required.

Please be aware that a visit by an after-sales engineer 

will be charged if a problem turns out to be the result of 

operator error, even during the warranty period.
Please find the contact data of all countries in the 

enclosed customer service list.

To book an engineer visit and product advice

Rely on the professionalism of the manufacturer. You 

can therefore be sure that the repair is carried out by 

trained service technicians who carry original spare 

parts for your appliances.

Problem

Possible cause Solution

The appliance 

does not work

The plug is not 

plugged in.

Connect the appliance to the 

electricity supply

Power cut

Check whether other kitchen 

appliances are working

Faulty fuse

Check in the fuse box to make 

sure that the fuse for the 

appliance is OK

The lighting does 

not work.

The LED lights 

are defective.

Call the after-sales service.

The button illumi-

nation does not 

work.

The control unit is 

faulty.

Call the after

­

sales service.

E no.

FD no.

After-sales service

O

GB

0344 892 8989 

Calls charged at local or mobile rate.

IE

01450 2655 

0.03 € per minute at peak. Off peak 0.0088 € 

per minute.

Z-Nr:

FD:

E-Nr:

Type:

Summary of Contents for D65IHM1S2B

Page 1: ...en Instructions for installation and use Extractor hood...

Page 2: ...on This appliance is intended for domestic use and the household environment only The appliance is not intended for use outside Do not leave the appliance unattended during operation The manufacturer...

Page 3: ...dows incoming exhaust air wall boxes or by other technical means In any case consult your responsible Master Chimney Sweep He is able to assess the house s entire ventilation setup and will suggest th...

Page 4: ...the after sales service Risk of electric shock Incorrect repairs are dangerous Repairs may only be carried out and damaged power cables replaced by one of our trained after sales technicians If the a...

Page 5: ...des OperatingmodesExhaust air mode Note The exhaust air must not be conveyed into a functioning smoke or exhaust gas flue or into a shaft which is used to ventilate installation rooms which contain he...

Page 6: ...ol Intensive setting You can use the intensive setting if there is a large build up of odours and fumes vapours Switching on Touch the symbol Note After approx 6 minutes the extractor hood automatical...

Page 7: ...ote Wash new sponge cloths thoroughly before use Note Follow all instructions and warnings included with the cleaning products Removing metal grease filter 1 Open the glass front slowly and fully Hold...

Page 8: ...inse them thoroughly Leave the metal grease filters to drain on an absorbent material In the dishwasher Note Slight discolouration may occur if the metal grease filters are cleaned in the dishwasher T...

Page 9: ...iance You can make a note of the numbers of your appliance and the telephone number of the after sales service in the space below to save time should it be required Please be aware that a visit by an...

Page 10: ...ilter for starter set Z51AIU0X0 Z51AIA0X0 Starter set for air recirculation mode angled hood without chimney Easy change filter for starter set Z51AIT0X0 Z51AIA0X0 Starter set for air recirculation mo...

Page 11: ...rated in air recirculation mode an optional accessory must be fitted To do this refer to the installation instructions provided The flue duct does not need to be fitted for air recirculation mode For...

Page 12: ...n location The surfaces of the appliance are easily damaged Avoid damaging them during installation The width of the extractor hood must correspond at least with the width of the hob For the installat...

Page 13: ...coming exhaust air wall box alone will not ensure compliance with the limit Safe operation is possible only when the partial vacuum in the place where the heat producing appliance is installed does no...

Page 14: ...ning Danger of suffocation Packaging material is dangerous to children Never allow children to play with packaging material KGeneral information GeneralinformationChecking the wall The wall must be le...

Page 15: ...ood should be positioned and lightly mark where the lower edge of the appliance should be on the wall Determine where the middle should be based on the hob Note We recommend fitting the extractor hood...

Page 16: ...out a flue duct Installation Screw in the mounting supports for the extractor hood until they are hand tight use a spirit level to level the appliance and then screw the mounting supports in fully PP...

Page 17: ...ints Attaching the flue duct If the extractor hood is to be operated in exhaust air mode a flue duct must be fitted The flue duct does not need to be fitted for air recirculation mode Warning Risk of...

Page 18: ...6...

Page 19: ...6...

Page 20: ...nstructa Neff Vertriebs GmbH Carl Wery Stra e 34 D 81739 M nchen Register your product online Valid within Great Britain Imported to Great Britain by BSH Home Appliances Ltd Grand Union House Old Wolv...

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