NEFF C17MS22N0, User Manual And Installation Instructions

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en
Troubleshooting
26
20 Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING ‒ Risk of injury!
Improper repairs are dangerous.
▶
Repairs to the appliance should only be carried out
by trained specialist staff.
▶
If the appliance is defective, call Customer Service.
WARNING ‒ Risk of electric shock!
Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out
by trained specialist staff.
▶
Only use genuine spare parts when repairing the
appliance.
▶
If the power cord of this appliance is damaged, it
must be replaced by the manufacturer, the manufac-
turer's Customer Service or a similarly qualified per-
son in order to prevent any risk.
20.1 Malfunctions
Fault Cause and troubleshooting
The appliance is not
working. The circuit breaker is faulty.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other appliances are working.
Electronics fault
1.
Briefly disconnect the appliance from the power supply by switching off the fuse.
2.
Reset the basic settings to the factory settings.
→
"Basic settings", Page 19
"Language English"
appears on the dis-
play. There has been a power cut.
▶
Configure the initial configuration settings.
→
"Initial use", Page 12
The appliance cannot
be switched on;
​⁠
appears on the dis-
play.
Automatic childproof lock or childproof lock is activated
▶
Press and hold the ​⁠ button until "Childproof lock deactivated" appears on the display.
Appliance will not
start or cuts out dur-
ing operation. Different causes are possible.
▶
Check any notifications that appear on the display.
→
"Displaying information", Page 13
Malfunction
▶
Call the after-sales service.
→
"Customer Service", Page 27
The appliance is not
heating;
​⁠ appears
on the display.
Demo mode is activated in the basic settings.
1. Briefly disconnect the appliance from the power supply by switching the circuit breaker in
the fuse box off and then on again.
2. Deactivate Demo mode within the next 3 minutes in the
→
"Basic settings", Page 19 .
There has been a power cut.
▶
Open and close the appliance door once after a power failure.
a
The appliance will perform a self-test, after which it will be ready to use.
Time not displayed
when appliance
switched off. Basic setting has been changed.
▶
Change the basic setting for the clock display.
→
"Basic settings", Page 19
During simple mi-
crowave operation,
the cooking compart-
ment becomes hot. The drying function is switched on.
The interior lighting
does not work. The LED light is defective.
Note:
Do not remove the glass cover.
▶
Call the after-sales service.
→
"Customer Service", Page 27