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NEC UX5000, Resource Manual

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NEC UX5000 Resource Manual Download Page 191

UX5000 IP Data Maintenance

UX5000 IP Resource Manual

6 - 47

6.6

Appendix: Error Messages

Setting-Related

Connection-Related

Message

There is invalid parameter.

Explanation

Some items are not yet entered on the Upload or Download 
screen.

Response

Check if the following items are correctly entered:

Extension number or IP address selected in “Specified 

Terminal”

ID set in “User authentication”
Password set in “User authentication”

Message

There is invalid network setting.

Explanation

The terminal with the IP address specified in “Specified Terminal” 
and the PC with the IP address specified in “Network setting of 
this computer” cannot communicate with the network.

Response

Check if the terminal with the IP address specified in “Specified 
Terminal” and the PC with the IP address specified in “Network 
setting of this computer” can communicate with the network.

Message

Can not find specified telephone. Connection will be closed.

Explanation

The terminal (telephone) with the specified extension number 
was not found.

Response

Check the following:

Does the terminal with the extension number specified in 

“Specified Terminal” really exist?

Are you logging into the terminal in WebPro? If so, log out.
If the Menu screen is displayed, close it.
Is the application of the terminal (local IPM port) set to 3530?

Message

There is duplicate telephone. Connection will be closed.

Explanation

Several terminals with the specified extension number were 
found.

Response

Contact your system administrator.

Message

There is authentication error. Connection will be closed.

Explanation

An attempt to log into the terminal failed.

Response

Check if the ID or password specified in “User authentication” on 
the Download or Upload screen is correct.

Message

There is connection error. Connection will be closed.

Explanation

There is no response from the terminal.

Response

Check the following:

Is this terminal a model supported by the Maintenance Tool?
Is the IP address specified in “Specified Terminal” correct? 

(there is no terminal with the specified IP address.)

Is the application of the terminal (local IPM port) set to 3530?
Is the security setting (WebPro) of the terminal enabled?

Summary of Contents for UX5000

Page 1: ...Empowered by Innovation IP Resource Manual P N 0913221 Rev 2 August 2009 Printed in U S A 3 0 Technical Support Web Site http www necux5000 com...

Page 2: ...olutions Inc has no obligation to provide any updates or corrections to this manual Further NEC Unified Solutions Inc also reserves the right without prior notice to make changes in equipment design o...

Page 3: ...tion 6 Config Application 1 42 Section 7 Status Messages 1 43 Chapter 2 IP Terminal AutoConfig Setup Section 1 Introduction 2 1 Section 2 DHCP Setup and Configuration 2 2 Section 3 Auto Configuration...

Page 4: ...intenance Tool 6 9 Chapter 7 IP Terminal Features Section 1 Introduction 7 1 Section 2 Display Ability to Turn Off Display 7 2 Section 3 Font Color Selection for IP CTS Terminals 7 3 Section 4 Multili...

Page 5: ...IP Phone Manager Commands Screen 1 14 Figure 1 12 Send Until Successful Method 1 15 Figure 1 13 Transmit IP Phone Screen 1 15 Figure 1 14 Command Drop Down List 1 17 Figure 1 15 SwitchPortCtrl Screen...

Page 6: ...etwork Operation and Topology 2 1 Figure 2 2 Selecting Server 2 2 Figure 2 3 Defining Vendor Class 2 3 Figure 2 4 Enter Name 2 3 Figure 2 5 Select Server 2 4 Figure 2 6 Select Option Class 2 5 Figure...

Page 7: ...File Assign 1st Server Address 2 28 Figure 2 31 Build Configuration File Select Server IP Address Server Port 2 28 Figure 2 33 Build Configuration File Assign 1st Server Port 2 29 Figure 2 34 Build Co...

Page 8: ...22 XML Suite Web Configuration Administrator Page 3 17 Figure 3 23 XML Suite Web Configuration User List 3 18 Figure 3 24 XML Suite Web Configuration Add User 3 19 Figure 3 25 XML Suite Web Configura...

Page 9: ...P on PC 4 3 Figure 4 3 Ring Tone Upload Point TFTP FTP to Ring Tone File 4 3 Figure 4 4 Ring Tone Upload Enter File Name 4 4 Figure 4 5 Ring Tone Terminal Settings 4 5 Figure 4 6 Music on Hold Save to...

Page 10: ...re 6 19 Select Download File 6 15 Figure 6 20 Restore File Directory Path 6 15 Figure 6 21 Upload Selection Screen 6 16 Figure 6 22 Download Progress Screen 6 16 Figure 6 23 Download Successful 6 17 F...

Page 11: ..._____ Figure 6 39 Volume Adjustment 6 32 Figure 6 40 Wallpaper Download Screen 6 33 Figure 6 41 Wallpaper Download Type 6 34 Figure 6 42 Select File 6 34 Figure 6 43 After Selecting Wallpaper File 6 3...

Page 12: ...s ___________________________________________________________________________________ List of Figures x UX5000 IP Resource Manual ______________________________________________________________________...

Page 13: ...rol Function Reset Security Lock Data Reset Download Backup and Restore Obtain Data for Troubleshooting This application can be used for any UX5000 IP terminals located within the same subnet 1 1 Requ...

Page 14: ...lready installed the window will prompt to install the application 4 Once Framework is installed the installation wizard for the IP Phone Manager appears Follow the installation instructions to comple...

Page 15: ...UX5000 IP Phone Manager UX5000 IP Resource Manual 1 3 7 IP Phone Manager will now open on your PC Figure 1 2 IP Phone Manager Screen...

Page 16: ...timing that IP Phone Manager will attempt to search and discover IP terminals on the network 2 Port Set Port Set will allow for the customization for port numbers that the IP Phone Manager applicatio...

Page 17: ...l 1 5 4 ListCtrl List Control is used to select and organize the fields to be viewed in the active IP Phone Manager home layout screen The ListCtrl Order window allows the order of the columns of disp...

Page 18: ...s manually into the application The IP Phone Manager is not able to communicate with the terminals if there is no setting or port number The information can be retrieved after entering the address Whe...

Page 19: ...een retrieved it can be exported to a CSV file using the Export feature 1 Search The IP Phone manager will send a broadcast over the network in search of terminals Active terminals will respond to thi...

Page 20: ...UX5000 IP Phone Manager 1 8 IP Phone Manager Figure 1 5 Search Results...

Page 21: ...to for a quick search of a specific terminal or a terminal that may be in a different network or subnet This option can also be used to update terminals already displayed in the list of terminals Simp...

Page 22: ...V file format This CSV file can be imported to the IP Phone Manager application This import can be used to Search and Connect the registered terminals indicated in the imported file The IP Phone Manag...

Page 23: ...n screen Using an exported file with the Auto Configuration application allows for multiple terminal specific entry instead of editing a single configuration used for all terminals The exported CSV fi...

Page 24: ...r Value LANPort Speed duplex of the LANport for the terminal is displayed Auto 100MFull 100MHalf 10MFull 10MHalf Only for UX5000 IP terminals IP CTS Enhanced or Value PCPort Speed duplex and status of...

Page 25: ...on the main screen and press Connect On the IP Phone Connect screen click Execute When the Status Field indicates OK the terminal is now in active communication with the IP Phone Manager A status of...

Page 26: ...ediately and Send Until Successful This selection determines whether a selected command is sent immediately regardless of the idle busy status of a terminal or only once the terminal is idle With the...

Page 27: ...busy the command will be held in reserve and performed only once the terminal is idle The status is then displayed as Transmit OK When the Send Until Successful option is selected and a command is wa...

Page 28: ...s indicates as xxxxx Complete Note The Send Until Successful status can be used to retain one command for each terminal If a second command for the same terminal is sent the first command is released...

Page 29: ...see page 1 14 and click Execute When opening the PC Port connection the speed and duplex information is displayed If an Error status is displayed reconnect the terminal s as the connection may have be...

Page 30: ...UX5000 IP Phone Manager 1 18 IP Phone Manager Figure 1 15 SwitchPortCtrl Screen...

Page 31: ...d Reset Full hardware initialization of the terminal Click on the check box for the terminal s select the Reset option from the Command drop down list and click the Execute button Select to perform a...

Page 32: ...should be attempted again after the terminal has had a chance to finish If the Send Until Successful option was selected the command will be sent when the terminal becomes idle When a hard reset is pe...

Page 33: ...r the terminal s select the SecurityLock option from the Command drop down list and click the Execute button From the Lock Mode drop down list select whether to enable or disable the use of the lock m...

Page 34: ...have been lost If a status of Lock N A is displayed the terminal is busy and the lock is not performed and should be attempted again after the terminal has had a chance to finish If the Send Until Su...

Page 35: ...ettings Personal Data Data that the user has personally set hold tone ring tone and telephone book Factory Default Resets all three Data Settings Click on the check box for the terminal s select the D...

Page 36: ...al s as the connection may have been lost If a status of Clear N A is displayed the terminal is busy and the command is not performed and should be attempted again after the terminal has had a chance...

Page 37: ...rver Select the server type to be used for downloads and the parameters that are required IP Address of server authentication name and passwords Click on the check box for the terminal s select the Do...

Page 38: ...the server is down The other option for a Failed status could be that the download file was not a correct file With a Failed or Error status the connection to the terminals is dropped and you should...

Page 39: ...gz Translation Data Display language file File name is trnslat tgz Inputfile Name When other file types are used File name is dependent on the type of file selected The following are possible Before d...

Page 40: ...rmware Version of the terminals When both the hardware version and firmware version are selected to search upon the search results will only display those terminals which match both criteria Clicking...

Page 41: ...d setting has an entry of 2 After clicking the Execute button the status for the terminals changes Two terminals indicate Downloading while the other two indicate Waiting As the download completes you...

Page 42: ...the number of requested terminals and their success failure count To perform additional actions for these terminals you must reconnect to the terminals by clicking on the Connect button on the main pa...

Page 43: ...to a FTP TFTP server for archiving File names for the restored data can be saved as the terminals MAC address IP Address or Extension number for easy user management Data Restore is used to copy a pre...

Page 44: ...or the server is down The other option for a Failed status could be that the download file was not a correct file With a Failed or Error status the connection to the terminals is dropped and you shou...

Page 45: ...file name For example if MAC is selected the file saved 00 60 B9 0B 0C A6_backup 3 Use the Simultaneous Downloads to select the quantity of terminals 1 8 that will access and attempt downloads at the...

Page 46: ...UX5000 IP Phone Manager 1 34 IP Phone Manager Figure 1 29 Backup Process Screen Figure 1 30 Restore Process Screen...

Page 47: ...ates the number of requested terminals and their success failure count To perform additional actions for these terminals you must reconnect to the terminals by clicking on the Connect button on the ma...

Page 48: ...UX5000 IP Phone Manager 1 36 IP Phone Manager Figure 1 32 Restore Process Completed...

Page 49: ...o a FTP TFTP server and is saved under the terminal MAC Address IP Address or Extension number of the selected terminal s Simultaneous Download can be selected according to the limitations of the FTP...

Page 50: ...d indicate an incorrect setting for the FTP TFTP Server or the server is down With a Failed or Error status the connection to the terminals is dropped and you should reconnect to the terminals by clic...

Page 51: ...selected the file saved 00 60 B9 0B 0C A6_tlog 2 Use the Simultaneous Downloads to select the quantity of terminals 1 8 that will access and attempt downloads at the same time All remaining terminals...

Page 52: ...UX5000 IP Phone Manager 1 40 IP Phone Manager Figure 1 35 Error Log Process Screen...

Page 53: ...dicates the number of requested terminals and their success failure count To perform additional actions for these terminals you must reconnect to the terminals by clicking on the Connect button on the...

Page 54: ...rminals You will have one browser s session started for every selected terminal this feature is intended to be used on an individual terminal basis 2 Auto Config The Auto Config button is a direct lin...

Page 55: ...r your network configuration The socket is not good and the system could not bind Confirm the network environment Search completed The retrieval of the IP terminal was completed Over write Is it OK to...

Page 56: ...completed 2 Soft Reset Complete Soft reset process completed 2 Hard Reset Complete Hard reset process completed 2 Lock Complete Lock execution process completed 2 Clear Complete Clear process complete...

Page 57: ...creen Uploading The upload process is active Waiting Upload is standing by Complete Uploading completed Transmit OK Transmit completed Failed Uploading failure Upload N A The upload is not possible Er...

Page 58: ...UX5000 IP Phone Manager 1 46 IP Phone Manager...

Page 59: ...plication for UX5000 IP Value Enhanced or IP CTS terminals To access these screens click the Auto Config button from the IP Phone Manager main screen Figure 2 1 Network Operation and Topology and the...

Page 60: ...unning 2 Plug the UX5000 IP terminal into the local network Factory Value Settings 3 A local DHCP server will provide Vendor Specific Options for the UX5000 IP terminal 4 The UX5000 IP terminal will u...

Page 61: ...IP Resource Manual 2 3 2 From the drop dDown list select Define Vendor Class and select Add 3 At the New Class Window enter NECUXIP in the Display Name field and under the ASCII setting Figure 2 3 De...

Page 62: ...l AutoConfig Setup 2 4 IP Terminal AutoConfig Setup 4 Select OK to save the settings 5 Select Close to exit Vendor Name Setup 6 Left click on the Server used and select Set Predefined Opinions Figure...

Page 63: ...5000 IP Terminal AutoConfig Setup UX5000 IP Resource Manual 2 5 7 In Option Class select NECUXIP 8 Select Add to configure NEC option codes Figure 2 6 Select Option Class Figure 2 7 Add NEC Option Cod...

Page 64: ...me field Set the Data Type field to IP Address enter the IP address of the FTP server PC and enter 141 in the Code field Select OK to save the settings 151 File Name Saved name of the Auto Configurati...

Page 65: ...enter the third NEC option code Enter an option code name Protocol in the Name field Set the Data Type field to Byte and enter 163 in the Code field Select OK to save the settings 10 Left click Scope...

Page 66: ...UX5000 IP Terminal AutoConfig Setup 2 8 IP Terminal AutoConfig Setup 11 Select the Advanced tab and use the drop down window to select the NECUXIP vendor class Figure 2 12 Scope Options Advanced...

Page 67: ...5000 IP Terminal AutoConfig Setup UX5000 IP Resource Manual 2 9 12 Check options 141 151 and 163 141 Enter the IP Address of the FTP server and press Apply Figure 2 13 Scope Advanced Tab FTP IP Addres...

Page 68: ...UX5000 IP Terminal AutoConfig Setup 2 10 IP Terminal AutoConfig Setup 151 Enter the File Name of the saved Auto Configuration File and press Apply Figure 2 14 Scope Advanced Tab File Name...

Page 69: ...UX5000 IP Terminal AutoConfig Setup UX5000 IP Resource Manual 2 11 163 Enter 0x1 for FTP Byte data and press Apply Figure 2 15 Scope Advanced Tab FTP Byte Data...

Page 70: ...oConfig Setup 2 12 IP Terminal AutoConfig Setup 13 The created Vendor Options should now be offered to the UX5000 IP terminals when connected to the Local Network Figure 2 16 Vendor Options Available...

Page 71: ...es the version of the Auto Configurator and the version of the data format of the configuration files which can be edited 1 Select User Language 2 Under New File select the type of file to create Crea...

Page 72: ...screen saver wallpaper font etc Downloads Backup and Restore When creating a new file the EDIT TYPE window appears this screen allows you to view only items used with the Auto Configuration or you ca...

Page 73: ...1 Configuration Item Menu Tree Navigation of input parameters 2 Menu Title What menu submenu is open 3 Terminal Type Terminal types that are supported are shown in black Grayed out types are not supp...

Page 74: ...d UX5000 IP terminals use the Version revision number to compare internal terminal file and FTP server file versions during the Plug and Play process If the terminal does not have the same version num...

Page 75: ...n Using the Parameter Update check boxes you can select the terminals to be modified The Multiple Configuration Screen is composed of 1 Configuration Item Menu Tree Navigation of Input parameters 2 Vi...

Page 76: ...ed 6 Parameter Update Count Displays the number of terminals which have the Parameter Update box checked 7 Select Count Displays the number of terminals selected 8 Edit Opens the editing dialog box fo...

Page 77: ...dited the data can be applied to specific terminals With a multiple configuration certain options will provide an Input Type window to allow for a selection of Same Value Increment Value or Even Incre...

Page 78: ...displayed in the data entry list 2 Parameter Update Build a unique Configuration File to update only the selected Parameter items that have been changed 3 Cancel Cancels the Data value change and ret...

Page 79: ...e terminal s 3 4 1 Single Configuration Save Screen File Type Save Selected The file is updated only with the data for which the Parameter Update check box is selected in each editing screen The data...

Page 80: ...button will terminate the save process and return to the Configuration Screen Save Button Saves the settings of the configuration file Save As Allows the user to specify parameters and the location o...

Page 81: ...153_terminal gz 172 16 0 200_terminal gz A separate file for each terminal is created If you attempt to load the IP Phone Manager data file with the extension number specified as the file name type an...

Page 82: ...dated only with the data for which the Parameter Update check box is selected in each editing screen The data is merged into the selected Configuration File Save All This selection will build a comple...

Page 83: ...el button will terminate the save process and return to the Configuration Screen Save Button Saves the settings of the configuration file 3 5 Data Restore Screen The Data Restore screen will allow for...

Page 84: ...wnload on NEC web site This software is used to create the configuration file for the IP terminals FTP Server Free software available on the web DHCP Server This Dynamic Host Configuration Protocol DH...

Page 85: ...nal AutoConfig Setup UX5000 IP Resource Manual 2 27 Figure 2 29 Build Configuration File Select Terminal Figure 2 30 Build Configuration File Select Auto Config or Full Config Click on Terminal Click...

Page 86: ...Select Server IP Address Server Port Figure 2 32 Build Configuration File Assign 1st Server Address Basic settings needed to 1 1st Server Address 2 1st Server Port Assign the IP Address Assign port 50...

Page 87: ...right side of screen 2 Assign the IP address Clicking the Input Type Change button changes the entry from IP to URI 3 Click OK to finish 1 Click on the 1st Server Port to bring up the window shown on...

Page 88: ...tup 1 After the changes are made click on Save 2 The Save window then opens Click on Save as The file must now be named Name the file as xxx gz Example test gz The file must then be placed in the FTP...

Page 89: ...e FTP Server must be configured with an anonymous login account The file generated from the IP Phone Manager must be placed in the anonymous login folder The example below shows the Quick and Easy FTP...

Page 90: ...Terminal AutoConfig Setup 2 32 IP Terminal AutoConfig Setup 2 Click the Advanced tab to specify the directory where files are stored Figure 2 36 Anonymous FTP Server Configuration Settings Example Adv...

Page 91: ...le for example test gz into the default home directory 4 Once the file is loaded in the directory start the FTP Server by clicking Start The FTP Server can be minimized to run in the background Figure...

Page 92: ...ick in that window under ASCII Now enter NECUXIP This should have also added 4E 45 43 44 54 37 30 30 under the binary section Now click on OK and close 2 Highlight the server again then right click an...

Page 93: ...tting up a DHCP server to just send the port number along with the SIP server address 1 In the DHCP server right click Scope Options Go to Configure Options 2 Scroll down to Option 43 Vendor Specific...

Page 94: ...UX5000 IP Terminal AutoConfig Setup 2 36 IP Terminal AutoConfig Setup...

Page 95: ...terminals Services that are provided for each IP CTS IP DESI Less and IP Enhanced user include Display analog clock and calendar indicating today Weather for a maximum of three zip codes specified by...

Page 96: ...he database are required Microsoft Internet Information Service 6 0 IIS installed 32 bit CPU 1 6GHz with a minimum 1G RAM and 40GB Hard Drive Windows XP Professional SECTION 2 INSTALLATION SETUP 2 1 X...

Page 97: ...d or Remove Windows Components You should see ISS Internet Information Services If IIS shows up skip to the next section Otherwise continue with the steps below Figure 3 3 XML Server Installation Wind...

Page 98: ...DE towards the end of the line Do not delete the commas Don t put any spaces in between the commas 6 Click File Save 7 Open the Add or Remove Programs in the Control Panel 8 Click on Add Remove Window...

Page 99: ...ake sure the Windows Firewall is off or the XML Client will not be able to connect to the XML server 12 Turn on IIS Services 13 Click Start Run and type cmd 14 Click OK Figure 3 6 XML Server Installat...

Page 100: ...lications 3 6 XML Applications The Command window displays 15 Type cd windows microsoft net framework v2 0 50727 Figure 3 8 XML Server Installation Command Window Figure 3 9 XML Server Installation Fr...

Page 101: ...UX5000 XML Applications UX5000 IP Resource Manual 3 7 16 Type aspnet_regiis exe i This will install ASP NET 17 Type exit when finished Figure 3 10 XML Server Installation Installing ASP NET...

Page 102: ...pplication Setup The provided Windows installer will install and create both the SQL Server Express SQL Database and the Web Configuration application 1 Download and unzip the XML App zip file Figure...

Page 103: ...8 exe file setup begins Accept the SQL Server 2005 Express License Agreement 3 The NEC XML Application Suite Setup begins Installation time varies depending on CCPU capabilities Figure 3 12 XML Applic...

Page 104: ...ons 3 10 XML Applications 4 The NEC Application Installer automatically installs SQL Server Express if not previously installed on the local PC Click Next Figure 3 14 XML Application Setup SQL Server...

Page 105: ...Applications UX5000 IP Resource Manual 3 11 5 Click Next once the files have been installed 6 Select Next on the Setup Wizard to start installation Figure 3 15 XML Application Setup XML Application Se...

Page 106: ...accept the Software License Agreement 8 Browse the location for files to be installed on the local PC using the default location is recommended Click Next Figure 3 16 XML Application Setup Software Li...

Page 107: ...lation Complete is displayed when all components have been installed completely Make sure proper firewall and sharing properties are configured to allow access to the IIS and XML Suite web pages Figur...

Page 108: ...r Accounts Access the Administrator Account by using either the link from the Start All Programs NEC XML Application Suite or with Internet Explorer and the following URL http localhost xmlphone WebLo...

Page 109: ...UX5000 XML Applications UX5000 IP Resource Manual 3 15 2 Press the Submit button to login into the XML Application Suite Figure 3 20 XML Suite Web Configuration Login Form...

Page 110: ...nables XML content to be displayed on the IP CTS IP DESI Less and IP Enhanced terminals Profile Displays user account information Administration Administration of user accounts and System Dial Plan in...

Page 111: ...e and Logout Pages will be discussed in the User Login page 3 20 section System Information This field is used to set redirect links to other external XML applications that are not managed by the XML...

Page 112: ...odes field Trunk Access Code can be used to add a defined number to the front of a saved Outlook number to access an external line User List From the Administration page the User List can be used to d...

Page 113: ...fine the account in the appropriate fields Login Enter a unique login in name that will be used when logining into the user web configuration page Example first letter of first name and last name JDoe...

Page 114: ...t screen back to the Home Page Subscribe Enables XML content to be displayed on the IP CTS IP DESI Less and IP Enhanced terminals Profile Displays user account information Logout Current user logout T...

Page 115: ...e Subscribe Page has 4 individual Subscription pages that will allow or deny content to be viewed from the XML IP CTS IP DESI Less and IP Enhanced terminals Alarm Clock Weather Photo Album Outlook Fig...

Page 116: ...FF parameter setting Use the Date and Time configuration fields to set the desired time and date that the alarm needs to activate The Repeat function allows the alarm to repeat on a daily or weekly ba...

Page 117: ...Each user has the ability to select up to 3 different US Zip Codes to display the current and the 2 day forecast Press the Submit button to activate the Weather Service NOTE The ZIP Codes can also be...

Page 118: ...se button to search and open the desired graphic content Press the Submit button to save the photos to the XML database Uploaded photos and graphics will be displayed in alphabetical order under Uploa...

Page 119: ...to install XML Sync Application The Outlook Sync Applications needs to be installed on the PC of the User to which this account is configured The Sync application runs in the background on the user p...

Page 120: ...hronization to sync the XML Outlook Sync tool with your Microsoft Client XML Application Outlook Sync Application will install an icon in the system tray Double click this icon to enter the XML Applic...

Page 121: ...ormation Each user will also be able to reset their personal PIN used for Web and terminal XML login Enable Fast Login When selected the XML database will remember which terminal the user account is b...

Page 122: ...UX5000 XML Applications 3 28 XML Applications 2 3 2 4 Logout Page Figure 3 34 XML Suite Web Configuration Logout Page...

Page 123: ...ng IP Phone Manager application or Auto Configuration Settings Web Browser NOTE This instruction follows the Web browser Setup procedure Consult corresponding IP terminal user guides if one of the oth...

Page 124: ...ter the URL for the XML Application server for the default XML applications weather photos etc The URL entry should be entered as follows exchanging the xxx xxx xxx xxx for the XML APP server IP addre...

Page 125: ...the IP terminal by pressing MENU TOOLS SERVICE and then selecting the desired application number Localhost as the IP name if accessing the Web Page from a local PC where XML Suite has been installed W...

Page 126: ...he Tool icon 3 Select 1 or touch the Service text 4 The display will ask for your PIN that was set up for your individual account in the previous chapter Enter your personal PIN using the terminal dia...

Page 127: ...Home Screen Use the Home Screen to navigate to other Subscribed applications Touch the associated icon to navigate away to this page Each linked page will have a Home icon in the upper right corner wi...

Page 128: ...p by the administrator as a link to other XML applications not associated with this application Up to 4 other links can be supported on the gateway page Set the paths to the XML application in the App...

Page 129: ...een to see the current time and date and view days on the calendar Touch the Calendar arrows to view the previous and next month Touching the System icon will redirect you to the System Screen Touchin...

Page 130: ...terminal screen The Screen will display current time and date as well as the reminder time and date plus and Notes about the reminder that were entered threw the Web Configuration Utility Touching the...

Page 131: ...within the continental US Touching the Weather Icon will refresh the current page Page will auto refresh every minute Touching the Edit Zip Codes will allow the addition or removal of zip codes from...

Page 132: ...vidual account in the Web Configuration utility These Photos will automatically refresh to the next uploaded photo accordingly to the predetermined time set in the Web Configuration Utility Touch the...

Page 133: ...IONS Choose an audio clip from the web or a CD and use audio editing software to convert the audio sample to the specifications listed below 1 1 Ring Tone Format Specifications File format wav Bit Rat...

Page 134: ...on 1 Save the converted ring tone format shown above into a local directory on the PC For ease of programming you may wish to save the ring tone files as Melody1 wav Melody2 wav or Melody3 wav In this...

Page 135: ...d Ring Tone MOH UX5000 IP Resource Manual 4 3 2 Start TFTP FTP on the PC 3 Point TFTP FTP to the saved Ring Tone file Figure 4 2 Ring Tone Upload Start TFTP FTP on PC Figure 4 3 Ring Tone Upload Point...

Page 136: ...Ring Tones and MOH 4 Terminal WebLogin or Menu Button a Setting b Download c Protocol TFTP FTP d Download Address IP of TFPT FTP e Download Files f Ring Tone Download Tone 1 2 3 g Enter Name of file t...

Page 137: ...enu Button a Setting b User Setting c Incoming Call d Ring Tone e Internal or External Call ICM and trunk calls can use different tones defined in the terminal s user setting f Download select Downloa...

Page 138: ...8 bit Audio Channel Mono File size 256KB or under 2 1 MOH Upload Procedure You can also use the Data Maintenance Tool or the IP Phone Manager to upload MOH files Refer to Data Maintenance Tool on page...

Page 139: ...load Ring Tone MOH UX5000 IP Resource Manual 4 7 2 Start TFTP FTP on the PC 3 Point TFTP FTP to the saved MOH Tone file Figure 4 7 Music on Hold Start TFTP FTP on PC Figure 4 8 Music on Hold Point TFT...

Page 140: ...eb login or Menu Button a Setting b Download c Protocol TFTP FTP d Download Address IP of TFTP FTP e Download Files f Hold Music g Enter Name of file then execute If the download fails verify the file...

Page 141: ...OH UX5000 IP Resource Manual 4 9 2 2 Terminal MOH Setting 1 Terminal Web login or Menu Button a Setting b User Setting c Talk d Hold Music e Download You can use the Windows Player to convert audio fo...

Page 142: ...r 3 File Open choose the wave saved wav file 4 File Properties Convert Now Select Format and Attributes Sound editing software may be required to edit the file size if too large or if the audio levels...

Page 143: ...ompression and decompression of the UX5000 IP terminals The DT Archiver has two screens Compressed File Creating Screen The Decompress File Screen 1 1 Creating Compressed Files A compressed file can b...

Page 144: ...folders are selected for compression If 256 files or more are selected compression does not take place and an error message is displayed 1 2 Decompressing Files Use the Decompress tab to select the De...

Page 145: ...inal telephone download hold music ringer tone and wallpapers by connecting UX5000 terminal s and a PC via LAN 1 1 Overview Maintenance Tool is composed of Tool Manager and Data Maintenance Tool These...

Page 146: ...UX5000 IP Data Maintenance 6 2 Data Maintenance Tool The specifications and designs of the product are subject to change for improvement without prior notice Figure 6 1 Main Screen Layout...

Page 147: ...administrative privileges Maintenance Tool cannot be used with UX5000 IP Terminal WebPro simultaneously Maintenance Tool may not function normally on a PC on which another tftp server application is...

Page 148: ...ance Tool on your PC Confirm the PC environment and start the setup Procedure 1 Double click setup bat of Data Maintenance Tool for UX5000 IP terminals When Welcome to the Data Maintenance Tool for UX...

Page 149: ...the Maintenance Tool the following screen appears during installation of the Maintenance Tool Proceed with installation according to the instructions on the screen 1 Microsoft NET Framework 2 0 Click...

Page 150: ...dd or Remove Programs 2 Select Data Maintenance Tool for UX5000 IP Terminal and click the Change button 3 Follow the on screen instructions delete the program After uninstalling the folder in which Ma...

Page 151: ...anager for UX5000 IP Terminal icon Start Tool Manager from the start menu of Windows by clicking Start All Programs NEC Maintenance Tool for UX5000 IP Terminal Tool Manager for UX5000 IP Terminal 5 1...

Page 152: ...tool startup status 3 Tool startup buttons Starts each function of Data Maintenance Tool 1 Backup Data Starts the data backup function 2 Restore Data Starts the data restore function 3 Hold music down...

Page 153: ...AINTENANCE TOOL 6 1 How to Back Up Terminal Telephone Data You can back up the terminal data Data to be backed up depends on the terminal model as shown below IP CTS IP Enhanced IP Value User Setting...

Page 154: ...a Maintenance 6 10 Data Maintenance Tool Procedure 1 Click the Backup Data button on Tool Manager 2 Click the folder icon on the Data Backup screen Figure 6 8 Data Backup Screen Figure 6 9 Data Backup...

Page 155: ...he OK button Backup files are saved as PersonalData_yyyymmddhhmmss tgz It is recommended that you create a folder for each terminal to easily find the source terminal 4 Click the Backup Terminal PC bu...

Page 156: ...umber both the PC running this tool and the terminal must be connected to the same segment network 2 User authentication Specify an ID and password to log into the terminal ID USER Password 0000 Defau...

Page 157: ...side Upload Complete is displayed on the screen Press the Exit soft key located below the display to close the screen If the upload fails PC side An error message appears Click the OK button to close...

Page 158: ...s could prevent the terminal from operating Do not restore data which has been backed up from a different terminal model Example Restoring data backed up on IP Enhanced terminal to an IP CTS terminal...

Page 159: ...al 6 15 2 Click the folder icon on the Data Restore screen 3 Select the backup data to be restored 4 Click the Restore PC Terminal button Figure 6 18 Select Download File Screen Figure 6 19 Select Dow...

Page 160: ...connected to the same segmented network 2 User authentication Specify an ID and password to log into the terminal ID USER Password 0000 Default 3 Network setting of this computer Select the IP address...

Page 161: ...en Press the Exit soft key located below the display to close the screen If the download fails PC side An error message appears Click the OK button to close the screen Some displayed messages vary dep...

Page 162: ...ce 6 18 Data Maintenance Tool 6 3 How to Download Hold Music to the Terminal You can download hold music to the terminal Procedure 1 Click the Hold music download button on Tool Manager Figure 6 25 Do...

Page 163: ...Resource Manual 6 19 2 Click the folder icon 3 Select an audio file to be downloaded to the terminal as the hold music The type of audio file you can select is Wave sound wav format Figure 6 26 Downl...

Page 164: ...Optimization button you can convert an audio file that cannot be played into a format playable on the terminal With optimization by this tool you can convert audio files of PCM or u Law format into an...

Page 165: ...dd data Not displayed when no addition information is available 10 Copyright information Not displayed when no addition information is available 1 Archival Location 9 Dots Per Inch 17 Product 2 Artist...

Page 166: ...oice file has the following problems Please click an optimization button in order to solve a problem In addition the details are displayed in red 1 Since the format does not support telephone it is un...

Page 167: ...s are displayed in red 1 In order to download to telephone please change into the following audio format Correspondence audio format PCM u Law Cause The audio format is not supported This message is d...

Page 168: ...al audio after optimization since the audio format may be converted This tool adjusts the volume to a level appropriate for the use of the terminal when the Optimization button is clicked For how to a...

Page 169: ...UX5000 IP Data Maintenance UX5000 IP Resource Manual 6 25 Figure 6 30 After Clicking Optimization Button...

Page 170: ...can check the optimized audio before downloading it Note that the volume may be heard differently when the audio file is played on a PC or terminal 5 Click the Download PC Terminal button Figure 6 31...

Page 171: ...whose audio file is to be sent To enter Extension Number both the PC on which this tool is running and the terminal must be connected to the same segmented network 2 User authentication Specify an ID...

Page 172: ...ck the OK button to close the screen Terminal side Download Complete is displayed on the screen Press the Exit soft key located below the display to close the screen Figure 6 34 Download Progress Scre...

Page 173: ...pears Click the OK button to close the screen Some displayed messages vary depending on the error For details see 6 6 Appendix Error Messages on page 6 47 Terminal side Download Failed is displayed on...

Page 174: ...ce 6 30 Data Maintenance Tool 6 4 How to Download Ringer Tone to the Terminal You can download a ringer tone to the terminal Procedure 1 Click the Ringer tone download button on Tool Manager Figure 6...

Page 175: ...gure 6 38 Download Screen You can play and hear the ringer tone downloaded to the terminal Step 1 Press the Menu button on the terminal Step 2 Select Setting User Setting Incoming Call Ringer tone Ext...

Page 176: ...er left part of the screen using the up arrow and down arrow buttons or by direct input and click the Optimization button The audio file adjusted to the standard volume level is re adjusted by the spe...

Page 177: ...5000 IP Resource Manual 6 33 6 5 How to Download Wallpaper to the Terminal You can download a wallpaper graphic to the terminal Procedure 1 Click the Wallpaper download button on Tool Manager Figure 6...

Page 178: ...folder icon 3 Specify the picture file that you want to download to the terminal as wallpaper Selectable file formats are BMP file bmp dib JPEG files jpeg jpg jpe jfif jif jfi GIF file gif and PNG fil...

Page 179: ...e terminal Optimization enables you to convert even the picture files that cannot be displayed by the terminal to a format in which they can be displayed by the terminal Perform the optimization as st...

Page 180: ...X X 7 Drawing format X X X 8 Color Type X X X 9 Transparency X X X Explanation of Items 1 File type 2 File size 3 Width 4 Height 5 Bit depth 6 Data storage format 7 Drawing format 8 Color Type 9 Trans...

Page 181: ...he appointed picture file has the following problems Please click an optimization button in order to solve a problem In addition the details are displayed in red 1 Part of the picture which is over th...

Page 182: ...splayed on the terminal Cause Transparent information is added to the PNG picture file Optimization process Transparent information is deleted If a file that cannot be optimized is specified the follo...

Page 183: ...UX5000 IP Data Maintenance UX5000 IP Resource Manual 6 39 4 Click the Optimization button Figure 6 44 Wallpaper Optimization...

Page 184: ...tted frame displayed after the picture image is optimized is not included in the optimized picture image If the picture with transmittance 100 is used the transparent part becomes black in the tool an...

Page 185: ...UX5000 IP Data Maintenance UX5000 IP Resource Manual 6 41 5 Click the Download PC Terminal button Figure 6 47 Wallpaper Download...

Page 186: ...al to send the voice file To enter Extension Number both the PC on which this tool is running and the terminal must be connected to the same segmented network 2 User authentication Specify an ID and p...

Page 187: ...the OK button to close the screen Terminal side Download Complete is displayed on the screen Press the Exit soft key located below the display to close the screen and check that the wallpaper downloa...

Page 188: ...ars Click the OK button to close the screen Some displayed messages vary depending on the error For details see 6 6 Appendix Error Messages on page 6 47 Terminal side Download Failed is displayed on t...

Page 189: ...e Type Format Type Bit Depth Availability JPEG Format Type JFI 24 o JFIF 24 o JIF 24 o JPE 24 o JPG 24 o JPEG 24 o JPEG 2000 24 x JPEG LS Lossless 24 x JPEG XR 36 x Drawing Format Baseline o Progressi...

Page 190: ...UX5000 IP Data Maintenance 6 46 Data Maintenance Tool THIS PAGE INTENTIONALLY LEFT BLANK...

Page 191: ...cified extension number was not found Response Check the following Does the terminal with the extension number specified in Specified Terminal really exist Are you logging into the terminal in WebPro...

Page 192: ...nal is displayed switch it to the Standby screen Message There is session timeout Connection will be closed Explanation A timeout occurred during communication with the terminal Response Check the fol...

Page 193: ...d folder exist Does the drive where the tool is installed have free space of at least 10 megabytes Message Failed to save backup Explanation An attempt to save a backup file during data backup has fai...

Page 194: ...has failed Response The specified voice file may have been corrupted Message This voice file was not downloadable Explanation An attempt to read the specified picture file has failed Response The spec...

Page 195: ...nal Features 7 IP Terminal Features SECTION 1 INTRODUCTION This section details features that are available with the IP terminals Refer to the individual feature for IP terminal firmware or UX5000 sof...

Page 196: ...P terminal firmware 93 0 7 0 or higher provides an option to turn off the display function This option is available in the User Settings menu 1 Press MENU button 2 Press Setting 1 User Settings 3 Disp...

Page 197: ...user can select the font color displayed on their terminal Note that the font color only affects the 3 4 line display area standard and vertically doubled on the home screen Refer to the highlighted...

Page 198: ...rom the terminal 1 Press the MENU button Access the menu Setting User Setting Display Advanced Font Color By default Color2 is used 2 Selecting 0 will use the default graphic Selecting 1 will display...

Page 199: ...ngual calendar display month and day of the week in an XML browser other items must be supported by the XML application Multilingual character input The display language is automatically set to that s...

Page 200: ...NEC Portuguese pt_PT_nec mo South America European alphanumeric 4 NEC Spanish es_ES_nec mo South America European alphanumeric 5 NEC French fr_FR_nec mo Canada European alphanumeric 6 German de_DE mo...

Page 201: ...l display Each local subsidiary must create the translation file and check the menu display To create translation files use the freeware poEdit Settings are specified in the English alphanumeric input...

Page 202: ...elow when multiple incoming calls are received If multiple virtual extension keys are ringing the MW LED color will be determined by Program 15 10 01 If the set order for the extension is the same for...

Page 203: ...te with a red LED The following call types are not supported by this feature and the MW LED will indicate as red Incoming trunk call via AspireNet Transferred call Transfer recall except transfer reca...

Page 204: ...spireNet 1 Do Not Use 2 Red 3 Green default 4 Blue 5 Yellow 6 Purple 7 Sky Blue 8 White 9 Rotation 15 23 01 MW LED Illumination for Call Coverage Virtual Extension Keys For each call coverage virtual...

Page 205: ...ith function keys which when ringing can be answered by going off hook for this option Entries 0 Disable 1 Enable Default 1 15 25 02 DESI Less Screen Scroll Functions Automatic Screen Switching for In...

Page 206: ...lert function to work These keys consist of ICM 00 Trunk Key 01 Trunk Group Access Key 02 Virtual Extension 03 Loop Key 05 Conditions Programs 15 09 Virtual Extension Ring Assignment and 22 01 01 Syst...

Page 207: ...formation Conditions One image file within 320 x 240 pixels can be downloaded to a terminal As the LCD supports only 65 535 colors 24 bit color might be reduced when displayed The wallpaper graphic is...

Page 208: ...s 7 2 Select to use the default graphic or the downloaded wallpaper file 1 Press the MENU button Access the menu Setting User Setting Display Advanced Wallpaper 2 Selecting 0 will use the default grap...

Page 209: ...is available in the terminal menu with IP firmware 92 2 2 0 or higher which allows an XML application to automatically display on the terminal s start up Located under the terminal s Maintenance menu...

Page 210: ...Or the user can manually close the pop up window by touching the close button in the upper right of the window This option requires the use of an HTTP server like IIS 9 1 Setup 1 Download the sample...

Page 211: ...10 pop_up sample xml and click OK 5 Press EXIT twice to display the Application Settings menu 6 Select Popup 7 Select Popup Mode and choose 1 Disable 2 Enable or 3 App Priority The App Priority option...

Page 212: ...To manually display the pop up window touch the XML button for which the SoftKey HalfHome path is specified as the URI definition for Touch panelItem which is defined within the pop_up sample xml file...

Page 213: ...ble Function Keys While the screen saver is active ringing LEDs BGM and Paging are supported This option requires the use of an HTTP server like IIS If the terminal loses the connection to the server...

Page 214: ...r zip file 4 Move the SCR folder into the C INETPUB wwwroot folder on the server PC which is used for the XML applications The INETPUB folder is created when the IIS service is installed as part of th...

Page 215: ...ation Suite from Internet Explorer click Start Programs NEC XML Application Suite Log in by default Login Admin PIN 12345 This portion of the setup can also be done from the IP Manager application 9 F...

Page 216: ...n press Display or press 3 4 Press Screen Saver or press 3 Then select either Screen Saver Mode or Wait Time Use the Screen Saver Mode menu to enable or disable the Screen Saver feature disabled by de...

Page 217: ...so there are no Programmable Function Keys Soft Keys Caller ID pickup of calls on hold on line keys etc The fixed keys dial pad CALL MIC SPK etc must be used instead By selecting the Application Prior...

Page 218: ...UX5000 IP Terminal Features 7 24 IP Terminal Features THIS PAGE INTENTIONALLY LEFT BLANK...

Page 219: ...ortant Telephone Numbers Sales Support and General Information 800 365 1928 Technical Service Current Products For NEC Authorized and Certified Installers Only 866 597 9762 Current Products After Hour...

Page 220: ...0913221 August 25 2009 Rev 2 Printed in U S A NEC Unified Solutions Inc 4 Forest Parkway Shelton CT 06484 www necux5000 com See inside back cover for contact information...

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