Customize
Mailbox Options: Interactive: [Interactive]
388
◆
Chapter 3: Programming
UX Mail Manual
[Interactive]
Review Mode
This option sets the Interactive Prompt review mode for each caller to the Interactive Mailbox. If the option
is set to
None
, the caller has no opportunity to review and correct their responses. If set to
After each
, the
caller can review and optionally correct their answers after each response. If set to
After all
, the caller can
review and optionally correct their answers only after they record all the responses.
●
Options
●
None.
●
After each.
●
After all.
Default
✔
None.
[Interactive]
Record Incomplete Response
Use this option to determine how the Interactive Mailbox records incomplete responses. An incomplete
response occurs if a caller answers the first Interactive Prompt and then hangs up before answering all the
remaining prompts. If
Record Incomplete Responses
is enabled, all responses are recorded (even if each
prompt has not been answered). If
Record Incomplete Responses
is disabled, recording occurs
only
if the
caller answers each Interactive Prompt.
●
Options
●
Yes
or
No
.
Default
✔
No
.
[Interactive]
Pre-Greeting/Closing Announcement Mailbox
TBD.
[Interactive]
Reference Number for Call
Use this option to enable or disable the ability of voice mail to play a reference number to the Interactive
Mailbox caller. This reference number will play when the caller has successfully left a response for each
Interactive Prompt. This helps both the system administrator and the caller identify their recorded answers.
The reference number is in the format HH MM SS XXXX, where:
●
HH
- Hours in 24-hour format (e.g., 13 = 1:00 PM).
●
MM
- Minutes (1-59).
●
SS
- Seconds (1-59).
●
XXXX
- Sequential reference number (starting with 0000).
●
Options
●
Yes
or
No
.
Default
✔
No
.
Summary of Contents for UX5000
Page 18: ...Table of Contents xvi Table of Contents UX Mail Manual ...
Page 46: ...Some Common UX Mail Applications 28 Installation UX Mail Manual ...
Page 243: ...Message Retention UX Mail Manual Chapter 2 Features 225 2 ...
Page 313: ...Transfer to an ACD Group UX Mail Manual Chapter 2 Features 295 2 Operation N A ...
Page 328: ...Welcome Message 310 Chapter 2 Features UX Mail Manual ...
Page 361: ...Customize Distribution Lists UX Mail Manual Chapter 3 Programming 343 3 Remove Add List ...
Page 516: ...Reports Mailbox Options Report 498 Chapter 3 Programming UX Mail Manual Subscriber Mailbox ...
Page 528: ...Reports Auto Attendant Trunk Report 510 Chapter 3 Programming UX Mail Manual ...
Page 542: ...Tools Updates 524 Chapter 3 Programming UX Mail Manual Updates Description Not used ...