NEC UX5000, Manual

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Networking (AMIS)
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Chapter 2: Features UX Mail Manual
Networking (AMIS)
Description
The AMIS Networking option allows the system to exchange voice mail messages with virtually any other
voice mail system world wide that supports the analog Audio Messaging Interchange Specification (AMIS)
standard. AMIS Networking uses the UX5000 trunks to send and receive messages and
does not require
dedicated resources or the UX5000s to be permanently networked together. With AMIS Networking, for
example, an office in North America could exchange voice mail messages with an Asian affiliate without the
expense and overhead of a permanent managed network.
Here is how AMIS Networking operates:
1. A user in the local (sending) systems records and sends a message to a uniquely programmed Network
Mailbox. See Network Alias Mailbox and Network Remote Mailbox below for more.
2. Using the number stored in the Network Mailbox, the local system accesses a trunk and places a call to
the remote (receiving) system’s Automated Attendant.
3. When the remote system answers, the local system sends DTMF tones into the remote Automated Atten-
dant to set up the call.
4. If the call is accepted, the local system then sends the message to be delivered to the remote system, which
routes the message to the appropriate mailbox. The system can deliver up to eight messages per call.
AMIS Networking is an analog message delivery standard. This means that, after the connection between
the two systems is set up, the message is transmitted over the connected trunks as an analog (voice) signal.
Because of this, the message delivery time is the length of the recorded message plus some additional time
for call set up. For example, a 20 minute message will tie up a trunk for approximately 20 minutes during
delivery. To minimize the impact of delivering lengthy messages, scheduled delivery may be helpful. See
Scheduled Network Delivery below for more.
If AMIS Networking cannot deliver a message to the remote system, it sends the message back to the origi-
nator with a preamble stating that the network message could not be delivered. Typical reasons why a net-
work message could not be delivered include:
●
The recipient mailbox is full.
● The recipient system is full (i.e., the maximum capacity to store messages is exceeded).
●
The message being delivered is too long.
● The remote system does not answer the delivery callout from the local system.
Network Alias Mailbox
A Network Alias Mailbox is a mailbox in the local (sending) system that corresponds to a specific mailbox in
the remote (receiving) system. When a user leaves a message in a Network Alias Mailbox, voice mail delivers
the message directly to the remote mailbox. The user is not required to dial any additional codes to select the
destination mailbox. A Network Alias Mailbox is the easiest way to leave a network message — the user just
records and sends a message normally and the voice mail automatically delivers it. You must, however, con-
figure a Network Alias Mailbox
for each remote mailbox. For example, to have networking deliver messages
to 100 specific remote mailboxes, you will need 100 Network Alias Mailboxes in the local system.
Compatibility Guidelines:
• AMIS Networking is an optional standard feature in UX Mail. It requires the purchase and installation
of an AMIS Networking license after the 30-day demo period expires.