Diagnostics
UX Mail Manual
Chapter 2: Features
◆
115
2
Using the Port Self Test Diagnostic
Step 1
Assign an extension to the voice mail port.
1.1
C
USTOMIZE
: P
ORT
O
PTIONS
: E
454).
- Optionally enable (Yes) or disable (No) this option. This enables the second portion of the
Port Self Test Diagnostic. This entry is arbitrary. It is only used for testing.
✔
By default, there are no extension numbers assigned.
Step 2
Enable the Port Self Test Diagnostic.
2.1
C
USTOMIZE
: P
ORT
O
PTIONS
: S
455).
- Enable (check) or disable (uncheck) the Self Test Diagnostic for the voice mail port.
✔
By default, the Port Self Diagnostic is disabled (No).
2.2
C
USTOMIZE
: S
YSTEM
O
PTIONS
: [G
464).
- If the Self Test Diagnostic is enabled, this timer sets the interval between diagnostic
attempts.
✔
By default, this timer is
15
minutes.
Step 3
Optionally run the Port Self Test Diagnostic immediately.
3.1
C
USTOMIZE
: P
ORT
O
PTIONS
: I
- Clicking on the
Do Immediate Self Test
button runs the diagnostic immediately.
Step 4
View the results of the Port Self Test Diagnostic.
4.1
U
SE
V
IEW
TO
VIEW
THE
RESULTS
OF
THE
P
ORT
S
ELF
T
EST
D
IAGNOSTIC
.
- This report shows you the results of the Self Test Diagnostic as they occur.
Step 5
If a port fails, and you correct the failure, put the port back in service.
5.1
C
USTOMIZE
: P
ORT
O
PTIONS
: C
457).
- Clicking on the
Clear Port’s Failure
button puts the port back in service and clears the fail-
ure from the
Port Activity
report.
Operation
Getting the System Version Number
(If you don’t see a Soft Key, press
More>
until it appears.)
Log onto System Administrator’s mailbox (301).
[Admin]
Access System Administrator options.
• Optionally dial
SA
(72).
[Ver]
Select System Version Number.
• Optionally dial
SV
(78).
• Voice mail plays the system version number and then sends you back to the System
Administrator Menu
Options
●
Dial
0
for recorded help in any menu or sub-menu.
Summary of Contents for UX5000
Page 18: ...Table of Contents xvi Table of Contents UX Mail Manual ...
Page 46: ...Some Common UX Mail Applications 28 Installation UX Mail Manual ...
Page 243: ...Message Retention UX Mail Manual Chapter 2 Features 225 2 ...
Page 313: ...Transfer to an ACD Group UX Mail Manual Chapter 2 Features 295 2 Operation N A ...
Page 328: ...Welcome Message 310 Chapter 2 Features UX Mail Manual ...
Page 361: ...Customize Distribution Lists UX Mail Manual Chapter 3 Programming 343 3 Remove Add List ...
Page 516: ...Reports Mailbox Options Report 498 Chapter 3 Programming UX Mail Manual Subscriber Mailbox ...
Page 528: ...Reports Auto Attendant Trunk Report 510 Chapter 3 Programming UX Mail Manual ...
Page 542: ...Tools Updates 524 Chapter 3 Programming UX Mail Manual Updates Description Not used ...