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NEC UX5000, Installation Manual

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UX5000

Issue 1.0

Multimedia Conference Bridge Installation Manual

4 - 3

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2.

On the Control Panel menu, double click on 

Network Connections

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Figure 4-2   Control Panel Screen

Summary of Contents for UX5000

Page 1: ...Empowered by Innovation Multimedia Conference Bridge Installation Manual P N 0913215 Rev 1 July 2008 Printed in U S A Technical Support Web Site http www necux5000 com ...

Page 2: ...Solutions Inc has no obligation to provide any updates or corrections to this manual Further NEC Unified Solutions Inc also reserves the right without prior notice to make changes in equipment design or components as it deems appropriate No representation is made that this manual is complete or accurate in all respects and NEC Unified Solutions Inc shall not be liable for any errors or omissions I...

Page 3: ...1 Section 2 Loading the Service Package 1 1 Chapter 2 Multimedia Conference Bridge Application Section 1 Description 2 1 Section 2 Indicators Switches and Connectors 2 3 2 1 Switches 2 3 2 2 Connectors 2 4 2 3 Environmental Conditions 2 4 Chapter 3 Multimedia Conference Bridge Application Setup Section 1 Installing the Multimedia Conference Bridge Application 3 1 1 1 System Requirements 3 1 1 2 In...

Page 4: ...edia Conference Bridge Application Web Manager Section 1 Conference Bridge Web Interface Application 5 1 Section 2 Logging in to Multimedia Conference Bridge Application 5 1 2 1 Authentication Levels 5 2 2 1 1 User Group 5 2 2 1 2 Admin Group 5 2 Section 3 Main Page 5 3 3 1 Navigation Side Bar 5 4 3 2 Status Window 5 4 3 3 Operations Window 5 4 Section 4 Scheduler 5 5 4 1 Schedule New Conference 5...

Page 5: ...ion 5 20 6 1 1 2 Bridge Configuration 5 21 6 1 2 EMail Settings 5 23 6 1 2 1 STMP Configuration 5 23 6 1 2 2 EMail Configuration 5 24 6 1 3 Web Server Configuration 5 25 6 1 3 1 Web Server Timeout 5 25 6 1 4 External Interface 5 25 6 1 4 1 LDAP Configuration 5 26 6 1 4 2 FTP Configuration 5 28 6 1 4 3 Mega Meeting Conference 5 28 6 1 5 Log Settings Debug Levels 5 29 6 1 5 1 Set Log Levels 5 29 6 2...

Page 6: ... 5 40 Section 8 XML Terminal 5 41 8 1 Terminal Configuration Setup 5 41 8 2 Terminal Web Configuration 5 42 8 3 Enable XML Application on the XML Terminal 5 44 Chapter A Glossary Section 1 Introduction A 1 Section 2 Terms and Definitions A 1 Chapter B Icons Section 1 Introduction B 1 Chapter C Conference Call Flow Section 1 Introduction C 1 Section 2 Conference Call Control Flow C 1 Chapter D Prom...

Page 7: ..._______________________________ ___________________________________________________________________________________ Chapter E Outgoing Call Flow Section 1 Introduction E 1 Section 2 Conference Call Control Flow E 1 Chapter F Conducting a Voting Session Section 1 Introduction F 1 Section 2 Conference Call Control Flow F 1 ...

Page 8: ... Table of Contents ___________________________________________________________________________________ ___________________________________________________________________________________ Issue 1 0 UX5000 ...

Page 9: ...ction Status Screen 4 4 Figure 4 5 Local Area Connection Properties Screen 4 5 Figure 4 6 Internet Protocol TCP IP Properties Screen 4 6 Figure 5 1 Login Screen 5 1 Figure 5 2 Main Window 5 3 Figure 5 3 Schedule New Conference Window 5 5 Figure 5 4 New Conference Report Screen 5 10 Figure 5 5 Conference Report Error Screen 5 11 Figure 5 6 Scheduled Conferences Window 5 12 Figure 5 7 Preset Confere...

Page 10: ...eeting Configuration Window 5 28 Figure 5 21 Set Log Levels Window 5 29 Figure 5 22 Conference Settings Window 5 31 Figure 5 23 Gain Configuration Window 5 32 Figure 5 24 DTMF Access Code Configuration Window 5 33 Figure 5 25 Locale Configuration Window 5 37 Figure 5 26 Memory Management Window 5 38 Figure 5 27 View Logs Window 5 39 Figure 5 28 Update Firmware Window 5 40 Figure 5 29 Card Reset Wi...

Page 11: ...tFlash CF into the PVAU is provided The same procedure applies for any other applications e g IVR Verify the firmware prior to installing the application Access to this website requires technician login privileges SECTION 2 LOADING THE SERVICE PACKAGE 1 Ensure the Compact flash is removed Insert the blade in any interface slot in the chassis 2 The blade Default IP Address is 192 168 1 100 Set your...

Page 12: ...lication in the PVAU ___________________________________________________________________________________ ___________________________________________________________________________________ Issue 1 0 UX5000 Figure 1 1 PVAU Login Screen ...

Page 13: ...________________________________________________ ___________________________________________________________________________________ 5 Upload the PVAU blade Service Package Select Upload This firmware is provided by NEC and must be stored on your local PC prior to firmware upload Figure 1 2 Welcome Screen ...

Page 14: ... package upload process will began when the screen below is displayed The service package will take 3 5 minutes to update You will be required to log back in after update 7 You can now remove the PVAU blade and re insert the Application CompactFlash 8 Each CompactFlash application package behaves differently in functional mode So consult the documentation provided with each application prior to in...

Page 15: ...e ports will be reserved at all time for preset conference Preset conference password length may be set from 1 5 digits Password protection for each conference Advanced Mode Password protection is provided for each conference Applicable voice messages and announcements e g entry password request exit are available Early Entry When using this option conference participants are allowed to enter the ...

Page 16: ...One customer greeting can be recorded for each Multimedia Conference Bridge Application A predefined password is necessary to record personal greetings Password protection option for each conference Remote conference programming with conference scheduler via a Web User Interface Programmable gain adjustments Support for DTMF detection for manual setup options Telephone User Interface HTTP Interfac...

Page 17: ...AU for LED and switch locations 2 1 Switches The Multimedia Conference Bridge Application has the following switches DIP Switch SW1 Reserved for future use RESET Switch SW3 This switch allows the technician to reset the Multimedia Conference Bridge Application blade without having to remove and insert it again in the UX5000 chassis Figure 2 1 PVAU CompactFlash CF RJ45 Ethernet Connection Gren Data...

Page 18: ...net cable A crossover cable is not required for direct connection to a PC The Ethernet Interface setting allows for manual configuration of the Ethernet port mode speed from the Web Interface This can be set to operate in the following port speed and duplex mode 10MB Full Duplex 10MB Half Duplex 100MB Half Duplex 100MB Full Duplex Auto Negotiate Serial Connector A 10 pin header J2 provides access ...

Page 19: ...programming Program 90 05 01 then reinstalled as a 16 port blade The Ethernet connector can use a Category 5 CAT5 unshielded twisted pair UTP cable to connect to an Ethernet hub or switch within the customer premises The following steps can be taken to install the Multimedia Conference Bridge Application blade 1 Insert the Conference Bridge Application CompactFlash into position J6 of the PVAU bla...

Page 20: ...lephone on UX5000 The PVAU blade with the Multimedia Conference Bridge Application can be programmed using a multiline terminal 1 To program the system the PVAU blade should be installed in the desired slot 2 Programming may be done using the PCPro WebPro application or a multibutton terminal 3 The PVAU with the Multimedia Conference Bridge Application package installed will consume either 8 or 16...

Page 21: ...ia CNF ports Program 16 01 04 Hunting Mode Use this option to set the action taken when a call reaches the last extension in the department group Example 1 Circular Hunt Program 16 02 01 Department Group Assignment for Extension Use this option to designate an extension to a specific department group number Example TEL 333 Extension Grp 5 Program 15 03 03 Single Line Telephone Basic Data Setup Ent...

Page 22: ...pplication Setup ___________________________________________________________________________________ ___________________________________________________________________________________ Issue 1 0 UX5000 THIS PAGE INTENTIONALLY LEFT BLANK ...

Page 23: ...ing your web browser and connecting to default IP address 192 168 1 100 in the browser navigation address bar Internet Explorer 6 0 or higher is recommended The network setting example may not match your environment setting This information is totally dependant on the default IP setting in Program 10 55 01 Be sure to reference this item prior to configuring your network setting SECTION 2 CONFIGURI...

Page 24: ...___________________________________________________________________________ Issue 1 0 UX5000 To configure the PC 1 Press Start and select Control Panel from the menu Windows XP Professional operating system is used in this example When using a different Windows operating system the screens may look slightly different Figure 4 1 Selecting Control Panel ...

Page 25: ...4 3 ___________________________________________________________________________________ ___________________________________________________________________________________ 2 On the Control Panel menu double click on Network Connections Figure 4 2 Control Panel Screen ...

Page 26: ..._________________________________________________________________________________ Issue 1 0 UX5000 3 From the Network Connections screen double click on Local Area Connection 4 When the Local Area Connection Status screen is displayed click the Properties button Figure 4 3 Network Connections Screen Figure 4 4 Local Area Connection Status Screen ...

Page 27: ...__________________________________________________________ ___________________________________________________________________________________ 5 From the Local Area Connection Properties screen select Internet Protocol TCP IP and then Properties Figure 4 5 Local Area Connection Properties Screen ...

Page 28: ..._________________________________________ Issue 1 0 UX5000 6 Click on Use the following IP address For this example enter 192 168 1 99 for the IP address and 255 255 255 0 for the Subnet mask Click OK to accept the changes 7 On the Local Area Connection Status screen click Close then close the Network Connections screen by clicking Figure 4 6 Internet Protocol TCP IP Properties Screen ...

Page 29: ...cation The Web interface can be used for setting up the Conference Bridge application settings such as network settings conference settings etc The Web Manager is used for scheduling a conference managing scheduled conferences user management generating reports updating the new firmware as well as other functions SECTION 2 LOGGING IN TO MULTIMEDIA CONFERENCE BRIDGE APPLICATION The Multimedia Confe...

Page 30: ...ia Conference Bridge Application provides two authentication levels user and admin When a new user is created an authentication level for that user must be selected also The user level selects the web pages that are available to the user and some configuration options that may be selected The default user installer is a member of the installer group The groups are defined below 2 1 1 User Group Th...

Page 31: ...______________________________________________ SECTION 3 MAIN PAGE After a technician logs into the Multimedia Conference Bridge Application web interface the main page is displayed The main page is split into three regions the the status bar the navigation side bar and the operations window in the center of the screen Figure 5 2 Main Window Operations Window Navigation Side Bar Status Bar ...

Page 32: ... such as server date and time EMail server settings web server timeout intervals and log settings Conference Settings include application related parameters such as bridge configuration gain configuration access codes locale configuration and memory settings Maintenance this option provides access to view log files update the firmware and to reset the PVAU blade 3 2 Status Window The status window...

Page 33: ...________________________________________________________ SECTION 4 SCHEDULER The Scheduler section allows access to the Schedule New Conference and Scheduled Conferences operations 4 1 Schedule New Conference The Schedule New Conference option allows the user to schedule new conferences and set up the resources required for the conference Figure 5 3 Schedule New Conference Window ...

Page 34: ...red Bridge Date Time Specifies the Time Zone date and time the conference will occur Duration Specifies the length of the conference Recurrence Conference organizers can specify a conference to recur in cycles by selecting the pull down menu and selecting the desired option i e daily weekly monthly to specify the end date click on the End Date and select the desired date from the calendar The defa...

Page 35: ...Participant on Entry Allows participants to be announced as they enter the conference Send Invitation to Participant Sends an EMail to conference participants inviting them to attend a conference When this option is selected an area of the screen is displayed that allows the organizer to enter the participants information and information regarding the EMail invitation If more than four participant...

Page 36: ...________________________________________________________________ ___________________________________________________________________________________ Issue 1 0 UX5000 Invitation Conference Details Enter conference details These details appear in the EMail invitation Mail Preview ...

Page 37: ...nizer Authorization Required if checked an organizer must authorize a participant s entry into the conference The organizer can accept or reject participants The organizer enters the following codes at the organizer terminal to accept or reject participants as they attempt to enter the conferences If this option is selected the Organizer Required option is automatically checked Conference Mode all...

Page 38: ...e number that the participant is supposed to dial the conference pass key etc The interface user can also specify a custom message that needs to be conveyed in the invitation EMail When the conference creation is successful a new conference report is generated with the conference information and passwords for the organizer and all the participants When Send Notification is enabled an EMail is sent...

Page 39: ...uring the conference creation process the cause of the error is displayed and the user has the opportunity to modify the conference to resolve any scheduling conflicts When the Mail Configuration options are not properly set a message is displayed in the new conference report indicating that the notification EMails were not sent out The user has the opportunity to resend the notifications from the...

Page 40: ...on are always displayed along with the View and Delete icons Before the conference starts and moves to the active state the Edit icon is also available Once a conference begins the Conf ID icon will turn green and the edit option is available while a conference is active to add or delete participants The following information is provided for each conference Conference Id A unique identifier automa...

Page 41: ...set conference rooms create and edit user accounts generate conference bridge usage reports and to export import data from to the conference bridge application 5 1 Preset Conference Rooms The Preset Conference is also called always on conference There is no stipulated time for these conferences to occur There should be a minimum of three ports for a preset conference to occur The best analogy for ...

Page 42: ...to the password length indicated in this field The passwords are in the form of 111 222 333 depending upon the length of the password selected The generated password can be changed by editing the preset conference There can be one preset conference without blank password Details Participants Displays the number of participants allowed in a preset conference This field cannot be changed from this w...

Page 43: ... and delete users To access this option select User Accounts 5 2 1 Add New User This option is used to create add new users The users can be created as normal users or admin users Users added into the Users group have limited privileges on the Conference Bridge application Users created as an Admin users have administrative privileges in the Conference Bridge application While creating the interfa...

Page 44: ... user has personally scheduled The Admin group provides the following privileges Logging into the Web User Interface Managing users adding editing deleting users Configuring preset conferences Scheduling conferences Managing conferences set by other users Exporting Importing conference data Generating reports on conferences previously conducted Password Assign the user s password required entry Co...

Page 45: ...ed this report also lists the conference file a link is provided in the detailed reports page to download the conference record file If voting sessions were held during the conference this report shows the voting details Each conference can have multiple voting sessions the details of all the voting sessions held during the conference are shown in the detailed reports To view the voting details of...

Page 46: ...ence database and conference log database of the Conference Bridge application can be Exported Imported using this interface This option can also be used to upload a custom greeting message The custom greeting messages are played when the conference participant dials the conference bridge number provided the conference bridge settings are set to play the custom welcome message Export Import Databa...

Page 47: ...o the System Settings and Conference Settings These options allow administrators to set up system parameters and assign conference settings 6 1 System Settings System Settings window allows the administrator to configure certain required network parameters This window allows the server date and time mail server configuration that will be used for sending the conference invitation mail EMail messag...

Page 48: ...ime server located in the various global locations For the convenience of the web interface user some of the standard NTP servers are listed Web users can utilize one of the listed time servers to synchronize the conference application with the selected time zone Choose a Time Zone Using the pulldown menu select the appropriate time zone Day Light Settings Click the box to select if daylight savin...

Page 49: ...Capacity on Board Select the number of ports for which the application is licensed Reserved Ports for Present Conference Enter the number of ports that are reserved for preset conferences Max Conf Duration Enter the maximum length of time for the conference End Tone Alert Time Enter the time that the end tone alert is played Conference participants hear a beep tone at the stipulated time assigned ...

Page 50: ...o come into the conference earlier than the scheduled start time Enter the number of minutes participants are allowed to enter early Maintenance Passkey Enter the special key sequence to access the built in prompted recording capability Special Key magic key Sequence 123 After the special key sequence is entered enter the Maintenance Passkey when prompted When the Maintenance Passkey is confirmed ...

Page 51: ...his configuration makes it possible for the Web Interface to identify the SMTP server used for sending an invitation mail Consult your network administrator prior to configuring this information Outgoing Mail Server SMTP The IP address for the mail server Outgoing Mail Server Port The port the outgoing mail server uses Server Requires Authentication Click this option if the user name and password ...

Page 52: ...il Configuration The EMail Configuration window accessed from the System Settings window allows the administrator to configure default EMail settings The information configured in this window is sent as part of the invitation mail to conference participants The mail is sent only to those users whose valid EMail IDs are given while creating the conference Subject Enter the generic subject of the EM...

Page 53: ...Server Timeout Assign the timeout When the timeout period elapses the web server logs out users from the web interface To apply these settings click Close to return to the Main Menu On the Main Menu click Apply 6 1 4 External Interface This window also allows the administrator to configure the external interfaces that are used by the Conference Bridge application The external interfaces include LD...

Page 54: ...DAP Light Weight Directory Access Protocol server available on the network LDAP configuration allows the web interface to access the domain user information While creating the conference the person who is creating the conference can select the participants from the LDAP server Consult your network administrator prior to configuring this information LDAP Server Connections Server IP Address Enter t...

Page 55: ...oller cn Common Name to identify the type of information required from the server dc Distinguished Name in a network there can be multiple domain controller distinguished based on certain criteria Use this field to specify the particular domain controller where the user information is retrieved Anonymous User Check this box if users are allowed to login anonymously Username Enter the name of the u...

Page 56: ...og files log database and the conference recording files Consult your network administrator prior to configuring this information FTP Server Enter the FTP server IP address Folder Enter the destination FTP folder name Username Enter the user name for FTP authentication Password Enter the password for FTP authentication To apply these settings click Close to return to the Main Menu On the Main Menu...

Page 57: ... intended for use by technical support personnel There are three components of the conference bridge for which the log levels can be set These include Interface Log Level Application Log Level Engine Log Level The maximum size of the rotation log is 1 MB The three components can be set to one of the following log levels Log messages are categorized from highest level to lowest as listed below None...

Page 58: ...terface layer follows these log settings Application Log Level Enter the Application log level setting This field sets the log message levels for the application log messages The application log messages are the messages logged by the Call Flow component of the Multimedia Conference Bridge Engine Log Level Enter the conference engine log level setting This field is used to set the log message leve...

Page 59: ... The Conference Settings window allows the administrator to configure certain application related parameters Select the various parameters by clicking on the View Edit Details link beside each option except Locale Configuration in which case select the displayed location The parameters that are configured from the Conference Settings window include Gain Configuration DTMF Configuration Locale Conf...

Page 60: ...ult gain settings for the conference ports The gain settings include transmit gain and receive gain These fields are useful for attenuation applied to obtain adequate voice levels for the end users NEC recommends not altering these values unless attempting to solve issues related to voice levels Default 0 dB Receive Gain Enter the base gain value that will be applied to all calls Transmit Gain Ent...

Page 61: ...e Configuration options 6 2 1 1 DTMF Access Code Configuration The DTMF Configuration window accessed from the Conference Settings window allows the administrator to configure the DTMF Access codes for the conference bridge The conference parties should be using this configured DTMF codes during the conference for various operations DTMF is a 2 character numeric identifier which uniquely identifie...

Page 62: ...nts of the conference Default 02 Remove Participant Dialing this code allows the conference organizer to remove a conference participant forcefully from the conference To remove the participant from the conference the organizer must know the participant s password The organizer can obtain participant s passwords by doing a roll call of all the logged in users Default 03 Lecture Discussion Mode Dia...

Page 63: ...le to download Default 00 Stop Recording Dialing this code allows the organizer to stop the conference recording process Default 01 Start Voting Dialing this code allows the conference organizer to initiate the voting session Once the voting session is initiated conference participants can vote on an issue being discussed over the conference call The voting details are recorded and are viewed as p...

Page 64: ... participants to decrease the transmission gain on their conference line Default 14 Increase Receive Gain Dialing this code allows conference participants to increase the receive gain on their conference line Default 15 Decrease Receive Gain Dialing this code allows conference participants to decrease the receive gain on their conference line Default 16 Voting DTMF Access Codes Option Yes Dialing ...

Page 65: ...ator to select the current geographical location and the associated language for the Conference Bridge Web application When a new language pack is installed it is listed on the Locale Configuration window Users can make the selection of locale for the user interface Locale Select the geographical location When a locale is selected the interface user is logged out of current session and prompted to...

Page 66: ...dow Max Conference Database size Enter the percentage of the total memory listed at the top of the window that the conference database reserves Max Conference Log Database size Enter the percentage of the total memory listed at the top of the window that the conference log database reserves Max Conference Log File size Enter the percentage of the total memory listed at the top of the window that t...

Page 67: ...of log files These files contain the log messages generated by three of the following components of the conference bridge application Refer to 6 1 5 Log Settings Debug Levels on page 5 29 for a description for setting log levels Interface Logs are logs regarding the interface layer of the Web Interface application Application Logs are logs regarding application messages which are logged by the Cal...

Page 68: ...l system configurations to the default settings Make note of the card configuration prior to performing a firmware upgrade Select firmware file Click Browse to locate the new firmware file Once selected the firmware downloads and updates the firmware The PVAU blade reboots itself 7 3 Card Reset The Card Reset window accessed from the Maintenance window allows the technician reset the PVAU from the...

Page 69: ...e user to schedule simple conferences It can be accessed by using the NEC s XML phone emulators as well as the IP CTS terminal To access and view the XML Application on the XML capable UX5000 terminals certain criteria need to be met Terminal configuration needs to have the XML Application URL entered and XML enabled in the terminal menu settings 8 1 Terminal Configuration Setup NEC IP terminals c...

Page 70: ...minal Web Configuration 1 Open a web browser and enter the IP address of the IP terminal to be configured The terminal IP address can be viewed by pressing the terminal s CHECK key for 2 seconds Select 2 System Information 1 Network Settings and the Down Soft Key one time Press the Exit key to return to the idle window 2 Log in to the Administrator page with your Administrator Terminal configurati...

Page 71: ...___________________________________________________________________________ 3 Access and enter the URL for the XML application server The default setup URL is listed below exchange the localhost for the XML App server IP address http localhost xmlphone phonelogin ashx 4 Select OK and Save the terminal will reboot with the new settings Figure 5 31 Home URL Window ...

Page 72: ...Press the terminal s Menu key 2 Select 2 or touch the Tool icon 3 Select 1 or touch the Service Text 4 The display asks for your PIN that was set up for your individual conference user Enter the personal user name and PIN using the terminal dial pad and press the Login Soft Key The XML client will require user login credentials This information should be the same user name and password issued by t...

Page 73: ...ng standards for the physical layer through means of network access at the Media Access Control MAC Data Link Layer and a common addressing format FTP FTP or File Transfer Protocol is used to transfer data from one computer to another over the Internet or through a network Gateway Gateway computer networking a node that serves as an entrance to another network and vice versa Internet The global di...

Page 74: ...oriented EMail between devices supporting Message Handling Service MHS Subnet Mask A number used to identify a subnetwork so that an IP address can be shared on a LAN A range of logical addresses within the address space that is assigned to an organization Time Zone A time zone is a region of the earth that has adopted the same standard time usually referred to as the local time Transmission Contr...

Page 75: ... operation for the window being viewed View Icon Click this icon to view conference details Refer to Figure 5 6 Scheduled Conferences Window on page 5 12 Edit Icon Click this icon to edit the conference This icon is also used for editing account details Refer to Figure 5 8 User Accounts Window on page 5 15 Delete Icon Click this icon to delete an existing conference This icon is also used to delet...

Page 76: ... window to display the User Accounts window Refer to Figure 5 2 Main Window on page 5 3 Reports Icon Click this icon located on Main window to display the Reports window Refer to Figure 5 2 Main Window on page 5 3 Export Import Data Icon Click this icon located on Main window to display the Export Import Data window window Refer to Figure 5 2 Main Window on page 5 3 System Settings Icon Click this...

Page 77: ...duled conference date and time and validates against the system date and time 6 If the participant has called within the scheduled date and time the conference engine allows the participant into the conference based on certain conference parameters If the conference is based on a common conference password or if it is a preset conference the participant is allowed into the conference provided conf...

Page 78: ...r discussion 7 If the participant is not within the scheduled date and time a message is played to the participant indicating the conference is not scheduled at this time unless an early entry parameter is set and the party dialing in is within allowed early entry time 8 The conference continues until the specified duration is reached 9 Conferences with a designated password can have a voting sess...

Page 79: ... prompts the user to key in the maintenance passkey by playing a prompt 4 The user enters the passkey followed by The maintenance passkey is a configurable item under the conference bridge settings configuration window If the wrong passkey is entered the conference bridge prompts the user a minimum of three times to re enter the maintenance passkey If user fails to enter the correct passkey the us...

Page 80: ...l Flow ___________________________________________________________________________________ ___________________________________________________________________________________ Issue 1 0 UX5000 THIS PAGE INTENTIONALLY LEFT BLANK ...

Page 81: ...he conference during the conference they make an outgoing call 2 To initiate an outgoing call the organizer dials the DTMF Access Code previously assigned by the administrator The conference engine prompts the organizer to dial the phone number of the participant to be added to the conference 3 Once the phone number is dialed the conference engine initiates the call If the engine succeeds in makin...

Page 82: ...ow ___________________________________________________________________________________ ___________________________________________________________________________________ Issue 1 0 UX5000 THIS PAGE INTENTIONALLY LEFT BLANK ...

Page 83: ... CONFERENCE CALL CONTROL FLOW 1 During a conference session it is possible for a debate to occur regarding a particular issue In order to record the participant s opinion regarding the issue the organizer can initiate a voting session Only the conference organizer can initiate a voting session 2 Once the voting session is initiated all participants are informed of the voting session by the organiz...

Page 84: ...ession ___________________________________________________________________________________ ___________________________________________________________________________________ Issue 1 0 UX5000 THIS PAGE INTENTIONALLY LEFT BLANK ...

Page 85: ...ton CT 06484 www necux5000 com Important Telephone Numbers Sales Support and General Information 800 365 1928 Technical Service Current Products 203 925 8801 Current Products After Hours Emergencies Only 203 929 7920 Discontinued Products 900 990 2541 Customer Service 203 926 5444 Technical Training 203 926 5430 ...

Page 86: ... 0913215 July 30 2008 Rev 1 Printed in U S A NEC Unified Solutions Inc 4 Forest Parkway Shelton CT 06484 www necux5000 com See inside back cover for contact information ...

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