System Configuration
62
Mapping or Routing Trunks
Incoming calls on specific extensions can be routed directly to transaction boxes, language select boxes, or subscribers.
For example, if two or more companies share a phone system, the messaging system can differentiate incoming calls
for the companies and route the calls.
Program trunks to route directly to a specified system ID. If an invalid system ID is defined for a trunk, the system
plays “I’m sorry, I did not hear your selection” to callers on that trunk.
To add a trunk mapping rule
1.
In the Navigation Pane, click
System > Trunk Mapping
.
2.
Type the first trunk in the range to be routed in the
Start Trunk
field.
3.
Type the end trunk in the range to be routed in the
Stop Trunk
field.
4.
Type the system ID in
Route to ID
, or click
Search
and select a system ID.
For example, to route all calls on trunks 1, 2, and 3 to a transaction box with the ID 2987, type
1
in
Start Trunk
,
3
in
Stop Trunk
, and 2
987
in
Route to ID
.
5.
Click
Save
.
Related Topics
Summary of Contents for Univerge UM8000
Page 44: ...System Configuration 44 Related Topics System Schedules ...
Page 57: ...System Configuration 57 Exporting Messaging System Data System Schedules ...
Page 200: ...Message Groups Overview 200 Configuring Transaction Box Greetings and Action After Greetings ...
Page 237: ...System Reports 237 Creating Directory Reports ...
Page 249: ...System Reports 249 Call Report Log Reports ...
Page 306: ...UNIVERGE UM8000 Message Networking 306 Understanding Directories ...
Page 464: ...Page Field Descriptions 464 ...