System Configuration
50
Configuring Basic Hospitality Settings
Use the System > Configuration > Hospitality Settings page to provide customized messaging system services for hotel
guests: wake-up calls, the hotel guest directory, and guest information services.
To change the hospitality configuration settings
1.
In the Navigation Pane, click
System
>
Configuration
>
Hospitality Settings
.
See
System > Configuration > Hospitality Settings
2.
Specify the code used to check out hotel guests and reset the mailbox in the
Reset message box ID
field. The
default value is 636.
3.
Specify the
Post checkout ID
access code. This code enables guests to review unheard messages after checkout.
The default is 654.
4.
Set the
ID for guest directory
, callers enter this ID number to access the guest directory. Leave this field blank if
the business does not have a guest directory.
5.
Select
Auto xfer
to automatically transfer callers to the guest room extension.
6.
Select
Tall hotel
when you have overlapping room extensions. For example, 110 and 1102.
7.
Specify the
Tall hotel ID entry delay…seconds
. Use only if
Tall hotel
is selected. The number of seconds that
the messaging system waits for additional digits before transferring a call. The default is 2.
8.
Configure the
PMS Device
:
a.
Select the PMS model and integration type from the
PMS Integration
list.
b.
Select a port from the
PMS Port
list. This is the com port that connects the messaging system to the property
management system.
c.
Select the baud rate from the
Baud Rate
list. Specifies the speed of the serial connection.
d.
Select the serial connection parity from the
Parity
list.
e.
Select the serial connection stop bits setting from the
Stop Bits
list.
f.
Select the serial connection data bits setting from the
Data Bits
list.
9.
Configure the
Wake-up Call
settings:
a.
Select
Allow guests to set their own wake-up calls
to enable guests to use the phone to set their own
wake-up calls. Clear this check box to disable the feature.
b.
Specify the number of times a guest phone rings for wake-up calls in the
Rings
field. The default is 4 rings.
c.
Specify the ring frequency in the
Ring frequency
field. The number of minutes the system waits before
retrying an unanswered wake-up call. The default is 2 minutes.
d.
Specify the maximum number of wake-up call retry attempts in the
Maximum number of retries
field. The
default is 2 attempts.
e.
The system ID of the wake-up call greeting so that hotel staff can change the wake-up greeting over the phone.
The default is 656.
f.
Type the subscriber ID of the employee to be notified when the final wake-up call retry is unanswered in the
On
unanswered notify ID
field.
10.
Configure the
Check-in message
:
a.
Select
Enable check-in message
to turn on check-in message.
b.
Specify the
Check-in message ID
and record the check-in message greeting.
11.
Click
Save
.
Related Topics
Configuring the Hotel Guest Directory
Summary of Contents for Univerge UM8000
Page 44: ...System Configuration 44 Related Topics System Schedules ...
Page 57: ...System Configuration 57 Exporting Messaging System Data System Schedules ...
Page 200: ...Message Groups Overview 200 Configuring Transaction Box Greetings and Action After Greetings ...
Page 237: ...System Reports 237 Creating Directory Reports ...
Page 249: ...System Reports 249 Call Report Log Reports ...
Page 306: ...UNIVERGE UM8000 Message Networking 306 Understanding Directories ...
Page 464: ...Page Field Descriptions 464 ...