Page Field Descriptions
397
Call Management > Voice Detect Boxes
-
Call Transfer
Field
Description
Day
-
transfer to
Turns on call transfer during day mode. Type the extension
where the messaging system transfers calls. Clear this check
box to turn off call transfer.
Night
-
transfer to
Turns on call transfer during night mode. Type the extension
where the messaging system transfers calls. Clear this check
box to turn off call transfer.
Transfer type
Configures how the messaging system and the phone system
interact during call transfer. If call transfer is enabled, then
you must select a call transfer type defined below. All call
transfer types put the call on hold and then dial the
extension. The most common is the Release transfer type.
The Await Answer transfer type is required for configuring
call screening and call holding settings.
•
Await Answer.
The system transfers the call to the
extension if the call is answered within the number of
rings specified in the
Number of rings
field. If the
subscriber extension is busy or goes unanswered, the
system plays the greeting and then takes the
after
-
greeting action. This transfer type is required for
configuring call screening and call holding.
•
Wait for ringback.
The system transfers the call to the
extension if a call is answered within the number of rings
specified in the
Number of rings
field. If the call is not
answered within the specified number of rings, the call is
released to the phone system.
• For unanswered calls, the caller cannot leave a message
unless the phone system transfers the call using call
forward to personal greeting.
• For busy calls, the system plays the greeting, then
takes the after
-
greeting action.
• When this transfer type is selected, some transfer
options are unavailable. This call transfer type is not
supported with phone systems that use DTMF call
progress.
•
Release.
The system releases the call after dialing the
extension or phone number. If the subscriber’s phone is
busy or goes unanswered, the caller can leave a message
if the phone system is configured to transfer the call by
using call forward to personal greeting. When this transfer
type is selected, the transfer, screening and holding
options are not available.
Wait for….
rings
When the Wait for ringback or Await answer call transfer type
is selected, sets the number of times the extension rings
before the call is released or recalled.
Allow holding
Call holding is available when the line is busy. This setting
applies only if the call transfer type is set to
Await Answer
or
Wait for ringback
. If this option is selected, then callers
can hold or leave a message.
Use VOX holding
Callers speak to hold instead of pressing a key on the phone
keypad.
Summary of Contents for Univerge UM8000
Page 44: ...System Configuration 44 Related Topics System Schedules ...
Page 57: ...System Configuration 57 Exporting Messaging System Data System Schedules ...
Page 200: ...Message Groups Overview 200 Configuring Transaction Box Greetings and Action After Greetings ...
Page 237: ...System Reports 237 Creating Directory Reports ...
Page 249: ...System Reports 249 Call Report Log Reports ...
Page 306: ...UNIVERGE UM8000 Message Networking 306 Understanding Directories ...
Page 464: ...Page Field Descriptions 464 ...