NEC Univerge UM8000, User Manual

Page: 37 / 469

System Configuration 37
Configuring the Alphabetic Directory
Alphabetic directory assistance enables a caller to find a subscriber using the phone keypad to spell the subscriber’s
name. The system plays the name of the closest matching subscriber. If the system finds more than one match, it plays
each possibility until the caller selects one.
Subscribers can be listed in the system directory by selecting Include in alphabetic directory assistance on the
subscriber access options page. If the subscriber template has subscribers automatically listed in the directory, a
subscriber can clear
Include in alphabetic directory assistance to be removed from the system directory.
To configure the alphabetic directory
1.
In the Navigation Pane, click System > Configuration > System Settings .
For detailed field information, see the System > Configuration > System Settings table.
2.
In the Directory Assistance field, type the ID. The default is 555.
3.
Select Transfer call automatically if there is only one possible match to have callers transferred directly to
the extension when there is only one match.
4.
Select Enable three character directory mode to allow callers to enter no more than three letters before the
search begins.
5.
If you clear the Enable three character directory mode check box, type a number in the Maximum number of
characters used to identify a subscriber field.
6.
Under Sort directories by , select either Last name or First name .
7.
In the Directory time out… milliseconds field, type the number of milliseconds the system waits for additional
touchtones. The default value is 1000.
8.
Click Save .
Related Topics
Understanding Directory Assistance
Numeric Directory Assistance Overview
Understanding System and Personal IDs
System Settings Overview