P:\User Guides\NEC\SV9100\SV9100 Master User Guide.docx
NECALL Voice & Data 08 9455 3122 - Date 23/02/2015 Issue 1
Soft Keys
Any feature shown at the bottom of the LCD is
available. The appropriate feature key is
displayed on the screen according to the call
handling process.
Programmable keys
These keys can be programmed as either
Flexible Line key, Programmable Feature key
or One-Touch Speed Dial key.
Recall
Press this key to terminate current call and re-
seize dial tone.
Feature
Used to activate terminal setup functions and to
program One-Touch keys.
Answer
When the LED on this key is flashing, press the
key to answer a waiting call.
Hold
Press this key to put a call on hold
Transfer
Allows the extension user to transfer a call or
make a second call.
Speaker
Controls built-in speaker, which can be used for
Hands Free Dialling/Monitoring. LED on key
lights when key is active
.
Help
Explanations of the Soft keys can be called up
on the LCD by pressing this key.
Exit
The user can exit from the Help Mode by
pressing this key
MAKE A CALL
◆
Lift Handset or Press Speaker.
◆
Dial the Required Number.
(For external calls, dial “
0
” first
LAST NUMBER REDIAL
◆
Without lifting handset, press
REDIAL
button.
◆
Press the Cursor key up/down to search
the required number.
Press
#
or
Speaker
to initiate call.
HOLD
Ask the caller to Please Hold:
◆
Press
HOLD
key
– held key flashes.
◆
You may replace handset if you wish.
To Retrieve Call
◆
Lift handset.
◆
Press flashing Line
NOTE:
For exclusive hold
– press
HOLD
twice
TRANSFER
With a call in progress:
◆
Press
TRANSFER
key.
◆
Dial extension or external number and
announce the call (optional).
◆
Replace handset.
NOTE:
If the called extension is busy or does not
answer, press the flashing
Line
, or the
Conf
key to return to your caller.
If the extension is busy, replace handset to
initiate a camp-on. Unanswered camp-on
calls and unscreened transfers will recall to
your extension
CONFERENCE
With a call in progress (internal or external)
◆
Press
CONF
soft
k
ey.
◆
Dial internal or external number.
◆
When the third party answers, press
Add
Soft key. (soft keys are the four
buttons under the display)
◆
Press
BEGIN
soft key.
◆
A three way conference is now
established.
NOTE:
Any party may exit the Conference by
hanging up. The 2 parties will remain
connected, as long as one of the remaining
parties is internal.
ANSWER A SECOND CALL
Ask first caller to hold the line
◆
Press
HOLD
key.
◆
and speak to second caller.
NOTE:
Toggle between both calls by pressing
HOLD
, and pressing required line.
For Sales & Service
NECALL Voice & Data
08 9455 3122
From this key, the user may access additional
functions such as Call History and Directory
Dual Screen 8 Button
6/24/32 Button
FUNCTION KEYS
Cursor
NEC SV9100
Communications Server
Basic User Guide
Customer Name