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Program 41 : ACD Setup

41-04 : Group Supervisory Station Setup

Level:

SA

Description

This program assigns a group supervisory extension and operation type for each ACD group.

Input Data

ACD Group No.

1 ~ 8

Item

No.

Item

Input Data

Default

01

Group Supervisory Extension

Up to 8 digits

No Setting

02

Operation Type

0 = Supervisor’s extension does not receive ACD
Group calls.
1 = Supervisor’s extension receives ACD Group
overflow calls only.
2 = Supervisor’s extension receives ACD Group
calls just like all other agents.

0

Conditions

None

Feature Cross Reference

• Automatic Call Distribution (ACD)

ISSUE 2.0

SL2100

Programming Manual

2-393

Program

41

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Summary of Contents for UNIVERGE SL2100

Page 1: ...Programming Manual GVT 010795 301 00 NA ISSUE 2 0 ...

Page 2: ... NEC Corporation has prepared this document for use by its employees and customers The information contained herein is the property of NEC Corporation and shall not be reproduced without prior written approval of NEC Corporation Windows is a registered trademark of Microsoft Corporation Copyright 2017 2019 NEC Corporation ...

Page 3: ...Setup 2 22 10 15 Client Information Setup 2 23 10 16 Option Information Setup 2 24 10 19 VoIP DSP Resource Selection 2 27 10 20 LAN Setup for External Equipment 2 28 10 23 SIP System Interconnection Setup 2 30 10 27 H 323 System Interconnection with Application Setup 2 31 10 28 SIP System Information Setup 2 32 10 29 SIP Server Information Setup 2 33 10 31 Network Keep Alive Setup 2 35 10 33 SIP R...

Page 4: ...p 2 96 12 01 Night Mode Function Setup 2 96 12 02 Automatic Night Service Patterns 2 97 12 03 Weekly Night Service Switching 2 99 12 04 Holiday Night Service Switching 2 100 12 05 Night Mode Group Assignment for Extensions 2 101 12 06 Night Mode Group Assignment for Trunks 2 102 12 07 Text Data for Night Mode 2 103 12 08 Night Mode Service Range 2 104 Program 13 Speed Dial 2 105 13 01 Speed Dialin...

Page 5: ...16 04 Call Restriction Between Department Groups 2 179 Program 20 System Option Setup 2 180 20 01 System Options 2 180 20 02 System Options for Multiline Telephones 2 182 20 03 System Options for Single Line Telephones 2 185 20 04 System Options for Virtual Extensions 2 187 20 06 Class of Service for Extensions 2 188 20 07 Class of Service Options Administrator Level 2 189 20 08 Class of Service O...

Page 6: ... Class for Extensions 2 261 21 05 Toll Restriction Class 2 262 21 06 Toll Restriction Table Data Setup 2 264 21 07 Toll Restriction Override Password Setup 2 266 21 08 Repeat Dial Setup 2 267 21 09 Dial Block Setup 2 268 21 10 Dial Block Restriction Class Per Extension 2 269 21 11 Extension Ringdown Hotline Assignment 2 270 21 12 ISDN Calling Party Number Setup for Trunks 2 271 21 13 ISDN Calling ...

Page 7: ...ogram 25 VRS DISA Setup 2 320 25 01 VRS DISA Line Basic Data Setup 2 320 25 02 DID DISA VRS Message 2 321 25 03 VRS DISA Transfer Ring Group With Incorrect Dialing 2 322 25 04 VRS DISA Transfer Ring Group With No Answer Busy 2 323 25 05 VRS DISA Error Message Assignment 2 324 25 06 VRS DISA One Digit Code Attendant Setup 2 325 25 07 System Timers for VRS DISA 2 327 25 08 DISA User ID Setup 2 329 2...

Page 8: ...75 34 09 ANI DNIS Service Options 2 376 34 10 Digit Delete for T1 ANI 2 379 Program 35 SMDR Account Code Setup 2 380 35 01 SMDR Options 2 380 35 02 SMDR Output Options 2 381 35 05 Account Code Setup 2 383 35 06 Verified Account Code Table 2 385 Program 40 Voice Recording System 2 386 40 07 Voice Prompt Language Assignment for VRS 2 386 40 10 Voice Announcement Service Option 2 387 40 11 Preamble M...

Page 9: ...1 45 05 Voice Mail Send Protocol Signal Without Additional Digits 2 442 Program 47 InMail 2 443 47 01 InMail System Options 2 443 47 02 InMail Station Mailbox Options 2 447 47 03 InMail Group Mailbox Options 2 451 47 06 Group Mailbox Subscriber Options 2 452 47 07 InMail Routing Mailbox Options 2 456 47 08 Call Routing Mailbox Options 2 458 47 09 Announcement Mailbox Options 2 460 47 10 InMail Tru...

Page 10: ...asic Setup 2 530 84 07 Firmware Download Setup 2 532 84 09 VLAN Setup 2 533 84 10 ToS Setup 2 534 84 12 Networking CODEC Information Basic Setup 2 535 84 13 SIP Trunk CODEC Information Basic Setup 2 537 84 14 SIP Trunk Basic Information Setup 2 540 84 15 H 323 SIP Phone Keep Alive Setup 2 542 84 16 VoIPDB Limiter Control Gain Setup 2 543 84 19 SIP Extension CODEC Information Basic Setup 2 545 84 2...

Page 11: ...T700 Multiline Terminal Version Information 2 616 90 43 Deleting Terminal License of DT800 DT700 2 617 90 44 Deleting Terminal License of TCP Interface 2 618 90 45 Temporary Password Change for Multiline Telephone 2 619 90 50 System Alarm Display Setup 2 620 90 51 Alarm Setup for Maintenance Exchange 2 621 90 52 System Alarm Save 2 623 90 53 System Alarm Clear 2 624 90 54 PC Web Programming Settin...

Page 12: ... Information 2 647 93 03 Extension Information 2 648 93 04 Redial List 2 650 93 05 Department Group Information 2 651 93 06 IP Address list for 1st Party CTI connection 2 652 SL2100 ISSUE 2 0 x Programming Manual ...

Page 13: ...177 Table 2 7 Note Digital 2W IP Multiline Terminal 2 183 Table 2 8 Ringing Cycles 2 206 Table 2 9 Program 22 03 Incoming Signal Frequency Patterns 2 287 Table 2 10 Function Number List 2 345 Table 2 11 Function Number List 2 349 Table 2 12 SMDR FORMAT 2 382 Table 2 13 47 02 16 Default Table 2 450 Table 2 14 47 06 14 Default Table 2 455 Table 2 15 47 07 03 Default Table 2 457 Table 2 16 47 10 03 D...

Page 14: ...MEMO SL2100 ISSUE 2 0 xii Programming Manual ...

Page 15: ...or each program are also included When you first install the system it uses the Default Setting for all programs Along with the Description are the Conditions which describe any limits or special considerations that may apply to the program The program access level is just above the Description heading You can only use the program if your access level meets or exceeds the level the program require...

Page 16: ...set 3 Press Speaker 4 5 Dial the system password Hold Refer to the following table for the default system passwords To change the passwords use 90 02 Programming Password Setup on page 2 572 Program Mode Base Service OP1 OP2 Digital 2W Multiline Terminal IP Multiline Terminal Password User Name Level Programs at this Level 12345678 tech 2 IN Installation IN IN SA and SB levels defined by 90 26 are...

Page 17: ...ed Insert the SD Card into the CPU and using Program 90 03 save the software to the SD Card Program 90 04 is used to reload the customer data if necessary Note that a SD Card can only hold one customer database Each database to be saved requires a separate drive CPU board Blank SD Card SD slot J12 Section 5 USING KEYS TO MOVE AROUND IN THE PROGRAMS Once you enter the programming mode use the keys ...

Page 18: ...haracter twice for the second character etc For example to enter a C press the key 2 three times Press the key six times to display the lower case letter The name can be up to 12 digits long Table 1 2 Keys for Entering Names Use this keypad digit When you want to 1 Enter characters 1 _ Á À Â Ã Å Æ Ç É Ê ì ó 0 2 Enter characters A C a c 2 3 Enter characters D F d f 3 4 Enter characters G I g i 4 5 ...

Page 19: ... Section 8 WHAT THE SOFTKEY DISPLAY PROMPTS MEAN This Feature is available for Digital 2W Multiline Terminal and IP Multiline Terminal Only When using a display telephone in programming mode various Softkey options are displayed These keys will allow you to easily select scan or move through the programs Table 1 3 Softkey Display Prompts Softkey Display Prompts If you press this Soft key The syste...

Page 20: ...ine Terminal Mode Toll Restriction Classes 15 Verifiable Account Code Table 800 35 06 Trunk Trunk Port Number 128 Trunk Ports Total 128 Analog Trunks 36 BRI Trunk Ports 64 T1 E1 PRI Trunk Ports 1 5M 2M 72 90 1 5M 2M VoIPDB Trunk Ports VoIPDB is required Need li cense to be Max 48 External Paging 3 External MOH 1 BGM 1 DID Translation Tables 20 22 10 DID Translation Table Entries 1000 22 10 DISA Cl...

Page 21: ...13 02 Speed Dialing Bins 0 999 13 02 Speed Dialing Table Common 900 13 01 03 Automated Attendant VRS Message Numbers 1 100 Built in 1 100 With SD 25 06 Conference Conference Circuits 32 maximum 16 Parties Per Conference Department and Pickup Groups Department Extension Group Numbers 1 50 16 01 Call Pickup Group Numbers 1 50 23 02 Hotline Internal Hotline 128 External Hotline 128 Paging and Park In...

Page 22: ...8 Extension numbers can be one to eight digits long Refer to the Flexible System Numbering feature in the SL2100 Features and Specifications Manual Section 10 CONCEPT OF SLOT NUMBER Each 4KSU C1 has Five slots in the Main Chassis the CPU C1 must be installed in the first slot Slot 0 Slot Locations in the 4KSU C1 Slot 0 dedicated for CPU VoIPDB Slot 1 4 Universal Slot SL2100 ISSUE 2 0 1 8 Introduct...

Page 23: ...2 Slot 3 Slot 4 Slot 5 Slot 6 Slot 7 Slot 8 Slot 9 Slot 10 Slot 11 Slot 12 Slot 0 Main Chassis Expansion Chassis 1 Expansion Chassis 2 EXIFE EXIFE CPU VoIPDB EXIFB CPU VoIPDB ISSUE 2 0 SL2100 Programming Manual 1 9 ...

Page 24: ...MEMO SL2100 ISSUE 2 0 1 10 Introduction ...

Page 25: ...ge 2 309 Program 24 Hold Transfer Setup on page 2 312 Program 25 VRS DISA Setup on page 2 320 Program 26 ARS Service on page 2 337 Program 30 DSS DLS Console Setup on page 2 343 Program 31 Paging Setup on page 2 353 Program 32 Door Box and Sensor Setup on page 2 364 Program 34 Tie Line Setup on page 2 368 Program 35 SMDR Account Code Setup on page 2 380 Program 40 Voice Recording System on page 2 ...

Page 26: ...Program Number Program Name Program 93 System Information on page 2 646 SL2100 ISSUE 2 0 2 2 Programming the SL2100 ...

Page 27: ...Addis_Ababa 152 America New_York 302 Australia Broken_Hill 3 Africa Algiers 153 America Nipigon 303 Australia Currie 4 Africa Asmara 154 America Nome 304 Australia Darwin 5 Africa Bamako 155 America Noronha 305 Australia Eucla 6 Africa Bangui 156 America North_Dakota Beulah 306 Australia Hobart 7 Africa Banjul 157 America North_Dakota Center 307 Australia Lindeman 8 Africa Bissau 158 America North...

Page 28: ...ica Maputo 187 America Tegucigalpa 337 Europe London 38 Africa Maseru 188 America Thule 338 Europe Luxembourg 39 Africa Mbabane 189 America Thunder_Bay 339 Europe Madrid 40 Africa Mogadishu 190 America Tijuana 340 Europe Malta 41 Africa Monrovia 191 America Toronto 341 Europe Mariehamn 42 Africa Nairobi 192 America Tortola 342 Europe Minsk 43 Africa Ndjamena 193 America Vancouver 343 Europe Monaco...

Page 29: ...9 Asia Dhaka 379 Indian Mauritius 80 America Boise 230 Asia Dili 380 Indian Mayotte 81 America Cambridge_Bay 231 Asia Dubai 381 Indian Reunion 82 America Campo_Grande 232 Asia Dushanbe 382 Pacific Apia 83 America Cancun 233 Asia Gaza 383 Pacific Auckland 84 America Caracas 234 Asia Hebron 384 Pacific Bougainville 85 America Cayenne 235 Asia Ho_Chi_Minh 385 Pacific Chatham 86 America Cayman 236 Asi...

Page 30: ...ca Indiana Petersburg 269 Asia Sakhalin 419 Pacific Wake 120 America Indiana Tell_City 270 Asia Samarkand 420 Pacific Wallis 121 America Indiana Vevay 271 Asia Seoul 122 America Indiana Vincennes 272 Asia Beijing 123 America Indiana Winamac 273 Asia Singapore 124 America Inuvik 274 Asia Srednekolymsk 125 America Iqaluit 275 Asia Taipei 126 America Jamaica 276 Asia Tashkent 127 America Juneau 277 A...

Page 31: ...lantic Reykjavik 147 America Moncton 297 Atlantic South_Georgia 148 America Monterrey 298 Atlantic St_Helena 149 America Montevideo 299 Atlantic Stanley Conditions None Feature Cross Reference Clock Calendar Display Time and Date ISSUE 2 0 SL2100 Programming Manual 2 7 Program 10 ...

Page 32: ...nal Access Code Dial up to four digits 0 9 Enter the international access code No Setting 03 Other Area Access Code Dial up to two digits 0 9 Enter the other area access code 9 04 Area Code Dial up to six digits 0 9 Enter the local area code No Setting 05 Trunk Access Code Dial up to eight dig its 0 9 Enter the trunk access code digits required to place an outgoing call No Setting Conditions None ...

Page 33: ...No 1 12 For HBI PKG Setup Physical Port Number 1 8 Item No Item Input Data Default 01 Terminal Type 0 No Setting 1 Multi Line Telephone 2 SLT 8 Door Phone 10 DSS Console 3 7 9 11 12 Not Used 2 02 Logical Port Number Terminal Type 0 0 Terminal Type 1 1 128 Terminal Type 2 1 128 Terminal Type 8 1 2 Terminal Type 10 1 12 0 03 Transmit Gain level for SLT 1 57 15 5 12 5 dB 32 04 Receive Gain level for ...

Page 34: ... No Item Input Data Description Default 01 Logical Port Number 0 128 0 03 Transmit Gain Level S Lev el 1 57 15 5 12 5 dB 32 0 dB 04 Receive Gain Level R Lev el 1 57 15 5 12 5 dB 32 0 dB 05 Select port type 0 SLT 1 Door Phone HW switch can be change SLT or Door Phone 0 For COI PKG Setup Physical Port Number 1 3 Item No Item Input Data Default 01 Logical Port Number 0 128 0 For BRI PKG Setup ISDN Li...

Page 35: ...N Protocol definition Only when Dial Sending Mode 10 03 08 is set for 1 Overlap Sending 1 10 Master Slave System 0 Slave System 1 Master System If set to 0 system is synchronized to network clock If set to 1 system is not synchronized to the network clock 0 14 Service Protocol for S point 0 Keypad facility 1 Specified Protocol 0 15 Call Busy Mode for S point 0 Alerting 1 Disconnect 0 17 ISDN Line ...

Page 36: ...Dial Sending Mode 0 Enbloc Sending 1 Overlap Sending ISDN Protocol definition 0 09 Dial Information Element 0 Keypad Facility 1 Called Party Number ISDN Protocol definition Only when Dial Sending Mode 10 03 08 is set for 1 Overlap Sending 0 10 Master Slave System 0 Slave System 1 Master System If set to 0 system is synchronized to network clock If set to 1 system is not synchronized to the network...

Page 37: ...rotocol for the ISDN circuit 7 21 Number of Ports 0 Auto 1 4 Ports 2 8 Ports 3 12 Ports 4 16 Ports 5 20 Ports 0 26 Screening Indicator V1 5 added 0 user provided not screened 1 user provided verified and passed 2 user provided verified and failed Calling Party Number in formation element Screening indicator octet 3a 0 For PRI T1 PKG Setup SLOT Number 1 12 Item No Item Input Data Description Defaul...

Page 38: ...f Channel 8 Built In VoIP 16 128 VoIPDB 03 Number of Voice Channel 0 128 0 Conditions When changing a defined terminal type first set the type to 0 and then plug the new device in to have the system automatically define it or redefine the type manually The system must have a board installed to view change the options for that type of board Feature Cross Reference None SL2100 ISSUE 2 0 2 14 Program...

Page 39: ...PRG 10 60 01 Audio Port No 2 2 Service Tone Tone set by PRG 80 01 tone 64 3 VRS Tone set by PRG 10 04 02 Internal Music Tune The tune is fixed by one music tune External Source ACI input via 082U J4 audio connector Pro gram10 60 01 Silence Callers on hold hear silence 1 02 Music on Hold Tone Selection In case Item 1 is 3 1 100 VRS Message Number 1 03 Audio Gain Setup 1 57 15 5 12 5 dB 32 0 dB Cond...

Page 40: ...call then continues ringing with the normal ring cadence cycle Without pre ringing the call starts ringing only when the normal ring cadence cycle occurs This may cause a ring delay depending on when call detection occurs in reference to the ring cycle Input Data Item No Item Input Data Default 01 Pre Ringing 0 Disabled 1 Enabled 0 Conditions Used with Analog Trunks only Feature Cross Reference Ce...

Page 41: ...etection Caller ID detection Resource 1 140 0 Conditions CPU has 28 Hybrid MLT Configuration 24 Digital MLT Configuration Channel DSP resources receivers only for basic CPU Board EXIFB C1 has additional 48 DSP resources which you can add to CPU Addition to that EXIFE also each has 32 DSP resource receivers only for expand board In case of 0 Common is selected and if 14 02 10 Caller ID receive abil...

Page 42: ...0 0 255 0 0 0 255 128 0 0 255 192 0 0 255 224 0 0 255 240 0 0 255 248 0 0 255 252 0 0 255 254 0 0 255 255 0 0 255 255 128 0 255 255 192 0 255 255 224 0 255 255 240 0 255 255 248 0 255 255 252 0 255 255 254 0 255 255 255 0 255 255 255 128 255 255 255 192 255 255 255 224 255 255 255 240 255 255 255 248 255 255 255 252 255 255 255 254 255 255 255 255 The setting of Subnet Mask is invalid when all Hos...

Page 43: ...Address for the VoIPDB 172 16 0 10 10 VoIP Subnet Mask 128 0 0 0 192 0 0 0 224 0 0 0 240 0 0 0 248 0 0 0 252 0 0 0 254 0 0 0 255 0 0 0 255 128 0 0 255 192 0 0 255 224 0 0 255 240 0 0 255 248 0 0 255 252 0 0 255 254 0 0 255 255 0 0 255 255 128 0 255 255 192 0 255 255 224 0 255 255 240 0 255 255 248 0 255 255 252 0 255 255 254 0 255 255 255 0 255 255 255 128 255 255 255 192 255 255 255 224 255 255 2...

Page 44: ...ith DNS 53 17 VoIP NIC Port Setting 0 MDI 1 MDI X 0 18 CPU MTU 1000 1500 The MTU value of CPU NIC 1450 19 VoIP MTU 1000 1500 The MTU value of VoIP NIC 1450 20 SSLv3 Setting 0 Disable 1 Enable Set whether to use the SSLv3 in SMTP 0 Disable is encrypted with TLSv1 This data requires a reset to apply changed data to the system 0 Conditions The system must be reset for these changes to take affect Fea...

Page 45: ...use of the built in DHCP Server This program cannot be enabled if PRG10 63 01 is enabled 0 02 Lease Time Days 0 255 Lease Time of the IP address to a cli ent Pressing the Hold Key increments to the next setting data 0 day Hour 0 23 0 hour Minutes 0 59 30 minutes 05 Last DHCP Data 0 Disable 1 Enable If 10 13 01 is enabled this setting de termines if DHCP resource is enabled or disabled 1 Conditions...

Page 46: ...ault Related Pro gram 01 The Range of the IP address to Lease Minimum 0 0 0 0 126 255 255 254 128 0 0 1 191 255 255 254 192 0 0 1 223 255 255 254 When Maximum has not been entered the maximum value equals the minimum value 172 16 0 100 10 13 04 Maximum 0 0 0 0 126 255 255 254 128 0 0 1 191 255 255 254 192 0 0 1 223 255 255 254 172 16 5 254 Conditions None Feature Cross Reference None SL2100 ISSUE ...

Page 47: ...clients Input Data Client Number 1 128 Item No Item Input Data Description Default 01 MAC Address MAC 00 00 00 00 00 00 FF FF FF FF FF FF 00 00 00 00 00 00 IP Address 1 0 0 0 126 255 255 254 128 0 0 1 191 255255 254 192 0 0 1 223 255 255 254 The IP address should be assigned out of the scope range set up in Program 10 14 0 0 0 0 Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Program...

Page 48: ... 0 255 Set the name for the TFTP Server 66 Fixed Maximum 64 character strings No Setting 05 MGC IP Address Code number 0 255 129 Fixed IP address 0 0 0 0 126 255 255 254 128 0 0 1 191 255 255 254 192 0 0 1 223 255 255 254 172 16 0 10 06 Client Host Name Code number 0 255 Set the Client Host Name 12 Fixed Maximum 64 character strings No Setting 07 DNS Domain Name Code number 0 255 Set the DNS Domai...

Page 49: ...umber 0 255 120 Fixed IP address 0 0 0 0 126 255 255 254 128 0 0 1 191 255 255 254 192 0 0 1 223 255 255 254 172 16 0 10 17 SIP Server Domain Name Code number 0 255 If there is setting in 10 16 16 this setting will be ignored 120 Fixed Maximum 20 character strings No Setting 18 FTP Server IP Address Code number 0 255 141 Fixed IP address 0 0 0 0 126 255 255 254 128 0 0 1 191 255 255 254 192 0 0 1 ...

Page 50: ... 1 191 255 255 254 192 0 0 1 223 255 255 254 0 0 0 0 27 SIP Server Receive Port Code number 0 255 168 Fixed Port 1 65535 5080 28 Configuration File Name Code number 0 255 43 Fixed Sub Code number 0 255 152 Up to 15 characters No Setting 29 Configuration File Name Code number 0 255 43 Fixed Sub Code number 0 255 153 Up to 15 characters No Setting Conditions None Feature Cross Reference None SL2100 ...

Page 51: ... Default 01 VoIP DSP Resource Selection 0 Common use for both IP extensions and trunks 1 Use for IP exten sions 2 Use for SIP trunks 3 Use for Networking 5 Blocked 6 Common without unicast paging 7 Multicast paging 8 Unicast paging This program is used to assign the 128 re sources of the VoIPDB NEC recommends leaving the default set tings as system default Resource 1 1 Resource 2 128 0 Conditions ...

Page 52: ...4 IP DECT Directory Access 15 Presence Item No Item Input Data Default 01 TCP Port 0 65535 External Device 1 CTI Server 0 External Device 2 ACD MIS 4000 External Device 4 Net working System 30000 External Device 5 SMDR Output 0 External Device 6 DIM Output 0 External Device 8 UC Web Application 0 External Device 9 1st Party CTI 0 External Device 11 O M Server 8010 External Device 12 Traffic Report...

Page 53: ...ons When the connected TCP port is assigned to another external device a system reset is required for new setting to take effect Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 29 Program 10 ...

Page 54: ...mber 1 1000 Item No Item Input Data Default 01 System Interconnection 0 No Disable 1 Yes Enable 0 02 IP Address 0 0 0 0 126 255 255 254 128 0 0 1 191 255 255 254 192 0 0 1 223 255 255 254 0 0 0 0 03 Call Control Port 1 65535 1720 04 Dial Number Character Max 12 No Setting 05 Keep Alive mode for SIP 0 Disable 1 Option Keep Alive Mode 06 SIP Profile 1 Profile 1 2 Profile 2 3 Profile 3 4 Profile 4 5 ...

Page 55: ...54 System ID is related with the System ID in the Numbering Plan Program 11 01 03 When the digits are analyzed and the sys tem ID is determined from the System data set in the Numbering Plan the networking call is sent to the IP Address set in this Program The IP Address should be the IP Address of the peer CPU Program 10 12 09 0 0 0 0 02 Call Procedure Port 1 65535 The Port Number should be set w...

Page 56: ...e siptrunk sip com then set to do main If the information for Telco was a IP address then set to IP Address 0 06 IP Trunk Port Binding 0 Disable 1 Enable Trunk port binding is only used for SIP trunks to the provider in Non Registration Mode only When this is disabled an in bound call comes in and follows your DID routing but it comes in on the first available trunk When enabled the inbound call c...

Page 57: ...d dress 0 0 0 0 126 255 255 254 128 0 0 1 191 255 255 254 192 0 0 1 223 255 255 254 This is optional and used if the provider gives you a proxy address that is different than the registration address If the provid er is using domain names instead of IP ad dresses leave this at default 0 0 0 0 04 Default Proxy Port Number 0 65535 The port number of the Default Proxy is set 5060 05 Registrar Mode 0 ...

Page 58: ...alid Invite message If the register information that system send to SIP server and the Invite information that system receive are different system sends 404 Not Found message If PRG10 29 05 Register Mode is 0 Off it is necessary to set 0 Off in PRG10 29 16 0 19 Keep Alive by Option Message 0 Disable 1 Enable Enabling this program will receive SIP OP TION request message from SL2100 once the SIP Tr...

Page 59: ...sed Park Hold orbits will be released No further Park Hold information will be sent until the link is active The link will automatically become active when the next keep alive response is received Input Data Item No Item Input Data Description Default 01 Keep Alive Interval 0 65535 seconds This program is used to set the interval of the Keep Alive timer The system does not send Keep Alive when thi...

Page 60: ...de 0 Disable 1 Enable Check here if a password is desired for the IP SIP phones to register When checked 15 05 16 must have a password entered and also the SIP phone must have the same password When using Authentica tion the station number is the authoriza tion name 1 03 Registrar Proxy Do main Name Up to 64 Characters Set the domain name of the SIP proxy No Setting 04 Registrar Proxy Host Name Up...

Page 61: ...A space and or special characters are not allowed in the User ID field ex UserID Host Name DomainName User ID in the SIP Invite Setup message Use it for outbound caller ID information if no information is assigned in commands 21 17 21 19 15 16 14 12 and 10 36 A call cannot be completed across the span if there is no outbound CID info The rea son for this is the from and display portion of the invi...

Page 62: ...ault 01 UPnP Mode 0 Disable 1 Enable If the system controls the SIP phone through the NAT Router this program should be 1 Enable Router must support UPnP 0 02 Retry Time 0 60 3600 1 59 cannot be input Set interval time to re check the Router for the WAN IP address When this set as 0 it will not retry 60 Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 38 Program 10 System Configurat...

Page 63: ...scription Default 01 Fractional Support 0 Disable when disa bled the system will as sign the PRI as a full PRI trunks 1 Enable when ena bled the system will not assign any trunks to the PRI the trunks must be manually configured This program is used to enable disable the system s ability to use a fractional PRI or T1 0 Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manua...

Page 64: ...Data Default 01 Number of Loop Back Ports 0 30 0 No Setting 0 02 Logical Trunk Port Number 1 128 0 03 Logical Telephone Port 1 128 0 04 Layer 3 Timer Type 1 5 1 05 Calling Party Number Announce ment 0 No 1 Yes 1 06 S point DDI digits 0 4 0 07 S point Call Busy Mode 0 Alerting Message 1 Disconnect Message 0 Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 40 Program 10 System Configu...

Page 65: ...0 248 0 0 0 252 0 0 0 254 0 0 0 255 0 0 0 255 128 0 0 255 192 0 0 255 224 0 0 255 240 0 0 255 248 0 0 255 252 0 0 255 254 0 0 255 255 0 0 255 255 128 0 255 255 192 0 255 255 224 0 255 255 240 0 255 255 248 0 255 255 252 0 255 255 254 0 255 255 255 0 255 255 255 128 255 255 255 192 255 255 255 224 255 255 255 240 255 255 255 248 255 255 255 252 255 255 255 254 255 255 255 255 0 0 0 0 03 Default Gat...

Page 66: ...password against 84 22 15 05 27 If there is no match the phone does not come online 0 04 Server Name Up to 32 characters Assign the Server name to be used in the SIP URL sipphd 06 Register Port 0 65535 Assign the port number in which the SIP messages are sent to on the VoIPDB This same port number must be as signed in the SIP Multiline terminals 5080 07 Encryption Mode 0 Off 1 All If this command ...

Page 67: ...ult Related Program 14 NAT Mode 0 Off 1 On When the system controls the SIP multiline terminal via the NAT router this system data is set to On 0 Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 43 Program 10 ...

Page 68: ...up the information of Terminal License Server Input Data Item No Item Input Data Description Default 01 Register Port of TCP I F 0 65535 This set the register port number of TCP I F 6080 02 TCP Keep Alive Time 1 255 seconds This set the TCP keep alive time 5 Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 44 Program 10 System Configuration Setup Program 10 ...

Page 69: ... Setting 02 Activation Code 8 digit hexadecimal number No Setting 03 Feature Code 7 digit number No Setting Conditions The Key Operation for input item 03 is as follows Hold Edit next feature code Up to 10 feature code is possible to input at once Register the license when 10th feature code is edited Soft Key2 BACK Edit previous feature code Soft Key3 SUBMIT Register the license Feature Cross Refe...

Page 70: ...tion to enable the command to save the license file via SD card which is issued from the license server Input Data Item No Item Input Data Default 01 Save License File on SD card Dial 1 Hold Press Hold to cancel Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 46 Program 10 System Configuration Setup Program 10 ...

Page 71: ...information that is stored in a system Input Data Feature Code Number 0000 9999 Item No Item Input Data Default 01 License Name Character 02 Feature Code License Qty 0 32767 03 Campaign License Qty 0 32767 04 Campaign License Remaining Days 0 9999 Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 47 Program 10 ...

Page 72: ... Description Input Data Slot Number 1 12 Item No Item Input Data Description Default 01 PRI T1 Selection 0 PRI 1 T1 Chose whether the board works as PRI or T1 0 PRI Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 48 Program 10 System Configuration Setup Program 10 ...

Page 73: ...Description Use Program 10 52 Free License Information to display information on free of charge license Input Data Item No Item Input Data Default 01 Free License remain days 0 9999 0 Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 49 Program 10 ...

Page 74: ...uration for Each Package to set the license information for each board Input Data Slot Number 0 12 License Index Number 1 32 Item No Item Input Data Default 01 License Code 0000 9999 No Setting 02 License Quantity 0 128 0 Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 50 Program 10 System Configuration Setup Program 10 ...

Page 75: ...ystem uses both the Intranet and NAT router please input the IP Network address of the terminal connected to the Internet 0 0 0 0 10 46 14 02 Subnet Mask 248 0 0 0 252 0 0 0 254 0 0 0 255 0 0 0 255 128 0 0 255 192 0 0 255 224 0 0 255 240 0 0 255 248 0 0 255 252 0 0 255 254 0 0 255 255 0 0 255 255 128 0 255 255 192 0 255 255 224 0 255 255 240 0 255 255 248 0 255 255 252 0 255 255 254 0 255 255 255 ...

Page 76: ...Feature Cross Reference None SL2100 ISSUE 2 0 2 52 Program 10 System Configuration Setup Program 10 ...

Page 77: ...OH 0 02 External MOH Chan nel 0 3 5 7 9 11 This item sets for External MOH It s im possible to set same as BGM 0 03 External Speaker Channel 1 0 3 5 7 9 11 This item sets for External Speaker 1 It s impossible to set same as External Speak er 0 04 External Speaker Channel 2 0 3 5 7 9 11 This item sets for External Speaker 2 It s impossible to set same as External Speak er 0 05 External Speaker Cha...

Page 78: ...1 is 4 1 6 Door Phone No This item sets device index for Relay port 1 It s impossible to set both External Speaker or Door Phone to Relay 1 and 2 0 Not Used 03 Relay Port 2 0 No Setting 1 External MOH 2 BGM resource 3 External Speaker 4 Door Phone This item sets kind of device per Slot for Relay port 2 0 04 Device Index 2 In case Item 03 is 1 or 2 Not Use In case Item 03 is 3 1 3 External Speaker ...

Page 79: ...BIOS Input Data Item No Item Input Data Description Default 01 NetBIOS Mode 0 Disabled 1 Enabled 1 02 NetBIOS Name Maximum 15 characters Please avoid using Space between the words Also when you create name please use all upper letters SL2100 Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 55 Program 10 ...

Page 80: ...ode 0 Disabled 1 Enabled If you are using IP phones trunks it is rec ommended to not use the DHCP client function a static IP address would be pre ferred If you are going to still use the DHCP client function then the DHCP serv er should be setup so that the same IP ad dress is always provided to the system 1 Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 56 Program 10 System Conf...

Page 81: ...gram 01 DNS Mode 0 off 1 on 0 02 DNS IP Address 0 0 0 0 126 255 255 254 128 0 0 1 191 255 255 254 192 0 0 1 223 255 255 254 0 0 0 0 10 67 01 03 DNS Port 0 65535 53 10 67 01 04 DNS Source Port 0 65535 53 10 67 01 05 Request ReTx Start time 0 65535 0 ms 6553 5 sec 5 500 ms 06 Request Max ReTx Interval 0 65535 0 ms 6553 5 sec 40 4000 ms Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Pr...

Page 82: ...lity to set the availability of SIP Trunk in this program Input Data Setting 1 10 Item No Item Input Data Default 01 Trunk Type 0 None 1 SIP 2 H 323 3 Reserved 0 02 Start Port 0 128 0 03 Number of Port 0 64 0 Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 58 Program 10 System Configuration Setup Program 10 ...

Page 83: ...installed 0 Disable 07 UC Server Large Sys tem Mode 0 Disable 1 Enable To enable large number of clients 0 Disable 08 UC Server Auto Re start 0 Disable 1 Enable UC Server to be restarted at regular inter vals Enable this and choose the month day and time to restart automatical ly 0 Disable 09 UC Server Auto re start frequency 0 Weekly 1 Monthly UC Server to be restarted at regular inter vals Choos...

Page 84: ...C Server Auto Re start Time 0000 2359 UC Server to be restarted at regular inter vals Choose the time the server to be re started 0000 Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 60 Program 10 System Configuration Setup Program 10 ...

Page 85: ...put Data Item No Item Input Data Description Default 01 UC Server Voicemail Intergration 0 Disable 1 Enable Enable UM8000 integration with the UC Client 1 Enable 02 UM8000 IP Address IP Address 0 0 0 0 126 255 255 254 128 0 0 1 191 255 255 254 192 0 0 1 223 255 255 254 0 0 0 0 03 UM8000 Port Number 0 65535 TCP Port Number 0 Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming ...

Page 86: ...100 receives a TLS request Input Data Item No Item Input Data Description Default 01 Server Certificate Up to 32 characters Set the Sever Certificate file s name for SL2100 No setting 02 Private Key Up to 32 characters Set the Private Key file s name for SL2100 No setting Conditions None Feature Cross Reference STD SIP TLS Connection Support SL2100 ISSUE 2 0 2 62 Program 10 System Configuration Se...

Page 87: ...cess Key Read Only Refer below 03 Server Certificate Maximum 32 characters Enter Server Certificate file name In SL2100 Ver 2 00 this program is on ly enter the Server Certificate file name AmazonRootC1 pem which is inclu ded in the system 04 HTTPS proxy server address 0 0 0 0 126 255 255 254 128 0 0 1 191 255 255 254 192 0 0 1 223 255 255 254 Set HTTPS Proxy Server IP Address 0 0 0 0 05 HTTPS pro...

Page 88: ...ntering 6 affects all number plan entries beginning with 6 The entries you make in step 2 and step 3 below affect the entire range of numbers beginning with 6 For example if you enter 3 in step 2 the entries affected are 600 699 If you enter 4 in step 2 below the entries affected are 6000 6999 Entering two digits lets you define codes based on the first two digits a user dials For example entering...

Page 89: ...cess Network ID 0 50 9 Dial Extension Ana lyze 11 20 Dial Extension Analyze Table on page 2 95 Changing the Dial Type for a range of codes can have a dramatic affect on how your system operates Assume for example the site is a hotel that has room numbers from 100 399 To make extension numbers correspond to room numbers you should use Program 11 02 to reassign extension numbers on each floor from 1...

Page 90: ...umber of Digits Required Dial Type Default New Default New 2X 3 2 21 0 0 22 0 0 23 0 0 24 0 0 25 0 0 26 0 0 27 0 0 28 0 0 29 0 0 20 0 0 2 0 0 2 0 0 3X 4 2 31 0 0 32 0 0 33 0 0 34 0 0 35 0 0 36 0 0 37 0 0 38 0 0 39 0 0 30 0 0 3 0 0 3 0 0 4X 3 1 41 0 0 42 0 0 43 0 0 44 0 0 45 0 0 46 0 0 47 0 0 48 0 0 49 0 0 40 0 0 4 0 0 4 0 0 SL2100 ISSUE 2 0 2 66 Program 11 System Numbering Program 11 ...

Page 91: ...ialed Number of Digits Required Dial Type Default New Default New 5X 3 1 51 0 0 52 0 0 53 0 0 54 0 0 55 0 0 56 0 0 57 0 0 58 0 0 59 0 0 50 0 0 5 0 0 5 0 0 6X 3 1 61 0 0 62 0 0 63 0 0 64 0 0 65 0 0 66 0 0 67 0 0 68 0 0 69 0 0 60 0 0 6 0 0 6 0 0 7X 3 1 71 0 0 72 0 0 73 0 0 74 0 0 75 0 0 76 0 0 77 0 0 78 0 0 79 0 0 70 0 0 7 0 0 ISSUE 2 0 SL2100 Programming Manual 2 67 Program 11 ...

Page 92: ...d Number of Digits Required Dial Type Default New Default New 7 0 0 8X 1 1 81 0 0 82 0 0 83 0 0 84 0 0 85 0 0 86 0 0 87 0 0 88 0 0 89 0 0 80 0 0 8 0 0 8 0 0 9X 1 3 91 0 0 92 0 0 93 0 0 94 0 0 95 0 0 96 0 0 97 0 0 98 0 0 99 0 0 90 0 0 9 0 0 9 0 0 0X 1 5 01 0 0 02 0 0 03 0 0 04 0 0 05 0 0 06 0 0 07 0 0 08 0 0 09 0 0 00 0 0 SL2100 ISSUE 2 0 2 68 Program 11 System Numbering Program 11 ...

Page 93: ...alyze 0 Not Used Dialed Number of Digits Required Dial Type Default New Default New 0 0 0 0 0 0 X 2 1 1 0 0 2 0 0 3 0 0 4 0 0 5 0 0 6 0 0 7 0 0 8 0 0 9 0 0 0 0 0 0 0 0 0 X 0 0 1 2 1 2 2 1 3 2 1 4 2 1 5 2 1 6 2 1 7 2 1 8 2 1 9 2 1 0 2 1 4 1 2 1 Conditions None Feature Cross Reference Flexible System Numbering ISSUE 2 0 SL2100 Programming Manual 2 69 Program 11 ...

Page 94: ...and retain the same extension number Input Data Extension Port Number 1 128 Item No Item Input Data Description Default 01 Extension Number Dial Up to 8 digits Set up extension numbers for multiline tel ephones single line telephones and IP tel ephones Extension number assignments cannot be duplicated in Programs 11 02 and 11 07 Extension Port Number Exten sion Number 1 128 101 228 Conditions None...

Page 95: ...ber should be assigned in Program 11 01 or Program 11 20 Input Data Virtual Extension Numbers 1 50 Item No Item Input Data Description Default 01 Extension Number Dial Up to 8 digits Set up Virtual Extension numbers The extension number cannot be dupli cated in Programs 11 02 and 11 07 Virtual Port Num ber Extension Number 1 50 250 299 Conditions None Feature Cross Reference Flexible System Number...

Page 96: ...t Extension Group Number 1 50 Item No Item Input Data Description Default Related Program 01 Extension Group Pilot Number Dial Up to 8 digits Use this program to assign depart ment group pilot numbers The number set up by Program 11 02 Extension Numbering can not be used The extension number cannot be duplicated in Programs 11 02 and 11 07 Group Number Pilot Number 1 49 3101 3149 50 3999 16 01 Dep...

Page 97: ...ution The digit 9 is defined in Program 11 01 as Dial Type with the Number of Digits Required set to If you change the trunk access code in Program 11 09 you must make the corresponding changes in Program 11 01 Input Data Item No Item Input Data Description Default Related Program 01 Trunk Access Code for Type 3 Dial Up to four digits Use this program to assign the trunk access code This is the co...

Page 98: ...nk Route Access Code the sys tem routes their call to the Alternate Trunk Route No Setting 11 01 System Num bering 14 01 07 Ba sic Trunk Data Setup 14 05 Trunk Group 14 06 Trunk Group Routing 21 02 Trunk Group Routing for Ex tensions Conditions None Feature Cross Reference Automatic Route Selection ARS F Route Central Office Calls Placing Trunk Group Routing SL2100 ISSUE 2 0 2 74 Program 11 System...

Page 99: ...Terminal MLT 728 04 Entry Common Speed Dial 0 9 Maximum of 8 digit Terminal MLT 753 05 Entry Group Speed Dial 0 9 Maximum of 8 digit Terminal MLT 754 06 Set Trunk to Trunk Transfer per Trunk 0 9 Maximum of 8 digit Terminal MLT 733 24 04 01 07 Cancel Trunk to Trunk Transfer per Trunk 0 9 Maximum of 8 digit Terminal MLT 734 24 04 01 08 Set Trunk to Trunk Transfer Destination per Trunk 0 9 Maximum of...

Page 100: ...se 0 9 Maximum of 8 digit Terminal MLT 647 20 07 25 34 Set Caller ID Re fuse 0 9 Maximum of 8 digit Terminal MLT SLT 748 14 01 27 20 07 25 35 Dial In Mode Switching 0 9 Maximum of 8 digit Terminal MLT SLT 609 20 07 26 41 Date Setting 0 9 Maximum of 8 digit Terminal MLT 789 20 07 30 42 Maintenance Service 0 9 Maximum of 8 digit Terminal MLT 643 43 VRS Incoming 0 9 Maximum of 8 digit Terminal MLT 77...

Page 101: ...inal MLT SLT 787 53 Clear Alarm Re port 0 9 Maximum of 8 digit Terminal MLT SLT No Setting 54 Save Store Stat istical Informa tion of RTP 0 9 Maximum of 8 digit Terminal MLT SLT RTP statistical information is saved on SD Card Although it usually saves every 1000 telephone calls save instancy at the time of this service code in put 671 MLT Multiline Terminal SLT Single Line Telephone Conditions Non...

Page 102: ...LT 741 02 Call Forward Busy 0 9 Maximum of 8 digit Terminal MLT SLT 742 03 Call Forward No Answer 0 9 Maximum of 8 digit Terminal MLT 743 04 Call Forward Busy No Answer 0 9 Maximum of 8 digit Terminal MLT 744 05 Call Forward Both Ring 0 9 Maximum of 8 digit Terminal MLT 745 07 Follow Me 0 9 Maximum of 8 digit Terminal MLT SLT 746 08 Do Not Disturb 0 9 Maximum of 8 digit Terminal MLT SLT 747 09 Ans...

Page 103: ...mum of 8 digit Terminal MLT Allows an extension user to change the COS of another extension Must be allowed in Program 20 13 28 677 20 13 28 25 Set Automatic transfer at De partment Group call 0 9 Maximum of 8 digit Terminal MLT SLT 602 20 11 17 24 05 26 Cancel Automat ic transfer at De partment Group call 0 9 Maximum of 8 digit Terminal MLT SLT 603 27 Set destination number for auto matic transfe...

Page 104: ... 24 09 46 Set or Cancel Call Forwarding Busy Split 0 9 Maximum of 8 digit Terminal MLT SLT 683 24 09 47 Set or Cancel Call Forwarding No Answer Split 0 9 Maximum of 8 digit Terminal MLT SLT 684 24 09 48 Set or Cancel Call Forwarding Busy No Answer Split 0 9 Maximum of 8 digit Terminal MLT SLT 685 24 09 49 Set or Cancel Call Forwarding Both Ring Split 0 9 Maximum of 8 digit Terminal MLT SLT 686 24 ...

Page 105: ...git Terminal MLT No Setting 68 IntraMail Lan guage Selection for own exten sion 0 9 Maximum of 8 digit Terminal MLT SLT 664 47 02 16 69 IntraMail Lan guage Selection for specific ex tension 0 9 Maximum of 8 digit Terminal MLT SLT 665 20 13 53 47 02 16 70 Backlight Bright ness 0 9 Maximum of 8 digit Terminal MLT 705 15 02 61 15 02 63 72 Headset V An nounce 0 9 Maximum of 8 digit Terminal MLT 714 73...

Page 106: ... Override This code is avail able only if you disable the voice mail Single Digit dialing code in Pro gram 11 16 09 707 02 Conference 0 9 Maximum of 8 digit Terminal MLT SLT 1 03 Call waiting off hook signaling 0 9 Maximum of 8 digit Terminal MLT SLT 709 04 Camp on Call waiting call back 0 9 Maximum of 8 digit Terminal MLT SLT 750 05 Cancel Camp On 0 9 Maximum of 8 digit Terminal MLT SLT 770 06 Sw...

Page 107: ...9 Maximum of 8 digit Terminal MLT SLT 764 31 02 01 22 Meet Me Answer to External Pag ing 0 9 Maximum of 8 digit Terminal MLT SLT 765 23 Meet Me Answer in Same Paging Group 0 9 Maximum of 8 digit Terminal MLT SLT 763 31 02 01 24 Combined Pag ing 0 9 Maximum of 8 digit Terminal MLT SLT 1 31 02 01 31 07 25 Direct Call Pick up Own Group 0 9 Maximum of 8 digit Terminal MLT SLT 756 26 Call Pickup for Sp...

Page 108: ...all waiting an swer Split an swer for SLT 0 9 Maximum of 8 digit Terminal SLT Splitting switching between calls 794 11 12 03 48 Account Code 0 9 Maximum of 8 digit Terminal SLT 51 Call own mailbox 0 9 Maximum of 8 digit Terminal MLT SLT 8 52 Live Monitoring 0 9 Maximum of 8 digit Terminal MLT No Setting 53 Live Recording at SLT 0 9 Maximum of 8 digit Terminal MLT SLT 654 54 ANI DNIS Rout ing to VA...

Page 109: ...Watch Mode Start 0 9 Maximum of 8 digit Terminal MLT SLT Service Code SC setting for on off watch mode SC 1 Watch mode start SC 0 Watch mode end 717 64 Security Sensor Mode Start 0 9 Maximum of 8 digit Terminal MLT SLT Service Code SC setting for on off security sensor SC 1 Start sensor detection SC 0 Ignore sensor detection 719 MLT Multiline Terminal SLT Single Line Telephone Conditions None Feat...

Page 110: ...code used to set Wrap Up on SLT ACD Agents The service code assigned must be within your valid numbering plan in PRG 656 04 Cancel ACD tempora ry release for SLT 0 9 Maximum of 8 digit Assign the service code used to cancel Wrap Up on SLT ACD Agents The service code assigned must be within your valid numbering plan in PRG 657 05 Set ACD Off Duty for SLT 0 9 Maximum of 8 digit Assign the service co...

Page 111: ...our valid numbering plan in PRG 668 12 Change agents ACD group by Supervisor 0 9 Maximum of 8 digit Assign the service code used to change an agent ACD group by Supervisor on MLT The service code assigned must be within your valid numbering plan in PRG 669 13 Agent change own ACD group 0 9 Maximum of 8 digit Assign the service code used to ACD Agent changing to another ACD Group on MLT The service...

Page 112: ...ther Ex tension 0 9 Maximum of 8 digit Terminal MLT SLT Determine what the service code should be for an internal party to set DND for an other extension 629 04 Cancel DND for Other Extension 0 9 Maximum of 8 digit Terminal MLT SLT Determine what the service code should be for an internal party to cancel DND for another extension 630 05 Set Wake Up Call for Own Extension 0 9 Maximum of 8 digit Ter...

Page 113: ...l MLT SLT Determine what the service code should be for an internal party to check out anoth er extension 639 14 Room Status Change for Own Extension 0 9 Maximum of 8 digit Terminal MLT SLT Determine what the service code should be for an internal party to change room status on their extension 640 15 Room Status Change for Other Extension 0 9 Maximum of 8 digit Terminal MLT SLT Determine what the ...

Page 114: ...ntry Programs that may be affected when changing the code Input Data Item No Item Input Data Description Default Related Program 01 Remote Mainte nance 0 9 Maximum of 8 digit 730 02 ACD Access in Dialin Conver sion Table 0 9 Maximum of 8 digit 760 22 04 22 11 05 System Program ming Mode Log On 0 9 Maximum of 8 digit Terminal MLT 11 01 09 Transfer to In coming Ring Group 0 9 Maximum of 8 digit No S...

Page 115: ...Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 91 Program 11 ...

Page 116: ...ected by changing these codes Input Data Item No Item Input Data Default Related Program 01 Step Call 0 9 Maximum of 1 digit 2 02 Barge In 0 9 Maximum of 1 digit No Setting 03 Switching of Voice Signal Call 0 9 Maximum of 1 digit 1 04 Call Waiting Intercom off hook signaling 0 9 Maximum of 1 digit 05 Camp On 0 9 Maximum of 1 digit 06 DND Override Call forward Override 0 9 Maximum of 1 digit No Set...

Page 117: ...ed extension numbers for the master number If you want to use an extension number which by default has a port number assigned first remove the default assignment Input Data ACD Group Number 1 8 Item No Item Input Data Description Default 01 ACD Group Pilot Number Dial Up to eight digits Assign the ACD Master Number for each ACD Group No Setting Conditions None Feature Cross Reference Automatic Cal...

Page 118: ...ber that outside parties will call in order to connect to a conference Input Data Conference Group Number 1 4 Item No Item Input Data Default Related Program 01 Remote Conference Group Pilot Number Dial Up to 8 digits See 20 13 46 20 34 No Remote Conference Pilot Numbers assigned to any Conference Group 1 4 Conditions None Feature Cross Reference Conference Remote SL2100 ISSUE 2 0 2 94 Program 11 ...

Page 119: ... Item Input Data Default Related Program 01 Dial Dial Up to eight digits 0 1 9 No Setting 11 01 02 Type of Dials Type of Dials 0 Not used 1 Service Code 2 Extension Number 5 Operator Access 6 F Route Access 0 11 01 Conditions When the system uses the Dial Extension Analyze Table to determine the dial type the lower table has priority For example if Table 1 has 211 defined and Table 2 has 2113 defi...

Page 120: ...hanges are not allowed 1 On Manual Night Mode changes are al lowed Allow Prevent a activating Night Service by dialing a service code 1 11 10 01 02 Automatic Night Mode Switching 0 Off Automatic Night Mode disabled 1 On Automatic Night Mode enabled According to a preset schedule en able or disable Automatic Night Service for the system 0 12 02 12 03 12 04 Even if the operation mode is changed manu...

Page 121: ...below 02 End Time 0000 2359 Per Night Service Group Per Time Pat tern assign an ending time pattern Each used time pattern must have a starting and ending time assigned Refer below 03 Night Mode 1 8 Night Modes 1 8 Refer below Example Time Pattern 1 0 00 9 00 12 00 13 00 17 00 18 00 22 00 0 00 M ode 3 m idnight M ode 3 m idnight M ode 2 night M ode 1 day M ode 1 day M ode 4 rest M ode 4 rest To ma...

Page 122: ...02 0800 1700 1 03 1700 0000 2 04 0000 0000 1 20 0000 0000 1 Time Pattern 2 Set Time Number Start Time End Time Mode 01 0000 0000 2 02 0000 0000 1 20 0000 0000 1 Time Pattern 3 10 Set Time Number Start Time End Time Mode 01 0000 0000 1 20 0000 0000 1 Conditions None Feature Cross Reference Night Service SL2100 ISSUE 2 0 2 98 Program 12 Night Mode Setup Program 12 ...

Page 123: ...Mode Group Number 1 4 Item No Item Input Data Default 01 Day of the Week 01 Sunday 02 Monday 03 Tuesday 04 Wednesday 05 Thursday 06 Friday 07 Saturday Refer below Time Schedule Pattern Number 0 10 Default Day of the Week Time Schedule Pattern Number 01 Sunday 2 02 Monday 1 03 Tuesday 1 04 Wednesday 1 05 Thursday 1 06 Friday 1 07 Saturday 2 Conditions None Feature Cross Reference Night Service ISSU...

Page 124: ... This schedule is used for the setting of special days when the company is expected to be closed such as a national holiday Input Data Night Mode Group Number 1 4 Item No Days and Months Time Pattern Number Default 01 0101 1231 e g 0101 Jan 1 1231 Dec 31 0 10 0 No Setting No Setting Conditions None Feature Cross Reference Night Service SL2100 ISSUE 2 0 2 100 Program 12 Night Mode Setup Program 12 ...

Page 125: ... extension Input Data Extension Number Up to eight digits Item No Item Input Data Description Default 01 Night Mode Service Group Number 1 Night Mode Group 1 2 Night Mode Group 2 3 Night Mode Group 3 4 Night Mode Group 4 Assign extension numbers into one of the four Night Mode Service Groups 1 Conditions None Feature Cross Reference Night Service ISSUE 2 0 SL2100 Programming Manual 2 101 Program 1...

Page 126: ...for each trunk port Input Data Trunk Port Number 1 128 Item No Item Input Data Description Default 01 Night Mode Group 1 Night Mode Group 1 2 Night Mode Group 2 3 Night Mode Group 3 4 Night Mode Group 4 Assign the trunks into one of the four Night Mode Service Groups 1 Conditions None Feature Cross Reference Night Service SL2100 ISSUE 2 0 2 102 Program 12 Night Mode Setup Program 12 ...

Page 127: ...Description Default 01 Name Max 12 character Assign the data that will be displayed on the phones display when the system en ters one of the eight different night modes Only phones that have manual night mode switching enabled in class of service PRG 20 07 01 will display the text Mode 1 No Setting Mode 2 Night Mode 3 Mid night Mode 4 Rest Mode 5 Day2 Mode 6 Night2 Mode 7 Mid night2 Mode 8 Rest2 C...

Page 128: ...s a toggle key PRG 20 01 17 this data determines how many night modes a user toggles through when the Night Mode key is pressed Each press of the Night Mode key toggles to the next mode 2 02 Lamp setting of tog gle key 0 Off 1 On Whether the Lamp of toggle key sets on or off 0 Example When Program 12 08 01 is set to 3 and the Mode Key is pressed the following modes are switched Press once Night Pr...

Page 129: ...k Routing 0 or dial the bin as though it is an Intercom number 1 0 13 05 02 Station Speed Di al 0 Do not use 1 Use Define use additional 100 Private speed dial bin beside 1000 Com mon speed dial bin or not 1 13 06 03 Common Speed Dial Table Size 100 1000 0 No Common Speed Dialing No System Speed Dial Assign the number of Speed Dial bins that are used for System Speed Dials 900 13 04 04 Trunk Acces...

Page 130: ...used by each Speed Dialing group Refer to 13 03 Speed Dialing Group Assignment for Extensions on page 2 107 Input Data Speed Dialing Group Number 1 50 Item No Item Input Data Default 01 Starting Bin Address 0 990 All Group 0 0 Ending Bin Address 0 9 999 Conditions None Feature Cross Reference Speed Dial SL2100 ISSUE 2 0 2 106 Program 13 Speed Dial Program 13 ...

Page 131: ... Dialing Group for each extension There are 64 available Speed Dialing groups Input Data Extension Number Up to 8 digits Item No Item Input Data Description Default 01 Speed Dial Group 1 50 Assign group number for extension Assign each extension to a speed dialing group 1 Conditions None Feature Cross Reference Speed Dial ISSUE 2 0 SL2100 Programming Manual 2 107 Program 13 ...

Page 132: ...k access code No Setting 02 Name Chinese Character Name Chinese Char acter The Chinese character of a maxi mum of 12 characters Name Up to 12 char acters Per Speed Dialing bin 000 999 assign a name to be used when searching through the directory If a name is not assigned for a speed dial bin the speed dial entry will not be listed in the directory No Setting 03 Transfer Mode 0 Not Used Calls will ...

Page 133: ...gi tal IP Multiline Termi nal 5 Scale Pattern 1 2W Digital IP Multiline Terminal 6 Scale Pattern 2 2W Digital IP Multiline Terminal 7 Scale Pattern 3 2W Digital IP Multiline Terminal 8 Scale Pattern 4 2W Digital IP Multiline Terminal 9 Scale Pattern 5 2W Digital IP Multiline Terminal 10 Pattern 5 2W Dig ital IP Multiline Termi nal 11 Pattern 6 2W Dig ital IP Multiline Termi nal 12 Pattern 7 2W Dig...

Page 134: ...Input Data Description Default Related Program 12 Type 0 None 1 Work 2 Mobile 3 Voice Mail 4 Home 5 Other 0 Conditions None Feature Cross Reference Speed Dial SL2100 ISSUE 2 0 2 110 Program 13 Speed Dial Program 13 ...

Page 135: ...ry of 0 no setting then seizing a line follows the trunk access group routing of the caller s extension refer to Program 14 06 This setting is available only in External Speed Dialing Mode Program 13 01 01 Input Data Speed Dialing Bin Number 000 999 Item No Item Input Data Default 01 Trunk Group Route 0 50 No Setting Conditions None Feature Cross Reference Speed Dial ISSUE 2 0 SL2100 Programming M...

Page 136: ... Dial Number 001 100 Item No Item Input Data Default 01 Speed Dialing Data 1 9 0 Pause Press line key 1 Recall Flash Press line key 2 Code to wait for answer supervision in ISDN Press line key 3 Maximum 36 digits No Setting Name Maximum 12 Characters Use dial pad to enter name 02 Type 0 None 1 Office 2 Mobile 3 Voice Mail 4 Home 5 Other 0 Conditions None Feature Cross Reference Speed Dial SL2100 I...

Page 137: ...11 Speed Dial Group Name to set the name of Speed Dial Group Name Input Data Group Number 1 50 Item No Item Input Data Default 01 Group Name Up to 12 characters 1 ABB GROUP01 50 ABB GROUP50 Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 113 Program 13 ...

Page 138: ... by the trunk when it is part of an Unsupervised Confer ence 32 0 dB 05 Receive Gain Level for Confer ence and Trans fer Calls 1 57 15 5 dB 12 5 dB Use this option to select the CODEC gain type used by the trunk when it is part of an Unsupervised Confer ence 16 8 dB 06 SMDR Printout 0 No trunk will not be reported in the SMDR print out 1 Yes trunk will be reported in the SMDR print out This option...

Page 139: ...Hold longer than a pro grammed interval Program 24 01 05 If disabled forced dis connection does not occur Program 24 01 01 also affects this option 0 24 01 01 24 01 05 17 Trunk to Trunk Warning Tone for Long Conversa tion Alarm 0 Disable No 1 Enable Yes Use this option to enable or disable the Warning Tone for Long Conver sation feature for DISA callers 0 18 Warning Beep Tone Signaling 0 Disable N...

Page 140: ...lable Yes 0 36 Calling Party Name notifica tion ISDN Trunk 0 Off when set the system will not send any outbound calling party information 1 On when set to ON the system will send calling party informa tion This program enables disabled the ability to send calling party name in formation on a per trunk basis 0 38 Outgoing CLI se lection 0 Contract Number 1 Extension Number 2 Extended Table 3 PRG21 ...

Page 141: ... gram is set to 1 the caller name in formation the network provides is ig nored 0 46 Collect Call Blocking 0 Disable 1 Enable Can block the Collect only when ISDN line is in use 0 20 09 09 47 DTMF Receiver Type 1 3 Type 1 Type 3 1 Default Item01 Trunk Name Trunk Port Number Name 1 Line 001 2 Line 002 128 Line 128 Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 11...

Page 142: ...e trunks to ring and light cor rectly 1 03 Flash Type 0 Open Loop Flash 1 Ground This option selects the flash type open loop flash or ground Always set this option for open loop flash 0 04 Hooking Type 0 Timed Flash Hook ing 1 Disconnect Cut This option lets you use Flash for Timed Flash Program 81 01 14 or Disconnect Program 81 01 15 A user implements Flash by pressing the FLASH key while on a t...

Page 143: ... No 1 Enable Yes 0 10 Caller ID 0 Off Caller ID not displayed 1 On Caller ID is displayed Enable or disable a trunk ability to receive Caller ID information 1 11 Next Trunk in Ro tary if No Dial Tone 0 Disable No 1 Enable Yes Use this option to enable disable the system ability to skip over a trunk if dial tone is not detected This option pertains to calls placed using Speed Dial ARS Last Number R...

Page 144: ...Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 120 Program 14 Trunk Basic Setup Program 14 ...

Page 145: ...a PBX There is one item for each mode Input Data Trunk Port Number 1 128 Day Night Mode 1 8 Item No Item Input Data Default Related Pro gram 01 Type of Connection 0 Stand Alone Trunk 1 Behind PBX PBX 2 Not Used 3 CTX assume 9 0 22 02 Conditions None Feature Cross Reference Central Office Calls Placing ISSUE 2 0 SL2100 Programming Manual 2 121 Program 14 ...

Page 146: ...e group When users dial up the trunk group they seize the trunks in the order you specify in the outbound priority entry Input Data Trunk Port Number 1 128 Item No Item Input Data 01 Trunk Group Number 0 50 Priority Number 1 128 Default Trunk Port Group Priority 1 1 1 128 1 128 Conditions None Feature Cross Reference Trunk Groups SL2100 ISSUE 2 0 2 122 Program 14 Trunk Basic Setup Program 14 ...

Page 147: ...four trunk groups Route Number 1 Order 1 Trunk Group 1 Order 2 Trunk Group 2 For the above setting if all the lines in trunk group 1 are busy the system searches for an idle line in trunk group 2 With more than four trunk groups Route Number 1 Order 1 Trunk Group 1 Order 2 Trunk Group 2 Order 3 Trunk Group 3 Order 4 1002 Jump To Route Number 2 Route Number 2 Order 1 Trunk Group 4 Order 2 Trunk Gro...

Page 148: ... specified 2 0 Not specified 3 0 Not specified 4 0 Not specified 1 0 Not specified 2 0 Not specified 3 0 Not specified 4 0 Not specified Route 50 1 0 Not specified 2 0 Not specified 3 0 Not specified 4 0 Not specified Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 124 Program 14 Trunk Basic Setup Program 14 ...

Page 149: ...runk Access Maps to extensions Each trunk can have one of eight access options for each Access Map Emergency calls will override Program 14 07 settings Input Data Access Map Number 1 128 Item No Item Input Data Description Default 01 Access Map 0 No access 1 Outgoing access only 2 Incoming access only 3 Access only when trunk on Hold 4 Outgoing access and access when trunk on Hold 5 Incoming acces...

Page 150: ...ult 1 7 T R H 2 7 T R H 128 7 T R H 128 1 7 T R H 2 7 T R H 128 7 T R H Conditions None Feature Cross Reference Central Office Calls Answering Central Office Calls Placing SL2100 ISSUE 2 0 2 126 Program 14 Trunk Basic Setup Program 14 ...

Page 151: ...COI port Input Data Trunk Port Number 1 128 Item No Item Input Data Description Default 01 MOH Type 0 Internal External MOH 1 BGM Source Select whether the system will use the built in Music on Hold External Music on Hold or a Customer provided source con nected to the BGM port 0 Conditions None Feature Cross Reference Music on Hold ISSUE 2 0 SL2100 Programming Manual 2 127 Program 14 ...

Page 152: ...tination in Program 15 12 is followed Input Data Trunk Port Number 1 128 Item No Item Input Data Description Default 01 Recording Destina tion Extension Num ber Maximum eight digits Enter the extension number where the trunk calls should be recorded No Setting 02 Automatic Recording for Incoming Calls 0 Off 1 On Determine if incoming trunk calls should be automatically recorded 0 Conditions None F...

Page 153: ...s used only for H 323 Input Data Trunk Port Number 1 128 Item No Item Input Data Default 01 IP Trunk ID 0 65535 0 No Setting 0 Conditions This Data is referred to at IP trunk outgoing call or IP trunk incoming call This ID is notified at IP trunk outgoing call It is not notified when ID is 0 Incoming Call arrives to the trunk port of the same ID as ID notified from the partner system Feature Cross...

Page 154: ... 12 SIP Register ID Setup for IP Trunk to define the SIP Register ID for IP Trunks Input Data Trunk Port Number 1 128 Item No Item Input Data Default 01 Register ID 0 31 0 02 Pilot Register ID 0 31 0 Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 130 Program 14 Trunk Basic Setup Program 14 ...

Page 155: ...Item No Item Input Data Description Default 01 IP Trunk Type 0 None 1 SIP 2 H 323 3 CCIS Read Only Show IP trunk type 0 03 P2P Mode 0 Disable 1 Enable Enable or disable the peer to peer feature for SIP Trunk 0 05 SIP Profile 1 Profile 1 2 Profile 2 3 Profile 3 4 Profile 4 5 Profile 5 6 Profile 6 1 Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 131 Program 14 ...

Page 156: ...2 03 SMDR Printout 0 None Station will not be reported in the SMDR print out 1 Yes Station will be reported in the SMDR print out Use this option to include or exclude the extension in the SMDR report 1 04 ISDN Caller ID 0 Disabled CPN is NOT sent 1 Enabled CPN is sent If both Program 15 01 04 and 10 03 05 are enabled the system includes Caller ID in the Setup mes sage as Presentation Allowed If t...

Page 157: ...ine Termi nal 6 Melody2 2W Digi tal IP Multiline Termi nal 7 Melody3 2W Digi tal IP Multiline Termi nal 8 Melody4 2W Digi tal IP Multiline Termi nal When an incoming call is received from the extension defined in this PRG this item defines the ringtone presented 0 15 02 03 14 SMDR output of made intercom calls 0 Disable 1 Enable When set 0 it will not record the in ternal calls that been made 0 15...

Page 158: ... the extension port you are programming To select options 6 11 dial 6 or press Help until 2 shows in the far right of screen then press line keys 1 6 To select options 12 16 dial 12 or press Help until 3 shows in the far right of screen then press line keys 1 6 1 02 Trunk Ring Tone 1 High 2W Digital IP Multiline Terminal 2 Medium 2W Digi tal IP Multiline Termi nal 3 Low 2W Digital IP Multiline Ter...

Page 159: ...ption selection 2 refer also to Program 81 01 14 0 06 Hold Key Operat ing Mode 0 Normal Hold 1 Exclusive Hold Use this option to set the function of the Multiline Hold key The Hold key can activate normal Hold or Exclu sive Hold 0 07 Automatic Hold for CO Lines 0 Hold 1 Disconnect Cut When talking on a CO call and an other CO line key is pressed the original trunk is placed on Hold 0 or Disconnect...

Page 160: ...ng OTG 2 Ignore Determine whether a Virtual Exten sion VE should function as a DSS key or a Virtual Extension When DSS 0 is selected the key func tions as a DSS key to the extension and for incoming calls to that exten sion When Outgoing 1 is selected the key functions as a virtual exten sion and can be used for incoming and outgoing calls When Ignore 2 is selected the key functions can re ceive i...

Page 161: ...ge Waiting Lamp Cycle for Calling Exten sion 1 Cycle 1 2 Cycle 2 3 Cycle 3 4 Cycle 4 5 Cycle 5 6 Cycle 6 7 Cycle 7 Select the cycle method that the Large LED flashes when the exten sion has set Message Waiting 3 36 Message Waiting Lamp Cycle for Called Extension 1 Cycle 1 2 Cycle 2 3 Cycle 3 4 Cycle 4 5 Cycle 5 6 Cycle 6 7 Cycle 7 Select the cycle method that the Large LED flashes when the exten s...

Page 162: ...8 Short Ring Setup 0 Disable 1 Enable 0 80 09 01 80 09 02 80 09 03 49 Button kit Infor mation of Multi line Telephone 0 15 0 50 Mute Lamp Sta tus Change 0 normal 1 Lamp Status Change 0 52 Voice Mail Mes sage Waiting Lamp Setup 0 Light the VM F Key only 1 Light the MW lamp only 2 Light both MW Lamp and VM Key This program is not followed if one of the F keys is assigned as a VM key of some other ma...

Page 163: ...ogram 15 02 35 36 38 Programs 15 02 35 36 and 38 Input Cycle 1 Cycle 1 500 ms ON 500 ms OFF 2 Cycle 2 250 ms ON 250 ms OFF 3 Cycle 3 125 ms ON 125 ms OFF 4 Cycle 4 125 ms ON 125 ms OFF 125 ms ON 625 ms OFF 5 Cycle 5 875 ms ON 125 ms OFF 6 Cycle 6 625 ms ON 125 ms OFF 125 ms ON 125 ms OFF 7 Cycle 7 1000 ms ON Program 15 02 Incoming Signal Frequency Patterns Incoming Signal Fre quency Pattern Type F...

Page 164: ...Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 140 Program 15 Extension Basic Setup Program 15 ...

Page 165: ...he previous default of 1 is saved from the prior database so this option must be changed man ually Port 1 112 1 DTMF Port 113 128 0 DP 15 03 03 45 01 01 03 Terminal Type 0 Normal 1 Special Enter 1 for this option to allow a sin gle line port to receive DTMF tones after the initial call setup Enter 0 to have the port ignore DTMF tones af ter the initial call setup For Voice Mail always enter 1 e g ...

Page 166: ...Determine what the display shows when a multiline terminal receives a forwarded outside call 0 15 Disconnect with out dial after hooking hold 0 Normal 1 Disconnect Determine whether or not to discon nect a held call when on hook with out any dialing after hooking hold 0 16 Special DTMF Protocol Send 0 No 1 Yes Determine whether or not to send the extension number of the phone forwarded to the exte...

Page 167: ...mal Normal Idle Idle Idle Outgoing Call Incoming Call Call Pickup 1 Off Hook 2 Calling Ringing 3 Answer 4 Detect Hang Up 5 On Hook Conditions None Feature Cross Reference Single Line Telephones ISSUE 2 0 SL2100 Programming Manual 2 143 Program 15 ...

Page 168: ...ension in which the MAC address matches 00 00 00 00 00 00 15 05 01 04 Nickname Up to 48 characters Nickname section on Invite mes sage Example Extension 100 has a Nickname set to PAUL Extension 101 has command 15 05 17 set to Nickname The inbound call to extension 101 from 100 shows PAUL Nickname must be unique in the system No Setting 15 05 17 07 Using IP Address 0 0 0 0 255 255 255 255 15 05 01 ...

Page 169: ...SIP Multiline telephone is using manual auto registration as sign each phone a unique personal index Then go to command 84 22 to assign the user name and pass word 0 84 22 28 Addition Infor mation Setup 0 Do not inform 1 Inform Select whether to inform of addition al information or not 0 15 01 01 15 02 13 15 02 15 15 02 34 29 Terminal WAN side IP Address 0 0 0 0 255 255 255 255 0 0 0 0 30 DTMF Pla...

Page 170: ... pire Timer for NAT 0 Disable 60 65535 sec On a per station basis this setting defines the SIP registration expiry timer This setting applies to IP Mul tiline Terminals or Standard SIP Ter minal connected via NAPT If this value is set to 0 for a NAPT termi nal the value in PRG 84 23 01 for IP Multiline Terminals or PRG 10 33 01 for Standard SIP Termi nal are applied 180 84 23 01 48 Subscriber Ex p...

Page 171: ...Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 147 Program 15 ...

Page 172: ...ng calls on trunks to which it has outgoing access Use Program 14 07 to define the available access maps Input Data Extension Number Maximum eight digits Day Night Mode 1 8 Item No Item Input Data Default Related Program 01 Trunk Access Map Number 1 128 1 14 07 Conditions None Feature Cross Reference Central Office Calls Answering Central Office Calls Placing SL2100 ISSUE 2 0 2 148 Program 15 Exte...

Page 173: ...e any displayed code Input Data Extension Number Maximum eight digits Key Number 1 32 Default Settings Line Key Function Number Additional Data LK01 01 Trunk Line Key 1 LK12 01 Trunk Line Key 12 LK13 0 No Setting 0 No Setting LK32 0 No Setting 0 No Setting Item No Item Input Data Additional Data 01 Line Key Number 1 32 Refer to Table 2 3 Function Number List on page 2 150 Function Number 0 99 0 99...

Page 174: ...l Forward Busy None Extension number or Any num ber Max 36 digits Slow Blink Red SET UP Fast Blink Red To be set up 12 Call Forward No Answer None Extension number or Any num ber Max 36 digits Slow Blink Red SET UP Fast Blink Red To be set up 13 Call Forward Busy No Answer None Extension number or Any num ber Max 36 digits Slow Blink Red SET UP Fast Blink Red To be set up 14 Call Forward Both Ring...

Page 175: ...5 Camp On On Red Active 36 Step Call None 37 DND FWD Over ride Call None 38 Message Waiting None 39 Room Monitoring Slow Blink Red Monitoring Fast Blink Red To be monitored 41 Buzzer Extension Number On Red Calling party Fast Blink Red Called party 42 Boss Secretary Call Extension Number On Red Active 43 Series Call None 44 Common Hold None 45 Exclusive Hold None 46 Department Group Log Out On Red...

Page 176: ...ad Hold Key 74 Keypad RE TRIEVE Key 75 Keypad Confer ence Key 76 Application Key Any dial data 8 dig it None 77 Voice Mail In Skin Extension Number or Pilot Number InMail 2W IP Multiline Terminal Own Mailbox Fixed on Lamp Cycle 3 Green Other Mailbox Set with PRG 15 02 38 Red External Voice Mail On Red Access to Voice Mail 2W IP Multiline Terminal Own Mailbox Fixed on Lamp Cycle 3 Green Other Mailb...

Page 177: ...tup Busy calls On Red Setup Busy No answer calls 97 Door Box Access Key Door Box Number 1 6 On Red Doorphone Busy Off Doorphone Idle Fast Blink Red Doorphone Incoming 02 Cutting the tel ephone power Package Number 2 12 On Red Set Off Cancel 03 Remote Moni tor Permit Slow Blink Red Remote Monitor Permit Off Remote Monitor Deny 04 Change Restric tion Class None Password PRG 21 14 07 Fix Operation Mo...

Page 178: ...15 13 02 to as sign the loop key to a trunk group 0 Incoming 1 Outgoing 2 Both None 06 Trunk Access via Networking Network System No 1 50 None 07 Station Park Hold None Slow Blink Green Holding own Fast Blink Green Recall own 10 ACD Log in Log out On Logged in Off Logged out 12 ACD Emergency call On While calling your supervisor or after being an swered by your supervisor Fast Blink Supervisor whi...

Page 179: ...e Terminal Rapid Blink LED pattern 3 2W Digital IP Multiline Terminal Slow Blink General Function Level LED pattern 5 2W Digital IP Multiline Terminal Slow Blink Appearance Function Level LED pattern 1 Fast Blink LED pattern 3 2W Digital IP Multiline Terminal Stutter Blink LED pattern 4 2W Digital IP Multiline Terminal Conditions When a key is programmed using service code 752 it cannot be program...

Page 180: ...oming extension ring tone 5 Melody1 2W Digital IP Multiline Termi nal 6 Melody2 2W Digital IP Multiline Termi nal 7 Melody3 2W Digital IP Multiline Termi nal 8 Melody4 2W Digital IP Multiline Termi nal When an extension or a virtual extension is assigned to the function key on the key telephone select the ring tone when re ceiving a call on that key 0 Table 2 5 Program 15 08 Incoming Signal Freque...

Page 181: ...60 Hz 540 Hz 540 Hz 540 Hz 16 Hz 16 Hz 16 Hz Pattern 6 High Middle Low 1400 Hz 760 Hz 660 Hz 540 Hz 540 Hz 540 Hz 8 Hz 8 Hz 8 Hz Pattern 7 High Middle Low 2000 Hz 2000 Hz 1100 Hz 1100 Hz 540 Hz 760 Hz 16 Hz 16 Hz 16 Hz Pattern 8 High Middle Low 2000 Hz 2000 Hz 1100 Hz 1100 Hz 540 Hz 760 Hz 8 Hz 8 Hz 8 Hz Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 157 Program...

Page 182: ...sign extension numbers and names to virtual extension ports in Program 15 01 Program Virtual Extension keys in Program 15 07 code 03 There are 50 Virtual Extension Ports Input Data Extension Number Maximum eight digits Key Number 01 32 Day Night Mode 1 8 Item No Item Input Data Default 01 Ringing 0 No Ringing 1 Ring 0 Conditions Program the Multiple Directory Number function keys NOT to ring befor...

Page 183: ...Or der 1 4 When two or more virtual extensions are set on a function key on the tele phone and the tone pat tern by which the sound of each extension differs the priority of ring sound is set up 15 08 Data 0 8 0 Tone Pattern 1 1 Tone Pattern 2 2 Tone Pattern 3 3 Tone Pattern 4 4 Incoming extension ring tone 5 Melody1 2W Digital IP Multiline Termi nal 6 Melody2 2W Digital IP Multiline Termi nal 7 M...

Page 184: ...Feature Cross Reference None SL2100 ISSUE 2 0 2 160 Program 15 Extension Basic Setup Program 15 ...

Page 185: ...1 04 and names Program 15 01 to virtual extension ports Program Multiple Directory Number virtual extension keys in Program 15 07 code 03 Input Data Extension Number Maximum eight digits Key Number 01 32 Day Night Mode 1 8 Item No Item Input Data Default Related Program 01 Ringing 0 Immediate Ring 1 Delayed Ring 0 20 04 03 15 09 01 Conditions Program the Virtual Extension keys NOT to ring before r...

Page 186: ...on in Program 15 12 is followed Input Data Extension Number Maximum eight digits Item No Item Input Data Description Default 01 Recording Destina tion Extension Num ber Maximum eight digits Enter the extension number to which the trunk calls should be recorded No Setting 02 Automatic Recording for Incoming Calls 0 Off 1 On Determine if an extension incoming calls should be automatically recorded 0...

Page 187: ...ries in both item 1 and 2 Input Data Extension Number Maximum eight digits Key Number 01 32 Item No Item Input Data Default 01 Outgoing Option 0 50 0 Assigns the Loop Key for ARS 1 50 As signs the Loop Key to the trunk group specified 0 02 Incoming Option 0 50 0 Assigns the Loop Key to all trunk groups 1 50 Assigns the Loop key to the trunk group specified 0 Conditions Please set Loop Key at Progr...

Page 188: ...mber Maximum eight digits Key Number 01 10 Item No Item Input Data Description Default 01 Dial Data Maximum of 36 digits 0 9 P R Wait for Answer Su pervision ISDN trunks only P Pause Analog Trunk Only R Hook flash Analog Trunk Only If PRG 15 02 60 is set to a 0 then the stations personal speed dial entries are programmed here Per key number 1 10 assign the tele phone number that is to be called wh...

Page 189: ... 16 SIP Register ID Setup for Extension to define the SIP Register ID for Extensions Input Data Extension Number Maximum eight digits Profile 1 6 Item No Item Input Data Default 01 Register ID None 0 31 No Setting Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 165 Program 15 ...

Page 190: ... the message waiting LED Flash assignment on each CO line Input Data Extension Number including Virtual Extensions Up to eight digits Trunk Port Number 1 128 Item No Item Input Data Default 01 LED Flash Assignment 0 LED Off 1 LED On 0 Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 166 Program 15 Extension Basic Setup Program 15 ...

Page 191: ... to a 0 the caller ID of a trunk call station call pointed to a vir tual extension will not be displayed if the virtual extension is not set to ring When set to a 1 the caller ID of a trunk call pointed to a virtual ex tension will be displayed if the virtual extension is not set to ring Station calls to a virtual that is not assigned to ring will display the station name or number if PRG 15 18 04...

Page 192: ...Condition If a DIL rings a Virtual Extension the Virtual Extension Key Operation Mode must be set to 1 Feature Cross Reference None SL2100 ISSUE 2 0 2 168 Program 15 Extension Basic Setup Program 15 ...

Page 193: ...a Default 01 Name Up to 13 characters Refer below Name Chinese Character The Chinese character of a maximum of 6 characters Default Key No Name Name Chinese Character LK01 CO 001 All Blank LK06 LK07 LK08 CO 008 LK09 All Blank LK32 All Blank All Blank Depend on PRG15 07 01 When Chinese characters is inputted if character is not inputted it is an error It is not an error when only character is input...

Page 194: ...for the call to cut through on ALL line types 1 On Analog Line User must dial when answered for the call to cut through on Analog lines only 2 Never When the call is answered the call is immediately cuts through Per Mobile Extension assigned in PRG 11 02 select whether a confirmation is re quired user dials to allow the call to cut through when answered 0 03 Trunk Access Code 0 Normal Trunk Ac ces...

Page 195: ...nsion When Program 15 24 03 is set to 1 this Program cannot be changed from 0 0 0 0 except using PCProgramming 0 0 0 0 02 Call Procedure Port 1 65535 Call procedure port of the standard SIP terminal that is used as SIP extension 5060 03 Registration Setting when REGISTER isn t used 0 Disable 1 Enable Enables or disables the Registration meth od An error will occur if Program 15 24 01 is 0 0 0 0 an...

Page 196: ...its Item No Item Input Data Default 01 Incoming Call Notify Event 0 Disable 1 Enable 1 02 Automatically Screen Change while Incoming Call 0 Disable 1 Enable 1 03 Automatic Display Setting while idle 0 Disable 1 4 page1 page4 0 04 Automatic Display Setting while speaking 0 Disable 1 4 page1 page4 0 Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 172 Program 15 Extension Basic Setup ...

Page 197: ...W Digital IP Multiline Terminal 2 Middle 2W Digital IP Multiline Ter minal 3 Low 2W Digital IP Multiline Terminal 4 Melody1 2W Digi tal IP Multiline Termi nal 5 Melody2 2W Digi tal IP Multiline Termi nal 6 Melody3 2W Digi tal IP Multiline Termi nal 7 Melody4 2W Digi tal IP Multiline Termi nal 8 Melody5 2W Digi tal IP Multiline Termi nal Assign individual ring tones at ex tension for each trunk and...

Page 198: ...Feature Cross Reference None SL2100 ISSUE 2 0 2 174 Program 15 Extension Basic Setup Program 15 ...

Page 199: ...ilable department number This only occurs for calls to the ex tension directly not the department number assigned in Program 11 07 0 16 02 04 Hunting Mode 0 Stop at last mem ber non loop 1 Circular Use this option to set the action tak en when a call reaches the last ex tension in the Department Group 0 hunting stopped 1 hunting re peats with circular routing through the Department Group 0 16 02 0...

Page 200: ...y 0 09 Department Hunting No An swer Time 0 64800 seconds Set how long a call rings a Depart ment group extension before hunt ing occurs 15 10 Enhanced Hunt Type 0 No hunting 1 Hunting When Busy 2 Hunting When Not Answered 3 Hunting When Busy or No Answer Set the type of hunting for each Ex tension Department Group 0 Conditions None Feature Cross Reference Department Calling SL2100 ISSUE 2 0 2 176...

Page 201: ...es to the group the extensions ring in order of their priority Input Data Extension Number Maximum eight digits Item No Item Input Data Default Description Related Program 01 Group Num ber 1 50 1 xxx See Set up the Department Group called by the pilot number and the exten sion priority when a group is called Call Pickup Groups are set up in 23 02 11 07 16 01 Priority 1 200 The initial value of a p...

Page 202: ...are 50 available Department Groups Input Data Department Extension Group Number 1 50 Item No Item Input Data Description 01 Secondary Extension Num ber 1 16 This program is set up when placing tele phones in two or more groups Extension Number Maximum 8 digits Priority Order 0 200 Default All extension groups No Setting Conditions None Feature Cross Reference Department Calling SL2100 ISSUE 2 0 2 ...

Page 203: ...is Each department group can restrict calls to up to 8 department groups in Department Group Departmental Call Restriction Input Data Extension Department Group Number 1 50 Restricted Group Index 1 8 Item No Item Input Data Description Default 01 Restrict Department Group Number 0 50 Calls between members of different De partment Station groups can be restricted on a per group basis 0 Conditions N...

Page 204: ...ignal 30 11 11 12 07 Callback Ring Duration Time 0 64800 seconds Callback rings an extension for this time 15 11 12 05 15 07 35 08 Trunk Queuing Callback Time 0 64800 seconds Trunk Queuing callback rings an ex tension for this time 15 11 12 05 15 07 35 09 Callback Trunk Queuing Cancel Time 0 64800 seconds The system cancels an extension Callback or Trunk Queuing request after this time 64800 11 12...

Page 205: ...sTone for Mobile Extension Setting 0 Disable 1 Enable Enable Disable the ProgressiveTone when calling a Mobile Extension 1 21 Recording opera tion on hold 0 Continue 1 Exit 1 Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 181 Program 20 ...

Page 206: ...able 0 an exten sion ability to an swer a call after it has been trans ferred but before it is answered 1 05 Headset Busy Mode 0 No Disable 1 Yes Enable Set the condi tions under which a headset exten sion is busy to in coming callers 0 20 09 07 06 Pre selection Time 0 64800 seconds When a multiline terminal user pre selects a line key the system re members the pre selection for this time 5 07 Dis...

Page 207: ...able Voice 1 Enable Signal Use this option to enable or disable Forced Intercom Ringing If ena bled incoming In tercom calls nor mally ring If disa bled Intercom calls voice an nounce 1 15 Caller ID Display Mode 0 Name and Number Both 1 Name Preference 2 Number Preference 0 18 Dialing Record Dis play Time 0 64800 seconds 30 19 DSS Key Virtual Extension Mode 0 No 1 Yes Sets the mode of a virtual ex...

Page 208: ...M WWW hh mm 24H type6 hh mm MMM DD WWW 24H type7 MM DD WWW hh mm 24H type8 hh mm WWW DD MMM 24H MM Month Ex 1 10 MMM Month Ex JAN DD Day Ex 1 31 WWW Day of Week Ex MON AP AM PM hh Hour Ex 6 18 mm Minute Ex 05 Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 184 Program 20 System Option Setup Program 20 ...

Page 209: ...ephone on a trunk in a buffer Af ter all the digits are received the system sends all the digits to the trunk If the time space between digits is longer than the time in Item 4 the system considers all digits received Type 1 The system passes the received digits from the single line telephone to the trunk immediate ly If the single line telephone has a Last Number Dial key without a pause this key...

Page 210: ...time expires from the time when a single line telephone is off hook the system sets the single line telephone to headset ringing mode 5 20 13 38 07 Trunk Call Dial Forced Sending Start Time Forced Dial 0 64800 seconds 0 20 03 03 20 03 04 Conditions None Feature Cross Reference Single Line Telephones SL2100 ISSUE 2 0 2 186 Program 20 System Option Setup Program 20 ...

Page 211: ...seconds Virtual Extensions set for Delayed Ringing see Program 15 11 ring the extension after this time 10 04 Virtual Extension Key Seize Mode 0 Normal 1 Enhanced Option When set to Enhanced the BLF will not show as being busy when the station is on a trunk call When set to Normal the BLF will show as being busy when on a trunk call 1 05 Ringtone mode for incoming to VE 0 Off 1 On Enable the disti...

Page 212: ...tions in each Class of Service refer to Programs 20 07 through 20 13 You make eight entries for Program 20 06 one for each Night Service Mode Input Data Extension Number Maximum eight digits Day Night Mode 1 8 Item No Item Input Data Default 01 Class of Service for Extensions 1 15 Extension 101 is Class 15 and other Extension are Class 1 Conditions None Feature Cross Reference Class of Service SL2...

Page 213: ...r Group Speed Dialing numbers COS1 14 COS15 1 11 10 04 05 Set Cancel Auto matic Trunk to Trunk Transfer 0 Off 1 On Turns off or on an extension user ability to use the Trunk to Trunk For warding service codes COS1 14 COS15 0 11 10 06 11 10 07 11 10 08 06 Charging Cost Display 0 Off 1 On COS1 14 COS15 0 1 11 10 09 10 Programmable Function Key Programming Appearance Level 0 Off 1 On Turns off or on ...

Page 214: ...PRG 20 06 01 this program is used to allow or de ny the stations ability to set or can cel the Private Call Refuse feature COS1 14 COS15 1 11 10 32 25 Set Cancel Caller ID Refuse 0 Off User cannot control the feature 1 On Enable or Disable an extension abil ity to set or cancel Caller ID Refuse COS1 14 COS15 1 11 10 33 11 10 34 26 Dial In Mode Switch 0 Off Station cannot control DDI switching 1 On...

Page 215: ...peed dial numbers COS 1 15 1 05 Dial Number Pre view Preset Dial 0 Off 1 On Turns off or on an extension for us ing Dial Number Preview COS 1 15 1 06 Toll Restriction Override 0 Off 1 On Turns off or on Toll Restricting Over ride Service Code 663 COS 1 15 0 21 01 07 21 07 07 Repeat Redial 0 Off 1 On Turns off or on an extension to use Repeat Redial COS 1 15 1 08 Toll Restriction Dial Block 0 Off 1...

Page 216: ...n an extension ability to override the trunk access map programming for outgoing calls COS 1 15 0 19 Hotline for SPK 0 Off 1 On The ability of an extension to have Hotline activated or deactivated when going off hook via the speaker key COS 1 15 0 20 08 09 20 Hot Key Pad 0 Off 1 On The ability of an extension to make a call by just dialing the number without first going off hook COS 1 15 0 21 Auto...

Page 217: ...ut has not yet been an swered the second caller hears busy regardless of this program setting On TELPro WebPro PCPro Item name is changed to 2nd External Call from 2nd Cal DID Ovrride COS 1 15 1 02 Caller ID Display 0 Off 1 On Turns off or on the Caller ID display at an extension COS 1 15 1 04 Notification for Incoming Call List Existence 0 Off 1 On Determines whether or not an ex tension display ...

Page 218: ... set DND dur ing an incoming call the call for the terminal stops immediately When set to 1 and if set DND dur ing an incoming call the call for the terminal continues ringing and set for the next call COS 1 15 1 Conditions None Feature Cross Reference Class of Service SL2100 ISSUE 2 0 2 194 Program 20 System Option Setup Program 20 ...

Page 219: ...up tele phone 0 Off 1 On Turns off or on an extension to be picked up by a call pickup COS 1 15 1 05 Directed Call Pickup for Own Group 0 Off 1 On Turns off or on Directed Call Pickup for calls ringing an extension Pickup Group Service Code 756 COS 1 15 1 06 Meet Me Conference and Paging 0 Off 1 On Turns off or on an extension to use Meet Me Conference and Paging COS 1 15 1 07 Automatic Off Hook A...

Page 220: ...Feature Cross Reference None SL2100 ISSUE 2 0 2 196 Program 20 System Option Setup Program 20 ...

Page 221: ... 07 Transfer Without Holding 0 Off 1 On Turns off or on an extension ability to use Transfer Without Holding COS 1 15 0 08 Transfer Information Display 0 Off 1 On Turns off or on an extension ability for in coming Transfer preanswer display COS 1 15 1 09 Group Hold Initiate 0 Off 1 On Turns off or on an extension ability to ini tiate a Group Hold COS 1 15 1 10 Group Hold Answer 0 Off 1 On Turns of...

Page 222: ...nce call automatically when they hang up COS 1 15 0 22 Restricted Unsuper vised Conference 0 Allow 1 Deny Allow 0 or Deny 1 an extension ability to initiate an unsupervised conference COS 1 15 0 23 CAR VE Call Forward Set Cancel 0 Off 1 On Turn on or off an extension ability to set or cancel call forwarding for a virtual exten sion COS 1 15 1 24 Trunk Park Hold Mode 0 Non Exclusive Hold Off 1 Excl...

Page 223: ...Service to define the Charging Cost service availability for each extension service class Input Data Class of Service Number 1 15 Item No Item Input Data Default 02 Advice of Charge ISDN AOC 0 Off 1 On COS 1 15 0 03 Cost Display TTU 0 Off 1 On COS 1 15 1 Conditions None Feature Cross Reference Class of Service ISSUE 2 0 SL2100 Programming Manual 2 199 Program 20 ...

Page 224: ...e Call Forwarding DND Over ride COS 1 15 1 05 Intercom Off Hook Signaling 0 Off ICM off hook signaling disabled 1 On ICM off hook signaling enabled Turns off or on an extension ability to receive off hook signals COS 1 15 1 06 Automatic Off Hook Signaling Automatic Over ride 0 Off manually 1 On automatically Allows a busy extension ability to manually 0 or automatically 1 re ceive off hook signals...

Page 225: ...Turns off or on an extension user ability to use Selectable Display Messaging 1 20 Account Code Toll Restriction Operator Alert Restricted Oper ation Transfer 0 Off Call restricted 1 On Call routed to operator Turns off or on operator alert when an extension user improperly enters an Account Code or violates Toll Re striction COS 1 15 0 21 Extension Name 0 Off 1 On Turns off or on an extension use...

Page 226: ... Ringing for SLT 0 Off 1 On Turn off or on an extension user ability to use the Headset ringing COS 1 15 0 39 ACD Queue Sta tus Display 0 Off 1 On Turn off or on the ACD Queue Sta tus Display for an extension Class of Service Any extension which has this option enabled also hears the queue alarm COS 1 15 0 41 20 40 Do Not Disturb 0 Off 1 On Turn off or on an extension user ability to set or cancel...

Page 227: ...g the phone COS 1 15 0 51 Number and Name appear in the Directory 0 Off 1 On Determine if an extension name and number will be listed On or unlis ted Off in the directory COS 1 15 1 52 VoIPDB All DSP Busy Display 0 Disable 1 Enable Set whether All DSP Busy alarm displays on LCD when the caller makes an IP call and there is no VoIPDB DSP resource COS 1 15 1 53 Language Selec tion for specific exten...

Page 228: ...ng or Automatic Route Selec tion ARS F Route COS 1 15 1 03 Trunk Group Access 0 Off 1 On This option enables or disables a DISA or tie trunk caller ability to access trunk groups for outside calls Service Code 704 COS 1 15 1 04 Outgoing System Speed Dial 0 Off 1 On This option enables or disables DISA or tie trunk caller ability to use the System Speed Dialing COS 1 15 0 05 Operator Calling 0 Off ...

Page 229: ...1 DISA Tie Trunk Barge In 0 Off 1 On This option enables or disables a DISA or tie trunk caller ability to use the Barge In COS 1 15 0 12 Retrieve Park Hold 0 Off 1 On This option enables or disables a DISA or tie trunk caller ability to retrieve a Park Hold call COS 1 15 1 Conditions None Feature Cross Reference Class of Service Direct Inward System Access DISA ISSUE 2 0 SL2100 Programming Manual...

Page 230: ...the E M Tie Line Ringing Cycle Number 1 13 12 07 Incoming Signal Type Door Box Ringing for SLT Ringing Cycle Number 1 13 8 08 Incoming Signal Type Virtual Ex tension Ring Ringing Cycle Number 1 13 8 09 Incoming Signal Type Callback Ringing Cycle Number 1 13 11 10 Incoming Signal Type Alarm for SLT Ringing Cycle Number 1 13 5 11 Incoming Signal Type VRS Wait ing Message Incoming Call Ringing Cycle ...

Page 231: ... Off 0 5 5 On 0 25 Off 0 25 6 On 0 5 Off 0 5 On 0 5 Off 1 5 7 On 0 25 Off 0 25 On 0 25 Off 5 25 8 On 0 375 Off 0 25 On 0 375 Off 2 0 9 On 0 25 Off 0 125 On 0 25 Off 0 125 On 0 25 Off 2 0 10 On 1 0 Off 4 0 11 On 0 25 Off 0 25 On 0 25 Off 4 25 12 On 1 0 Off 3 0 13 On 0 25 Off 0 25 On 0 25 Off 2 25 Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 207 Program 20 ...

Page 232: ... v 8 9 Enter characters W Z w z 9 0 Enter characters 0 ô õ ú å ä æ ö ü α ε θ В Enter characters π Σ σ Ω Accepts an entry only required if two letters on the same key are needed ex TOM Pressing again Space In system programming mode use the right arrow soft key instead to accept and or add a space Clear Back or DND 2W Digital IP Multiline Terminal Clear the character entry one character at a time F...

Page 233: ...ON VACATION UNTIL 11 MESSAGE 11 12 MESSAGE 12 13 MESSAGE 13 14 MESSAGE 14 15 MESSAGE 15 16 MESSAGE 16 17 MESSAGE 17 18 MESSAGE 18 19 MESSAGE 19 20 MESSAGE 20 Conditions Time value must be followed by two spaces Feature Cross Reference Selectable Display Messages ISSUE 2 0 SL2100 Programming Manual 2 209 Program 20 ...

Page 234: ...is option Input Data Operator Number 1 10 Item No Item Input Data Description Default Related Program 01 Operator s Ex tension Number Up to eight digits Define the extension numbers which are to be used by operators operator No 1 101 operator No 2 10 No Setting 11 01 20 01 01 02 Operator Con sole 0 Normal Key Set 1 Special Operator Console Determines an operator console type when any extension use...

Page 235: ...ort Such as DTMF re ceiver resources 10 04 Call Waiting Tone Timer 0 64800 seconds This option sets the time between Call Waiting tones This timer also sets the time between Off Hook Sig naling alerts 10 05 Multiline Confir mation Tone 0 64800 seconds 10 06 Interval of Call Waiting Tone 3 64800 seconds 10 07 Intrusion Tone Repeat Time 0 64800 seconds After a call is interrupted such as Barge In Vo...

Page 236: ... 0 Off 1 On If Caller ID Edit Mode is disabled 0 no access code will be added to the Caller ID If this option is ena bled 1 the access code entered in PRG 10 02 02 10 02 03 will be added to the beginning of the Caller ID 0 04 Wait Facility IE Timer 0 64800 seconds This timer is used with ISDN trunks to determine how long the system waits for the Caller ID name from the Telco 10 05 Caller ID Sender...

Page 237: ...Feature Cross Reference Caller ID ISSUE 2 0 SL2100 Programming Manual 2 213 Program 20 ...

Page 238: ...when no Caller ID information is received Input Data Item No Item Input Data Default 01 Private Call 24 Alphanumeric Characters PRIVATE 02 Call from Out of Service Area 24 Alphanumeric Characters OUT OF AREA 03 Call Information with Error 24 Alphanumeric Characters NO CALLER INFO Conditions None Feature Cross Reference Caller ID SL2100 ISSUE 2 0 2 214 Program 20 System Option Setup Program 20 ...

Page 239: ...arm 2 0 64800 seconds After the initial long toll call warning tone additional warning tones sound after this time 180 14 01 15 03 Long Conversa tion Cutoff for In coming Call 0 64800 seconds This timer determines how long the system waits before disconnecting an incoming call 0 14 01 14 04 Long Conversa tion Cutoff for Outgoing Call 0 64800 seconds This timer determines how long the system waits ...

Page 240: ... 0 64800 seconds 8 seconds 03 Trunk Virtual Bridge TSP 0 Disable No 1 Enable Yes Enable or disable the system to send trunk or virtual extension information to the TSP driver 0 04 The Timer that waits for an off hook for Single Line Telephone 0 64800 seconds 30 seconds 06 3rd Party CTI IP Ad dress 0 0 0 0 255 255 255 255 Displays the IP address of 3rd Party CTI Server currently connected 0 0 0 0 C...

Page 241: ...On 1 06 Call Proceeding Send Mode 0 Service Off 1 Service On 1 07 Local Busy Tone Mode Set When Dis connect Message Re ceived 0 Local Busy Tone Off 1 Busy Tone from NT network side 0 08 Use of Lower Layer Compatibility LLC 0 Disable Off 1 Enable On This Program must be set to 0 Disable for International Dialing when using Calling Number Presentation CPN from station 0 09 High Layer Compati bility ...

Page 242: ...N setup message is changed as fol lows When set to Include the CPN from the station or trunk is sent in the setup mes sage When set to Disable the CPN from the station or trunk is NOT sent in the setup message 0 19 Send Progress Mes sage on Forward 0 Disable 1 Enable When enabled if an ISDN call forwards out of the system a Progress Message will be sent for the initial call 0 20 Send Sending Com p...

Page 243: ...gram 20 26 Multiplier for Charging Cost to define the Multiplier for charging cost to each extension service class Input Data Service Class 1 15 Item No Item Input Data Default 01 Value 100 500 100 Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 219 Program 20 ...

Page 244: ...ning Tone is heard No Setting 14 01 25 20 28 03 24 02 07 24 02 10 25 07 07 25 07 08 02 Conversation Disconnect Code 0 9 Set for one digit only Input the code that can be dialed to disconnect the conversation after the Trunk to Trunk Release Warning Tone is heard No Setting 14 01 25 24 02 07 24 02 10 25 07 07 25 07 08 03 Conversation Continue Time 0 64800 seconds Input how long the conversation ex ...

Page 245: ...ou make eight entries for this Program one for each Night Service Mode This entry includes virtual extension numbers The details of classes are assigned by Program 20 31 Input Data Extension Number Up to eight digits Day Night Mode 1 8 Item No Item Input Data Default 01 Timer Class for Extension 0 15 0 Not assigned 0 Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual ...

Page 246: ...at can be assigned You make eight entries for this Program one for each Night Service Mode The details of classes are assigned by Program 20 31 Input Data Trunk Port Number 1 128 Day Night Mode 1 8 Item No Item Input Data Default 01 Timer Class for Trunks 0 15 0 Not assigned 0 Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 222 Program 20 System Option Setup Program 20 ...

Page 247: ...01 02 05 Trunk Interdigits Time Trunk I D Timer 0 64800 seconds The system waits for this time to ex pire before placing the call in a talk state Call Timer starts after time ex pires Voice Over and Barge In are not allowed until after time expires 5 21 01 03 06 Hotline Time Start Time Hot line Start 0 64800 seconds A Ringdown extension automatically calls the programmed destination af ter this ti...

Page 248: ...occurs after this time This also sets how long a Transferred call waits at an exten sion forwarded to Voice Mail before routing to the called extension mail box 10 24 02 03 16 Transfer Recall Time 0 64800 seconds An unanswered transferred call re calls after this time to the extension that initially transferred it 20 24 02 04 17 DID DISA No An swer Time Dis connect or IRG or VM 0 64800 seconds A V...

Page 249: ... sets the maximum length of Page announcements Affects External Paging only 1200 31 01 02 24 Mobile Extension answer time 0 64800 seconds 3 22 01 12 25 Mobile Extension callback time 1 64800 seconds 15 20 01 16 Conditions These timers are used when an extension or trunk is assigned to a class from 1 to 16 in 20 29 01 or 20 30 01 When the timer class is set to 0 the system wide timer is used All de...

Page 250: ...f a Remote Conference 8 04 Max Conference Duration 0 64800 seconds Define the maximum duration of a Remote Conference When this time passes the confer ence is disconnected by the SL2100 7200 05 End Tone Alert Time 0 64800 seconds Determine how long prior discon necting a Remote Conference call based on the maximum conference duration above the SL2100 should send out a beep This is used to warn the...

Page 251: ...Feature Cross Reference Conference Remote ISSUE 2 0 SL2100 Programming Manual 2 227 Program 20 ...

Page 252: ...tension s Operator Setting to assign an extension to an operator group Input Data Extension Number Up to eight digits Item No Item Input Data Default 01 Extension s Operator Setting 0 15 0 Not Set 0 Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 228 Program 20 System Option Setup Program 20 ...

Page 253: ...128 Item No Item Input Data Description Default 01 Trunk s Operator Set ting 0 15 0 No Setting Allows the user to select Operator Group per trunk when DISA is being used After the user enters the 6 digit DISA password if the user dials 0 this command will decide which operator to route the call to 0 Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 229 Program 20 ...

Page 254: ...nsion Group Setup to define the operator s in the operator group Input Data Operator Group 1 15 Operator Number 1 10 Item No Item Input Data Default 01 Operator Extension Group Setup Up to eight digits No Setting Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 230 Program 20 System Option Setup Program 20 ...

Page 255: ...ing an operator telephone Input Data Operator Group 1 15 Item No Item Input Data Description Default 01 Operator Access Mode 0 Step 1 Circular Assign if the operator is called starting with the first operator every time 0 or a different operator is tried first 1 0 Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 231 Program 20 ...

Page 256: ...ode to each package This Program uses ecology function Program 20 43 Input Data PKG Number 02 12 Item No Item Input Data Description Default Related Program 01 Ecology Mode group No 1 4 Assign Night mode group number per each package slot 1 12 02 Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 232 Program 20 System Option Setup Program 20 ...

Page 257: ...ch package This Program uses ecology function Program 20 43 Input Data PKG Number 2 12 Operation Mode 1 8 Item No Item Input Data Description Default Related Program 01 Ecology Mode 0 Cut the power 1 Power Supply Assigns the power supply mode to each package base 1 12 02 Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 233 Program 20 ...

Page 258: ... group number for Watching message 0 02 External Paging Group for Watch Mes sage 0 8 0 No Setting 1 50 External paging group no Define External paging group number for Watching message 0 03 VRS Message for Watch Mode 0 100 0 No Setting 1 100 VRS message no Define VRS number used for Watching message 0 04 Interval Timer for Watch Message 0 60 Define interval time for sending Watching message 0 Cond...

Page 259: ... continue time for inspected exten sion 0 04 Auto Dial Number Area Setting 0 999 Speed dial number when detect no answer at extension and make emergency call 0 05 VRS Message for An swer 0 100 VRS message number when inspected ex tension answered 0 06 VRS Message for Au to Dial 0 100 VRS message number when emergency call destination answered 0 07 Time of Repeat Auto Dial 0 255 Repeat number for m...

Page 260: ...RS message no Define VRS number used for Warning message 0 05 Auto Dial Number Area Setting 0 999 Define Speed dial number when sensor detects warning 0 06 VRS Message for An swer 0 100 0 No Setting 1 100 VRS message no Define VRS message number when emer gency call destination answered 0 07 Auto Dial Wait Timer 0 64800 Define wait time before making emergency auto dial 30 08 Time of Repeat Auto D...

Page 261: ...Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 237 Program 20 ...

Page 262: ...ing for Watch Mode to defines the watch mode time pattern Input Data Time Pattern 1 8 Item No Item Input Data Description Default 01 Watch Mode Time Pattern 0 Off 1 On Define watch mode on off against time pat tern 1 8 0 Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 238 Program 20 System Option Setup Program 20 ...

Page 263: ...ng for Security Sensor to defines the Security Sensor time pattern Input Data Time Pattern 1 8 Item No Item Input Data Description Default 01 Security Sensor Time Pattern 0 Off 1 On Define security sensor on off against time pattern 1 8 0 Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 239 Program 20 ...

Page 264: ... set time for Security to be operational Once it reach the time the Security will starts if the Security sets manually Input Data Item No Item Input Data Default 01 Sensor delay timer 0 3600 seconds 0 Sensor will start immediately 60 Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 240 Program 20 System Option Setup Program 20 ...

Page 265: ...0 TEL2 Dial Data Up to 24 dig its 0 9 P R No Setting 11 Last Name3 Up to 20characters No Setting 12 First Name3 Up to 20characters No Setting 13 TEL3 Dial Data Up to 24 dig its 0 9 P R No Setting 14 Mobile1 Dial Data Up to 24 dig its 0 9 P R No Setting 15 Mobile2 Dial Data Up to 24 dig its 0 9 P R No Setting 16 E Mail1 Up to 128characters No Setting 17 E Mail2 Up to 128characters No Setting 18 Com...

Page 266: ... Simplified Chinese 16 Traditional Chi nese 17 Thai 18 Vietnamese 19 Bahasa Indonesia 20 Language20 21 Language21 22 Language22 23 Language23 24 Language24 25 Language25 26 Language26 27 Language27 28 Language28 29 Language29 30 Language30 This is the language setting for InUC Web Client When unsupported language is selected client uses default lan guage 1 43 Extension Num ber of Browser Phone V1 ...

Page 267: ...e to use the presence state Out of the Office 1 Enable 09 UC Server Presence States UnAvailable 0 Disable 1 Enable Enable to use the presence state UnAvail able 1 Enable 10 UC Server Presence States Unknown 0 Disable 1 Enable Enable to use the presence state Un known 1 Enable 11 UC Server Custom Presence Usage 0 Disable 1 Enable Enable if more custome presence states are required 0 Disable 12 UC S...

Page 268: ...ion Default 19 UC Server Custom Presence 4 usee 0 Disable 1 Enable Enable Disable usageof Custom Presence states 4 0 Disable Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 244 Program 20 System Option Setup Program 20 ...

Page 269: ...nable 08 UC Shared Data Al low 0 Disable 1 Enable 0 Disable 09 UC Global Presesnce Change Allow 0 Disable 1 Enable 0 Disable 10 UC Message Feature Allow 0 Disable 1 Enable 1 Enable 11 UC Phone Monitor Al low 0 Disable 1 Enable 0 Disable 12 UC Block to be Moni tored 0 Disable 1 Enable 0 Disable 13 UC Server Connect 0 Disable 1 Enable 1 Enable 14 UC License Level 0 Softphone 1 Deskset 2 Softphone De...

Page 270: ...ription Default 20 UC Abandon Call Back 0 Disable 1 Enable 0 Disable 21 UC CRM Integration 0 Disable 1 Enable 0 Disable Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 246 Program 20 System Option Setup Program 20 ...

Page 271: ...t Data Description Default 01 UC Server Consult Call for Immediate Transfer 0 Disable 1 Enable UC SVR to utilize the Consult Call for Im mediate transfer 0 Disable 02 UC Server Emergency Number Maximum 16 digits 1 0 911 Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 247 Program 20 ...

Page 272: ...UC Server Abandon Call Alerts 0 Disable 1 Enable 0 Disable 02 UC Server Minimum Wait Time 0000 2359 0 03 UC Server Clear Call Timer 0000 2359 0 04 UC Server Clear call if matching Caller ID returns to queue 0 Disable 1 Enable 1 Enable Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 248 Program 20 System Option Setup Program 20 ...

Page 273: ...Table Number 1 99 Item No Item Input Data Description Default 01 Dial data Maximum 24 digits 1 0 Enter the exception table to include all the numbers needed to be excluded with the dialing plan No Setting Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 249 Program 20 ...

Page 274: ...n number of the member terminal3 It is an error if it is not the extension number Dupli cated setting with the same group or the other group is not allowed No Setting 11 02 05 Member Exten sion Number 4 Dial Up to 8 digits Set the extension number of the member terminal4 It is an error if it is not the extension number Dupli cated setting with the same group or the other group is not allowed No Se...

Page 275: ...Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 251 Program 20 ...

Page 276: ...me of login of UC Web application and Video Confer ence 0 20 57 02 05 Enter Key Opera tion at editing IM 0 Newline 1 Send IM When It is set 0 Newline Enter key make a newline and Ctrl Enter send a IM When It is set 1 Send IM Enter key send an IM and Ctrl Enter make a newline 1 20 57 02 06 Register Port of Browser Phone V1 5 added 0 65535 This is register port of browser phone When it is 0 InUC web...

Page 277: ... When it is not 0 460 port which continues from a set port is reserved For example when this port number is 10020 10020 10479 ports are reserved When it is 0 InUC web client cannot use browser phone mode When a input check detected a duplicate with other port an in put error occurs 0 Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 253 Program 20 ...

Page 278: ...t IP Address or domain name of STUN TURN server If it is domain name each client make the address resolution and example of input is example server com No Setting 03 Port Number 0 65535 Set the server port 3478 04 Authentication Name Up to 32 characters Set authentication name if it needs au thentication If it doesn t need authentica tion set blank this No Setting 05 Password Up to 32 characters S...

Page 279: ...m No Item Input Data Description Default 01 Icon 0 arrow 1 asterisk 2 at 3 bed 4 coffee 5 book 6 building 7 lock 8 mobile 9 subway Set the presence icon 0 02 Icon Color 0 Green 1 Orange 2 Red Set the color of presence icon 0 03 Status Name Up to 16 characters Set the name of presence status None Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 255 Program 20 ...

Page 280: ...0 seconds If dial tone detection is enabled the system waits this time for the Telco to return dial tone When the time expires the system assumes dial tone is not present To disable this time and have the system wait con tinuously enter 0 5 14 02 05 05 Disconnect Time when Dial Tone not Detected 0 64800 seconds If 14 02 11 is enabled the system skips over a trunk if dial tone is not detected This ...

Page 281: ...s not enter the ac count code in the amount of time specified in this program the call will be restricted 3 15 Outgoing Disable on Incoming Line Toll Restriction 0 Disable Off 1 Enable On Enable or disable the Outgoing Dis able on Incoming Line feature 0 15 01 05 21 01 16 21 01 17 80 03 01 16 Supervise Dial Detection Timer 0 64800 seconds With the Outgoing Disable on In coming Line feature if dial...

Page 282: ...2 21 26 01 21 27 01 21 28 01 22 10 Digit Local Calls 0 7 digits without Area code 1 10 digits with Area Code Decide if the local call needs to dial with Area Code or not 0 21 01 20 21 01 21 21 26 01 21 27 01 21 28 01 Conditions None Feature Cross Reference Central Office Calls Placing SL2100 ISSUE 2 0 2 258 Program 21 Outgoing Call Setup Program 21 ...

Page 283: ... for Extensions to assign Program 14 06 routes to extensions Input Data Extension Number Maximum eight digits Day Night Mode 1 8 Item No Item Input Data Default Related Program 01 Route Table Number 0 50 0 No Setting 1 14 06 14 01 07 Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 259 Program 21 ...

Page 284: ...able for Automatic External Call Forward The Route Table is set in Program 14 06 Input Data Trunk Port Number 1 128 Day Night Mode 1 8 Item No Item Input Data Default Related Program 01 Route Table Number 0 50 0 No Setting 1 14 06 14 07 01 Conditions None Feature Cross Reference Trunk Group Routing SL2100 ISSUE 2 0 2 260 Program 21 Outgoing Call Setup Program 21 ...

Page 285: ...l Restriction are defined in Program 21 05 and 21 06 A telephone and a trunk will have a Restriction Class The higher class applies for outgoing calls Input Data Extension Number Maximum eight digits Day Night Mode 1 8 Item No Item Input Data Default Related Program 01 Restriction Class 1 15 Toll Class 1 15 2 14 01 08 21 05 Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming ...

Page 286: ... Digits Ta ble Assignment 0 No Table Applied 1 4 Tables 1 4 Defined in PRG 21 06 03 Select the table defined in 21 06 03 to be used to determine the maximum number of digits al lowed for outgoing calls Class No1 2 6 15 0 Class No3 1 Class No4 2 Class No5 3 21 06 03 05 Common Permit Code Table 0 Unassign No com mon permit table ap plied 1 Assign Table in PRG 21 06 04 is ap plied It chooses whether ...

Page 287: ... restricted 0 12 PBX Call Restric tion 0 Disable PBX CTX call not restricted 1 Enable PBX CTX call restricted Use this option to set how the sys tem Toll Restricts calls over PBX trunks If you enable PBX Toll Re striction the system begins Toll Re striction after the PBX access code The user cannot dial a PBX exten sion If you disable PBX Toll Restric tion the system only restricts calls that cont...

Page 288: ...each ta ble caption table 1 4 4 30 Tables 1 4 30 04 Common Permit Code Table This option lets you program the Common Permit Code Table This table contains up to 10 codes you com monly allow users to dial caption table 1 10 Dial Up to four digits Table 1 911 Table 2 1800 Table 3 1888 Table 4 1822 Table 5 1833 Table 6 1844 Table 7 1855 Table 8 1866 Table 9 1877 Table 10 No Setting 05 Common Restrict...

Page 289: ...m 14 04 the system only Toll Restricts calls that contain the ac cess code Always program this option when the system is behind a PBX even if you don t want to use Toll Restriction PBX Access Codes can have up to two dig its using 0 9 and LINE KEY 1 don t care When using Account Codes do not use an asterisk in a PBX access code Otherwise after the the trunk stops sending digits to the central offi...

Page 290: ...ach code must have four digits using any combination of 0 9 and Each extension can have a separate code or many extensions can share the same override code Input Data Extension Number Maximum eight digits Item No Item Input Data Default Related Program 01 Password Four Digits Fixed No Setting 21 01 07 20 08 06 Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 266 Program 21 Outgoing ...

Page 291: ... Interval Time 0 64800 seconds Set the time between Repeat Redial at tempts 60 03 Repeat Dial Calling Timer 0 64800 seconds After dialing the trunk call Repeat Redial maintains the call after this time After this time the system terminates the call waits the Repeat Redial Time Timer 02 and tries again 30 04 Time for Send Busy Tone for ISDN Trunk 0 64800 seconds Sets the time sec to send out Busy T...

Page 292: ...n Class of Service when the Dial Block feature is used 15 02 Supervisor Password 0 9 4 digit fixed Assign a 4 digit password to be used by the supervisor to enable or disable Dial Block for other extensions No Setting Conditions This function works by password and Class of Service control the supervisor is not an assigned extension If Dial Block is available for all Classes of Service everyone may...

Page 293: ... Restriction Class to each extension when the extension is set for Dial Block Restriction If this data is 0 Toll Restriction Class follows Program 21 09 01 Input Data Extension Number Maximum eight digits Item No Item Input Data Default 01 Toll Restriction Class 0 1 15 0 No Setting 0 Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 269 Program 21 ...

Page 294: ... Related Program 01 Hotline Destination Number 1 0 Pause Hook Flash Code to wait for answer supervision maximum 36 digits No Setting 20 08 09 21 01 09 Conditions The code is used to make an outbound call automatically to a DISA Trunk or to VM Auto Attendant This code can only be used on ISDN outbound calls Internal calls and analog outbound calls are not supported Feature Cross Reference Ringdown ...

Page 295: ... 12 If the Calling Party Number is assigned in both Programs 21 12 and 21 13 the system sends the data in Program 21 13 Input Data Trunk Port Number 1 128 Item No Item Input Data Description Default 01 Calling Party Number Data Maximum of 16 digits 0 9 Most Telco s will only ac cept 10 digits This program is used to assign a calling party number per trunk If CPN information is programmed on both t...

Page 296: ... trunk defined in Program 21 12 If a Calling Party Number is assigned in both Programs 21 12 and 21 13 the system sends the data in Program 21 13 Input Data Extension Number Maximum eight digits Item No Item Input Data Description Default 01 Calling Party Number Data Maximum of 16 digits 0 9 Most Telco s will only ac cept 10 digits This program is used to assign a calling party number per station ...

Page 297: ...oll Restriction Class for Walking Toll Restriction Each code has six digits using any combination of 0 9 and Input Data ID Table Number 1 500 Item No Item Input Data Default 01 User ID Dial Six digits No Setting 02 Walking Toll Restriction Class Number 1 15 1 Conditions None Feature Cross Reference Code Restriction Toll Restriction ISSUE 2 0 SL2100 Programming Manual 2 273 Program 21 ...

Page 298: ...p Routing on page 2 123 to set up the trunk routes When entering data for this option enter the route number or 0 to prevent routing Input Data Extension Number Maximum eight digits Day Night Mode 1 8 Item No Item Input Data Description Default 01 Route Table Number 0 50 0 No Setting Calls will not route This assigns extensions per day night mode to a route table PRG 14 06 01 This program follows ...

Page 299: ...rnal call using a trunk in System B The route number is specified for each system ID 01 04 Input Data System ID 1 50 Day Night Mode 1 8 Item No Item Input Data Description Default Related Program 01 Route Table Number 0 50 0 No Setting Calls will not route If a call comes in from across the network this program determines the route table PRG 14 06 01 that will be accessed in the local system 1 14 ...

Page 300: ...lling Party Number Setup for Trunk set the SIP calling party number for individual trunks Input Data Trunk Port Number 1 128 Item No Item Input Data Default Related Program 01 Calling Party Number Up to 16 digits 1 0 No Setting 15 01 04 20 08 13 Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 276 Program 21 Outgoing Call Setup Program 21 ...

Page 301: ...r Setup for Extension to set the SIP calling party number for an individual extension Input Data Extension Number Up to eight digits Profile 1 6 Item No Item Input Data Default Related Program 01 Calling Party Number Up to 16 Digits 1 0 No Setting 15 01 04 20 08 13 Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 277 Program 21 ...

Page 302: ...am 21 20 SIP Trunk Call Discernment Setup for Extension to set the SIP Trunk Call Discernment Input Data Extension Number Up to eight digits Item No Item Input Data Default 01 Discernment Tone 0 Off 1 On 1 Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 278 Program 21 Outgoing Call Setup Program 21 ...

Page 303: ...This program is compared to Station Restriction Class The higher class is applied Input Data Trunk Port Number 1 128 Day Night Mode 1 8 Item No Item Input Data Description Default Related Program 01 Restriction Class 1 15 Toll Class 1 15 Per Day Night Mode assign a toll re striction class to each trunk It is recommended to not use class 2 because by default all stations are assigned in class 2 1 1...

Page 304: ...iting Indication Input Data Trunk Port Number 1 128 Item No Item Input Data Description Default 01 CO MWI Call Back En abling 0 No VMWI Service 1 Enable VMWI Serv ice Enable or Disable CO MWI Call Back 0 02 CO MWI Call Back Number Area Setting 0 999 Define the Speed Dial Bin number for MWI Call Back 999 Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 280 Program 21 Outgoing Call Se...

Page 305: ... set to 2 Automatic Call Back Input Data Index 1 16 Item No Item Input Data Description Default Related Program 01 Home NPA Blank or 3 digits 0 9 Wild Card Set the NPA Home Area Code If using wild card make sure it is 3 digits Example 1 21 01 20 21 01 21 21 01 22 21 27 01 21 28 01 Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 281 Program 21 ...

Page 306: ...nput Data Index 1 96 Item No Item Input Data Description Default Related Program 01 HNPA Excep tions Blank or 6 digits 0 9 Wild Card It is a 6 digits starting with Area Code which you want to have an ex ception to it If using wild card make sure it is 6 digits Example 123 21 01 20 21 01 21 21 01 22 21 26 01 21 28 01 Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 282 Program 21 Out...

Page 307: ...ta Description Default Related Program 01 Foreign NPA Ex ceptions Blank or 6 digits 0 9 Wild Card Foreign NPA Locals this is used to make exceptions of some area code office code combinations that are not within your home area code but may be dialed as a local call Such as Metro Lines If using wild card make sure it is 6 digits Example 123 21 01 20 21 01 21 21 01 22 21 26 01 21 27 01 Conditions No...

Page 308: ... a multiline telephone longer than this interval the system changes the ring cadence This indi cates to the user that the call has been ringing too long 60 22 01 02 04 DIL No Answer Recall Time 0 64800 seconds 0 No Overflow A DIL that rings its programmed destination longer than this interval diverts to the DIL No Answer Ring Group set in Program 22 08 0 06 DID Ring No An swer Time 0 64800 seconds...

Page 309: ...sending duration time of the Auto Attendant Queuing The message is repeatedly sent out during the specified time 20 22 14 06 22 15 06 41 11 06 12 Mobile Extension answer time 0 64800 seconds 3 15 22 04 Conditions None Feature Cross Reference Central Office Calls Answering ISSUE 2 0 SL2100 Programming Manual 2 285 Program 22 ...

Page 310: ...type for the trunk you are program ming 0 14 04 Conditions When connecting to T1 trunks after changing Program 22 02 01 to match the Telco connected T1 service type the T1 cable or the T1 board must be unplugged and then reconnected for the T1 board to sync When the trunk type is set to 3 DID the DID Transfer to Destination in 22 11 04 for each DID feature is not supported This feature is supporte...

Page 311: ... ring tone range for the trunk The trunk uses a ring tone in the range selec ted when it rings an extension Eight Ring Tones are available 0 15 02 Table 2 9 Program 22 03 Incoming Signal Frequency Patterns Incoming Signal Frequency Pattern Type Frequency 1 Frequency 2 Modulation Pattern 1 High Middle Low 1100Hz 660Hz 520Hz 1400Hz 760Hz 660Hz 16Hz 16Hz 16Hz Pattern 2 High Middle Low 1100Hz 660Hz 52...

Page 312: ...rn 7 High Middle Low 2000Hz 2000Hz 1100Hz 1100Hz 540Hz 760Hz 16Hz 16Hz 16Hz Pattern 8 High Middle Low 2000Hz 2000Hz 1100Hz 1100Hz 540Hz 760Hz 8Hz 8Hz 8Hz Conditions None Feature Cross Reference Selectable Ring Tones SL2100 ISSUE 2 0 2 288 Program 22 Incoming Call Setup Program 22 ...

Page 313: ...G Only the first 32 extensions will ring for the rest 16 extensions only their LED will blink Input Data Incoming Ring Group Number 1 50 IRG Member Number 1 48 Item No Item Input Data Description Default Related Program 01 Extension Num ber Maximum eight Digits Use this program to assign exten sions up to 48 to Ring Groups Calls ring extensions according to Ring Group programming Group01 has 101 1...

Page 314: ... Data Trunk Port Number 1 128 Day Night Mode 1 8 Item No Item Input Data Description Default Related Program 01 Incoming Group Number 0 No Setting 1 50 Incoming Ring Group 101 Not Used 102 InMail 103 Centralized VM Use this program to assign Normal Ring Trunks 22 02 to Incoming Ring Groups 22 04 1 14 02 22 04 22 06 Conditions None Feature Cross Reference Ring Groups SL2100 ISSUE 2 0 2 290 Program ...

Page 315: ...an extension should ring for the Normal Incoming Ring Mode Input Data Extension Number Maximum eight digits Day Night Mode 1 8 Item No Item Input Data Default Related Program 01 Incoming Group Number 0 No Ring 1 Ring 1 22 04 22 05 Conditions None Feature Cross Reference Central Office Calls Answering ISSUE 2 0 SL2100 Programming Manual 2 291 Program 22 ...

Page 316: ...gs the line key Use Program 22 02 to designate a trunk as a DIL You can make eight DIL assignments one for each Night Service mode Input Data Trunk Port Number 1 128 Day Night Mode 1 8 Item No Item Input Data Description Default 01 Number of Transfer ring Destination Maximum of 8 digits 0 9 Assign extension or department group number for DIL trunk No Setting Conditions Program 22 02 must be set to...

Page 317: ...res Program 22 01 04 DIL Delayed Ringing can also reroute outside calls ringing a Ring Group Make eight assignments one for each Night Service mode Input Data Trunk Port Number 1 128 Day Night Mode 1 8 Item No Item Input Data Default 01 Incoming Ring Group Number 0 No Setting 1 50 Incoming Group 101 Not Used 102 InMail 103 Centralized VM 1 Conditions None Feature Cross Reference Direct Inward Line...

Page 318: ...ted to PRG 22 12 If the system receives a DID that is not routed this program sets what the system does with the call If the setting data is a 0 Disconnect the system will deny the call If the setting data is a 1 Transfer the call will be routed to the ring group specified in PRG 22 12 01 0 03 Sub Addressing Mode 0 Extension Specify Intercom 1 DID Conversion Ta ble 0 04 DID Receiving Mode for ISDN...

Page 319: ...Feature Cross Reference Direct Inward Dialing DID ISSUE 2 0 SL2100 Programming Manual 2 295 Program 22 ...

Page 320: ...on Table Area Number 1 20 Item No Item Input Data Default 01 1st Area Setup Start Address 0 1000 0 No Setting Refer below 1st Area Setup End Address 2nd Area Setup Start Address 2nd Area Setup End Address Default Conversion Ta ble Area 1st 2nd Start Table End Table Start Table End Table 1 1 100 0 0 2 101 200 0 0 3 201 300 0 0 4 301 400 0 0 5 0 0 0 0 20 0 0 0 0 Conditions None Feature Cross Referen...

Page 321: ...es When entering names in the procedures below refer to this chart Names can have up to 12 digits Use this keypad digit When you want to 1 Enter characters 1 _ Á À Â Ã Å Æ Ç É Ê ì ó 0 2 Enter characters A C a c 2 3 Enter characters D F d f 3 4 Enter characters G I g i 4 5 Enter characters J L j l 5 6 Enter characters M O m o 6 7 Enter characters P S p s 7 8 Enter characters T V t v 8 9 Enter chara...

Page 322: ... 401 DISA 501 599 Valid Exten sion Number VRS Mes sage 1000 1999 Common ABB Dial 000 999 0 06 Transfer Target 2 0 No Setting 01 50 Incoming Ring Group 101 Not Used 102 InMail 103 Centralized VM 201 250 Department Group 400 VRS 401 DISA 501 599 Valid Exten sion Number VRS Mes sage 1000 1999 Common ABB Dial 000 999 400 Allow the outside party to dial a dif ferent extension number in the translation ...

Page 323: ... 11 05 then Program 22 11 06 then if Program 22 11 11 is enabled the calls will overflow from Transfer Destination Num ber 2 to the destination programmed in PRG 22 12 01 If the terminal is in Power Cutting mode from the ecology feature this command will not be applied 1 13 Identify for Mobile Ex tension 0 Off 1 On Enable Disable if when a Mobile Extension number calls in on this DID will it provi...

Page 324: ...ed on the table assigned to the DID trunk If Programs 22 11 05 and 22 11 06 are set the priority of transferring is in this order Program 22 11 05 Program 22 11 06 Program 22 12 For busy and no answer calls if the first and third destinations are programmed but the second destination is not the incoming call goes to the third destination after the first destination If the first and second destinat...

Page 325: ...should be in their own group If you have more than one type of DID trunk put each type in a separate Trunk Group For each Trunk Group you make a Translation Table entry for each Night Service mode Input Data Trunk Group Number 1 50 Day Night Mode 1 8 Item No Item Input Data Default 01 Translation Table 0 20 0 No Setting 1 Conditions None Feature Cross Reference Direct Inward Dialing DID ISSUE 2 0 ...

Page 326: ... Count 0 255 time This is the number of times the 1st Delay Message is played If set to 0 the 1st De lay Message is not played 0 04 2nd Delayed Message Number 0 101 0 No Message 101 Fixed Message VRS message that is used for the 2nd De layed Message 0 05 2nd Delayed Message Sending Count 0 255 time This is the number of times the 2nd Delay Message is played If set to 0 the 2nd De lay Message is no...

Page 327: ...03 1st Delayed Message Sending Count 0 255 time This is the number of times the 1st Delay Message is played If set to 0 the 1st De lay Message is not played 0 04 2nd Delayed Message Number 0 101 0 No Message 101 Fixed Message VRS message that is used for the 2nd De layed Message 0 05 2nd Delayed Message Sending Count 0 255 time This is the number of times the 2nd Delay Message is played If set to ...

Page 328: ...te Call Refuse Input Data Item No Item Input Data Description Default 01 Speed Dial Group Number 0 50 0 No Group Assigned Caller ID refuse will not function This program is used to assign a speed di al group 1 50 to be used for the caller ID refuse number matching storage 0 Conditions None Feature Cross Reference Department Group SL2100 ISSUE 2 0 2 304 Program 22 Incoming Call Setup Program 22 ...

Page 329: ...1 Received Dial Up to eight digits No Setting 02 Starting Time 0000 2359 Time Define the Starting Time for each DID Translation table in PRG 22 17 01 0000 03 Ending Time 0000 2359 Time Define the Ending Time for each DID Translation table in PRG 22 17 01 0000 04 Dial In Conversion Ta ble Number 1 1000 These are the table entries in PRG 22 11 0 05 Day of week 1 Sun 2 Mon 3 Tue 4 Wed 5 Thu 6 Fri 8 S...

Page 330: ...ted to VRS message in PRG 40 10 06 1 Internal Dial Speci fied in PRG 22 18 02 2 Incoming Ring Group Specified in PRG 22 04 Leave this program set to 0 Not Defined to route the Private caller to a VRS message to refuse the call This program can also be used to route the Private caller to an internal destination PRG 22 18 02 or a Ring Group PRG 22 04 0 14 01 27 15 02 02 40 10 06 02 Destination Num b...

Page 331: ...2W Digital IP Multiline Terminal 7 Scale Pattern 3 2W Digital IP Multiline Terminal 8 Scale Pattern 4 2W Digital IP Multiline Terminal 9 Scale Pattern 5 2W Digital IP Multiline Terminal 10 Pattern 5 2W Dig ital IP Multiline Termi nal 11 Pattern 6 2W Dig ital IP Multiline Termi nal 12 Pattern 7 2W Dig ital IP Multiline Termi nal 13 Pattern 8 2W Dig ital IP Multiline Termi nal 0 14 01 27 15 02 02 40...

Page 332: ...r ID Setup to set flexible ringing by Caller ID per timer pattern mode Input Data Trunk Port Number 1 128 Day Night Mode 1 8 Item No Item Input Data Default Related Program 01 Flexible Ringing 0 Disable 1 Enable 1 13 04 14 01 30 Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 308 Program 22 Incoming Call Setup Program 22 ...

Page 333: ...st There are 50 available Call Pickup Groups Input Data Extension Number Maximum eight digits Item No Item Input Data Description Default Related Program 01 Priority Group No Priority Or der 1 50 1 9999 Use this program to assign exten sions to Call Pickup Groups other than the extension group set up by a Program 16 02 1 xxx Note default value follows the port order of PRG11 02 or PRG11 04 11 12 2...

Page 334: ...ogram 14 06 The extension user ringing calls however always have priority over calls ringing other co worker extensions Refer to the Line Preference feature in the SL2100 Features and Specifications Manual for more information Make one entry for each Night Service mode Input Data Extension Number Maximum eight digits Day Night Mode 1 8 Item No Item Input Data Description Default Related Program 01...

Page 335: ...um eight digits Priority Order 1 4 Item No Item Input Data Description Default Related Program 01 Extension Group Number 0 50 0 No Setting When an extension has a virtual ex tension assigned to a Programma ble Function Key this program de termines the priority for automatical ly answering the ringing calls when the handset is lifted If 0 or 00 is se lected when the user lifts the hand set the user...

Page 336: ...until a user answers the call 30 03 Exclusive Hold Recall Time 0 64800 seconds A call left on Exclusive Hold recalls the extension that placed it on Hold after this time 90 04 Exclusive Hold Recall Callback Time 0 64800 seconds An Exclusive Hold Recall rings an extension for this time If not picked up the call goes back on System Hold 30 05 Forced Release of Held Call 0 64800 seconds Depending on ...

Page 337: ...a Transferred call waits at an exten sion forwarded to Voice Mail before routing to the called extension mail box 10 20 31 15 04 Transfer Recall Time 0 64800 seconds An unanswered transferred call re calls to the extension that initially transferred it after this time 20 20 31 16 05 Message Wait Ring Interval Time 0 64800 seconds For Single Line Telephones SLTs without message waiting lamps this i...

Page 338: ...to Trunk Transfer 0 64800 seconds 0 14 01 26 13 Hook Flash Sending Timer When the Sys tem Answers Au tomatically 0 64800 seconds Time before sending the hook flash for Call Forward Centrex 2 15 SIP Out of Range Timer 0 30 seconds When not receiving any response within this timer setting the system determines that the SIP terminal is out of range When set to 0 timer is invalid 4 Conditions None Fea...

Page 339: ... can pick up only a call parked in orbit by an extension user in own group Input Data Extension Number Maximum eight digits Item No Item Input Data Description Default Related Program 01 Park Group Num ber 1 50 Assign an extension to a Park Group The system allows a total of 50 Park Groups 1 15 07 01 Conditions None Feature Cross Reference Park ISSUE 2 0 SL2100 Programming Manual 2 315 Program 24 ...

Page 340: ...nk Transfer Input Data Trunk Port Number 1 128 Day Night Mode 1 8 Item No Item Input Data Description Default Related Program 01 Speed Dial Area Number 0 999 The destination telephone number of the Trunk to Trunk Transfer uses the number registered into the Speed Dial Use this program to set up the Speed Dial Bin Number 999 11 10 08 13 04 24 05 Conditions None Feature Cross Reference Call Forwardi...

Page 341: ... Department Groups Input Data Extension Group Number 1 50 Day Night Mode 1 8 Item No Item Input Data Description Default Related Program 01 Speed Dial Area Number 0 999 The Speed Dialing area is used to program the destination number of the transferred telephone number when a Department Group call is transferred using the Trunk to Trunk Forwarding feature 999 11 11 27 13 04 24 04 Conditions None F...

Page 342: ...when No Answer 3 Call Forwarding All Calls 4 Call Forwarding when Busy or Not Answered 5 Call Forwarding when Busy 0 02 CO Call Forwarding Destination for Both Ring All Call No Answer Maximum of 36 digits 0 9 P R Only ISDN uses the symbol No Setting 03 Intercom Call Forwarding Destina tion for Both ring All Call No An swer Maximum of 36 digits 0 9 P R No Setting 04 CO Call Forwarding Busy Destina ...

Page 343: ...Feature Cross Reference Call Forwarding Off Premise ISSUE 2 0 SL2100 Programming Manual 2 319 Program 24 ...

Page 344: ...k Port Number 1 128 Item No Item Input Data Default Related Program 01 VRS DISA Dial In Mode 0 Extension Number Service Code Specify In tercom 1 Use Dial Conversion Table 0 22 11 02 DISA User ID 0 Off 1 On 1 25 08 03 VRS DISA Transfer Alarm 0 Normal Off 1 Alarm On 0 Conditions None Feature Cross Reference Direct Inward System Access DISA SL2100 ISSUE 2 0 2 320 Program 25 VRS DISA Setup Program 25 ...

Page 345: ...ed as a VRS DISA Input Data Trunk Port Number 1 128 Day Night Mode 1 8 Item No Item Input Data Additional Data Default 01 Message Talkie Source 0 No Talkie 1 VAU 1 100 VAU Message No 3 SLT 1 50 Station Group No 1 1 100 VRS Message Number 3 1 50 Station Group Number Talkie Type 1 Additional Data 1 Conditions None Feature Cross Reference Direct Inward System Access DISA ISSUE 2 0 SL2100 Programming ...

Page 346: ... 0 or Transfer to an alternate destination a ring group or voice mail When setting the DISA and DID Operating Mode make an entry for each Night Service mode Input Data Trunk Port Number 1 128 Day Night Mode 1 8 Item No Item Input Data Default Related Program 01 Incoming Group Number 0 Disconnect 1 50 Incoming Ring Group 102 InMail 103 Centralized VM 104 Assign the Speed Dial Number 0 22 04 Conditi...

Page 347: ...r disconnect 0 or Transfer to an alternate destination a ring group or voice mail When setting the DISA and DID Operating Mode make an entry for each Night Service mode Input Data Trunk Port Number 1 128 Day Night Mode 1 8 Item No Item Input Data Default Related Program 01 Incoming Group Number 0 Disconnect 1 50 Incoming Ring Group 101 Not Used 102 VMSU or VMI 103 Centralized VM 104 Assigns the Sp...

Page 348: ... message 1 100 the outside caller hears if they dial incorrectly If you enter 0 i e no error message the call reroutes according to Programs 25 03 and 25 04 For each trunk make a separate entry for each Night Service mode Input Data Trunk Port Number 1 128 Day Night Mode 1 8 Item No Item Input Data Default 01 VRS Message Number 0 100 0 No Setting 0 Conditions None Feature Cross Reference Direct In...

Page 349: ...one digit code can be assigned for each Automated Attendant message Example Message Number 01 Destination 2 Next Message Number 0 Dial 399 In this example when 2 is dialed by an outside caller the system transfers the call to 399 This means that extension 200 299 cannot receive calls from VRS DISA users during after VRS Message 01 Input Data Attendant Message Number 1 100 Received Dial 1 9 0 Item ...

Page 350: ...ot be able to dial individual extensions or lines if the same first digit is defined here Feature Cross Reference Direct Inward System Access DISA Voice Response System VRS SL2100 ISSUE 2 0 2 326 Program 25 VRS DISA Setup Program 25 ...

Page 351: ...e call may go to Incoming Ring Group of Pro grams 25 03 and 25 04 This setting determines how long the call is ring ing in the IRG 60 seconds 20 31 18 04 Calling Time to Automatic An swering Tele phone Set 0 64800 seconds Set the answering waiting time of the automatic answering extension when an incoming DID trunk call is received 10 seconds 25 02 05 Duration Time for Guidance Message by Au tomat...

Page 352: ...11 VRS DISA An swer Delay Time 0 64800 seconds Sets up the time the system waits after receiving an incoming VRS DISA call before the system auto matically answers the call 0 second 13 VRS DISA Busy Tone Interval 0 64800 seconds If a DISA caller dials a busy exten sion and Program 25 04 0 the system plays busy tone for this time before disconnecting 5 seconds 14 Delayed VRS An swer Time 0 64800 se...

Page 353: ...assword for each user There are 15 users each with one 6 digit password Input Data DISA User Number 1 15 Item No Item Input Data Default Related Program 01 Password Dial Fixed six digits 0 9 No Setting 49 10 11 Conditions None Feature Cross Reference Direct Inward System Access DISA ISSUE 2 0 SL2100 Programming Manual 2 329 Program 25 ...

Page 354: ...rvice with the call Assign the DISA Class of Service options in Program 20 14 When programming DISA Class of Service make one entry for each Night Service mode Input Data DISA User Number 1 15 Day Night Mode 1 8 Item No Item Input Data Default Related Program 01 Function Class 1 15 1 20 14 Conditions DISA Class of Service cannot be 0 Program 20 06 cannot be used to assign Class of Service to DISA ...

Page 355: ...ial 9 in Program 20 14 02 Assign a route to each DISA Class of Service 1 15 The system assigns a DISA Class of Service to a call based on the password the DISA caller dials When programming make a separate entry for each Night Service Mode Input Data DISA User Number 1 15 Day Night Mode 1 8 Item No Item Input Data Default Related Program 01 Route Table Number 0 50 0 No Setting 1 14 06 Conditions N...

Page 356: ...lass assigned to a DISA call is based on the DISA Class of Service and user which is determined by the password the caller dials When programming make a separate entry for each Night Service mode Input Data DISA User Number 1 15 Day Night Mode 1 8 Item No Item Input Data Default Related Program 01 Toll Restriction Class 1 15 2 21 05 Conditions Program 21 05 cannot be used to assign Toll Restrictio...

Page 357: ... the caller dials When programming make a separate entry for each Night Service Mode Use Program 11 09 02 to set the Alternate Trunk Access Code Use Program 14 06 to set trunk routes Input Data DISA User Number 1 15 Day Night Mode 1 8 Item No Item Input Data Default Related Program 01 Route Table Number 0 50 0 No Setting 1 14 06 Conditions You cannot use Program 21 15 to assign alternate trunk rou...

Page 358: ...m also is used to define additional DISA call options Input Data Item No Item Input Data Description Default 01 VRS Message Access Password 1 9 0 Fixed six digits Enter the password DISA callers must dial before the system allows them to record listen to and or erase the VRS messages No Setting Conditions None Feature Cross Reference Direct Inward System Access DISA Voice Response System VRS SL210...

Page 359: ...runk Port Number 1 128 Day Night Mode 1 8 Item No Item Input Data Default Related Program 01 DISA Transfer Target Area At Wrong Dial Speed Dial bin number 0 999 999 13 04 01 13 04 02 25 03 01 02 DISA Transfer Target Area At No Answer or Busy Speed Dial bin number 0 999 999 13 04 01 13 04 02 25 04 01 Conditions Related to Programs 25 03 01 25 04 01 Feature Cross Reference Direct Inward System Acces...

Page 360: ...se setup Input Data Item No Item Input Data Default Related Program 01 DUD DISA Single Digit Timer 0 64800 0 02 Item DTMF PB Detect 0 Off 1 On 1 25 02 01 25 06 01 15 01 08 15 01 09 40 10 08 40 10 09 Conditions None Feature Cross Reference Direct Inward System Access DISA Voice Response System VRS SL2100 ISSUE 2 0 2 336 Program 25 VRS DISA Setup Program 25 ...

Page 361: ... If ARS is enabled at Site B this time can be programmed for 5 500 ms at Site A If ARS is disa bled and Site B is using F Route for outbound dialing this time should be programmed for 30 three sec onds at Site A 30 20 03 04 03 ARS Misdialed Number Han dling 0 Route to Trunk Group 1 1 Play Warning Tone to Dialer If a user dials a number not pro grammed in ARS this option deter mines if the system s...

Page 362: ...01 Dial Maximum of 16 digits 0 9 No Setting 02 ARS Service Type 0 No Service Call Restricted 1 Route to Trunk Group 2 Select F Route Access 0 03 Additional Data Service Number Service type 1 0 50 Trunk Group Number 0 No Route 101 150 Networking ID Service type 2 Not used F Route Time Schedule 0 100 F Route Table No Use F Route Time Schedule 0 100 F Route Selection No 0 44 04 44 05 04 ARS Class of ...

Page 363: ... the initially dialed number including any modifications X When ARS is enabled X must be entered in the Dial Treatment in order for the system to out put the extension number of the call s originator to the black box for the E911 feature An Insert a Transit Network ID for alternate access in the SETUP message n refers to PRG26 11 E End of the Dial Treatment All Dial Treatments must end with the E ...

Page 364: ...matic Route Selection ARS F Route uses ARS Class of Service when determining how to route extension calls Input Data Extension Number Up to eight digits Day Night Mode 1 8 Item No Item Input Data Default 01 Class 0 50 0 No Class 0 Conditions None Feature Cross Reference Automatic Route Selection ARS F Route SL2100 ISSUE 2 0 2 340 Program 26 ARS Service Least Cost Routing Program 26 ...

Page 365: ...ansit Network ID for Alternate carrier access which is referred from Program 26 03 Input Data Transit Network ID Table 1 4 Item No Item Input Data Default 01 Transit Network ID Carrier ID 0000 9999 Fixed four digits or No Setting Table No 1 4 No Setting Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 341 Program 26 ...

Page 366: ...stem Default 1 Unknown 2 International No 3 National No 4 Network Specific No 5 Subscriber No 6 Speed Dial No This setting is used by Programs 26 02 07 and 44 05 11 to determine ISDN element 0 02 Called Party number Numbering Plan Iden tification Selection 0 System Default 1 Unknown 2 ISDN Plan 3 Data Plan 4 Telex Plan 5 National Standard Plan 6 Private Plan This setting is used by Programs 26 02 ...

Page 367: ...try for this option applies to all the system DSS Consoles The available options are Regular Business Mode 0 Hotel Mode 1 Input Data DSS Console Number 1 12 Item No Item Input Data Default 01 DSS Operation Mode 0 Business Mode 1 Hotel Mode 0 Conditions None Feature Cross Reference Direct Station Selection DSS Console Hotel Motel ISSUE 2 0 SL2100 Programming Manual 2 343 Program 30 ...

Page 368: ...extension DSS Console s combination is called a Console Number There are 12 Console Numbers 1 12 Console Numbers can be assigned to extensions When entering data the assignment for Console Number 1 is normally made first Input Data DSS Console Number 1 12 Item No Item Input Data Description Default 01 Extension port con nected to DSS Up to 8 digits The extension number for the multiline ter minal ...

Page 369: ... PC Program you may need to unplug the DSS and plug it back in to reset the console lamping Input Data DSS Console Number 1 12 Item No Key Number Function Number Additional Data 01 001 114 0 99 0 99 General Functional Level 00 99 Appearance Functional Level Refer to Table 2 10 Function Number List on page 2 345 Item No Item Input Data Default 01 Function Number 00 99 Normal Function Code 00 99 App...

Page 370: ...Setup Message Numbers 1 20 On Red Setup 19 External Group Paging External Paging Num ber 1 3 On Red Active 20 External All Call Paging On Red Active 21 Internal Group Paging Internal Paging Num ber 01 50 On Red Active 22 Internal All Call Paging None 23 Meet Me Answer to In ternal Paging None 24 Call Pickup None 25 Call Pickup for Another Group None 26 Call Pickup for Specified Group Call Pickup G...

Page 371: ... Red Delay Message Answering 54 External Call Forward by Door Box Setup On Red Setup 55 Extension Name Edit None 56 General Purpose LED Operation 1 100 Red On Off 101 200 Green On Off 201 300 Red On Green On Off 1 100 Red On Off 101 200 Green On Off 201 300 Red On Green On Off 57 General Purpose LED Indication 1 100 Red On Off 1 100 Red On Off 58 Department Incoming Call Immediate Extension Group ...

Page 372: ...nk 86 Private Call Refuse None Off pattern 1 pattern 5 8 On Red pattern 2 Slow Blink Red pattern 3 Fast Blink Red pattern 4 87 Caller ID Refuse None Off Cancel Slow Blink Red Set 88 Dial In Mode Switching Program 22 17 Table No 1 500 Off pattern 1 pattern 5 8 On Red pattern 2 Slow Blink Red pattern 3 Fast Blink Red pattern 4 125 msec on 125 msec off 125 msec on 625 msec off Red 90 Do Not Call Setu...

Page 373: ...36 digits On Red Set Off Cancel Table 2 11 Function Number List 2 Appearance Function Level 00 99 Service Code 752 Function Number Function Additional Data LED Indication 00 ICM Key 01 Trunk Key Trunk Line Number 1 128 04 Park Key Park Number 1 50 06 Trunk access via Networking Network System Number 1 4 07 Station Park Hold Slow Blink Red Holding Fast Blink Red Recall Default The DSS keys 001 060 ...

Page 374: ... set by pressing the ALT key on the DSS console Input Data DSS Console Number 1 12 Item No Item Input Data Default 01 DSS Console Alternate Answer Alternate DSS No 1 12 0 No Setting 0 No Setting Conditions Related extension is assigned in Program 30 02 Alternate answer key ALT key is assigned at Program 30 03 Feature Cross Reference None SL2100 ISSUE 2 0 2 350 Program 30 DSS DLS Console Setup Prog...

Page 375: ...tus Code 1 Hotel DSS 0 7 Lamp Pattern Data 7 10 Hotel Status Code 2 Hotel DSS 0 7 Lamp Pattern Data 1 11 Hotel Status Code 3 Hotel DSS 0 7 Lamp Pattern Data 2 12 Hotel Status Code 4 Hotel DSS 0 7 Lamp Pattern Data 3 13 Hotel Status Code 5 Hotel DSS 0 7 Lamp Pattern Data 5 14 Hotel Status Code 6 Hotel DSS 0 7 Lamp Pattern Data 3 15 Hotel Status Code 7 Hotel DSS 0 7 Lamp Pattern Data 6 16 Hotel Stat...

Page 376: ...attern 4 IR On 125m s Off 125m s On 125m s Off 625m s LED Pattern 5 IL On 875m s Off 125m s LED Pattern 6 IW On 625m s Off 125m s On 125m s Off 125m s LED Pattern 7 ON On Off On Off On Off On Off LED Patterns for DSS Console Conditions None Feature Cross Reference Direct Station Selection DSS Console SL2100 ISSUE 2 0 2 352 Program 30 DSS DLS Console Setup Program 30 ...

Page 377: ...J L j l 5 6 Enter characters M O m o 6 7 Enter characters P S p s 7 8 Enter characters T V t v 8 9 Enter characters W Z w z 9 0 Enter characters 0 ô õ ú å ä æ ö ü α ε θ В Enter characters π Σ σ Ω Accepts an entry only required if two letters on the same key are needed ex TOM Pressing again Space In system programming mode use the right arrow soft key instead to accept and or add a space Clear Back...

Page 378: ...4800 seconds Once the user initiates a Meet Me Conference or Voice Call Confer ence the system waits this time for the Paged party to join the call 90 seconds Conditions None Feature Cross Reference Paging External Paging Internal SL2100 ISSUE 2 0 2 354 Program 31 Paging Setup Program 31 ...

Page 379: ...mber 0 50 0 No Setting Assign extensions to Internal Paging Groups i e Page Zones The sys tem allows up to 50 Internal Paging Groups An extension can be in only one Internal Paging Group Port 1 16 1 Group 1 Port 17 0 02 Internal All Call Paging Receiv ing 0 Off 1 On Allow or prevent All Call Internal Paging for each extension If al lowed extension can place and re ceive All Call Internal Paging an...

Page 380: ... C a c 2 3 Enter characters D F d f 3 4 Enter characters G I g i 4 5 Enter characters J L j l 5 6 Enter characters M O m o 6 7 Enter characters P S p s 7 8 Enter characters T V t v 8 9 Enter characters W Z w z 9 0 Enter characters 0 ô õ ú å ä æ ö ü α ε θ В Enter characters π Σ σ Ω Accepts an entry only required if two letters on the same key are needed ex TOM Pressing again Space In system program...

Page 381: ...t Item 01 Internal Paging Group Name Extension Paging Group Name 01 Group 1 02 Group 2 50 Group 50 Conditions None Feature Cross Reference Paging Internal ISSUE 2 0 SL2100 Programming Manual 2 357 Program 31 ...

Page 382: ... external zone To simplify programming and troubleshooting always make the External Paging Zone Group the same number as the External Paging zone i e 1 1 2 2 etc Input Data External Speaker Number 1 3 Item No Item Input Data Default 01 Paging Group Number 0 3 0 No Setting 1 3 Group number Speaker 1 1 Group 1 Speaker 2 2 Group 2 Speaker 3 3 Group 3 Conditions None Feature Cross Reference Paging Ext...

Page 383: ...runk port make a separate entry for each External Paging zone For UNA ringing make a separate entry for each Night Service mode Input Data Trunk Port Number 1 128 Day Night Mode 1 8 External Speaker Number 1 3 Item No Item Input Data Default 01 Universal Night Answer Ring 0 No Ringing No 1 Ringing Yes 0 Conditions None Feature Cross Reference Night Service Paging External ISSUE 2 0 SL2100 Programm...

Page 384: ...ble or disable splash tone before Paging over an external zone If enabled the system broadcasts a splash tone before the External Paging an nouncement 2 02 Broadcast Splash Tone After Paging Paging End Time 0 No Tone None 1 Splash Tone 2 Chime Tone Use this option to enable or disable splash tone after Paging over an external zone If enabled the system broadcasts a splash tone at the end of an Ext...

Page 385: ...ined Page they simultaneously broadcast into both the External and Internal Zone Use Program 31 04 01 to assign an External Paging Zone 1 3 to an External Page Group 0 3 Input Data External Paging Group Number 0 3 0 All External Paging Item No Item Input Data Default 01 Internal Paging Group Number 0 50 0 All Internal Paging 1 Conditions None Feature Cross Reference Paging External Paging Internal...

Page 386: ...ys Background Music over the zone when it is idle Input Data External Speaker Number 1 3 Item No Item Input Data Description Default 01 BGM 0 BGM Prevented No 1 BGM allowed Yes Use this option to allow or prevent the Ex ternal Paging zone you select from broad casting Background Music when it is idle 0 Conditions None Feature Cross Reference Background Music Paging External SL2100 ISSUE 2 0 2 362 ...

Page 387: ...ng group and defines the splash tone for external paging Input Data External Speaker Number 1 3 Item No Item Input Data Default 01 External Speaker Name Up to 12 Characters External Speaker Num ber 1 Group 1 External Speaker Num ber 2 Group 2 External Speaker Num ber 3 Group 3 Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 363 Program 31 ...

Page 388: ...e specified in this program 30 seconds 02 Door Lock Cancel Time 0 64800 seconds When a user activates the door lock re lease relay this program specifies the amount of time the door strike remains open 10 seconds 03 Off Premise Call For ward by Door Box Disconnect Timer 0 64800 seconds Define the conversation period for an Off Premise Call Forward by Door Box call When this timer expires the calle...

Page 389: ...all button The Door Box feature is called Door Phone when programming via WebPro and using a multiline terminal Input Data Door Box Number 1 6 Day Night Mode 1 8 Door Box Ring Group Number 01 32 Item No Item Input Data Default 01 Extension Number Maximum eight digits Door Box Ringing Member 1 101 Other No Setting Conditions None Feature Cross Reference Door Box ISSUE 2 0 SL2100 Programming Manual ...

Page 390: ...ern 0 None 1 Door Box Ring 1 2 Door Box Ring 2 3 Door Box Ring 3 4 Door Box Ring 4 5 Door Box Ring 5 6 Door Box Ring 6 Per door box specify the chime pat tern for ringing Doorphone 1 Chine Pattern 1 Doorphone 2 Chine Pattern 2 Doorphone 3 Chine Pattern 3 Doorphone 4 Chine Pattern 4 Doorphone 5 Chine Pattern 5 Doorphone 6 Chine Pattern 6 80 01 02 CODEC Transmit Gain Setup 1 57 15 5 12 5dB This prog...

Page 391: ...a WebPro and using a multiline terminal Input Data Door Box Number 1 6 Item No Item Input Data Description Default 01 Door Box Name Up to 12 characters Per door box assign a name up to 12 char acters long Doorphone 1 DOOR 1 Doorphone 2 DOOR 2 Doorphone 3 DOOR 3 Doorphone 4 DOOR 4 Doorphone 5 DOOR 5 Doorphone 6 DOOR 6 Conditions None Feature Cross Reference Door Box ISSUE 2 0 SL2100 Programming Man...

Page 392: ... Extension Number Intercom 1 Use Conversion Ta ble NTT Determine if the incoming Tie Line call should be directed as an inter com call or if it should follow the DID Translation Table in Program 22 11 0 22 11 04 E M Line Dial Tone 0 Disable No 1 Enable Yes Enter 1 if the Tie Line should send dial tone to the calling system after the call is set up Enter 0 if the Tie Line should not send dial tone ...

Page 393: ...ce The Class of Service options are defined in Program 20 14 For each Tie line make a separate entry for each Night Service mode Input Data Trunk Port Number 1 128 Day Night Mode 1 8 Item No Item Input Data Default Related Program 01 Class 1 15 1 20 14 Conditions Program 20 06 cannot be used to assign Class of Service to Tie lines Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 ...

Page 394: ...ials 9 Set Trunk Group Routing in Program 14 07 If the system has Automatic Route Selection ARS F Route dialing 9 accesses ARS Make a separate entry for each Tie Line for each Night Service Mode Input Data Trunk Port Number 1 128 Day Night Mode 1 8 Item No Item Input Data Default 01 Route Table Number 0 50 0 No Setting 1 Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 370 Program 3...

Page 395: ... defined in Programs 21 05 and 21 06 For each Tie Line you make a separate Toll Restriction Class entry for each Night Service mode Input Data Trunk Port Number 1 128 Day Night Mode 1 8 Item No Item Input Data Default Related Program 01 Toll Restriction Class 1 15 2 21 05 14 01 08 Conditions Program 20 06 cannot be used to assign Toll Restriction to Tie Lines Feature Cross Reference None ISSUE 2 0...

Page 396: ... from an inbound trunk e g dialed from a Tie Line For each inbound trunk group enable or disable access to each CO trunk group Input Data Incoming Trunk Group Number 1 50 Trunk Group Number 1 50 Item No Item Input Data Default 01 Outgoing Trunk Group Number 0 Enable Y Tandem 1 Restricted N Tandem 0 Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 372 Program 34 Tie Line Setup Progra...

Page 397: ...ll If individual extension users do not want to receive an incoming call they could delete all digits including the extension number Add Digit If a Tie Line network requires additional digits to reroute the call to a location the digits for the location can be added to the received digits Input Data Incoming Trunk Group Number 1 50 Item No Item Input Data Default 01 Delete Digit 0 255 255 delete a...

Page 398: ...seconds 02 First Digit Pause E M Wink Start 0 64800 seconds 0 03 First Digit Pause LD Trunk 0 64800 seconds 3 seconds 04 LD Trunk Guard Time 0 64800 seconds 0 05 Trunk Answer Detect Timer for E M 0 64800 seconds 30 seconds Conditions If Program 34 07 05 is left at default 30 the transferred call recalls to the station that performed the transfer when not answered Feature Cross Reference None SL210...

Page 399: ...l restriction data for E M Tie Lines This data should be defined if Tie Line Toll Restriction is enabled in Program 21 05 13 Input Data Class of Service 1 15 Table No 1 20 Item No Item Input Data Default Related Program 01 Dial Data Up to 10 Digits 0 9 No Setting 21 05 13 Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 375 Program 34 ...

Page 400: ...ides The character indi cates a delimiter If Program 34 01 02 is selected to 2 MF this Program works only as 4 ANI DNIS COS 1 0 COS 2 15 0 34 01 02 34 09 02 02 Delimiter Dial Code 1 9 0 This option defines the character Telco uses as a delimiter see en tries 1 5 in Item 1 above Valid entries are 0 9 and COS 1 COS 2 15 34 09 01 03 Route Setup of Receive Dial 0 Fixed Route Item 08 No Routing 1 Route...

Page 401: ...a ble Setup Start 0 100 900 End 0 99 999 Use this option to define which part of the ABB Table set up in Program 13 04 the system uses for ANI DNIS Caller ID look ups and ANI DNIS routing This is required if Items 4 and 5 above are 1 Caller ID on When you specify a starting and end ad dress the system uses the part of the table for look ups When you specify a starting address and length the system...

Page 402: ...dress Length 1 8 When Item 01 0 ANI DNIS re ceive format is the address use this option to specify the address length The choices are from 1 8 digits COS 1 7 COS 2 15 7 34 09 01 Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 378 Program 34 Tie Line Setup Program 34 ...

Page 403: ...ts received from the Network on Feature Group D Trunks Input Data Incoming Trunk Group Number 1 50 Item No Item Input Data Description Default 01 Delete digit 0 9 0 No delete Example ANI Information 111222 Delete 2 digits After digit been deleted 1222 2 Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 379 Program 34 ...

Page 404: ...Omit Digits 0 24 0 Not applied The number of digits entered in this option does not print on the SMDR report For ex ample if the entry is 10 the first 10 digits a user dials do not appear on the SMDR re port 0 05 Minimum Digits 0 24 0 Not applied Outgoing calls must be at least this num ber of digits for inclusion in the SMDR re port 0 06 Minimum Call Dura tion 0 65535 seconds 0 All The duration o...

Page 405: ... option to 1 to have the SMDR re port provides a weekly summary every Saturday at midnight 1 06 Summary Monthly 0 Not Displayed 1 Displayed Set this option to 1 to have the SMDR re port provides a monthly summary at mid night on the last day of the month 1 07 Toll Charge Cost 0 Not Displayed 1 Displayed Set this option to 1 have the SMDR re port include toll charges 1 08 Incoming Call 0 Not Displa...

Page 406: ... 18 Print Mode for Caller Name of Incoming Call 0 Normal 1 Line Feed Determine how SMDR should print Caller Name of Incoming Call 0 21 S Point Terminal Number 0 MSN Number 1 Extension Number 0 22 Security Auto Dialing 0 No Output 1 Output Emergency call from Watch Mode Define SMDR output on off Output is SAD Se curity auto dialing 1 23 Watch Auto Dialing 0 No Output 1 Output Emergency call from Re...

Page 407: ...d verification with PRG 35 06 01 required Use this option to select the Account Code Mode 0 3 0 02 Forced Account Code Toll Call Setup 0 Account Codes for ALL calls 1 Account Codes for TOLL calls Use this option enable Account Codes for all calls or just toll calls for mode 2 or 3 in Item 01 above 0 03 Account Codes for In coming Calls 0 Disabled User can not enter an account code 1 Enabled User c...

Page 408: ...Feature Cross Reference Account Code Forced Verified Unverified SL2100 ISSUE 2 0 2 384 Program 35 SMDR Account Code Setup Program 35 ...

Page 409: ...ta Description Default 01 Verified Account Code 1 9 0 Wild card Up to 16 digits If PRG 35 05 01 is set to a 3 required and verified this is where the verified ac count code list is created in the system Up to 800 account codes with 1 16 digits can be entered Wild cards can be entered by using the symbol For example 234 means the user can enter 0234 9234 as valid ac count codes The digit cannot be ...

Page 410: ...sh 02 UK English 03 Australian English 04 French Canadian 05 Dutch 06 Mexican Spanish 07 Latin America Spanish 08 Italian 09 German 10 Madrid Spanish 11 Norwegian 12 Parisian French 13 Brazilian Portuguese 14 Japanese 15 Mandarin Chinese 16 Korean 17 Iberian Portuguese 18 Greek 19 Danish 20 Swedish 21 Thai 22 Mandarin Chinese Taiwan 23 Flemish 24 Turkish 25 Arabic 26 Russian 1 Conditions None Feat...

Page 411: ...s Personal Greet ing enabled and all VRS ports are busy a DIL or DISA call to the ex tension waits this time for a VRS port to become free 0 05 Park and Page Repeat Timer VRS Msg Re send 0 64800 seconds If a Park and Page is not picked up during this time the Paging an nouncement repeats 0 06 Set VRS Mes sage for Private Call Refuse VRS Msg Private Call 0 No Message Played 1 100 VRS Mes sage 1 100...

Page 412: ...Flag that control the playback of the VRS announcements for on the for warded phone 1 40 10 01 11 Call Forward No tification An nouncement 0 Do not play 1 Play Flag that control the playback of the VRS announcements for towards the incoming call 1 40 10 01 Conditions None Feature Cross Reference Voice Response System VRS SL2100 ISSUE 2 0 2 388 Program 40 Voice Recording System Program 40 ...

Page 413: ... Preamble Message for each trunk When the extension user answers the incoming call the assigned VRS message is sent to the outside caller Input Data Trunk Port Number 1 128 Day Night Mode 1 8 Item No Item Input Data Default 01 VRS Message Number 0 100 0 No Service 0 Conditions None Feature Cross Reference Voice Response System VRS ISSUE 2 0 SL2100 Programming Manual 2 389 Program 40 ...

Page 414: ... Dial Up to 8 digits No Setting 02 Login ID Code Digit Dial 0 20 0 No ID 0 03 ACD MIS Connection Ports 0 No set 1 Reserve 2 Reserve 3 LAN CPU 0 04 ACD MIS Notification when ACD Call receives Busy 0 Enabled 1 Disabled 0 05 ACD MIS Output Format 0 Classic 1 8 digit DDI Field 2 Extra DDI event 3 XML Format 0 Conditions None Feature Cross Reference Automatic Call Distribution ACD SL2100 ISSUE 2 0 2 39...

Page 415: ...eceives an incoming call while an ACD agent is logged in An extension transfers a call to an ACD group using the ACD group pilot number An incoming call is received with a DUD DID DISA number which is assigned as an ACD pilot number Input Data Extension Number Up to eight digits ACD Work Period Mode Number 1 8 Item No Item Input Data Description Default 01 ACD Group No 0 8 0 No Setting Designate f...

Page 416: ... Data Incoming Ring Group Number 1 50 ACD Work Period Mode Number 1 8 Item No Item Input Data Description Default 01 ACD Group Number 0 8 0 No Setting For each incoming trunk group set up in Program 22 05 designate which ACD Group 1 8 the trunks should ring for each of the eight Work Periods 0 02 Night Announcement Service 0 No 1 Yes Designate for each incoming trunk wheth er or not Night Announce...

Page 417: ...t Data Default 01 Group Supervisory Extension Up to 8 digits No Setting 02 Operation Type 0 Supervisor s extension does not receive ACD Group calls 1 Supervisor s extension receives ACD Group overflow calls only 2 Supervisor s extension receives ACD Group calls just like all other agents 0 Conditions None Feature Cross Reference Automatic Call Distribution ACD ISSUE 2 0 SL2100 Programming Manual 2...

Page 418: ...nk Work Schedules ACD extensions can log in only during their work period ACD extensions receive the following calls when they are logged in ACD Call on a Trunk When the incoming ring group is assigned in the operating time Programs 41 03 and 41 06 ACD Pilot Number Call Any time if ACD extensions are available Input Data ACD Work Schedule Time Pattern 1 4 ACD Operation Mode Number 1 8 Item No Item...

Page 419: ... After you set up the schedules assign them to days of the week in Program 41 07 This is the same program used by the ACD Agent Work Schedules Input Data ACD Work Schedule Time Pattern Number 1 4 ACD Operation Mode Number 1 8 Item No Item Input Data Default 01 Start Time 0000 2359 Start 0000 End 0000 End Time 0000 2359 Conditions None Feature Cross Reference Automatic Call Distribution ACD ISSUE 2...

Page 420: ...e in this program apply to both the ACD Agent Work Schedules Program 41 05 and the Trunk Work Schedules Program 41 06 Input Data Item No Item Input Data Default 01 Day Number 1 Sunday 2 Monday 3 Tuesday 4 Wednesday 5 Thursday 6 Friday 7 Saturday 0 Time Pattern 0 4 0 No ACD Conditions None Feature Cross Reference Automatic Call Distribution ACD SL2100 ISSUE 2 0 2 396 Program 41 ACD Setup Program 41...

Page 421: ...ode 0 9 destina tion and announcement message types Delay Announcement functions are not available for ACD pilot number calls Each ACD Group can have unique overflow op tions 0 02 Transferred Destina tion when overflow 0 8 0 No Setting 9 Extended Table PRG 41 09 10 Voice Mail Integra tion In skin VM 11 Speed Dial areas PRG 41 08 05 12 Incoming Ring Group PRG 41 08 06 Assign the overflow mode 0 9 d...

Page 422: ... ACD overflow destination Using a speed dial bin for ACD Overflow is suppor ted only for off premise calls 999 06 Incoming Ring Group when Overflow 1 50 Used when 41 08 02 is set to 12 Assign the Ring Group for ACD overflow calls to go to 1 Conditions None Feature Cross Reference Automatic Call Distribution ACD SL2100 ISSUE 2 0 2 398 Program 41 ACD Setup Program 41 ...

Page 423: ...erred when overflow occurs Input Data ACD Group No 1 8 Priority Order No 1 4 Item No Item Input Data Description Default 01 Destination ACD Group 0 9 0 No Setting 9 InMail Define the ACD group to which a call is transferred when overflow occurs 0 Conditions None Feature Cross Reference Automatic Call Distribution ACD ISSUE 2 0 SL2100 Programming Manual 2 399 Program 41 ...

Page 424: ...ssage Sending Count 0 255 Input the number of times the 1st Delay Message is sent If set to 0 the message is not played 0 04 2nd Delay Message Number 0 101 0 No Message 101 Fixed Message Input the VRS Message to be played as the 2nd Delay Message 0 05 2nd Waiting Message Sending Count 0 255 Input the number of times the 2nd Delay Message is sent If set to 0 the message is not played 0 06 Tone Kind...

Page 425: ...Feature Cross Reference Automatic Call Distribution ACD ISSUE 2 0 SL2100 Programming Manual 2 401 Program 41 ...

Page 426: ...ble for ACD pilot number calls Input Data ACD Group Number 1 8 Item No Item Input Data Description Default 03 ACD Night Announce Sending Time 0 64800 seconds Define the time the ACD night Announce ment plays Night announcement availabil ity depends on the setting in Program 41 03 02 30 Conditions The Night Announcement function is not available for ACD pilot number call Feature Cross Reference Aut...

Page 427: ...e is assigned as VRS in Program 41 12 01 Input Data ACD Group No 1 8 Item No Item Input Data Description Default 01 VRS Message Num ber 0 100 0 No Message Input the VRS message number to be used as the night announcement 0 02 Tone Kind at Message Interval 0 Ring Back Tone 1 MOH Tone 2 BGM Source Input what is heard between the Night An nouncements 0 Conditions None Feature Cross Reference Automati...

Page 428: ...gram 41 03 03 Determines whether the ACD group should use its own priority assignment or if it should follow the priority assigned in Pro gram 41 03 03 0 04 Automatic Answer at Headset 0 Off 1 On Enable 1 Disable 0 Automatic Answer for agents using headsets 0 06 Call Queuing after 2nd Announcement 0 Enable Yes 1 Disable No Determine whether the caller should hear the 2nd Delay Announcement and the...

Page 429: ... seconds Set the ringing start time for the headset ear piece on a single line telephone 0 17 CTI Operation mode when transfer no log in ACD groups 0 Transfer to ACD group 1 Error notice This program allows CTI Server transfers a trunk call to ACD Pilot number which group has no login agent in 3rd Party CTI 0 Conditions None Feature Cross Reference Automatic Call Distribution ACD ISSUE 2 0 SL2100 ...

Page 430: ...of Calls in Queue 0 128 0 No Limitation Define the maximum number of calls al lowed in the ACD queue before overflow occurs 0 02 Operation Mode for ACD Queue 0 The last waiting call is transferred 1 The longest waiting call is transferred 2 Send Busy Tone Define how the system should handle calls when the number of calls in queue ex ceeds the threshold 0 Conditions None Feature Cross Reference Aut...

Page 431: ...es for the AIC members in Program 11 13 08 and 11 13 09 Input Data Extension Number Up to eight digits Item No Item Input Data Default Related Program 01 Login Mode 0 Normal Login Mode 1 AIC Login Mode 0 41 18 01 Conditions If set to 1 note that a supervisor can not log in out an AIC member as they are not normal ACD agents Feature Cross Reference ACD Automatic Call Distribution ISSUE 2 0 SL2100 P...

Page 432: ...D Group Number 0 8 0 No Setting 0 03 ACD Group Number in Mode 1 0 8 0 No Setting 0 04 ACD Group Number in Mode 2 0 8 0 No Setting 0 05 ACD Group Number in Mode 3 0 8 0 No Setting 0 06 ACD Group Number in Mode 4 0 8 0 No Setting 0 07 ACD Group Number in Mode 5 0 8 0 No Setting 0 08 ACD Group Number in Mode 6 0 8 0 No Setting 0 09 ACD Group Number in Mode 7 0 8 0 No Setting 0 10 ACD Group Number in ...

Page 433: ... or high er for the message to play 0 04 Mailbox Number for 2nd Announcement Message Dial up to eight digits Assign the Voice Mail ACD Announcement Mailboxes as the message source for the 2nd Announcement Message No Setting 05 2nd Delay Message Sending Count 0 255 0 No message is played Determine the 2nd Delay Message Send ing Count This entry must be set to 1 or higher for the message to play 0 0...

Page 434: ...ime the Queue Status dis play remains on the telephone dis play 5 seconds 03 Queue Status Display Interval 0 64800 seconds Determine whether or not an incom ing call to a trunk ring group should follow a priority assignment Set the time that refreshes the Queue Sta tus Alarm time in queue display and causes the optional queue alarm to occur on phones active on a call logged out or in wrap up 60 se...

Page 435: ...or confirming set up when a user setting the wakeup call When a user selects 0 Fixed Message they should hear was setting When a user selects Play Fixed VRS Message Time they should hear the fol lowing A wakeup call has been set for the wake up call time in 12 hour format An example of this is A wakeup call has been set for 8 30 AM 0 05 Wake Up Call Mes sage Assignment 0 100 0 No Setting 0 06 Flex...

Page 436: ...Feature Cross Reference Hotel Motel SL2100 ISSUE 2 0 2 412 Program 42 Hotel Setup Program 42 ...

Page 437: ... Class when it is checked in The system has 15 Toll Restriction Classes 1 15 The entry you make in this option affects the tele phone in all Night Service modes Refer to Programs 21 05 and 21 06 to set up the Toll Restriction dialing options When the extension is checked out it uses the Toll Restriction Class set in Program 21 04 1 03 Room Status Refer ence Only 1 Room Clean Occu pied 2 Maid Requi...

Page 438: ...ll Setting for Other Extension 0 Off 1 On Class 1 15 1 06 Room Status Change for Other Extension 0 Off 1 On Class 1 15 1 07 Restriction Class Changing for Other Extension 0 Off 1 On Class 1 15 1 08 Room to Room Call Restriction 0 Off 1 On Class 1 15 1 09 DND Setting for Own Extension 0 Off 1 On Class 1 15 1 10 Wake Up Call Setting for Own Extension 0 Off 1 On Class 1 15 1 11 Change Room Status for...

Page 439: ...ow guest name on this staff phone 0 Disable 1 Enable Enable guest name indication on staff ter minal Setting for staff terminal 1 Conditions None Feature Cross Reference Class of Service Hotel Motel ISSUE 2 0 SL2100 Programming Manual 2 415 Program 42 ...

Page 440: ... 1 9 0 The destination can be any code with up to eight digits such as an extension number or access code Input Data Department Extension Group Number 1 50 Received Dial 1 9 0 Item No Item Input Data Default 01 Hotel Mode One Digit Service Co des Destination Number Up to eight digits No Setting Conditions The one digit service codes you assign in this program wait until the interdigit time expires...

Page 441: ...el Motel feature Input Data Item No Item Input Data Description Default 01 Output Port Type 0 No Setting 3 LAN 0 03 Wake Up Call No An swer Data 0 Not Output 1 Output 0 04 Check Out Sheet 0 Not Output 1 Output 0 05 PMS Protocol type 0 Normal 1 Fidelio Determines the PMS Protocol type 0 Conditions Room Status Reports can be output via LAN port Feature Cross Reference Hotel Motel ISSUE 2 0 SL2100 Pr...

Page 442: ...T Send Timing 1 128 seconds Defines the time that passes after any PMS message sent from the PBX that the PBX sends an AREYUTHERE message 10 06 AREYUTHERE LINET EST Send Count 0 20 times This is the retry count for un acknowl edged AREYUTHERE messages 3 07 Check Out Auto Flexi ble Status Change 0 Off 1 On When PRG 42 06 07 and PRG 42 06 04 are set to on the status programmed with PRG 42 06 08 can ...

Page 443: ...Feature Cross Reference Hotel Motel ISSUE 2 0 SL2100 Programming Manual 2 419 Program 42 ...

Page 444: ...m PRG 42 02 02 This command translates the Toll Restriction level received from the hospitality application into a system Toll restriction Class Input Data Restriction Level 0 3 Item No Item Input Data Default 01 PMS Restriction Level Conversion Table 1 15 Level 0 10 Level 1 11 Level 2 12 Level 3 13 Conditions None Feature Cross Reference Hotel Motel SL2100 ISSUE 2 0 2 420 Program 42 Hotel Setup P...

Page 445: ...Check Out Item No Item Input Data Default 01 Fidelio Room Status Number 0 Refer below 02 Text Message Data Maximum 32 characters Refer below Default No Room Status Fidelio Code alphanumeric 12345678901234567890123456789012 1 Check In 6 Check Out 5 2 Check In 2 Check Out 1 3 Check In 2 Check Out 1 4 Check In 4 Check Out 3 5 Check In 4 Check Out 3 6 Check In 4 Check Out 3 7 Check In 4 Check Out 3 8 ...

Page 446: ...ic 12345678901234567890123456789012 9 Check In 4 Check Out 3 0 Check In 6 Check Out 5 Check In 4 Check Out 3 Check In 4 Check Out 3 Conditions None Feature Cross Reference Hotel Motel SL2100 ISSUE 2 0 2 422 Program 42 Hotel Setup Program 42 ...

Page 447: ...itself Input Data Room Status 1 2 3 4 5 6 7 8 9 0 Item No Item Input Data Default 01 Flexible Setup for Room Status 1 Room Clean Occupied 2 Maid Required 3 Maid in Room 4 Inspection Required 5 Maintenance Request 6 Out of order 7 Reserve 1 8 Reserve 2 9 Reserve 3 0 Room Clean Vacant Reserve 5 Reserve 6 1 None Conditions None Feature Cross Reference Hotel Motel ISSUE 2 0 SL2100 Programming Manual 2...

Page 448: ... there is a match the pattern defined in that program is used If not the F Route pattern in PRG 44 09 and time set ting in 44 08 are used 0 44 04 44 05 44 08 44 09 44 10 02 Dial Tone Simu lation 1 digit 0 9 cant be used When first dialed digit matches with the data set in this Program system send simulated DT to calling party after receiving first digit Numbering plan for the dial needs to configu...

Page 449: ... Service Type 1 Extension Num ber The number goes to an extension after deleting the front digit s Additional Data Assign the digit s to be deleted on top of the number for exten sion number usage At least one digit must be deleted Service Type 2 ARS F Route The number is controlled by ARS F Route table Additional Data If the ARS F Route Time Sched ule is not used assign the ARS F Route table numb...

Page 450: ... 2 Program 44 01 0 ARS F Route Table Number 0 100 0 No Setting Refer to Program 44 05 Program 44 01 1 ARS F Route Select Table Num ber 0 100 0 No Setting Refer to Program 44 04 3 Dial Extension Analyze Table Number 0 4 0 No Setting Refer to Program 44 03 0 44 02 01 44 02 02 44 04 44 05 04 Dial Tone Simu lation 0 Off 1 On If enabled this option sends dial tone to the calling party after the routing...

Page 451: ...lysis Table Number 1 252 Dial Analysis Table Number 1 250 Item No Item Input Data Default Related Program 01 Dial Up to 36 digits Digits 1 9 0 Press Line Key 1 for wild character No Setting 44 02 02 ARS F Route Select Table Number Not used F Route Time Schedule 0 100 F Route Table No PRG 44 05 Use F Route Time Schedule 0 100 F Route Selection No PRG 44 04 0 44 01 44 04 44 05 Dial Analysis Table Nu...

Page 452: ...Conditions None Feature Cross Reference Automatic Route Selection ARS F Route SL2100 ISSUE 2 0 2 428 Program 44 ARS F Route Setup Program 44 ...

Page 453: ...Route table number for each ARS F Route time mode There are eight time modes for ARS F Route Access Input Data ARS F Route Selection Number 1 100 ARS F Route Time Mode 1 8 Item No Item Input Data Default Related Program 01 ARS F Route Table Number 0 100 0 No Service 0 44 01 44 05 Conditions None Feature Cross Reference Automatic Route Selection ARS F Route ISSUE 2 0 SL2100 Programming Manual 2 429...

Page 454: ... 1 On Select whether or not a beep is heard if a lower priority trunk group is used to dial out 0 05 Gain Table Num ber for Internal Calls 0 100 0 No Setting Select the gain table number to use for the internal call defined in Pro gram 44 07 0 44 07 03 44 07 04 06 Gain Table Num ber for Tandem Connections 0 100 0 No Setting Select the gain table number to use for the tandem call defined in Pro gra...

Page 455: ...Conditions None Feature Cross Reference Automatic Route Selection ARS F Route ISSUE 2 0 SL2100 Programming Manual 2 431 Program 44 ...

Page 456: ...he Additional Dial Table used is determined in Program 44 05 03 Input Data Additional Dial Table Number 1 100 Item No Item Input Data Default Related Program 01 Additional Dial Up to 36 digits Enter 1 9 0 Pause press LK 1 to enter a pause No Setting 44 05 03 Conditions None Feature Cross Reference Automatic Route Selection ARS F Route SL2100 ISSUE 2 0 2 432 Program 44 ARS F Route Setup Program 44 ...

Page 457: ...5 is activated The Tandem Gain Table follows the Incoming transmit and Incoming receive settings for incoming line and Outgoing transmit and Outgoing receive settings for the outgoing line For ARS F Route calls the CODEC gains defined in Programs 14 01 02 and 14 01 03 are not activated Input Data Gain Table Number 1 100 Item No Item Input Data Default 01 Incoming Transmit 1 57 15 5 dB 12 5 dB 32 0...

Page 458: ...a Schedule Pattern Number 1 10 Time Number 01 20 Item No Item Input Data Related Pro gram 01 Start Time 0000 2359 44 01 End Time 0000 2359 Mode 1 8 Default All Schedule Patterns 0 00 0 00 Mode 1 Example Pattern 1 0 00 0 00 8 00 18 00 22 00 M ode 3 M ode 1 M ode 2 M ode 3 Time Number 01 00 00 08 00 Mode 3 Time Number 02 08 00 18 00 Mode 1 Time Number 03 18 00 22 00 Mode 2 Time Number 04 22 00 00 00...

Page 459: ...Conditions None Feature Cross Reference Automatic Route Selection ARS F Route ISSUE 2 0 SL2100 Programming Manual 2 435 Program 44 ...

Page 460: ...n number is defined in Program 44 08 01 Input Data Day Number 1 Sunday 2 Monday 3 Tuesday 4 Wednesday 5 Thursday 6 Friday 7 Saturday Item No Item Input Data Default Related Program 01 Schedule Pattern Number 0 10 0 No Setting Sunday Satur day Pattern 1 44 08 Conditions None Feature Cross Reference Automatic Route Selection ARS F Route SL2100 ISSUE 2 0 2 436 Program 44 ARS F Route Setup Program 44 ...

Page 461: ...his schedule is used for setting special days such as national holidays The pattern number is defined in Program 44 08 01 Input Data Item No Item Input Data Default Related Program 01 Schedule Pattern Number 0 10 0 No Setting Jan 01 Dec 31 Pattern 0 44 08 Conditions None Feature Cross Reference Automatic Route Selection ARS F Route ISSUE 2 0 SL2100 Programming Manual 2 437 Program 44 ...

Page 462: ...1 11 04 Park and Page 0 Off 1 On Enable disable the system ability to process the Voice Mail Park and Page commands You should normally enable this option 1 45 01 12 05 Message Wait 0 Off 1 On Enable disable the system ability to process the Voice Mail Message Wait commands You should nor mally enable this option If enabled be sure that the programmed Mes sage Notification strings don t con tain t...

Page 463: ... used for analog voice mail protocol 0 45 04 11 11 50 5 1 16 Voice Mail Fax Digit Add As signment Up to four digits Assign up to four digits in front of the station number sent to the SLT port when a call is forwarded No Setting 15 03 16 17 Reply Mailbox Number 0 No 1 Yes Whether or not to include the mail box number in the analog voice mail protocol 1 45 04 18 Trunk Number Mapping 2 3 Assign the ...

Page 464: ...Input Data Item No Item Input Data Default 01 Send DTMF tone or 6KD message 0 Send DTMF tone to SLT VM port 1 Send 6KD message to Serial port 1 02 Forced Send Dial Tone 0 Normal 1 Forced 0 03 Send 51A Message 0 Off 1 On 1 05 Send 4PM message 0 Off 1 On 0 Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 440 Program 45 Voice Mail Integration Program 45 ...

Page 465: ... digits No Setting 45 01 15 03 Transfer Message Up to four digits No Setting 45 01 15 04 Forward All Up to four digits No Setting 45 01 15 05 Forward Busy Up to four digits No Setting 45 01 15 06 Forward RNA Up to four digits No Setting 45 01 15 07 Remote Logon Up to four digits No Setting 45 01 15 08 Conversation Recording Up to four digits No Setting 45 01 15 09 Clear Down String Up to four digi...

Page 466: ...lt Related Program 01 Remote Log On Internal 0 Off 1 On 0 45 01 15 45 04 01 02 Direct Log On 0 Off 1 On 0 45 01 15 45 04 02 03 Transfer Message QVM 0 Off 1 On 0 45 01 15 45 04 03 04 Forward All 0 Off 1 On 0 45 01 15 45 04 04 05 Forward Busy 0 Off 1 On 0 45 01 15 45 04 05 06 Forward RNA 0 Off 1 On 0 45 01 15 45 04 06 07 Remote Log On 0 Off 1 On 0 45 01 15 45 04 07 08 Conversation Recording 0 Off 1 ...

Page 467: ...th 1 4095 seconds Subs Msg Length Use this option to set the maximum length of recorded messages for Subscriber Mailbox users dialing RS to record and send a message Extension users leaving a message in a Subscriber Mailbox Outside Automated Attendant callers ac cessing a mailbox via a GOTO com mand and then dialing RS to record and send a message Subscriber Mailbox Greetings Announcement Messages...

Page 468: ...e InMail di als the Digital Pager Callback Number por tion of the Message Notification callout number for a digital pager Set this delay so the pager service has enough time to connect to the digital pager before sending the callback number Your pager service may be able to help you determine the best value for this op tion 0 99 seconds By default this option is 9 seconds When placing a digital pa...

Page 469: ...and then hangs up without saying Hello This typi cally happens if someone unfamiliar with the notification answers the callout like the above example or if the call is picked up by an answering machine with insufficient outgoing message volume 30 minutes 13 Number of RNA rings 1 99 rings If a non pager callout rings the destination longer than this interval 1 99 rings In Mail marks the call as una...

Page 470: ...elete DTMF Tone when recording mes sage 0 Disable 1 Enable Restrict Using InMail in a Secondary Sys tem when a Secondary System is not con nected to the Primary System 1 Conditions When changing 47 01 01 or 47 01 02 a system reset is required for the new setting to take effect Feature Cross Reference None SL2100 ISSUE 2 0 2 446 Program 47 InMail Program 47 ...

Page 471: ...esponds to extension 101 Mailbox 1 64 1 Mailbox 65 256 0 02 Mailbox Number Up to eight digits Use this option to select the extension number associated with the mailbox you are programming Normally mailbox 1 should use Mailbox Number 101 mailbox 2 should use Mailbox Number 201 101 etc To make programming easier consider as sociating a mailbox number with a station port For example mailbox 1 could ...

Page 472: ... Record If disabled the voice prompt and beep do not occur When you disable the Conversation Record beep the following voice prompts do not occur while InMail records the conversation Recording followed by a beep That mailbox is full if the mailbox message storage capacity is reached You have reached the recording limit if the recorded message is too long Provides an additional Conversation Re cor...

Page 473: ...ng Mailbox calls see Next Call Routing Mailbox below If enabled a caller who accesses the Sub scriber Mailbox to leave a message can di al any of the options in the Next Call Rout ing Mailbox Dial Action Table If disabled the caller can dial only 0 to use the Next Call Routing Mailbox 0 action 0 14 Next Call Routing Mailbox Call Routing Mailbox Number 1 3 digits 00 32 00 Undefined No entry Entered...

Page 474: ... no active notification desti nation 0 Table 2 13 47 02 16 Default Table Item Name Input Data 47 02 16 Voice Prompt Language 01 US English 02 UK English 03 Australian English 04 French Canadian 05 Dutch 06 Mexican Spanish 07 Latin America Spanish 08 Italian 09 German 10 Madrid Spanish 11 Norwegian 12 Parisian French 13 Brazilian Portuguese 14 Japanese 15 Mandarin Chinese 16 Korean 17 Iberian Portu...

Page 475: ...ht digits Mailbox Number The Group Mailbox Number is the same as the Department Group master pilot number Use this option to select the De partment Group master pilot number as sociated with the Group Mailbox you are programming Group Mailbox 1 31 3101 3131 Group Mailbox 32 No Setting 03 Mailbox Type 0 None 1 Subscriber 2 Routing 0 Skip Mailbox No setting 1 Skip Mailbox No setting 2 Mailbox No sho...

Page 476: ...s to their messages InMail can play the oldest messages first first in first out or FIFO or the newest messag es first last in first out or LIFO 0 03 Auto Erase Save of Messages 0 Erase After the subscriber lis tens to the entire new message and hangs up InMail erases the mes sage 1 Save After the subscriber lis tens to the entire new message and hangs up InMail saves the mes sage Use this option ...

Page 477: ... this option disabled 1 07 Auto Attendant Direct to Voice Mail 0 No Disabled 1 Yes Enabled Use this option to enable or disable Auto Attendant Direct to VM When a subscriber enables Auto Attendant Direct to VM an Automated Attendant caller routes directly to the mailbox hears the greeting and is asked to leave a message A subscriber can also enable Auto Attendant Direct to VM while recording their...

Page 478: ...outing Mailbox 01 By default Call Routing Mailbox numbers are 01 16 13 Directory List Number 0 None 1 8 List Number All Specify the Directory List number to which the Group Mailbox belongs 0 14 Voice Prompt Lan guage Refer to Ta ble 2 14 47 06 14 De fault Table on page 2 455 1 15 Enable Paging 0 No 1 Yes 0 16 Paging Option 0 RNA 1 Immediate 0 17 Telephone User Inter face 0 Numeric interface 1 Mnem...

Page 479: ... Latin America Spanish 08 Italian 09 German 10 Madrid Spanish 11 Norwegian 12 Parisian French 13 Brazilian Portuguese 14 Japanese 15 Mandarin Chinese 16 Korean 17 Iberian Portuguese 18 Greek 19 Danish 20 Swedish 21 Thai 22 Mandarin Chinese Taiwan 23 Flemish 24 Turkish 25 Arabic 26 Russian Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 455 Program 47 ...

Page 480: ...r 1 32 Item No Item Input Data Description Default 02 Routing Mailbox Type 0 None 1 Call Routing 2 Announcement 3 Directory 4 Distribution Mailbox Type Use this option to set the Routing Mailbox type Mailboxes 1 8 1 Call Rout ing Mailboxes 9 32 2 Announce ment 03 Prompt Language Refer to Ta ble 2 15 47 07 03 De fault Table on page 2 457 1 04 Telephone User Inter face 0 Numeric interface 1 Mnemonic...

Page 481: ... Latin America Spanish 08 Italian 09 German 10 Madrid Spanish 11 Norwegian 12 Parisian French 13 Brazilian Portuguese 14 Japanese 15 Mandarin Chinese 16 Korean 17 Iberian Portuguese 18 Greek 19 Danish 20 Swedish 21 Thai 22 Mandarin Chinese Taiwan 23 Flemish 24 Turkish 25 Arabic 26 Russian Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 457 Program 47 ...

Page 482: ...ering 0 causes the Automated Attendant to immediately route callers to the Timeout destina tion programmed in the active Dial Action Table Dialing Timeout This option determines how long InMail waits for an Automated Attendant caller to dial before routing the call to the Timeout destination Be sure your Dial Action Tables have a Timeout action programmed If the caller waits too long to dial When ...

Page 483: ...Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 459 Program 47 ...

Page 484: ... Routing in the InMail System Guide 0 02 Repeat Count 0 10 Announcement repeats 1 10 times 0 No Repeats Enter the number of times you want the Announcement Mailbox message to repeat to callers After an Announcement Mailbox caller initially listens to the message it re peats the number of times specified in this option This option interacts with Next Call Routing Mailbox and Hang Up After when prov...

Page 485: ...Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 461 Program 47 ...

Page 486: ...ssign ment Answer Table 1 16 Answer Table Use this option to assign an InMail Answer Table to each Direct Inward Line DIL the Automated Attendant should answer The Automated Attendant follows the routing specified by the selected Answer Table 1 02 Record PAD Control 1 57 15 5 dBm 12 5 dBm 32 03 Voice Prompt Lan guage Refer to Ta ble 2 16 47 10 03 De fault Table on page 2 463 1 04 Telephone User In...

Page 487: ... Latin America Spanish 08 Italian 09 German 10 Madrid Spanish 11 Norwegian 12 Parisian French 13 Brazilian Portuguese 14 Japanese 15 Mandarin Chinese 16 Korean 17 Iberian Portuguese 18 Greek 19 Danish 20 Swedish 21 Thai 22 Mandarin Chinese Taiwan 23 Flemish 24 Turkish 25 Arabic 26 Russian Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 463 Program 47 ...

Page 488: ...2 InMail Answer Table Schedule Input Data Answer Table Number 1 16 Item No Item Input Data Description Default 01 Answer Schedule Override Sched ule Override Use this option to enable or disable Answer Schedule Override for the se lected Answer Table If enabled and you make an entry for Override Mail box below the active Answer Table routes calls to the Override Mailbox 0 No Disabled 1 Yes Enabled...

Page 489: ...ilbox 2 Group Mailbox 3 Routing Mailbox Category 0 Skip Mailbox No setting Category 1 Mailbox No should be 1 128 refer to 47 02 In Mail Station Mailbox Options on page 2 447 Category 2 Mailbox No should be 1 32 refer to 47 03 In Mail Group Mailbox Options on page 2 451 Category 3 Mailbox No should be 1 32 refer to 47 07 In Mail Routing Mailbox Options on page 2 456 0 Override Mailbox Number Overri...

Page 490: ... Station Mailbox Options on page 2 447 Category 2 Mailbox No should be 1 32 refer to 47 03 In Mail Group Mailbox Options on page 2 451 Category 3 Mailbox No should be 1 32 refer to 47 07 In Mail Routing Mailbox Options on page 2 456 Answer Table 1 3 Answer Table 2 16 0 Default Mailbox Number Default MB Num Use this option to set the Answer Ta ble Default Mailbox number InMail uses the Default Mail...

Page 491: ...47 12 InMail Answer Schedules to set up the InMail Automated Attendant Answer Schedules There are 16 Answer Tables with up to 10 Answer Schedules in each Answer Table Input Data Answer Table Number 1 16 Schedule Entry Number 1 10 ISSUE 2 0 SL2100 Programming Manual 2 467 Program 47 ...

Page 492: ...uting or Announce ment Mailbox used to answer calls 2 Range of Days A Type 2 Answer Schedule runs for a range of days For this type of schedule you select The day of the week the schedule should start The day of the week the schedule should stop The time on the start day the schedule should start The time on the stop day the schedule should stop The Call Routing or Announce ment Mailbox used to an...

Page 493: ...to set the num ber of the Answering Mailbox the Automated Attendant uses when the selected schedule is in effect This mailbox is de fined in 47 12 02 Answering Mailbox Category Up to 3 digits using 0 9 Answer Table 1 Schedule 1 1 All Other Answer Schedules No Set ting Category 0 Skip Mailbox No set ting Category 1 Mailbox No should be 1 128 refer to 47 02 InMail Station Mailbox Options on page 2 4...

Page 494: ... Schedule Start Time and 47 12 08 Schedule End Time HHMM 24 hour clock For example 0130 1 30 AM 1700 5 00 PM 0000 Undefined Answer Table 1 Schedule 1 0830 All other schedules are 0000 08 Schedule End Time Entryxx End Time Use this option to specify the time the Answer Schedule should end It applies to Day of the Week Type 1 Range of Days Type 2 and Date Type 3 schedules To make a schedule run cont...

Page 495: ... associated with a Call Routing Mailbox which is in turn associated with an Answer Table When an Answer Table is active its associated Call Routing Mailbox selects the Dial Action Table which provides dialing options to callers The illustration below shows how this works in a default InMail system There are 32 Dial Action Tables Input Data Dial Action Table Number 1 32 Key Number 1 9 1 9 10 0 11 1...

Page 496: ... LK3 Use the I option to represent any digit dialed by the Auto mated Attendant caller that PZ VM21 InMail ignores for routing An example of this is REC action assigned to the key in Dial Action Table 1 by default The Action is REC2 and the Number is IXXX This means that a caller can dial any mailbox number to leave a Quick Message in that mailbox InMail ignores the first digit dialed by the calle...

Page 497: ...ng for rotary dial callers Note If Action is set 0 or 6 skip Data setting XXX change as it fit The Data data needs to follow these rules below 0 UND none 1 TRF dial data any X I N or P 2 UTRF dial data any X I N or P 3 REC1 mailbox number subscriber or group 4 REC2 mailbox number subscriber or group 5 LOGON mailbox number subscriber or group 6 HANGUP none 7 GOTO routing mailbox number index 1 32 O...

Page 498: ...Mailbox Number 1 32 Item No Item Input Data Default 01 Minimum Number of Letters Re quired 1 3 1 02 Directory List Number to Use 1 8 1 03 Name Match 0 First 1 Last 0 04 Transfer Option 0 TRF 1 UTRF 0 05 Screened Transfer Timeout 0 255 15 06 Time Limit for Dialing Commands 0 99 5 07 Fax Detection 0 Disable 1 Enable 0 08 Next Call Routing Mailbox 0 32 0 09 Fax Extension Up to eight digits No Setting...

Page 499: ...2 Use Group Number 2 for setting Group Mailbox 1 32 Program 47 03 0 Undefined 1 Station Mailbox 2 Group Mailbox Category 1 Mailbox No should be 1 896 refer to 47 02 InMail Station Mailbox Options on page 2 447 Category 2 Mailbox No should be 1 32 refer to 47 03 InMail Group Mailbox Options on page 2 451 0 Distribution Mailbox Number Up to 3 digits Category 1 Mailbox No should be 1 896 refer to 47 ...

Page 500: ...me Up to 48 characters No Setting 03 SMTP Port 0 65535 25 04 Encryption 0 No 1 Yes 0 05 Authentication 0 No 1 Yes 2 POP3 0 06 User Name Up to 48 characters No Setting 07 Password Up to 48 characters No Setting 08 E mail Address Up to 48 characters No Setting 09 Reply to Address Up to 48 characters No Setting Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 476 Program 47 InMail Prog...

Page 501: ...Input Data Item No Item Input Data Default 01 Server Name Up to 48 characters No Setting 02 POP3 Port 0 65535 110 03 Encryption 0 No 1 Yes 0 04 User Name Up to 48 characters No Setting 05 Password Up to 48 characters No Setting Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 477 Program 47 ...

Page 502: ...e 0 Undefined 1 Voice 2 Pager 1 05 Notification Number Up to 16 digits No Setting 06 Notification Busy Attempts 1 99 attempts 5 07 Notification RNA Attempts 1 99 attempts 5 08 Notification Security 0 Off 1 On 1 09 Notification Day of week Sunday 0 Disabled 1 Enabled 1 10 Notification Day of week Monday 0 Disabled 1 Enabled 1 11 Notification Day of week Tuesday 0 Disabled 1 Enabled 1 12 Notificatio...

Page 503: ...Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 479 Program 47 ...

Page 504: ...00 23 00 12 00 AM 23 11 00 PM 00 04 Find Me Follow Me Number Up to 16 digits No Setting 05 Find Me Follow Me Day of week Sunday 0 Disabled 1 Enabled 1 06 Find Me Follow Me Day of week Monday 0 Disabled 1 Enabled 1 07 Find Me Follow Me Day of week Tuesday 0 Disabled 1 Enabled 1 08 Find Me Follow Me Day of week Wednesday 0 Disabled 1 Enabled 1 09 Find Me Follow Me Day of week Thursday 0 Disabled 1 E...

Page 505: ...ndefined 1 Voice 2 Pager 1 05 Notification Number Up to 16 digits No Setting 06 Notification Busy Attempts 1 99 attempts 5 07 Notification RNA Attempts 1 99 attempts 5 08 Notification Security 0 Off 1 On 1 09 Notification Day of week Sunday 0 Disabled 1 Enabled 1 10 Notification Day of week Monday 0 Disabled 1 Enabled 1 11 Notification Day of week Tuesday 0 Disabled 1 Enabled 1 12 Notification Day...

Page 506: ...Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 482 Program 47 InMail Program 47 ...

Page 507: ... 00 12 00 AM 23 11 00 PM 00 04 Find Me Follow Me Number Up to 16 digits No Setting 05 Find Me Follow Me Day of week Sunday 0 Disabled 1 Enabled 1 06 Find Me Follow Me Day of week Monday 0 Disabled 1 Enabled 1 07 Find Me Follow Me Day of week Tuesday 0 Disabled 1 Enabled 1 08 Find Me Follow Me Day of week Wednesday 0 Disabled 1 Enabled 1 09 Find Me Follow Me Day of week Thursday 0 Disabled 1 Enable...

Page 508: ...ess Refer below Unit Number 1 8 Item No Item Input Data Default 02 Basic Tone Number 0 33 0 No Tone 33 Default Time Slot Refer below 03 Duration Count 0 255 0 50 12750 ms Refer below 04 Gain Level dB 0 57 0 15 5 12 5 Refer below Table 2 17 Basic Tones Basic Tone No Frequency Hz Level dB 01 400 13 02 520 13 03 580 13 04 660 13 05 700 13 06 800 13 07 880 13 08 1050 13 09 350 440 1 10 440 480 1 11 48...

Page 509: ...0 1 9 0 9 0 9 0 9 20 4 2 2 2 2 154 32 0 dB 32 0 dB 32 0 dB 32 0 dB 32 0 dB 32 0 dB 32 0 dB 4 Internal Recall Dial Tone 2 2 9 0 2 2 32 0 dB 32 0 dB 5 Trunk Dial Tone 0 1 9 20 32 0 dB 6 Internal Busy Tone 0 2 0 11 10 10 20 6 dB 20 6 dB 7 DND Busy Tone 0 2 0 1 4 4 32 0 dB 32 0 dB 8 B busy Tone 0 2 0 11 10 10 20 6 dB 20 6 dB 9 Internal Reorder Tone 0 2 11 0 6 4 20 6 dB 20 6 dB 10 Internal Interrupt To...

Page 510: ...orphone chime 3 3 6 8 8 6 6 6 0 4 4 6 8 12 10 38 3 dB 26 3 dB 38 3 dB 26 3 dB 14 9 dB 32 0 dB 22 Doorphone chime 4 3 6 4 4 2 2 2 0 2 2 4 4 6 4 38 3 dB 26 3 dB 38 3 dB 26 3 dB 14 9 dB 32 0 dB 23 Doorphone chime 5 3 6 7 7 5 5 5 0 2 2 4 4 6 4 38 3 dB 26 3 dB 38 3 dB 26 3 dB 14 9 dB 32 0 dB 24 Doorphone chime 6 3 6 8 8 6 6 6 0 2 2 4 4 6 4 38 3 dB 26 3 dB 38 3 dB 26 3 dB 14 9 dB 32 0 dB 25 Service Set ...

Page 511: ...B 42 Conference tone 0 0 0 0 32 0 dB 43 Intrusion tone 2 0 0 0 0 32 0 dB 44 External Dial Tone 0 1 9 2 26 3 dB 45 External Ring Back Tone 0 2 10 0 20 60 32 0 dB 32 0 dB 46 External Busy Tone 0 2 0 11 10 10 32 0 dB 32 0 dB 47 Number unobtainable tone 0 1 11 0 32 0 dB 48 VM message indication tone 0 2 9 0 2 2 32 0 dB 32 0 dB 49 Not Used 0 0 0 0 32 0 dB 50 External special audible ring tone 0 3 10 12...

Page 512: ...32 0 dB 26 3 dB 32 0 dB 26 3 dB 60 Splash tone 1 Mute 1 2 0 6 2 2 8 12 dB 8 12 dB 61 Splash tone 2 Mute 2 2 0 6 2 2 8 12 dB 8 12 dB 62 Splash tone 3 Mute 3 2 0 6 2 2 8 12 dB 8 12 dB 63 EXT SPK Ring back Tone 0 2 10 0 20 60 32 0 dB 32 0 dB 64 Special Hold Tone 0 4 11 0 11 0 4 6 4 24 35 1 5 dB 32 0 dB 35 1 5 dB 32 0 dB Conditions The system must be reset for any changes to these items to take affect...

Page 513: ...s system wide Make separate entries for duration and pause It is also possible to adjust the level of both high and low frequency tone Input Data Item No Item Input Data Default 01 Duration 1 255 5 100 ms 02 Pause 1 255 5 100 ms 03 Tone Level Low dB 1 97 45 0 0 3 65 13 dB 04 Tone Level High 1 97 45 0 0 3 69 11 dB Duration Pause Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programm...

Page 514: ...DTMF Receive for Trunk3 5 Reserve Item No Item Input Data Description Default 01 Detect Level 0 0 dBm 25 dBm 1 5 dBm 30 dBm 2 10 dBm 35 dBm 3 15 dBm 40 dBm 4 20 dBm 45 dBm 5 25 dBm 50 dBm 6 30 dBm 55 dBm Used to select the systems DTMF tone de tection levels Refer below 02 Start Delay Time 0 255 0 25 ms 64 ms Refer below 03 Min Detect Level 0 15 DTMF Tone 0 10 dBm 0 to 25 dBm 15 DTMF Tone 1 15 dBm...

Page 515: ...Sensitivity Level 0 1 sensitivity level 0 normal sensitivity level 1 improve Mis detection for talking Refer below Default Item No Item Type 1 Type 2 Type 3 Type 4 Type 5 01 Detect Level 0 0 0 0 0 02 Start delay time 0 0 0 0 0 03 Min detect level 10 20 dBm 15 25 dBm 15 25 dBm 10 20 dBm 10 20 dBm 04 Max detect level 2 2 dBm 2 2 dBm 2 2 dBm 2 2 dBm 2 2 dBm 05 Forward twist level 5 6 dBm 5 6 dBm 5 6 ...

Page 516: ...lt 01 Detection Level 0 0 dBm 25 dBm 1 5 dBm 30 dBm 2 10 dBm 35 dBm 3 15 dBm 40 dBm 4 20 dBm 45 dBm 5 25 dBm 50 dBm 6 30 dBm 55 dBm Refer below 02 Min Detection Level 0 15 0 10 dBm 0 25 dBm 15 1 15 dBm 0 30 dBm 15 2 20 dBm 0 35 dBm 15 3 25 dBm 0 40 dBm 15 4 30 dBm 0 45 dBm 15 5 35 dBm 0 50 dBm 15 6 40 dBm 0 55 dBm 15 Refer below 03 S N Ratio 0 4 0 dB 20 dB Refer below 04 No Tone Time 0 255 30 30 7...

Page 517: ...ect level 15 25 dBm 15 25 dBm 15 25 dBm 15 25 dBm 1 3 S N ratio 4 20 dB 4 20 dB 4 20 dB 1 0 4 No tone time 132 3990 ms 132 3990 ms 132 3990 ms 132 3990 ms 0 5 Pulse Count 1 1 1 2 2 6 ON min time 45 1380 ms 12 390 ms 23 720 ms 3 120 ms 5 7 ON max time 0 20 630 ms 74 2250 ms 13 420 ms 15 8 OFF min time 1 60 ms 12 390 ms 59 1800 ms 3 120 ms 2 9 OFF max time 1 60 ms 20 630 ms 232 6990 ms 13 420 ms 5 1...

Page 518: ...he date format when printing out the SMDR alarm report and system information report Input Data Item No Item Input Data Default 01 Date Format 0 American Format Month Day Year 1 Japanese Format Year Month Day 2 European Format Day Month Year 0 Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 494 Program 80 Basic Hardware Setup for System Program 80 ...

Page 519: ...ogram 80 04 13 Input Data Frequency Table Number 1 8 Item No Item Input Data Default 01 Frequency 0 10 255 100 2550 Hz 0 Not used Frequency Table No 1 35 350 Hz Frequency Table No 2 44 440 Hz Frequency Table No 3 48 480 Hz Frequency Table No 4 62 620 Hz Frequency Table No 5 110 1100 Hz Frequency Table No 6 0 Frequency Table No 7 0 Frequency Table No 8 0 Conditions None Feature Cross Reference None...

Page 520: ...2 Table on page 2 496 Refer below 02 Frequency 2 0 No Setting 1 15 Refer to Table 2 18 Frequency 1 2 Table on page 2 496 Refer below 03 Ring Cycle 0 No Setting 1 14 Refer to Table 2 19 Ring Cycle Table on page 2 497 Refer below When a single tone is sent Frequency 1 2 is set to the same value Table 2 18 Frequency 1 2 Table Data Frequency Hz 1 392 2 440 3 494 4 523 5 587 6 659 7 698 8 784 9 880 10 ...

Page 521: ...250 Off 250 On 250 Off 250 On Off 9 325 On Off 10 325 On 325 Off 325 On Off 11 325 On 325 Off 325 On 325 Off 325 On Off 12 500 On Off 13 500 On 500 Off 500 On Off 14 1000 On Off Table 2 20 Default Table Short Ring No Short Tone Name Frequency 1 Frequency 2 Ring Cycle 1 Confirmation Tone 8 8 1 2 Error Tone 8 8 14 3 Alarm Tone for long conversation call 4 4 14 4 Not defined 0 0 0 32 Not defined 0 0 ...

Page 522: ...l 0 10 dBm 0 25 dBm 15 detect level 1 15 dBm 0 30 dBm 15 detect level 2 20 dBm 0 35 dBm 15 detect level 3 25 dBm 0 40 dBm 15 detect level 4 30 dBm 0 45 dBm 15 detect level 5 35 dBm 0 50 dBm 15 detect level 6 40 dBm 0 55 dBm 15 Refer below 04 Max detect level 0 15 detect level 0 0 dBm 0 15 dBm 15 detect level 1 5 dBm 0 20 dBm 15 detect level 2 10 dBm 0 25 dBm 15 detect level 3 15 dBm 0 30 dBm 15 de...

Page 523: ... 04 Max detect level 2 2 dBm 2 2 dBm 2 2 dBm 2 2 dBm 2 2 dBm 05 twist level 5 6 dBm 5 6 dBm 5 6 dBm 5 6 dBm 5 6 dBm 06 S N ratio 2 10 dBm 2 10 dBm 2 10 dBm 2 10 dBm 2 10 dBm 07 ON detect time 1 30 ms 1 30 ms 1 30 ms 1 30 ms 1 30 ms 08 OFF detect time 1 30 ms 1 30 ms 1 30 ms 1 30 ms 1 30 ms Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 499 Program 80 ...

Page 524: ...er 2 Korea 1 02 Level Mark 0 32766 50 03 Level Space 0 32766 50 04 Bit Sampling Type 0 Other 1 Malaysia 0 05 1st Bit Offset 0 32766 10 06 Minimum Seizure Count 0 32766 10 07 Guard Time when Mark 0 32766 1 08 CAS detect time 0 20 ms 1 25 ms 2 30 ms 3 35 ms 4 40 ms 5 45 ms 6 50 ms 7 55 ms 8 60 ms 9 65 ms 10 70 ms 11 75 ms 12 80 ms 0 20 ms Conditions None Feature Cross Reference None SL2100 ISSUE 2 0...

Page 525: ...Use Program 80 13 DTMF Tone Receiver Setup 2 defines the various level and timer for DTMF Tone Receiver Input Data Received dial 1 9 0 A B C D Item No Item Input Data Default 01 Detect Level 1 15 7 7 8 Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 501 Program 80 ...

Page 526: ...fines the various level and timer for DTMF Tone Receiver Input Data Item No Item Input Data Description Default 01 Detect Level 1 13 6 6 7 02 Detect Type 0 Type1 1 Type2 Type1 normal Type2 improvement of DTMF misdetec tion 0 Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 502 Program 80 Basic Hardware Setup for System Program 80 ...

Page 527: ... 10 2550 ms 10 100 ms 07 Double Ringing Detection Maxi mum Off Time 0 255 0 10 2550 ms 40 400 ms 08 Ringing Signal not Detection Mini mum 1 255 10 2550 ms 70 700 ms 09 Time Ringing Signal Stop Detec tion Time 1 255 100 25500 ms 60 6000 ms 10 Continuous Ringing Minimum Time 0 255 0 10 2550 ms 30 300 ms 11 Continuous Ringing Maximum Time 0 255 0 10 2550 ms 70 700 ms 14 Hook Flash 1 Time 1 255 10 255...

Page 528: ...ps 1 255 5 1275 ms 12 60 ms 28 Dial Pulse Make Time 10pps 1 255 5 1275 ms 8 40 ms 29 DP Inter digit Time 10pps 1 255 10 2550 ms 80 800 ms 36 Long Ringing Detection Minimum Time 1 255 100 25500 ms 24 2400 ms Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 504 Program 81 Basic Hardware Setup for Trunk Program 81 ...

Page 529: ...time in 1 100ths of a second between retransmissions of the TEI Identity check messages 10 1 sec 03 Timer T202 1 255 100 25500 ms Specify the minimum time in 1 100ths of a second between retransmissions of the TEI Identity check messages 20 2 sec 04 Timer T203 1 255 100 25500 ms Specify the maximum time in 1 100ths of a second allowed without exchanging frames 250 25 sec 05 N200 1 255 Specify the ...

Page 530: ...ond of the timer to be started when the SETUP ACK is received Timer is also re started when INFO is received 30 05 T305 1 254 seconds Specifies the timer value in 1 100ths of a second of the timer to be started when DISC without progress No 8 is sent 30 06 T306 0 254 seconds Specifies the timer value in 1 100ths of a second of the timer to be started when DISC with progress indicator No 8 is sent ...

Page 531: ...es the timer value in 1 100ths of a second of the timer to be started when RE START is received 60 16 T316 1 254 seconds Specifies the timer value in 1 100ths of a second of the timer to be started when RES is sent This timer is valid for user side use only 4 17 T317 1 254 seconds Specifies the timer value in 1 100ths of a second of the timer to be started when SUSPEND is sent This timer is valid ...

Page 532: ...d 5 Type 5 Line loss 2dB 6 Type 6 Line loss 10dB 7 Type 7 Not Used 8 Type 8 North America 9 Type 9 Not Used 10 Type 10 Not Used 11 Type 11 Not Used 12 Type 12 Not Used 13 Type 13 Not Used 14 Type 14 600 ohms 0dBr 15 Type 15 Not Used 2 Type 2 Line loss 4dB Conditions When the Side Tone level was so laud or small on the default check the Side Tone by a customer site using the following data and esta...

Page 533: ...ms 08 Clear Signal Detection Time DID 1 255 100 ms 25500 ms 6 600 ms 09 Answer Signal Detection Time E M 1 255 100 ms 25500 ms 6 600 ms 10 Clear Signal Detection Time OPX 1 255 100 ms 25500 ms 6 600 ms 11 Ringing Signal Detection Time Loop 1 250 8 ms 2000 ms 10 80 ms 12 Ringing Signal Detection Time Ground 1 250 8 ms 2000 ms 10 80 ms 13 Ringing Signal Detection Time DID 1 250 8 ms 2000 ms 10 80 ms...

Page 534: ...me DID 1 250 8 ms 2000 ms 25 200 ms 37 Incoming Wink Send Time DID 1 255 100 ms 25500 ms 3 300 ms 38 Wink Send Duration Time E M 1 250 8 ms 2000 ms 25 200 ms 39 Delay Send Duration Time E M 1 250 8 ms 2000 ms 25 200 ms 40 Incoming Wink Send Time E M 1 255 100 ms 25500 ms 3 300 ms 41 Seizure WINK DELAY Receive Max Time DID 1 255 100 ms 25500 ms 48 4800 ms 42 Receive Wink Duration Min Time DID 1 250...

Page 535: ...00 ms 66 Single Between Ringing Send Time OPX 1 255 100 ms 25500 ms 9 900 ms 67 Guard Time 1 LOOP 1 255 100 ms 25500 ms 9 900 ms 68 Guard Time 1 GROUND 1 255 100 ms 25500 ms 9 900 ms 69 Guard Time 1 DID 1 255 100 ms 25500 ms 9 900 ms 70 Guard Time 1 E M 1 255 100 ms 25500 ms 9 900 ms 71 Guard Time 1 OPX 1 255 100 ms 25500 ms 9 900 ms 72 Guard Time 2 ALL 1 250 4 ms 1000 ms 3 12 ms 73 Dial Sending C...

Page 536: ...0 0 255 194 11 B1 Filter Setup 11 0 255 219 12 B1 Filter Setup 12 0 255 45 13 B1 Filter Setup 13 0 255 178 14 B1 Filter Setup 14 0 255 208 15 B2 Filter Setup 1 0 255 178 16 B2 Filter Setup 2 0 255 208 17 AISN and Analog Gains 0 255 17 18 Z Filter Coefficients 1 0 255 250 19 Z Filter Coefficients 2 0 255 173 20 Z Filter Coefficients 3 0 255 50 21 Z Filter Coefficients 4 0 255 165 22 Z Filter Coeffi...

Page 537: ...icients 13 0 255 43 46 R Filter Coefficients 14 0 255 37 47 X Filter Coefficients 1 0 255 202 48 X Filter Coefficients 2 0 255 48 49 X Filter Coefficients 3 0 255 37 50 X Filter Coefficients 4 0 255 187 51 X Filter Coefficients 5 0 255 170 52 X Filter Coefficients 6 0 255 189 53 X Filter Coefficients 7 0 255 162 54 X Filter Coefficients 8 0 255 163 55 X Filter Coefficients 9 0 255 165 56 X Filter ...

Page 538: ...g chart 0 81 19 01 81 19 20 81 18 01 81 19 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 1 0 0 0 0 0 0 0 0 0 0 1 0 1 0 0 0 0 0 0 2 1 1 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 3 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 4 0 0 1 1 1 1 1 0 1 1 1 0 0 0 0 0 0 1 0 0 5 0 0 0 0 0 0 0 1 0 0 0 0 1 0 0 0 0 0 0 0 6 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 1 0 0 0 7 0...

Page 539: ...n opera tion 0 normal 1 special special The Layer3 message detection op eration in abnormal state 0 81 18 01 09 T301 timeout ex tension 0 disable 1 enable enable 10 times value of T301 is set 0 81 18 01 81 06 01 10 T304 timeout ex tension 0 disable 1 enable enable 10 times value of T304 is set 0 81 18 01 81 06 04 11 T303 timeout op eration 0 normal 1 special special In case of the T303 timeout the...

Page 540: ...on nection disable 0 disable 1 enable 0 81 18 01 19 Bch loopback 0 disable 1 enable 0 81 18 01 20 PRI Layer1 pa rameter 0 normal 1 type1 2 type2 3 type3 type1 test parameter1 type2 test parameter2 type3 test parameter3 0 81 18 01 Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 516 Program 81 Basic Hardware Setup for Trunk Program 81 ...

Page 541: ...frequencies are determined by their Frequency Number selected in Items 1 and 2 see below In this program you assign the two Frequency Numbers and Modulation for each Type for each of the four Ranges The chart below shows the default Frequency Numbers for each Type in each Range Input Data Incoming Ringing Tone Number 1 Trunk Ring Tone Range 1 2 Trunk Ring Tone Range 2 3 Trunk Ring Tone Range 3 4 T...

Page 542: ...tion Pattern 5 Intercom Incoming Pat tern High Mid Low 1100 Hz 660 Hz 520 Hz 1400 Hz 760 Hz 660 Hz 8 Hz Modulation 8 Hz Modulation 8 Hz Modulation Pattern 6 Alarm Sensor Pattern High Mid Low 760 Hz 760 Hz 760 Hz 760 Hz 760 Hz 760 Hz No Modulation No Modulation No Modulation Pattern 7 Trunk Incoming High Middle Low 1400Hz 760Hz 660Hz 540Hz 540Hz 540Hz 16Hz Modulation 16Hz Modulation 16Hz Modulation...

Page 543: ... 07 Minimum Hook Flash Time 1 255 5 ms 1275 ms 21 105 ms 08 Maximum Hook Flash Time 1 255 5 ms 1275 ms 132 660 ms 09 Minimum Ground Flash Time 1 255 5 ms 1275 ms 21 105 ms 10 Minimum Off Hook Time 1 255 5 ms 1275 ms 21 105 ms 11 No Detection Time after Off Hook 1 255 5 ms 1275 ms 60 300 ms 12 No Detection Time after Pulse Dial Detection 1 255 5 ms 1275 ms 70 350 ms 13 Loop Disconnect Time Reversal...

Page 544: ...2 of ISDN PRI S Point Input Data Item No Item Input Data Default 01 Timer T200 1 255 100 25500 ms 10 1 sec 02 Timer T201 1 255 100 25500 ms 10 1 sec 03 Timer T202 1 255 100 25500 ms 20 2 sec 04 Timer T203 1 255 100 25500 ms 30 3 sec 05 N200 1 255 3 06 N201 1 65535 Byte 260 07 N202 1 255 3 Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 520 Program 82 Basic Hardware Setup for Extens...

Page 545: ...4 sec 10 sec 03 T303 1 254 sec 4 sec 04 T304 0 254 sec 20 sec 05 T305 1 254 sec 30 sec 06 T306 0 254 sec 30 sec 07 T307 1 254 sec 180 sec 08 T308 1 254 sec 4 sec 09 T309 1 254 sec 90 sec 10 T310 0 180 sec 30 sec 11 T312 1 254 sec 6 sec 12 T313 1 254 sec 4 sec 13 T314 1 254 sec 4 sec 14 T316 T317 1 254 sec 120 sec 15 T317 1 T316 1 sec 60 sec 16 T318 1 254 sec 4 sec 17 T319 1 254 sec 4 sec 18 T320 1...

Page 546: ...Feature Cross Reference None SL2100 ISSUE 2 0 2 522 Program 82 Basic Hardware Setup for Extension Program 82 ...

Page 547: ... 4 Not Used 5 Type 5 Not Used 6 Type 6 Not Used 7 Type 7 Not Used 8 Type 8 600 ohms North America 9 Type 9 Not Used 10 Type 10 Not Used 11 Type 11 Not Used 12 Type 12 Not Used 13 Type 13 Not Used 14 Type 14 600 ohms 0dBr 15 Type 15 Not Used 2 Type 2 Line loss 4dB Conditions When the Side Tone level was so laud or small on the default check the Side Tone by a customer site using the following data ...

Page 548: ... or analog trunk Input Data Item No Item Input Data Default 01 Sidetone Volume Input Data Digital Sidetone Level Analog Side tone Level 0 54 dB 54 dB 1 48 dB 54 dB 2 42 dB 54 dB 3 36 dB 48 dB 4 30 dB 42 dB 5 24 dB 36 dB 6 18 dB 30 dB 7 12 dB 24 dB 8 12 dB 18 dB 9 12 dB 12 dB 6 Conditions None Feature Cross Reference Central Office Calls Answering Central Office Calls Placing SL2100 ISSUE 2 0 2 524...

Page 549: ... 09 B1 Filter Setup 9 0 255 151 10 B1 Filter Setup 10 0 255 41 11 B1 Filter Setup 11 0 255 122 12 B1 Filter Setup 12 0 255 135 13 B1 Filter Setup 13 0 255 168 14 B1 Filter Setup 14 0 255 112 15 B2 Filter Setup 1 0 255 45 16 B2 Filter Setup 2 0 255 1 17 AISN and Analog Gains 0 255 14 18 Z Filter Coefficients 1 0 255 178 19 Z Filter Coefficients 2 0 255 162 20 Z Filter Coefficients 3 0 255 53 21 Z F...

Page 550: ...er Coefficients 12 0 255 171 45 R Filter Coefficients 13 0 255 74 46 R Filter Coefficients 14 0 255 197 47 X Filter Coefficients 1 0 255 1 48 X Filter Coefficients 2 0 255 17 49 X Filter Coefficients 3 0 255 1 50 X Filter Coefficients 4 0 255 144 51 X Filter Coefficients 5 0 255 1 52 X Filter Coefficients 6 0 255 144 53 X Filter Coefficients 7 0 255 1 54 X Filter Coefficients 8 0 255 144 55 X Filt...

Page 551: ...Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 527 Program 82 ...

Page 552: ... Level for Multiline Telephone Input Data Extension Number Up to eight digits Item No Item Input Data Default 01 Handset Headset Transmit Gain level 0 Fixed 12 5 dB 9 12 5 dB 1 32 3 5 dB 58 5 dB 2 dB basis 0 02 Handset Headset Receive Gain lev el 0 Fixed 12 5 dB 13 0 dB 1 32 3 5 dB 58 5 dB 2 dB basis 0 Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 528 Program 82 Basic Hardware Se...

Page 553: ...put Data Description Default 01 Sensor Type 0 Close Detect 1 Open Detect Set sensor type 0 02 Sensor Alarm Detect Minimum Level 1 255 5 ms 1275 ms Set minimum level for Alarm detection 24 120 ms 03 Sensor Idle Detect Minimum Level 1 255 5 ms 1275 ms Set minimum level for Idle detection 24 120 ms Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 529 Program 82 ...

Page 554: ...H 245 Capability Exchange Timer 0 255 seconds 5 10 H 245 Logical Channel Establish ment Timer 0 255 seconds 50 11 H 245 Mode Request Procedures Timer 0 255 seconds 50 12 H 245 Close Logical Channel Timer 0 255 seconds 50 13 H 245 Round Trip Delay Timer 0 255 seconds 50 14 H 245 Maintenance Loop 0 255 seconds 50 15 RAS GRQ Timer 0 255 seconds 5 16 GRQ Retry Count 0 255 2 17 RAS RRQ Timer 0 255 seco...

Page 555: ...55 seconds 3 32 RAI Retry Count 0 255 2 33 Call Signaling Port Number 0 65535 0 1719 1721 65535 1730 35 Fast Start Mode 0 Disable 1 Enable 1 36 RAS Unicast Port Number 0 65535 20001 37 Terminal Type setting 0 255 60 Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 531 Program 84 ...

Page 556: ... No Item Input Data Description Default 01 Server Mode 0 TFTP 1 FTP 0 02 File Server IP Ad dress 0 0 0 0 126 255 255 254 128 0 0 1 191 255255 254 192 0 0 1 223 255 254 254 0 0 0 0 03 Login Name Up to 20 Characters Enable only 84 07 01 is 1 None 04 Password Up to 20 Characters Enable only 84 07 01 is 1 None Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 532 Program 84 Hardware Setu...

Page 557: ...No Item Input Data Default 01 VLAN 0 Disable Off 1 Enable On 0 02 VLAN ID 0 4094 0 03 Priority 0 7 0 Interface No 2 The packets send from LAN I F on VoIPDB is set the VLAN Tag VoIPDB 32ch 64ch 128ch Conditions System programming must be exited before these program options take affect Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 533 Program 84 ...

Page 558: ...o 02 05 are invalid 0 02 Priority IP Prece dence 0 7 0 Low 7 High 1 Router queuing priority 0 03 Low Delay 0 1 0 Normal Delay 1 Low Delay 1 Optimize for low delay routing 0 04 Wideband Through out 0 1 0 Normal Throughput 1 High Throughput 1 Optimize for high bandwidth routing 0 05 High Reliability 0 1 0 Normal Reliability 1 Low Reliability 1 Optimize for reliability routing 0 07 Priority D S C P D...

Page 559: ...le 0 03 G 711 Type 0 A law 1 µ law 1 04 G 711 Jitter Buffer min 0 300 ms for VoIPDB mode 10 300 ms for Built In VoIP mode 30 05 G 711 Jitter Buffer average 60 06 G 711 Jitter Buffer max 120 07 Number of G 729 Au dio Frames 1 10 ms 2 20 ms 3 30 ms 4 40 ms 5 50 ms 6 60 ms 3 08 G 729 VAD mode 0 Disable 1 Enable 0 09 G 729 Jitter Buffer min 0 300 ms for VoIPDB mode 10 300 ms for Built In VoIP mode 30 ...

Page 560: ...u dio Frame 1 10 ms 2 20 ms 3 30 ms 4 40 ms 3 35 G 722 Jitter Buffer min 0 300 ms for VoIPDB mode 10 300 ms for Built In VoIP mode 30 36 G 722 Jitter Buffer average 60 37 G 722 Jitter Buffer max 120 38 RTP Filter 0 Disable 1 Enable 2 Enable include SSRC To avoid incorrect voice pass connection this Program checks the sending side ad dress from received RTP packet at VoIPDB 1 Conditions None Featur...

Page 561: ...r Buffer 20 05 G 711 Jitter Buf fer Minimum Set the average value of the G 711 Jitter Buffer 40 06 G 711 Jitter Buf fer Maximum Set the maximum value of the G 711 Jitter Buffer 80 07 G 729 Audio Frame 1 6 1 10 ms 2 20 ms etc Maximum number of G729 Audio Frames G 729 assumes the audio signal made by a specimen by 8 kHz and the frame of 10 ms is as sumed to be a unit to 8 kbps by the encoding compre...

Page 562: ...2 Audio Frame 1 10 ms 2 20 ms 3 30 ms 4 40 ms Maximum number of G 722 Audio Frames G 722 assumes the audio signal made by a specimen by 16 kHz and the frame of 10 ms is as sumed to be a unit to 64 kbps by the encoding compressed method 3 35 G 722 Jitter Buf fer Minimum 0 300 ms for VoIPDB mode 10 300 ms for Built In VoIP mode Set the minimum value of the Jitter Buffer of G 722 is set Jitter is the...

Page 563: ... fer 120 49 RTP Filter 0 Disable 1 IP 2 IP SSRC 1 65 VAD Negotiation on SDP 0 Disable 1 Enable This PRG is used to determine the VAD determination method setting VAD information on SDP This PRG is effective when VAD is enabled on each codec G 711 and G 729 are targets at this time 0 66 Voice Band Data VBD 0 Disable 1 Enable This PRG is used for setting VBD to is Enable Disable This PRG is necessar...

Page 564: ...IP UA Domain 0 13 SIP Trunk Incoming Outgoing via E164SIP_URI 0 Off 1 Mode 1 2 Mode 2 3 Mode 3 0 15 100rel Settings 0 Use default Settings 1 Use opposite Default Setting 0 16 SIP Trunk SIP URI E 164 Incoming Mode 0 OFF 1 Mode 1 2 Mode 2 0 17 Call Forward Moved Temporarily Support 0 Disabled 1 302 Return When enabled a 302 Moved temporarily response is sent for external call forward destinations 0 ...

Page 565: ... 5061 Profile 1 5063 Profile 2 5091 Profile 3 5093 Profile 4 5095 Profile 5 5097 Profile 6 22 TLS Certificate Up to 32 characters This parameter is set in SIP URL for the option message This program is used only for alphanumer ic characters No Setting Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 541 Program 84 ...

Page 566: ...n set to 1 Enable the registration in formation is automatically deleted for H 323 0 02 Keep Alive Message Interval 1 10 minutes Time interval that system sends a Ping to the terminal 1 03 Keep Alive Message Timeout 1 10 seconds Time that system waits for a Ping re sponse from the terminal 5 04 Keep Alive Timeout 1 5 times How many times the system waits for a non response before determining the t...

Page 567: ... 0 dBm 02 TX Limiter Control Gain 0 30 15 dBm 15 dBm 0 15 dBm 1 14 dBm 15 0 dBm 29 14 dBm 30 15 dBm Gain setting to control limiter in the direc tion of PCM IP This option adds the gain to the voice input from highway and removes it from the voice output to the LAN 15 0 dBm 03 RX Limiter Control Gain COIU 0 30 15 dBm 15 dBm 0 15 dBm 1 14 dBm 15 0 dBm 29 14 dBm 30 15 dBm This option controls the li...

Page 568: ...Feature Cross Reference None SL2100 ISSUE 2 0 2 544 Program 84 Hardware Setup for VoIPDB Program 84 ...

Page 569: ...r Maximum Set the maximum value of the G 711 Jitter Buffer 80 07 G 729 Audio Frame 1 6 1 10 ms 2 20ms etc Maximum number of G729 Audio Frames G 729 assumes the audio signal made by a specimen by 8 kHz and the frame of 10 ms is assumed to be a unit to 8 kbps by the encoding compressed method 2 08 G 729 Silence Com pression VAD Mode 0 Disable 1 Enable Select whether to compress silence with G 729 Wh...

Page 570: ...s arriving and the buf fer allows this variation to be absorbed 30 36 G 722 Jitter Buffer Average Set the average G 722 Jitter Buffer 60 37 G 722 Jitter Buffer Maximum Set the maximum G 722 Jitter Buffer 120 38 G 726 Audio Frame 1 10 ms 2 20 ms 3 30 ms 4 40 ms Maximum number of G 726 Audio Frames G 726 assumes the audio signal made by a specimen by 16 kHz and the frame of 10 ms is assumed to be a ...

Page 571: ...Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 547 Program 84 ...

Page 572: ...sion Timer Value 065535 180 seconds 04 Called Party Info 0 Request URI 1 To Header 0 05 Expire Value of Invite 0 256 seconds Arrival of a message is ended when this time expires and there is no cut from the caller 180 seconds 06 Expire Value of Invite send 1 3600 seconds The expiration time is set for the Invite message 180 seconds 07 TLS Registrar Proxy Port Number 0 65535 To assign a TLS port nu...

Page 573: ...egistration 10 46 01 No Setting 02 Password Up to 16 characters Input the Password when using manual or auto registration 10 46 01 Web pro indicates password as mark No Setting 03 User ID Omission 0 Off 1 On Input the Personal ID from terminal auto matically when log on again 0 04 Log Off 0 Off 1 On Input the Personal ID from terminal auto matically when log on again 1 05 Nick Name Up to 32 charac...

Page 574: ...conds Set effective time for supervising the Voice Path 180 seconds 04 Minimum Session Ex pire Timer 0 65535 seconds Set minimum value of effective time for su pervising the Voice Path 180 seconds 05 Invite Expire Timer 0 65535 seconds Set effective time for Incoming Outgoing call when the Expire value is not set in the INVITE message received from DT800 DT700 terminal 180 seconds 06 Signal Type o...

Page 575: ...Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 551 Program 84 ...

Page 576: ...ith G 711 When there is silence the RTP packet is not sent When VAD is enabled the CPU will stop sending silence packets but the IP phone will continue to transmit silence packets 0 03 G 711 Type 0 A law 1 μ law Set the type of G 711 1 04 G 711 Jitter Buffer Minimum 0 300 ms for VoIPDB mode 10 300 ms for Built In VoIP mode Set the minimum value of the G 711 Jitter Buffer 20 05 G 711 Jitter Buffer ...

Page 577: ... dB 50 dBm 1 19 dB 49 dBm 7 13 dB 43 dBm 20 0 dB 30 dBm 29 9 dB 21 dBm 30 10 dB 20 dBm Set the voice level judged to be silence Change value based 30 This entry is ignored if silence compres sion is disabled in 84 01 03 with G 711 or 84 01 06 with G 729 20 28 Priority Codec Setting 0 G711 PT 2 G729 PT 3 G 722 PT The option selected here determines what other codec options are applied by priority 0...

Page 578: ...Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 554 Program 84 Hardware Setup for VoIPDB Program 84 ...

Page 579: ...1 IP Address 0 0 0 0 126 255 255 254 128 0 0 1 191 255 255 254 192 0 0 1 223 255 255 254 172 16 0 20 02 RTP Port Number 0 65534 10020 03 RTCP Port Number RTP Port Number 1 65535 10021 15 IP Address for Browser Phone Communication V1 5 added 0 0 0 0 126 255 255 254 128 0 0 1 191 255 255 254 192 0 0 1 223 255 255 254 0 0 0 0 Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming M...

Page 580: ... 03 SRTP Mode Setup 0 Disable 1 Enable 0 04 SRTP Mode Select 0 Mode1 0 06 H 245 Port Number 0 65535 10100 07 Preparation Completion Response Port Number 0 65535 4000 14 ICMP REDIRECT 0 Enabled Voice packets will follow ICMP redi rect messages 1 Disabled Voice packets will NOT follow the ICMP redirect message 1 Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 556 Program 84 Hardware ...

Page 581: ... to download for the IP Phone Input Data Terminal Type 1 3 Not uUsed 4 IP4WW 24TIXH 5 7 Not used 8 ITZ D 9 ITZ CG 10 11 Not used 12 IP7WW 8IPLD C1 Item No Item Input Data Default 01 Firmware Directory Maximum 64 characters No Setting 02 Firmware File Name Maximum 30 characters No Setting Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 557 Program 84 ...

Page 582: ...ticast Input Data Type 1 Type 1 Multicast 2 Type 2 reserved 3 Type 3 reserved 4 Type 4 reserved 5 Type 5 reserved Item No Item Input Data Default 01 Audio Capability 1 G 711 A law 2 G 711 μ law 3 G 729 4 Not Used 5 G 722 2 02 Number of Audio Frames 1 6 2 03 RTP Filter 0 Disable 1 Enable 1 Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 558 Program 84 Hardware Setup for VoIPDB Progr...

Page 583: ... Enable Normally not used Do not change the setting unless asked to change by engineer Select comfort noise as background noise Effective when PRG 84 31 01 1 1 84 31 01 04 TDM Echo Can celler NLP Threshold 0 15 for VoIPDB mode 0 12 for Built In VoIP mode Normally not used Do not change the setting unless asked to change by engineer Set Residual Echo suppression threshold value When this value is s...

Page 584: ...IP which is set to 0 3 11 TDM TX Voice Level Control Mode 0 16 24 dB 24 dB for VoIPDB mode 2 14 18 dB 18dB for Built In VoIP mode 0 24 dB for VoIPDB mode only 1 21 dB for VoIPDB mode only 2 18 dB 8 0 dB 14 18 dB 15 21 dB for VoIPDB mode only 16 24 dB for VoIPDB mode only Effective when PRG 84 31 10 1 When the system used for Built In VoIP on the CPU feature the Voice Control level range will be ch...

Page 585: ...only 2 18 dB 8 0 dB 14 18 dB 15 21 dB for VoIPDB mode only 16 24 dB for VoIPDB mode only Normally not used Select receive voice level Effective when PRG 84 31 16 1 When the system used for Built In VoIP on the CPU feature the Voice Control level range will be changed to 2 14 18dB 18dB instead of 0 16 24dB 24dB 8 18 TDM RX Auto matic Level Con trol Level 0 12 42 dBm 6 dBm 0 42 dBm 1 39 dBm 7 21 dBm...

Page 586: ...or VoIPDB mode 10 300 ms for Built In VoIP mode 160 05 T 38 RTP Format Pay load Number 96 127 100 06 T 38 FAX Max Speed 0 V 27ter 4800 bps 1 V 29 9600 bps 2 V 17 14400 bps 2 07 T 38 Data Error Correc tion Mode 0 Redundancy 1 FEC 0 08 T 38 Error protection depth for Signaling 0 2 This item is only available when you use VoIPDB It is unavailable when you use Built in VoIP which depends on the data o...

Page 587: ...m Jitter Buffer 160 18 FAX RTP Payload Type 96 127 Not Sip Trunk 0 2 8 96 127 SIP Trunk When the G 711 a law is selected in Item 12 it is possible to set 8 in Item 18 When the G 711 u law is selected in Item 12 it is possible to set 0 in Item 18 When the G 726 is selected in Item 12 it is possible to set 2 in Item 18 103 19 FAX over IP Type 0 Type 1 1 Type 2 SIP Trunk Type 1 T 38 Type 2 Path throu...

Page 588: ... Item Input Data Default Related Program 01 DTMF Relay Mode DTMF Re lay 0 Disable 1 RFC2833 2 H 245 0 02 DTMF Payload Number DTMF Payload No 96 127 110 03 DTMF Detection Type DTMF Detect Type 1 5 1 84 37 04 DTMF Transmit Type DTMF Transmit Type 1 5 1 84 36 05 DTMF Relay inband Retrans mit Type DTMF ReTrans Type 1 5 1 84 35 Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 564 Program...

Page 589: ...a Default Related Program 01 RFC2833 Playout Level 0 depend on RFC2833 1 configuration 0 84 34 01 02 RFC2833 Playout Level High 1 33 dBm 28 6 dBm 28 84 35 01 03 RFC2833 Playout Level Low 1 33 dBm 28 6 dBm 28 84 35 01 04 RFC2833 Playout Transmit Du ration 0 dpend on RFC2833 25 2000 ms 0 84 34 01 05 RFC2833 Playout Pause Dura tion 0 dpend on RFC2833 25 2000 ms 0 84 34 01 Conditions None Feature Cros...

Page 590: ...lated Program 01 DTMF Transmit Level 1 61 36 dB 24 dB for VoIPDB mode 1 37 36 dB 0 dB for Built In VoIP mode 1 36 dB 2 35 dB 37 0 dB 60 23 dB 61 24 dB 25 12 dB 84 34 01 02 DTMF Transmit Duration 30 2000 ms 100 84 34 01 03 DTMF Transmit Twist Level 1 49 24 dB 24 dB 1 24 dB 2 23 dB 25 0dB 48 23 dB 49 24 dB 25 84 34 01 Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 566 Program 84 Har...

Page 591: ... 30 30 dB 9 dB for Built In VoIP mode 0 40 dBm 1 39 dBm 2 38 dBm 10 30dBm 31 9 dBm 2 38 dBm 02 DTMF Detect Twist Positive Level 0 24 dB for VoIPDB mode 0 10 dB for Built In VoIP mode 5 03 DTMF Detect Twist Negative Level 5 04 DTMF Detect Minimum Duration 23 2000 ms for VoIPDB mode 35 100 ms for Built In VoIP mode 30 05 DTMF Detect Minimum SN Ratio 0 9 dB 1 8 dB 6 3 dB 7 2 dB 8 1 dB 9 0 dB 6 3 dB C...

Page 592: ...m No Item Input Data Default 01 Echo Canceller Mode 0 Disable 1 Enable 0 02 Echo Canceller NLP Mode 0 Disable 1 Enable 0 03 Echo Canceller Comfort Noise Mode 0 Disable 1 Enable 1 05 Echo Canceller Tail Displacement 0 87 0ms 870ms 0 06 Echo Canceller Tail Length 1 32ms 2 48ms 3 64ms 4 80ms 5 96ms 6 112ms 7 128ms 7 07 Echo Canceller Default ERL Level 0 6 9dB 9dB 0 9dB 1 6dB 2 3dB 5 6dB 6 9dB 5 08 Ec...

Page 593: ...14 TX Signal Limiter Mode 0 Disable 1 Enable 0 15 TX Signal Limiter Threshold 0 42 42dBm 0dBm 0 42dBm 1 41dBm 42 0dBm 41 16 RX Level Control 0 Disable 1 Enable 2 Auto 0 17 RX Level Control Level 0 16 24dB 24dB 0 24dB 1 21dB 2 18dB 8 0dB 14 18dB 15 21dB 16 24dB 8 18 RX Automatic Level Control Level 0 12 42dBm 6dBm 0 42dBm 1 39dBm 7 21dBm 11 9dBm 12 6dBm 7 Conditions None Feature Cross Reference Voi...

Page 594: ...f PC Programming Use Program 84 39 SIP Trunk message customize to check the Message customize Input Data Profile 1 6 Item No Item Input Data Default 01 Option 1 0 255 0 99 Option 99 0 255 0 There are Items from 01 to 99 This chart only shows the beginning and end but Default Input Data they are all same Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 570 Program 84 Hardware Setup f...

Page 595: ... 01 Installation Date to define the installation date of the system Input Data Item No Item Input Data Default 01 Year 00 99 00 No Setting 02 Month 00 12 00 No Setting 03 Day 00 31 00 No Setting Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 571 Program 90 ...

Page 596: ...ms and SB level password can access to SB programs only NEC Strongly recommended that the User Name and Password should change regularly to prevent your personal information from being stolen and misused Before changing your numbering plan use the PC Programming or WebPro Programming to make a backup copy of your system data Input Data User Number 2 8 Item No Item Input Data Default 01 User Name M...

Page 597: ...r Programming Administer Mode Lev el 1 6 No Setting No Setting 0 PU 7 No Setting No Setting 0 PU 8 No Setting No Setting 0 PU Conditions More than one extension can be in the programming mode Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 573 Program 90 ...

Page 598: ...rogrammed data on the SD card This program should be used after changing the programmed data Input Data Item No Item Input Data Description Default 01 Save Data 1 Hold 02 Save DIM log 1 Hold 03 Save Statistical Infor mation of RTP 1 Hold If only Hold key is pressed then saving is canceled Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 574 Program 90 Maintenance Program Program 90 ...

Page 599: ...m No Item Input Data Description Default 01 Load Data 1 Hold 02 LCD External File 1 Hold 03 License Name File 1 Hold If only Hold key is pressed then this copy is canceled Conditions After uploading the programming reset the system and wait a few minutes for the system to reset completely before accessing any line or special system feature Otherwise some unusual LED indications may be experienced ...

Page 600: ...different slot and still retain the port assignments If a different type of interface board is being installed in a slot previously used the slot should be deleted option 1 first before installing the new interface board Reset allows you to send a reset code Input Data Menu Number 1 Delete 2 Reset 3 Set Busy Out 4 Reset Busy Out 5 Shutdown Item No Item Input Data Default 01 Slot Control Slot Numbe...

Page 601: ...rogramming and WebPro not through PC Programming This command is used for the trunk maintenance Input Data Trunk Port Number 1 128 Item No Item Input Data Default 01 Trunk Control 0 Set Busy Out 1 Reset Busy Out idle Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 577 Program 90 ...

Page 602: ...WebPro not through PC Programming Use Program 90 07 Station Control for extension maintenance Input Data Menu Number 1 Hardware Reset 2 Software Reset Item No Item Input Data Default 01 Extension Control Up to eight digits Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 578 Program 90 Maintenance Program Program 90 ...

Page 603: ...t to perform a system reset Input Data Item No Item Input Data Default 01 System Reset Dial 1 press Hold Press Hold key only to can cel Conditions After restoring a customer database the system must be reset using Program 90 08 or by powering down powering up before all the restored programming takes affect Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 579 Program 90 ...

Page 604: ...2 Month 00 12 If the Month is set to 00 and Day is set the system is auto matically reset ev ery month on the predefined day 0 03 Day 00 31 If the Day is set to 00 and the Time Hour and Minute is set the system au tomatically resets every day at the pre defined time 0 04 Week 0 No Setting 1 Monday 2 Tuesday 3 Wednesday 4 Thursday 5 Friday 6 Saturday 7 Sunday 0 05 Hour 00 23 0 06 Minute 0 59 0 Cond...

Page 605: ...ntent of alarm generation timing Cause Measures Recovery Alarm Status 1 PKG Initial ize Error 2 0 It failed in the initialization of the package The package was not able to be started nor mally The package starts 1 The unit doesn t insert firmly 2 The unit is tak en out once and it doesn t insert it again firmly 3 Because infor mation on the unit that had been mounted before re mains a unit differ...

Page 606: ...the system is outside rat ings 3 The equipment that generates the noise in the same pow er supply sys tem as the power supply origin of the system is con nected and it malfunctions because of the power supply noise 4 The equipment to which it is adjacent to Tai of a main de vice and has put out the ra diation noise exists and it malfunctions because of the radiation noise 5 The earth of the case i...

Page 607: ...External noise Breakdown of ESI package Confirm the termi nal connected with same ESI If they work normally con firm the breakdown or the wiring for the terminal Exchange the ter minal that doesn t work and the work ing terminal and confirm its working An external factor of the noise etc is thought Please reconfirm wiring and the in stallation etc Please inquire of the manufacturer when the proble...

Page 608: ...IS client PC came off Operate it LAN cable cuts it Connected HUB broke ACD MIS client PC doesn t start normally Please confirm ACD MIS client PC and connected part Please inquire of the manufacturer when the problem occurs after it con firms it When the connection returns nor mally the error is re covered ERR REC 13 Charge manage ment link error 0 0 The link with the charge management device came ...

Page 609: ...rvice outage DoS Attack Confirm whether to find abnormality on the net side WAR 18 Draco ex clusive use 1 0 19 Reserved 2 0 20 Reserved 0 0 21 Reserved 0 0 22 Reserved 0 0 23 Reserved 0 0 24 VMTS Re sync 1 0 Resync the Voice Mail timeslot Operate it Memory bus con gestion occurred Especially anything need not be done WAR 25 DSP Re source Busy 2 0 The system couldn t get DSP resources such as DTMF ...

Page 610: ... da ta Operate it 1 Problem of wir ing to connect main device with PC 2 Problem of PC 1 Please confirm whether there is problem in wiring to con nect a main device with PC 2 Please exe cute the reacti vation of PC When the output is re started the error is re covered However the SMDR data after the error oc curs is not recorded ERR REC 31 Sensor Au to Dial 1 0 INF 32 Confirm Di al NoAns 1 0 INF 33...

Page 611: ...unnecessary TCP IP terminal with PRG90 44 WAR 55 Regular mainte nance ex change no tification 2 0 The regular maintenance exchange day has passed Operate it The regular maintenance ex change day that had been set with PRG90 51 exceeded it Please do the maintenance ex changes of perti nent parts and set the next regular maintenance ex change day with PRG90 51 The excess on the regu lar mainte nance...

Page 612: ...led 2 The regis tration of the SIP trunk to the SIP server failed in the au thentica tion 3 There is no response from the SIP server to the SIP registration request Operate it The setting of the system data is wrong The setting of the router is wrong It is an error to the link of LAN Net side trouble 1 Reconfirm the following sys tem data set ting PRG10 12 10 28 10 29 10 30 and 10 36 2 Confirm the...

Page 613: ...en it be comes im possible to do the com munication between As prie and DtermIP When failing in the acquis ition of DSP Operate it The packet loss occurred on the network or the wiring cutting oc curred DSP of VoIP was not able to be ac quired Confirm whether each equipment such as wirings and HUB is normal ERR REC 63 SIP MLT trouble in formation 0 0 The trouble oc curred by the SIP MLT rela tion ...

Page 614: ...acket re ceived 0 0 The System re ceived SIP ille gal packet A Client or net work was Illegal state Please inquire an uncertain point of the maker when happening fre quently when oper ating it INF 68 VoIP ALL DSP Busy 2 0 The DSP re source was not able to be acquired at incoming outgoing DSP of VoIPDB was not able to be acquired Reconfirm wiring and the system da ta setting Please inquire an uncer...

Page 615: ... from SIP serv er is Self Sign ed certificate and same cer tificate is not set at PRG 84 14 22 d Can t prove server with us ing a certificate of PRG 84 14 22 1 ERR R EC 2 WAR 3 WAR 4 WAR 5 WAR 75 Update Er ror 1 0 Confirming or downloading the New update software was failed The system may not connect to the internet correctly Confirm as follows Connection of LAN cable HUB Router Settings DNS Setti...

Page 616: ...Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 592 Program 90 Maintenance Program Program 90 ...

Page 617: ...aracters When alarm reports are e mailed set this e mail address to which the report should be sent No Setting 09 Reply Address Up to 255 Characters When alarm reports are e mailed set the e mail address where replies should be e mailed No Setting 10 From Address Up to 255 Characters When alarm reports are e mailed set this e mail address for the sta tion sending the report No Setting 13 Customer ...

Page 618: ...Feature Cross Reference None SL2100 ISSUE 2 0 2 594 Program 90 Maintenance Program Program 90 ...

Page 619: ...ons Define the output port to be used as the output for system alarm report and set the system alarm options The system can have up to 50 reports Input Data Item No Item Input Data Description Default 01 Output Port Type 0 No Setting 5 SD Indicate the type of connection used for the System Alarms 0 Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 595 Program 90 ...

Page 620: ...m 90 16 Main Software Information to display the main software information on the CPU Input Data Item No Item Input Data Default 01 Version xx xx xx 02 Release Date MMM dd yyyy hh mm ss Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 596 Program 90 Maintenance Program Program 90 ...

Page 621: ...ogram 90 17 Firmware Information to display the firmware versions of the various system boards Input Data Item No Item Input Data Default 01 DSP Firmware Version No 00 00 00 00 15 15 15 15 Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 597 Program 90 ...

Page 622: ...xtension number is entered in Program 90 19 Dial Block Release the extension is released from the Dial Block restriction Input Data Extension Number Up to eight digits Item No Item Input Data Description Default 01 Dial Block Release 1 Hold Conditions None Feature Cross Reference Code Restriction Toll Restriction SL2100 ISSUE 2 0 2 598 Program 90 Maintenance Program Program 90 ...

Page 623: ...e defined val ue 0 05 Dial Tone Detector Busy Output 0 Not Detected 1 256 Report when the data reaches the defined val ue 0 06 Caller ID Receiver Busy Output 0 Not Detected 1 256 Report when the data reaches the defined val ue 0 07 Voice Mail Channel All Busy Output 0 Not Detected 1 256 Report when the data reaches the defined val ue 0 09 Attendant Channel All Busy Output 0 Not Detected 1 256 Repo...

Page 624: ...Feature Cross Reference Traffic Reports SL2100 ISSUE 2 0 2 600 Program 90 Maintenance Program Program 90 ...

Page 625: ...ram 90 21 Traffic Report Output to define the output port to be used as the traffic report output Input Data Item No Item Input Data Default 01 Output Port Type 0 No Setting 3 LAN 0 Conditions None Feature Cross Reference Traffic Reports ISSUE 2 0 SL2100 Programming Manual 2 601 Program 90 ...

Page 626: ... to delete the registered IP telephone from the system Input Data Extension Number Up to eight digits Item No Item Input Data Description Default 01 Delete IP Telephone 1 Hold This assignment removes the station num ber association with the MAC address of the IP station Del IP Phone Dial 1 press Hold Press Hold only to cancel Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 602 Prog...

Page 627: ...eport Notification Time Setup to set the date and time for the alarm report to print Input Data Notification Number 1 12 Item No Item Input Data Default 01 Month 00 12 0 Not Set 0 02 Day 00 31 0 Not Set 0 03 Hour 00 23 0 04 Minute 00 59 0 Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 603 Program 90 ...

Page 628: ...larm Report CC Mail Setup to define the mail address to receive the system alarm report CC Mail setup Input Data CC Number 1 5 Item No Item Input Data Default 01 CC Mail Address Up to 255 Characters No Setting Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 604 Program 90 Maintenance Program Program 90 ...

Page 629: ...em program Input Data Program Numbers 1001 9903 Item No Item Input Data Default 01 Maintenance Level Level 1 MF Level Level 2 IN Level Level 3 SA Level Level 4 SB Level Refer to the Level indi cation for each individ ual program located in the upper left corner at the beginning of each program Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 605 Program 90 ...

Page 630: ... Programming Password Setup to set the password used to enter the user programming mode Input Data Extension Numbers Maximum eight digits Item No Item Input Data Default 01 Password Fixed four digits 1111 Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 606 Program 90 Maintenance Program Program 90 ...

Page 631: ...to define the user name and password DIM is a maintenance tool used by engineering to extract trace level information Input Data Item No Item Input Data Default 01 Access Enabling 0 Disable 1 Enable 0 Disable 02 Username 20 characters alphanumeric SL2100 03 Password 20 characters alphanumeric 12345678 Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 607 Program 90...

Page 632: ...put Data Default 01 Package Name PKG Name Up to 15 characters 02 Firmware Version Number 00 00 15 15 03 VOIPDB Software Version DEV PR REL 00 00 00 00 00 00 DEV PR REL FF FF FF FF FF FF 04 DSP Project Number 00000000 FFFFFFFF 05 Vocoder Firmware Version 00 00 00 00 FF FF FF FF 06 OCT1010ID Version 00 00 00 00 FF FF FF FF Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 608 Program 9...

Page 633: ...n the day of the week that the Automatic Update should take place 05 Hour 0 23 Hour Default 0 23 Assign the hour of the day the Auto matic Upgrade to run 06 Minute 0 59 Minute Default 0 0 Assign the minute of the hour for the Automatic update to run 08 Manual Update 0 Disable 1 Enable 0 Enable or Disable the Manual Update 09 Month 1 January 2 February 3 March 4 April 5 May 6 June 7 July 8 August 9...

Page 634: ...th Default value is system specific 18 Hour 0 23 xx Assign the hour of the day at which system check the server for new soft ware every month Default value is system specific 19 Minute 0 59 xx Assign the minute of the hour of the day at which system check the server for new software every month Default value is system specific Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 610 Pro...

Page 635: ... only 1 On 06 Holiday Night Service Switching 0 Off 1 On PRG12 04 UA only 1 On 07 DISA User ID Setup 0 Off 1 On PRG25 08 UA only 1 On 08 Mail Box Setup 0 Off 1 On PRG40 02 UA only 1 On 09 Text Messages Setup 0 Off 1 On PRG20 16 UA only 1 On 10 Incoming Ring Group Setup 0 Off 1 On PRG22 04 UA only 1 On 11 Speed Dial Number and Name 0 Off 1 On PRG13 04 UA only 1 On 12 Night mode switching Other Grou...

Page 636: ...7 One Touch Key As signment 0 Off 1 On PRG15 14 1 On 28 Trunk Name 0 Off 1 On PRG14 01 1 On 29 Automatic Transfer per Trunk 0 Off 1 On PRG11 10 06 PRG11 10 07 1 On 30 SPD Area No 0 Off 1 On PRG24 04 1 On 31 Telephone Data Copy 0 Off 1 On UA only 1 On 32 Dial in Name 0 Off 1 On PRG22 11 03 1 On 33 LCD Line Key Name Assignment 0 Off 1 On PRG15 20 1 On 34 IntraMail Station Mail box Options 0 Off 1 On...

Page 637: ...ot through PC Programming Use Program 90 39 Virtual Loop Back Port Reset to reset to initial status Input Data Item No Item Input Data Description Default 01 Virtual Loop Back Re set 1 Hold VLP Reset Dial 1 press Hold Press Hold only to cancel Conditions None Feature Cross Reference PC Programming ISSUE 2 0 SL2100 Programming Manual 2 613 Program 90 ...

Page 638: ...ver information 9 FTP Server information 10 TFTP Server information Input Data Server Information 1 13 Item No Item Input Data Default 01 Server Address Type 0 IPv4 1 IPv6 2 FQDN 0 02 Server Address IPv4 form xxx xxx xxx xxx IPv6 form xxxx xxxx xxxx xxxx xxxx FQDN form Max 256 character Ex ftp aaa com None 03 Port Number 0 65535 0 Conditions Do not set the following characters to Server address Se...

Page 639: ... yen symbol back slash slash uses it as a delimiter double quart semicolon colon question Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 615 Program 90 ...

Page 640: ...mware version of the DT800 DT700 MLT Terminal Input Data Terminal Type 1 3 Not Used 4 IP4WW 24TIXH 5 7 Not used 8 ITZ D 9 ITZ CG 10 11 Not used 12 IP7WW 8IPLD C1 Item No Item Input Data Default 01 Software Version 00 00 00 00 FF FF FF FF 00 00 00 00 02 Hardware Version 00 00 00 00 FF FF FF FF 00 00 00 00 Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 616 Program 90 Maintenance Pro...

Page 641: ... Program 90 43 Deleting Terminal License of DT800 DT700 to delete the terminal license information delivered to the DT800 DT700 terminal Input Data Extension Number Up to eight digits Item No Item Input Data Default 01 Delete Terminal License Delete Dial 1 press Hold Press Hold only to cancel Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 617 Program 90 ...

Page 642: ... Deleting Terminal License of TCP Interface to delete the terminal license information delivered to the terminal with a TCP interface Input Data License Delete Code 000 000 000 999 999 999 Item No Item Input Data Default 01 Delete Terminal License Delete Dial 1 press Hold Press Hold only to cancel Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 618 Program 90 Maintenance Program Pr...

Page 643: ...mming Use Program 90 45 Temporary Password Change for Multiline Telephone to change the Temporary Password that is set in the Encryption function Input Data Item No Item Input Data Default 01 Temporary Password Change Re quest Change 1 Yes Conditions This Program is activated when the Program 10 46 07 set to 1 Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 619 Program 90 ...

Page 644: ...0 System Alarm Display Setup to set the system alarm report display Input Data Index Number 1 50 Item No Item Input Data Default 01 System Alarm Display Telephone Up to eight digits No Setting Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 620 Program 90 Maintenance Program Program 90 ...

Page 645: ...racters Refer below 02 Year 0 99 0 03 Month 0 No Setting 1 12 0 04 Day 0 No Setting 1 31 0 Index Default 1 No Setting 2 Backup battery 3 No Setting 4 10 No Setting Conditions When the date of PRG90 01 is input the date when the following periods passed at the date of PRG90 01 is automatically set as an exchange date Index Exchange time limit 1 2 years and 6 months 2 3 years 3 5 years 4 No Setting ...

Page 646: ...Index Exchange time limit 10 No Setting Feature Cross Reference None SL2100 ISSUE 2 0 2 622 Program 90 Maintenance Program Program 90 ...

Page 647: ...gram 90 52 System Alarm Save for the system alarm output operation Input Data Item No Item Input Data Default 01 Save All Alarm Reports PrnAll 1 Yes Dial 1 press Hold Press Hold only to cancel 02 Save New Alarm Reports PrnNew 1 Yes Dial 1 press Hold Press Hold only to cancel Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 623 Program 90 ...

Page 648: ... and not through PC Programming Use Program 90 53 System Alarm Clear to clear the system alarm Input Data Item No Item Input Data Default 01 Clear All Alarm Reports All Clear 1 Yes Dial 1 press Hold Press Hold only to cancel Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 624 Program 90 Maintenance Program Program 90 ...

Page 649: ...t reflected from the Web Pro to the logout of all users of the Web Pro who is logging in the system after data is changed in the setting 80 02 PC Pro TCP port Number 0 65535 The port number of TCP of the PC pro gramming is set The port number of new TCP is not reflected from the PCPro to the logout of all users of the PCPro who is log ging in the system after data is changed in the setting 8000 03...

Page 650: ...escription Use Program 90 55 Free License Select to validate the Free License Input Data Item No Item Input Data Default 01 Start Free License 0 Stop 1 Start 0 Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 626 Program 90 Maintenance Program Program 90 ...

Page 651: ...on Use Program 90 56 NTP Setup to set the NTP Input Data Item No Item Input Data Default 01 NTP Synchronize 0 No 1 Yes 0 02 Server Address Up to 39 Characters No Setting Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 627 Program 90 ...

Page 652: ... Layer Status Information to display layer status information for T1 PRI E1 BRI CCH boards Input Data Slot No 0 12 Item No Item Input Data Default 01 Link Status No Link 0 Link n a No board seen in slot None Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 628 Program 90 Maintenance Program Program 90 ...

Page 653: ...elephone programming and not through PC Programming Use Program 90 62 Security ID Information to view the information for Security ID Input Data Item No Item Input Data Default 01 Security ID 0 9 A F Maximum 32 characters Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 629 Program 90 ...

Page 654: ...Description Use Program 90 63 DT800 DT700 Control to adjust settings of the DT800 DT700 Input Data Item No Item Input Data Default 01 Priority Timer 0 255 80 Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 630 Program 90 Maintenance Program Program 90 ...

Page 655: ... characters public 03 Target hosts 1 IP Address figure 0 0 0 0 04 Target hosts 2 IP Address figure 0 0 0 0 05 Target hosts 3 IP Address figure 0 0 0 0 06 Target hosts 4 IP Address figure 0 0 0 0 07 Target hosts 5 IP Address figure 0 0 0 0 Conditions The Ether Port on the VoIPDB does not support the TRAP message detection on the LAN link Feature Cross Reference None ISSUE 2 0 SL2100 Programming Man...

Page 656: ...ation password Input Data Item No Item Input Data Description Default 01 Password Up to 16 characters Sets the authentication password when the 1st Party CTI application is connected to the system via a NAT router If a pass word is not set the system does not certify it nec i Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 632 Program 90 Maintenance Program Program 90 ...

Page 657: ...e interval D RAM data that is saved in F ROM memory D RAM memory Configuration information such as call transfer and Do Not Disturb Input Data Item No Item Input Data Default 01 Interval time 0 255 0 Do not Auto save 1 30 min 2 60 min 3 90 min 255 127 hr 30 min 48 24 hr Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 633 Program 90 ...

Page 658: ... start the Adjustment of Side Tone for each Analog Trunk Port If it is successful it will change the PRG 81 07 If it is successful it will ask to change it for all Analog Trunk Port If you select to change the Setting All Analog Trunk Port it will change all the Port in 81 07 No Setting 81 07 01 81 17 01 21 01 05 21 01 06 14 01 07 21 06 06 21 05 07 02 1 digit data Dial 1 dight This setting will as...

Page 659: ...l Du plex 6 10Mbps Half Du plex This command is used for LAN Link Speed Information of CPU This PRG is changed only when a Link state has change 0 02 LAN Link Speed of Voip 0 No Link 1 1Gbps Full Duplex 2 1Gbps Half Duplex 3 100Mbps Full Du plex 4 100Mbps Half Du plex 5 10Mbps Full Du plex 6 10Mbps Half Du plex This command is used for LAN Link Speed Information of Voip This PRG is changed only wh...

Page 660: ...a is to be copied Destination Number From Enter the first extension trunk group or other number to which the information is to be copied Destination Number To Enter the last extension trunk group or other number to which the information is to be copied If the information is being copied only to one extension trunk group or other number enter the information entered in the Desti nation Number From ...

Page 661: ...rtual Extension Ring Tone Order Setup 15 11 Virtual Extension Delayed Ring Assignment 15 12 Conversation Recording Destination for Extension 15 17 CO Message Waiting Indication 15 18 Virtual Extension Key Enhancement Options 15 20 LCD Line Key Name Assignment 15 25 DESI less Page Setup 20 06 Class of Service for Extension 20 29 Timer Class for Extension 21 02 Trunk Group Routing for Extensions 21 ...

Page 662: ...ey exist on the terminal to which the programming is being copied This may cause confusion when trying to define a key which is already defined but which does not exist on the terminal displays as DUPLICATE DATA It is recommend to either clear these non existent keys or copy only from an extension which has the same or fewer numbers of keys than the extension to which the programming is being copi...

Page 663: ...2 Delete All Extension Numbers to delete all extension numbers Program 11 02 Program 11 04 However the extension number of the first port is not deleted Input Data Item No Item Input Data Description Default 01 Extension Number Delete Yes 1 Dial 1 Hold key Only press Hold key is canceled Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 639 Program 92 ...

Page 664: ...umber 1 128 For Department Group Base De partment Group Number 1 50 For DSS DSS Console Number 1 12 Enter the port number from where the data is to be copied 02 Destination Number From Enter the first port number to where the information is to be copied 03 Destination Number To Enter the last port number to where the information is to be copied If the information is to be copied only to one port e...

Page 665: ... Extension Basic Data Setup 15 02 Multi Line Telephone Basic Data Setup 15 03 Single Line Telephone Basic Data Setup 15 06 Trunk Access Map for Extension 15 07 Programmable Function Key 15 08 Incoming Virtual Extension Ring Tone Setup 15 09 Virtual Extension Ring Assignment 15 10 Incoming Virtual Extension Ring Tone Order Setup 15 11 Virtual Extension Delayed Ring Assignment 15 12 Conversation Rec...

Page 666: ...g Ring Group Setup 22 06 Normal Incoming Ring Mode 23 02 Call Pickup Group 23 03 Ringing Line Preference 23 04 Ringing Line Preference of Virtual Extension 24 03 Park Hold Group Assignment 24 09 Call Forward Split Settings 26 04 ARS Class of Service 26 07 LCR Cost Center Code Table 31 02 Internal Paging Group Assignment 41 02 ACD Agent Extension Assignment for ACD Group 41 17 ACD Login Mode Setup ...

Page 667: ...llow Extension Data Swap Input Data Extension Number Up to eight digits Item No Item Input Data Description Default Related Program 01 Password Fixed four digits No Setting at default Password required on a per station basis when utilizing the station swap feature No Setting 11 15 12 Conditions None Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 643 Program 92 ...

Page 668: ...Number Each extension port 1 128 Program 11 02 Each virtual extension port 1 50 Program 11 04 Each extension group 1 50 Program 11 07 Each ACD Group 1 8 Destination Number From Destination Number To The following table lists Programs that use the Fill Command function Program Number Program Name 11 02 Extension Numbering 11 04 Virtual Extension Numbering 11 07 Extension Department Group Pilot Numb...

Page 669: ...rom Each extension port 1 128 Each virtual extension port 1 50 Program 11 04 Each extension group 1 50 Program 11 07 Each ACD Group 1 8 Destination Number To The following table lists Programs that use the Delete Command function Program Number Program Name 11 02 Extension Numbering 11 04 Virtual Extension Numbering 11 06 ACI Extension Numbering 11 07 Extension Department Group Pilot Number 11 08 ...

Page 670: ...e Group No 1 4 Item No Item Input Data Description Default Related Program 01 Day Night mode 1 Mode 1 2 Mode 2 3 Mode 3 4 Mode 4 5 Mode 5 6 Mode 6 7 Mode 7 8 Mode 8 Indicates current day night mode per night mode service group 1 12 XX To indicate the present mode there are no concepts as defaults Conditions None Feature Cross Reference Maintenance SL2100 ISSUE 2 0 2 646 Program 93 System Informati...

Page 671: ...No Item Input Data Description Default Related Program 01 Set Automatic Transfer to Transfer 0 Disable 1 Enable Indicates Automatic Trunk Trasfer setting status 0 11 10 06 02 Trunk Port Disa ble by Service code 0 Disable 1 Enable Indicates Trunk Port Disable Busy out status 0 11 10 27 Conditions None Feature Cross Reference Maintenance ISSUE 2 0 SL2100 Programming Manual 2 647 Program 93 ...

Page 672: ...l Forward Busy setting status per extension 0 11 11 02 11 11 04 20 01 15 24 09 01 04 Call Forwarding Busy destination 0 9 P R Up to 24 digits Indicates Call Forward Busy desti nation number set per extension No Setting 11 11 02 11 11 04 24 09 04 05 Call Forwarding Follow Me 0 Disable 1 Enable Indicates Call Forward Follow Me setting status per extension 0 11 11 07 06 Call Forwarding Follow Me dest...

Page 673: ...on 0 11 11 15 11 11 16 15 BGM 0 Disable 1 Enable Indicates BGM setting status per ex tension 0 11 11 18 16 Key Touch Tone 0 Disable 1 Enable Indicates Key Touch Tone setting status per extension 0 11 11 19 17 Dial Block 0 Disable 1 Enable Indicates Dial Block setting status per extension 0 11 11 33 18 Repeat Dial 0 Disable 1 Enable Indicates Repeat Dial setting status per extension 0 19 Headset Mo...

Page 674: ...em No Item Input Data Description Default Related Program 01 Redial Data Dial Data 1 9 0 P R Up to 24 digits Indicates the number stored in Out going call history No Setting 15 02 13 15 02 39 02 Name Up to 12 characters Indicates the name stored in Outgo ing call hitory No Setting 15 01 01 13 04 02 Conditions None Feature Cross Reference Maintenance SL2100 ISSUE 2 0 2 650 Program 93 System Informa...

Page 675: ...ic transfer at De partment Group call 0 Disable 1 Enable Indicates Automatic transfer setting status per Department Group 0 11 11 25 02 Set Delayed transfer at De partment Group call 0 Disable 1 Enable Indicates Delayed transfer setting status per Department Group 0 11 11 28 03 Set DND at De partment Group call 0 Disable 1 Enable Indicates DND setting status per Department Group 0 11 11 30 Conditi...

Page 676: ...his command Input Data Extension Number Up to 8digits Item No Item Input Data Default 01 IP Address on the 1st Party CTI Cli ent IP Address XXX XXX XXX XXX 0 0 0 0 02 Availabilbity of 1st Party CTI con nection 0 Not Available 1 Available 0 Conditions None Feature Cross Reference None SL2100 ISSUE 2 0 2 652 Program 93 System Information Program 93 ...

Page 677: ...MEMO ISSUE 2 0 SL2100 Programming Manual 2 653 ...

Page 678: ...Programming Manual NEC Corporation ISSUE 2 0 ...

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