NEC SL1100 Pc Programming Manual Download

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Standard View

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Issue 3.01

NEC SL1100

3.12

ACD

Setup-Basic Setup

Define the Queue Message Repeat Time, and ACD Weekly Schedule Setup.

Figure 4-69 ACD Basic Setup

Summary of Contents for SL1100

Page 1: ...PC Programming Manual NDA 31205 Issue 3 01 SL1100...

Page 2: ......

Page 3: ...information contained herein is the property of NEC Corporation and shall not be reproduced without prior written approval of NEC Corporation All other brand names and product names referenced in this...

Page 4: ......

Page 5: ...em Requirements 2 1 Section 2 Default PCPro Accounts 2 2 Section 3 Software Installation 2 3 Section 4 Launching the Application Software 2 9 Section 5 Logging into the Application 2 10 Chapter 3 Appl...

Page 6: ...ard View 4 2 2 2 Using a Standard View Screen 4 3 Section 3 System 4 3 3 1 Config 4 4 3 2 Options 4 11 3 3 Blades Ports 4 23 3 3 1 Adding a Blade 4 24 3 3 2 Removing a Blade 4 24 3 4 Numbering 4 25 3...

Page 7: ...4 121 Section 6 InMail 4 123 6 1 Config 4 124 6 2 Answer Table 4 125 6 3 Call Routing 4 127 6 4 Dial Actions 4 131 Section 7 Maintenance 4 131 7 1 Alarms 4 132 7 2 System 4 134 Chapter 5 Wizards View...

Page 8: ...erview A 1 Section 2 Connect Disconnect A 1 2 1 Accessing Connection Dialog A 1 2 2 Connecting PCPro to the System A 2 2 2 1 Connection Types A 3 2 2 2 Create SL1100 Dial Up Connection A 3 2 2 3 Login...

Page 9: ...erview Copy Advanced Tab B 1 Section 2 Copying System Data Advanced Tab B 2 Section 3 Overview Copy Standard Tab B 3 Section 4 Copying System Data Standard Tab B 4 Section 5 Overview Fill MultiAssign...

Page 10: ...Appendix E Debug Terminal Section 1 Overview E 1 Section 2 Launching the Debug Terminal E 2 Appendix F Feature Activation Section 1 Introduction F 1 Section 2 Feature Activation Using PCPro F 1 2 1 A...

Page 11: ...InstallShield Wizard Finish Installation 2 8 Figure 2 7 SL1100 PCPro Desktop Shortcut 2 9 Figure 2 8 InstallShield Wizard Launch Software 2 9 Figure 2 9 PCPro Login Screen 2 10 Figure 2 10 PCPro Main...

Page 12: ...4 Figure 4 15 Time Pattern Settings 4 15 Figure 4 16 Weekly Night Mode Settings 4 16 Figure 4 17 Paging 4 17 Figure 4 18 Internal Paging Group Setting 4 18 Figure 4 19 External Paging Groups 4 19 Figu...

Page 13: ...creen 4 39 Figure 4 39 Call Answer 4 40 Figure 4 40 Features Screen 4 41 Figure 4 41 Hold Transfer 4 42 Figure 4 42 Hotel Motel 4 43 Figure 4 43 Incoming 4 44 Figure 4 44 Outgoing 4 45 Figure 4 45 COI...

Page 14: ...formation 4 66 Figure 4 66 SL Networking Codec Information 4 67 Figure 4 67 VoiceMail Setup Screen 4 68 Figure 4 68 SL Networking Setup 4 69 Figure 4 69 ACD Basic Setup 4 70 Figure 4 70 ACD Time Patte...

Page 15: ...tup 4 91 Figure 4 91 Department Groups InMail 4 92 Figure 4 92 Department Groups InMail continued 4 93 Figure 4 93 Department Groups InMail continued 4 94 Figure 4 94 DSS Setup 4 95 Figure 4 95 DSS Co...

Page 16: ...re 4 115 Permit Codes 4 116 Figure 4 116 Restrict Codes 4 117 Figure 4 117 Restrict International Calls 4 118 Figure 4 118 Account Code Setup 4 119 Figure 4 119 Verified Account Code Table 4 120 Figur...

Page 17: ...e 7 2 Ribbon Bar File 7 2 Figure 7 3 Ribbon Bar Home 7 2 Figure 7 4 Ribbon Bar View 7 2 Figure 7 5 Ribbon Bar Reports 7 2 Figure 7 6 Ribbon Bar Filter Options 7 3 Figure 7 7 Ribbon Bar Tools 7 3 Figur...

Page 18: ...Initialization Dialog A 19 Figure B 1 System Data Copy B 1 Figure B 2 Overview Copy Standard Tab B 3 Figure B 3 MultiAssign in System Numbering Stations Screen B 5 Figure B 4 MultiAssign Extension Nu...

Page 19: ...Debug Terminal Dialogs E 1 Figure F 1 PCPro Feature Activation Dialog F 1 Figure F 2 Feature Activation Open File Dialog F 3 Figure F 3 WebPro Login Screen F 4 Figure F 4 Feature Activation Screen Web...

Page 20: ..._________________________________________________________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 THIS PAGE IN...

Page 21: ...______________________________________________________ List of Tables Table 2 1 System Requirements 2 1 Table 2 2 Default PCPro Accounts 2 2 Table 2 3 Default Folders 2 2 Table 3 1 Workspace Buttons 3...

Page 22: ..._________________________________________________________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 THIS PAGE IN...

Page 23: ...et programming The user can perform the following when using PCPro Upload Download settings between PCPro and a chassis Save settings to files that can be archived for later use Program settings group...

Page 24: ...troduction ___________________________________________________________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100...

Page 25: ...2 5 GHz recommended Memory 128 MB of RAM 256 MB recommended OS Windows XP Vista Windows 7 32 64 bit Other Microsoft Internet Explorer 8 0 or higher Communication port LAN RS232 or Modem Disk Space 25M...

Page 26: ...ccounts In addition the installation program will create the following default folders An install uninstall does not result in the folder or any files in the folder being deleted Table 2 2 Default PCP...

Page 27: ...ed from the web 1 Launch the installer If installing from a CD the CD should autorun When the splash screen is displayed select Install Software If the software does not autorun you can open the CD an...

Page 28: ...fault location is where you want the files located click Next Refer to Figure 2 2 InstallShield Wizard Destination Folder Default Location If you want to change the location where the files are locate...

Page 29: ...al 2 5 ___________________________________________________________________________________ ___________________________________________________________________________________ Figure 2 3 InstallShield...

Page 30: ...______________________________________________________________ Issue 3 01 NEC SL1100 4 To install the program click Install If you wish to return to the previous screen click Back If you do not want t...

Page 31: ..._____________________________ 5 The program installs Figure 2 5 InstallShield Wizard Installation Progress shows the screen you will see that indicates the progress of the installation If you wish to...

Page 32: ..._____________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 6 When the installation is completed Figure 2 6 InstallShield Wizard Finish Inst...

Page 33: ...___ SECTION 4 LAUNCHING THE APPLICATION SOFTWARE Once the application software has successfully installed you can launch the application in one of two ways Click the PCPro shortcut icon that was place...

Page 34: ...Installer level If there is a need to log in with a different level the user can Log Off and Log In with a different user name and password Refer to Table 2 2 Default PCPro Accounts on page 2 2 for a...

Page 35: ...____________________________________________________________________________ ___________________________________________________________________________________ 3 If the login is successful the PCPro...

Page 36: ...stallation ___________________________________________________________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100...

Page 37: ...done using three different views Standard Advanced and Wizards These methods can be accessed through the menu item View Accessing these items updates the applications Submenu and Workspace areas The...

Page 38: ...allows for quick and convenient access to the most common PCPro commands The items on the toolbar are shown in Figure 3 2 PCPro Toolbar The keyboard shortcuts where applicable are listed below the too...

Page 39: ..._____________________________________________________ SECTION 5 WORKSPACE The Workspace is where all programming occurs The Workspace consists of various selections made from the Submenu Area and the...

Page 40: ...hese buttons include Table 3 1 Workspace Buttons Button Description Apply sets changes recently made on the active screen Attempting to apply an invalid value prompts a validation message detailing th...

Page 41: ...reen switches to a table format allowing you to more easily enter a large number of values for a specified extension For example if assigning your incoming virtual ring tones for internal extensions y...

Page 42: ...Selections Select the item from the drop down list PCPro automatically moves to the selected item Ranges Use this button to select a range of values Type in the value and press the Go button magnifyin...

Page 43: ...are linked to the various system data views available These are Standard Wizards System Data 5 6 Help Area The Help Area shows help text relevant for the data in the Data Area More extensive help can...

Page 44: ...cation Layout ___________________________________________________________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1...

Page 45: ...Settings on these screens work together allowing you to understand how settings relate to each other Standard screens are grouped into System Stations Lines InMail and Maintenance This name indicates...

Page 46: ...w You can access Standard View submenu area using any of the following methods From the Standard View submenu select the Ribbon Item View Standard or Press F9 or If the submenu area is currently open...

Page 47: ...desired task 2 Modify settings on the screen 3 Press the Apply button to save the changes The method in modifying settings for each screen is explained in the help menu The remainder of this chapter d...

Page 48: ...______ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 3 1 Config Installation Information define the Installation Date and the SMTP name for...

Page 49: ...____________________ Time Date 1 Define the Date and Time by clicking the time settings button You must be connected to the system for this button to be active 2 Define the Time Zone for the CPU 3 Sel...

Page 50: ...______________________________________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 Connection Figure 4 5 Connectio...

Page 51: ...ess VOIPDB Subnet Mask Default Gateway NAPT Router and NAPT Router IP Address 3 When alarm reports are to be emailed Define the DNS Primary and Secondary addresses 4 Define the DNS Primary and Seconda...

Page 52: ..._________________________________________________ Issue 3 01 NEC SL1100 3 Define the Alarm Report SMTP Settings if Alarm Reports are to be emailed Audio Ports Relays 1 Define the source for Background...

Page 53: ...__________________________________________________________________________ ___________________________________________________________________________________ Passwords 1 If needed edit or add Adminis...

Page 54: ..._________________________________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 Tones 1 Define the ring cycle for ea...

Page 55: ...__________________________________________________________________________________ 3 2 Options Setup 1 Enable or Disable pre ringing for trunk calls 2 Define the Multi Line Telephone Options 3 Define...

Page 56: ...___________________________________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 Conference 1 Define the Conference...

Page 57: ...________________________________________________________ ___________________________________________________________________________________ Night Mode 1 Define the Night Mode Switching Setup 2 Define...

Page 58: ...__________________________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 1 Define the Time Patterns for Automatic Ni...

Page 59: ..._____________________________________________________________ ___________________________________________________________________________________ 1 Define the time pattern each Night Mode Service grou...

Page 60: ...___________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 1 Define the Night Mode Name for each Night Mode Service Group 2 Define th...

Page 61: ..._________________________________________________________________________ Paging 1 Define the Internal and External Paging Options 2 Assign an External Paging Group to an Internal Paging Zone for Comb...

Page 62: ...________________________________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 1 Assign names to Internal Paging Gro...

Page 63: ...___________________________________________________________________________ ___________________________________________________________________________________ 1 Assign each External Paging zone to an...

Page 64: ...______________________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 1 Assign Universal Night Answer ringing to each...

Page 65: ...________________________________________________________________________ ___________________________________________________________________________________ 1 Define the settings for the external spea...

Page 66: ..._______________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 SMDR 1 Define the TCP Port and KeepAlive Time for SMDR Output...

Page 67: ...oad the configuration from the chassis The blade slots display the blade types these are the blades that can be inserted in the selected slot the telephone trunk port range these are the ports used by...

Page 68: ...d Note that these two options are only available if a blade has previously been added 3 Select a blade type relevant to the blade to install 4 Another popup menu appears listing blades associated with...

Page 69: ...___________________________________________________________________________________ 3 4 Numbering Numbering Plan System Numbering Define the digit length and Dial type for each digit If the Numbering...

Page 70: ..._____ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 Numbering Plan Extension Dial Analyze If the Numbing Plan is broken out past the 1st dig...

Page 71: ...___________________________________________________________________________________ ___________________________________________________________________________________ Stations Assign extension numbe...

Page 72: ..._______________________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 Virtual Extensions Assign extension numbers to...

Page 73: ..._____________________________________________________________________________ ___________________________________________________________________________________ Department Groups Assign Pilot numbers...

Page 74: ...______________________________________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 Busy Actions Assign the 1 Digit...

Page 75: ...__________________________________________________________________ ___________________________________________________________________________________ Other Assign the Trunk Access Code ACD Pilot Numb...

Page 76: ...___________________________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 Service Codes Assign the Service Codes for...

Page 77: ..._______________________________________________________ ___________________________________________________________________________________ 3 5 Dialing Rules Analysis Table Assign the Dial Digits Serv...

Page 78: ..._____________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 Analysis Extended Table When the dial digits are more than eight digits...

Page 79: ...________________________ ___________________________________________________________________________________ Analysis Extended Table Entry 251 If the received digits do not match the digits set in tab...

Page 80: ..._________________________________________________________________________ Issue 3 01 NEC SL1100 Analysis Extended Table Entry 252 If the received digits do not match the digits set in tables 1 250 tab...

Page 81: ...___________________________________________________________________________ ___________________________________________________________________________________ Routing Table Define the additional cond...

Page 82: ..._______________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 Routing Additional Dial Table Define digits to be dialed prior...

Page 83: ...____________________________________________ ___________________________________________________________________________________ 3 6 Class of Service Administration Define the Administrator service av...

Page 84: ...________________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 Call Answer Define the answer feature availability fo...

Page 85: ...______________________________________________________________ ___________________________________________________________________________________ Features Define the supplementary feature availabilit...

Page 86: ..._________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 Hold Transfer Define the Hold and Transfer feature availabil...

Page 87: ...________________________________________________________________ ___________________________________________________________________________________ Hotel Motel Define the Hotel Motel feature availabi...

Page 88: ...________________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 Incoming Define the incoming call feature availabilit...

Page 89: ...__________________________________________________________________ ___________________________________________________________________________________ Outgoing Define the outgoing call feature availab...

Page 90: ...____________________________________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 3 7 Timers COI Define the basic t...

Page 91: ...7 ___________________________________________________________________________________ ___________________________________________________________________________________ Doorphone Define the timers us...

Page 92: ...___________________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 Features Define the basic System MultiLine Telepho...

Page 93: ...___________________________________________________________________________________ ___________________________________________________________________________________ Hold Define the basic system tim...

Page 94: ...___________________________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 Incoming Define the basic system timers fo...

Page 95: ..._____________________________________________________________________________ ___________________________________________________________________________________ Outgoing Define the basic system timer...

Page 96: ...____________________________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 Transfer Define the basic system timers f...

Page 97: ..._____________________________________________________________________________ ___________________________________________________________________________________ 3 8 Speed Dials Setup Define the Speed...

Page 98: ..._______________________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 Groups Define the range of bin numbers to be u...

Page 99: ...__________________________________________________________ ___________________________________________________________________________________ Assignments Define the Speed Dial Numbers and Names and t...

Page 100: ..._____________________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 3 9 VOIP IP Keysets Basic Setup Define the Basic...

Page 101: ..._________________________________________________ ___________________________________________________________________________________ IP Keysets Logon Information Define the Logon Information used whe...

Page 102: ..._________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 IP Keysets Codec Setup Basic Define the CODEC of each type o...

Page 103: ...4 59 ___________________________________________________________________________________ ___________________________________________________________________________________ Setup ToS Define the ToS S...

Page 104: ...___________________________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 Setup VOIPDB Define the IP Address Port an...

Page 105: ...___________________________________________ ___________________________________________________________________________________ SIP Stations Basic Setup Define the System Operation Registrar Proxy Ser...

Page 106: ...______________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 SIP Stations Codec Setup Basic Define the CODEC informa...

Page 107: ...____________________________________________________________________________ ___________________________________________________________________________________ SIP Trunks Basic Setup Define the basic...

Page 108: ...________________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 SIP Trunks Codec Setup Basic Define the basic CODEC o...

Page 109: ..._____________________________ ___________________________________________________________________________________ SIP Trunks IP System Interconnect Define the IP Addresses call control port numbers an...

Page 110: ..._________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 SIP Trunks Registration Information Define the SIP Trunk reg...

Page 111: ..._____________________________________________________________________________ ___________________________________________________________________________________ SLNet Define the SL Networking CODEC I...

Page 112: ..._______________________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 3 10 VoiceMail Setup Customize the Voice Mail...

Page 113: ..._________________________________________________________ ___________________________________________________________________________________ 3 11 SLNet Setup Define the Networking System IP Addresses...

Page 114: ..._____________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 3 12 ACD Setup Basic Setup Define the Queue Message Repe...

Page 115: ..._______________________________________________________________________ ___________________________________________________________________________________ Setup Time Pattern Define the ACD Time Patte...

Page 116: ...__________________________________ Issue 3 01 NEC SL1100 Group Setup Define the ACD Overflow Options Overflow Tables Delay Announcement VRS Settings Night Announcement Options Night Announcement VRS S...

Page 117: ...__________________________________________________________________________ ___________________________________________________________________________________ 3 13 Hotel Motel Codes Define the Hotel M...

Page 118: ...SL1100 Setup Define the Hotel Motel System Options and Hotel Room Status Output SECTION 4 STATIONS The Stations section of the Standard View is used to define the most common station settings in the...

Page 119: ...Manual 4 75 ___________________________________________________________________________________ ___________________________________________________________________________________ 4 1 Config Setup Fig...

Page 120: ...________________________________________________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 Figure 4 75 Stations...

Page 121: ...ng Manual 4 77 ___________________________________________________________________________________ ___________________________________________________________________________________ Figure 4 76 Stati...

Page 122: ...________________________________________________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 Figure 4 77 Stations...

Page 123: ...Incoming Virtual Extension Ring Tone Setup and Order Virtual Extension Key Enhanced Options Mobile Extension Setup Class of Service Trunk Group Routing Tool Restriction Class Hotline Assignment ISDN...

Page 124: ..._______________________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 Ring Tone Define the extensions trunk incoming...

Page 125: ..._______________________________________________________ ___________________________________________________________________________________ Groups Define the Department Group Assignment Call Pickup Gr...

Page 126: ..._________________________________________________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 Keys Function Figure...

Page 127: ..._________________________________________ Define the Function Key Assignment for each extension Clicking the Function Key button brings up the Function Key Assignment Window Select the Key type in the...

Page 128: ...__________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 Keys Ring Define the ring options for an extension s Virtual Extension Keys...

Page 129: ..._______________________________________ ___________________________________________________________________________________ Keys Delay Ring Define the delay ring options for an extension s Virtual Ext...

Page 130: ..._________________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 Keys Loop Assignments Define the Loop Key Assignment...

Page 131: ..._______________________________________________ ___________________________________________________________________________________ Speed Dials Assign extensions to a Speed Dial Group and define the d...

Page 132: ...___________________________________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 InMail Define the InMail Station M...

Page 133: ...89 ___________________________________________________________________________________ ___________________________________________________________________________________ VoIP Define the basic setting...

Page 134: ...____________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 4 2 Doorphones Setup Assign the extensions that ring when the ass...

Page 135: ..._____________________________ ___________________________________________________________________________________ 4 3 Department Groups Setup Define Department Group Basic options Assign extensions se...

Page 136: ...____________________________________________________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 InMail Figure 4 9...

Page 137: ...ming Manual 4 93 ___________________________________________________________________________________ ___________________________________________________________________________________ Figure 4 92 Dep...

Page 138: ...________________________________________________________________________________ Issue 3 01 NEC SL1100 Define InMail Group Mailbox Options Group Mailbox Subscriber Options Group Mailbox Message Notifi...

Page 139: ...____________________________________________________________________________ ___________________________________________________________________________________ 4 4 DSS Setup Define DSS Console Operat...

Page 140: ...__________________________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 Key Assignment Assign Function Keys to DSS...

Page 141: ...________________________________________________________________ ___________________________________________________________________________________ 4 5 Text Messages Setup Define the Selectable Displ...

Page 142: ...________ Issue 3 01 NEC SL1100 SECTION 5 LINES The Lines section of the Standard View is used to define the most common trunk related settings in the SL1100 The Lines section consists of Config Access...

Page 143: ...ming Manual 4 99 ___________________________________________________________________________________ ___________________________________________________________________________________ Figure 4 98 Lin...

Page 144: ...__________________________________________________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 Figure 4 99 Lines C...

Page 145: ...up Assignment for Trunks Trunk Basic Setup Trunk Groups Music on Hold Source for Trunks Trunk Group Routing for Trunks ISDN Calling Party Number for Trunks Toll Restriction Class of Trunks Incoming Ca...

Page 146: ...________________________________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 E M Define the basic settings for eac...

Page 147: ...103 ___________________________________________________________________________________ ___________________________________________________________________________________ InMail Define the InMail opt...

Page 148: ...__________________________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 5 2 Access Groups Define an trunk group ord...

Page 149: ...105 ___________________________________________________________________________________ ___________________________________________________________________________________ Maps Define the trunk access...

Page 150: ..._______ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 5 3 Incoming Setup Private Call Define Speed Dial group number for Private Call Refuse...

Page 151: ...__________________________________________________________ ___________________________________________________________________________________ Setup Assignment for ACD Group Define the Incoming Ring G...

Page 152: ...___________________________________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 Ring Groups Assign Extensions to I...

Page 153: ...________________________________________________________________ ___________________________________________________________________________________ DID Trunk Groups Define the basic settings of Dial...

Page 154: ...________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 DID Area Setup Define the size of the DID Translation Tables There are 2000 Translati...

Page 155: ..._________________________________________________________________________ ___________________________________________________________________________________ DID Table Setup Define the properties of e...

Page 156: ...__________________________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 5 4 Toll Restriction Setup Set the system T...

Page 157: ...____________________________________________________________________________ ___________________________________________________________________________________ PBX Access Codes Define the Trunk Acces...

Page 158: ..._____________________________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 Common Define the Common Permit Codes an...

Page 159: ...__________________________________________________________ ___________________________________________________________________________________ Maximum Digits Table Define the maximum number of digits...

Page 160: ...________________________________________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 Permit Codes Define the Permi...

Page 161: ...117 ___________________________________________________________________________________ ___________________________________________________________________________________ Restrict Codes Define the Re...

Page 162: ..._______________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 International Define the Restrict and Permit tables fo...

Page 163: ..._____________________________________________________________________ ___________________________________________________________________________________ 5 5 Account Codes Setup Define Account Code Op...

Page 164: ...____________________________________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 Table Define Verified Account Cod...

Page 165: ...______________________________________________________________ ___________________________________________________________________________________ 5 6 ARS Analysis Define pre transaction tables for se...

Page 166: ...__________________________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 Setup Define the system options for Automat...

Page 167: ...____________________________________________________________ ___________________________________________________________________________________ Treatments Define the 15 Dial Treatments for automatic...

Page 168: ...______________________________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 6 1 Config Setup Define the InMail syst...

Page 169: ..._________ ___________________________________________________________________________________ 6 2 Answer Table Setup Define the options for the Answer Tables InMail provides eight Answer Tables 1 8 To...

Page 170: ..._____________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 Schedules Define the InMail Automated Attendant Answer Schedules There are eight...

Page 171: ..._____________________________________________ ___________________________________________________________________________________ 6 3 Call Routing Setup Define the 32 Routing Mailboxes Routing Mailbox...

Page 172: ...__________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 Directory Define the Routing Directory Mailbox Options This data is referred if Pro...

Page 173: ..._____________________________________________________________________ ___________________________________________________________________________________ Distribution Define the Routing Mailbox Distri...

Page 174: ...______________________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 Routing Define the options for Mailboxes assign...

Page 175: ...tup Define the InMail Dial Action Tables The Dial Action Table defines the options than an Automated Attendant caller can dial A Dial Action Table is associated with a Call Routing Mailbox which is in...

Page 176: ...__________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 7 1 Alarms Options Define the System Alarm Output Port Alarm Report SMTP Se...

Page 177: ...3 ___________________________________________________________________________________ ___________________________________________________________________________________ Display Define the Display Tel...

Page 178: ..._________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 7 2 System Licensing Enable the Free License and view how ma...

Page 179: ...___________________________________________ ___________________________________________________________________________________ Software View the Main Software Information Firmware Information Firmwar...

Page 180: ...andard View ___________________________________________________________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL110...

Page 181: ...e indicates the feature to which the Wizard is related With PC Pro 3 50 and higher the Wizard View is not displayed at default To access the Wizard View refer to Section 2 Accessing Wizard View Wizard...

Page 182: ...in the submenu area Wizards are ordered alphabetically Refer to Figure 5 1 Wizard Submenu You can use the Expand All to view all of the items under each letter of the alphabet or Collapse All to retur...

Page 183: ...d You can apply program filters to system data programming Level 1 are the most commonly assigned programs for a feature Level 2 are the next most commonly assigned programs for a feature Level 3 are...

Page 184: ...allowing you to program the feature If there is more than one screen that is programmed for the feature you can use the Next and Back navigational buttons to switch between screens or you can use the...

Page 185: ...e to the next screen in the Wizard by either selecting the desired page from the View page in wizard or by pressing the Next or Back navigational buttons 4 Complete steps 2 and 3 until all screens are...

Page 186: ...zards View ___________________________________________________________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100...

Page 187: ...ta is related to An example of a PRG identifier can be seen below 10 02 is the ID and Location Setup is the name 10 02 Location Setup PRGs are grouped by their relationship into PRG Groups PRG Groups...

Page 188: ..._________________________________________________________________________ Issue 3 01 NEC SL1100 Figure 6 1 Advanced View Submenu Auto Hide Clicking this icon hides the System Data submenu list and doc...

Page 189: ...Select the menu item View Advanced or Press F11 or If the Advanced submenu area is currently open select the Advanced tab depicting the blue box located at the bottom on the submenu The Advanced View...

Page 190: ...NEC SL1100 SECTION 3 SEARCHING FOR A PROGRAM You can use the search function of Advanced View to locate a specific program or use a keyword to find a group of related programs The example below shows...

Page 191: ...EW PROGRAM FILTERING When selecting programs from the system data list you can select from the following filters shows all system data shows only unsaved system data show only system data that needs t...

Page 192: ...users who are very familiar with using PCPro If you are not familiar with PCPro you should use either the Standard View or Wizards Standard View and Wizards are grouped together to help walk you throu...

Page 193: ...____ To modify system data 1 Select a PRG from the Advanced View submenu 2 Modify the desired settings on the screen 3 Press the Apply button to save the changes When programming system data changes a...

Page 194: ...anced View ___________________________________________________________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100...

Page 195: ...________________________________________________________ Chapter 7 Ribbon Bar and Sliding Panels SECTION 1 GENERAL DESCRIPTION RIBBON BAR AND SLIDING PANES Figure 7 1 Default PCPro Screen Ribbon Bar M...

Page 196: ..._______________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 1 1 Ribbon Bar File Home View Reports Figure 7 2 Ribbon Bar Fi...

Page 197: ...____________________________________________________ ___________________________________________________________________________________ Filter Options Tools SECTION 2 DEFAULT RIBBON BARS Figure 7 6 R...

Page 198: ..._________________________________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 Figure 7 9 Ribbon Bar View Figure 7...

Page 199: ...or breaks a connection session between PCPro and a chassis This option changes its functionality depending on the connection status of PCPro Figure A 1 Connect Disconnect Status shows how the connect...

Page 200: ...epicting the disconnected black and yellow plugs or Press F5 2 2 Connecting PCPro to the System Use the Connect dialog box to specify connection parameters to connect to the system Figure A 2 Connect...

Page 201: ...to the new default database If one change is made to the default database the download does not happen even if the change is set back 2 2 1 Connection Types PCPro supports two types of connections to...

Page 202: ..._______________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 2 Select Create a New Connection 3 Click Next 4 Select Connect to the network...

Page 203: ...______________________________________________________________ ___________________________________________________________________________________ 5 Select Dial up connection then click Next Figure A...

Page 204: ...____________________________________ Issue 3 01 NEC SL1100 6 Enter a name to be used for the dial up connection 7 Enter the telephone number to be dialed then click Next Ensure the SL1100 programs 11...

Page 205: ..._________________________________________ ___________________________________________________________________________________ 8 Setup the availability of the connection then click Next 9 Click Finish...

Page 206: ...u start PCPro in Installer IN mode but connect to a chassis using an account with an access level of System Administrator Level 1 SA after connecting PCPro assumes the access level of SA Once you are...

Page 207: ...2 Downloading Data from the System to PCPro Use the Download dialog to specify the parameters and perform a download To download data from system memory to PCPro 1 Select a Transfer Type 2 Select Tran...

Page 208: ...Partial Trunk Trunk based settings User Data User specific settings Transfer Type Items Specifically select PRG Groups and or individual PRGs from the chassis settings to download The choice of Transf...

Page 209: ...se the Upload dialog to specify the parameters and perform an upload To upload data from PCPro to system memory 1 Select a Transfer Type 2 Select Transfer Type items 3 If desired select items via the...

Page 210: ...RGs from the chassis settings to upload The choice of Transfer Type Items available is governed by the Transfer Type selected Modify Filters A filter is applied based on the system data modification s...

Page 211: ...5 FEATURE ACTIVATION Some system features are licensed and require registration before they can be used Features can be activated by registering the feature automatically via the Internet or manually...

Page 212: ...___________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 5 2 Activating a Feature Refer to Appendix F Feature Activation fo...

Page 213: ...the main software in a system remotely at a scheduled time This feature saves times and effort in comparison to performing the task manually A Firmware Update can only occur when PCPro is connected to...

Page 214: ...to a chassis access the Firmware Update dialog by selecting the menu item Ribbon Item Home Upgrade SW 6 2 Using Firmware Update Use the Firmware dialog to specify the parameters and perform a Firmwar...

Page 215: ...user level which performs the Remote Update is as follows 1 MF Manufacturer Level 2 IN Installer Level 2 You can choose Immediately or At the time as installation timing 3 Immediately means the Update...

Page 216: ...____________________________________________________________________ Issue 3 01 NEC SL1100 Figure A 17 Firmware Update Screen 1 Browse to Firmware File 2 Select Immediately or At the time 3 Select Sta...

Page 217: ...ro PCPro and the handset are lost Therefore it is important that initialization should be executed at a suitable time when the system is not actively in use PCPro can only execute an initialization wh...

Page 218: ...A 20 ___________________________________________________________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 NOTES...

Page 219: ...PY ADVANCED TAB The system data copy function allows you to copy data from one item to another e g one trunk to another This copy only applies to a single program Copy only appears on screens where it...

Page 220: ...opy dialog box is displayed specify the source to copy from The source From shows the item being copied from Only a single source item can be selected 3 Specify elements of the source that you want to...

Page 221: ...__ ___________________________________________________________________________________ SECTION 3 OVERVIEW COPY STANDARD TAB This feature is available on PCPro version 4 0 and higher Figure B 2 Overvie...

Page 222: ...ss the Copy button 2 When the Copy dialog box is displayed specify the source to copy from The source From shows the item being copied from Only a single source item can be selected 3 Specify elements...

Page 223: ...L MULTIASSIGN STANDARD TAB This feature is available on PCPro version 4 0 and higher 1 Each of the sections below has a MultiAssign icon added to the individual screen System Numbering Stations System...

Page 224: ...tions a screen similar to the one below will be presented Note the default ports for extension assignment is 1 128 1 Select drop down to select the Extension type 2 Assign the beginning port number 3...

Page 225: ...ll be presented Note the default ports for Virtual extension assignment is 1 50 All other assignments are the similar to extension numbering 5 When the MultiAssign icon is pressed from System Numberin...

Page 226: ...resented Note the default ports for InMail is 1 128 All other assignments are the similar to extension numbering 7 When a user is not in the Standards Tab they will be able to use range programming by...

Page 227: ...sign the following items using a drop down selection box Account codes Direct Inward Dial DID Extension numbering An example of the account code box is below An example of the Direct Inward Dial is be...

Page 228: ...______________________________________________________________________ Issue 3 01 NEC SL1100 9 Below is an example of the extension number drop down all other settings are the same as the Extension Nu...

Page 229: ...records in the modification history Operation Details System Data Set This includes programming performed through Standard View Screens Wizards System Data Programming Copy For each set an entry is ma...

Page 230: ...the following Select the menu item Ribbon Item Reports Modification History or Select the clock icon on the toolbar SECTION 3 GENERATING A MODIFICATION HISTORY REPORT A Modification History Report can...

Page 231: ...___________________________________________________________________ 3 The report is generated in the format you selected Refer to Figure C 2 Sample Modification History HTML Format and Figure C 3 Samp...

Page 232: ..._________________________________________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 Figure C 3 Sample Modificati...

Page 233: ...n settings These are application wide settings Connection Accounts can be created in two ways Via the Connect dialog Via the Connection Accounts dialog SECTION 2 CREATING DELETING A CONNECTION ACCOUNT...

Page 234: ...in User Name and Password used to allow the connection 3 Press the Save or Save As button located in the Connection Account section of the dialog 4 When the Save As dialog is displayed enter a descrip...

Page 235: ...the Connection Account 2 2 Deleting an Account An existing Connection Account can be deleted To delete an existing account 1 Select the Connection Account from the pulldown menu on the Connect dialog...

Page 236: ...dialog select Tools Connection Accounts on the toolbar 3 1 Creating a New Account To create a new Connection Account 1 Click the Add button 2 When the Connection Account Settings dialog is displayed e...

Page 237: ...n existing Connection Account 1 Select the Connection Account on the Connection Accounts dialog 2 Click the Properties button 3 When the Connection Account Settings dialog is displayed change the sett...

Page 238: ...D 6 ___________________________________________________________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 NOTES...

Page 239: ...rovides a debug terminal that can be used to capture trace logs from the CPU B1 in the chassis The debug terminal communicates with the chassis via the LAN A TCP connection on port 5963 is established...

Page 240: ...r Click on the DbgTerm icon on the toolbar If PCPro is connected via LAN to a chassis then the debug terminal automatically tries to connect to the same IP address domain name Once the debug terminal...

Page 241: ...they can be used Feature Activation registers these features automatically via the Internet or manually through input of Activation Codes Feature Activation can only occur when PCPro is connected to a...

Page 242: ...item Home Feature Activation 2 2 Activating a Feature The license file contains the Software Code which is required to activate the feature To activate a feature manually 1 Launch PCPro and access Fea...

Page 243: ...__________________________________________________ 4 When you have located the file xxxxxxx lic select it and click Open 5 When the confirmation dialog is returned click Save upload now to immediately...

Page 244: ...o be used to manually activate features 3 1 Manually Activating a Feature To activate a feature using WebPro you must have Internet connection 1 Point your browser at the IP address of the CPU B1 set...

Page 245: ...______________________________________ ___________________________________________________________________________________ 4 The WebPro License Registration dialog is displayed Figure F 4 Feature Acti...

Page 246: ...e is retrieved and displayed 6 In the Upload a license file to the KTS field click Browse to locate the license file XXXXXXX lic This file can reside on the PC or you can copy it to a flash drive to r...

Page 247: ...g PCPro A DIM log file contains operational system information and critical information about the system SECTION 2 OPERATION Use the following procedure to download a DIM log file using PCPro 1 From t...

Page 248: ...ns PCPro requests file information from C DATA txt The Dialog Box displays all existing files with C DATA txt 2 Check the Download box next to the file s to download from the system 3 Click OK PCPro b...

Page 249: ..._____________ ___________________________________________________________________________________ Limitation The maximum file size that it is available to download with PCPro is 1MB per file If the fi...

Page 250: ...G 4 ___________________________________________________________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL1100 NOTES...

Page 251: ...g SECTION 1 END USER PROGRAMMING WebPro has an End User Login for which extensions can program functions for their own extension End Users can use End User Programming to program Function keys Virtual...

Page 252: ..._____________________________________ Issue 3 01 NEC SL1100 To login to the WebPro End User Programming input the system IP default 192 168 0 10 or NetBIOS Address default http SL1100 like you would l...

Page 253: ...___________________________________ ___________________________________________________________________________________ Once logged in the user can navigate between the program options at the top to c...

Page 254: ...er Programming ___________________________________________________________________________________ ___________________________________________________________________________________ Issue 3 01 NEC SL...

Page 255: ......

Page 256: ...NEC Corporation of America Issue 3 01...

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NEC SL1100, Pc Programming Manual

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