NVM-2000WS andNVM-Server XL
Windows 2000 PlatformActivating Fax Ports and Features
Page 1: ...NVM 2000WS and NVM Server XL Windows 2000 Platform Activating Fax Ports and Features ...
Page 2: ...is subject to change without notice and NEC America Inc has no obligation to provide any updates or corrections to this manual Further NEC America Inc also reserves the right without prior notice to make changes in equipment design or components as it deems appropriate No representation is made that this manual is complete or accurate in all respects and NEC America Inc shall not be liable for any...
Page 3: ...n Cards 2 Installation Overview 2 Activating and Verifying New Features 3 Activating New Features 3 Verifying Activation of New Feature 4 Installing Fax Component in the Voice Mail 7 Setting Up and Starting the Voice Mail Service 11 Setting Up Fax Ports 13 Backing Up the Feature Files 14 Connecting Fax Ports to the Phone System 15 ...
Page 4: ...Table of Contents ii Issue 1 0 ...
Page 5: ...a Fax Card P N 17702 2P or 17702 4P the corresponding Feature Activation disk and dongle Fax Mail Software also Fax On Demand P N 17725 OR Fax Server Software Fax Server Software includes Fax Mail P N 17724 for a system that does not currently have Fax installed The Fax software contains a disk and dongle the Voice Mail Server Software Installation CD distributed with your Windows 2000 Voice Mail ...
Page 6: ...Voice Mail Go to Activating New Features on page 3 Procedure In the Windows 2000 Platform Description and Installation Instructions P N 17700INS02 or higher See Section 1 Stop the Dialogic service and change the Voice Mail Service to Manual Start Changing the Services 2 Set switches SW4 and SW30 on the Fax Card Checking the Expansion Cards Fax Card P N 17702 xP 3 Install the Fax Card Installing Ex...
Page 7: ...le prompt Remove the system dongle replace it with the feature activation dongle and press any key on the keyboard to continue f When done press a key to exit the AddUnit program 3 Remove the feature activation dongle Replace it with system dongle you removed in Step 2e 4 Remove the feature activation diskette from the A drive of the Voice Mail 5 If you are also adding Fax Mail or Fax Server softw...
Page 8: ...s 4 Issue 1 0 Verifying Activation of New Feature To verify the activation of the Fax ports or Fax Mail Fax Server fea ture 1 Click Start Programs Voice Mail System Registry Configuration You see the General page for the Voice Mail Registry similar to the one shown below ...
Page 9: ...e Viewer tab You see a screen similar to the one shown below 3 On the Dongle Feature Viewer screen Use the scroll bar to locate the new feature that you just activated The example screen shown in step 2 shows that the Fax Mail and Fax Server features were activated Fax Mail Feature Activated Fax Server Activated Fax Mail Feature Activated Fax On Demand ...
Page 10: ...ber of Fax ports that your system has See the example screen below Check to make sure that the num ber of AllowedFax Ports equals the number of Fax ports that your system had if any plus the new Fax ports that you activated 4 When you are finished checking the Dongle Feature Viewer click Cancel to close the screen 5 Go to Installing Fax Component in the Voice Mail on page 7 Number of Fax Ports in ...
Page 11: ...l the Fax Component in the Voice Mail 1 Insert the Windows 2000 Voice Mail Software Installation CD ROM in the CD drive of the Windows 2000 Voice Mail The CD ROM should automatically start and you see a Setup screen similar to the following 2 On the Setup screen Click to select highlight Voice Mail Windows NT 2000 Service as shown in the screen above Click Install You see a dialog screen as the Vo...
Page 12: ... in the Voice Mail cont d 3 Click Next You see the license agreement for the Voice Mail 4 Read the license agreement When you are finished and agree to the stated terms click Yes You see 5 On the SetupType screen Select the Components installation radio button as shown above Click Next You see the following screen ...
Page 13: ...Issue 1 0 9 Installing Fax Component in the Voice Mail cont d 6 On the Select Components screen Select the checkbox under Fax Board as shown above Select the radio button next to Dialogic JCT as shown above Click Next You see a status screen as the Voice Mail system is upgraded ...
Page 14: ... and Features Installing Fax Component in the Voice Mail 10 Issue 1 0 Installing Fax Component in the Voice Mail cont d When complete you see 7 Click Finish 8 Go to Setting Up and Starting the Voice Mail Service on page 11 ...
Page 15: ...ice to Automatic Start 1 From the Windows 2000 Voice Mail desktop If you have a Services shortcut on your desktop Double click the Services icon You see a Services window similar to the one shown below If you do not have a Services shortcut on your desktop Click Start Settings Control Panel Double click the Administrative Tools icon on the Control Panel window Double click the Services icon on the...
Page 16: ...il Service Double click Voice Mail Service You will see a Voice Mail Service Properties box 3 On the General page of the Voice Mail Service Properties box In the Startup type box click Automatic as shown below Click the Start button to start the Voice Mail Service as shown below Click Apply then click OK to close the Voice Mail Service Properties box 4 When you are finished go to Setting Up Fax Po...
Page 17: ...that the checkboxes for In Service and Allow Fax Callouts are selected as shown above In the Extension field If you are setting up Fax Mail so that the Fax port is in parallel with the Voice Mail port then you need to enter the corresponding Voice Mail extension number for the Extension field on this screen The Voice Mail extension number must match the Fax port If you do not enter the correct ext...
Page 18: ...ed with the proper permissions Again you must make the backup to a valid sub directory on the external media To perform a back up 1 From the Voice Mail Main Menu Click Tools Local Backup to display the Backup window 2 Click to select the check box for every item in your Voice Mail System At a minimum you must select the Feature Files 3 In the Save To box If you are backing up to a hard drive on th...
Page 19: ... 1 and 2 to help you to connect the ports to a phone system Figure 1 shows connecting to a phone system without using parallel circuit adapters Figure 2 shows using the adapters Figure 1 Connecting Fax Ports to a Phone System Note A 4 Port Expansion Card P N 17754 is installed in slot 1 The Fax Card is installed in slot 2 Therefore the Fax port is available from the card in slot 2 ...
Page 20: ...ing Fax Ports and Features Connecting Fax Ports to the Phone System 16 Issue 1 0 Connecting Fax Ports to the Phone System cont d Figure 2 Connecting Fax Ports to a Phone System Using Parallel Circuit Adapters ...
Page 21: ...nec com Other Important Telephone Numbers Sales 203 926 5450 Customer Service 203 926 5444 Customer Service FAX 203 926 5454 Technical Service 203 925 8801 Discontinued Product Service 900 990 2541 Technical Training 203 926 5430 Emergency Technical Service After Hours 203 929 7920 Excludes discontinued products ...
Page 22: ...NEC America Inc Corporate Networks Group 4 Forest Parkway Shelton CT 06484 TEL 203 926 5400 FAX 203 929 0535 April 2003 17702INS02 cng nec com Printed in U S A ...