NEC NECCare Platinum Express5800/A1160, Warranty Manual, Page: 8 / 12

5. Carto ns, carrying cases, external cabinets, magnetic or
digital tap es, or any accessories used in co nnectio n with
the Product.
6. This warranty co vers only NEC Corporatio n o f America -
supplied co mponents. Service req uired as a result o f third
party co mpo nents is not covered under this warranty,
including third -party so ftware even if it is distrib uted b y
NECAM.
What NEC Corporation of America Will Pay for and what NEC Corporation of
America Will Not Pay for
NEC Corporatio n o f America will pay labor and material
expenses for co vered items, b ut NEC Corporatio n of America
will not pay for the follo wing:
1. Remo val or installatio n charges.
2. Payment o f shipping and related charges incurred in
returning the Prod uct for warranty rep air.
3. Costs o f initial technical adjustments (set-up), including
adjustment o f user co ntro ls.
How You Can Get Warranty Service
E
XPR E SS
5800/A1160 Enterprise Server NECCare Custo mers in
the co ntinental U.S. and Canada have o ne p ho ne number to use
when calling for technical support or hard ware rep air o n their
Express5800/A1160 Enterprise Server. Calls for initiating a
repair req uest sho uld be made b y calling:
1-877-NEC-0064.
Be prepared to pro vide the Serial Number to yo ur server to
NEC for quick respo nse.
For easy reference, write do wn yo ur Serial Nu mb er here:
SN:_______________________________________________
Technical support or warranty service ma y also be obtained b y
contacting your local NEC Corporation of America authorized
service pro vider.
When arranging for a hard ware repair, yo u will sp eak with a
trained technician. The technician will d etermine whether yo u
have a hard ware or software failure and then will provide yo u
with the appropriate service optio ns. If appropriate, yo u will
be given instructio ns o n ho w to return yo ur CRU part in a
NECAM supplied bo x. You may be given a reference numb er
that yo u should retain for yo ur record s.