NEAX2400 IPX Feature Programming Manual
NDA-24297, Issue 1
Page 715
Split Call Forwarding
S-99
S-99
Split Call Forwarding
General Description
This feature allows a station to set two different target stations for CALL FORWARDING-ALL CALLS
(FORWARD)/BUSY LINE (FORWARD-BY)/DON’T ANSWER (FORWARD-DA), depending on whether the
incoming call is from an internal station or an outside party (C.O. TIE, DID, etc.).
Operating Procedure
1.
Station A sets or is set for CALL FORWARDING-ALL CALLS/BUSY LINE/DON’T ANSWER. Station
B is set as the transfer destination for an incoming call from a station. Station C is set as the transfer
destination for an incoming call from an outside party.
2.
An incoming call from a station terminates to Station A. The call is transferred to Station B.
Note 1
3.
An incoming call from an outside party terminates to Station A.
Note 2
4.
The call is transferred to Station C.
Note 1
Note 1:
For the transfer procedure, refer to the Operation Procedure of CALL FORWARDING-ALL CALLS [C-5],
CALL FORWARDING-BUSY LINE [C-2], or CALL FORWARDING-DON’T ANSWER [C-3].
Note 2:
The call may be transferred to Station B (transfer destination for an incoming call from a station),
depending on the route class data [ARTD, CDN 68:SCF] of the trunk involved.
To set SPLIT CALL FORWARDING using an access code
To set Call Forwarding from an individual station (Single-line Telephone)
1.
Setting Call Forwarding for an incoming call from a station:
a.) Lift the handset; receive dial tone.
b.) Dial the access code for FORWARD, FORWARD-BY, or FORWARD-DA for an incoming call
from a station; receive special dial tone.
c.) Dial the number of the desired target station; receive service set tone.
d.) Replace the handset.
2.
Setting Call Forwarding for an incoming call from an outside party:
a.) Lift the handset; receive dial tone.
b.) Dial the access code for FORWARD, FORWARD-BY, or FORWARD-DA for an incoming call
from an outside party; receive special dial tone.
c.) Dial the number of the desired target station; receive service set tone.
d.) Replace the handset.
To cancel Call Forwarding from an individual station (Single-line Telephone)
1.
Cancelling Call Forwarding for an incoming call from a station:
a.) Lift the handset; receive dial tone.
b.) Dial the cancel code for FORWARD, FORWARD-BY, or FORWARD-DA for an incoming call
from a station; receive special set dial tone.
c.) Replace the handset.
2.
Cancelling Call Forwarding for an incoming call from an outside party:
a.) Lift the handset; receive dial tone.
b.) Dial the cancel code for FORWARD, FORWARD-BY, or FORWARD-DA for an incoming call
from an outside party; receive special set tone.
c.) Replace the handset.